Biggest changeThe income tax provision for the year ended December 31, 2023 was driven primarily by income tax expense on transfer pricing income from India and the United States, reduction in deferred tax assets related to intangible assets, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions. 37 Table of Contents CONSOLIDATED RESULTS OF OPERATIONS The following is a discussion of our consolidated results of operations for the years ended December 31, 2024 and 2023.
Biggest changeFor further information, see Item 3. of Part I, “ Legal Proceedings ” and Note 22 to the consolidated financial statements • The Company recognized $3.6 million of expenses related to the Debt Exchange Transaction for the year ended December 31, 2025 • The Company recognized an income tax benefit of $16.1 million for the year ended December 31, 2025, which was driven primarily by the reversal of liabilities for uncertain tax positions, partially offset by income tax expense on transfer pricing income from India and the United States and no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions • The Company recognized an income tax provision of $2.6 million for the year ended December 31, 2024, which was driven primarily by income tax expense on transfer pricing income from India and the United States, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions. 37 Table of Content CONSOLIDATED RESULTS OF OPERATIONS The following is a discussion of our consolidated results of operations for the years ended December 31, 2025 and 2024.
Within the Servicer and Real Estate segment we provide: Solutions Our Solutions business includes property preservation and inspection services, title insurance (as an agent) and settlement services, real estate valuation services, foreclosure trustee services, residential and commercial construction inspection and risk mitigation services, and residential real estate renovation services.
Within the Servicer and Real Estate segment we provide: Solutions Our Solutions business includes property preservation and inspection services, foreclosure trustee services, residential real estate renovation services, residential and commercial construction inspection and risk mitigation services, title insurance (as an agent) and settlement services, and real estate valuation services.
Share Repurchase Program On May 16, 2023, our shareholders approved the renewal and amendment of the share repurchase program previously approved by the shareholders on May 15, 2018.
Share Repurchase Program On May 16, 2023, our shareholders approved the renewal and amendment of the share repurchase program previously approved by our shareholders on May 15, 2018.
However, as a result of the current default market, home price appreciation and higher mortgage interest rates, the seasonal impact to revenue may not follow historical patterns.
However, as a result of the current default market, home price appreciation and higher mortgage interest rates, the seasonal impact to revenue may not follow historical patterns.
We also discuss restrictions on cash movements, future commitments and capital resources. Critical Accounting Policies, Estimates and Recent Accounting Pronouncements. This section, beginning on page 48 , identifies those accounting principles we believe are most important to our financial results and that require significant judgment and estimates on the part of management in application.
We also discuss restrictions on cash movements, future commitments and capital resources. Critical Accounting Policies, Estimates and Recent Accounting Pronouncements. This section, beginning on page 50 , identifies those accounting principles we believe are most important to our financial results and that require significant judgment and estimates on the part of management in application.
We provide all of our significant accounting policies in Note 2 to the accompanying consolidated financial statements. Other Matters. This section, beginning on page 49 , provides a discussion of customer concentration. OVERVIEW Our Business We are an integrated service provider and marketplace for the real estate and mortgage industries.
We provide all of our significant accounting policies in Note 2 to the accompanying consolidated financial statements. Other Matters. This section, beginning on page 51 , provides a discussion of customer concentration. OVERVIEW Our Business We are an integrated service provider and marketplace for the real estate and mortgage industries.
It also provides a brief description of significant transactions and events that affect the comparability of financial results and a discussion of the progress being made on our strategic initiatives. Consolidated Results of Operations. This section, beginning on page 38 , provides an analysis of our consolidated results of operations for the two years ended December 31, 2024 and 2023.
It also provides a brief description of significant transactions and events that affect the comparability of financial results and a discussion of the progress being made on our strategic initiatives. Consolidated Results of Operations. This section, beginning on page 38 , provides an analysis of our consolidated results of operations for the two years ended December 31, 2025 and 2024.
Cash Flows from Operating Activities Cash flows from operating activities generally consist of the cash effects of transactions and events that enter into the determination of net loss.
Cash Flows from Operating Activities Cash flows from operating activities generally consist of the cash effects of transactions and events that enter into the determination of net income (loss).
Our business segments and strategic initiatives follow: Servicer and Real Estate: Through our offerings that support residential real estate and loan investors and forward and reverse servicers, we provide a suite of solutions and technologies intended to meet their growing and evolving needs.
Our business segments and strategic initiatives follow: Servicer and Real Estate: Through our offerings that support residential real estate and loan investors and forward and reverse servicers, we provide a suite of loan default and real estate investor solutions and technologies intended to meet their growing and evolving needs.
The change in cash provided by investing activities was primarily driven by $2.3 million in proceeds received in the year ended December 31, 2024 in connection with the indemnity escrow from the Pointillist sale (no comparable amount for the year ended December 31, 2023).
The change in cash provided by investing activities was primarily driven by $2.3 million in proceeds received in the year ended December 31, 2024 in connection with the indemnity escrow from the Pointillist sale (no comparable amount for the year ended December 31, 2025).
Previous regulatory actions against Onity have 35 Table of Contents subjected Onity to independent oversight of its operations and placed certain restrictions on its ability to acquire servicing rights or proceed with default-related actions on the loans it services. Existing or future similar matters could result in adverse regulatory or other actions against Onity.
Previous regulatory actions against Onity have subjected Onity to independent oversight of its operations and placed certain restrictions on its ability to acquire servicing rights or proceed with default-related actions on the loans it services. Existing or future similar matters could result in adverse regulatory or other actions against Onity.
We first assess qualitative factors 48 Table of Contents to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value as a basis for determining whether we need to perform the quantitative goodwill impairment test.
We first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value as a basis for determining whether we need to perform the quantitative goodwill impairment test.
Amounts that are repaid may be re-borrowed in accordance with the limitations set forth below. The maturity date of the Revolving Loan Agreement is June 3, 2025 and may be automatically extended for one year on each anniversary of the maturity date.
Amounts that are repaid may be re-borrowed in accordance with the limitations set forth below. The maturity date of the Revolving Loan Agreement was June 3, 2025 and can be automatically extended for one year on each anniversary of the maturity date.
