Biggest changeIn comparison, the results for 2022 included provision for credit losses of $64.2 million including $28.5 million of initial provision for non-PCD loans associated with the Howard and Union acquisitions, the impact of $7.0 million of branch consolidation expenses and $45.3 million of merger-related expenses. 51 Table of Contents The major categories of the Consolidated Statements of Income and their respective impact to the increase (decrease) in net income are presented in the following table: TABLE 2 Year Ended December 31 $ Change % Change (in thousands, except per share data) 2023 2022 Net interest income $ 1,316,504 $ 1,119,780 $ 196,724 17.6 % Provision for credit losses 71,754 64,206 7,548 11.8 Non-interest income 254,332 323,553 (69,221) (21.4) Non-interest expense 915,436 826,392 89,044 10.8 Income taxes 98,795 113,626 (14,831) (13.1) Net income 484,851 439,109 45,742 10.4 Less: Preferred stock dividends 8,041 8,041 — — Net income available to common stockholders $ 476,810 $ 431,068 $ 45,742 10.6 % Earnings per common share – Basic $ 1.32 $ 1.23 $ 0.09 7.3 % Earnings per common share – Diluted 1.31 1.22 0.09 7.4 Cash dividends per common share 0.48 0.48 — — The following table presents selected financial ratios and other relevant data used to analyze our performance: TABLE 3 Year Ended December 31 2023 2022 Return on average equity 8.29 % 8.02 % Return on average tangible common equity (1) 15.45 15.31 Return on average assets 1.09 1.05 Return on average tangible assets (1) 1.19 1.14 Book value per common share $ 16.56 $ 15.39 Tangible book value per common share (1) 9.47 8.27 Equity to assets 13.11 % 12.93 % Average equity to average assets 13.12 13.05 Common equity to assets 12.88 12.68 Tangible equity to tangible assets (1) 8.03 7.50 Tangible common equity to tangible assets (1) 7.79 7.24 Common equity tier 1 capital ratio 10.04 9.82 Dividend payout ratio 36.51 39.54 (1) Non-GAAP 52 Table of Contents The following table provides information regarding the average balances and yields earned on interest-earning assets (non-GAAP) and the average balances and rates paid on interest-bearing liabilities: TABLE 4 Year Ended December 31 2023 2022 2021 (dollars in thousands) Average Balance Interest Income/ Expense Yield/ Rate Average Balance Interest Income/ Expense Yield/ Rate Average Balance Interest Income/ Expense Yield/ Rate Assets Interest-earning assets: Interest-bearing deposits with banks $ 1,053,176 $ 40,860 3.88 % $ 2,174,415 $ 24,005 1.10 % $ 2,723,493 $ 3,732 0.14 % Federal funds sold — — — 500 29 5.81 — — — Taxable investment securities (1) 6,099,052 148,374 2.43 6,126,544 115,956 1.89 5,131,473 85,633 1.67 Tax-exempt investment securities (1) (2) 1,052,416 36,476 3.46 1,010,819 34,508 3.41 1,091,130 37,408 3.43 Loans held for sale 131,985 9,496 7.19 189,360 8,151 4.30 227,181 8,276 3.64 Loans and leases (2) (3) 31,372,574 1,749,786 5.58 27,829,166 1,113,593 4.00 25,075,559 880,609 3.51 Total interest-earning assets (2) 39,709,203 1,984,992 5.00 37,330,804 1,296,242 3.47 34,248,836 1,015,658 2.97 Cash and due from banks 435,271 429,741 386,648 Allowance for credit losses (409,342) (377,252) (363,462) Premises and equipment 456,844 405,023 338,644 Other assets 4,417,627 4,166,392 3,992,426 Total assets $ 44,609,603 $ 41,954,708 $ 38,603,092 Liabilities Interest-bearing liabilities: Deposits: Interest-bearing demand $ 14,296,571 