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What changed in COMMUNITY FINANCIAL SYSTEM, INC.'s 10-K — 2022 vs 2023

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Paragraph-level year-over-year comparison of COMMUNITY FINANCIAL SYSTEM, INC.'s 2022 and 2023 10-K annual filings, covering the Business, Risk Factors, Legal Proceedings, Cybersecurity, MD&A and Market Risk sections. Every new, removed and edited paragraph is highlighted side-by-side so you can see exactly what management changed in the 2023 report.

+556 added−534 removedSource: 10-K (2023-12-31) vs 10-K (2022-12-31)

Top changes in COMMUNITY FINANCIAL SYSTEM, INC.'s 2023 10-K

556 paragraphs added · 534 removed · 374 edited across 7 sections

Item 1. Business

Business — how the company describes what it does

65 edited+31 added−33 removed71 unchanged
Biggest changeWe provide our employees and their families with access to a variety of innovative, flexible and convenient health and wellness programs that support their physical and mental health by providing tools and resources to help them improve or maintain their health status. 8 Table of Contents Supervision and Regulation General The banking industry is highly regulated with numerous statutory and regulatory requirements that are designed primarily for the protection of depositors and the financial system.
Biggest changeSupervision and Regulation General The banking industry is highly regulated with numerous statutory and regulatory requirements that are designed primarily for the protection of depositors and the financial system. Set forth below is a description of the material laws and regulations applicable to the Company and the Bank.
On August 2, 2021, the Company, through its subsidiary OneGroup, completed its acquisition of certain assets of Thomas Gregory Associates Insurance Brokers, Inc. (“TGA”), a specialty-lines insurance broker based in the Boston, Massachusetts area for $13.1 million, including $11.6 million in cash and contingent consideration valued at $1.5 million.
Thomas Gregory Associates Insurance Brokers, Inc. On August 2, 2021, the Company, through its subsidiary OneGroup, completed its acquisition of certain assets of Thomas Gregory Associates Insurance Brokers, Inc. (“TGA”), a specialty-lines insurance broker based in the Boston, Massachusetts area for $13.1 million, including $11.6 million in cash and contingent consideration valued at $1.5 million.
Significant recent CFPB developments that may affect operations and compliance costs include: ● continued focus on fair lending, including promoting racial and economic equity for underserved, vulnerable and marginalized communities; ● focused efforts on enforcing certain compliance obligations the CFPB deems a priority, such as automobile loan servicing, debt collection, deposit, overdraft and other services fees, mortgage origination and servicing, and remittances, among others; and ● rulemaking plans concerning, among others, consumers’ access to their financial information and requirements for financial institutions to collect, report and make public certain information concerning credit applications made by women-owned, minority-owned and small businesses. ​ The CFPB has broad powers to supervise and enforce consumer protection laws, including laws that apply to banks in order to prohibit unfair, deceptive or abusive acts or practices (“UDAAP”).
Significant recent CFPB developments that may affect operations and compliance costs include: ● continued focus on fair lending, including promoting racial and economic equity for underserved, vulnerable and marginalized communities; ● focused efforts on enforcing certain compliance obligations the CFPB deems a priority, such as automobile loan servicing, debt collection, deposit, overdraft and other services fees, mortgage origination and servicing, and remittances, among others; and ● rulemaking plans concerning, among others, overdrafts, interchange fees, consumers’ access to their financial information and requirements for financial institutions to collect, report and make public certain information concerning credit applications made by women-owned, minority-owned and small businesses. ​ The CFPB has broad powers to supervise and enforce consumer protection laws, including laws that apply to banks in order to prohibit unfair, deceptive or abusive acts or practices (“UDAAP”).
Under the Capital Rules, the effects of certain accumulated other comprehensive income or loss items are not excluded for the purposes of determining regulatory capital; however, banks not using the advanced approach, including the Company and the Bank, were permitted to, and in the case of the Company and the Bank they did, make a one-time permanent election to continue to exclude these items.
Under the Capital Rules, the effects of certain accumulated other comprehensive income or loss items are not excluded for the purposes of determining regulatory capital; however, banks not using the advanced approach, including the Company and the Bank, were permitted to, and in the case of the Company and the Bank did, make a one-time permanent election to continue to exclude these items.
A violation of the consumer protection and privacy laws, and in particular UDAAP, could have serious legal, financial, and reputational consequences. ​ 11 Table of Contents The final rules issued by the FRB, SEC, OCC, FDIC, and Commodity Futures Trading Commission implementing Section 619 of the Dodd-Frank Act (commonly known as the Volcker Rule) prohibit insured depository institutions and companies affiliated with insured depository institutions from (1) engaging in short-term proprietary trading of certain securities, derivatives, commodity futures and options on these instruments, for their own account and (2) sponsoring certain covered funds, subject to certain limited exceptions.
A violation of the consumer protection and privacy laws, and in particular UDAAP, could have serious legal, financial, and reputational consequences. ​ 10 Table of Contents The final rules issued by the FRB, SEC, OCC, FDIC, and Commodity Futures Trading Commission implementing Section 619 of the Dodd-Frank Act (commonly known as the Volcker Rule) prohibit insured depository institutions and companies affiliated with insured depository institutions from (1) engaging in short-term proprietary trading of certain securities, derivatives, commodity futures and options on these instruments, for their own account and (2) sponsoring certain covered funds, subject to certain limited exceptions.
Insurance Services Through OneGroup, the Company offers personal and commercial lines of insurance and other risk management products and services. In addition, OneGroup offers employee benefit related services. OneGroup represents many leading insurance companies. Segment Information The Company has identified three reportable operating business segments: Banking, Employee Benefit Services, and All Other.
Insurance Services Through OneGroup, the Company offers personal and commercial lines of insurance and other risk management products and services. In addition, OneGroup offers employee benefit related services. OneGroup represents many leading and specialty insurance companies. Segment Information The Company has identified three reportable operating business segments: Banking, Employee Benefit Services and All Other.
The current requirements and the Company’s actual capital levels are detailed in Note P of “Notes to Consolidated Financial Statements” filed in Part II, Item 8, “Financial Statements and Supplementary Data.” Consumer Protection Laws In connection with its banking activities, the Bank is subject to a number of federal and state laws designed to protect consumers and promote lending to various sectors of the economy.
The current requirements and the Company’s actual capital levels are detailed in Note O of “Notes to Consolidated Financial Statements” filed in Part II, Item 8, “Financial Statements and Supplementary Data.” Consumer Protection Laws In connection with its banking activities, the Bank is subject to a number of federal and state laws designed to protect consumers and promote lending to various sectors of the economy.
As of December 31, 2022, BPAS owns five subsidiaries: Benefit Plans Administrative Services, LLC (“BPA”), a provider of defined contribution plan administration services; Northeast Retirement Services, LLC (“NRS”), a provider of institutional transfer agency, master recordkeeping services, fund administration, trust, and retirement plan services; BPAS Actuarial & Pension Services, LLC (“BPAS-APS”), a provider of actuarial and benefit consulting services; BPAS Trust Company of Puerto Rico, a Puerto Rican trust company; and Hand Benefits & Trust Company (“HB&T”), a provider of collective investment fund administration and institutional trust services.
As of December 31, 2023, BPAS owns five subsidiaries: Benefit Plans Administrative Services, LLC (“BPA”), a provider of defined contribution plan administration services; Northeast Retirement Services, LLC (“NRS”), a provider of institutional transfer agency, master recordkeeping services, fund administration, trust, and retirement plan services; BPAS Actuarial & Pension Services, LLC (“BPAS-APS”), a provider of actuarial and benefit consulting services; BPAS Trust Company of Puerto Rico, a Puerto Rican trust company; and Hand Benefits & Trust Company (“HB&T”), a provider of collective investment fund administration and institutional trust services.
Prior to joining the Company, she served as the Chief Human Resources Officer of HSBC US from February 2016 through September 2021 and as its Senior Vice President- Talent Acquisition from May 2009 through February 2016. ​ ​ ​ Michael N. Abdo 45 Executive Vice President and General Counsel. Mr. Abdo assumed his current position in July 2022.
Prior to joining the Company, she served as the Chief Human Resources Officer of HSBC US from February 2016 through September 2021 and as its Senior Vice President - Talent Acquisition from May 2009 through February 2016. Michael N. Abdo ​ 46 ​ Executive Vice President and General Counsel. Mr. Abdo assumed his current position in July 2022.
Failure to comply with these sanctions could have serious legal, financial, and reputational consequences. 14 Table of Contents Sarbanes-Oxley Act of 2002 The Sarbanes-Oxley Act of 2002 (“Sarbanes-Oxley Act”) implemented a broad range of corporate governance, accounting and reporting reforms for companies that have securities registered under the Securities Exchange Act of 1934, as amended.
Failure to comply with these sanctions could have serious legal, financial, and reputational consequences. 13 Table of Contents Sarbanes-Oxley Act of 2002 The Sarbanes-Oxley Act of 2002 (“Sarbanes-Oxley Act”) implemented a broad range of corporate governance, accounting and reporting reforms for companies that have securities registered under the Securities Exchange Act of 1934, as amended.
The Company’s and its subsidaries’ failure to comply with applicable laws and regulations could result in a range of sanctions and administrative actions imposed upon the Company and/or its subsidiaries, including restrictions on merger and acquisition activity, the imposition of civil money penalties, formal agreements and cease and desist orders.
The Company’s and its subsidiaries’ failure to comply with applicable laws and regulations could result in a range of sanctions and administrative actions imposed upon the Company and/or its subsidiaries, including restrictions on merger and acquisition activity, the imposition of civil money penalties, formal agreements and cease and desist orders.
Wealth Management Services Through the Bank’s trust department, CISI, Carta Group, Nottingham, and Wealth Partners, the Company provides wealth management, retirement planning, higher educational planning, fiduciary, risk management, trust services and personal financial planning services. The Company offers investment alternatives including stocks, bonds, exchange-traded funds, mutual funds, insurance and advisory products.
Wealth Management Services Through the Bank’s Nottingham Trust division, CISI, Carta Group, Nottingham, and Wealth Partners, the Company provides wealth management, retirement planning, higher educational planning, fiduciary, risk management, trust services and personal financial planning services. The Company offers investment alternatives including stocks, bonds, exchange-traded funds, mutual funds, insurance and advisory products.
The Bank has created policies and procedures to comply with these consumer protection requirements. 13 Table of Contents The CFPB has implemented the ability-to-repay and qualified mortgage (QM) provisions of the Truth in Lending Act (the “QM Rule”) and has recently taken steps to modify the QM Rule.
The Bank has created policies and procedures to comply with these consumer protection requirements. 12 Table of Contents The CFPB has implemented the ability-to-repay and qualified mortgage (QM) provisions of the Truth in Lending Act (the “QM Rule”) and has recently taken steps to modify the QM Rule.
The Bank is well capitalized under regulatory standards administered by the OCC. For additional information on our capital requirements see “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Shareholders’ Equity and Regulatory Capital” and Note P to the Financial Statements.
The Bank is well capitalized under regulatory standards administered by the OCC. For additional information on our capital requirements see “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Shareholders’ Equity and Regulatory Capital” and Note O to the Financial Statements.
The Bank was in compliance with the rules and requirements of the FHLB at December 31, 2022. Deposit Insurance Deposits of the Bank are insured up to the applicable limits by the Deposit Insurance Fund (“DIF”) and are subject to deposit insurance assessments to maintain the DIF.
The Bank was in compliance with the rules and requirements of the FHLB at December 31, 2023. Deposit Insurance Deposits of the Bank are insured up to the applicable limits by the Deposit Insurance Fund (“DIF”) and are subject to deposit insurance assessments to maintain the DIF.
Included in the All Other segment are the smaller Wealth Management and Insurance operations. Information about the Company’s reportable business segments is included in Note T of the “Notes to Consolidated Financial Statements” filed herewith in Part II. Competition The banking and financial services industry is highly competitive in the New York, Pennsylvania, Vermont, and Massachusetts markets.
Included in the All Other segment are the Wealth Management and Insurance operations. Information about the Company’s reportable business segments is included in Note S of the “Notes to Consolidated Financial Statements” filed herewith in Part II. Competition The banking and financial services industry is highly competitive in the New York, Pennsylvania, Vermont, and Massachusetts markets.
The BSA includes a variety of recordkeeping and reporting requirements (such as currency transaction and suspicious activity reporting), as well as due diligence/know-your-customer documentation requirements. The Company has established a bank secrecy act /anti-money laundering program and taken other appropriate measures in order to comply with BSA requirements.
The BSA includes a variety of recordkeeping and reporting requirements (such as currency transaction and suspicious activity reporting), as well as due diligence/know-your-customer documentation requirements. The Company has established a BSA/anti-money laundering program and taken other appropriate measures in order to comply with BSA requirements.
As of December 31, 2022, the Bank operates 203 full-service branches and 13 drive-thru only locations throughout 42 counties of Upstate New York, six counties of Northeastern Pennsylvania, 12 counties of Vermont, and one county of Western Massachusetts, offering a range of commercial and retail banking services. The Bank owns the following operating subsidiaries: The Carta Group, Inc.
As of December 31, 2023, the Bank operates 193 full-service branches and 12 drive-thru only locations throughout 42 counties of Upstate New York, six counties of Northeastern Pennsylvania, 12 counties of Vermont, and one county of Western Massachusetts, offering a range of commercial and retail banking services. The Bank owns the following operating subsidiaries: The Carta Group, Inc.
On July 1, 2021, the Company, through its subsidiary BPA, completed its acquisition of FBD, a provider of retirement plan administration and benefit consulting services with offices in Minnesota and South Dakota, for $16.7 million, including $15.3 million in cash and contingent consideration valued at $1.4 million. As of December 31, 2022, the contingent consideration is valued at $1.1 million.
On July 1, 2021, the Company, through its subsidiary BPA, completed its acquisition of FBD, a provider of retirement plan administration and benefit consulting services with offices in Minnesota and South Dakota, for $16.7 million, including $15.3 million in cash and contingent consideration valued at $1.4 million.
Prior to joining the Bank, he served as the Executive Vice President and President of Commercial Banking at NBT Bank, N.A. from December 2006 to August 2016. ​ ​ ​ ​ 16 Table of Contents ​
Prior to joining the Bank, he served as the Executive Vice President and President of Commercial Banking at NBT Bank, N.A. from December 2006 to August 2016. ​
The Company, as a bank holding company, is subject to extensive regulation, supervision and examination by the Board of Governors of the Federal Reserve System (“FRB”) as its primary federal regulator.
The Company, as a financial holding company, is subject to extensive regulation and supervision by the Board of Governors of the Federal Reserve System (“FRB”) as its primary federal regulator.
Because the Company is a financial holding company, if the Bank were to receive a rating under the Community Reinvestment Act of 1977, as amended (“CRA”), of less than Satisfactory, the Company will be prohibited, until the rating is raised to Satisfactory or better, from engaging in new activities or acquiring companies other than bank holding companies, banks or savings associations, except that the Company could engage in new activities, or acquire companies engaged in activities, that are considered “closely related to banking” under the Bank Holding Company Act of 1956, (the “BHC Act”).
As the Company is a financial holding company, if the Bank were to not maintain a Satisfactory or better rating under the Community Reinvestment Act of 1977, as amended (“CRA”), the Company would be prohibited, until the rating is raised to Satisfactory or better, from engaging in new activities or acquiring companies other than bank holding companies, banks or savings associations, except that the Company could engage in new activities, or acquire companies engaged in activities, that are considered “closely related to banking” under the Bank Holding Company Act of 1956, (the “BHC Act”).
While the Company and the Bank strive to model various interest rate changes and adjust its strategies for such changes, the level of earnings can be materially affected by economic circumstances beyond its control. The Office of the Comptroller of the Currency Regulation (“OCC”) The Bank is supervised and regularly examined by the OCC.
While the Company and the Bank strive to model various interest rate changes and adjust its strategies for such changes, the level of earnings can be materially affected by economic circumstances beyond its control. 8 Table of Contents The Office of the Comptroller of the Currency Regulation (“OCC”) The Bank is supervised by the OCC.
In connection with the merger, the Company added eight full-service offices to its branch service network and acquired approximately $583.4 million of identifiable assets, including $437.0 million of loans, $11.3 million of investment securities and $8.0 million of core deposit intangibles, as well as $522.3 million of deposits. Goodwill of $42.2 million was recognized as a result of the merger.
In connection with the merger, the Company added eight full-service offices to its branch service network and acquired approximately $583.6 million of identifiable assets, including $436.8 million of loans, $11.3 million of investment securities and $8.0 million of core deposit intangibles, as well as $522.3 million of deposits. Goodwill of $42.1 million was recognized as a result of the merger.
He served as Associate General Counsel from 2013 to 2020 and as Senior Vice President & Senior Associate General Counsel from January 2020 to July 2022. Prior to joining the Company in 2013, he was an associate with Cadwalader Wickersham & Taft. ​ ​ ​ Jeffrey M. Levy 61 President, Commercial Banking. Mr.
He served as Associate General Counsel from 2013 to 2020 and as Senior Vice President and Senior Associate General Counsel from January 2020 to July 2022. Prior to joining the Company in 2013, he was an associate with Cadwalader Wickersham & Taft. Jeffrey M. Levy ​ 62 ​ Senior Vice President and Chief Banking Officer. Mr.
Annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports, are available on the Company’s website free of charge as soon as reasonably practicable after such reports or amendments are electronically filed with or furnished to the Securities and Exchange Commission (“SEC”).
The Company maintains a website at cbna.com. Annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports, are available on the Company’s website free of charge as soon as reasonably practicable after such reports or amendments are electronically filed with or furnished to the Securities and Exchange Commission (“SEC”).
The Bank’s failure to comply with the Equal Credit Opportunity Act and the Fair Housing Act could result in enforcement actions against it by its regulators as well as other federal regulatory agencies and the Department of Justice.
The Bank’s failure to comply with the Equal Credit Opportunity Act and the Fair Housing Act could result in enforcement actions against it by its regulators as well as other federal regulatory agencies and the Department of Justice. The Bank’s most recent CRA rating was “Satisfactory”.
Levy assumed his current position in January 2022. He served as the Bank’s Senior Vice President, Commercial Banking Sales Executive from June 2021 to December 2021, as Senior Vice President, Regional President of Capital Region from June 2019 to June 2021, and as Senior Vice President, Commercial Banking Team Leader from January 2018 to June 2019.
He served as the Bank’s President of Commercial Banking from January 2022 to December 2023, Senior Vice President, Commercial Banking Sales Executive from June 2021 to December 2021, Senior Vice President, Regional President of Capital Region from June 2019 to June 2021, and Senior Vice President, Commercial Banking Team Leader from January 2018 to June 2019.
The capital conservation buffer is designed to absorb losses during periods of economic stress. Banking institutions that do not maintain a capital conservation buffer of 2.5% or more will face constraints on dividends, common share repurchases and incentive compensation based on the amount of the shortfall. The Capital Rules provide for a number of deductions from and adjustments to CET1.
Banking institutions that do not maintain a capital conservation buffer of 2.5% or more will face constraints on dividends, common share repurchases and incentive compensation based on the amount of the shortfall. 11 Table of Contents The Capital Rules provide for a number of deductions from and adjustments to CET1.
The Company paid $1.0 million in cash and recorded a $0.1 million intangible asset for a noncompete agreement, a $0.4 million customer list intangible and $0.5 million of goodwill in conjunction with the acquisition. 3 Table of Contents Elmira Savings Bank On May 13, 2022, the Company completed its merger with Elmira Savings Bank (“Elmira”), a New York State chartered savings bank headquartered in Elmira, New York, for $82.2 million in cash.
The Company recorded a $1.2 million customer list intangible and recognized $0.6 million of goodwill in conjunction with the acquisition. ​ Elmira Savings Bank On May 13, 2022, the Company completed its merger with Elmira Savings Bank (“Elmira”), a New York State chartered savings bank headquartered in Elmira, New York, for $82.2 million in cash.
The Company’s employee base is concentrated in New York, Pennsylvania and New England where the Bank maintains its retail bank branch presence, with approximately 2,253 employees in New York, 293 in Pennsylvania, and 299 in Vermont and Massachusetts. Approximately 181 of the Company’s employee base is outside of its retail banking footprint.
The Company’s employee base is concentrated in New York, Pennsylvania and New England where the Bank maintains its retail bank branch presence, with approximately 2,087 employees in New York, 269 in Pennsylvania, and 287 in Vermont and Massachusetts. Approximately 206 of the Company’s employee base is located outside of its retail banking footprint.
The Company proactively identifies potential human capital related risks, such as succession planning, labor market shortage, increased labor costs, and employee retention strategies to mitigate those risks. Strong human capital management is viewed as integral to the Company's business strategy.
The Board’s Compensation Committee is responsible for the oversight of executive compensation, company culture, diversity, and employee engagement. The Company proactively identifies potential human capital related risks, such as succession planning, labor market shortage, increased labor costs, and employee retention strategies to mitigate those risks. Strong human capital management is viewed as integral to the Company’s business strategy.
Until corrected, the Company could be prohibited from engaging in any new activity or acquiring companies engaged in activities that are not closely related to banking, absent prior FRB approval. 9 Table of Contents Federal Reserve System Regulation Because the Company is a financial holding company, it is subject to regulatory capital requirements and required by the FRB to, among other things, maintain cash reserves against its deposits.
Until corrected, the Company could be prohibited from engaging in any new activity or acquiring companies engaged in activities that are not closely related to banking, absent prior FRB approval. Federal Reserve System Regulation As the Company is a financial holding company, it is subject to regulatory capital requirements.
Accordingly, the trust preferred securities on the Company’s balance sheet were included as Tier 1 capital while they were outstanding. 12 Table of Contents With respect to the Bank, the Capital Rules also revised the prompt corrective action (“PCA”) regulations established pursuant to Section 38 of the Federal Deposit Insurance Act, establishing the CET1 ratio at 6.5% for well-capitalized status and the Tier 1 capital ratio at 8.0% for well-capitalized status.
With respect to the Bank, the Capital Rules also revised the prompt corrective action (“PCA”) regulations established pursuant to Section 38 of the Federal Deposit Insurance Act, establishing the CET1 ratio at 6.5% for well-capitalized status and the Tier 1 capital ratio at 8.0% for well-capitalized status.
Under the assessment rate schedule effective during 2022, the initial base assessment rate for large and highly complex insured depository institutions ranges from three to 30 basis points, and the total base assessment rate, after applying the unsecured debt and brokered deposit adjustments, ranges from one and one-half to 40 basis points.
Under the assessment rate schedule effective for 2023, which increased two basis points from the prior year, the initial base assessment rate for large and highly complex insured depository institutions ranges from five to 32 basis points, and the total base assessment rate, after applying the unsecured debt and brokered deposit adjustments, ranges from two and one-half to 42 basis points.
As of December 31, 2022, the contingent consideration is valued at $1.7 million. The Company recorded a $10.9 million customer list intangible asset and $2.2 million of goodwill in conjunction with the acquisition. Fringe Benefits Design of Minnesota, Inc.
The Company recorded a $10.9 million customer list intangible asset and $2.2 million of goodwill in conjunction with the acquisition. ​ Fringe Benefits Design of Minnesota, Inc.
Growth and Development The Company continues to broaden the scope of its talent development initiatives across its widening geographically diverse footprint in order to sustain a value-driven and growth-oriented environment where employees can perform at their peak and the next generation of leaders are prepared to lead.
Workforce planning sessions are conducted periodically across all our business areas to ensure market competitive pay and staff development actions that support our commitment to the development of our employees. ​ Growth and Development The Company continues to broaden the scope of its talent development initiatives across its widening geographically diverse footprint in order to sustain a value-driven and growth-oriented environment where employees can perform at their peak and the next generation of leaders are prepared to lead.
Insurance Agencies On January 1, 2022, the Company, through its subsidiary OneGroup, completed acquisitions of certain assets of three insurance agencies for an aggregate amount of $2.5 million in cash. The Company recorded a $2.5 million customer list intangible asset in conjunction with the acquisitions. Thomas Gregory Associates Insurance Brokers, Inc.
Insurance Agencies – 2022 During 2022, the Company, through its subsidiary OneGroup, completed acquisitions of certain assets of insurance agencies for an aggregate amount of $3.5 million in cash. The Company recorded a $2.9 million customer list intangible asset and a $0.1 million intangible asset for a noncompete agreement and recognized $0.5 million of goodwill in conjunction with the acquisitions.
Set forth below is a description of the material laws and regulations applicable to the Company and the Bank. This summary is not complete and the reader should refer to these laws and regulations for more detailed information.
This summary is not complete and the reader should refer to these laws and regulations for more detailed information.
The Company recorded a $14.0 million customer list intangible asset and $2.1 million of goodwill in conjunction with the acquisition. NuVantage Insurance Corp. On June 1, 2021, the Company, through its subsidiary OneGroup, completed its acquisition of certain assets of NuVantage Insurance Corp. (“NuVantage”), an insurance agency headquartered in Melbourne, Florida.
On June 1, 2021, the Company, through its subsidiary OneGroup, completed its acquisition of certain assets of NuVantage Insurance Corp. (“NuVantage”), an insurance agency headquartered in Melbourne, Florida.
The Bank is a nationally-chartered bank and is subject to extensive regulation, supervision and examination by the Office of the Comptroller of the Currency (“OCC”) as its primary federal regulator, and as to certain matters, the FRB, the Consumer Financial Protection Bureau (“CFPB”), and the FDIC.
The Bank is a nationally-chartered bank and is subject to extensive regulation and supervision by the Office of the Comptroller of the Currency (“OCC”) as its primary federal regulator, and as to certain matters, the FRB, the Consumer Financial Protection Bureau (“CFPB”), and the FDIC. 7 Table of Contents The Company is also subject to the jurisdiction of the SEC and is subject to disclosure and regulatory requirements under the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended.
These policies have a significant influence on overall growth and distribution of loans, investments and deposits, and affect the interest rates charged on loans or paid for deposits.
The FRB also regulates the national supply of bank credit in order to influence general economic conditions. These policies have a significant influence on overall growth and distribution of loans, investments and deposits, and affect the interest rates charged on loans or paid for deposits.
Sutaris joined the Company in April 2011 as part of the acquisition of Wilber National Bank where he served as the Executive Vice President, Chief Financial Officer, Treasurer and Secretary. ​ ​ ​ Dimitar A. Karaivanov 41 Executive Vice President and Chief Operating Officer. Mr. Karaivanov assumed his current position in October 2022.
Sutaris joined the Company in April 2011 as part of the acquisition of Wilber National Bank where he served as the Executive Vice President, Chief Financial Officer, Treasurer and Secretary. Maureen Gillan-Myer ​ 56 ​ Executive Vice President and Chief Human Resources Officer. Ms. Gillan-Myer assumed her current position in October 2021.
Item 1. Business Community Bank System, Inc. (the “Company”) was incorporated on April 15, 1983, under the Delaware General Corporation Law. Its principal office is located at 5790 Widewaters Parkway, DeWitt, New York 13214. The Company is a registered financial holding company which wholly-owns two significant subsidiaries: Community Bank, N.A. (the “Bank” or “CBNA”), and Benefit Plans Administrative Services, Inc.
Item 1. Business Community Bank System, Inc. (the “Company”) was incorporated on April 15, 1983, under the Delaware General Corporation Law. Its principal office is located at 5790 Widewaters Parkway, DeWitt, New York 13214.
Effective on March 26, 2020, the FRB reduced this cash reserve requirement to zero percent. The Bank is under similar capital requirements administered by the OCC as discussed below. FRB policy has historically required a financial holding company to act as a source of financial and managerial strength to its subsidiary banks.
The Bank is under similar capital requirements administered by the OCC as discussed below. FRB policy has historically required a financial holding company to act as a source of financial and managerial strength to its subsidiary banks. The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the “Dodd-Frank Act”) codifies this historical policy as a statutory requirement.
(“Carta Group”), CBNA Preferred Funding Corporation (“PFC”), CBNA Treasury Management Corporation (“TMC”), Community Investment Services, Inc. (“CISI”), Nottingham Advisors, Inc. (“Nottingham”), OneGroup NY, Inc. (“OneGroup”), OneGroup Wealth Partners, Inc. (“Wealth Partners”), Oneida Preferred Funding II LLC (“OPFC II”) and E.S.B. Realty Corp. (“ESB Realty”).
(“Carta Group”), CBNA Preferred Funding Corporation (“PFC”), CBNA Treasury Management Corporation (“TMC”), Community Investment Services, Inc. (“CISI”), Nottingham Advisors, Inc. (“Nottingham”), OneGroup NY, Inc. (“OneGroup”), OneGroup Wealth Partners, Inc. (“Wealth Partners”) and Oneida Preferred Funding II LLC (“OPFC II”). OneGroup is a full-service insurance agency offering personal and commercial lines of insurance and other risk management products and services.
On October 18, 2022, the FDIC adopted a final rule to increase initial base assessment rate schedules uniformly by two basis points, effective January 1, 2023. 10 Table of Contents Under the Federal Deposit Insurance Act, if the FDIC finds that an institution has engaged in unsafe and unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, rule, order or condition imposed by the FDIC, the FDIC may determine that such violation or unsafe or unsound practice or condition require the termination of deposit insurance.
Excluding the $1.5 million expense accrual associated with the special assessment, FDIC insurance expense in 2023 totaled $8.0 million, compared to $5.5 million in 2022 and $4.1 million in 2021. 9 Table of Contents Under the Federal Deposit Insurance Act, if the FDIC finds that an institution has engaged in unsafe and unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, rule, order or condition imposed by the FDIC, the FDIC may determine that such violation or unsafe or unsound practice or condition require the termination of deposit insurance.
The Company paid $2.9 million in cash and recorded a $1.4 million customer list intangible asset and $1.5 million of goodwill in conjunction with the acquisition.
The Company paid $2.9 million in cash and recorded a $1.4 million customer list intangible asset and $1.5 million of goodwill in conjunction with the acquisition. 4 Table of Contents Services Banking The Bank is a community bank committed to the philosophy of serving the financial needs of customers in local communities.
The Bank’s FDIC insurance for 2022 was based on assessment rates ranging between three and four basis points. FDIC insurance expense in 2022 totaled $5.5 million, compared to $4.1 million in 2021 and $2.7 million in 2020.
The Bank’s FDIC insurance for 2023 was based on assessment rates ranging between five and six basis points compared to assessment rates ranging between three and four basis points for 2022.
The various laws and regulations administered by the OCC affect the Company’s practices such as payment of dividends, incurring debt, and acquisition of financial institutions and other companies. It also affects the Bank’s business practices, such as payment of interest on deposits, the charging of interest on loans, types of business conducted and the location of its offices.
It also affects the Bank’s business practices, such as payment of interest on deposits, the charging of interest on loans, types of business conducted and the location of its offices.
He served as Executive Vice President of Financial Services and Corporate Development from June 2021 to September 2022. Prior to joining the Company, he was the Managing Director of Lazard Middle Market’s Financial Institutions Group from June 2018 through June 2021.
Prior to joining the Company, he was the Managing Director of Lazard Middle Market’s Financial Institutions Group from June 2018 through June 2021. Prior to Lazard, he was the Managing Director of RBC Capital Markets’ Financial Institutions Group from April 2011 through June 2018. Joseph E. Sutaris ​ 56 ​ Executive Vice President and Chief Financial Officer. Mr.
OneGroup is a full-service insurance agency offering personal and commercial lines of insurance and other risk management products and services. PFC, ESB Realty and OPFC II primarily act as investors in residential and commercial real estate activities. TMC provides cash management, investment, and treasury services to the Bank. CISI, Carta Group and Wealth Partners provide broker-dealer and investment advisory services.
PFC and OPFC II primarily act as investors in residential and commercial real estate activities. TMC provides cash management, investment, and treasury services to the Bank. CISI, Carta Group and Wealth Partners provide broker-dealer and investment advisory services. Nottingham provides asset management services to individuals, corporations, corporate pension and profit sharing plans, and foundations.
The Company is also subject to the jurisdiction of the SEC and is subject to disclosure and regulatory requirements under the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. The Company’s common stock is listed on the New York Stock Exchange (“NYSE”) and it is subject to NYSE’s rules for listed companies.
The Company’s common stock is listed on the New York Stock Exchange (“NYSE”) and it is subject to NYSE’s rules for listed companies.
The Company considers its relationship with its employees to be strong. The Company has not experienced any material employment-related issues or interruptions of services due to labor disagreements. None of the Company’s employees are represented by a labor union or are represented by a collective bargaining agreement.
The Company considers its relationship with its employees to be strong. None of the Company’s employees are represented by a labor union or are represented by a collective bargaining agreement. Oversight The Board of Directors (the “Board”) has ultimate responsibility for the strategy of the Company.
The Bank is a member of the Federal Reserve System, the Federal Home Loan Bank of New York and the Federal Home Loan Bank of Boston (as a non-member bank) (collectively, referred to as “FHLB”), and its deposits are insured by the Federal Deposit Insurance Corporation (“FDIC”) up to applicable limits. 4 Table of Contents Employee Benefit Services Through BPAS and its subsidiaries, the Company operates a national practice that provides employee benefit trust, collective investment fund, retirement plan administration, fund administration, transfer agency, actuarial, VEBA/HRA and health and welfare consulting services to a diverse array of clients spanning the United States and Puerto Rico.
Employee Benefit Services Through BPAS and its subsidiaries, the Company operates a national practice that provides employee benefit trust, collective investment fund, retirement plan and health savings account administration, fund administration, transfer agency, actuarial, and health and welfare consulting services to a diverse array of clients spanning the United States and Puerto Rico.
The Bank’s business philosophy is to operate as a diversified financial services enterprise providing a broad array of banking and other financial services to retail, commercial and municipal customers.
The Company’s business philosophy is to operate as a diversified financial services enterprise providing a broad array of banking and other financial services to retail, commercial, institutional and municipal customers. The Company is a registered financial holding company which wholly-owns two significant subsidiaries: Community Bank, N.A. (the “Bank” or “CBNA”), and Benefit Plans Administrative Services, Inc. (“BPAS”).
These values are what makes the Company’s culture strong. As of December 31, 2022, the Company had 3,026 total employees, which included 2,839 full-time employees and 187 part-time and temporary employees.
As of December 31, 2023, the Company had 2,849 total employees, which included 2,687 full-time employees and 162 part-time and temporary employees.
Engagement The Company is committed to creating a top tier workplace filled with highly satisfied and engaged employees. The Company believes that open and honest communication among employees, managers and executive leadership fosters a collaborative work environment where everyone can participate, develop and thrive.
The Company believes that open and honest communication among employees, managers and executive leadership fosters an open and collaborative work environment where everyone can participate, develop, and thrive. In 2021, the Company launched the first company-wide employee engagement survey called “MyVoice”, in partnership with a global analytics and advisory firm.
Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 On July 21, 2010, the Dodd-Frank Act was signed into law, which resulted in significant changes to the banking industry. As discussed further throughout this section, certain aspects of the Dodd-Frank Act are subject to implementing final rules.
Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 On July 21, 2010, the Dodd-Frank Act was signed into law, which resulted in significant changes to the banking industry. The Dodd-Frank Act contains numerous provisions that affect all banks and bank holding companies and impacts how the Company and the Bank handle their operations.
Both the Company and the Bank are subject to extensive supervision and regulation, which focus on, among other things, the protection of depositors’ funds. The FRB also regulates the national supply of bank credit in order to influence general economic conditions.
To the extent the Bank is in need of capital, the Company could be expected to provide additional capital, including borrowings from the FRB for such purpose. Both the Company and the Bank are subject to extensive supervision and regulation, which focus on, among other things, the protection of depositors’ funds.
Of the Company’s 3,026 employees, 2,331 are in the Banking segment (2,157 full-time employees and 174 part-time and temporary employees), 407 employees are in the Employee Benefit Services segment (399 full-time employees and eight part-time and temporary employees), and 288 employees are in the All Other segment (283 full-time employees and five part-time and temporary employees).
Of the Company’s 2,849 employees, 2,061 are in the Banking segment (1,914 full-time employees and 147 part-time and temporary employees), 418 employees are in the Employee Benefit Services segment (412 full-time employees and six part-time and temporary employees), and 370 employees are in the All Other segment (361 full-time employees and nine part-time and temporary employees).
In 2021, the Company launched a Company-wide engagement process called “MyVoice” which was initiated with an engagement survey to gauge employee sentiment in areas like culture, career development, manager performance and inclusivity with 83% employee participation. The collective results from the survey highlighted that engagement, performance, and employee development are interlinked and interdependent.
Survey results were shared with business leaders to identify strengths and improvements in areas of culture, career development, manager performance, and inclusivity, with 83% of the Company’s employees participating in the initial survey. The results highlighted that engagement, performance, and employee development are interlinked and interdependent.
The weighted average total market share percentage, calculated by adding the market shares for each county, weighted by the proportion of the Company’s deposits in each county to its total deposits, is 22.74%. 6 Table of Contents Human Capital Resources The Company’s employees are asked to embody the core values of integrity, excellence, teamwork and humility.
In order to compete with large national firms, the Company stresses its consultative approach to complex engagements. 5 Table of Contents Human Capital Resources The Company’s employees are asked to embody the core values of integrity, excellence, teamwork and humility. These values are what makes the Company’s culture strong.
In 2022, the Company supported managers with tools and resources to build action plans for enhanced engagement within their teams.
In 2022, the Company launched a short pulse survey that focused on a few specific subset questions from the previous 2021 full survey in order to solicit further feedback. As next steps, the Company supported managers with tools, resources, and streamlined processes to build action plans for enhanced engagement and development.
The Bank’s most recent CRA rating was “Satisfactory”. 15 Table of Contents Information about Our Executive Officers The executive officers of the Company and the Bank who are elected by the Board of Directors are as follows: Name Age Position Mark E. Tryniski 62 Director, President and Chief Executive Officer. Mr. Tryniski assumed his current position in August 2006.
Most of the rule’s requirements will be applicable beginning January 1, 2026 while the remaining requirements, including the data reporting requirements, will be applicable on January 1, 2027. ​ 14 Table of Contents Information about Our Executive Officers The executive officers of the Company and the Bank who are elected by the Board of Directors are as follows: Name Age Position Dimitar A.
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Nottingham provides asset management services to individuals, corporations, corporate pension and profit sharing plans, and foundations. The Company maintains a website at cbna.com.
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Acquisition History (2021-2023) Financial Services Companies – 2023 During 2023, the Company, through its subsidiaries OneGroup, Wealth Partners and BPAS, completed the acquisition of certain assets of financial services companies. The acquired companies provide insurance, wealth management and benefit plan recordkeeping services and are headquartered in New York, Pennsylvania and Florida.
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Acquisition History (2020-2022) JMD Associates On November 1, 2022, the Company, through its subsidiary OneGroup, completed its acquisition of certain assets of JMD Associates, LLC (“JMD”), an insurance agency headquartered in Boca Raton, Florida.
Added
Total aggregate consideration for these acquisitions was $8.1 million, including $6.7 million in cash and $1.4 million in contingent consideration arrangements. There were no adjustments to the fair value of the contingent consideration arrangements associated with these acquisitions during 2023.
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Steuben Trust Corporation On June 12, 2020, the Company completed its merger with Steuben Trust Corporation (“Steuben”), parent company of Steuben Trust Company, a New York State chartered bank headquartered in Hornell, New York, for $98.6 million in Company stock and cash, comprised of $21.6 million in cash and the issuance of 1.36 million shares of common stock.
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Aggregate assets acquired were $5.1 million, including $4.9 million of customer list intangible assets and the Company recorded goodwill of $3.0 million. ​ 3 Table of Contents Axiom Realty Group On March 1, 2023, the Company, through its subsidiary CBNA, completed the acquisition of certain assets of Axiom Realty Group, which includes Axiom Capital Corp., Axiom Realty Management, LLC and Axiom Realty Advisors, LLC (collectively referred to as “Axiom”), a commercial real estate finance and advisory firm, for $1.8 million in cash.
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The merger extended the Company’s footprint into two new counties in Western New York State, and enhanced the Company’s presence in four Western New York State counties in which it had already operated.
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The total allowable maximum performance-based contingent consideration pursuant to the acquisition agreement was $3.4 million. As of December 31, 2023, the remaining contingent consideration is valued at $1.0 million, based on an estimated probability of achievement, and $2.4 million of contingent consideration has been paid.
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In connection with the merger, the Company added 11 full-service offices to its branch service network and acquired $607.8 million of assets, including $339.7 million of loans and $180.5 million of investment securities, as well as $516.3 million of deposits.
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The total allowable maximum performance-based contingent consideration pursuant to the acquisition agreement was $2.7 million. As of December 31, 2023, the contingent consideration is valued at $2.7 million, based on potential probability of achievement. The Company recorded a $14.0 million customer list intangible asset and $2.1 million of goodwill in conjunction with the acquisition. NuVantage Insurance Corp.
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Goodwill of $20.0 million, a $2.9 million core deposit intangible asset and a $1.2 million customer list intangible asset were recognized as a result of the merger. Services Banking The Bank is a community bank committed to the philosophy of serving the financial needs of customers in local communities.
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The Bank is a member of the Federal Reserve System, the Federal Home Loan Bank of New York and the Federal Home Loan Bank of Boston (as a non-member bank) (collectively, referred to as “FHLB”), and its deposits are insured by the Federal Deposit Insurance Corporation (“FDIC”) up to applicable limits.
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In order to compete with large national firms, the Company stresses its consultative approach to complex engagements. 5 Table of Contents The table below summarizes the Bank’s deposits and market share by the 61 counties of New York, Pennsylvania, Vermont, and Massachusetts in which it had customer facilities as of June 30, 2022.
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Accordingly, the Company’s compensation philosophy includes elements that reinforce our values, reward our colleagues and maximize long-term performance. We employ various benchmarking measures to ensure our colleagues are paid fairly based on the job that they hold and their performance in that role.
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Market share is based on deposits of all commercial banks, credit unions, savings and loan associations, and savings banks. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Number of ​ ​ ​ ​ Deposits as of 6/30/2022 (1) ​ ​ ​ ​ ​ ​ ​ Towns/ ​ Towns Where Company Has 1 st or County ​ State ​ (000's omitted) ​ Market Share (1) ​ Branches ​ ATM's ​ Cities ​ 2 nd Market Position Grand Isle VT $ 60,109 100.00 % 1 1 1 1 Lewis NY ​ 271,111 76.42 % 4 4 3 3 Allegany NY ​ 527,874 75.89 % 10 13 9 9 Franklin NY ​ 528,153 58.91 % 6 5 4 4 Hamilton NY ​ 72,712 56.06 % 2 2 2 2 Madison NY ​ 527,387 42.90 % 6 8 5 5 Cattaraugus NY ​ 783,447 39.77 % 9 11 7 6 Otsego NY ​ 473,341 33.14 % 7 8 5 4 Schuyler NY ​ 87,065 31.39 % 1 1 1 1 Chemung NY ​ 421,881 27.95 % 7 8 2 1 Seneca NY ​ 180,273 25.78 % 3 3 3 2 Saint Lawrence NY ​ 640,996 25.37 % 10 12 9 8 Yates NY ​ 152,404 24.89 % 3 2 2 2 Clinton NY ​ 566,000 24.45 % 3 6 2 2 Jefferson NY ​ 596,900 23.12 % 7 7 6 5 Wyoming PA ​ 206,180 22.73 % 3 3 3 2 Livingston ​ NY ​ ​ 281,424 ​ 22.43 % 5 ​ 8 ​ 5 ​ 4 Chautauqua NY ​ 543,374 20.76 % 11 11 10 6 Columbia NY ​ 298,543 19.32 % 4 3 4 3 Essex NY ​ 145,650 12.68 % 4 4 4 3 Oswego NY ​ 261,946 12.58 % 4 5 4 2 Steuben NY ​ 529,565 11.96 % 9 11 8 6 Wayne NY ​ 175,364 10.84 % 3 4 2 2 Addison VT ​ 92,772 10.75 % 2 2 2 1 Caledonia VT ​ 86,219 9.71 % 2 2 2 1 Bennington VT ​ 113,096 9.46 % 2 4 2 0 Orange VT ​ 41,241 9.07 % 1 1 1 1 Herkimer NY ​ 76,232 8.84 % 1 1 1 1 Ontario NY ​ 324,590 8.62 % 6 12 5 3 Tioga NY ​ 46,557 8.33 % 2 2 2 1 Delaware ​ NY ​ ​ 145,403 ​ 7.76 % 4 ​ 4 ​ 4 ​ 3 Rutland VT ​ 152,796 7.71 % 3 4 2 1 Chittenden VT ​ 737,782 7.68 % 9 10 7 3 Montgomery NY ​ 75,790 7.36 % 2 2 2 1 Franklin VT ​ 60,318 6.90 % 2 2 2 0 Luzerne PA ​ 603,275 6.65 % 9 13 8 3 Susquehanna PA ​ 87,101 6.29 % 1 1 1 1 Lackawanna ​ PA ​ ​ 530,108 ​ 6.16 % 9 ​ 8 ​ 6 ​ 3 Fulton NY ​ 64,889 5.82 % 1 1 1 0 Carbon PA ​ 60,969 5.40 % 2 2 2 0 Cayuga NY ​ 89,106 5.26 % 2 2 2 2 Windham VT ​ 67,262 4.94 % 2 3 2 1 Windsor VT ​ 90,778 4.82 % 2 2 2 0 Schoharie NY ​ 27,663 4.35 % 1 1 1 0 Washington NY ​ 38,895 4.01 % 1 1 1 1 Oneida NY ​ 346,352 3.97 % 6 8 5 4 Chenango NY ​ 33,010 3.70 % 1 1 1 1 Lamoille VT ​ 36,318 3.46 % 1 1 1 1 Bradford PA ​ 56,801 3.28 % 2 2 2 1 Tompkins ​ NY ​ ​ 123,694 ​ 2.91 % 4 ​ 3 ​ 1 ​ 0 Washington VT ​ 120,997 2.69 % 3 4 3 1 Rensselaer NY ​ 66,719 2.32 % 1 2 1 0 Onondaga NY ​ 342,119 2.06 % 4 5 4 1 Warren ​ NY ​ ​ 50,686 ​ 1.74 % 1 ​ 1 ​ 1 ​ 1 Wyoming NY ​ 26,186 1.18 % 1 1 1 0 Ulster NY ​ 60,135 1.05 % 1 1 1 1 Broome NY ​ 37,615 0.44 % 1 1 1 0 Erie ​ NY ​ ​ 229,893 ​ 0.36 % 5 ​ 5 ​ 4 ​ 2 Albany NY ​ 83,221 0.27 % 3 7 3 0 Hampden MA ​ 46,421 0.27 % 1 1 1 0 Monroe ​ NY ​ ​ 9,980 ​ 0.04 % 1 ​ 0 ​ 1 ​ 0 ​ ​ ​ ​ $ 13,614,688 4.80 % 224 263 190 123 ​ (1) Deposits and Market Share data as of June 30, 2022, the most recent information available from S&P Global Market Intelligence.