If any of the following events occurred, Altisource’s revenue could be significantly reduced and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable: • Altisource loses Onity as a customer or there is a significant reduction in the volume of services it purchases from us • Onity loses, sells or transfers a significant portion of its GSE or Federal Housing Administration servicing rights or subservicing arrangements or remaining other servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider • The contractual relationship between Onity and Rithm changes significantly, including Onity’s sub-servicing arrangement with Rithm expiring without renewal, and this change results in a change in our status as a provider of services related to the Subject MSRs • Onity loses state servicing licenses in states with a significant number of loans in Onity’s servicing portfolio • Onity is subject to stays, moratoriums, suspensions or other restrictions that limit or delay default-related actions on the loans it services • The contractual relationship between Onity and Altisource changes significantly or there are significant changes to our pricing to Onity for services from which we generate material revenue • Altisource otherwise fails to be retained as a service provider and/or there is a reduction in referral volumes The foregoing list is not intended to be exhaustive.
If any of the following events occurred, Altisource’s revenue could be significantly reduced and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable: • Altisource loses Onity as a customer or there is a significant reduction in the volume of services it purchases from us • Onity loses, sells or transfers a significant portion of its GSE or Federal Housing Administration servicing rights or subservicing arrangements or remaining other servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider • Onity loses state servicing licenses in states with a significant number of loans in Onity’s servicing portfolio • Onity is subject to stays, moratoriums, suspensions or other restrictions that limit or delay default-related actions on the loans it services • The contractual relationship between Onity and Altisource changes significantly or there are significant changes to our pricing to Onity for services from which we generate material revenue • Altisource otherwise fails to be retained as a service provider and/or there is a reduction in referral volumes The foregoing list is not intended to be exhaustive.
Actual results may differ significantly from these estimates under different assumptions, judgments or conditions. Goodwill We evaluate goodwill for impairment annually during the fourth quarter or more frequently when an event occurs or circumstances change in a manner that indicates the carrying value may not be recoverable.
Actual results may differ significantly from these estimates under different assumptions, judgments or conditions. 50 Table of Content Goodwill We evaluate goodwill for impairment annually during the fourth quarter or more frequently when an event occurs or circumstances change in a manner that indicates the carrying value may not be recoverable.
The increase in service revenue for the year ended December 31, 2024 was driven by higher revenue in both segments.
The increase in service revenue for the year ended December 31, 2025 was driven by higher revenue in both segments.
Technology and SaaS Products Our Technology and SaaS Products business includes Equator (a SaaS-based technology to manage REO, short sales, foreclosure, bankruptcy and eviction processes), Vendorly Invoice (a vendor invoicing and payment system), RentRange (a single and multi-family rental data, analytics and rent-based valuation solution), REALSynergy (a commercial loan servicing platform), and NestRange (a single-family automated valuation model and analytics solution). 33 Table of Contents The Origination segment provides originators with solutions and technologies that span the mortgage origination lifecycle.
Technology and SaaS Products Our Technology and SaaS Products business includes Equator (a SaaS-based technology to manage REO and investor homes, short sales, foreclosure, bankruptcy and eviction processes), Vendorly Invoice (a vendor invoicing and payment system), RentRange (a single and multi-family rental data, analytics and rent-based valuation solution) and REALSynergy (a commercial loan servicing platform). 33 Table of Content The Origination segment provides originators with solutions and technologies that span the mortgage origination lifecycle.
For the years ended December 31, 2024 and 2023, we recognized $9.6 million and $9.2 million, respectively, of such revenue. These amounts are not included in deriving revenue from Onity and revenue from Onity as a percentage of revenue discussed above.
For the years ended December 31, 2025 and 2024, we recognized $7.7 million and $9.6 million, respectively, of such revenue. These amounts are not included in deriving revenue from Onity and revenue from Onity as a percentage of revenue discussed above.
Further, we believe we are well positioned to gain market share from existing and new customers if they consolidate to larger, full-service providers or outsource services that have historically been performed in-house. 34 Table of Contents Origination: Through our offerings that support mortgage loan originators (or other similar mortgage market participants), we provide a suite of solutions and technologies to meet the evolving and growing needs of lenders, mortgage purchasers and securitizers.
Further, we believe we are well positioned to gain market share from existing and new customers if loan delinquency rates and foreclosure initiations and sales rise, or if they consolidate to larger, full-service providers or outsource services that have historically been performed in-house. 34 Table of Content Origination: Through our offerings that support mortgage loan originators (or other similar mortgage market participants), we provide a suite of solutions and technologies to meet the evolving and growing needs of lenders, mortgage purchasers and securitizers.
Technology and SaaS Products Our Technology and SaaS Products business includes Vendorly Monitor (a vendor management platform), LOLA (a marketplace to order services and a tool to automate components of the loan manufacturing process), TrelixAI (technology to manage the workflow and automate components of the loan fulfillment and pre and post-close quality control), and ADMS (a document management and data analytics delivery platform).
Technology and SaaS Products Our Technology and SaaS Products business includes Vendorly Monitor (a vendor management platform), LOLA (a marketplace to order services and a tool to automate components of the loan manufacturing process) and TrelixAI (technology to manage the workflow and automate components of the loan fulfillment and pre and post-close quality control).
Revolving Loan Agreement In connection with the Company’s residential real estate renovation services business, on June 3, 2024 Altisource Solutions, Inc., an indirect subsidiary of Altisource Portfolio Solutions S.A, entered into a revolving loan agreement with a related party, Altisource Asset Management Corporation (“AAMC”) (the “Revolving Loan Agreement”).
Revolving Loan Agreement In connection with the Company’s Renovation business, on June 3, 2024 Altisource Solutions, Inc., an indirect subsidiary of Altisource Portfolio Solutions S.A, entered into a revolving loan agreement with a then related party, Altisource Asset Management Corporation (“AAMC”) (the “Revolving Loan Agreement”).
Lenders One is a mortgage cooperative managed, but not owned, by Altisource. The Lenders One members’ earnings are included in revenue and reduced from net loss to arrive at net loss attributable to Altisource.
Lenders One is a mortgage cooperative managed, but not owned, by Altisource. Lenders One’s earnings are included in revenue and reduced from net income (loss) to arrive at net income (loss) attributable to Altisource.
We believe lower interest expense as a result of the February 2025 Transactions, our anticipated revenue growth from the renovation business launched in 2024, the anticipated improvement in the default market, on-boarding sales wins, and revenue mix together with our reduced cost structure, should help improve operating cash flow.
We believe lower interest expense as a result of the February 2025 Debt Exchange Transactions, more recent revenue growth from the renovation business launched in 2024, the anticipated improvement in the default market, on-boarding sales wins, converting sales prospects to wins and revenue mix together with our reduced cost structure, should help improve operating cash flow.
