A significant increase in the volume of claims or amount of settlements exceeding our coverage-layer specific, aggregated reimbursement limits could result in significant increase in our estimated liability for claims in future periods. In addition, we record receivables for amounts expected to be reimbursed for payments made in excess of self-insurance levels on covered claims.
A significant increase in the volume of claims or amount of settlements exceeding our coverage-layer specific, aggregated reimbursement limits could result in a significant increase in our estimated liability for claims in future periods. In addition, we record receivables for amounts expected to be reimbursed for payments made in excess of self-insurance levels on covered claims.
Net gain from sale or disposal of assets was $25.4 million in 2022, compared to a net loss from sale or disposals of assets of $5.5 million in 2021. Net interest expense for 2022 increased by 9.7% compared with 2021, due to higher effective interest rates on our debt.
Net gain from sale or disposal of assets was $25.4 million in 2022, compared to a net loss from sale or disposals of assets of $5.5 million in 2021. 22 Net interest expense for 2022 increased by 9.7% compared with 2021, due to higher effective interest rates on our debt.
A large portion of our cost structure is variable. Purchased transportation expense represents more than half of our total costs and is heavily tied to load volumes. Our second largest cost item is salaries and wages, the largest portion of which is driver pay, which includes a large variable component. 24 Our senior notes consist of two separate issuances.
A large portion of our cost structure is variable. Purchased transportation expense represents more than half of our total costs and is heavily tied to load volumes. Our second largest cost item is salaries and wages, the largest portion of which is driver pay, which includes a large variable component. 25 Our senior notes consist of two separate issuances.
We have not identified any impairment to our assets at December 31, 2022. We have agreements with our primary tractor suppliers for residual or trade-in values for certain new equipment. We have utilized these trade-in values, as well as other operational information such as anticipated annual miles, in accounting for depreciation expense.
We have not identified any impairment to our assets at December 31, 2023. We have agreements with our primary tractor suppliers for residual or trade-in values for certain new equipment. We have utilized these trade-in values, as well as other operational information such as anticipated annual miles, in accounting for depreciation expense.
See Note 6, Income Taxes, in our Consolidated Financial Statements for a discussion of our current tax contingencies. 16 RESULTS OF OPERATIONS The following table sets forth items in our Consolidated Statements of Earnings as a percentage of operating revenues and the percentage increase or decrease of those items compared with the prior year.
See Note 6, Income Taxes, in our Consolidated Financial Statements for a discussion of our current tax contingencies. 17 RESULTS OF OPERATIONS The following table sets forth items in our Consolidated Statements of Earnings as a percentage of operating revenues and the percentage increase or decrease of those items compared with the prior year.
We were fully insured for workers’ compensation claims for nearly all states. We have policies in place for 2023 with substantially the same terms as our 2022 policies for personal injury, property damage, workers’ compensation, and cargo loss or damage.
We were fully insured for workers’ compensation claims for nearly all states. We have policies in place for 2024 with substantially the same terms as our 2023 policies for personal injury, property damage, workers’ compensation, and cargo loss or damage.
The amounts of self-insurance change from time to time based on measurement dates, policy expiration dates, and claim type. For 2020 through 2022, we were self-insured for $500,000 per occurrence as well as subject to coverage-layer-specific, aggregated reimbursement limits of covered excess claims for personal injury and property damage.
The amounts of self-insurance change from time to time based on measurement dates, policy expiration dates, and claim type. For 2021 through 2023, we were self-insured for $500,000 per occurrence as well as subject to coverage-layer-specific, aggregated reimbursement limits of covered excess claims for personal injury and property damage.
The increase in revenue was partially offset by the effects of internal efforts to improve revenue quality across certain accounts as well as supply-chain related constraints for goods in the primary markets served by FMS. Operating income of our FMS segment increased to $35 million in 2022, from $28 million in 2021.
The increase in revenue was partially offset by the effects of internal efforts to improve revenue quality across certain accounts as well as supply-chain related constraints for goods in the primary markets served by FMS. Operating income of our FMS segment increased to $37 million in 2022, from $34 million in 2021.
In doing so, the recorded liability considers future claims growth and provides a reserve for incurred-but-not-reported claims. We do not discount our estimated losses. At December 31, 2022, we had an accrual of approximately $427 million for estimated claims.
In doing so, the recorded liability considers future claims growth and provides a reserve for incurred-but-not-reported claims. We do not discount our estimated losses. At December 31, 2023, we had an accrual of approximately $523 million for estimated claims.