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Item 1A. Risk Factors

Risk Factors — what could go wrong, per management

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Biggest changeThe Company depends on dividends from BPAS and its banking subsidiary for cash revenues to support common dividend payments and other uses, but those dividends are subject to restrictions. The ability of the Company to satisfy its obligations and pay cash dividends to its shareholders is primarily dependent on the earnings of and dividends from BPAS and the subsidiary bank.
Biggest changeThe ability of the Company to satisfy its obligations and pay cash dividends to its shareholders is primarily dependent on the earnings of and dividends from its subsidiary bank and BPAS. However, payment of dividends by the bank subsidiary is limited by dividend restrictions and capital requirements imposed by bank regulations.
In addition, governmental proposals to permit student loan obligations to be discharged in bankruptcy proceedings could, if enacted into law, encourage certain of the Company’s customers to declare personal bankruptcy and thereby trigger defaults and charge-offs of consumer loans extended to those customers. 26 Table of Contents Pandemics, epidemics, disease outbreaks and other public health crises, such as the COVID-19 pandemic, have disrupted our business and operations, and future outbreaks or reemergence of the COVID-19 pandemic could materially adversely impact our business, financial condition, liquidity and results of operations.
In addition, governmental proposals to permit student loan obligations to be discharged in bankruptcy proceedings could, if enacted into law, encourage certain of the Company’s customers to declare personal bankruptcy and thereby trigger defaults and charge-offs of consumer loans extended to those customers. 24 Table of Contents Pandemics, epidemics, disease outbreaks and other public health crises, such as the COVID-19 pandemic, have disrupted our business and operations, and future outbreaks or reemergence of the COVID-19 pandemic could materially adversely impact our business, financial condition, liquidity and results of operations.
The market price of the Company’s common stock may fluctuate significantly in response to a number of other factors including, but not limited to: ● Changes in securities analysts’ expectations of financial performance; ● Volatility of stock market prices and volumes; ● Incorrect information or speculation; ● Changes in industry valuations; ● Variations in operating results from general expectations; ● Actions taken against the Company by various regulatory agencies; ● Changes in authoritative accounting guidance by the Financial Accounting Standards Board or other regulatory agencies; ● Changes in general domestic economic conditions such as inflation rates, tax rates, unemployment rates, oil prices, labor and healthcare cost trend rates, recessions, and changing government policies, laws and regulations; and ● Severe weather, natural disasters, acts of war or terrorism and other external events. 27 Table of Contents
The market price of the Company’s common stock may fluctuate significantly in response to a number of other factors including, but not limited to: ● Changes in securities analysts’ expectations of financial performance; ● Volatility of stock market prices and volumes; ● Incorrect information or speculation; ● Changes in industry valuations; ● Variations in operating results from general expectations; ● Actions taken against the Company by various regulatory agencies; ● Changes in authoritative accounting guidance by the Financial Accounting Standards Board or other regulatory agencies; ● Changes in general domestic economic conditions such as inflation rates, tax rates, unemployment rates, oil prices, labor and healthcare cost trend rates, recessions, and changing government policies, laws and regulations; and ● Severe weather, natural disasters, acts of war or terrorism and other external events.
The occurrence of any of these risks could result in a diminished ability to operate the Company’s business, potential liability to clients, reputational damage, and regulatory intervention, which could adversely affect our business, financial condition, and results of operations, perhaps materially. 22 Table of Contents The Company’s information systems may experience an interruption or security breach and expose the Company to additional operational, compliance, cybersecurity and legal risks.
The occurrence of any of these risks could result in a diminished ability to operate the Company’s business, potential liability to clients, reputational damage, and regulatory intervention, which could adversely affect our business, financial condition, and results of operations, perhaps materially. 20 Table of Contents The Company’s information systems may experience an interruption or security breach and expose the Company to additional operational, compliance, cybersecurity and legal risks.
See “Supervision and Regulation” for more information about the regulations to which the Company is subject. 20 Table of Contents Basel III capital rules generally require insured depository institutions and their holding companies to hold more capital, which could limit our ability to pay dividends, engage in share repurchases and pay discretionary bonuses.
See “Supervision and Regulation” for more information about the regulations to which the Company is subject. 18 Table of Contents Basel III capital rules generally require insured depository institutions and their holding companies to hold more capital, which could limit our ability to pay dividends, engage in share repurchases and pay discretionary bonuses.
Any such losses could have a material adverse effect on the Company’s financial condition and results of operations. 24 Table of Contents Conditions in the insurance market could adversely affect the Company’s earnings. Revenue from insurance fees and commissions could be negatively affected by fluctuating premiums in the insurance markets or other factors beyond the Company’s control.
Any such losses could have a material adverse effect on the Company’s financial condition and results of operations. 22 Table of Contents Conditions in the insurance market could adversely affect the Company’s earnings. Revenue from insurance fees and commissions could be negatively affected by fluctuating premiums in the insurance markets or other factors beyond the Company’s control.
Fraud or fraudulent attempts may also increase as (a) sales of services and products expand, (b) those who are committing fraud adapt their methods to circumvent existing controls, become more sophisticated and more determined, and (c) services and product offerings expand. The foregoing and other factors may cause the Company’s operational losses to increase as a result.
Fraud or fraudulent attempts may also increase as (a) volumes of services and products expand, (b) those who are committing fraud adapt their methods to circumvent existing controls, become more sophisticated and more determined, and (c) services and product offerings expand. The foregoing and other factors may cause the Company’s operational losses to increase as a result.
Failure to successfully keep pace with technological changes affecting the financial services industry could have a material adverse impact on the Company’s financial condition and results of operations. 21 Table of Contents The Company is exposed to fraud in many aspects of the services and products that it provides.
Failure to successfully keep pace with technological changes affecting the financial services industry could have a material adverse impact on the Company’s financial condition and results of operations. 19 Table of Contents The Company is exposed to fraud in many aspects of the services and products that it provides.
While the Company may contractually limit liability in connection with attacks against third party providers, the Company remains exposed to the risk of loss associated with such vendors. In addition, a number of the Company’s vendors are large national entities with dominant market presence in their respective fields.
While the Company may contractually limit liability in connection with attacks against third party providers, the Company remains exposed to the risk of loss associated with such third party service providers. In addition, a number of the Company’s third party service providers are large national entities with dominant market presence in their respective fields.
Changes to existing U.S. laws and regulatory policies and evolving priorities, including those related to financial regulation, taxation, fiscal policy, climate change, and healthcare, may adversely impact U.S. or global economic activity and the Company’s customers and its earnings and operations.
Changes to existing U.S. laws and regulatory policies and evolving priorities, including those related to financial regulation, consumer compliance, taxation, fiscal policy, climate change, and healthcare, may adversely impact U.S. or global economic activity and the Company’s customers and its earnings and operations.
Changes in regulations could subject the Company, among other things, to additional costs for compliance and limit the types of financial services and products it can offer and/or increase the ability of non-banks to offer competing financial services and products.
Changes in regulations could subject the Company, among other things, to additional costs for compliance, reduced revenues and limit the types of financial services and products it can offer and/or increase the ability of non-banks to offer competing financial services and products.
Thus, the Company’s ultimate losses may be higher than the amounts accrued for legal loss contingencies, which could adversely affect the Company’s financial condition and results of operations. 19 Table of Contents The Company operates in a highly regulated environment and may be adversely affected by changes in laws and regulations or the interpretation and examination of existing laws and regulations.
Thus, the Company’s ultimate losses may be higher than the amounts accrued for legal loss contingencies, which could adversely affect the Company’s financial condition and results of operations. The Company operates in a highly regulated environment and may be adversely affected by changes in laws and regulations or the interpretation and examination of existing laws and regulations.
Despite the Company’s security measures and business continuity plans, the Company and its vendors may be the subject of sophisticated and targeted attacks intended to obtain unauthorized access to assets or confidential information, destroy data, disable or degrade service, or sabotage systems, often through the introduction of computer viruses or malware, ransomware, phishing attacks, cyber-attacks, or breaches due to errors or malfeasance by employees, contractors and others who have access to or obtain unauthorized access to the Company’s systems and networks.
Despite the Company’s security measures and business continuity plans, the Company and its third party service providers may be the subject of sophisticated and targeted attacks intended to obtain unauthorized access to assets or confidential information, destroy data, disable or degrade service, or sabotage systems, often through the introduction of computer viruses or malware, ransomware, phishing attacks, cyber-attacks, or breaches due to errors or malfeasance by employees, contractors and others who have access to or obtain unauthorized access to the Company’s systems and networks.
Many of the Company’s competitors have substantially greater resources to invest in technological improvements. The Company may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to its customers and the costs of this technology may negatively impact the Company’s results of operations.
Many of the Company’s competitors have substantially greater resources to invest in technological improvements, including artificial intelligence. The Company may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to its customers and the costs of this technology may negatively impact the Company’s results of operations.
This regulatory environment is increasingly challenging and may present material obligations and risks to the Company’s business, including significantly expanded compliance burdens, costs and enforcement risks. The Company relies on third party vendors, which could expose the Company to additional cybersecurity risks.
This regulatory environment is increasingly challenging and may present material obligations and risks to the Company’s business, including significantly expanded compliance burdens, costs and enforcement risks. The Company relies on third party service providers, which could expose the Company to additional cybersecurity risks.
Third party vendors provide key components of the Company’s business infrastructure, including certain data processing, cloud computing, and information services. On behalf of the Company, third parties may transmit confidential, propriety information.
Third party service providers provide key components of the Company’s business infrastructure, including certain data processing, cloud computing, and information services. On behalf of the Company, third parties may transmit confidential, propriety information.
The Company’s consumer businesses are particularly affected by U.S. economic conditions, including changes in personal and household incomes, unemployment or underemployment, prolonged periods of exceptionally low interest rates, increased housing and automobile prices, the level of inflation and its effect on prices for goods and services, consumer and small business confidence levels, and changes in consumer spending or in the level of consumer debt.
The Company’s consumer businesses are particularly affected by U.S. economic conditions, including changes in personal and household incomes, unemployment or underemployment, the level of or change in interest rates, increased housing and automobile prices, the level of inflation and its effect on prices for goods and services, consumer and small business confidence levels, and changes in consumer spending or in the level of consumer debt.
In addition, unemployment or underemployment, sustained low economic growth, low or negative interest rates, inflationary pressures or recessionary conditions could reduce deposit balances and diminish customer demand for the products and services offered by the Company’s businesses.
In addition, unemployment or underemployment, sustained low economic growth, the level of or change in interest rates, inflationary pressures or recessionary conditions could reduce deposit balances and diminish customer demand for the products and services offered by the Company’s businesses.
The Company is further exposed to the risk that external vendors, including those hosting “cloud” computing service, may be unable to fulfill their contractual obligations (or will be subject to the same risk of fraud or operational errors by their respective employees) and to the risk that business continuity and data security systems prove to be inadequate.
The Company is further exposed to the risk that external third party service providers, including those hosting “cloud” computing service, may be unable to fulfill their contractual obligations (or will be subject to the same risk of fraud or operational errors by their respective employees or other third parties) and to the risk that business continuity and data security systems prove to be inadequate.
The economic developments in connection with the ongoing pandemic, including supply chain disruptions, increased inflation, changes to the Company’s customers’ industries, and the emergence of new COVID-19 variants in the U.S. and abroad have adversely impacted and may continue to adversely impact financial markets and macroeconomic conditions and could result in additional market volatility and disruptions globally.
The economic developments in connection with the pandemic, including supply chain disruptions, increased inflation, changes to the Company’s customers’ industries, and the potential emergence of new pandemics in the U.S. and abroad have adversely impacted and may continue to adversely impact financial markets and macroeconomic conditions and could result in additional market volatility and disruptions globally.
Failures of certain vendors to provide contracted services could adversely affect the Company’s ability to deliver products and services to customers and cause the Company to incur significant expense. 23 Table of Contents The Company’s ability to attract and retain qualified employees is critical to the success of its business, and failure to do so may have a materially adverse effect on the Company’s performance.
Failures of certain third party service providers to provide contracted services could adversely affect the Company’s ability to deliver products and services to customers and cause the Company to incur significant expense. 21 Table of Contents The Company’s ability to attract and retain qualified employees is critical to the success of its business, and failure to do so may have a materially adverse effect on the Company’s performance.
Furthermore, if personal, confidential or proprietary information of customers or clients in the Company’s or vendors’ possession were to be mishandled or misused, the Company could suffer significant regulatory consequences, reputational damage and financial loss.
Furthermore, if personal, confidential or proprietary information of customers or clients in the Company’s or third party service providers’ possession were to be mishandled or misused, the Company could suffer significant regulatory consequences, reputational damage and financial loss.
At December 31, 2022, 14% of the loan portfolio was acquired and was not underwritten by the Company at origination, and therefore is not necessarily reflective of the Company’s historical credit risk experience.
At December 31, 2023, 11% of the loan portfolio was acquired and was not underwritten by the Company at origination, and therefore is not necessarily reflective of the Company’s historical credit risk experience.
It is possible that over time the allowance for credit losses will be inadequate to cover credit losses in the portfolio because of unanticipated adverse changes in the economy, market conditions or events adversely affecting specific customers, industries or markets.
It is possible that over time the allowance for credit losses will be inadequate to cover credit losses in the portfolio because of unanticipated adverse changes in the economy, market conditions or events adversely affecting specific customers, industries or markets. Mortgage banking income may experience significant volatility.
Additionally, U.S. energy and commodity markets may be adversely affected by the current or anticipated impact of climate change, extreme weather events or natural disasters, the emergence or continuation of widespread health emergencies or pandemics, cyberattacks or campaigns, military conflict, including the war between Russia and Ukraine, terrorism or other geopolitical events.
Additionally, U.S. energy and commodity markets may be adversely affected by the current or anticipated impact of climate change, extreme weather events or natural disasters, the emergence or continuation of widespread health emergencies or pandemics, cyber attacks or campaigns, military conflict, terrorism or other geopolitical events.
The Risk Committee of the Board of Directors oversees the Company’s efforts to manage risks through actions such as reviewing the Bank’s credit risk, liquidity and interest rate risk, monitoring the quality and risk profile of the Bank’s loan portfolio and credit administration, evaluating the Company’s securities portfolio to ensure that the Company’s objectives related to diversification, asset quality, liquidity, profitability and pledging are met, overseeing the Company’s enterprise risk management functions and overseeing the Company’s information security and cybersecurity functions.
The Risk Committee of the Board of Directors oversees the Company’s efforts to manage risks through actions such as reviewing the Bank’s credit risk, liquidity and interest rate risk, monitoring the quality and risk profile of the Bank’s loan portfolio and credit administration, evaluating the Company’s securities portfolio to ensure that the Company’s objectives related to diversification, asset quality, liquidity, profitability and pledging are met, overseeing the Company’s enterprise risk management functions and overseeing the Company’s information security and cybersecurity functions. 15 Table of Contents Risks Related to the Company’s Business Interest Rate Risk Changes in interest rates affect our profitability, assets and liabilities.
These risks include among other things: limitations on potential acquisition targets based upon regulatory restrictions, obtaining timely regulatory approval, the difficulty of integrating operations and personnel, the potential disruption of the Company’s ongoing business, the inability of the Company’s management to maximize its financial and strategic position, the inability to maintain uniform standards, controls, procedures and policies, the potential that errors, omissions or circumstances existing prior to or at the time of the closing result in losses after the close, and the impairment of relationships with employees and customers as a result of changes in ownership and management.
These risks include among other things: limitations on potential acquisition targets based upon regulatory restrictions, obtaining timely regulatory approval, the purchase or lease of real estate that promotes the Bank’s de novo branch strategy, attracting and hiring appropriate talent, the difficulty of integrating operations and personnel, the difficulty associated with attracting new clients, the potential disruption of the Company’s ongoing business, the inability of the Company’s management to maximize its financial and strategic position, the inability to maintain uniform standards, controls, procedures and policies, the potential that errors, omissions or circumstances existing prior to or at the time of the closing result in losses after the close, and the impairment of relationships with employees and customers as a result of changes in ownership and management.
In addition, sudden illiquidity in markets or declines in prices of certain loans and securities may make it more difficult to value certain balance sheet items, which may lead to the possibility that such valuations will be subject to further change or adjustment.
In addition, sudden illiquidity in markets or declines in prices of certain loans and securities may make it more difficult to value certain balance sheet items, which may lead to the possibility that such valuations will be subject to further change or adjustment. If assumptions or estimates underlying the Company’s financial statements are incorrect, it may experience material losses.
Under this standard, the Company’s required allowance for credit losses may fluctuate more significantly from period to period due to changes in economic conditions, changes in the composition of the Company’s loan portfolios, changes in historical loss rates and changes in other credit factors, including the level of delinquent loans. Mortgage banking income may experience significant volatility.
The Company’s allowance for credit losses may fluctuate significantly from period to period due to changes in economic conditions, changes in the composition of the Company’s loan portfolios, changes in historical loss rates and changes in other credit factors, including the level of delinquent loans.
The Company performed extensive credit due diligence prior to each acquisition and marked the loans to fair value upon acquisition, with such fair valuation considering expected credit losses that existed at the time of acquisition. However, there is a risk that credit losses could be larger than currently anticipated, thus adversely affecting earnings.
The Company performed extensive credit due diligence prior to each acquisition and marked the loans to fair value upon acquisition, with such fair valuation considering expected credit losses that existed at the time of acquisition.
These developments could result in the Company’s competitors gaining greater capital and other resources, such as a broader range of products and services and geographic diversity. The Company may experience pricing pressures as a result of these factors and as some of its competitors seek to increase market share by reducing prices or paying higher rates of interest on deposits.
The Company may experience pricing pressures and experience deposit outflows as a result of these factors and as some of its competitors seek to increase market share by reducing prices or paying higher rates of interest on deposits.
Risks Related to the Company’s Business Interest Rate Risk Changes in interest rates affect our profitability, assets and liabilities. The Company’s income and cash flow depends to a great extent on the difference between the interest earned on loans and investment securities, and the interest paid on deposits and borrowings.
The Company’s income and cash flow depends to a great extent on the difference between the interest earned on loans and investment securities, and the interest paid on deposits and borrowings.
The COVID-19 pandemic adversely affected businesses, economies and financial markets worldwide, placed constraints on the operations of businesses, decreased consumer mobility and activity, and caused significant economic volatility in the United States and international capital markets.
The COVID-19 pandemic adversely affected businesses, economies and financial markets worldwide, placed constraints on the operations of businesses, decreased consumer mobility and activity, and caused significant economic volatility in the United States and international capital markets. Any new pandemic or other public health crisis could have a material impact on our business, financial condition and results of operations going forward.
In the event it became unlikely that the Bank would be able to maintain a positive tangible equity balance, it would either seek an approval from its primary federal regulator to maintain access to its FHLB borrowing facilities or transfer its eligible collateral to the FRB to avoid disruption in its wholesale borrowing capacity.
In the event it became unlikely that the Bank would be able to maintain a positive tangible equity balance, it would either seek an approval from its primary federal regulator to maintain access to its FHLB borrowing facilities or transfer its eligible collateral to the FRB to avoid disruption in its wholesale borrowing capacity. 16 Table of Contents The Company depends on dividends from its banking subsidiary and BPAS for cash revenues to support common dividend payments and other uses, but those dividends are subject to restrictions.
If assumptions or estimates underlying the Company’s financial statements are incorrect, it may experience material losses. 25 Table of Contents The Company’s business and results of operations may be adversely affected by the U.S. and global financial markets, fiscal, monetary, and regulatory policies, and economic conditions generally.
Management’s Discussion and Analysis of Financial Condition and Results of Operations, under Critical Accounting Policies and Estimates. ​ 23 Table of Contents The Company’s business and results of operations may be adversely affected by the U.S. and global financial markets, fiscal, monetary, and regulatory policies, and economic conditions generally.
Although the Company establishes accruals for legal proceedings when information related to the loss contingencies represented by those matters indicates both that a loss is probable and that the amount of loss can be reasonably estimated, the Company does not have accruals for all legal or regulatory proceedings where it faces a risk of loss.
The results of such proceedings could lead to delays in or prohibition to acquire other companies, significant penalties, including monetary penalties, damages, adverse judgments, settlements, fines, injunctions, restrictions on the way in which the Company conducts its business, or reputational harm. 17 Table of Contents Although the Company establishes accruals for legal proceedings when information related to the loss contingencies represented by those matters indicates both that a loss is probable and that the amount of loss can be reasonably estimated, the Company does not have accruals for all legal or regulatory proceedings where it faces a risk of loss.
In response to these threats there has been heightened legislative and regulatory focus on data privacy and cybersecurity in the U.S. and internationally and as a result, the Company must comply with an evolving set of legal requirements in this area, including substantive cybersecurity standards as well as requirements for notifying regulators and affected individuals in the event of a data security incident.
As a result, the Company must comply with an evolving set of legal requirements in this area, including substantive cybersecurity standards as well as requirements for notifying regulators and affected individuals in the event of a data security incident, in particular the new SEC cybersecurity disclosure requirements that may require the Company to expend additional costs in the event of a material cybersecurity breach.
The Company is exposed to many types of operational risks, including reputational risk, legal and compliance risk, the risk of fraud or theft by employees or outsiders, unauthorized transactions by employees, or operational errors, including clerical or record keeping errors or those resulting from faulty or disabled computer or telecommunications systems or disclosure of confidential proprietary information of its customers.
The Company is exposed to many types of operational risks, including reputational risk, legal and compliance risk, the risk of fraud or theft by employees or outsiders, unauthorized transactions by employees, operational errors, or a digital or cybersecurity event or breach.
However, payment of dividends by the bank subsidiary is limited by dividend restrictions and capital requirements imposed by bank regulations. ​ 18 Table of Contents Credit and Lending Risk The allowance for credit losses may be insufficient. The Company’s business depends on the creditworthiness of its customers.
Credit and Lending Risk The allowance for credit losses may be insufficient. The Company’s business depends on the creditworthiness of its customers.
Decreases in mortgage loan sales would have the effect of decreasing fee income opportunities. Legal, Regulatory, and Compliance Risk The Company is or may become involved in lawsuits, legal proceedings, information-gathering requests, investigations, and proceedings by governmental agencies or other parties that may lead to adverse consequences.
This could lead to a material adverse effect on the Company’s financial condition and results of operations through resulting increases in the Company’s allowance for credit losses, provision for credit losses and net charge - offs. ​ Legal, Regulatory, and Compliance Risk The Company is or may become involved in lawsuits, legal proceedings, information-gathering requests, investigations, and proceedings by governmental agencies or other parties that may lead to adverse consequences.
Pursuant to accounting principles generally accepted in the United States, the Company is required to use certain assumptions and estimates in preparing its financial statements, including in determining credit loss reserves, mortgage repurchase liability and reserves related to litigation, among other items.
The Company’s financial statements are based, in part, on assumptions and estimates, which, if incorrect or conditions change, could cause unexpected losses in the future. ​ Pursuant to accounting principles generally accepted in the United States, the Company is required to use certain assumptions and estimates in preparing its financial statements, including the allowance for credit losses, pension, post-retirement and other employee benefit plans, goodwill and other intangible assets, reserves related to litigation and other items.
Recently completed and future acquisitions will be accompanied by the risks commonly encountered in acquisitions.
The business strategy of the Company includes growth through acquisition and the opening of de novo branches to expand its business footprint. Recently completed and future acquisitions and de novo branches will be accompanied by the risks commonly encountered in acquisitions and expansion into near geographic areas.
General Risks Trading activity in the Company’s common stock could result in material price fluctuations.
However, there is a risk that credit losses could be larger than currently anticipated, thus adversely affecting earnings. 25 Table of Contents General Risks Trading activity in the Company’s common stock could result in material price fluctuations.
Removed
Reforms to and uncertainty regarding the London Interbank Offered Rate (“LIBOR”) may adversely affect LIBOR-based financial arrangements of the Company. The Company has certain floating-rate commercial loans that determine their applicable interest rate or payment amount by reference to LIBOR. The U.K.
Added
Decreases in mortgage loan sales would have the effect of decreasing fee income opportunities.
Removed
Financial Conduct Authority, which regulates LIBOR, has announced that it will no longer persuade or compel banks to submit rates for the calculation of LIBOR after 2021. In November 2020, it was announced that the rate would continue to be published through June 2023.
Added
Conditions in the commercial real estate market could adversely affect the Company’s business. ​ The deterioration of the commercial real estate market across the nation may negatively affect the economies where the Company operates and may result in customers engaged in the commercial real estate having greater difficulties fulfilling their financial responsibilities to the Company.
Removed
However, the FRB has urged banks to make the transition as soon as practicable and that no new contracts should include LIBOR after the original end date of December 31, 2021. In March 2022, the Adjustable Interest Rate (LIBOR) Act (the “LIBOR Act”) was enacted.
Added
The macroeconomic environment driving these conditions include elevated interest rates and increases in vacancy rates, particularly for office real estate.
Removed
The LIBOR Act provides a statutory framework to replace U.S. dollar LIBOR with a benchmark rate based on the Secured Overnight Financing Rate (“SOFR”) for contracts governed by U.S. law that have no fallbacks or fallbacks that would require the use of a poll or LIBOR-based rate.
Added
Department of Labor, state attorneys general, state insurance regulators and law enforcement authorities.
Removed
Under the LIBOR Act, the FRB must adopt rules to identify the SOFR-based replacement rate and conforming changes for legacy LIBOR-linked contracts. The FRB issued proposed rules in July 2022, which have not yet been finalized.
Added
In response to these threats there has been heightened legislative and regulatory focus on data privacy and cybersecurity in the U.S. and internationally.
Removed
Despite the proximity of the June 2023 cessation date, there remain, however, a number of unknown factors regarding the transition from the LIBORs and/or interest rate benchmark reforms. 17 Table of Contents Uncertainty as to the nature of alternative reference rates, and as to potential changes or other reforms to LIBOR, may adversely affect LIBOR rates and the value of LIBOR-based financial arrangements of the Company.
Added
These developments could result in the Company’s competitors gaining greater capital and other resources, such as a broader range of products and services and geographic diversity.
Removed
While not expected to be material to the Company due to its insignificant exposure to LIBOR-based loans and financial instruments, the implementation of an alternative index or indices for the Company’s financial arrangements may result in less predictable outcomes, including reduced interest income if the alternative index or indices respond differently to market and other factors, the Company incurring expenses in effecting the transition, may result in reduced loan balances if borrowers do not accept the substitute index or indices and may result in disputes or litigation with customers over the appropriateness or comparability of the alternative index to LIBOR, which could have an adverse effect on the Company’s results of operations.
Added
Further detail on the nature and sensitivity of these management assumptions is included in Item 7.
Removed
On January 1, 2020, the Company adopted ASU No. 2016-13, Financial Instruments – Credit Losses (Topic 326) , also referred to as CECL.
Added
Recent negative developments affecting the banking industry have eroded customer confidence in the banking system and may have adverse impacts on the Company’s business. ​ The recent high-profile collapse of certain U.S. banks has generated significant market volatility among publicly traded bank holding companies and, in particular, community and regional banks.
Removed
Department of Labor, state attorneys general, state insurance regulators and law enforcement authorities. The results of such proceedings could lead to delays in or prohibition to acquire other companies, significant penalties, including monetary penalties, damages, adverse judgments, settlements, fines, injunctions, restrictions on the way in which the Company conducts its business, or reputational harm.
Added
These market developments have negatively impacted customer confidence in the safety and soundness of community and regional banks. As a result, customers may choose to move or maintain deposits with larger financial institutions or outside of the banking industry, which could materially adversely impact the Company’s liquidity, loan funding capacity, net interest margin, capital and results of operations.
Removed
The Company’s financial statements are based, in part, on assumptions and estimates, which, if incorrect or conditions change, could cause unexpected losses in the future.
Added
While the federal regulators have made statements ensuring that depositors of these recently failed banks would have access to their deposits, including uninsured deposit accounts, there is no guarantee that such actions will be successful in restoring customer confidence in community and regional banks and the banking system more broadly or that any future bank failures will receive the same treatment. ​ Adverse regulatory findings or new regulatory requirements arising from the recent bank failures could increase the Company’s expenses, reduce the Company’s revenues and affect the Company’s operations. ​ The Company anticipates increased regulatory scrutiny, within the course of routine examinations and new regulations designed to address the recent negative developments in the banking industry, all of which may increase the Company’s costs of doing business and reduce its profitability. ​ Risk Related to Acquisition and De Novo Expansion Activity Acquisition and de novo expansion activity could adversely affect the Company’s financial condition and result of operations.
Removed
Any new pandemic or other public health crisis, or the reemergence of the COVID-19 pandemic, could have a material impact on our business, financial condition and results of operations going forward. Risk Related to Acquisition Activity Acquisition activity could adversely affect the Company’s financial condition and result of operations. The business strategy of the Company includes growth through acquisition.