Rithm Onity has disclosed that Rithm is one of its largest servicing clients. As of December 31, 2024, Onity reported that approximately 14% of loans serviced and subserviced by Onity (measured in UPB) and approximately 63% of all delinquent loans that Onity services were related to Rithm MSRs or rights to MSRs.
Rithm Onity has disclosed that Rithm is one of its largest servicing clients. As of December 31, 2025, Onity reported that approximately 10% of loans serviced and subserviced by Onity (measured in UPB) and approximately 50% of all delinquent loans that Onity services were related to Rithm MSRs or rights to MSRs.
During the years ended December 31, 2024 and 2023, we made payments of $0.7 million and $0.5 million, respectively, to satisfy employee tax withholding obligations on the issuance of restricted share units and restricted shares.
During the years ended December 31, 2025 and 2024, we made payments of $0.4 million and $0.7 million, respectively, to satisfy employee tax withholding obligations on the issuance of restricted share units (“RSUs”) and restricted shares.
Revenue from Onity as a percentage of segment and consolidated revenue was as follows: 49 Table of Contents 2024 2023 Servicer and Real Estate 55 % 55 % Origination 0 % 0 % Corporate and Others — % — % Consolidated revenue 44 % 44 % We earn additional revenue related to the portfolios serviced and subserviced by Onity when a party other than Onity or the MSR owner selects Altisource as the service provider.
Revenue from Onity as a percentage of segment and consolidated revenue was as follows: 51 Table of Content 2025 2024 Servicer and Real Estate 54 % 55 % Origination 0 % 0 % Corporate and Others — % — % Consolidated revenue 42 % 44 % We earn additional revenue related to the portfolios serviced and subserviced by Onity when a party other than Onity or the MSR owner selects Altisource as the service provider.
More specifically, revenues from property sales, loan originations and certain property preservation services in field services typically tend to be at their lowest level during the fall and winter months and at their highest level during the spring and summer months.
Certain of our revenues can be impacted by seasonality. More specifically, revenues from property sales, loan originations and certain property preservation services in field services typically tend to be at their lowest level during the fall and winter months and at their highest level during the spring and summer months.
As of December 31, 2024, accounts receivable from Onity totaled $4.4 million, $3.1 million of which was billed and $1.3 million of which was unbilled. As of December 31, 2023, accounts receivable from Onity totaled $3.4 million, $2.2 million of which was billed and $1.2 million of which was unbilled.
As of December 31, 2025, accounts receivable from Onity totaled $5.1 million, $2.6 million of which was billed and $2.5 million of which was unbilled. As of December 31, 2024, accounts receivable from Onity totaled $4.4 million, $3.1 million of which was billed and $1.3 million of which was unbilled.
Segment Results of Operations. This section, beginning on page 41 , provides analysis of our business segments’ results of operations for the years ended December 31, 2024 and 2023. Liquidity and Capital Resources . This section, beginning on page 46 , provides an analysis of our cash flows for the two years ended December 31, 2024 and 2023.
Segment Results of Operations. This section, beginning on page 42 , provides analysis of our business segments’ results of operations for the years ended December 31, 2025 and 2024. Liquidity and Capital Resources . This section, beginning on page 48 , provides an analysis of our cash flows for the two years ended December 31, 2025 and 2024.
Principally, we intend to use cash to develop and grow complementary services and businesses that we believe will generate attractive margins in line with our core capabilities and strategy and fund negative operating cash flow. We also use cash for repayments of our long-term debt and capital investments.
We seek to deploy cash generated in a disciplined manner. Principally, we intend to use cash to develop and grow complementary services and businesses that we believe will generate attractive margins in line with our core capabilities and strategy and fund negative operating cash flow, if necessary. We also use cash for repayments of our long-term debt and capital investments.
Income (loss) from Operations Income (loss) from operations was $0.1 million, representing less than 1% of service revenue, for the year ended December 31, 2024 compared to income (loss) from operations of $(6.0) million, representing (21)% of service revenue, for the year ended December 31, 2023.
Income from Operations Income from operations was $0.1 million, representing less than 1% of service revenue, for the year ended December 31, 2025 compared to income from operations of $0.1 million, representing less than 1% of service revenue, for the year ended December 31, 2024.
As of December 31, 2024, Onity reported that approximately 14% of loans serviced and subserviced by Onity (measured in UPB) and approximately 63% of all delinquent loans that Onity services were related to Rithm MSRs or rights to MSRs.
As of December 31, 2025, Onity reported that approximately 10% of loans serviced and subserviced by Onity (measured in UPB) and approximately 50% of all delinquent loans that Onity services were related to Rithm MSRs or rights to MSRs.
Lenders One Our Lenders One business includes management services provided to the Best Partners Mortgage Cooperative, Inc., doing business as Lenders One, and certain loan manufacturing and capital markets services provided to the members of the Lenders One cooperative.
Within the Origination segment we provide: Lenders One Our Lenders One business includes management services provided to the Best Partners Mortgage Cooperative, Inc., doing business as Lenders One, and certain loan manufacturing and capital markets solutions provided to the members of the Lenders One cooperative.
For the year ended December 31, 2024, net cash used in operating activities was $(5.0) million compared to net cash used in operating activities of $(21.8) million for the year ended December 31, 2023.
For the year ended December 31, 2025, net cash used in operating activities was $(5.1) million compared to net cash used in operating activities of $(5.0) million for the year ended December 31, 2024.
For the years ended December 31, 2024 and 2023, we recognized additional revenue of $10.8 million and $12.6 million, respectively, relating to the Subject MSRs when a party other than Rithm selects Altisource as the service provider.
For the years ended December 31, 2025 and 2024, we recognized additional revenue of $9.6 million and $10.8 million, respectively, relating to the Subject MSRs when a party other than Rithm selected us as the service provider.
Revenue was higher in the Origination segment from growth of reseller products in the Lenders One business. We recognized reimbursable expense revenue of $9.6 million for the year ended December 31, 2024, a 16% increase compared to the year ended December 31, 2023.
Revenue was higher in the Origination segment from growth in reseller products in the Lenders One business. We recognized reimbursable expense revenue of $9.4 million for the year ended December 31, 2025, a 2% decrease compared to the year ended December 31, 2024.
If actual amounts are ultimately different from our estimates, the revisions are included in our results of operations for the period in which the actual amounts become known. We have identified the critical accounting policies and estimates addressed below.
Actual results may be negatively affected based on changing circumstances. If actual amounts are ultimately different from our estimates, the revisions are included in our results of operations for the period in which the actual amounts become known. We have identified the critical accounting policies and estimates addressed below.