At December 31, 2022, we have recorded $374 million of expected reimbursement for covered excess claims, other insurance deposits, and prepaid insurance premiums. 15 Revenue Equipment We operate a significant number of tractors, trucks, containers, chassis, and trailers in connection with our business. This equipment may be purchased or acquired under lease agreements.
At December 31, 2023, we have recorded $493 million of expected reimbursement for covered excess claims, other insurance deposits, and prepaid insurance premiums. 16 Revenue Equipment We operate a significant number of tractors, trucks, containers, chassis, and trailers in connection with our business. This equipment may be purchased or acquired under lease agreements.
In addition, JBI incurred $33 million in expense for the segment’s portion of the additional casualty claim reserves in 2022. DCS Segment DCS segment revenue increased 31% to $3.38 billion in 2022, from $2.58 billion in 2021. Productivity, defined as revenue per truck per week, increased 11% compared to 2021. Productivity excluding fuel surcharge revenue increased 4% from 2021.
In addition, JBI incurred $33 million in expense for the segment’s portion of the additional casualty claim reserves in 2022. DCS Segment DCS segment revenue increased 30% to $3.52 billion in 2022, from $2.71 billion in 2021. Productivity, defined as revenue per truck per week, increased 11% compared to 2021. Productivity excluding fuel surcharge revenue increased 4% from 2021.
The increase in productivity was primarily due to contractual index-based rate increases, partially offset by lower productivity of equipment on start-up accounts. Customer retention rates remain above 98%. Operating income of our DCS segment increased to $345 million in 2022, from $304 million in 2021.
The increase in productivity was primarily due to contractual index-based rate increases, partially offset by lower productivity of equipment on start-up accounts. Customer retention rates remained above 98%. Operating income of our DCS segment increased to $361 million in 2022, from $314 million in 2021.
We paid a $0.27 per share quarterly dividend in 2020, a $0.28 per share quarterly dividend in the first quarter of 2021, a $0.30 per share quarterly dividend in the last three quarters of 2021, and a $0.40 per share quarterly dividend in 2022.
We paid a $0.28 per share quarterly dividend in the first quarter of 2021, a $0.30 per share quarterly dividend in the last three quarters of 2021, a $0.40 per share quarterly dividend in 2022, and a $0.42 per share quarterly dividend in 2023.
These payments are classified as purchased transportation expense. Depreciation and amortization expense increased 15.7% in 2022, primarily due to equipment purchases related to new DCS long-term customer contracts, the addition of trailing equipment within our JBI and JBT segments and increased intangible asset amortization expense resulting from the business acquisition within FMS.
Depreciation and amortization expense increased 15.7% in 2022, primarily due to equipment purchases related to new DCS long-term customer contracts, the addition of trailing equipment within our JBI and JBT segments and increased intangible asset amortization expense resulting from the business acquisition within FMS.
Percentage of Operating Revenues Percentage Change Between Years 2022 2021 2020 2022 vs. 2021 2021 vs. 2020 Operating revenues 100.0 % 100.0 % 100.0 % 21.7 % 26.3 % Operating expenses: Rents and purchased transportation 49.9 53.0 51.4 14.6 30.2 Salaries, wages and employee benefits 22.8 22.7 24.4 22.1 17.6 Fuel and fuel taxes 6.3 4.4 3.7 75.6 48.4 Depreciation and amortization 4.4 4.6 5.5 15.7 5.6 Operating supplies and expenses 3.4 3.0 3.5 36.1 10.5 Insurance and claims 2.1 1.4 1.4 92.7 22.7 General and administrative expenses, net of asset dispositions 1.4 1.5 1.8 10.1 8.6 Operating taxes and licenses 0.5 0.5 0.6 14.8 9.4 Communication and utilities 0.2 0.3 0.3 5.3 4.0 Total operating expenses 91.0 91.4 92.6 21.2 24.6 Operating income 9.0 8.6 7.4 27.4 46.6 Net interest expense 0.4 0.4 0.5 9.7 (2.8 ) Earnings before income taxes 8.6 8.2 6.9 28.2 50.1 Income taxes 2.1 1.9 1.6 30.6 49.4 Net earnings 6.5 % 6.3 % 5.3 % 27.4 % 50.3 % 2022 Compared With 2021 Consolidated Operating Revenues Our total consolidated operating revenues increased 21.7% to $14.81 billion in 2022, compared to $12.17 billion in 2021.
