Biggest changeIncome from operations declined from $10.6 million in 2023 to $4.4 million in 2024 due to the 6.9% decline in system-wide sales and a $6.0 million goodwill and intangible asset charge associated with the MRI acquisition. 24 Table of Contents Results of Operations The following table displays our consolidated statements of operations for the years ended December 31, 2024 and December 31, 2023 (in thousands, except percentages): Year ended December 31, 2024 December 31, 2023 Franchise royalties $ 32,673 94.4 % $ 35,813 94.5 % Service revenue 1,925 5.6 % 2,069 5.5 % Total revenue 34,598 100.0 % 37,882 100.0 % Selling, general and administrative expenses 21,406 61.9 % 24,448 64.5 % Goodwill and intangible asset impairment charge 6,035 17.4 % - — % Depreciation and amortization 2,789 8.1 % 2,793 7.4 % Income from operations 4,368 12.6 % 10,641 28.1 % Other miscellaneous income (expense) 145 0.4 % (1,738 ) (4.6 )% Interest income 556 1.6 % 263 0.7 % Interest and other financing expense (923 ) (2.7 )% (1,386 ) (3.7 )% Net income before income taxes 4,146 12.0 % 7,780 20.5 % Provision for income taxes 221 0.6 % 1,345 3.6 % Net income from continuing operations 3,925 11.3 % 6,435 17.0 % Net loss from discontinued operations, net of tax (253 ) (0.7 )% (300 ) (0.8 )% Net income $ 3,672 10.6 % $ 6,135 16.2 % Non-GAAP data Adjusted EBITDA $ 16,129 46.6 % $ 16,487 43.5 % 1.
Biggest changeResults of Operations The following table displays our consolidated statements of operations for the years ended December 31, 2025 and December 31, 2024 (in thousands, except percentages): Year ended December 31, 2025 December 31, 2024 Franchise royalties $ 28,995 94.6 % $ 32,673 94.4 % Service revenue 1,645 5.4 % 1,925 5.6 % Total revenue 30,640 100.0 % 34,598 100.0 % Selling, general and administrative expenses 20,676 67.5 % 21,406 61.9 % Goodwill and intangible asset impairment charge 674 2.2 % 6,035 17.4 % Depreciation and amortization 3,008 9.8 % 2,789 8.1 % Income from operations 6,282 20.5 % 4,368 12.6 % Other miscellaneous income 223 0.7 % 145 0.4 % Interest income 511 1.7 % 556 1.6 % Interest and other financing expense (307 ) (1.0 )% (923 ) (2.7 )% Net income before income taxes 6,709 21.9 % 4,146 12.0 % Provision for income taxes 100 0.3 % 221 0.6 % Net income from continuing operations 6,609 21.6 % 3,925 11.3 % Net loss from discontinued operations, net of tax (279 ) (0.9 )% (253 ) (0.7 )% Net income $ 6,330 20.7 % $ 3,672 10.6 % Non-GAAP data Adjusted EBITDA $ 14,087 46.0 % $ 16,190 46.8 % 1.
Our franchisees provide various types of temporary personnel, permanent placements, and recruitment services through multiple business models under the trade names “HireQuest Direct,” “Snelling,” “HireQuest,” "TradeCorp," “DriverQuest,” “HireQuest Health,” "Northbound Executive Search," "Management Recruiters International," "MRI," and "Sales Consultants." Some of the MRI franchises also operate under other brands specific to them. ● HireQuest Direct focuses on daily-work/daily-pay jobs primarily for construction and light industrial customers. ● Snelling and HireQuest focus on longer-term staffing positions in the light industrial and administrative arenas. ● DriverQuest specializes in both commercial and non-CDL drivers serving a variety of industries and applications. ● HireQuest Health specializes in skilled personnel in the healthcare and dental industries. ● TradeCorp focuses on short-term skilled construction jobs. ● Northbound, MRI, SearchPath, and Sales Consultants focus on executive, managerial, and professional recruitment services, although they also offer short-term consultant services.
Our franchisees provide various types of temporary personnel, permanent placements, and recruitment services through multiple business models under the trade names “HireQuest Direct,” “Snelling,” “HireQuest,” "TradeCorp," “DriverQuest,” “HireQuest Health,” "Northbound Executive Search," "Management Recruiters International," "MRI," and "Sales Consultants." Some of the MRI franchises also operate under other brands specific to them. ● HireQuest Direct focuses on daily-work/daily-pay jobs primarily for construction and light industrial customers. ● Snelling and HireQuest focus on longer-term staffing positions in the light industrial and administrative arenas. ● DriverQuest specializes in both commercial and non-CDL drivers serving a variety of industries and applications. ● HireQuest Health specializes in skilled personnel in the healthcare and dental industries. ● TradeCorp focuses on short-term skilled construction jobs. ● Northbound and SearchPath focus on executive, managerial, and professional recruitment services, although they also offer short-term consultant services.