For the years ended December 31, 2024 and 2023, we recognized revenue from Rithm of $2.3 million and $2.8 million, respectively, under the Rithm Brokerage Agreement.
For the years ended December 31, 2025 and 2024, we recognized revenue from Rithm of $4.2 million and $2.3 million, respectively, under the Rithm Brokerage Agreement and other agreements.
The income tax provision for the year ended December 31, 2023 was driven primarily by income tax expense on transfer pricing income from India and the United States, reduction in deferred tax assets related to intangible assets, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions. 40 Table of Contents SEGMENT RESULTS OF OPERATIONS The following section provides a discussion of pretax results of operations of our business segments.
The income tax provision for the year ended December 31, 2024 was driven primarily by income tax expense on transfer pricing income from India and the United States, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions. 41 Table of Content SEGMENT RESULTS OF OPERATIONS The following section provides a discussion of pretax results of operations of our business segments.
Revenue was higher in the Servicer and Real Estate segment from growth in our Field Services, Foreclosure Trustee and Property Renovation Services businesses in the Solutions business, partially offset by $0.8 million of first quarter 2023 non-recurring professional services revenue in the Equator business within the Technology and SaaS Products business and fewer home sales in the Marketplace business.
Revenue was higher in the Servicer and Real Estate segment from growth in our Property Renovation Services, Foreclosure Trustee, Granite and Field Services businesses in the Solutions business, partially offset by fewer home sales in the Marketplace business and lower professional services revenue in the Equator business within the Technology and SaaS products business.
We are focused on growing business from our existing customer base, attracting new customers to our offerings and developing new offerings. We have a customer base that includes the Lenders One cooperative members, which includes independent mortgage bankers, credit unions, and banks, as well as bank and non-bank loan originators.
We are focused on growing business from our existing customer base, attracting new customers to our offerings and developing new offerings. We have a customer base that includes the Lenders One cooperative members (Lenders One is a residential mortgage cooperative managed by Altisource), which includes independent mortgage bankers, credit unions, and banks.
Income from operations Income from operations increased to $37.9 million, representing 32% of service revenue, for the year ended December 31, 2024 compared to $32.1 million, representing 30% of service revenue, for the year ended December 31, 2023.
Income from operations Income from operations decreased to $33.1 million, representing 26% of service revenue, for the year ended December 31, 2025 compared to $37.9 million, representing 32% of service revenue, for the year ended December 31, 2024.
For the years ended December 31, 2024 and 2023, we recognized revenue from Onity of $70.4 million and $63.2 million, respectively.
For the years ended December 31, 2025 and 2024, we recognized revenue from Onity of $72.3 million and $70.4 million, respectively.
However, primarily due to governmental and market responses to the COVID-19 pandemic, lower delinquency rates, and higher home equity, revenue has declined significantly compared to pre pandemic levels. The lower revenue, partially offset by efficiency initiatives and cost savings measures, has resulted in negative operating cash flow from operations.
However, primarily due to lower delinquency and foreclosure rates, and higher home equity, revenue has declined significantly compared to pre pandemic levels (although revenue grew in 2025 compared to 2024 and in 2024 compared to 2023). The lower revenue, partially offset by efficiency initiatives and cost savings initiatives, has resulted in negative operating cash flow from operations.
We also recognized reimbursable expense revenue of $0.6 million for the year ended December 31, 2024, a 1% decrease compared to the year ended December 31, 2023. The increase in service revenue in the Origination segment for the year ended December 31, 2024 was primarily driven by an increase in product adoption in the Lenders One business.
We also recognized reimbursable expense revenue of $0.6 million for the year ended December 31, 2025, an 8% increase compared to the year ended December 31, 2024. The increase in service revenue in the Origination segment for the year ended December 31, 2025 was primarily driven by growth in reseller products in the Lenders One business.
The increase in service revenue for the year ended December 31, 2024 was driven by growth in our Field Services, Foreclosure Trustee and Property Renovation Services businesses in the Solutions business, partially offset by $0.8 million of first quarter 2023 non-recurring professional services revenue in the Equator business within the Technology and SaaS Products business and fewer home sales in the Marketplace business.
The increase in service revenue for the year ended December 31, 2025 was driven by growth in our Property Renovation Services, Foreclosure Trustee businesses, Granite and Field Services businesses in the Solutions business, partially offset by fewer home sales in the Marketplace business and lower professional services revenue in the Equator business within the Technology and SaaS products business.
Within the Origination segment we provide: Solutions Our Solutions business includes title insurance (as an agent) and settlement services, real estate valuation services, loan fulfillment and insurance services.
Solutions Our Solutions business includes loan fulfillment services, real estate valuation services, title insurance (as an agent) and settlement services, and insurance services.
As of December 31, 2024, approximately 3.1 million shares of common stock remain available for repurchase under the program. There were no purchases of shares of common stock during the years ended December 31, 2024 and 2023. Under the New Facility and the Super Senior Facility, we are not permitted to repurchase shares except for limited circumstances.
There were no other purchases of shares of common stock during the years ended December 31, 2025 and 2024. Under the New Facility and the Super Senior Facility, we are not permitted to repurchase shares except for limited circumstances.
During 2023 and 2024, to address the close to historically low delinquency rates, we worked to (1) reduce our cost structure, (2) maintain the infrastructure to deliver default related services for our customer base and support the anticipated increase in demand should delinquency rates rise, (3) launch a residential renovation business to renovate single family homes, and (4) in Lenders One members, launch new solutions and increase customer adoption of our solutions to accelerate the growth of our origination business.
During 2024 and 2025, to address the close to historically low delinquency rates, we worked to (1) reduce our cost structure, (2) maintain the infrastructure to deliver default related services for our customer base and support the anticipated increase in demand should delinquency rates, foreclosure initiations and/or foreclosure sales rise, (3) launch a residential renovation business to renovate single family homes and launch a commercial real estate auction business on Hubzu, our online auction platform, and (4) launch new solutions and increase customer adoption of our existing solutions to accelerate the growth of our Origination segment.
The income tax provision for the year ended December 31, 2024 was driven primarily by income tax expense on transfer pricing income from India and the United States, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions.
Income tax benefit for the year ended December 31, 2025 was driven primarily by the reversal of liabilities for uncertain tax positions partially offset by income tax expense on transfer pricing income from India and the United States and no tax benefit on the pretax loss from our Luxembourg operating company. For further information, see Note 20.