Percentage of Operating Revenues Percentage Change Between Years 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Operating revenues 100.0 % 100.0 % 100.0 % (13.4 )% 21.7 % Operating expenses: Rents and purchased transportation 45.8 49.9 53.0 (20.6 ) 14.6 Salaries, wages and employee benefits 25.4 22.8 22.7 (3.4 ) 22.1 Fuel and fuel taxes 5.9 6.3 4.4 (19.3 ) 75.6 Depreciation and amortization 5.8 4.4 4.6 14.5 15.7 Operating supplies and expenses 4.0 3.4 3.0 1.4 36.1 Insurance and claims 2.5 2.1 1.4 (0.8 ) 92.7 General and administrative expenses, net of asset dispositions 2.0 1.4 1.5 27.5 10.1 Operating taxes and licenses 0.6 0.5 0.5 9.9 14.8 Communication and utilities 0.3 0.2 0.3 15.4 5.3 Total operating expenses 92.3 91.0 91.4 (12.2 ) 21.2 Operating income 7.7 9.0 8.6 (25.4 ) 27.4 Net interest expense 0.4 0.4 0.4 16.2 9.7 Earnings before income taxes 7.3 8.6 8.2 (27.0 ) 28.2 Income taxes 1.6 2.1 1.9 (33.8 ) 30.6 Net earnings 5.7 % 6.5 % 6.3 % (24.9 )% 27.4 % 2023 Compared With 2022 Consolidated Operating Revenues Our total consolidated operating revenues decreased 13.4% to $12.83 billion in 2023, compared to $14.81 billion in 2022.
Excluding fuel surcharges, revenue for 2021 increased 70% compared to 2020, primarily due to a 10% increase in load volume and a 55% increase in revenue excluding fuel surcharge revenue per load compared to 2020. The 2021 growth in load count was primarily due to the continued expansion of J.B. Hunt 360box which leverages the J.B.
Excluding fuel surcharges, revenue for 2022 increased 31% compared to 2021, primarily due to a 22% increase in load volume and a 8% increase in revenue excluding fuel surcharge revenue per load compared to 2021. The 2022 growth in load count was primarily due to the continued expansion of J.B. Hunt 360box which leverages the J.B.
Gross profit margin increased to 11.8% in the current year versus 9.9% last year. Approximately $1.58 billion of ICS revenue for 2021 was executed through the Marketplace for J.B. Hunt 360 compared to $1.14 billion in 2020.
Gross profit margin increased to 14.6% in the current year versus 11.5% in 2021. Approximately $1.52 billion of ICS revenue for 2022 was executed through the Marketplace for J.B. Hunt 360 compared to $1.58 billion in 2021.
Fuel and fuel taxes expense increased 48.4% in 2021 compared with 2020, due primarily to an increase in the price of fuel during 2021 and increased road miles.
Fuel and fuel taxes expense increased 75.6% in 2022 compared with 2021, due primarily to an increase in the price of fuel during 2022 and increased road miles.
On January 19, 2023, we announced an increase in our quarterly cash dividend from $0.40 to $0.42 per share, which was paid February 24, 2023, to stockholders of record on February 10, 2023. We currently intend to continue paying cash dividends on a quarterly basis. However, no assurance can be given that future dividends will be paid.
On January 18, 2024, we announced an increase in our quarterly cash dividend from $0.42 to $0.43 per share, which was paid February 23, 2024, to shareholders of record on February 9, 2024. We currently intend to continue paying cash dividends on a quarterly basis. However, no assurance can be given that future dividends will be paid.
In addition, DCS incurred $27 million in expense for the segment’s portion of the additional casualty claim reserves in 2022. ICS Segment ICS segment revenue decreased 6% to $2.39 billion in 2022, from $2.54 billion in 2021.
In addition, DCS incurred $27 million in expense for the segment’s portion of the additional casualty claim reserves in 2022. ICS Segment ICS segment revenue decreased 6% to $2.32 billion in 2022, from $2.47 billion in 2021. Overall volumes decreased 3% when compared to 2021.
The applicable interest rates under this agreement are based on either the Secured Overnight Financing Rate (SOFR), or a Base Rate, depending upon the specific type of borrowing, plus an applicable margin and other fees.