Contingent consideration is remeasured at fair value each reporting period with subsequent changes in the fair value of the contingent consideration recognized during the period.
Contingent consideration is remeasured at fair value each reporting period with subsequent changes in the fair value of the contingent consideration recognized during the period.
For the HireQuest, Snelling, DriverQuest, HQ Medical, and TradeCorp model, our royalty fee is 4.5% of the temporary payroll we fund plus 18% of the gross margin for the territory. Most franchise agreements provide for a royalty of 5% to 7% of direct placement sales.
For the Snelling, DriverQuest, HQ Medical, and TradeCorp model, our royalty fee is 4.5% of the temporary payroll we fund plus 18% of the gross margin for the territory. Most franchise agreements provide for a royalty of 5% to 7% of direct placement sales.
The assets and liabilities of a discontinued operation held-for-sale are measured at the lower of the carrying value or fair value less cost to sell. As of December 31, 2024 and 2023 there was 1 company-owned location reported as discontinued operations: ● Certain assets acquired in the Dubin Agreement related to the operations of the Philadelphia franchise.
The assets and liabilities of a discontinued operation held-for-sale are measured at the lower of the carrying value or fair value less cost to sell. As of December 31, 2025 and 2024 there was 1 company-owned location reported as discontinued operations: ● Certain assets acquired in the Dubin Agreement related to the operations of the Philadelphia franchise.
“Risk Factors” for a discussion of uncertainties and assumptions that may cause actual results to differ materially from those expressed or implied in the forward-looking statements. This section of this Annual Report on Form 10-K generally discusses 2024 and 2023 items and year-to-year comparisons between 2024 and 2023.
“Risk Factors” for a discussion of uncertainties and assumptions that may cause actual results to differ materially from those expressed or implied in the forward-looking statements. This section of this Annual Report on Form 10-K generally discusses 2025 and 2024 items and year-to-year comparisons between 2025 and 2024.
Note 1, “ Overview and Summary of Significant Accounting Policies ”, to the Consolidated Financial Statements describes the significant accounting policies used to prepare the Consolidated Financial Statements and recently issued accounting guidance.
Note 1 - Overview and Summary of Significant Accounting Policies to the Consolidated Financial Statements describes the significant accounting policies used to prepare the Consolidated Financial Statements and recently issued accounting guidance.
We will perform our next annual goodwill impairment tests as of August 31, 2025; or earlier, if adverse changes in circumstances result in our assessment that a triggering event has occurred at any of our reporting units and an interim test is required.
We will perform our next annual goodwill impairment tests as of August 31, 2026; or earlier, if adverse changes in circumstances result in our assessment that a triggering event has occurred at any of our reporting units and an interim test is required.
Management uses system-wide sales to benchmark current operating levels to historic operating levels. System-wide sales should not be considered as an alternative to revenue. During 2024, all of our offices were franchised with the only exception being the Philadelphia office acquired in February 2022.
Management uses system-wide sales to benchmark current operating levels to historic operating levels. System-wide sales should not be considered as an alternative to revenue. During 2025, all of our offices were franchised with the only exception being the Philadelphia office acquired in February 2022.
See the definition and reconciliation of Adjusted EBITDA within the immediately following section titled “Use of Non-GAAP Financial Measures: Adjusted EBITDA.” Use of Non-GAAP Financial Measures: Adjusted EBITDA Earnings before interest, taxes, depreciation and amortization, and non-cash compensation, or adjusted EBITDA, is a non-GAAP measure that represents our net income before interest expense, income tax expense, depreciation and amortization, non-cash compensation, costs related to the work opportunity tax credit (“WOTC”) and other charges and gains we consider non-recurring.
See the definition and reconciliation of Adjusted EBITDA within the immediately following section titled “Use of Non-GAAP Financial Measures: Adjusted EBITDA.” 19 Table of Contents Use of Non-GAAP Financial Measures: Adjusted EBITDA Earnings before interest, taxes, depreciation and amortization, and non-cash compensation, or adjusted EBITDA, is a non-GAAP measure that represents our net income before interest expense, income tax expense, depreciation and amortization, non-cash compensation, costs related to the work opportunity tax credit (“WOTC”) and other charges and gains we consider non-recurring.
Subsequent changes in the recorded amount of contingent consideration are recognized during period in which the change was recognized. 31 Table of Contents Goodwill and Other Intangible Assets Goodwill represents the excess of the purchase price over the estimated fair value of the net assets of acquired businesses.