Gross profit increased to $49.3 million, representing 41% of service revenue, for the year ended December 31, 2024 compared to $41.7 million, representing 39% of service revenue, for the year ended December 31, 2023.
Gross profit increased to $7.3 million, representing 21% of service revenue, for the year ended December 31, 2025 compared to $6.7 million, representing 22% of service revenue, for the year ended December 31, 2024.
Financial information for our segments was as follows: For the year ended December 31, 2024 (in thousands) Servicer and Real Estate Origination Corporate and Others Consolidated Altisource Revenue Service revenue $ 119,939 $ 30,415 $ — $ 150,354 Reimbursable expenses 9,011 581 — 9,592 Non-controlling interests — 188 — 188 128,950 31,184 — 160,134 Cost of revenue 79,631 24,473 6,501 110,605 Gross profit (loss) 49,319 6,711 (6,501) 49,529 Selling, general and administrative expenses 11,421 6,584 27,615 45,620 Loss on sale of business — — 685 685 Income (loss) from operations 37,898 127 (34,801) 3,224 Total other income (expense), net 120 — (36,211) (36,091) Income (loss) before income taxes and non-controlling interests $ 38,018 $ 127 $ (71,012) $ (32,867) Margins: Gross profit (loss) / service revenue 41 % 22 % N/M 33 % Income (loss) from operations / service revenue 32 % 1 % N/M 2 % _____________________________________ N/M — not meaningful.
For the year ended December 31, 2024 (in thousands) Servicer and Real Estate Origination Corporate and Others Consolidated Altisource Revenue Service revenue $ 119,939 $ 30,415 $ — $ 150,354 Reimbursable expenses 9,011 581 — 9,592 Non-controlling interests — 188 — 188 128,950 31,184 — 160,134 Cost of revenue 79,631 24,473 6,501 110,605 Gross profit (loss) 49,319 6,711 (6,501) 49,529 Selling, general and administrative expenses 11,421 6,584 27,615 45,620 Loss on sale of business — — 685 685 Income (loss) from operations 37,898 127 (34,801) 3,224 Total other income (expense), net 120 — (36,211) (36,091) Income (loss) before income taxes and non-controlling interests $ 38,018 $ 127 $ (71,012) $ (32,867) Margins: Gross profit (loss) / service revenue 41 % 22 % N/M 33 % Income (loss) from operations / service revenue 32 % 0 % N/M 2 % _____________________________________ N/M — not meaningful. 42 Table of Content Servicer and Real Estate Revenue Revenue by line of business was as follows for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Service revenue: Solutions $ 92,338 $ 82,438 12 Marketplace 24,293 26,894 (10) Technology and SaaS Products 9,426 10,607 (11) Total service revenue 126,057 119,939 5 Reimbursable expenses: Solutions 4,528 4,409 3 Marketplace 4,252 4,602 (8) Total reimbursable expenses 8,780 9,011 (3) Total revenue $ 134,837 $ 128,950 5 We recognized service revenue of $126.1 million for the year ended December 31, 2025, a 5% increase compared to the year ended December 31, 2024.
As of December 31, 2024, there was $1.0 million outstanding debt under the Revolving Loan Agreement. 46 Table of Contents Cash Flows The following table presents our cash flows for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Net cash used in operating activities $ (5,025) $ (21,833) (77) Net cash provided by investing activities 2,254 — N/M Net cash provided by financing activities 55 2,976 (98) Net decrease in cash, cash equivalents and restricted cash (2,716) (18,857) (86) Cash, cash equivalents and restricted cash at the beginning of the period 35,416 54,273 (35) Cash, cash equivalents and restricted cash at the end of the period $ 32,700 $ 35,416 (8) _____________________________________ N/M — not meaningful.
As of December 31, 2025, there was no outstanding debt under the Revolving Loan Agreement. 48 Table of Content Cash Flows The following table presents our cash flows for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Net cash used in operating activities $ (5,065) $ (5,025) 1 Net cash (used in) provided by investing activities (319) 2,254 (114) Net cash provided by financing activities 3,177 55 N/M Net decrease in cash, cash equivalents and restricted cash (2,207) (2,716) (19) Cash, cash equivalents and restricted cash at the beginning of the period 32,700 35,416 (8) Cash, cash equivalents and restricted cash at the end of the period $ 30,493 $ 32,700 (7) _____________________________________ N/M — not meaningful.
Under the program, we are authorized to purchase up to 3.1 million shares of our common stock, based on a limit of 15% of the outstanding shares of common stock on the date of approval, at a minimum price of $1.00 per share and a maximum price of $25.00 per share, for a period of five years from the date of approval.
Under the program, we are authorized to purchase up to 0.4 million shares of our common stock, based on a limit of 15% of the outstanding shares of common stock on the date of approval, at a minimum price of $8.00 per share and a maximum price of $200.00 per share, until May 16, 2028.
Gross profit increased to $49.5 million, representing 33% of service revenue, for the year ended December 31, 2024 compared to $29.7 million, representing 22% of service revenue, for the year ended December 31, 2023.
Gross profit decreased to $48.9 million, representing 30% of service revenue, for the year ended December 31, 2025 compared to $49.5 million, representing 33% of service revenue, for the year ended December 31, 2024.
Cost of revenue consists of the following for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Outside fees and services $ 59,808 $ 55,858 7 Compensation and benefits 29,321 35,396 (17) Technology and telecommunications 11,282 14,196 (21) Reimbursable expenses 9,592 8,273 16 Depreciation and amortization 602 1,691 (64) Total $ 110,605 $ 115,414 (4) We recognized cost of revenue of $110.6 million for the year ended December 31, 2024, a 4% decrease compared to the year ended December 31, 2023.
Cost of revenue consists of the following for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Outside fees and services $ 69,317 $ 59,808 16 Compensation and benefits 31,115 29,321 6 Technology and telecommunications 11,848 11,282 5 Reimbursable expenses 9,405 9,592 (2) Depreciation and amortization 380 602 (37) Total $ 122,065 $ 110,605 10 We recognized cost of revenue of $122.1 million for the year ended December 31, 2025, a 10% increase compared to the year ended December 31, 2024.
Income (loss) from Operations Income from operations was $3.2 million, representing 2% of service revenue, for the year ended December 31, 2024 compared to loss from operations of $(16.8) million, representing (12)% of service revenue, for the year ended December 31, 2023.