The applicable interest rates under this agreement are based on either the Secured Overnight Financing Rate (SOFR), or a Base Rate, depending upon the specific type of borrowing, plus an applicable margin and other fees. At December 31, 2023, we had a cash balance of $53.3 million.
Consolidated Operating Expenses Our 2022 consolidated operating expenses increased 21.2% from 2021, while year-over-year revenue increased 21.7%, resulting in a 2022 operating ratio of 91.0% compared to 91.4% in 2021.
Fuel surcharge revenues increased 94.2% to $2.43 billion in 2022, compared to $1.25 billion in 2021. Revenues excluding fuel surcharge revenues increased 13.4% from 2021. Consolidated Operating Expenses Our 2022 consolidated operating expenses increased 21.2% from 2021, while year-over-year revenue increased 21.7%, resulting in a 2022 operating ratio of 91.0% compared to 91.4% in 2021.
This increase in revenue was primarily a result of an 19% increase in revenue per load, which is the combination of changes in freight mix, customer rate changes, cost recovery efforts, and fuel surcharge revenue, partially offset by a 2% decrease in load volume. Eastern network load volumes increased 1% and transcontinental loads decreased 3% compared to 2020.
This decrease in revenue was primarily a result of an 11% decrease in revenue per load, which is the combination of changes in freight mix, customer rate changes, and fuel surcharge revenue and a 1% decrease in load volume. Eastern network load volumes decreased 2% and transcontinental loads remained flat compared to 2022.
Contractual business was 56% of the total load volume and 51% of the total revenue in 2022, compared to 51% of the total load volume and 39% of the total revenue in 2021. Operating income of our ICS segment increased to $59 million in 2022, from $46 million in 2021.
Contractual business was 48% of the total load volume and 50% of the total revenue in 2022, compared to 40% of the total load volume and 37% of the total revenue in 2021. Operating income of our ICS segment increased to $57 million in 2022, from $40 million in 2021.
This increase was primarily related to increases in driver pay and office personnel compensation and an increase in the number of employees as well as an increase in group medical expense compared to 2021. 17 Fuel and fuel taxes expense increased 75.6% in 2022 compared with 2021, due primarily to an increase in the price of fuel during 2022 and increased road miles.
This increase was primarily related to increases in driver pay and office personnel compensation and an increase in the number of employees as well as an increase in group medical expense compared to 2021.
Overall volumes decreased 7%, while revenue per load increased 1% when compared to 2021, primarily due to higher contractual customer rates within the truckload business and changes in customer freight mix when compared to 2021.
Revenue per load decreased 3% when compared to 2021, primarily due to changes in customer freight mix, partially offset by higher contractual customer rates within the truckload business when compared to 2021.
Interest payments under these notes are due semiannually in March and September of each year, beginning September 2019. We may redeem for cash some or all of the notes based on a redemption price set forth in the note indenture. Our $350 million of 3.30% senior notes matured in August 2022.
Interest payments under these notes are due semiannually in March and September of each year, beginning September 2019. We may redeem for cash some or all of the notes based on a redemption price set forth in the note indenture. Our financing arrangements require us to maintain certain covenants and financial ratios.
To the extent we believe recovery does not meet the more-likely-than-not threshold, a valuation allowance is established. To the extent we establish a valuation allowance, we include an expense as part of our income tax provision. Significant judgment is required in determining and assessing the impact of complex tax laws and certain tax-related contingencies on our provision for income taxes.
To the extent we believe recovery does not meet the more likely than not threshold, a valuation allowance is established. To the extent we establish a valuation allowance, we include an expense as part of our income tax provision.
In addition, FMS incurred $5 million in expense for the segment’s portion of the additional casualty claim reserves in 2022, while 2021 included an aggregated benefit of $9 million from the net settlement of claims and the reduction of a contingent liability. 2021 Compared With 2020 Consolidated Operating Revenues Our total consolidated operating revenues increased 26.3% to $12.17 billion in 2021, compared to $9.64 billion in 2020.
In addition, FMS incurred $5 million in expense for the segment’s portion of the additional casualty claim reserves in 2022, while 2021 included an aggregated benefit of $9 million from the net settlement of claims and the reduction of a contingent liability. JBT Segment JBT segment revenue increased 40% to $937 million in 2022, from $668 million in 2021.
The committed term loans authorize us to borrow up to an additional $500 million during the nine-month period beginning September 27, 2022, and if funded, will mature in September 2025.