Subsequent changes in the recorded amount of contingent consideration are recognized during period in which the change was recognized. 24 Table of Contents Goodwill and Other Intangible Assets Goodwill represents the excess of the purchase price over the estimated fair value of the net assets of acquired businesses.
For important information regarding the use of the key performance indicator, see the section titled “ Key Performance Indicator: System-Wide Sales ” below. Overview We are a nationwide franchisor of offices providing direct-dispatch, executive search, commercial staffing, and permanent placement solutions primarily in the light industrial, blue-collar, executive, managerial, and administrative segments of the staffing industry.
For important information regarding the use of the key performance indicator, see the section titled “ Key Performance Indicator: System-Wide Sales ” below. 18 Table of Contents Overview We are a nationwide franchisor of offices providing direct-dispatch, executive search, commercial staffing, and permanent placement solutions primarily in the light industrial, blue-collar, executive, managerial, and administrative segments of the staffing industry.
Other factors impacting our effective rate include windfall tax deductions related to stock-based compensation, and deduction limits on overall compensation. 27 Table of Contents Loss from discontinued operations, net of tax Company-owned offices that have been disposed of by sale, disposed of other than by sale, or are classified as held-for-sale are reported separately as discontinued operations.
Other factors impacting our effective rate include windfall tax deductions related to stock based compensation, and deduction limits on overall compensation. Loss from discontinued operations, net of tax Company-owned offices that have been disposed of by sale, disposed of other than by sale, or are classified as held-for-sale are reported separately as discontinued operations.
Discussions of 2023 items and year-to-year comparisons between 2023 and 2022 that are not included in this Annual Report on Form 10-K can be found in "Management’s Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 which we filed with the SEC on March 21, 2024.
Discussions of 2024 items and year-to-year comparisons between 2024 and 2023 that are not included in this Annual Report on Form 10-K can be found in "Management’s Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2024 which we filed with the SEC on March 27, 2025.
Workers ’ Compensation Claims Liability We maintain reserves for workers’ compensation claims based on their estimated future cost. These reserves include claims that have been reported but not settled, as well as claims that have been incurred but not reported. Our estimated workers’ compensation claims liability was $6.3 million at December 31, 2024, versus $6.6 million at December 31, 2023.
Workers ’ Compensation Claims Liability We maintain reserves for workers’ compensation claims based on their estimated future cost. These reserves include claims that have been reported but not settled, as well as claims that have been incurred but not reported. Our estimated workers’ compensation claims liability was $5.2 million at December 31, 2025, versus $6.3 million at December 31, 2024.
Other current liabilities include approximately $7.6 million due to our franchisees, $2.6 million of accrued wages, benefits and payroll taxes, and $3.6 million related to our workers’ compensation claims liability. Our working capital requirements are driven largely by temporary employee payroll, which is typically paid daily or weekly, and weekly cash settlements with our franchises.
Other current liabilities include approximately $7.0 million due to our franchisees, $1.8 million of accrued wages, benefits and payroll taxes, and $2.9 million related to our workers’ compensation claims liability. Our working capital requirements are driven largely by temporary employee payroll, which is typically paid daily or weekly, and weekly cash settlements with our franchises.
Our allowance for credit losses on notes receivable was approximately $773 thousand and $623 thousand at D ecember 31, 2024 and December 31, 2023, respectively. Some of our notes receivable have contingent consideration based on a percentage of specified system-wide sales that exceed certain thresholds. Notes with contingent consideration are recorded at fair value when originated.
Our allowance for credit losses on notes receivable was approximately $1.2 million and $773 thousand at D ecember 31, 2025 and December 31, 2024, respectively. Some of our notes receivable have contingent consideration based on a percentage of specified system-wide sales that exceed certain thresholds. Notes with contingent consideration are recorded at fair value when originated.
Our current assets included approximately $2.2 million of cash and $ 42.3 million of accounts receivable, which our franchisees have billed to customers and which we own in accordance with our franchise agreements.
Our current assets included approximately $3.9 million of cash and $ 39.3 million of accounts receivable, which our franchisees have billed to customers and which we own in accordance with our franchise agreements.
We also receive principal and interest payments on notes receivable that we issued in connection with the conversion of company-owned offices to franchised offices. At December 31, 2024 our current assets exceeded our current liabilities by approximately $25.1 million.
We also receive principal and interest payments on notes receivable that we issued in connection with the conversion of company-owned offices to franchised offices. At December 31, 2025 our current assets exceeded our current liabilities by approximately $33.0 million.
We cannot provide assurances that we will have future access to the capital or credit markets on acceptable terms. 28 Table of Contents Cash Flows Operating Activities During 2024 net cash generated by operating activities was approximately $12.3 million.