Item 2. Properties

Properties — owned and leased real estate

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Biggest changeWith respect to the Banking segment, the Company operates 203 full-service branches, 13 drive-thru only facilities and 16 facilities for back office banking operations. With respect to the Employee Benefit Services segment, the Company operates 14 customer service facilities and one facility for back office operations, all of which are leased.
Biggest changeThe Company has 260 properties, of which 159 are owned and 101 are under lease arrangements. With respect to the Banking segment, the Company operates 193 full-service branches, 12 drive-thru only facilities and 20 facilities for back office banking operations.
Real property and related banking facilities owned by the Company at December 31, 2022 had a net book value of $110.1 million, of which $5.4 million was held for sale, and none of the properties were subject to any material encumbrances.
Real property and related banking facilities owned by the Company at December 31, 2023 had a net book value of $104.1 million, of which $2.7 million was held for sale, and none of the properties were subject to any material encumbrances.
For the year ended December 31, 2022, the Company paid $8.6 million of rental fees for facilities leased for its operations. The Company believes that its facilities are suitable and adequate for the Company’s current operations.
For the year ended December 31, 2023, the Company paid $9.5 million of rental fees for facilities leased for its operations. The Company believes that its facilities are suitable and adequate for the Company’s current operations. ​
With respect to the All Other segment, the Company operates 19 customer service facilities, 18 of which are leased. Some properties contain tenant leases or subleases.
With respect to the Employee Benefit Services segment, the Company operates 13 customer service facilities and one facility for back office operations, all of which are leased. With respect to the All Other segment, the Company operates 21 customer service facilities, 20 of which are leased. Some properties contain tenant leases or subleases.
Item 2. Properties The Company’s primary headquarters are located at 5790 Widewaters Parkway, Dewitt, New York, which is leased. In addition, the Company has 266 properties, of which 169 are owned and 97 are under lease arrangements.
Item 2. Properties The Company’s primary headquarters are located at 5790 Widewaters Parkway, Dewitt, New York, which is leased. During 2023, the Company entered into a lease arrangement for a new primary headquarters located at 333 Butternut Drive, Dewitt, New York, which is expected to begin utilization in 2025.

Item 3. Legal Proceedings

Legal Proceedings — active lawsuits and investigations

1 edited+0 added−4 removed1 unchanged
Biggest changeInformation on current legal proceedings and other matters is set forth in Note N to the consolidated financial statements included under Part II, Item 8.
Biggest changeInformation on current legal proceedings and other matters is set forth in Note M to the consolidated financial statements included under Part II, Item 8. ​
Removed
As of December 31, 2022, management, after consultation with legal counsel, does not anticipate that the aggregate ultimate liability arising out of such pending or threatened matters against the Company or its subsidiaries will be material to the Company’s consolidated financial position. On at least a quarterly basis, the Company assesses its liabilities and contingencies in connection with such matters.
Removed
For those matters where it is probable that the Company will incur losses and the amounts of the losses can be reasonably estimated, the Company records an expense and corresponding liability in its consolidated financial statements. To the extent such matters could result in exposure in excess of that liability, the amount of such excess is not currently estimable.
Removed
The range of reasonably possible losses for matters where an exposure is not currently estimable or considered probable, beyond the existing recorded liabilities, is believed to be between $0 and $1 million in the aggregate. This estimated range is based on information currently available to the Company and involves elements of judgment and significant uncertainties.
Removed
Although the Company does not believe that the outcome of pending or threatened litigation or other matters will be material to the Company’s consolidated financial position, it cannot rule out the possibility that such outcomes will be material to the consolidated results of operations for a particular reporting period in the future. ​