The committed term loans authorized us to borrow up to an additional $500 million during the nine-month period beginning September 27, 2022, due September 2025, which we exercised in June 2023.
At December 31, 2022, we had a cash balance of $51.9 million, a $317.5 million outstanding balance on the revolving line of credit at an average interest rate of 5.32% and no outstanding balance of term loans under our senior credit facility.
Under our senior credit facility, we had a $130.0 million outstanding balance on the revolving line of credit and a $500.0 million outstanding balance of term loans at an average interest rate of 6.44%.
We have fuel surcharge programs in place with the majority of our customers. These programs typically involve a specified computation based on the change in national, regional, or local fuel prices.
Fuel and fuel taxes expense decreased 19.3% in 2023 compared with 2022, due primarily to a decrease in the price of fuel during 2023 and decreased road miles. We have fuel surcharge programs in place with the majority of our customers. These programs typically involve a specified computation based on the change in national, regional, or local fuel prices.
Net cash used in investing activities totaled $1.55 billion in 2022, compared with $877 million in 2021. The increase resulted primarily from an increase in equipment purchases, net of proceeds from the sale of equipment, and business acquisitions completed in 2022. Net cash used in financing activities was $530 million in 2022, compared with $305 million in 2021.
The increase resulted primarily from an increase in equipment purchases, net of proceeds from the sale of equipment, partially offset by lower business acquisitions in 2023. Net cash used in financing activities was $58 million in 2023, compared with $530 million in 2022.
Our effective income tax rate was 23.9% in 2021 and 24.0% in 2020. JBI Segment JBI segment revenue increased 17% to $5.45 billion in 2021, from $4.68 billion in 2020.
Income tax expense increased 30.6% in 2022, due primarily to increased taxable earnings in 2022. Our effective income tax rate was 24.4% in 2022 and 23.9% in 2021. JBI Segment JBI segment revenue increased 29% to $7.02 billion in 2022, from $5.45 billion in 2021.
Liquidity Our need for capital has typically resulted from the acquisition of containers and chassis, trucks, tractors and trailers required to support our growth and the replacement of older equipment as well as periodic business acquisitions. We are frequently able to accelerate or postpone a portion of equipment replacements or other capital expenditures depending on market and overall economic conditions.
Liquidity Our need for capital has typically resulted from the acquisition of containers and chassis, trucks, tractors, and trailers required to support our growth and the replacement of older equipment as well as periodic business acquisitions and real estate transactions.
Revenue per load excluding fuel surcharges increased 14% compared to 2020. Operating income of the JBI segment increased to $603 million in 2021, from $428 million in 2020.
Revenue per load excluding fuel surcharges decreased 8% compared to 2022. Operating income of the JBI segment decreased to $569 million in 2023, from $800 million in 2022.
In September 2022, we replaced our $750 million senior credit facility dated September 25, 2018, with a new credit facility authorizing us to borrow up to $1.5 billion through a revolving line of credit and committed term loans, which is supported by a credit agreement with a group of banks.
At December 31, 2023, we were authorized to borrow up to $1.5 billion through a revolving line of credit and committed term loans, which is supported by a credit agreement with a group of banks.
Income tax expense increased 30.6% in 2022, due primarily to increased taxable earnings in 2022. Our effective income tax rate was 24.4% in 2022 and 23.9% in 2021. Segments We operated five business segments during 2022. The operation of each of these businesses is described in our Notes to Consolidated Financial Statements.
Segments We operated five business segments during 2023. The operation of each of these businesses is described in our Notes to Consolidated Financial Statements.
Gross profit margin increased to 14.7% in the current year versus 11.8% last year. Approximately $1.52 billion of ICS revenue for 2022 was executed through the Marketplace for J.B. Hunt 360 compared to $1.58 billion in 2021. ICS’s carrier base increased 15% when compared to 2021.
Approximately $766 million of ICS revenue for 2023 was executed through the Marketplace for J.B. Hunt 360 compared to $1.52 billion in 2022. ICS’s carrier base decreased 22% when compared to 2022, primarily due to changes in carrier qualification requirements.
Operating supplies and expenses increased 10.5% in 2021 compared with 2020, driven primarily by higher equipment maintenance costs, increased tire expense, increased tolls expense, higher travel and entertainment expense, and higher weather-related towing costs, partially offset by reduced operating supplies and building maintenance costs in response to COVID-19 compared to 2020.