283,914 1.99 $ 14,951,905 78,599 0.53 $ 13,866,846 18,676 0.13 Savings 3,766,920 37,338 0.99 3,976,285 8,512 0.21 3,442,809 664 0.02 Certificates and other time 5,176,674 173,680 3.36 3,004,482 21,410 0.71 3,208,586 27,875 0.87 Total interest-bearing deposits 23,240,165 494,932 2.13 21,932,672 108,521 0.49 20,518,241 47,215 0.23 Short-term borrowings 2,075,751 77,883 3.75 1,427,361 24,535 1.72 1,660,070 26,675 1.61 Long-term borrowings 1,685,554 83,332 4.94 836,154 32,118 3.84 924,090 24,344 2.63 Total interest-bearing liabilities 27,001,470 656,147 2.43 24,196,187 165,174 0.68 23,102,401 98,234 0.43 Non-interest-bearing demand 10,900,280 11,639,499 10,090,117 Total deposits and borrowings 37,901,750 1.73 35,835,686 0.46 33,192,518 0.30 Other liabilities 856,771 643,179 377,386 Total liabilities 38,758,521 36,478,865 33,569,904 Stockholders’ equity 5,851,082 5,475,843 5,033,188 Total liabilities and stockholders’ equity $ 44,609,603 $ 41,954,708 $ 38,603,092 Net interest-earning assets $ 12,707,733 $ 13,134,617 $ 11,146,435 Net interest income (FTE) (2) 1,328,845 1,131,068 917,424 Tax-equivalent adjustment (12,341) (11,288) (10,948) Net interest income $ 1,316,504 $ 1,119,780 $ 906,476 Net interest spread 2.57 % 2.79 % 2.54 % Net interest margin (2) 3.35 % 3.03 % 2.68 % (1) The average balances and yields earned on securities are based on historical cost.
Biggest changeDuring 2023, significant items impacting earnings of $91.9 million (see Table 1) were recognized. 44 Table of Contents The major categories of the Consolidated Statements of Income and their respective impact to the increase (decrease) in net income are presented in the following table: TABLE 2 Year Ended December 31 $ Change % Change (dollars in thousands, except per share data) 2024 2023 Net interest income $ 1,280,443 $ 1,316,504 $ (36,061) (2.7) % Provision for credit losses 79,776 71,754 8,022 11.2 Non-interest income 316,395 254,332 62,063 24.4 Non-interest expense 961,339 915,436 45,903 5.0 Income taxes 90,391 98,795 (8,404) (8.5) Net income 465,332 484,851 (19,519) (4.0) Less: Preferred stock dividends 6,005 8,041 (2,036) (25.3) Net income available to common shareholders $ 459,327 $ 476,810 $ (17,483) (3.7) % Earnings per common share – Basic $ 1.27 $ 1.32 $ (0.05) (3.8) % Earnings per common share – Diluted 1.27 1.31 (0.04) (3.1) Cash dividends per common share 0.48 0.48 — — The following table presents selected financial ratios and other relevant data used to analyze our performance: TABLE 3 Year Ended December 31 2024 2023 Return on average equity 7.59 % 8.29 % Return on average tangible common equity (1) 13.21 15.45 Return on average assets 0.99 1.09 Return on average tangible assets (1) 1.08 1.19 Book value per common share $ 17.52 $ 16.56 Tangible book value per common share (1) 10.49 9.47 Equity to assets 12.96 % 13.11 % Average equity to average assets 13.10 13.12 Common equity to assets 12.96 12.88 Tangible common equity to tangible assets (1) 8.18 7.79 Common equity tier 1 capital ratio 10.58 10.04 Dividend payout ratio 38.03 36.51 (1) Non-GAAP 45 Table of Contents The following table provides information regarding the average balances and yields earned on interest-earning assets (non-GAAP) and the average balances and rates paid on interest-bearing liabilities: TABLE 4 Year Ended December 31 2024 2023 2022 (dollars in thousands) Average Balance Interest Income/ Expense