Item 5. Market for Registrant's Common Equity

Market for Common Equity — stock, dividends, buybacks

7 edited+1 added−1 removed3 unchanged
Biggest changeTotal return values were calculated as of December 31 of each indicated year assuming a $100 investment on December 31, 2017 and reinvestment of dividends. ​ ​ 29 Table of Contents Equity Compensation Plan Information The following table provides information as of December 31, 2022 with respect to shares of common stock that may be issued under the Company’s existing equity compensation plans. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Number of Securities ​ ​ Number of ​ ​ ​ ​ Remaining Available ​ ​ Securities to be ​ ​ ​ ​ For Future Issuance ​ ​ Issued upon ​ Weighted-average ​ Under Equity ​ ​ Exercise of ​ Exercise Price ​ Compensation Plans ​ ​ Outstanding ​ of Outstanding ​ (excluding securities ​ ​ Options, Warrants ​ Options, Warrants ​ reflected in the first Plan Category ​ and Rights (1) ​ and Rights ​ column) Equity compensation plans approved by security holders: ​ 2004 Long-term Incentive Plan 171,275 ​ $ 31.92 0 2014 Long-term Incentive Plan 1,479,266 ​ 49.96 0 2022 Long-term Incentive Plan ​ 0 ​ ​ 0 ​ 950,497 Equity compensation plans not approved by security holders 0 ​ 0 0 Total 1,650,541 ​ $ 48.09 950,497 ​ (1) The number of securities includes 165,519 shares of unvested restricted stock.
Biggest changeTotal return values were calculated as of December 31 of each indicated year assuming a $100 investment on December 31, 2018 and reinvestment of dividends. ​ 30 Table of Contents Equity Compensation Plan Information The following table provides information as of December 31, 2023 with respect to shares of common stock that may be issued under the Company’s existing equity compensation plans. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Number of Securities ​ ​ Number of ​ ​ ​ ​ Remaining Available ​ ​ Securities to be ​ ​ ​ ​ For Future Issuance ​ ​ Issued upon ​ Weighted-average ​ Under Equity ​ ​ Exercise of ​ Exercise Price ​ Compensation Plans ​ ​ Outstanding ​ of Outstanding ​ (excluding securities ​ ​ Options, Warrants ​ Options, Warrants ​ reflected in the first Plan Category ​ and Rights (1) ​ and Rights (2) ​ column) Equity compensation plans approved by security holders: ​ 2004 Long-term Incentive Plan 114,389 ​ $ 32.62 0 2014 Long-term Incentive Plan 1,390,002 ​ 51.77 0 2022 Long-term Incentive Plan ​ 368,164 ​ ​ 36.41 ​ 580,938 Equity compensation plans not approved by security holders 0 ​ 0 0 Total 1,872,555 ​ $ 47.58 580,938 ​ (1) The number of securities includes 230,701 shares of unvested restricted stock, including performance award restricted stock, comprised of 110,533 shares associated with the 2014 Long-term Incentive Plan and 120,168 shares associated with the 2022 Long-term Incentive Plan.
Stock Repurchase Program At its December 2022 meeting, the Board approved a new stock repurchase program authorizing the repurchase, at the discretion of senior management, of up to 2,697,000 shares of the Company’s common stock, in accordance with securities and banking laws and regulations, during the twelve-month period starting January 1, 2023.
At its December 2022 meeting, the Board approved a stock repurchase program authorizing the repurchase, at the discretion of senior management, of up to 2,697,000 shares of the Company’s common stock, in accordance with securities and banking laws and regulations, during the twelve-month period starting January 1, 2023.
However, because the substantial majority of the funds available for the payment of dividends by the Company are derived from the subsidiary Bank, future dividends will depend largely upon the earnings of the Bank, its financial condition, its need for funds and applicable governmental policies and regulations. 28 Table of Contents The following graph compares cumulative total shareholders returns on the Company’s common stock over the last five fiscal years to the S&P 600 Commercial Banks Index, the NASDAQ Bank Index, the S&P 500 Index, and the KBW Regional Banking Index.
However, because the substantial majority of the funds available for the payment of dividends by the Company are derived from the subsidiary Bank, future dividends will depend largely upon the earnings of the Bank, its financial condition, its need for funds and applicable governmental policies and regulations. 29 Table of Contents The following graph compares cumulative total shareholders returns on the Company’s common stock over the last five fiscal years to the S&P 600 Commercial Banks Index, the NASDAQ Bank Index, the S&P 500 Index, and the KBW Regional Banking Index.
At its December 2021 meeting, the Board approved a stock repurchase program authorizing the repurchase, at the discretion of senior management, of up to 2,697,000 shares of the Company’s common stock, in accordance with securities and banking laws and regulations, during the twelve-month period starting January 1, 2022.
Stock Repurchase Program At its December 2023 meeting, the Board approved a new stock repurchase program authorizing the repurchase, at the discretion of senior management, of up to 2,697,000 shares of the Company’s common stock, in accordance with securities and banking laws and regulations, during the twelve-month period starting January 1, 2024.
The Board of Directors of the Company presently intends to continue the payment of regular quarterly cash dividends on the common stock.
The Board presently intends to continue the payment of regular quarterly cash dividends on the common stock.
There were 53,773,556 shares of common stock outstanding on January 31, 2023, held by approximately 3,666 registered shareholders of record. The Company has historically paid regular quarterly cash dividends on its common stock, and declared a cash dividend of $0.44 per share for the first quarter of 2023.
There were 53,328,534 shares of common stock outstanding on January 31, 2024, held by approximately 3,528 registered shareholders of record. The Company has historically paid regular quarterly cash dividends on its common stock, and declared a cash dividend of $0.45 per share for the first quarter of 2024.
The following table presents stock purchases made during the fourth quarter of 2022: ​ Issuer Purchases of Equity Securities ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Total ​ ​ ​ ​ Total Number of Shares ​ ​ ​ ​ Number of ​ Average ​ Purchased as Part of ​ Maximum Number of Shares ​ ​ Shares ​ Price Paid ​ Publicly Announced ​ That May Yet be Purchased Period ​ Purchased ​ Per Share ​ Plans or Programs ​ Under the Plans or Programs October 1-31, 2022 (1) 960 ​ $ 61.64 0 2,447,000 November 1-30, 2022 0 ​ 0.00 0 2,447,000 December 1-31, 2022 0 ​ 0.00 0 2,447,000 Total (1) 960 ​ $ 61.64 ​ (1) Included in the common shares repurchased were 960 shares acquired by the Company in connection with the administration of a deferred compensation plan.
There were 607,161 shares of treasury stock purchases made under this authorization in 2023. 31 Table of Contents The following table presents stock purchases made during the fourth quarter of 2023: ​ Issuer Purchases of Equity Securities ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Total ​ ​ ​ ​ Total Number of Shares ​ ​ ​ ​ Number of ​ Average ​ Purchased as Part of ​ Maximum Number of Shares ​ ​ Shares ​ Price Paid ​ Publicly Announced ​ That May Yet be Purchased Period ​ Purchased ​ Per Share ​ Plans or Programs ​ Under the Plans or Programs October 1-31, 2023 (1) 61,249 ​ $ 39.63 60,000 2,137,000 November 1-30, 2023 40,000 ​ 41.03 40,000 2,097,000 December 1-31, 2023 7,161 ​ 45.34 7,161 2,089,839 Total (1) 108,410 ​ $ 40.52 107,161 (1) Included in the common shares repurchased were 1,249 shares acquired by the Company in connection with the administration of a deferred compensation plan.
Removed
There were 250,000 shares of treasury stock purchases made under this authorization in 2022.
Added
(2) Excluding the impact of unvested restricted stock, including performance award restricted stock, the total weighted-average exercise price is $54.27, the weighted-average exercise price associated with the 2014 Long-term Incentive Plan is $56.24 and the weighted-average exercise price associated with the 2022 Long-term Incentive Plan is $54.06.