Operating supplies and expenses increased 1.4% in 2023 compared with 2022, driven primarily by higher building and facilities maintenance costs, increased tolls expense, increased towing costs, and higher equipment maintenance costs compared to 2022.
Operating income of our DCS segment decreased to $304 million in 2021, from $314 million in 2020.
Operating income of our JBT segment increased to $77 million in 2022, from $55 million in 2021.
Depreciation and amortization expense increased 5.6% in 2021, primarily due to equipment purchases related to new DCS long-term customer contracts, the addition of trailing equipment and scheduled turnover of tractors within JBI, higher trailer counts in JBT, and increased capital investments in information technology.
These payments are classified as purchased transportation expense. 18 Depreciation and amortization expense increased 14.5% in 2023, primarily due to equipment purchases related to new DCS long-term customer contracts, the addition of trailing equipment within our JBI and JBT segments and increased truck and tractor trades.
In addition, JBT incurred $7 million in expense for the segment’s portion of the additional casualty claim reserves in 2022. FMS Segment FMS segment revenue increased 16% to $980 million in 2022 from $842 million in 2021, primarily due to the implementation of multiple new customer contracts and the acquisition of Zenith Freight Lines, LLC (Zenith) in 2022.
ICS’s carrier base increased 15% when compared to 2021. 23 FMS Segment FMS segment revenue increased 15% to $1.04 billion in 2022 from $909 million in 2021, primarily due to the implementation of multiple new customer contracts and the acquisition of Zenith Freight Lines, LLC (Zenith) in 2022.
Hunt 360 platform to access drop trailer capacity for customers across our transportation network. At the end of 2021, JBT operated 11,172 trailers and 2,235 tractors compared to 8,567 and 1,769 at the end of 2020. JBT segment had operating income of $65 million in 2021 compared with $17 million in 2020.
Hunt 360 platform to access drop trailer capacity for customers across our transportation network. Total average effective trailer count in 2022 was 10,611 compared to 7,123 in 2021. At the end of 2022, JBT operated 2,242 tractors compared to 1,619 at the end of 2021.
If fuel surcharge revenues were excluded from both years, our 2021 revenue increased 22.9% over 2020. Consolidated Operating Expenses Our 2021 consolidated operating expenses increased 24.6% from 2020, while year-over-year revenue increased 26.3%, resulting in a 2021 operating ratio of 91.4% compared to 92.6% in 2020.
Consolidated Operating Expenses Our 2023 consolidated operating expenses decreased 12.2% from 2022, while year-over-year revenue decreased 13.4%, resulting in a 2023 operating ratio of 92.3% compared to 91.0% in 2022.
Additionally, net losses from sale or disposal of assets were $5.5 million in 2021, compared to net losses of $4.4 million in 2020. 21 Net interest expense for 2021 decreased by 2.8% compared with 2020, due to lower effective interest rates on our debt. Income tax expense increased 49.4% in 2021, due primarily to increased taxable earnings in 2021.
Net loss from sale or disposal of assets was $27.8 million in 2023, compared to a net gain from sale or disposal of assets of $25.4 million in 2022. Net interest expense for 2023 increased by 16.2% compared with 2023, due to higher effective interest rates on our debt and an increase in our average debt balance.
However, we do anticipate that the current challenges related to timely delivery of ordered equipment will continue due to supply chain challenges impacting production. In recent years, we have obtained capital through cash generated from operations, revolving lines of credit and long-term debt issuances. We have also periodically utilized operating leases to acquire revenue equipment.
We are frequently able to accelerate or postpone a portion of equipment replacements or other capital expenditures depending on market and overall economic conditions. In recent years, we have obtained capital through cash generated from operations, revolving lines of credit and long-term debt issuances. We have also periodically utilized operating leases to acquire revenue equipment.