Income from operations Income from operations was $0.4 million, representing less than 1% of service revenue, for the year ended December 31, 2025 compared to income from operations of $3.2 million, representing 2% of service revenue, for the year ended December 31, 2024.
Cost of Revenue and Gross Profit Cost of revenue consisted of the following for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Outside fees and services $ 41,011 $ 35,962 14 Compensation and benefits 22,104 22,214 — Reimbursable expenses 9,011 7,688 17 Technology and telecommunications 7,182 7,138 1 Depreciation and amortization 323 744 (57) Cost of revenue $ 79,631 $ 73,746 8 Cost of revenue for the year ended December 31, 2024 of $79.6 million increased by 8% compared to the year ended December 31, 2023.
Cost of Revenue and Gross Profit Cost of revenue consisted of the following for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Outside fees and services $ 46,435 $ 41,011 13 Compensation and benefits 23,611 22,104 7 Reimbursable expenses 8,780 9,011 (3) Technology and telecommunications 7,678 7,182 7 Depreciation and amortization 248 323 (23) Cost of revenue $ 86,752 $ 79,631 9 Cost of revenue for the year ended December 31, 2025 of $86.8 million increased by 9% compared to the year ended December 31, 2024.
SG&A expenses consist of the following for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Compensation and benefits $ 19,212 $ 20,879 (8) Professional services 10,118 7,885 28 Amortization of intangible assets 5,080 5,182 (2) Occupancy related costs 3,556 4,917 (28) Marketing costs 2,051 1,977 4 Depreciation and amortization 395 701 (44) Other 5,208 4,879 7 Selling, general and administrative expenses $ 45,620 $ 46,420 (2) SG&A expenses for the year ended December 31, 2024 of $45.6 million decreased by 2% compared to the year ended December 31, 2023.
SG&A expenses consist of the following for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Compensation and benefits $ 20,008 $ 19,212 4 Professional services 5,157 10,118 (49) Amortization of intangible assets 5,183 5,080 2 Occupancy related costs 3,388 3,556 (5) Marketing costs 2,375 2,051 16 Depreciation and amortization 137 395 (65) Other 4,728 5,208 (9) Selling, general and administrative expenses $ 40,976 $ 45,620 (10) SG&A expenses for the year ended December 31, 2025 of $41.0 million decreased by 10% compared to the year ended December 31, 2024.
Cash Flows from Financing Activities Net cash provided by financing activities was $0.1 million and $3.0 million for the years ended December 31, 2024 and 2023, respectively.
Net cash (used in) provided by investing activities was $(0.3) million and $2.3 million for the years ended December 31, 2025 and 2024, respectively.
SG&A expenses consisted of the following for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Compensation and benefits $ 15,280 $ 16,374 (7) Professional services 6,120 5,257 16 Occupancy related costs 2,686 3,984 (33) Depreciation and amortization 392 698 (44) Marketing costs 6 (9) 167 Other 3,131 2,801 12 Selling, general and administrative expenses $ 27,615 $ 29,105 (5) SG&A for the year ended December 31, 2024 of $27.6 million decreased by 5% compared to the year ended December 31, 2023.
SG&A expenses consisted of the following for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Compensation and benefits $ 15,979 $ 15,280 5 Professional services 4,259 6,120 (30) Occupancy related costs 2,780 2,686 3 Depreciation and amortization 136 392 (65) Marketing costs 1 6 (83) Other 3,156 3,131 1 Selling, general and administrative expenses $ 26,311 $ 27,615 (5) SG&A for the year ended December 31, 2025 of $26.3 million decreased by 5% compared to the year ended December 31, 2024.
We are focused on growing referrals from our existing customer base and attracting new customers to our offerings. We have a customer base that includes GSEs, asset managers, and several large bank and non-bank servicers including Onity and Rithm. We believe we are one of only a few providers with a broad suite of solutions, nationwide coverage and scalability.
We are focused on gaining market share on existing solutions and launching new solutions with our existing customer base and attracting new customers to our offerings. We have a customer base that includes GSEs, asset managers, and several large bank and non-bank servicers including Onity and Rithm.
Rithm purchases brokerage services for REO exclusively from us, irrespective of the subservicer, subject to certain limitations, for certain MSRs set forth in and pursuant to the terms of the Rithm Brokerage Agreement with terms extending through August 2025.
Rithm purchased brokerage services for REO exclusively from us, irrespective of the subservicer, subject to certain limitations, for certain MSRs set forth in and pursuant to the terms of a Cooperative Brokerage Agreement, as amended, and related letter agreement (collectively, the ‘Rithm Brokerage Agreement”) through August 2025. The Rithm Brokerage Agreement expired on August 31, 2025.
Selling, General and Administrative Expenses SG&A expenses consisted of the following for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Amortization of intangible assets $ 2,960 $ 2,960 — Compensation and benefits 1,991 2,311 (14) Professional services 3,563 1,734 105 Marketing costs 1,249 1,258 (1) Occupancy related costs 545 631 (14) Depreciation and amortization 2 2 — Other 1,111 726 53 Selling, general and administrative expenses $ 11,421 $ 9,622 19 SG&A for the year ended December 31, 2024 of $11.4 million increased by 19% compared to the year ended December 31, 2023.
Selling, General and Administrative Expenses SG&A expenses consisted of the following for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Amortization of intangible assets $ 2,960 $ 2,960 — Compensation and benefits 1,932 1,991 (3) Professional services 33 3,563 (99) Marketing costs 1,352 1,249 8 Occupancy related costs 420 545 (23) Depreciation and amortization 1 2 (50) Other 805 1,111 (28) Selling, general and administrative expenses $ 7,503 $ 11,421 (34) SG&A for the year ended December 31, 2025 of $7.5 million decreased by 34% compared to the year ended December 31, 2024.
The higher interest expense was driven by higher interest rates on the SSTL. 45 Table of Contents LIQUIDITY AND CAPITAL RESOURCES Liquidity Our primary source of liquidity has historically been cash flow from operations, cash proceeds from sales of businesses, cash proceeds from the sale of equity securities and cash on hand.
The lower interest expense was driven by the decrease in outstanding debt and a lower interest rate from the February 19, 2025 Debt Exchange Transaction. 47 Table of Content LIQUIDITY AND CAPITAL RESOURCES Liquidity Our primary source of liquidity has historically been cash flow from operations, cash proceeds from sales of businesses, cash proceeds from the sale of equity securities and cash on hand.
Income (loss) from operations as a percentage of service revenue improved for the year ended December 31, 2024 compared to the year ended December 31, 2023, primarily as a result of higher gross profit margins and lower SG&A expenses as a percentage of service revenue.