Item 7. Management's Discussion & Analysis

Management's Discussion & Analysis (MD&A) — revenue / margin commentary

247 edited+138 added−104 removed61 unchanged
Biggest changeIf the Company does update or correct one or more forward-looking statements, investors and others should not conclude that the Company will make additional updates or corrections with respect thereto or with respect to other forward-looking statements. ​ 64 Table of Contents Reconciliation of GAAP to Non-GAAP Measures Table 17: GAAP to Non-GAAP Reconciliations ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000’s omitted) 2022 2021 2020 Income statement data ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Pre-tax, pre-provision net revenue ​ ​ ​ Net income (GAAP) ​ $ 188,081 ​ $ 189,694 ​ $ 164,676 ​ Income taxes ​ 52,233 ​ 51,654 ​ 41,400 ​ Income before income taxes ​ 240,314 ​ 241,348 ​ 206,076 ​ Provision for credit losses ​ 14,773 ​ (8,839) ​ 14,212 ​ Pre-tax, pre-provision net revenue (non-GAAP) ​ 255,087 ​ 232,509 ​ 220,288 ​ Acquisition expenses ​ 5,021 ​ 701 ​ 4,933 ​ Acquisition-related contingent consideration adjustment ​ ​ (300) ​ ​ 200 ​ ​ 0 ​ Unrealized loss (gain) on equity securities ​ 44 ​ (17) ​ 6 ​ Litigation accrual ​ 0 ​ (100) ​ 2,950 ​ Gain on debt extinguishment ​ 0 ​ 0 ​ (421) ​ Adjusted pre-tax, pre-provision net revenue (non-GAAP) ​ $ 259,852 ​ $ 233,293 ​ $ 227,756 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Pre-tax, pre-provision net revenue per share ​ ​ ​ ​ Diluted earnings per share (GAAP) ​ $ 3.46 ​ $ 3.48 ​ $ 3.08 ​ Income taxes ​ 0.96 ​ 0.95 ​ 0.77 ​ Income before income taxes ​ 4.42 ​ 4.43 ​ 3.85 ​ Provision for credit losses ​ 0.27 ​ (0.16) ​ 0.27 ​ Pre-tax, pre-provision net revenue per share (non-GAAP) ​ 4.69 ​ 4.27 ​ 4.12 ​ Acquisition expenses ​ 0.09 ​ 0.01 ​ 0.09 ​ Acquisition-related contingent consideration adjustment ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Unrealized loss (gain) on equity securities ​ 0.00 ​ 0.00 ​ 0.00 ​ Litigation accrual ​ 0.00 ​ 0.00 ​ 0.06 ​ Gain on debt extinguishment ​ 0.00 ​ 0.00 ​ (0.01) ​ Adjusted pre-tax, pre-provision net revenue per share (non-GAAP) ​ $ 4.78 ​ $ 4.28 ​ $ 4.26 ​ ​ 65 Table of Contents ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000's omitted) 2022 2021 2020 Net income ​ ​ ​ Net income (GAAP) ​ $ 188,081 ​ $ 189,694 ​ $ 164,676 ​ Acquisition expenses ​ 5,021 ​ 701 ​ 4,933 ​ Tax effect of acquisition expenses ​ ​ (1,091) ​ ​ (150) ​ ​ (991) ​ Subtotal (non-GAAP) ​ ​ 192,011 ​ ​ 190,245 ​ ​ 168,618 ​ Acquisition-related contingent consideration adjustment ​ ​ (300) ​ ​ 200 ​ ​ 0 ​ Tax effect of acquisition-related contingent consideration adjustment ​ 65 ​ (43) ​ 0 ​ Subtotal (non-GAAP) ​ 191,776 ​ 190,402 ​ 168,618 ​ Acquisition-related provision for credit losses ​ ​ 3,927 ​ ​ 0 ​ ​ 3,061 ​ Tax effect of acquisition-related provision for credit losses ​ ​ (853) ​ ​ 0 ​ ​ (615) ​ Subtotal (non-GAAP) ​ 194,850 ​ 190,402 ​ 171,064 ​ Unrealized loss (gain) on equity securities ​ 44 ​ (17) ​ 6 ​ Tax effect of unrealized loss (gain) on equity securities ​ (10) ​ 4 ​ (1) ​ Subtotal (non-GAAP) ​ ​ 194,884 ​ ​ 190,389 ​ ​ 171,069 ​ Litigation accrual ​ ​ 0 ​ ​ (100) ​ ​ 2,950 ​ Tax effect of litigation accrual ​ ​ 0 ​ ​ 21 ​ ​ (593) ​ Subtotal (non-GAAP) ​ 194,884 ​ 190,310 ​ 173,426 ​ Gain on debt extinguishment ​ 0 ​ 0 ​ (421) ​ Tax effect of gain on debt extinguishment ​ 0 ​ 0 ​ 85 ​ Operating net income (non-GAAP) ​ 194,884 ​ 190,310 ​ 173,090 ​ Amortization of intangibles ​ 15,214 ​ 14,051 ​ 14,297 ​ Tax effect of amortization of intangibles ​ (3,307) ​ (3,007) ​ (2,872) ​ Subtotal (non-GAAP) ​ 206,791 ​ 201,354 ​ 184,515 ​ Acquired non-PCD loan accretion ​ (4,292) ​ (3,989) ​ (5,491) ​ Tax effect of acquired non-PCD loan accretion ​ 933 ​ 854 ​ 1,103 ​ Adjusted net income (non-GAAP) ​ $ 203,432 ​ $ 198,219 ​ $ 180,127 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Return on average assets ​ ​ ​ ​ ​ Adjusted net income (non-GAAP) ​ $ 203,432 ​ $ 198,219 ​ $ 180,127 ​ Average total assets ​ 15,567,139 ​ 14,835,025 ​ 12,896,499 ​ Adjusted return on average assets (non-GAAP) ​ 1.31 % 1.34 % 1.40 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Return on average equity ​ ​ ​ ​ ​ Adjusted net income (non-GAAP) ​ $ 203,432 ​ $ 198,219 ​ $ 180,127 ​ Average total equity ​ 1,733,521 ​ 2,064,105 ​ 2,026,669 ​ Adjusted return on average equity (non-GAAP) ​ 11.74 % 9.60 % 8.89 % ​ 66 Table of Contents ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000's omitted) 2022 2021 2020 Income statement data (continued) ​ ​ ​ Earnings per common share ​ ​ ​ Diluted earnings per share (GAAP) ​ $ 3.46 ​ $ 3.48 ​ $ 3.08 ​ Acquisition expenses ​ 0.09 ​ 0.01 ​ 0.09 ​ Tax effect of acquisition expenses ​ (0.02) ​ 0.00 ​ (0.02) ​ Subtotal (non-GAAP) ​ 3.53 ​ 3.49 ​ 3.15 ​ Acquisition-related contingent consideration adjustment ​ 0.00 ​ 0.00 ​ 0.00 ​ Tax effect of acquisition-related contingent consideration adjustment ​ 0.00 ​ 0.00 ​ 0.00 ​ Subtotal (non-GAAP) ​ 3.53 ​ 3.49 ​ 3.15 ​ Acquisition-related provision for credit losses ​ 0.07 ​ 0.00 ​ 0.06 ​ Tax effect of acquisition-related provision for credit losses ​ (0.02) ​ 0.00 ​ (0.01) ​ Subtotal (non-GAAP) ​ ​ 3.58 ​ ​ 3.49 ​ ​ 3.20 ​ Unrealized loss (gain) on equity securities ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Tax effect of unrealized loss (gain) on equity securities ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Subtotal (non-GAAP) ​ 3.58 ​ 3.49 ​ 3.20 ​ Litigation accrual ​ 0.00 ​ 0.00 ​ 0.06 ​ Tax effect of litigation accrual ​ 0.00 ​ 0.00 ​ (0.01) ​ Subtotal (non-GAAP) ​ ​ 3.58 ​ ​ 3.49 ​ ​ 3.25 ​ Gain on debt extinguishment ​ ​ 0.00 ​ ​ 0.00 ​ ​ (0.01) ​ Tax effect of gain on debt extinguishment ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Operating earnings per share (non-GAAP) ​ 3.58 ​ 3.49 ​ 3.24 ​ Amortization of intangibles ​ 0.28 ​ 0.26 ​ 0.26 ​ Tax effect of amortization of intangibles ​ (0.06) ​ (0.06) ​ (0.05) ​ Subtotal (non-GAAP) ​ 3.80 ​ 3.69 ​ 3.45 ​ Acquired non-PCD loan accretion ​ (0.08) ​ (0.07) ​ (0.10) ​ Tax effect of acquired non-PCD loan accretion ​ 0.02 ​ 0.02 ​ 0.02 ​ Diluted adjusted net earnings per share (non-GAAP) ​ $ 3.74 ​ $ 3.64 ​ $ 3.37 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Noninterest operating expenses ​ ​ ​ ​ Noninterest expenses (GAAP) ​ $ 424,268 ​ $ 388,138 ​ $ 376,534 ​ Amortization of intangibles ​ (15,214) ​ (14,051) ​ (14,297) ​ Acquisition-related contingent consideration adjustment ​ ​ 300 ​ ​ (200) ​ ​ 0 ​ Acquisition expenses ​ (5,021) ​ (701) ​ (4,933) ​ Litigation accrual ​ ​ 0 ​ ​ 100 ​ ​ (2,950) ​ Total adjusted noninterest expenses (non-GAAP) ​ $ 404,333 ​ $ 373,286 ​ $ 354,354 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Efficiency ratio ​ ​ ​ ​ Noninterest expenses (GAAP) – numerator ​ $ 424,268 ​ $ 388,138 ​ $ 376,534 ​ Net interest income (GAAP) ​ $ 420,630 ​ $ 374,412 ​ $ 368,403 ​ Noninterest revenues (GAAP) ​ ​ 258,725 ​ ​ 246,235 ​ ​ 228,419 ​ Total revenues (GAAP) – denominator ​ $ 679,355 ​ $ 620,647 ​ $ 596,822 ​ Efficiency ratio (GAAP) ​ ​ 62.5 % ​ 62.5 % ​ 63.1 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Operating expenses (non-GAAP) - numerator ​ $ 404,333 ​ $ 373,286 ​ $ 354,354 ​ Fully tax-equivalent net interest income ​ $ 424,704 ​ $ 377,805 ​ $ 372,342 ​ Noninterest revenues ​ 258,725 ​ 246,235 ​ 228,419 ​ Acquired non-PCD loan accretion ​ (4,292) ​ (3,989) ​ (5,491) ​ Unrealized loss (gain) on equity securities ​ 44 ​ (17) ​ 6 ​ Gain on debt extinguishment ​ 0 ​ 0 ​ (421) ​ Operating revenues (non-GAAP) - denominator ​ $ 679,181 ​ $ 620,034 ​ $ 594,855 ​ Efficiency ratio (non-GAAP) ​ 59.5 % 60.2 % 59.6 % ​ 67 Table of Contents ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000’s omitted) ​ 2022 ​ 2021 ​ 2020 Balance sheet data ​ ​ ​ ​ ​ ​ ​ ​ ​ Total assets ​ ​ ​ ​ ​ ​ ​ ​ ​ Total assets (GAAP) ​ $ 15,835,651 ​ $ 15,552,657 ​ $ 13,931,094 ​ Intangible assets ​ (902,837) ​ (864,335) ​ (846,648) ​ Deferred taxes on intangible assets ​ 46,130 ​ 44,160 ​ 44,370 ​ Total tangible assets (non-GAAP) ​ $ 14,978,944 ​ $ 14,732,482 ​ $ 13,128,816 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Total common equity ​ ​ ​ ​ ​ ​ ​ Shareholders’ equity (GAAP) ​ $ 1,551,705 ​ $ 2,100,807 ​ $ 2,104,107 ​ Intangible assets ​ (902,837) ​ (864,335) ​ (846,648) ​ Deferred taxes on intangible assets ​ 46,130 ​ 44,160 ​ 44,370 ​ Total tangible common equity (non-GAAP) ​ $ 694,998 ​ $ 1,280,632 ​ $ 1,301,829 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Shareholders' equity-to-assets ratio ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Total shareholders' equity (GAAP) - numerator ​ $ 1,551,705 ​ $ 2,100,807 ​ $ 2,104,107 ​ Total assets (GAAP) - denominator ​ $ 15,835,651 ​ $ 15,552,657 ​ $ 13,931,094 ​ Net shareholders' equity-to-assets ratio (GAAP) ​ ​ 9.80 % ​ 13.51 % ​ 15.10 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Net tangible equity-to-assets ratio ​ ​ ​ ​ ​ ​ ​ Total tangible common equity (non-GAAP) - numerator ​ $ 694,998 ​ $ 1,280,632 ​ $ 1,301,829 ​ Total tangible assets (non-GAAP) - denominator ​ $ 14,978,944 ​ $ 14,732,482 ​ $ 13,128,816 ​ Net tangible equity-to-assets ratio (non-GAAP) ​ 4.64 % 8.69 % 9.92 % ​ ​ ​
Biggest changeIf the Company does update or correct one or more forward-looking statements, investors and others should not conclude that the Company will make additional updates or corrections with respect thereto or with respect to other forward-looking statements. ​ 72 Table of Contents Reconciliation of GAAP to Non-GAAP Measures Table 20: GAAP to Non-GAAP Reconciliations ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000’s omitted) 2023 2022 2021 Income statement data ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Pre-tax, pre-provision net revenue ​ ​ ​ Net income (GAAP) ​ $ 131,924 ​ $ 188,081 ​ $ 189,694 ​ Income taxes ​ 36,307 ​ 52,233 ​ 51,654 ​ Income before income taxes ​ 168,231 ​ 240,314 ​ 241,348 ​ Provision for credit losses ​ 11,203 ​ 14,773 ​ (8,839) ​ Pre-tax, pre-provision net revenue (non-GAAP) ​ 179,434 ​ 255,087 ​ 232,509 ​ Acquisition expenses ​ 63 ​ 5,021 ​ 701 ​ Acquisition-related contingent consideration adjustment ​ ​ 3,280 ​ ​ (300) ​ ​ 200 ​ Restructuring expenses ​ ​ 1,163 ​ ​ 0 ​ ​ 0 ​ Loss on sales of investment securities ​ ​ 52,329 ​ ​ 0 ​ ​ 0 ​ Gain on debt extinguishment ​ (242) ​ 0 ​ 0 ​ Litigation accrual ​ 5,800 ​ 0 ​ (100) ​ Unrealized loss (gain) on equity securities ​ 47 ​ 44 ​ (17) ​ Adjusted pre-tax, pre-provision net revenue (non-GAAP) ​ $ 241,874 ​ $ 259,852 ​ $ 233,293 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Pre-tax, pre-provision net revenue per share ​ ​ ​ ​ Diluted earnings per share (GAAP) ​ $ 2.45 ​ $ 3.46 ​ $ 3.48 ​ Income taxes ​ 0.67 ​ 0.96 ​ 0.95 ​ Income before income taxes ​ 3.12 ​ 4.42 ​ 4.43 ​ Provision for credit losses ​ 0.21 ​ 0.27 ​ (0.16) ​ Pre-tax, pre-provision net revenue per share (non-GAAP) ​ 3.33 ​ 4.69 ​ 4.27 ​ Acquisition expenses ​ 0.00 ​ 0.09 ​ 0.01 ​ Acquisition-related contingent consideration adjustment ​ ​ 0.06 ​ ​ 0.00 ​ ​ 0.00 ​ Restructuring expenses ​ ​ 0.02 ​ ​ 0.00 ​ ​ 0.00 ​ Loss on sales of investment securities ​ 0.97 ​ 0.00 ​ 0.00 ​ Gain on debt extinguishment ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Litigation accrual ​ 0.11 ​ 0.00 ​ 0.00 ​ Unrealized loss (gain) on equity securities ​ 0.00 ​ 0.00 ​ 0.00 ​ Adjusted pre-tax, pre-provision net revenue per share (non-GAAP) ​ $ 4.49 ​ $ 4.78 ​ $ 4.28 ​ ​ 73 Table of Contents ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000’s omitted) 2023 2022 2021 Net income ​ ​ ​ Net income (GAAP) ​ $ 131,924 ​ $ 188,081 ​ $ 189,694 ​ Acquisition expenses ​ 63 ​ 5,021 ​ 701 ​ Tax effect of acquisition expenses ​ ​ (13) ​ ​ (1,091) ​ ​ (150) ​ Subtotal (non-GAAP) ​ ​ 131,974 ​ ​ 192,011 ​ ​ 190,245 ​ Loss on sales of investment securities ​ ​ 52,329 ​ ​ 0 ​ ​ 0 ​ Tax effect of loss on sales of investment securities ​ (10,989) ​ 0 ​ 0 ​ Subtotal (non-GAAP) ​ 173,314 ​ 192,011 ​ 190,245 ​ Gain on debt extinguishment ​ (242) ​ 0 ​ 0 ​ Tax effect of gain on debt extinguishment ​ 51 ​ 0 ​ 0 ​ Subtotal (non-GAAP) ​ ​ 173,123 ​ ​ 192,011 ​ ​ 190,245 ​ Acquisition-related contingent consideration adjustment ​ ​ 3,280 ​ ​ (300) ​ ​ 200 ​ Tax effect of acquisition-related contingent consideration adjustment ​ ​ (689) ​ ​ 65 ​ ​ (43) ​ Subtotal (non-GAAP) ​ ​ 175,714 ​ ​ 191,776 ​ ​ 190,402 ​ Acquisition-related provision for credit losses ​ ​ 0 ​ ​ 3,927 ​ ​ 0 ​ Tax effect of acquisition-related provision for credit losses ​ ​ 0 ​ ​ (853) ​ ​ 0 ​ Subtotal (non-GAAP) ​ 175,714 ​ 194,850 ​ 190,402 ​ Unrealized loss (gain) on equity securities ​ 47 ​ 44 ​ (17) ​ Tax effect of unrealized loss (gain) on equity securities ​ (10) ​ (10) ​ 4 ​ Subtotal (non-GAAP) ​ ​ 175,751 ​ ​ 194,884 ​ ​ 190,389 ​ Restructuring expenses ​ ​ 1,163 ​ ​ 0 ​ ​ 0 ​ Tax effect of restructuring expenses ​ ​ (244) ​ ​ 0 ​ ​ 0 ​ Subtotal (non-GAAP) ​ 176,670 ​ 194,884 ​ 190,389 ​ Litigation accrual ​ ​ 5,800 ​ ​ 0 ​ ​ (100) ​ Tax effect of litigation accrual ​ (1,218) ​ 0 ​ 21 ​ Operating net income (non-GAAP) ​ 181,252 ​ 194,884 ​ 190,310 ​ Amortization of intangibles ​ 14,511 ​ 15,214 ​ 14,051 ​ Tax effect of amortization of intangibles ​ (3,047) ​ (3,307) ​ (3,007) ​ Subtotal (non-GAAP) ​ 192,716 ​ 206,791 ​ 201,354 ​ Acquired non-PCD loan accretion ​ (3,741) ​ (4,292) ​ (3,989) ​ Tax effect of acquired non-PCD loan accretion ​ 786 ​ 933 ​ 854 ​ Adjusted net income (non-GAAP) ​ $ 189,761 ​ $ 203,432 ​ $ 198,219 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Return on average assets ​ ​ ​ ​ ​ Adjusted net income (non-GAAP) ​ $ 189,761 ​ $ 203,432 ​ $ 198,219 ​ Average total assets ​ 15,242,884 ​ 15,567,139 ​ 14,835,025 ​ Adjusted return on average assets (non-GAAP) ​ 1.24 % 1.31 % 1.34 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Return on average equity ​ ​ ​ ​ ​ Adjusted net income (non-GAAP) ​ $ 189,761 ​ $ 203,432 ​ $ 198,219 ​ Average total equity ​ 1,595,724 ​ 1,733,521 ​ 2,064,105 ​ Adjusted return on average equity (non-GAAP) ​ 11.89 % 11.74 % 9.60 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Net interest margin ​ ​ ​ ​ ​ Net interest income ​ $ 437,285 ​ $ 420,630 ​ $ 374,412 ​ Total average interest-earning assets ​ 14,078,061 ​ 14,548,665 ​ 13,393,383 ​ Net interest margin ​ 3.11 % 2.89 % 2.80 % ​ ​ 74 Table of Contents ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000's omitted) 2023 2022 2021 Income statement data (continued) ​ ​ ​ Net interest margin (FTE) (non - GAAP) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Net interest income ​ $ 437,285 ​ $ 420,630 ​ $ 374,412 ​ Fully tax - equivalent adjustment ​ ​ 4,242 ​ ​ 4,074 ​ ​ 3,393 ​ Fully tax - equivalent net interest income ​ ​ 441,527 ​ ​ 424,704 ​ ​ 377,805 ​ Total average interest - earning assets ​ ​ 14,078,061 ​ ​ 14,548,665 ​ ​ 13,393,383 ​ Net interest margin (FTE) (non - GAAP) ​ ​ 3.14 % ​ 2.92 % ​ 2.82 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Earnings per common share ​ ​ ​ Diluted earnings per share (GAAP) ​ $ 2.45 ​ $ 3.46 ​ $ 3.48 ​ Acquisition expenses ​ 0.00 ​ 0.09 ​ 0.01 ​ Tax effect of acquisition expenses ​ 0.00 ​ (0.02) ​ 0.00 ​ Subtotal (non-GAAP) ​ 2.45 ​ 3.53 ​ 3.49 ​ Loss on sales of investment securities ​ ​ 0.97 ​ ​ 0.00 ​ ​ 0.00 ​ Tax effect of loss on sales of investment securities ​ ​ (0.21) ​ ​ 0.00 ​ ​ 0.00 ​ Subtotal (non - GAAP) ​ ​ 3.21 ​ ​ 3.53 ​ ​ 3.49 ​ Gain on debt extinguishment ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Tax effect of gain on debt extinguishment ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Subtotal (non - GAAP) ​ ​ 3.21 ​ ​ 3.53 ​ ​ 3.49 ​ Acquisition-related contingent consideration adjustment ​ 0.06 ​ 0.00 ​ 0.00 ​ Tax effect of acquisition-related contingent consideration adjustment ​ (0.01) ​ 0.00 ​ 0.00 ​ Subtotal (non-GAAP) ​ 3.26 ​ 3.53 ​ 3.49 ​ Acquisition-related provision for credit losses ​ 0.00 ​ 0.07 ​ 0.00 ​ Tax effect of acquisition-related provision for credit losses ​ 0.00 ​ (0.02) ​ 0.00 ​ Subtotal (non-GAAP) ​ ​ 3.26 ​ ​ 3.58 ​ ​ 3.49 ​ Unrealized loss (gain) on equity securities ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Tax effect of unrealized loss (gain) on equity securities ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Subtotal (non-GAAP) ​ ​ 3.26 ​ ​ 3.58 ​ ​ 3.49 ​ Restructuring expenses ​ ​ 0.02 ​ ​ 0.00 ​ ​ 0.00 ​ Tax effect of restructuring expenses ​ ​ 0.00 ​ ​ 0.00 ​ ​ 0.00 ​ Subtotal (non-GAAP) ​ 3.28 ​ 3.58 ​ 3.49 ​ Litigation accrual ​ 0.11 ​ 0.00 ​ 0.00 ​ Tax effect of litigation accrual ​ (0.03) ​ 0.00 ​ 0.00 ​ Operating earnings per share (non-GAAP) ​ 3.36 ​ 3.58 ​ 3.49 ​ Amortization of intangibles ​ 0.27 ​ 0.28 ​ 0.26 ​ Tax effect of amortization of intangibles ​ (0.06) ​ (0.06) ​ (0.06) ​ Subtotal (non-GAAP) ​ 3.57 ​ 3.80 ​ 3.69 ​ Acquired non-PCD loan accretion ​ (0.07) ​ (0.08) ​ (0.07) ​ Tax effect of acquired non-PCD loan accretion ​ 0.01 ​ 0.02 ​ 0.02 ​ Diluted adjusted net earnings per share (non-GAAP) ​ $ 3.51 ​ $ 3.74 ​ $ 3.64 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Noninterest operating revenues ​ ​ ​ ​ Noninterest revenues (GAAP) ​ $ 214,834 ​ $ 258,725 ​ $ 246,235 ​ Loss on sales of investment securities ​ ​ 52,329 ​ ​ 0 ​ ​ 0 ​ Gain on debt extinguishment ​ ​ (242) ​ ​ 0 ​ ​ 0 ​ Unrealized loss (gain) on equity securities ​ ​ 47 ​ ​ 44 ​ ​ (17) ​ Total adjusted noninterest revenues (non-GAAP) ​ $ 266,968 ​ $ 258,769 ​ $ 246,218 ​ ​ ​ 75 Table of Contents ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (000’s omitted) 2023 2022 2021 ​ Noninterest operating expenses ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Noninterest expenses (GAAP) ​ $ 472,685 ​ $ 424,268 ​ $ 388,138 ​ Amortization of intangibles ​ (14,511) ​ (15,214) ​ (14,051) ​ Acquisition expenses ​ ​ (63) ​ ​ (5,021) ​ ​ (701) ​ Acquisition-related contingent consideration adjustment ​ ​ (3,280) ​ ​ 300 ​ ​ (200) ​ Restructuring expenses ​ (1,163) ​ 0 ​ 0 ​ Litigation accrual ​ ​ (5,800) ​ ​ 0 ​ ​ 100 ​ Total adjusted noninterest expenses (non-GAAP) ​ $ 447,868 ​ $ 404,333 ​ $ 373,286 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Efficiency ratio - GAAP ​ ​ ​ ​ Noninterest expenses (GAAP) – numerator ​ $ 472,685 ​ $ 424,268 ​ $ 388,138 ​ Net interest income (GAAP) ​ $ 437,285 ​ $ 420,630 ​ $ 374,412 ​ Noninterest revenues (GAAP) ​ ​ 214,834 ​ ​ 258,725 ​ ​ 246,235 ​ Total revenues (GAAP) – denominator ​ $ 652,119 ​ $ 679,355 ​ $ 620,647 ​ Efficiency ratio (GAAP) ​ ​ 72.5 % ​ 62.5 % ​ 62.5 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Operating efficiency ratio – non-GAAP ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Operating expenses (non-GAAP) - numerator ​ $ 447,868 ​ $ 404,333 ​ $ 373,286 ​ Fully tax-equivalent net interest income ​ $ 441,527 ​ $ 424,704 ​ $ 377,805 ​ Noninterest revenues ​ 214,834 ​ 258,725 ​ 246,235 ​ Acquired non-PCD loan accretion ​ (3,741) ​ (4,292) ​ (3,989) ​ Unrealized loss (gain) on equity securities ​ 47 ​ 44 ​ (17) ​ Loss on sales of investment securities ​ ​ 52,329 ​ ​ 0 ​ ​ 0 ​ Gain on debt extinguishment ​ (242) ​ 0 ​ 0 ​ Operating revenues (non-GAAP) - denominator ​ $ 704,754 ​ $ 679,181 ​ $ 620,034 ​ Operating efficiency ratio (non-GAAP) ​ 63.5 % 59.5 % 60.2 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Balance sheet data ​ ​ ​ ​ ​ ​ Total assets ​ ​ ​ ​ ​ ​ ​ ​ ​ Total assets (GAAP) ​ $ 15,555,753 ​ $ 15,835,651 ​ $ 15,552,657 ​ Intangible assets ​ (897,987) ​ (902,837) ​ (864,335) ​ Deferred taxes on goodwill and intangible assets ​ 45,198 ​ 46,130 ​ 44,160 ​ Total tangible assets (non-GAAP) ​ $ 14,702,964 ​ $ 14,978,944 ​ $ 14,732,482 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Total common equity ​ ​ ​ ​ ​ ​ ​ Shareholders’ equity (GAAP) ​ $ 1,697,937 ​ $ 1,551,705 ​ $ 2,100,807 ​ Intangible assets ​ (897,987) ​ (902,837) ​ (864,335) ​ Deferred taxes on goodwill and intangible assets ​ 45,198 ​ 46,130 ​ 44,160 ​ Total tangible common equity (non-GAAP) ​ $ 845,148 ​ $ 694,998 ​ $ 1,280,632 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Shareholders' equity-to-assets ratio ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Total shareholders' equity (GAAP) - numerator ​ $ 1,697,937 ​ $ 1,551,705 ​ $ 2,100,807 ​ Total assets (GAAP) - denominator ​ $ 15,555,753 ​ $ 15,835,651 ​ $ 15,552,657 ​ Shareholders' equity-to-assets ratio (GAAP) ​ ​ 10.92 % ​ 9.80 % ​ 13.51 % ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Tangible equity-to-assets ratio ​ ​ ​ ​ ​ ​ ​ Total tangible common equity (non-GAAP) - numerator ​ $ 845,148 ​ $ 694,998 ​ $ 1,280,632 ​ Total tangible assets (non-GAAP) - denominator ​ $ 14,702,964 ​ $ 14,978,944 ​ $ 14,732,482 ​ Tangible equity-to-assets ratio (non-GAAP) ​ 5.75 % 4.64 % 8.69 % ​ ​ 76 Table of Contents
Average non-time deposit balances increased $956.3 million and accounted for 93.0% of total average deposits compared to 92.2% in 2021, due largely to the aforementioned net inflows of funds from government stimulus programs in 2021 that were primarily being held in non-time accounts in the low interest rate environment in 2021 and early 2022, and the impact of the deposits assumed from the Elmira acquisition.
Average non-time deposit balances increased $956.3 million and accounted for 93.0% of total average deposits in 2022 compared to 92.2% in 2021, due largely to the aforementioned net inflows of funds from government stimulus programs in 2021 that were primarily being held in non-time deposit accounts in the low interest rate environment in 2021 and early 2022, and the impact of the deposits assumed from the Elmira acquisition.
Loans Gross loans outstanding of $8.81 billion as of December 31, 2022 increased $1.44 billion, or 19.5%, compared to December 31, 2021, driven by increases in all loan categories due to net organic growth and the Elmira acquisition, despite an $83.8 million decrease in PPP loans.
Gross loans outstanding of $8.81 billion as of December 31, 2022 increased $1.44 billion, or 19.5%, compared to December 31, 2021, driven by increases in all loan categories due to net organic growth and the Elmira acquisition, despite an $83.8 million decrease in PPP loans.
Nonpublic, non-time deposits are frequently considered to be an attractive source of funding because they are generally stable, do not need to be collateralized, carry a relatively low rate, generate solid fee income and provide a strong customer base for which a variety of loan, deposit and other financial service-related products can be cross-sold.
Nonpublic, non-time deposits are frequently considered to be an attractive source of funding because they are generally stable, do not need to be collateralized, carry a relatively low rate, generate fee income and provide a strong customer base for which a variety of loan, deposit and other financial service-related products can be cross-sold.
The discount rate is determined based upon the yield on high-quality fixed income investments expected to be available during the period to maturity of the pension benefits. The expected long-term rate of return was estimated by taking into consideration asset allocation, long-term capital market assumptions, reviewing historical returns on the type of assets held and current economic factors.
The discount rate was determined based upon the yield on high-quality fixed income investments expected to be available during the period to maturity of the pension benefits. The expected long-term rate of return was estimated by taking into consideration asset allocation, long-term capital market assumptions, reviewing historical returns on the type of assets held and current economic factors.
Treasury and agency securities with an average yield of 1.62%, $41.6 million of government agency mortgage-backed securities with an average yield of 3.22% and $182.0 million of obligations of state and political subdivisions with an average yield of 3.94%. Included in the purchases was $11.3 million of available-for-sale securities acquired as part of the Elmira transaction during 2022.
Treasury and agency securities with an average yield of 1.62%, $41.6 million of government agency mortgage-backed securities with an average yield of 3.22% and $182.0 million of obligations of state and political subdivisions with an average yield of 3.94%. Included in the 2022 purchases was $11.3 million of available-for-sale securities acquired as part of the Elmira transaction.