We cannot provide assurances that we will have future access to the capital or credit markets on acceptable terms. 22 Table of Contents Cash Flows Operating Activities During 2025 net cash generated by operating activities was approximately $12.1 million.
At December 31, 2024, availability under the Senior Credit Facility was approximately $33.6 million based on eligible collateral, less letter of credit reserves, bank product reserves and current advances assuming continued covenant compliance.
At December 31, 2025, availability under the Senior Credit Facility was approximately $40.3 million based on eligible collateral, less letter of credit reserves, bank product reserves and current advances assuming continued covenant compliance.
Financing Activities During 2024, net cash used in financing activities was approximately $11.2 million which was primarily due to a net payback on our revolving credit of $7.3 million, and by the payment of dividends of approximately $3.4 million.
Financing Activities During 2025, net cash used in financing activities was approximately $10.7 million which was primarily due to a net payback on our revolving credit of $6.8 million, and by the payment of dividends of approximately $3.4 million.
The blended effective royalty rate for 2024 and 2023 was 5.8% and 5.9%, respectively. Service Revenue Service revenue consists of revenue generated from franchisees that are outside of our core services such as license fees, franchise fees related to our advertising fund, and miscellaneous income.
The blended effective royalty rate for 2025 and 2024 was the same at 5.8%. 20 Table of Contents Service Revenue Service revenue consists of revenue generated from franchisees that are outside of our core services such as license fees, franchise fees related to our advertising fund, and miscellaneous income.
The loss from discontinued operations amounts as reported on our consolidated statements of income was comprised of the following amounts: Year ended December 31, December 31, (in thousands) 2024 2023 Revenue $ 759 $ 1,777 Cost of staffing services 251 1,145 Gross profit 508 632 Selling, general and administrative expense (772 ) (713 ) (Loss) gain on sale of intangible assets (11 ) 197 Interest expense (60 ) - Impairment of intangible asset - (514 ) Net loss before income taxes (335 ) (398 ) Benefit for income taxes (82 ) (98 ) Net loss $ (253 ) $ (300 ) Liquidity and Capital Resources Overview Our major source of liquidity and capital is cash generated from our ongoing operations consisting of royalty revenue, service revenue and staffing revenue from franchisee-owned locations.
The loss from discontinued operations amounts as reported on our consolidated statements of income was comprised of the following amounts: Year ended December 31, December 31, (in thousands) 2025 2024 Revenue $ 634 $ 759 Cost of staffing services 300 251 Gross profit 334 508 Selling, general and administrative expense (484 ) (772 ) Loss on sale of intangible assets - (11 ) Interest expense - (60 ) Impairment of intangible asset (219 ) - Net loss before income taxes (369 ) (335 ) Benefit for income taxes (90 ) (82 ) Net loss $ (279 ) $ (253 ) Liquidity and Capital Resources Overview Our major source of liquidity and capital is cash generated from our ongoing operations consisting of royalty revenue, service revenue and staffing revenue from franchisee-owned locations.
As of December 31, 2024, the outstanding balance under our line of credit with Bank of America was $6.8 million, with approximately another $9.7 million utilized for the issuance of Letters of Credit, leaving approximately $33.4 million available for additional borrowing under the line as of such date, assuming compliance with necessary conditions.
As of December 31, 2025, the outstanding balance under our line of credit with Bank of America was $0, with approximately another $9.7 million utilized for the issuance of Letters of Credit, leaving approximately $40.3 million available for additional borrowing under the line as of such date, assuming compliance with necessary conditions.
The effective tax rate is primarily driven by the federal Work Opportunity Tax Credit, which reduced our effec tive tax rate by 21% and 12% for the years en ded December 31, 2024 and December 31, 2023, respectively, and is included as part of income tax expense because it can be claimed only on the income tax return and can be realized only through the existence of taxable income.
The effective tax rate is primarily driven by hiring tax credits, which reduced our effective tax rate by 28% and 21% for the years en ded December 31, 2025 and December 31, 2024, respectively, and is included as part of income tax expense because it can be claimed only on the income tax return and can be realized only through the existence of taxable income.
The decrease in system-wide sales is primarily related to a decrease in demand in the staffing and recruiting industry during the year which particularly affected MRI where system-wide sales decreased 18.6% or $31 million in 2024 when compared to 2023.
The decrease in system-wide sales is primarily related to a decrease in demand in the staffing and recruiting industry during the year which particularly affected MRI where system-wide sales decreased 23.7% or $36.1 million in 2025 when compared to 2024.
Our liquidity position stayed strong in 2024 with Current Assets at December 31, 2024 of $49.2 million compared to $51.5 million at December 31, 2023.
Our liquidity position stayed strong in 2025 with Current Assets at December 31, 2025 of $48.3 million compared to $49.2 million at December 31, 2024.