Yield/ Rate Average Balance Interest Income/ Expense Yield/ Rate Average Balance Interest Income/ Expense Yield/ Rate Assets Interest-bearing deposits with banks $ 1,016,253 $ 42,894 4.22 % $ 1,053,176 $ 40,860 3.88 % $ 2,174,415 $ 24,005 1.10 % Federal funds sold — — — — — — 500 29 5.81 Taxable investment securities (1) 6,189,126 194,815 3.15 6,099,052 148,374 2.43 6,126,544 115,956 1.89 Tax-exempt investment securities (1) (2) 1,027,913 35,453 3.45 1,052,416 36,476 3.46 1,010,819 34,508 3.41 Loans held for sale 213,210 16,469 7.72 131,985 9,496 7.19 189,360 8,151 4.30 Loans and leases (2) (3) 33,320,176 1,974,205 5.92 31,372,574 1,749,786 5.58 27,829,166 1,113,593 4.00 Total interest-earning assets (2) 41,766,678 2,263,836 5.42 39,709,203 1,984,992 5.00 37,330,804 1,296,242 3.47 Cash and due from banks 400,194 435,271 429,741 Allowance for credit losses (419,291) (409,342) (377,252) Premises and equipment 493,820 456,844 405,023 Other assets 4,571,166 4,417,627 4,166,392 Total assets $ 46,812,567 $ 44,609,603 $ 41,954,708 Liabilities Deposits: Interest-bearing demand $ 15,204,358 416,860 2.74 $ 14,296,571 283,914 1.99 $ 14,951,905 78,599 0.53 Savings 3,314,905 39,926 1.20 3,766,920 37,338 0.99 3,976,285 8,512 0.21 Certificates and other time 6,929,342 297,183 4.29 5,176,674 173,680 3.36 3,004,482 21,410 0.71 Total interest-bearing deposits 25,448,605 753,969 2.96 23,240,165 494,932 2.13 21,932,672 108,521 0.49 Short-term borrowings 2,057,597 99,055 4.80 2,075,751 77,883 3.75 1,427,361 24,535 1.72 Long-term borrowings 2,292,523 118,683 5.18 1,685,554 83,332 4.94 836,154 32,118 3.84 Total interest-bearing liabilities 29,798,725 971,707 3.26 27,001,470 656,147 2.43 24,196,187 165,174 0.68 Non-interest-bearing demand deposits 9,897,298 10,900,280 11,639,499 Total deposits and borrowings 39,696,023 2.45 37,901,750 1.73 35,835,686 0.46 Other liabilities 984,198 856,771 643,179 Total liabilities 40,680,221 38,758,521 36,478,865 Shareholders’ equity 6,132,346 5,851,082 5,475,843 Total liabilities and shareholders’ equity $ 46,812,567 $ 44,609,603 $ 41,954,708 Net interest-earning assets $ 11,967,953 $ 12,707,733 $ 13,134,617 Net interest income (FTE) (2) 1,292,129 1,328,845 1,131,068 Tax-equivalent adjustment (11,686) (12,341) (11,288) Net interest income $ 1,280,443 $ 1,316,504 $ 1,119,780 Net interest spread 2.16 % 2.57 % 2.79 % Net interest margin (2) 3.09 % 3.35 % 3.03 % (1) The average balances and yields earned on securities are based on historical cost.
Our market coverage spans several major metropolitan areas including: Pittsburgh, Pennsylvania; Baltimore, Maryland; Cleveland, Ohio; Washington, D.C.; Charlotte, Raleigh, Durham and the Piedmont Triad (Winston-Salem, Greensboro and High Point) in North Carolina; and Charleston, South Carolina. As of December 31, 2023, we had 346 branches throughout Pennsylvania, Ohio, Maryland, West Virginia, North Carolina, South Carolina, Washington D.C. and Virginia.
Our market coverage spans several major metropolitan areas including: Pittsburgh, Pennsylvania; Baltimore, Maryland; Cleveland, Ohio; Washington, D.C.; Charlotte, Raleigh, Durham and the Piedmont Triad (Winston-Salem, Greensboro and High Point) in North Carolina; and Charleston, South Carolina. As of December 31, 2024, we had 349 branches throughout Pennsylvania, Ohio, Maryland, West Virginia, North Carolina, South Carolina, Washington D.C. and Virginia.