This qualitative assessment requires significant management judgment, and if the qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is not less than its carrying value, no quantitative analysis is necessary.
The qualitative assessment requires significant management judgment, and if the qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is not less than its carrying value, no quantitative analysis is necessary.
This increase was driven by increases in the average balance of all portfolios including the consumer mortgage, consumer indirect, business lending, home equity and consumer direct portfolios due to both strong organic growth and the Elmira acquisition.
This increase was driven by increases in the average balance of all portfolios (consumer mortgage, consumer indirect, business lending, home equity and consumer direct) due to both strong organic growth and the Elmira acquisition.
This allocation is based on management’s assessment, as of a given point in time, of the risk characteristics of each of the component parts of the total loan portfolio and is subject to changes when the risk factors of each component part change.
This allocation is based on management’s assessment, as of a given point in time, of the risk characteristics of each of the component parts of the total loan portfolio and is subject to change when the risk factors of each component part change.
Net Interest Income Net interest income is the amount by which interest and fees on interest-earning assets (loans, investments and cash equivalents) exceeds the cost of funds, which consists primarily of interest paid to the Company's depositors and interest on borrowings.
Net Interest Income Net interest income is the amount by which interest, dividends and fees on interest-earning assets (loans, investments and cash equivalents) exceeds the cost of funds, which consists primarily of interest paid to the Company’s depositors and interest paid on borrowings.
Adjustments are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, acquired loans, delinquency level, risk ratings or term of loans as well as actual and forecasted macroeconomic trends, such as unemployment rates and changes in property values such as home prices, commercial real estate prices and automobile prices, gross domestic product, median household income net of inflation and other relevant factors in comparison to longer-term.
Adjustments are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, acquired loans, delinquency level, risk ratings or term of loans as well as actual and forecasted macroeconomic trends, including unemployment rates and changes in property values such as home prices, commercial real estate prices and automobile prices, gross domestic product, median household income net of inflation and other relevant factors in comparison to longer-term performance.
In addition, stress tests on the cash flows are performed in various scenarios ranging from high probability events with a low impact on the liquidity position to low probability events with a high impact on the liquidity position.
In addition, stress tests on the cash flows are performed for various scenarios ranging from high probability events with a low impact on the liquidity position to low probability events with a high impact on the liquidity position.
Therefore, to satisfy both the minimum risk-based capital ratios and the capital conservation buffer as of December 31, 2022 and December 31, 2021, the Company and the Bank must maintain: (i) Common equity Tier 1 capital to total risk-weighted assets (“Common equity tier 1 capital ratio”) of at least 7.0%, (ii) Tier 1 capital to total risk-weighted assets (“Tier 1 risk-based capital ratio”) of at least 8.5%, and (iii) Total capital (Tier 1 capital plus Tier 2 capital) to total risk-weighted assets (“Total risk-based capital ratio”) of at least 10.5%.
Therefore, to satisfy both the minimum risk-based capital ratios and the capital conservation buffer as of December 31, 2023 and 2022, the Company and the Bank must maintain: (i) Common equity Tier 1 capital to total risk-weighted assets (“Common equity tier 1 capital ratio”) of at least 7.0%, (ii) Tier 1 capital to total risk-weighted assets (“Tier 1 risk-based capital ratio”) of at least 8.5%, and (iii) Total capital (Tier 1 capital plus Tier 2 capital) to total risk-weighted assets (“Total risk-based capital ratio”) of at least 10.5%.
The adjustment attempts to enhance the comparability of the performance of assets that have different tax liabilities. ​ 42 Table of Contents As discussed above and disclosed in Table 4 below, the change in net interest income (FTE basis) may be analyzed by segregating the volume and rate components of the changes in interest income and interest expense for each underlying category.
The adjustment attempts to enhance the comparability of the performance of assets that have different tax liabilities. ​ 45 Table of Contents As discussed above and disclosed in Table 4 below, the change in net interest income (FTE basis) may be analyzed by segregating the volume and rate components of the changes in interest income and interest expense for each underlying category.
The unallocated allowance is maintained for potential inherent losses in the specific portfolios that are not captured due to model imprecision. The unallocated allowance of $1.0 million at year-end 2022 was consistent with December 31, 2021. The changes in year-over-year allowance allocations reflect management’s continued refinement of its loss estimation techniques.
The unallocated allowance is maintained for potential inherent losses in the specific portfolios that are not captured due to model imprecision. The unallocated allowance of $1.0 million at year-end 2023 was consistent with December 31, 2022. The changes in year-over-year allowance allocations reflect management’s continued refinement of its loss estimation techniques.
In addition, BPAS employs 407 professionals serving clients in every U.S. state plus the Commonwealth of Puerto Rico, and occupies 14 offices located in New York, Pennsylvania, Massachusetts, New Jersey, Texas, Minnesota, South Dakota, Washington and Puerto Rico. The All Other segment is comprised of wealth management and insurance services.
In addition, BPAS employs 418 professionals serving clients in every U.S. state plus the Commonwealth of Puerto Rico, and occupies 14 offices located in New York, Pennsylvania, Massachusetts, New Jersey, Texas, Minnesota, South Dakota, Washington and Puerto Rico. The All Other segment is comprised of wealth management and insurance services.
The ACL is measured on a collective (pooled) basis for loan segments that share similar risk characteristics, including collateral type, credit ratings/scores, size, duration, interest rate structure, industry, geography, origination vintage and payment structure. The Company utilizes three methods for calculating the ACL: cumulative loss, vintage loss and line loss.
The ACL is measured on a collective (pooled) basis for loan segments that share similar risk characteristics, including collateral type, credit ratings/scores, size, duration, interest rate structure, origination vintage and payment structure. The Company utilizes three methods for calculating the ACL: cumulative loss, vintage loss and line loss.
Diluted adjusted net earnings per share, a non-GAAP measure, of $3.74 increased $0.10, or 2.7%, compared to the prior year, while adjusted pre-tax, pre-provision net revenue per share, a non-GAAP measure, of $4.78 increased $0.50, or 11.7%, compared to 2021. See Table 17 for Reconciliation of GAAP to Non-GAAP Measures.
Diluted adjusted net earnings per share, a non-GAAP measure, of $3.74 increased $0.10, or 2.7%, compared to the prior year, while adjusted pre-tax, pre-provision net revenue per share, a non-GAAP measure, of $4.78 increased $0.50, or 11.7%, compared to 2021. See Table 20 for Reconciliation of GAAP to Non-GAAP Measures.
Agency collateralized mortgage obligations (CMOs) and municipal bonds. The U.S. Treasury debentures, U.S. Agency mortgage-backed pass-throughs and U.S. Agency CMOs are all rated AAA (highest possible rating) by Moody’s and AA+ by Standard and Poor’s. The majority of the municipal bonds are rated A or higher. The portfolio does not include any private label MBS or CMOs.
Treasury debentures, U.S. Agency mortgage-backed pass-throughs and U.S. Agency CMOs are all rated AAA (highest possible rating) by Moody’s and AA+ by Standard and Poor’s. The majority of the municipal bonds are rated A or higher. The portfolio does not include any private label MBS or CMOs.
The decrease in the return on average assets was the result of an increase in average assets, primarily related to strong organic loan growth and the Elmira acquisition coupled with a slight decrease in net income that was impacted by a $23.6 million increase in provision for credit losses.
The decrease in the return on average assets during 2022 was the result of an increase in average assets, primarily related to strong organic loan growth and the Elmira acquisition coupled with a slight decrease in net income that was impacted by a $23.6 million increase in provision for credit losses.
Income Taxes The Company estimates its income tax expense based on the amount it expects to owe the respective taxing authorities, plus the impact of deferred tax items. Taxes are discussed in more detail in Note I of the Consolidated Financial Statements beginning on page 106.
Income Taxes The Company estimates its income tax expense based on the amount it expects to owe the respective taxing authorities, plus the impact of deferred tax items. Taxes are discussed in more detail in Note I of the Consolidated Financial Statements beginning on page 118.
Multiple economic scenarios are utilized to encompass a range of economic outcomes, including baseline, upside and downside forecasts, which are weighted in the calculation. The segments of the Company’s loan portfolio are disaggregated into classes that allow management to monitor risk and performance.
Multiple economic scenarios are utilized to encompass a range of economic outcomes and include baseline, upside and downside forecasts, which are weighted in the calculation. The segments of the Company’s loan portfolio are disaggregated into classes that allow management to monitor risk and performance.
The allowance for credit losses is measured on a collective (pool) basis when similar risk characteristics exist, including collateral type, credit ratings/scores, size, duration, interest rate structure, industry, geography, origination vintage and payment structure.
The allowance for credit losses is measured on a collective (pool) basis when similar risk characteristics exist, including collateral type, credit ratings/scores, size, duration, interest rate structure, origination vintage and payment structure.
Macroeconomic data includes unemployment rates, changes in property values such as home prices, commercial real estate prices and automobile prices, gross domestic product, median household income net of inflation and other relevant factors. Management utilizes judgment in determining and applying the qualitative factors and weighting the economic scenarios used, which include baseline, upside and downside.
Macroeconomic data includes unemployment rates, changes in collateral values such as home prices, commercial real estate prices and automobile prices, gross domestic product, median household income net of inflation and other relevant factors. Management utilizes judgment in determining and applying the qualitative factors and weighting the economic scenarios used, which include baseline, upside and downside forecasts.
Further details regarding the methodologies applied to estimate the various components of the ACL are provided in Note A, “Summary of Significant Accounting Policies”, starting on page 76. 31 Table of Contents Pension, Post-Retirement and Other Employee Benefit Plans The Company provides a qualified defined benefit pension to eligible employees and retirees, other post-retirement health and life insurance benefits to certain retirees, an unfunded supplemental pension plan for certain key executives and an unfunded stock balance plan for certain of its nonemployee directors.
Further details regarding the methodologies applied to estimate the various components of the ACL are provided in Note A, “Summary of Significant Accounting Policies”, starting on page 84. 33 Table of Contents Pension, Post-Retirement and Other Employee Benefit Plans The Company provides a qualified defined benefit pension to eligible employees and retirees, other post-retirement health and life insurance benefits to certain retirees, an unfunded supplemental pension plan for certain key executives and an unfunded stock balance plan for certain of its nonemployee directors.
This five-year measure reflects ample liquidity for loan and other asset growth over the next five years. 50 Table of Contents The possibility of a funding crisis exists at all financial institutions.
This five-year measure reflects ample liquidity for loan and other asset growth over the next five years. 54 Table of Contents The possibility of a funding crisis exists at all financial institutions.
The increase was attributable to a 16 basis point increase in the interest-earning asset yield partially offset by a nine basis point increase in the cost of interest-bearing liabilities primarily due to the impact of higher market rates during 2022, including a 425 basis point increase in the Federal Funds rate during the year as a result of the Federal Reserve Bank’s efforts to lower elevated inflation.
The increases were attributable to a 16 basis point increase in the interest-earning asset yield partially offset by a nine basis point increase in the cost of interest-bearing liabilities primarily due to the impact of higher market rates during 2022, including a 425 basis point increase in the Federal Funds rate during the year as a result of the Federal Reserve Bank’s efforts to lower elevated inflation.
The Company’s and the Bank's capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors. 48 Table of Contents The Company and the Bank are required to maintain a “capital conservation buffer,” composed entirely of common equity Tier 1 capital, in addition to minimum risk-based capital ratios.
The Company’s and the Bank’s capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors. The Company and the Bank are required to maintain a “capital conservation buffer,” composed entirely of common equity Tier 1 capital, in addition to minimum risk-based capital ratios.
The Company determined that the inputs, assumptions and conclusions reached remained appropriate for the purpose of the current year qualitative analysis, and as no impairment was noted during the qualitative analyses, a quantitative analysis for 2022 was not necessary.
The Company determined that the inputs, assumptions and conclusions reached remained appropriate for the purpose of the 2022 qualitative analysis, and as no impairment was noted during the qualitative analyses, a quantitative analysis for 2022 was not necessary.
New Accounting Pronouncements See “New Accounting Pronouncements” Section of Note A of the notes to the consolidated financial statements on page 87 for recently issued accounting pronouncements applicable to the Company that have not yet been adopted. ​ 63 Table of Contents Forward-Looking Statements This report contains comments or information that constitute forward-looking statements (within the meaning of the Private Securities Litigation Reform Act of 1995), which involve significant risks and uncertainties.
New Accounting Pronouncements See “New Accounting Pronouncements” Section of Note A of the notes to the consolidated financial statements on page 97 for recently issued accounting pronouncements applicable to the Company that have not yet been adopted. 71 Table of Contents Forward-Looking Statements This report contains comments or information that constitute forward-looking statements (within the meaning of the Private Securities Litigation Reform Act of 1995), which involve significant risks and uncertainties.
The rate on borrowings increased 113 basis points to 1.61% in 2022, primarily due to the increase in the proportion of variable rate overnight borrowings that carry a higher average rate than repurchase agreements and FHLB borrowings. Total average funding balances (deposits and borrowings) in 2022 increased $1.14 billion, or 9.0%.
The rate on borrowings increased 113 basis points to 1.61% in 2022, primarily due to the increase in the proportion of variable rate overnight borrowings that carry a higher average rate than the Company’s repurchase agreements and existing FHLB term borrowings. Total average funding balances (deposits and borrowings) in 2022 increased $1.14 billion, or 9.0%.
Home equity had net recoveries of $0.1 million, or 0.02%, in 2022 compared to net charge-offs of $0.1 million, or 0.03%, in 2021. Management continually evaluates the credit quality of the Company’s loan portfolio and conducts a formal review of the adequacy of the allowance for credit losses on a quarterly basis.
Home equity had net charge-offs of $0.1 million, or 0.02%, in 2023 compared to net recoveries of $0.1 million, or 0.02%, in 2022. Management continually evaluates the credit quality of the Company’s loan portfolio and conducts a formal review of the adequacy of the allowance for credit losses on a quarterly basis.
Core deposit intangibles and customer relationship intangibles are amortized on either an accelerated or straight-line basis over periods ranging from seven to 20 years, based on management judgment. 32 Table of Contents The Company evaluates goodwill for impairment on an annual basis and performs a quarterly analysis to determine if any triggering events have occurred that would require an interim evaluation.
Core deposit intangibles and customer relationship intangibles are amortized on either an accelerated or straight-line basis over periods ranging from seven to 20 years, based on management judgment. The Company evaluates goodwill for impairment on an annual basis and performs a quarterly analysis to determine if any triggering events have occurred that would require an interim evaluation.
These decreases were partially offset by net income of $188.1 million, $7.7 million from stock-based compensation and $1.2 million from the issuance of shares through employee stock plans.
These decreases were partially offset by net income of $188.1 million, stock-based compensation of $7.7 million and issuance of shares through employee stock plans of $1.2 million.
The Company also utilizes the non-GAAP efficiency ratio, which is a performance measurement tool widely used by banks, and is defined by the Company as operating expenses (excluding acquisition expenses, acquisition-related contingent consideration adjustment, litigation accrual and amortization of intangible assets) divided by operating revenue (fully tax-equivalent net interest income plus noninterest revenue, excluding acquired non-PCD loan accretion, unrealized gain (loss) on equity securities and gain on debt extinguishment).
The Company also utilizes the operating efficiency ratio, a non-GAAP measure, which is a performance measurement tool widely used by banks, and is defined by the Company as operating expenses (excluding acquisition expenses, acquisition-related contingent consideration adjustment, restructuring expenses, litigation accrual and amortization of intangible assets) divided by operating revenues (fully tax-equivalent net interest income plus noninterest revenue, excluding acquired non-PCD loan accretion, loss on sales of investment securities, unrealized gain (loss) on equity securities and gain on debt extinguishment).
Employee benefit services generated revenue of $115.4 million in 2022 that reflected growth of $1.1 million, or 0.9%, primarily related to a full year of incremental revenues from the third quarter of 2021 acquisition of FBD as well as increases in employee benefit trust and custodial fees despite the negative impact of market-related headwinds.
Employee benefit services generated revenue of $115.4 million in 2022 that reflected growth of $1.1 million, or 0.9%, over 2021 revenues reflective of a full year of incremental revenues from the third quarter of 2021 acquisition of FBD as well as increases in employee benefit trust and custodial fees despite the negative impact of market-related headwinds.
Although these items are non-GAAP measures, the Company’s management believes this information helps investors and analysts measure underlying core performance and improves comparability to other organizations that have not engaged in acquisitions.
Although these items are non-GAAP measures, the Company’s management believes this information helps investors and analysts measure underlying core performance and improves comparability to other organizations that have not engaged in acquisitions or restructuring activities.
Management judgment and estimates are involved in determining the initial and ongoing carrying value of goodwill and other intangible assets. Initial value requires the assessment of fair value of the intangible asset based on discounted cash flow modeling techniques and inputs such as discount rates, required equity market premiums, peer volatility indicators and company-specific risk indicators.
Management judgment and estimates are involved in determining the initial and ongoing carrying value of goodwill and other intangible assets. Initial and ongoing carrying values require the assessment of fair value based on discounted cash flow modeling techniques and inputs such as discount rates, required equity market premiums, peer volatility indicators and company-specific risk indicators.
FTE-basis loan interest income and fees increased $26.7 million, or 8.6%, in 2022 as compared to 2021, attributable to the aforementioned higher average loan balances and the impact of higher market rates, including the prime rate, on new loans and variable and adjustable rate loans driven by the aforementioned Federal Funds rate hikes during 2022.
Loan interest income and fees increased $26.7 million, or 8.7%, in 2022 as compared to 2021, attributable to the aforementioned higher average loan balances and the impact of higher market rates, including the treasury and prime rates, on new loans and variable and adjustable rate loans driven by the aforementioned Federal Funds rate hikes during 2022.
Nonperforming loan levels in the consumer installment category are typically very low in comparison to the other portfolios because they are usually charged off before they reach non-performing status, and consequently the increase in the amount of non-performing consumer installment loans at the end of 2022 as compared to one year earlier was nominal.
Nonperforming loan levels in the consumer installment category are typically very low in comparison to the other portfolios because they are generally charged off before they reach non-performing status, and consequently the increase in the amount of non-performing consumer installment loans at the end of 2023 as compared to one year earlier was nominal.
Although the consumer indirect loan market is highly competitive, the Company is focused on maintaining a profitable in-market and contiguous market indirect portfolio, while continuing to pursue the expansion of its dealer network. Consumer direct loans provide attractive returns, and the Company is committed to providing competitive market offerings to its customers in this important loan category.
Although the consumer indirect loan market is highly competitive, the Company is focused on maintaining a profitable in-market and contiguous market indirect portfolio, while continuing to pursue the expansion of its dealer network. Consumer direct loans have historically provided attractive returns, and the Company is committed to providing competitive market offerings to its customers in this important loan category.
In addition to these risk characteristics, the Company considers the portion of acquired loans to the overall segment balance, the change in the volume and terms of originations, differences between the losses incurred in the period used for quantitative modeling and a longer timeframe that includes the previous recession, as well as recent delinquency, charge-off and risk rating trends compared to historical time periods.