Fees collected related to our advertising fund decreased by approximately $126 thousand from $515 thousand in 2023 to $389 thousand in 2023 and is related to the decline in MRI system-wide sales.
Fees collected related to our advertising fund decreased by approximately $128 thousand from $389 thousand in 2024 to $261 thousand in 2025 and is related to the decline in MRI system-wide sales.
Under the HireQuest Direct model, the royalty fee charged ranges from 6% to 8% of gross billings, depending on volume. Royalty fees are charged at 8% for the first $1 million of billing with the royalty fee dropping 0.5% for every $1 million of billing thereafter until the royalty fee is 6% (once gross billings reach $4 million annually).
Royalty fees are charged at 8% for the first $1 million of billing with the royalty fee dropping 0.5% for every $1 million of billing thereafter until the royalty fee is 6% (once gross billings reach $4 million annually).
Business Combinations We account for business acquisitions under the acquisition method of accounting by recognizing identifiable tangible and intangible assets acquired, liabilities assumed, and non-controlling interests in the acquired business at their fair values.
The balance for goodwill was approximately $1.6 million at December 31, 2025 and December 31, 2024. Business Combinations We account for business acquisitions under the acquisition method of accounting by recognizing identifiable tangible and intangible assets acquired, liabilities assumed, and non-controlling interests in the acquired business at their fair values.
Workers compensation rating is typically based on job classification, and our workers typically fall into hundreds of different classifications. Annually, we use third-party actuaries to ensure that the overall ratings are sound, that individual insurer rates are adequate, and that individual risks receive a fair rate that reflects both the characteristics of the job classification and the Company's risk experience.
Annually, we use third-party actuaries to ensure that the overall ratings are sound, that individual insurer rates are adequate, and that individual risks receive a fair rate that reflects both the characteristics of the job classification and the Company's risk experience.
For additional information rel ated to the letter of credit securing our workers’ compensation obligations see Note 5 - Workers’ Compensation Insurance and Reserves. 29 Table of Contents Key Performance Indicator: System-Wide Sales We refer to total sales generated by our franchisees as “franchise sales.” For any period prior to their conversion to franchises, we refer to sales at company-owned and operated offices as “company-owned sales.” In turn, we refer to the sum of franchise sales and company-owned sales as “system-wide sales.” In other words, system-wide sales include sales at all offices, whether owned and operated by us or by our franchisees.
Key Performance Indicator: System-Wide Sales We refer to total sales generated by our franchisees as “franchise sales.” For any period prior to their conversion to franchises, we refer to sales at company-owned and operated offices as “company-owned sales.” In turn, we refer to the sum of franchise sales and company-owned sales as “system-wide sales.” In other words, system-wide sales include sales at all offices, whether owned and operated by us or by our franchisees.
Service revenue for the year ended December 31, 2024 was approximately $1.9 m illion which decreased when compared to $2.1 million for the year ended December 31, 2023. Interest on overdue accounts decreased approximately $62 thousand from $850 thousand for the year ended December 31, 2023 to $788 thousand for the year ended at December 31, 2024.
Service revenue for the year ended December 31, 2025 was approximately $1.6 million which decreased when compared to $1.9 million for the year ended December 31, 2024. Interest on overdue accounts increased approximately $116 thousand from $788 thousand for the year ended December 31, 2024 to $904 thousand for the year ended at December 31, 2025.
Once a company-owned office is sold, disposed of, or otherwise classified as held-for-sale, it would not be reflected in revenue and instead reported as “Income from discontinued operations, net of tax.” For a description of our revenue recognition practices, please refer to “ Note 1 – Overview and Summary of Significant Accounting Policies – Revenue Recognition, ” which disclosure is incorporated herein by reference. 25 Table of Contents Total revenue for the year ended December 31, 2024 was approximately $34.6 million compared to $37.9 million for the year ended December 31, 2023, a decrease of 8.7%.
Once a company-owned office is sold, disposed of, or otherwise classified as held-for-sale, it would not be reflected in revenue and instead reported as “Income from discontinued operations, net of tax.” For a description of our revenue recognition practices, please refer to “ Note 1 – Overview and Summary of Significant Accounting Policies – Revenue Recognition, ” which disclosure is incorporated herein by reference.
The balance for the trade name related to MRI was approximately $940 thousand and $2.2 million at December 31, 2024 and December 31, 2023, respectively. The combined impairment charge of approximately $6.0 million is reflected in the line item, "Goodwill and intangible asset impairment charge," in our Consolidated Statements of Income for the twelve months ended December 31, 2024.
The combined impairment charge of approximately $674 thousand and $6.0 million is reflected in the line item, "Goodwill and intangible asset impairment charge," in our Consolidated Statements of Income for the twelve months ended December 31, 2025 and December 31, 2024, respectively.