Short-term borrowings, made up of customer repurchase agreements (also referred to as securities sold under repurchase agreements), FHLB advances and subordinated notes, increased to $2.5 billion at December 31, 2023 from $1.4 billion at December 31, 2022, primarily due to a $970.0 million increase in short-term FHLB borrowings, as we increased liquidity due to the bank failures in early 2023. 68 Table of Contents Following is a summary of selected information relating to short-term FHLB borrowings: TABLE 26 At or for the Year Ended December 31 2023 2022 2021 (dollars in millions) FHLB Advances (Short-term) Balance at year-end $ 1,900 $ 930 $ 1,030 Maximum month-end balance 2,245 930 1,280 Average balance during year 1,562 933 1,113 Weighted average interest rates: At year-end 5.64 % 2.18 % 2.14 % During the year 4.08 2.18 2.13 For additional information relating to deposits and short-term borrowings, see Note 13, “Deposits” and Note 14, “Short-Term Borrowings” in the Notes to Consolidated Financial Statements, which is included in Item 8 of this Report.
Short-term borrowings, made up of customer repurchase agreements (also referred to as securities sold under repurchase agreements), FHLB advances and subordinated notes, decreased to $1.3 billion at December 31, 2024 from $2.5 billion at December 31, 2023, primarily due to a $1.3 billion decrease in short-term FHLB borrowings. 60 Table of Contents Following is a summary of selected information relating to short-term FHLB borrowings: TABLE 25 At or for the Year Ended December 31 2024 2023 2022 (dollars in millions) FHLB Advances (Short-term) Balance at year-end $ 585 $ 1,900 $ 930 Maximum month-end balance 2,990 2,245 930 Average balance during year 1,451 1,562 933 Weighted average interest rates: At year-end 4.68 % 5.64 % 2.18 % During the year 5.24 4.08 2.18 For additional information relating to deposits and short-term borrowings, see Note 12, “Deposits” and Note 13, “Short-Term Borrowings” in the Notes to Consolidated Financial Statements, which is included in Item 8 of this Report.
The following table presents information regarding the provision for credit loss expense and net charge-offs for the years 2021 through 2023: TABLE 6 2023 vs 2022 2022 vs 2021 (dollars in thousands) 2023 2022 $ Change % Change 2021 $ Change % Change Provision for credit losses on loans and leases $ 71,607 $ 61,800 $ 9,807 16 % $ (4,853) $ 66,653 1,373 % Provision for unfunded loan commitments 99 2,230 (2,131) (96) 5,472 (3,242) (59) Total provision for credit losses on loans and leases 71,706 64,030 7,676 12 619 63,411 10,244 Provision for securities 48 176 (128) (73) 10 166 1,660 Total provision for credit losses $ 71,754 $ 64,206 $ 7,548 12 % $ 629 $ 63,577 10,108 % Net loan charge-offs $ 67,755 $ 16,151 $ 51,604 320 % $ 13,949 $ 2,202 16 % Net loan charge-offs / total average loans and leases 0.22 % 0.06 % 0.06 % Provision for credit losses of $71.7 million during 2023 increased $7.5 million from 2022.
The following table presents information regarding the provision for credit loss expense and net charge-offs for the years 2022 through 2024: TABLE 6 2024 vs 2023 2023 vs 2022 (dollars in thousands) 2024 2023 $ Change % Change 2022 $ Change % Change Provision for credit losses on loans and leases $ 79,904 $ 71,607 $ 8,297 12 % $ 61,800 $ 9,807 16 % Provision for unfunded loan commitments (98) 99 (197) (199) 2,230 (2,131) (96) Total provision for credit losses on loans and leases 79,806 71,706 8,100 11 64,030 7,676 12 Provision for securities (30) 48 (78) (163) 176 (128) (73) Total provision for credit losses $ 79,776 $ 71,754 $ 8,022 11 % $ 64,206 $ 7,548 12 % Net loan charge-offs $ 62,660 $ 67,755 $ (5,095) (8) % $ 16,151 $ 51,604 320 % Net loan charge-offs / total average loans and leases 0.19 % 0.22 % 0.06 % Provision for credit losses of $79.8 million during 2024 increased $8.0 million from 2023.