In addition to these risk characteristics, the Company considers the portion of acquired loans to the overall segment balance, the change in the volume and terms of originations, differences between the losses incurred in the period used for quantitative modeling and a longer timeframe that includes the Great Recession of 2008 (the “Great Recession”), as well as recent delinquency, charge-off and risk rating trends compared to historical time periods.
The following discussion and analysis should be read in conjunction with the Company’s Consolidated Financial Statements and related notes that appear on pages 71 through 131. All references in the discussion to the financial condition and results of operations refer to the consolidated position and results of the Company and its subsidiaries taken as a whole.
The following discussion and analysis should be read in conjunction with the Company’s Consolidated Financial Statements and related notes that appear on pages 78 through 144. All references in the discussion to the financial condition and results of operations refer to the consolidated position and results of the Company and its subsidiaries taken as a whole.
The increase in this ratio for 2022 was due to an 8.3% increase in operating expenses (excluding acquisition expenses, acquisition-related contingent consideration adjustment, litigation accrual and amortization of intangible assets), while average assets grew by 4.9%, primarily due to strong organic loan growth and the Elmira acquisition, which was muted by significant declines in the market value of available-for-sale investment securities due to a major upward movement in market interest rates.
The increases in these ratios for 2022 was due to a 9.3% increase in noninterest expenses and an 8.3% increase in operating expenses (excluding acquisition expenses, acquisition-related contingent consideration adjustment, litigation accrual and amortization of intangible assets), while average assets grew by 4.9%, primarily due to strong organic loan growth and the Elmira acquisition, which was muted by significant declines in the market value of available-for-sale investment securities due to a major upward movement in market interest rates.
The GAAP efficiency ratio expresses the level of noninterest expenses as a percentage of total revenue (net interest income plus total noninterest revenue).
The GAAP efficiency ratio expresses the level of noninterest expenses as a percentage of total revenues (net interest income plus total noninterest revenues).
A summary of the accounting policies used by management is disclosed in Note A, “Summary of Significant Accounting Policies”, starting on page 76. Allowance for Credit Losses The allowance for credit losses (“ACL”) represents management’s judgment of an estimated amount of lifetime losses expected to be incurred on outstanding loans at the balance sheet date.
A summary of the accounting policies used by management is disclosed in Note A, “Summary of Significant Accounting Policies”, starting on page 84. 32 Table of Contents Allowance for Credit Losses The allowance for credit losses (“ACL”) represents management’s judgment of an estimated amount of lifetime losses expected to be incurred on outstanding loans at the balance sheet date.
This growth was a result of a $0.04 increase in dividends per share for the year, partially offset by a slight decrease in outstanding shares as noted above.
This growth was a result of a $0.04 increase in dividends per share for the year, partially offset by a slight decrease in outstanding shares.
Shareholders’ Equity and Regulatory Capital Shareholders’ equity ended 2022 at $1.55 billion, down $549.1 million, or 26.1%, from the end of 2021. This decrease reflects a $635.8 million decrease in accumulated other comprehensive income, common stock dividends declared of $93.9 million and common stock repurchased of $16.4 million.
Shareholders’ equity ended 2022 at $1.55 billion, down $549.1 million, or 26.1%, from the end of 2021. This decrease reflects a $635.8 million increase in accumulated other comprehensive loss, common stock dividends declared of $93.9 million and common stock repurchased of $16.4 million.
Wealth management activities include trust services provided by the personal trust unit of CBNA, investment products and services provided by Community Investment Services, Inc. (“CISI”), The Carta Group, Inc. (“Carta Group”) and OneGroup Wealth Partners, Inc. (“Wealth Partners”), as well as asset management provided by Nottingham Advisors, Inc. (“Nottingham”).
Wealth management services include trust services provided by the Nottingham Trust division of CBNA, investment products and services provided by Community Investment Services, Inc. (“CISI”), The Carta Group, Inc. (“Carta Group”) and OneGroup Wealth Partners, Inc. (“Wealth Partners”), as well as asset management provided by Nottingham Advisors, Inc. (“Nottingham”).
The Company’s larger criticized credits are also reviewed on a quarterly basis by senior credit administration management, special assets officers and business lending management to monitor their status and discuss relationship management plans.
The Company’s larger criticized credits are also reviewed on a quarterly basis by senior management, senior credit administration management, special assets officers and business lending management to monitor their status and discuss relationship management plans. Business lending management reviews the criticized business loan portfolio on a monthly basis.
Historical credit loss experience provides the basis for the estimation of expected future credit losses in all three methodologies. Qualitative adjustments are made for differences in loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, acquired loans, levels of delinquencies, current levels of net charge-offs, risk ratings as well as actual and forecasted macroeconomic trends.
Historical credit loss experience provides the basis for the estimation of expected future credit losses in all three methodologies. Qualitative adjustments are made for differences in loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, acquisition status, current levels of delinquencies, net charge-offs and risk ratings, as well as actual and forecasted macroeconomic variables.
The Company’s Benefit Plans Administrative Services, Inc. (“BPAS”) subsidiary is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. In addition, the Company offers comprehensive financial planning, insurance and wealth management services through its Community Bank Wealth Management Group and OneGroup NY, Inc. (“OneGroup”) operating units.
(“BPAS”) subsidiary is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. In addition, the Company offers comprehensive financial planning, trust administration and wealth management services through its Community Bank Wealth Management Group operating unit and insurance services through its OneGroup NY, Inc. (“OneGroup”) operating unit.
(2) Includes nonaccrual loans. The impact of interest and fees not recognized on nonaccrual loans was immaterial. (3) The fully-tax equivalent adjustment represents taxes that would have been paid had nontaxable investment securities and loans been taxable.
(2) Includes nonaccrual loans. The impact of interest and fees not recognized on nonaccrual loans was immaterial. (3) The FTE adjustment represents taxes that would have been paid had nontaxable investment securities and loans been taxable.
Employee benefit trust assets decreased $12.8 billion to $107.5 billion for the employee benefit services segment in 2022 as compared to 2021 due primarily to the impact of lower financial market valuations at the end of 2022.
Employee benefit trust assets within the Company’s employee benefit services segment decreased $12.8 billion to $107.5 billion at the end of 2022 as compared to 2021 due primarily to the impact of lower financial market valuations at the end of 2022.
The required capital conservation buffer is 2.5% as of December 31, 2022 and December 31, 2021.
The required capital conservation buffer is 2.5% as of December 31, 2023 and 2022.
This estimate is based on the determination of known deposit account relationships of each depositor and the insurance guidelines provided by the FDIC. Borrowing sources for the Company include the FHLB, Federal Reserve, other correspondent banks, as well as access to the brokered CD and repurchase markets through established relationships with business and municipal customers and primary market security dealers.
These estimates are based on the determination of known deposit account balances of each depositor and the insurance guidelines provided by the FDIC. Borrowing sources for the Company include the FHLB, Federal Reserve, other correspondent banks, as well as access to the brokered CD and repurchase markets through established relationships with business and municipal customers and primary market security dealers.
In addition, the Company provides supplemental reporting for “adjusted pre-tax, pre-provision net revenues,” which excludes the provision for credit losses, acquisition-related provision for credit losses, acquisition expenses, acquisition-related contingent consideration adjustments, unrealized gain (loss) on equity securities, litigation accrual expenses and gain on debt extinguishment from income before income taxes.
In addition, the Company provides supplemental reporting for “adjusted pre-tax, pre-provision net revenues,” which excludes the provision for credit losses, acquisition expenses, acquisition-related contingent consideration adjustment, restructuring expenses, unrealized gain (loss) on equity securities, loss on sales of investment securities, litigation accrual and gain on debt extinguishment from income before income taxes.
As of December 31, 2022, this ratio was 17.0% for 30-days and 17.2% for 90-days, excluding the Company's capacity to borrow additional funds from the FHLB and other sources. This is considered to be a sufficient amount of liquidity based on the Company’s internal policy requirement of 7.5%.
As of December 31, 2023, this ratio was 11.5% for 30-days and 10.2% for 90-days, excluding the Company’s capacity to borrow additional funds from the FHLB and other sources. This is considered to be a sufficient amount of liquidity based on the Company’s internal policy requirement of 7.5%.
Interest income and yields are on a fully tax-equivalent basis using a marginal income tax rate of 24.3% in both 2022 and 2021. Average balances are computed by totaling the daily ending balances in a period and dividing by the number of days in that period.
Interest income and yields are on a fully tax-equivalent (“FTE”) basis using a marginal income tax rate of 24.4% in 2023 and 24.3% in 2022. Average balances are computed by totaling the daily ending balances in a period and dividing by the number of days in that period.
The insurance services activities include the offerings of personal and commercial lines of insurance and other risk management products and services provided by OneGroup. The wealth management and insurance businesses include 288 employees and 19 customer service facilities in New York, Pennsylvania, Massachusetts, South Carolina and Florida.
Insurance services include the offerings of personal and commercial lines of insurance and other risk management products and services provided by OneGroup. The wealth management and insurance businesses include 373 employees and 21 customer service facilities in New York, Pennsylvania, Massachusetts, South Carolina and Florida.
Table 4 indicates that a higher average interest-earning asset balance created $34.8 million of incremental interest income while the higher yield on earning assets had a favorable impact of $22.2 million on interest income. Average loans increased $726.0 million, or 9.9%, in 2022.
A higher average interest-earning asset balance created $34.8 million of incremental interest income while a higher yield on earning assets had a favorable impact of $22.2 million on interest income in 2022. Average loans increased $726.0 million, or 9.9%, in 2022.
If the final resolution of taxes payable differs from its estimates due to regulatory determination or legislative or judicial actions, adjustments to tax expense may be required. The effective tax rate for 2022 was 21.7%, compared to 21.4% in 2021 and 20.1% in 2020.
If the final resolution of taxes payable differs from its estimates due to regulatory determination or legislative or judicial actions, adjustments to tax expense may be required. The effective income tax rate for 2023 was 21.6%, compared to 21.7% in 2022 and 21.4% in 2021.
The return on average assets adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustments, unrealized gain (loss) on equity securities, litigation accrual expenses, gain on debt extinguishment, amortization of intangibles and acquired non-PCD loan accretion (“adjusted return on average assets”), a non-GAAP measure, decreased three basis points to 1.31% in 2022, as compared to 1.34% in 2021.
The return on average assets adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustments, restructuring expenses, loss on sales of investment securities, unrealized gain (loss) on equity securities, litigation accrual, gain on debt extinguishment, amortization of intangibles and acquired non-PCD loan accretion (“adjusted return on average assets”), a non-GAAP measure, decreased seven basis points to 1.24% in 2023, as compared to 1.31% in 2022.
During 2022, the Company also performed a quarterly analysis to determine if triggering events occurred that would necessitate an interim qualitative assessment of goodwill or other intangible impairment. No triggering events or impairment was noted during these interim analyses.
Furthermore, during 2023, 2022 and 2021, the Company also performed a quarterly analysis to determine if triggering events occurred that would necessitate an interim qualitative or quantitative assessment of goodwill or other intangible impairment. No triggering event or impairment was noted during these interim analyses.
The Company manages organic and acquired growth in a manner that enables it to continue to maintain and grow its capital base over time and maintain its ability to take advantage of future strategic growth opportunities. Cash dividends declared on common stock in 2022 of $93.9 million represented an increase of 2.5% over the prior year.
The Company manages organic and acquired growth in a manner that enables it to continue to maintain and grow its capital base over time and maintain its ability to take advantage of future strategic growth opportunities. Cash dividends declared on common stock in 2023 of $95.5 million represented an increase of 1.7% over the prior year.
Noninterest Expenses As shown in Table 6, noninterest expenses of $424.3 million in 2022 were $36.1 million, or 9.3%, higher than 2021, reflective of an increase in salaries and employee benefits driven by increases in merit-related employee compensation and staffing increases due to organic growth and recent acquisitions, as well as an increase in data processing and communications expenses associated with the continued investment in new customer interface and operational support technologies and acquisition expenses related to the integration of the Elmira acquisition.
Noninterest expenses in 2022 increased $36.1 million, or 9.3%, from 2021 to $424.3 million, primarily reflective of an increase in salaries and employee benefits driven by increases in merit-related employee compensation and staffing increases due to organic growth and acquisitions, as well as an increase in data processing and communications expenses associated with the continued investment in new customer interface and operational support technologies and acquisition expenses related to the integration of the Elmira acquisition.
The increase was due to the Company offering compelling pricing, benefitting from reduced participation by certain competitors and capturing an increased share of the solid sales volumes that existed in its market area and dealer network, which, combined with higher vehicle sales prices, resulted in significant growth in the Company’s consumer indirect portfolio, despite a national vehicle shortage.
The increase was primarily due to the Company offering competitive pricing, benefitting from reduced participation by certain competitors and capturing an increased share of the solid sales volumes that existed in its market area and dealer network, which, combined with higher vehicle sales prices, resulted in significant growth in the Company’s consumer installment portfolio.
These additions were offset by $266.9 million of investment maturities, calls and principal payments and net accretion on investment securities of $20.6 million in 2022. The effective duration of the securities portfolio was 6.3 years at the end of 2022, as compared to 7.5 years at year end 2021.
These additions were offset by $266.9 million of investment maturities, calls and principal payments and net accretion on investment securities of $20.6 million in 2022. The effective duration of the securities portfolio was 6.3 years at the end of 2022, as compared to 7.5 years at year end 2021. During the fourth quarter of 2022, the Company reclassified certain U.S.
The return on average equity adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustments, unrealized gain (loss) on equity securities, litigation accrual expenses, gain on debt extinguishment, amortization of intangibles and acquired non-PCD loan accretion (“adjusted return on average equity”), a non-GAAP measure, increased 214 basis points to 11.74% in 2022, from 9.60% in 2021.
The return on average equity adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustments, restructuring expenses, loss on sales of investment securities, unrealized gain (loss) on equity securities, litigation accrual, gain on debt extinguishment, amortization of intangibles and acquired non-PCD loan accretion (“adjusted return on average equity”), a non-GAAP measure, increased 15 basis points to 11.89% in 2023, from 11.74% in 2022.
These modifications primarily include, among others, an extension of the term of the loan or granting a period with reduced or no principal and/or interest payments, which can be recaptured through payments made over the remaining term of the loan or at maturity. Historically, the Company has created very few TDRs.
These modifications primarily include, among others, an extension of the term of the loan or granting a period with reduced or no principal and/or interest payments, which can be recaptured through payments made over the remaining term of the loan or at maturity.
As displayed in Table 3 on page 42, the percentage of funding from deposits in 2022 was slightly lower than the level in 2021 primarily due to the increase in average overnight borrowings in 2022 that were needed to support the funding of strong loan growth.
As displayed in Table 3 on page 45, the percentage of funding from deposits in 2023 was lower than the level in 2022, primarily due to the increase in average overnight borrowings and average term borrowings in 2023 that were needed to support the funding of strong loan growth.
Investment and interest-earning cash interest income (FTE basis) in 2022 was $30.3 million, or 37.1%, higher than the prior year as a result of a 37 basis point increase in the average investment yield and a $1.98 billion increase in the average book basis balance of investments, partially offset by a $1.55 billion decrease in average cash equivalents.
Investment and interest-earning cash interest income increased $29.6 million, or 37.4%, during 2022 while investment and interest-earning cash interest income (FTE basis), a non-GAAP measure, in 2022 was $30.3 million, or 37.1%, higher than the prior year as a result of a 37 basis point increase in the average investment yield and a $1.98 billion increase in the average book basis balance of investments, partially offset by a $1.55 billion decrease in average cash equivalents.
See Table 17 for Reconciliation of GAAP to Non-GAAP Measures.
See Table 20 for Reconciliation of GAAP to Non-GAAP Measures.
The wealth management business includes assets under management of $7.3 billion at the end of 2022. For additional financial information on the Company’s segments, refer to Note T – Segment Information in the Notes to Consolidated Financial Statements.
The wealth management business includes assets under management of $8.7 billion at the end of 2023. For additional financial information on the Company’s segments, refer to Note S – Segment Information in the Notes to Consolidated Financial Statements.
Lower ratios correlate to better operating efficiency. The 2022 GAAP efficiency ratio of 62.5% was consistent with the GAAP efficiency ratio for 2021 as noninterest expenses increased in proportion to total revenues.
The 2022 GAAP efficiency ratio of 62.5% was consistent with the GAAP efficiency ratio for 2021 as noninterest expenses increased in proportion to total revenues.
Earnings per share adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustment, unrealized gain (loss) on equity securities, litigation accrual, gain on debt extinguishment, amortization of intangibles, and acquired non-PCD loan accretion (“Adjusted Earnings Per Share”), a non-GAAP measure, of $3.74 increased $0.10, or 2.7%, compared to the prior year.
Earnings per share adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustment, restructuring expenses, loss on sales of investment securities, unrealized gain (loss) on equity securities, litigation accrual, gain on debt extinguishment, amortization of intangibles, and acquired non-PCD loan accretion (“Adjusted Earnings Per Share”), a non-GAAP measure, of $3.51 decreased $0.23, or 6.2%, compared to the prior year.
Core deposit intangibles are amortized on an accelerated basis over periods ranging from seven to twenty years. The recognition of customer relationship intangibles was determined based on a methodology that calculates the present value of the projected future net income derived from the acquired customer base.
The recognition of customer relationship intangibles was determined based on a methodology that calculates the present value of the projected future net income derived from the acquired customer base. These customer relationship intangibles are being amortized on an accelerated basis over periods ranging from eight to twelve years.
The results of the stress tests as of December 31, 2022 indicate the Company has sufficient sources of funds for the next year in all simulated stressed scenarios. To measure longer-term liquidity, a baseline projection of loan and deposit growth for five years is made to reflect how liquidity levels could change over time.
The results of the stress tests as of December 31, 2023 indicate the Company has sufficient sources of liquidity for the next year in all simulated stressed scenarios. To measure longer-term liquidity, a baseline projection of growth in interest-earning assets and interest-bearing liabilities for five years is made to reflect how liquidity levels could change over time.
Net income adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustment, unrealized gain (loss) on equity securities, litigation accrual, gain on debt extinguishment, amortization of intangibles, and acquired non-PCD loan accretion (“Adjusted Net Income”), a non-GAAP measure, increased $5.2 million, or 2.6%, compared to the prior year.
Net income adjusted to exclude acquisition expenses, acquisition-related provision for credit losses, acquisition-related contingent consideration adjustment, restructuring expenses, loss on sales of investment securities, unrealized gain (loss) on equity securities, litigation accrual, gain on debt extinguishment, amortization of intangibles, and acquired non-PCD loan accretion (“Adjusted Net Income”), a non-GAAP measure, of $189.8 million, decreased $13.7 million, or 6.7%, compared to the prior year.
The Company continues to focus on expanding its core deposit relationship base through its competitive product offerings and high quality customer service. Full-year average public fund deposits decreased $16.8 million, or 1.1%, during 2022 to $1.51 billion.
The Company continues to focus on expanding its core deposit relationship base through its competitive product offerings and high quality customer service. Full-year average public fund deposits decreased $24.1 million, or 1.6%, during 2023 to $1.48 billion.