Some of the industries in which we operate are subject to seasonal fluctuation. Many of the jobs filled by employees are outdoor jobs that are generally performed during the warmer months of the year.
Seasonality Our revenue fluctuates quarterly and is generally higher in the second and third quarters of our year. Some of the industries in which we operate are subject to seasonal fluctuation. Many of the jobs filled by employees are outdoor jobs that are generally performed during the warmer months of the year.
Depreciation and Amortization Depreciation and amortization for the year ended December 31, 2024 was approximately $2.8 million compared to $2.8 million for the year ended December 31, 2023. Other Miscellaneous Income and Expense Other miscellaneous income and expense includes all non-operating income and expense other than interest and taxes.
Other Miscellaneous Income Other miscellaneous income includes all non-operating income and expense other than interest and taxes. For the year ended December 31, 2025, other miscellaneous income was approximately $223 thousand, compared to $145 thousand for the year ended December 31, 2024.
We provide employment for an estimated 65 thousand temporary employees annually working for thousands of clients in many industries including construction, healthcare, recycling, warehousing, logistics, auctioneering, manufacturing, hospitality, landscaping, and retail. We finished 2024 with a strong balance sheet. Our assets exceeded liabilities by over $64.8 million.
In addition, there were 18 MRI locations that provided contract staffing services only. We provide employment for an estimated 75 thousand temporary employees annually working for thousands of clients in many industries including construction, healthcare, recycling, warehousing, logistics, auctioneering, manufacturing, hospitality, landscaping, and retail. We finished 2025 with a strong balance sheet. Our assets exceeded liabilities by over $68.3 million.
Franchise royalties for the year ended December 31, 2024 were approximately $32.7 million compared to $35.8 million for the year ended December 31, 2023, a decrease of 8.8%, driven predominantly by a decline in total system-wide sales of $41.5 million from $605.1 million in 2023 to $563.6 million in 2024 .
Franchise royalties for the year ended December 31, 2025 were approximately $29.0 million compared to $32.7 million for the year ended December 31, 2024, a decrease of 11.3%, driven predominantly by a decline in total system-wide sales of $63.4 million from $563.6 million in 2024 to $500.2 million in 2025 .
Year ended December 31, 2024 December 31, 2023 Net income $ 3,672 10.6 % $ 6,135 16.2 % Interest and other financing expense 923 2.7 % 1,386 3.7 % Provision for income taxes 221 0.6 % 1,345 3.6 % Depreciation and amortization 2,789 8.1 % 2,793 7.4 % EBITDA 7,605 22.0 % 11,659 30.8 % WOTC related costs 483 1.4 % 461 1.2 % Non-cash compensation 1,759 5.1 % 1,483 3.9 % Goodwill and intangible asset impairment 6,035 17.4 % - — % Acquisition related charges (28 ) (0.1 )% 2,344 6.2 % Impairment of notes receivable 275 0.8 % 540 1.4 % Adjusted EBITDA $ 16,129 46.6 % $ 16,487 43.5 % Revenue Our total revenue consists of franchise royalties, and service revenue we receive from our franchises.
Year ended December 31, 2025 December 31, 2024 Net income $ 6,330 20.7 % $ 3,672 10.6 % Interest and other financing expense 307 1.0 % 983 2.8 % Provision for income taxes 100 0.3 % 221 0.6 % Depreciation and amortization 3,008 9.8 % 2,789 8.1 % EBITDA 9,745 31.8 % 7,665 22.2 % WOTC related costs 692 2.3 % 483 1.4 % Non-cash compensation 936 3.1 % 1,759 5.1 % Goodwill and intangible asset impairment 892 2.9 % 6,035 17.4 % Acquisition related charges 1,240 4.0 % (27 ) (0.1 )% Impairment of notes receivable 582 1.9 % 275 0.8 % Adjusted EBITDA $ 14,087 46.0 % $ 16,190 46.8 % Revenue Our total revenue consists of franchise royalties, and service revenue we receive from our franchises.
The following table reflects our system-wide sales broken into its components for the periods indicated (in thousands): Year ended December 31, December 31, 2024 2023 System-wide sales from HireQuest Direct $ 235,278 $ 246,193 System-wide sales from Snelling and HireQuest 155,443 157,404 System-wide sales from DriverQuest and TradeCorp 13,687 5,824 System-wide sales from HireQuest Health 6,033 6,700 System-wide sales from Northbound, MRI, and SearchPath 152,423 187,244 System-wide sales from discontinued operations 759 1,777 System-wide sales $ 563,623 $ 605,142 System-wide sales were $563.6 million in 2024, a decrease of 6.9%, from $605.1 million in 2023.