The following tables summarize financial and operating data by segment: Operating Revenue by Segment Years Ended December 31, (in millions) 2022 2021 2020 JBI $ 7,022 $ 5,454 $ 4,675 DCS 3,378 2,578 2,196 ICS 2,386 2,538 1,658 JBT 1,082 796 463 FMS 980 842 689 Total segment revenues 14,848 12,208 9,681 Intersegment eliminations (34 ) (40 ) (44 ) Total $ 14,814 $ 12,168 $ 9,637 Operating Income by Segment Years Ended December 31, (in millions) 2022 2021 2020 JBI $ 800 $ 603 $ 428 DCS 345 304 314 ICS 59 46 (45 ) JBT 93 65 17 FMS 35 28 (1 ) Total $ 1,332 $ 1,046 $ 713 18 Operating Data by Segment Years Ended December 31, 2022 2021 2020 JBI Loads 2,068,278 1,984,834 2,019,391 Average length of haul (miles) 1,665 1,684 1,690 Revenue per load $ 3,395 $ 2,748 $ 2,315 Average tractors during the period (1) 6,601 5,904 5,530 Tractors (end of period) 6,696 6,194 5,663 Trailing equipment (end of period) 115,150 104,973 98,689 Average effective trailing equipment usage 107,319 98,798 90,514 DCS Loads 4,406,527 4,020,308 3,676,212 Average length of haul (miles) 165 161 160 Revenue per truck per week (2) $ 5,225 $ 4,719 $ 4,373 Average trucks during the period (3) 12,564 10,628 9,743 Trucks (end of period) 12,899 11,689 9,911 Trailing equipment (end of period) 28,322 28,822 27,290 ICS Loads 1,231,334 1,326,979 1,265,897 Revenue per load $ 1,938 $ 1,912 $ 1,310 Gross profit margin 14.7 % 11.8 % 9.9 % Employee count (end of period) 984 975 1,011 Approximate number of third-party carriers (end of period) 156,400 136,400 100,200 Marketplace for J.B.
The following tables summarize financial and operating data by segment: Operating Revenue by Segment Years Ended December 31, (in millions) 2023 2022 2021 JBI $ 6,208 $ 7,022 $ 5,454 DCS 3,543 3,524 2,706 ICS 1,390 2,323 2,471 FMS 918 1,042 909 JBT 789 937 668 Total segment revenues 12,848 14,848 12,208 Intersegment eliminations (18 ) (34 ) (40 ) Total $ 12,830 $ 14,814 $ 12,168 Operating Income by Segment Years Ended December 31, (in millions) 2023 2022 2021 JBI $ 569 $ 800 $ 603 DCS 405 361 314 ICS (44 ) 57 40 FMS 47 37 34 JBT 16 77 55 Total $ 993 $ 1,332 $ 1,046 19 Operating Data by Segment Years Ended December 31, 2023 2022 2021 JBI Loads 2,044,980 2,068,278 1,984,834 Average length of haul (miles) 1,673 1,665 1,684 Revenue per load $ 3,035 $ 3,395 $ 2,748 Average tractors during the period (1) 6,488 6,601 5,904 Tractors (end of period) 6,380 6,696 6,194 Trailing equipment (end of period) 118,171 115,150 104,973 Average effective trailing equipment usage 99,374 107,319 98,798 DCS Loads 4,274,677 4,508,864 4,138,889 Average length of haul (miles) 175 168 165 Revenue per truck per week (2) $ 5,184 $ 5,214 $ 4,687 Average trucks during the period (3) 13,290 13,131 11,230 Trucks (end of period) 13,252 13,374 12,306 Trailing equipment (end of period) 32,600 30,020 31,209 Average effective trailing equipment 32,408 31,350 30,150 ICS Loads 764,839 1,027,529 1,063,473 Revenue per load $ 1,818 $ 2,261 $ 2,324 Gross profit margin 13.4 % 14.6 % 11.5 % Employee count (end of period) 861 958 953 Approximate number of third-party carriers (end of period) 122,100 156,400 136,400 Marketplace for J.B.
We are currently committed to spend a total of approximately $2.37 billion, net of proceeds from sales or trade-ins, during 2023 and 2024, which is primarily related to the acquisition of tractors, containers, chassis, and other trailing equipment. We had no other off-balance sheet arrangements as of December 31, 2022.
At December 31, 2023, we were in compliance with all covenants and financial ratios. We are currently committed to spend approximately $868 million, net of proceeds from sales or trade-ins, during the years 2024 and 2025, as well as an additional $381 million thereafter. These expenditures will relate primarily to the acquisition of tractors, containers, chassis, and other trailing equipment.
Rents and purchased transportation costs increased 30.2% in 2021, primarily due to increased third-party rail and truck purchased transportation rates in JBI and ICS, increased ICS load volume, and an increase in the use of third-party truck carriers by JBT and FMS during 2021. Salaries, wages and employee benefit costs increased 17.6% in 2021 from 2020.