TABLE 35 Operating net income available to common stockholders Year Ended December 31 2023 2022 2021 (in thousands) Net income available to common stockholders $ 476,810 $ 431,068 $ 396,561 Merger-related expense 2,215 45,259 1,764 Tax benefit of merger-related expense (465) (9,504) (370) Provision expense related to acquisitions — 28,515 — Tax benefit of provision expense related to acquisitions — (5,988) — Branch consolidation costs — 7,016 2,644 Tax benefit of branch consolidation costs — (1,473) (555) FDIC special assessment 29,938 — — Tax benefit of FDIC special assessment (6,287) — — Loss on securities restructuring 67,354 — — Tax benefit of loss on securities restructuring (14,144) — — Valuation allowance on auto loans held-for-sale 16,687 — — Tax benefit of valuation allowance on auto loans held-for-sale (3,504) — — Operating net income available to common stockholders (non-GAAP) $ 568,604 $ 494,893 $ 400,044 The table above shows how operating net income available to common stockholders (non-GAAP) is derived from amounts reported in our financial statements.
TABLE 34 Operating net income available to common shareholders Year Ended December 31 2024 2023 2022 (in thousands) Net income available to common shareholders $ 459,327 $ 476,810 $ 431,068 Preferred dividend at redemption 3,995 — — Merger-related expense — 2,215 45,259 Tax benefit of merger-related expense — (465) (9,504) Provision expense related to acquisitions — — 28,515 Tax benefit of provision expense related to acquisitions — — (5,988) Branch consolidation costs 1,194 — 7,016 Tax benefit of branch consolidation costs (251) — (1,473) FDIC special assessment 5,212 29,938 — Tax benefit of FDIC special assessment (1,095) (6,287) — Realized loss on investment securities restructuring 33,980 67,354 — Tax benefit of realized loss on investment securities restructuring (7,136) (14,144) — Software impairment 3,690 — — Tax benefit of software impairment (775) — — Loss related to indirect auto loan sales 8,969 16,687 — Tax benefit of loss related to indirect auto loan sales (1,883) (3,504) — Operating net income available to common shareholders (non-GAAP) $ 505,227 $ 568,604 $ 494,893 The table above shows how operating net income available to common shareholders (non-GAAP) is derived from amounts reported in our financial statements.
These costs are specific to each individual transaction and may vary significantly based on the size and complexity of the transaction. 77 Table of Contents TABLE 36 Operating earnings per diluted common share Year Ended December 31 2023 2022 2021 Net income per diluted common share $ 1.31 $ 1.22 $ 1.23 Merger-related expense 0.01 0.13 0.01 Tax benefit of merger-related expense — (0.03) — Provision expense related to acquisitions — 0.08 — Tax benefit of provision expense related to acquisitions — (0.02) — Branch consolidation costs — 0.02 0.01 Tax benefit of branch consolidation costs — — — FDIC special assessment 0.08 — — Tax benefit of FDIC special assessment (0.02) — — Loss on securities restructuring 0.19 — — Tax benefit of loss on securities restructuring (0.04) — — Valuation allowance on auto loans held-for-sale 0.05 — — Tax benefit of valuation allowance on auto loans held-for-sale (0.01) — — Operating earnings per diluted common share (non-GAAP) $ 1.57 $ 1.40 $ 1.24 TABLE 37 Return on average tangible common equity Year Ended December 31 2023 2022 2021 (dollars in thousands) Net income available to common stockholders $ 476,810 $ 431,068 $ 396,561 Amortization of intangibles, net of tax 15,892 10,956 9,573 Tangible net income available to common stockholders (non-GAAP) $ 492,702 $ 442,024 $ 406,134 Average total stockholders’ equity $ 5,851,082 $ 5,475,843 $ 5,033,188 Less: Average preferred stockholders’ equity (106,882) (106,882) (106,882) Less: Average intangible assets (1) (2,556,119) (2,481,533) (2,310,419) Average tangible common equity (non-GAAP) $ 3,188,081 $ 2,887,428 $ 2,615,887 Return on average tangible common equity (non-GAAP) 15.45 % 15.31 % 15.53 % (1) Excludes loan servicing rights.