The following table reflects our system-wide sales broken into its components for the periods indicated (in thousands): Year ended December 31, December 31, 2025 2024 System-wide sales from HireQuest Direct $ 217,753 $ 235,278 System-wide sales from Snelling and HireQuest 147,257 155,443 System-wide sales from DriverQuest and TradeCorp 14,180 13,687 System-wide sales from HireQuest Health 4,078 6,033 System-wide sales from Northbound, MRI, and SearchPath 116,286 152,423 System-wide sales from discontinued operations 633 759 System-wide sales $ 500,187 $ 563,623 System-wide sales were $500.2 million in 2025, a decrease of 11.3%, from $563.6 million in 2024.
Our workers' compensation reserves provide benefits following a workplace injury. Benefits are usually statutory in nature and are generally provided in partial or complete replacement of the injured worker’s recourse to the liability system. Payments may include medical treatment, rehabilitation, lost wages, and survivor benefits.
Benefits are usually statutory in nature and are generally provided in partial or complete replacement of the injured worker’s recourse to the liability system. Payments may include medical treatment, rehabilitation, lost wages, and survivor benefits. Workers compensation rating is typically based on job classification, and our workers typically fall into hundreds of different classifications.
The increase in Other Operating expense primarily relates to a $6.0 million intangible asset and goodwill impairment charge related to MRI partially offset by a $1.2 million decrease in salaries, bonuses and stock based compensation.
The decrease in Other Operating expense primarily relates to a $6.0 million goodwill and intangible asset charge in 2024 compared to only $674 thousand in 2025, as well as a decrease of approximately $828 thousand in salaries, bonuses and stock based compensation. These decreases were partially offset by $1.2 million in transaction related expenses in 2025.
Generally workers' compensation expense or benefit will fluctuate based on the mix of classifications, the level of payroll, recent claims resolution and cumulative experience.
Generally workers' compensation expense or benefit will fluctuate based on the mix of classifications, the level of payroll, recent claims resolution and cumulative experience. We cannot accurately predict the effects of workers' compensation in future periods, and historical trends may not be indicative of future results.
Operating Expenses Operating expenses for the year ended December 31, 2024 were approximately $30.2 million compared to $27.2 million for the year ended December 31, 2023, an increase of $3.0 million.
Other Operating Expenses Other Operating Expenses for the year ended December 31, 2025 were approximately $21.3 million compared to $25.5 million for the year ended December 31, 2024, a decrease of $4.2 million.
Workers' Compensation Workers' compensation expense was approximately $2.0 million for the year ended December 31, 2024, versus an expense of approximately $3.7 million for the year ended December 31, 2023 a decrease of $1.7 million. This decrease is primarily due to a decreased number of medical claims relative to comparison periods.
Workers' Compensation Workers' compensation expense was approximately $89 thousand for the year ended December 31, 2025, versus an expense of approximately $2.0 million for the year ended December 31, 2024, a decrease of $1.9 million.
This decrease follows the overall decrease in accounts receivable. We pride ourselves on maintaining quality, creditworthy customers who pay timely, and the Company does not strive to increase interest on aged accounts receivable.
This increase is related to an increase in accounts that were paid between 42 and 84 days outstanding. We pride ourselves on maintaining quality, creditworthy customers who pay timely, and the Company does not strive to increase interest on aged accounts receivable. Net insurance fees decreased by approximately $236 thousand to $94 thousand in 2025 from $330 thousand in 2024.
This increase was primarily driven by a $6.0 million goodwill and intangible asset charge in 2024 associated with MRI partially offset by a $1.2 million decrease in salaries, bonuses and stock based compensation and a $1.7 million reduction in net workers' compensation expense.
The goodwill and intangible asset charge in both 2024 and 2025 were associated with MRI. Salaries, bonuses and stock based compensation also decreased approximately $828 thousand and net workers' compensation expense decreased $1.9 million. These decreases were partially offset by $1.2 million in transaction related expenses in 2025.
As a result of this review we concluded the carrying value of the trade name related to MRI exceeded its estimated fair value resulting in an impairment charge of approximately $1.2 million. The related impairment was primarily attributable to industry and market conditions effecting the overall financial performance of the reporting unit.
Also as a result of this review we concluded the carrying amount of the MRI trade name exceeded its estimated fair value resulting in an impairment charge of $150 thousand. These related impairments were attributable to decreased cash flows resulting from the contribution agreement.
This decrease is roughly consistent with the decrease in underlying system-wide sales which decreased 6.9% from $605.1 million in 2023 to $563.6 million in 2024. Revenue does not include any company-owned offices, as the office that we own is classified as held-for-sale. Franchise Royalties We charge our franchisees a royalty fee on the basis of one of several models.