Income from operations as a percentage of service revenue declined for the year ended December 31, 2025 compared to the year ended December 31, 2024, primarily from a $7.5 million loss from litigation settlement with NFHA and associated defense costs and lower gross profit margins, partially offset by lower SG&A expenses as a percentage of service revenue.
Selling, General and Administrative Expenses SG&A expenses consisted of the following for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Compensation and benefits $ 1,941 $ 2,194 (12) Amortization of intangible assets 2,120 2,222 (5) Professional services 435 894 (51) Marketing costs 796 728 9 Occupancy related costs 325 302 8 Depreciation and amortization 1 1 — Other 966 1,352 (29) Selling, general and administrative expenses $ 6,584 $ 7,693 (14) SG&A for the year ended December 31, 2024 of $6.6 million decreased by 14% compared to the year ended December 31, 2023.
Gross profit as a percentage of service revenue for the year ended December 31, 2025 decreased slightly compared to the year ended December 31, 2024 from revenue mix. 45 Table of Content Selling, General and Administrative Expenses SG&A expenses consisted of the following for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Compensation and benefits $ 2,097 $ 1,941 8 Amortization of intangible assets 2,223 2,120 5 Professional services 865 435 99 Marketing costs 1,022 796 28 Occupancy related costs 188 325 (42) Depreciation and amortization — 1 (100) Other 767 966 (21) Selling, general and administrative expenses $ 7,162 $ 6,584 9 SG&A for the year ended December 31, 2025 of $7.2 million increased by 9% compared to the year ended December 31, 2024.
Cost of Revenue and Gross Profit Cost of revenue consisted of the following for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Outside fees and services $ 18,800 $ 19,896 (6) Compensation and benefits 4,413 6,320 (30) Technology and telecommunications 659 1,108 (41) Reimbursable expenses 581 585 (1) Depreciation and amortization 20 37 (46) Cost of revenue $ 24,473 $ 27,946 (12) Cost of revenue for the year ended December 31, 2024 of $24.5 million decreased by 12% compared to the year ended December 31, 2023.
Cost of Revenue and Gross Profit Cost of revenue consisted of the following for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Outside fees and services $ 22,882 $ 18,800 22 Compensation and benefits 4,566 4,413 3 Technology and telecommunications 777 659 18 Reimbursable expenses 625 581 8 Depreciation and amortization 11 20 (45) Cost of revenue $ 28,861 $ 24,473 18 Cost of revenue for the year ended December 31, 2025 of $28.9 million increased by 18% compared to the year ended December 31, 2024.
During any extension period, AAMC may terminate the Revolving Loan Agreement upon 150 days prior written notice and the loan will mature upon such termination. The outstanding balance on the Revolving Loan Agreement is due and payable on such maturity date.
During any extension period, AAMC may terminate the Revolving Loan Agreement upon 150 days prior written notice and the loan will mature upon such termination. During the second quarter of 2025 the Revolving Loan Agreement was renewed, extending the maturity date to June 3, 2026.
These payments were made to tax authorities, at the employees’ direction, to satisfy the employees’ tax obligations rather than issuing a portion of vested restricted share units and restricted shares to employees. In addition, during the years ended December 31, 2024 and 2023, we distributed $0.1 million and $0.4 million, respectively, to non-controlling interests.
These payments were made to tax authorities, at the employees’ direction, to satisfy the employees’ tax obligations rather than issuing a portion of vested restricted share units and restricted shares to employees.
CRITICAL ACCOUNTING POLICIES, ESTIMATES AND RECENT ACCOUNTING PRONOUNCEMENTS We prepare our consolidated financial statements in accordance with GAAP. In applying many of these accounting principles, we need to make assumptions, estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses in our consolidated financial statements.
In applying many of these accounting principles, we need to make assumptions, estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses in our consolidated financial statements. We base our estimates and judgments on historical experience and other assumptions that we believe are reasonable under the circumstances. These assumptions, estimates and judgments, however, are often subjective.
The increase in SG&A for the year ended December 31, 2024 is primarily due to higher professional services and other expenses, partially offset by lower compensation and benefits. Professional services for the year ended December 31, 2024 increased primarily due to accruals for potential settlements of certain legacy indemnity claims.
The increase in SG&A for the year ended December 31, 2025 was primarily due to higher professional services and compensation and benefits, partially offset by lower occupancy related costs. Professional services for the year ended December 31, 2025 increased primarily from a legacy litigation matter.
In addition, we used less than $0.1 million for the year ended December 31, 2024 (no comparable amount for the year ended December 31, 2023), for additions to premises and equipment primarily related to the purchase of technology hardware.
In addition, we used less than $0.1 million for each of the years ended December 31, 2025 and 2024 for additions to premises and equipment primarily related to the purchase of technology hardware. Cash Flows from Financing Activities Net cash provided by financing activities was $3.2 million and $0.1 million for the years ended December 31, 2025 and 2024, respectively.
Onity has disclosed that it is subject to a number of ongoing regulatory examinations, consent orders, inquiries, subpoenas, civil investigative demands, requests for information and other actions and is subject to pending and threatened legal proceedings, some of which include claims against Onity for substantial monetary damages.
Additionally, 5% of our revenue for the year ended December 31, 2025 was earned on the loan portfolios serviced by Onity, when a party other than Onity or the MSR owner selected Altisource as the service provider. 35 Table of Content Onity has disclosed that it is subject to a number of ongoing regulatory examinations, consent orders, inquiries, subpoenas, civil investigative demands, requests for information and other actions and is subject to pending and threatened legal proceedings, some of which include claims against Onity for substantial monetary damages.
The increase in reimbursable expenses for the year ended December 31, 2024 was primarily driven by higher asset resolution and asset management activities in the Marketplace business, higher-value REO title related expenses and growth in the foreclosure trustee business in the Solutions business within the Servicer and Real Estate segment. Certain of our revenues can be impacted by seasonality.
The decrease in reimbursable expenses for the year ended December 31, 2025 was primarily driven by fewer asset resolution and asset management activities in the Marketplace business, lower REO title related expenses and a decrease in property preservation services in the Servicer and Real Estate Solutions business, partially offset by growth in the Foreclosure Trustee business in the Servicer and Real Estate Solutions business.
Selling, General and Administrative Expenses SG&A in Corporate and Others include costs related to the corporate functions including executive, finance, technology, law, compliance, human resources, vendor management, facilities, risk management and eliminations between reportable segments.