These costs are specific to each individual transaction and may vary significantly based on the size and complexity of the transaction. 70 Table of Contents TABLE 35 Operating earnings per diluted common share Year Ended December 31 2024 2023 2022 Earnings per diluted common share $ 1.27 $ 1.31 $ 1.22 Preferred dividend at redemption 0.01 — — Merger-related expense — 0.01 0.13 Tax benefit of merger-related expense — — (0.03) Provision expense related to acquisitions — — 0.08 Tax benefit of provision expense related to acquisitions — — (0.02) Branch consolidation costs — — 0.02 Tax benefit of branch consolidation costs — — — FDIC special assessment 0.01 0.08 — Tax benefit of FDIC special assessment — (0.02) — Realized loss on investment securities restructuring 0.09 0.19 — Tax benefit of realized loss on investment securities restructuring (0.02) (0.04) — Software impairment 0.01 — — Tax benefit of software impairment — — — Loss related to indirect auto loan sales 0.02 0.05 — Tax benefit of loss related to indirect auto loan sales (0.01) (0.01) — Operating earnings per diluted common share (non-GAAP) $ 1.39 $ 1.57 $ 1.40 TABLE 36 Return on average tangible common equity Year Ended December 31 2024 2023 2022 (dollars in thousands) Net income available to common shareholders $ 459,327 $ 476,810 $ 431,068 Amortization of intangibles, net of tax 13,821 15,892 10,956 Tangible net income available to common shareholders (non-GAAP) $ 473,148 $ 492,702 $ 442,024 Average total shareholders’ equity $ 6,132,346 $ 5,851,082 $ 5,475,843 Less: Average preferred shareholders’ equity (13,141) (106,882) (106,882) Less: Average intangible assets (1) (2,537,778) (2,556,119) (2,481,533) Average tangible common equity (non-GAAP) $ 3,581,427 $ 3,188,081 $ 2,887,428 Return on average tangible common equity (non-GAAP) 13.21 % 15.45 % 15.31 % (1) Excludes loan servicing rights. 71 Table of Contents TABLE 37 Operating return on average tangible common equity (dollars in thousands) 2024 2023 2022 Operating net income available to common shareholders $ 505,227 $ 568,604 $ 494,893 Amortization of intangibles, net of tax 13,821 15,892 10,956 Tangible operating net income available to common shareholders (non-GAAP) $ 519,048 $ 584,496 $ 505,849 Average total shareholders' equity $ 6,132,346 $ 5,851,082 $ 5,475,843 Less: Average preferred shareholders' equity (13,141) (106,882) (106,882) Less: Average intangible assets (1) (2,537,778) (2,556,119) (2,481,533) Average tangible common equity (non-GAAP) $ 3,581,427 $ 3,188,081 $ 2,887,428 Operating return on average tangible common equity (non-GAAP) 14.49 % 18.33 % 17.52 % (1) Excludes loan servicing rights.
The following table presents non-interest expense excluding significant items impacting earnings: TABLE 10 $ % (dollars in thousands) 2023 2022 Change Change Total non-interest expense, as reported $ 915,436 $ 826,392 $ 89,044 10.8 % Significant items: Branch consolidations — (7,016) 7,016 Merger-related (2,215) (45,259) 43,044 FDIC special assessment (29,938) — (29,938) Valuation allowance on auto loans held-for-sale (16,687) — (16,687) Total non-interest expense, excluding significant items (1) $ 866,596 $ 774,117 $ 92,479 11.9 % (1) Non-GAAP Income Taxes The following table presents information regarding income tax expense and certain tax rates: TABLE 11 Year ended December 31 2023 2022 2021 (dollars in thousands) Income tax expense $ 98,795 $ 113,626 $ 98,496 Effective tax rate 16.9 % 20.6 % 19.6 % Statutory federal tax rate 21.0 21.0 21.0 Our income tax expense for 2023 decreased $14.8 million, or 13.1% from 2022.