The office that we own is classified as held-for-sale and is not included in revenue. Franchise Royalties We charge our franchisees a royalty fee on the basis of one of several models. Under the HireQuest Direct model, the royalty fee charged ranges from 6% to 8% of gross billings, depending on volume.
Interest income represents interest related to the financing of franchised locations. The increase is primarily driven by the disposition of the TEC assets. Interest and other financing expense relates primarily to our revolving credit facility.
Interest income Interest income for the year ended December 31, 2025 was approximately $511 thousand compared to $556 thousand for the year ended December 31, 2024. Interest income represents interest related to the financing of franchised locations. 21 Table of Contents Interest and other financing expense Interest and other financing expense relates primarily to our revolving credit facility.
Net cash generated by operating activities for the year included net income of approximately $3.9 million and a change of working capital of $0.9 million as a use of cash which was partially offset by significant non-cash expenses in 2024, including approximately $6.0 million in an intangible asset and goodwill impairment charge, $1.8 million in stock-based compensation, and $2.8 million in depreciation and amortization.
Non-cash expenses in 2025 included approximately $674 thousand in an intangible asset and goodwill impairment charge, $936 thousand in stock based compensation, and $3.0 million in depreciation and amortization. Investing Activities During 2025, net cash generated from investing activities was approximately $296 thousand and included proceeds from payments on notes receivable of approximately $1.2 million.
O ur average borrowing rate for the year ended December 31, 202 4 was 6. 5 % and is repriced daily.
O ur average borrowing rate for the year ended December 31, 2025 was 3.7% and is repriced daily. For additional information related to the letter of credit securing our workers’ compensation obligations see Note 5 - Workers’ Compensation Insurance and Reserves .
On a year-over-year basis, we saw a 6.9% decrease in our system-wide sales from $605.1 million in 2023 to $563.6 million in 2024 as the overall staffing and recruiting industry softened during the year which particularly affected MRI where system-wide sales decreased 18.6% or $31 million in 2024 when compared to 2023.
On a year-over-year basis, we saw a 11.3% decrease in our system-wide sales from $563.6 million in 2024 to $500.2 million in 2025 as the overall staffing and recruiting industry remained soft during the year due to overall economic factors including inflation and lack of investment in economic expansion given global uncertainty.
Number of Offices We track the number of offices we open and close every year as the number of offices is usually directly tied to the amount of royalty and service revenue we earn. In 2024, we decreased our office count by 2 offices on a net basis by opening or acquiring 30 and closing 32.
In 2025, we decreased our office count by 12 offices on a net basis by opening or acquiring 7 and closing 19. The following table accounts for the number of offices opened and closed in 2025 and 2024.
Interest and other financing expense decreased approximately $0.4 million to $1.0 million in the year ended December 31, 2024 when compared to the $1.4 million for the year ended December 31, 2023. This decrease was due primarily to lower average borrowings during the year . In 2024 our average borrowings were $13.3 million versus $16.5 million in 2023.
Interest and other financing expense decreased approximately $616 thousand to $307 thousand in the year ended December 31, 2025 when compared to the $923 thousand for the year ended December 31, 2024.
Interest and other financing expense will fluctuate as we utilize the line of credit for acquisitions or other short-term liquidity needs. Provision for income tax Income tax expense was approximately $0.2 million in 2024 and $1.3 million in 2023. The effective tax rates for 2024 and 2023 were 5.3% and 17.3%, respectively.
Provision for income tax Income tax expense was approximately $100 thousand in 2025 and $221 thousand in 2024. The effective tax rates for 2025 and 2024 were 1.5% and 5.3%, respectively.
As a result of this review, we concluded that the carrying value of our MRI reporting unit exceeded its estimated fair value resulting in an impairment charge of approximately $4.8 million. The goodwill impairment was primarily attributable to industry and market conditions affecting the overall financial performance of the reporting unit.
Management deemed this a triggering event that led us to review the carrying value of intangible assets related to MRI. As a result of this review we concluded that the carrying amount of franchise agreements acquired in the MRI acquisition exceeded their estimated fair value resulting in an impairment charge of approximately $294 thousand.
As of December 31, 2024 we had approximately 425 franchisee-owned offices and 1 company-owned office in 44 states, the District of Columbia, and 13 countries outside of the United States. We licensed our tradenames to approximately 6 offices in California. In addition, there were 12 MRI locations that provided contract staffing services only.
As of December 31, 2025 we had 413 franchisee-owned offices and 1 company-owned office in 43 states, the District of Columbia, and 14 countries outside of the United States. 197 of those offices operated by 177 franchisees were MRI offices which were divested to MRINetwork Operations, LLC on January 1, 2026.