The decrease in cost of revenue for the year ended December 31, 2025 was primarily driven by lower depreciation and amortization from the completion of the depreciation periods for certain premises and equipment. 46 Table of Content Selling, General and Administrative Expenses SG&A in Corporate and Others include costs related to the corporate functions including executive, finance, technology, law, compliance, human resources, vendor management, facilities, risk management and eliminations between reportable segments.
The following table sets forth information on our consolidated results of operations for the years ended December 31: (in thousands, except per share data) 2024 2023 % Increase (decrease) Service revenue Servicer and Real Estate $ 119,939 $ 107,779 11 Origination 30,415 28,786 6 Total service revenue 150,354 136,565 10 Reimbursable expenses 9,592 8,273 16 Non-controlling interests 188 228 (18) Total revenue 160,134 145,066 10 Cost of revenue 110,605 115,414 (4) Gross profit 49,529 29,652 67 Operating expense: Selling, general and administrative expenses 45,620 46,420 (2) Loss on sale of business 685 — N/M Income (loss) from operations 3,224 (16,768) 119 Other income (expense), net: Interest expense (38,877) (36,103) 8 Change in fair value of warrant liability — 1,145 (100) Debt amendment costs — (3,410) 100 Other income (expense), net 2,786 2,788 — Total other income (expense), net (36,091) (35,580) (1) Loss before income taxes and non-controlling interests (32,867) (52,348) 37 Income tax provision (2,581) (3,714) (31) Net loss (35,448) (56,062) 37 Net income attributable to non-controlling interests (188) (228) (18) Net loss attributable to Altisource $ (35,636) $ (56,290) 37 Margins: Gross profit / service revenue 33 % 22 % Income (loss) from operations / service revenue 2 % (12) % Loss per share: Basic $ (1.25) $ (2.51) 50 Diluted $ (1.25) $ (2.51) 50 Weighted average shares outstanding: Basic 28,534 22,418 27 Diluted 28,534 22,418 27 _____________________________________ N/M — not meaningful. 38 Table of Contents Revenue We recognized service revenue of $150.4 million for the year ended December 31, 2024, a 10% increase compared to the year ended December 31, 2023.
The following table sets forth information on our consolidated results of operations for the years ended December 31: (in thousands, except per share data) 2025 2024 % Increase (decrease) Service revenue Servicer and Real Estate $ 126,057 $ 119,939 5 Origination 35,200 30,415 16 Total service revenue 161,257 150,354 7 Reimbursable expenses 9,405 9,592 (2) Non-controlling interests 313 188 66 Total revenue 170,975 160,134 7 Cost of revenue 122,065 110,605 10 Gross profit 48,910 49,529 (1) Selling, general and administrative expenses 40,976 45,620 (10) Litigation settlement loss 7,517 — N/M Loss on sale of business — 685 (100) Income from operations 417 3,224 (87) Other income (expense), net: Interest expense (12,173) (38,877) (69) Debt exchange transaction expenses (3,646) — N/M Other income (expense), net 1,256 2,786 (55) Total other income (expense), net (14,563) (36,091) 60 Loss before income taxes and non-controlling interests (14,146) (32,867) 57 Income tax benefit (provision) 16,074 (2,581) N/M Net income (loss) 1,928 (35,448) 105 Net income attributable to non-controlling interests (313) (188) 66 Net income (loss) attributable to Altisource $ 1,615 $ (35,636) 105 Margins: Gross profit / service revenue 30 % 33 % Income from operations / service revenue — % 2 % Earnings (loss) per share: Basic $ 0.16 $ (9.99) 102 Diluted $ 0.15 $ (9.99) 102 Weighted average shares outstanding: Basic 10,066 3,567 182 Diluted 11,067 3,567 210 _____________________________________ N/M — not meaningful. 38 Table of Content Revenue We recognized service revenue of $161.3 million for the year ended December 31, 2025, a 7% increase compared to the year ended December 31, 2024.
The decrease in cost of revenue for the year ended December 31, 2024 was primarily driven by the prior year alignment of compensation and benefits with lower origination volume and lower outside fees and services from a change in revenue mix.
The increase in cost of revenue for the year ended December 31, 2025 was primarily driven by higher outside fees and services, compensation and benefits and higher technology and telecommunications.
Selling, General and Administrative Expenses Selling, general and administrative (“SG&A”) expenses includes payroll for personnel employed in executive, sales and marketing, finance, technology, law, compliance, audit, human resources, vendor management, facilities and risk management 39 Table of Contents roles. This category also includes professional services fees, occupancy costs, marketing costs, depreciation and amortization of non-operating assets and other expenses.
Our margins can vary substantially depending upon the service revenue mix. 39 Table of Content Selling, General and Administrative Expenses Selling, general and administrative (“SG&A”) expenses includes payroll for personnel employed in executive, sales and marketing, finance, technology, law, compliance, audit, human resources, vendor management, facilities and risk management roles.
Origination Revenue Revenue by business unit was as follows for the years ended December 31: (in thousands) 2024 2023 % Increase (decrease) Service revenue: Lenders One $ 23,837 $ 22,644 5 Solutions 5,915 5,507 7 Technology and SaaS Products 663 635 4 Total service revenue 30,415 28,786 6 Reimbursable expenses: Solutions 581 585 (1) Total reimbursable expenses 581 585 (1) Non-controlling interests 188 228 (18) Total revenue $ 31,184 $ 29,599 5 We recognized service revenue of $30.4 million for the year ended December 31, 2024, a 6% increase compared to the year 43 Table of Contents ended December 31, 2023.
Operating income as a percentage of service revenue for the year ended December 31, 2025 declined compared to the year ended December 31, 2024 primarily from a $7.5 million loss from litigation settlement with NFHA and lower gross profit margins, partially offset by lower SG&A expenses. 44 Table of Content Origination Revenue Revenue by business unit was as follows for the years ended December 31: (in thousands) 2025 2024 % Increase (decrease) Service revenue: Lenders One $ 28,158 $ 23,837 18 Solutions 6,306 5,915 7 Technology and SaaS Products 736 663 11 Total service revenue 35,200 30,415 16 Reimbursable expenses: Solutions 625 581 8 Total reimbursable expenses 625 581 8 Non-controlling interests 313 188 66 Total revenue $ 36,138 $ 31,184 16 We recognized service revenue of $35.2 million for the year ended December 31, 2025, a 16% increase compared to the year ended December 31, 2024.