The following table presents non-interest expense excluding significant items impacting earnings: TABLE 10 (dollars in thousands) 2024 2023 $ Change % Change Total non-interest expense, as reported $ 961,339 $ 915,436 $ 45,903 5.0 % Significant items: Branch consolidations (1,194) — (1,194) Merger-related — (2,215) 2,215 FDIC special assessment (5,212) (29,938) 24,726 Software impairment (3,690) — (3,690) Loss related to indirect auto loan sales (8,969) (16,687) 7,718 Total non-interest expense, excluding significant items (1) $ 942,274 $ 866,596 $ 75,678 8.7 % (1) Non-GAAP Income Taxes The following table presents information regarding income tax expense and certain tax rates: TABLE 11 Year ended December 31 2024 2023 2022 (dollars in thousands) Income tax expense $ 90,391 $ 98,795 $ 113,626 Effective tax rate 16.3 % 16.9 % 20.6 % Statutory federal tax rate 21.0 21.0 21.0 Our income tax expense for 2024 decreased $8.4 million, or 8.5%, from 2023.
Non-Interest Income The breakdown of non-interest income for the years 2021 through 2023 is presented in the following table: TABLE 7 2023 vs 2022 2022 vs 2021 (dollars in thousands) 2023 2022 $ Change % Change 2021 $ Change % Change Service charges $ 81,892 $ 86,895 $ (5,003) (5.8) % $ 73,779 $ 13,116 17.8 % Interchange and card transaction fees 52,752 50,803 1,949 3.8 47,956 2,847 5.9 Trust services 42,490 39,033 3,457 8.9 37,370 1,663 4.5 Insurance commissions and fees 23,104 24,253 (1,149) (4.7) 25,522 (1,269) (5.0) Securities commissions and fees 27,734 23,715 4,019 16.9 22,207 1,508 6.8 Capital markets income 27,103 35,295 (8,192) (23.2) 36,812 (1,517) (4.1) Mortgage banking operations 20,692 20,646 46 0.2 37,355 (16,709) (44.7) Dividends on non-marketable equity securities 21,262 11,953 9,309 77.9 8,588 3,365 39.2 Bank owned life insurance 11,945 11,942 3 — 14,866 (2,924) (19.7) Net securities gains (losses) (67,432) 48 (67,480) n/m 193 (145) (75.1) Other 12,790 18,970 (6,180) (32.6) 25,771 (6,801) (26.4) Total non-interest income $ 254,332 $ 323,553 $ (69,221) (21.4) % $ 330,419 $ (6,866) (2.1) % n/m - not meaningful Total non-interest income of $254.3 million for 2023 decreased $69.2 million, or 21.4%, from $323.6 million in 2022.
For additional information relating to the allowance and provision for credit losses, refer to the Allowance for Credit Losses section of this MD&A. 48 Table of Contents Non-Interest Income The breakdown of non-interest income for the years 2022 through 2024 is presented in the following table: TABLE 7 2024 vs 2023 2023 vs 2022 (dollars in thousands) 2024 2023 $ Change % Change 2022 $ Change % Change Service charges $ 90,996 $ 81,892 $ 9,104 11.1 % $ 86,895 $ (5,003) (5.8) % Interchange and card transaction fees 51,539 52,752 (1,213) (2.3) 50,803 1,949 3.8 Trust services 45,576 42,490 3,086 7.3 39,033 3,457 8.9 Insurance commissions and fees 22,370 23,104 (734) (3.2) 24,253 (1,149) (4.7) Securities commissions and fees 31,005 27,734 3,271 11.8 23,715 4,019 16.9 Capital markets income 24,239 27,103 (2,864) (10.6) 35,295 (8,192) (23.2) Mortgage banking operations 27,380 20,692 6,688 32.3 20,646 46 0.2 Dividends on non-marketable equity securities 25,046 21,262 3,784 17.8 11,953 9,309 77.9 Bank owned life insurance 16,741 11,945 4,796 40.2 11,942 3 — Net securities gains (losses) (34,011) (67,432) 33,421 n/m 48 (67,480) n/m Other 15,514 12,790 2,724 21.3 18,970 (6,180) (32.6) Total non-interest income $ 316,395 $ 254,332 $ 62,063 24.4 % $ 323,553 $ (69,221) (21.4) % n/m - not meaningful Total non-interest income increased $62.1 million, or 24.4%.