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Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Market Risk — interest-rate, FX, commodity exposure

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Biggest changeThe same method is applied for the -200 basis point scenario, with the rate moves being down 200 basis points for prime, federal funds, and the three month treasury rate. ​ Net Interest Income Sensitivity Model ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Calculated annualized increase Calculated annualized increase ​ ​ ​ (decrease) in projected net interest (decrease) in projected net interest ​ ​ ​ income at December 31, 2022 income at December 31, 2022 ​ Interest rate scenario (000’s omitted) (%) ​ +200 basis points ​ $ (1,910) ​ (0.4) % +100 basis points ​ $ 1,093 ​ 0.2 % -100 basis points ​ $ 4,173 ​ 0.9 % -200 basis points ​ $ 391 ​ 0.1 % ​ Projected NII over the 12-month forecast period decreases in the up 200 rate environment largely due to deposits and overnight borrowings repricing higher in year 1, which are mostly offset by loans repricing higher.
Biggest changeDeposit balance and mix changes and the resultant deposit and funding betas are assumed to move in a manner that reflects the Company’s (i) long-term historical relationship between the Company’s deposit rate movement and changes in the federal funds rate, (ii) recent interest rate cycle experience, (iii) significant management judgment and (iv) other factors, including recent market behaviors of customers and competitors. ​ 77 Table of Contents Net Interest Income Sensitivity Model ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Calculated annualized increase Calculated annualized increase ​ ​ ​ (decrease) in projected net interest (decrease) in projected net interest ​ ​ ​ income at December 31, 2023 income at December 31, 2023 ​ Interest rate scenario (000’s omitted) (%) ​ +200 basis points ​ $ (16,149) ​ (3.6) % +100 basis points ​ $ (8,563) ​ (1.9) % -100 basis points ​ $ 5,960 ​ 1.3 % -200 basis points ​ $ 8,527 ​ 1.9 % ​ Projected NII over the 12-month forecast period decreases in the up 100 and up 200 rate environments largely due to deposits and overnight borrowings repricing higher in year 1, which are only partially offset by loans repricing higher. ​ Projected NII increases in the down 100 and down 200 rate environments due to lower funding costs which are partially offset by lower income on loans. ​ The analysis does not represent a Company forecast and should not be relied upon as being indicative of expected operating results.
Management believes that the tax risk of the Company’s municipal investments associated with potential future changes in statutory, judicial and regulatory actions is minimal. Treasury, agency, mortgage-backed and collateralized mortgage obligation securities issued by government agencies comprise 90.3% of the total portfolio and are currently rated AAA by Moody’s Investor Services and AA+ by Standard & Poor’s.
Management believes that the tax risk of the Company’s municipal investments associated with potential future changes in statutory, judicial and regulatory actions is minimal. Treasury, agency, mortgage-backed and collateralized mortgage obligation securities issued by government agencies comprise 88.6% of the total portfolio and are currently rated AAA by Moody’s Investor Services and AA+ by Standard & Poor’s.
The Board delegates responsibility for carrying out the policies to the ALCO, which meets each month. The committee is made up of the Company's senior management as well as regional and line-of-business managers who oversee specific earning asset classes and various funding sources.
The Board delegates responsibility for carrying out the policies to the ALCO, which meets each month. The committee is made up of the Company’s senior management, corporate finance and risk personnel as well as regional and line-of-business managers who oversee specific earning asset classes and various funding sources.
Obligations of state and political subdivisions account for 9.5% of the total portfolio, of which, 96.3% carry a minimum rating of A-. The remaining 0.2% of the portfolio is comprised of other investment grade securities. The Company does not have material foreign currency exchange rate risk exposure.
Obligations of state and political subdivisions account for 11.2% of the total portfolio, of which, 96.2% carry a minimum rating of A-. The remaining 0.2% of the portfolio is comprised of other investment grade securities. The Company does not have material foreign currency exchange rate risk exposure.
The base case scenario NII may increase or decrease significantly from quarter to quarter reflective of changes during the most recent quarter in the Company’s: (i) earning assets and liabilities balances, (ii) composition of earning assets and liabilities, (iii) earning asset yields, (iv) cost of funds and (v) model projections, as well as current market interest rates, including the slope of the yield curve and projected changes in the slope of the yield curve over the twelve month period.
The base case scenario NII may increase or decrease significantly from quarter to quarter reflective of changes during the most recent quarter in the Company’s: (i) earning assets and liabilities balances, (ii) composition of earning assets and liabilities, (iii) earning asset yields, (iv) cost of funds and (v) various model assumptions including loan and time deposit spreads and core deposit betas, as well as current market interest rates, including the slope of the yield curve and projected changes in the slope of the yield curve over the twelve month period.
Investment cash flows will be used to pay down overnight borrowings and fund loan growth. ● In the rising rates scenarios, the prime rate and federal funds rates are assumed to move up by the amounts listed below over a 12-month period while moving the long end of the treasury curve to spreads over the three month treasury that are more consistent with historical norms, including a reversion to a positively-sloped yield curve (normalized yield curve) with an average spread of 95 basis points between the three month Treasury yield and the ten year Treasury yield.
Investment cash inflows will be used to pay down overnight borrowings and fund loan growth. In the rising/falling rates scenarios, the prime rate, federal funds, and treasury curve rates are assumed to move up/down in a parallel manner by the amounts listed below over a 12-month period.
Removed
Due to the favorable impacts of increases in market interest rates on new loans and a significant increase in the Company’s loan balances during the fourth quarter of 2022, which were partially offset by the unfavorable impacts of higher costs on deposits and overnight borrowings, the base case NII projection increased between the third quarter income simulation and the fourth quarter income simulation. 68 Table of Contents While a wide variety of strategic balance sheet and treasury yield curve scenarios are tested on an ongoing basis, the following reflects the Company's estimated NII sensitivity as compared to the base case scenario over the subsequent twelve months based on: ● Balance sheet levels using December 31, 2022 as a starting point. ● The model assumes the Company’s average deposit balances will decrease approximately 4.6% over the next twelve months. ● The model was adjusted for the sale of $733.8 million of available-for-sale U.S.
Added
The direction of interest rates, the slope of the yield curve, the modeled changes in deposit balances and the cost of funds, including, the Company’s deposit and funding betas are not easily predicted in the current market environment, and therefore, a wide variety of strategic balance sheet and treasury yield curve scenarios are modeled on an ongoing basis.
Removed
Treasury securities in the first quarter of 2023, resulting in a decrease in average earning assets of approximately 8.1% as the proceeds from the sale were used to pay down overnight borrowings. ● Cash flows on earning assets are based on contractual maturity, optionality, and amortization schedules along with applicable prepayments derived from internal historical data and external sources.
Added
The following reflects the Company’s estimated NII sensitivity as compared to the base case scenario over the subsequent twelve months based on: ● Balance sheet levels using December 31, 2023 as a starting point. ● The model assumes the Company’s average deposit balances will increase approximately 1.0% over the next twelve months. ● The model assumes the Company’s average earning asset balances will increase approximately 5.6% over the next twelve months, largely due to forecasted loan growth. ● Cash flows on earning assets are based on contractual maturity, optionality, and amortization schedules along with applicable prepayments derived from internal historical data and external sources. ● The model assumes no additional investment security purchases over the next twelve months.
Removed
All loan balances are generally projected to increase modestly throughout the forecast period. ● The model assumes no additional investment security purchases over the next twelve months.
Removed
Deposit rates are assumed to move in a manner that reflects the historical relationship between deposit rate movement and changes in the federal funds rate.
Removed
In the -100 basis point model, the prime and federal funds rates are dropped one hundred basis points each, and the treasury curve assumes the same slope as the rising rate scenarios, with all points normalizing off of the three month treasury rate, which is lowered by one hundred basis points from the flat rate scenario.
Removed
Projected NII increases in the up 100 rate environment largely due to the impact of loans repricing higher outweighing the increases to deposit and overnight borrowing costs.
Removed
Over the longer time period, the growth in NII begins to improve in all rising rate environments as the impact from lower yielding assets maturing and being replaced at higher rates is significantly more material than the increase in funding costs. ​ Projected NII increases in the down 100 and down 200 rate environments due to lower funding costs which are partially offset by lower income on loans. ​ 69 Table of Contents The analysis does not represent a Company forecast and should not be relied upon as being indicative of expected operating results.

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