Rents and purchased transportation costs decreased 20.6% in 2023, primarily due to a decrease in rail and truck carrier purchased transportation rates within JBI, ICS and JBT segments and decreased JBI and ICS load volume, which decreased services provided by third-party rail and truck carriers during the current year.
This increase was primarily due to increased ICS and JBT revenue, higher JBI revenue per load, increased average revenue producing trucks and fleet productivity within DCS, and increased FMS stops and revenue per stop. Fuel surcharge revenues increased 65.5% to $1.25 billion in 2021, compared to $757 million in 2020.
This decrease was primarily due to lower volume and revenue per load within ICS and JBI, decreased revenue per load within JBT, and decreased revenue and stop counts in FMS. Fuel surcharge revenues decreased 23.9% to $1.85 billion in 2023, compared to $2.43 billion in 2022. Revenues, excluding fuel surcharge revenues, decreased 11.3% from 2022.
Hunt 360 revenue (millions) $ 1,521.1 $ 1,583.8 $ 1,142.2 JBT Loads 500,407 445,812 406,550 Average trailers during the period 12,798 9,299 7,866 Revenue per load $ 2,163 $ 1,785 $ 1,138 Average length of haul 520 482 420 Tractors (end of period) Company-owned 620 734 798 Independent contractor 2,098 1,501 971 Total tractors 2,718 2,235 1,769 Trailers (end of period) 14,718 11,172 8,567 FMS Stops 5,432,627 6,413,680 5,771,533 Average trucks during the period (3) 1,814 1,520 1,405 (1) Includes company-owned and independent contractor tractors (2) Using weighted workdays (3) Includes company-owned, independent contractor, and customer-owned trucks 19 JBI Segment JBI segment revenue increased 29% to $7.02 billion in 2022, from $5.45 billion in 2021.
Hunt 360 revenue (millions) $ 765.6 $ 1,521.1 $ 1,583.8 FMS Stops 4,596,715 5,636,432 6,677,186 Average trucks during the period (3) 1,540 1,814 1,520 JBT Loads 410,091 398,070 327,231 Revenue per load $ 1,925 $ 2,353 $ 2,042 Average length of haul 652 570 548 Tractors (end of period) Company-owned 27 147 165 Independent contractor 1,931 2,095 1,454 Total tractors 1,958 2,242 1,619 Trailers (end of period) 13,561 13,020 8,785 Average effective trailing equipment usage 13,000 10,611 7,123 (1) Includes company-owned and independent contractor tractors (2) Using weighted workdays (3) Includes company-owned, independent contractor, and customer-owned trucks 20 JBI Segment JBI segment revenue decreased 12% to $6.21 billion in 2023, from $7.02 billion in 2022.
Higher revenues during the current year were more than offset by increases in driver wage and recruiting costs, increased non-driver salary, wages, and incentive compensation, increased casualty insurance and claims costs, higher group medical benefits, and additional costs related to the implementation of new, long-term customer contracts.
The increase is primarily due to the maturing of new long-term customer contracts, partially offset by higher driver and non-driver wages and benefits, an increase in loss on sale of equipment, higher insurance and claims expense, increased equipment-related costs, and increased bad debt expense when compared to 2022.
The 2022 growth in load count was primarily due to the continued expansion of J.B. Hunt 360box which leverages the J.B. Hunt 360 platform to access drop trailer capacity for customers across our transportation network.
Hunt 360 platform to access drop trailer capacity for customers across our transportation network. Total average effective trailer count in 2023 was 13,000 compared to 10,611 in 2022. At the end of 2023, JBT operated 1,958 tractors, predominantly independent contractors, compared to 2,242 at the end of 2022.
ICS segment had operating income of $46 million in 2021, compared to an operating loss of $45 million in 2020. The increase in operating income was primarily due to increased revenue and higher gross profit margins, partially offset by higher personnel incentive compensation, and increased technology costs.
The increase in operating income was primarily due to improvements in revenue quality, lower personnel expenses, lower bad debt expense, and overall cost management, partially offset by inflationary increases in facility rental expenses and increased technology costs.
General and administrative expenses increased 8.6% from 2020, primarily due to higher advertising costs, increased technology spend, and increased driver hiring expenses, partially offset by a $5.7 million benefit from the reduction of a contingent liability in the FMS segment.
General and administrative expenses increased 27.5% from 2022, primarily due to a decrease in net gains from sale or disposal of assets, higher building and yard rental expense, and higher software subscription expense, partially offset by lower advertising costs and decreased professional service expense.