Biggest changeIncome (Loss) from Operations The following table shows a reconciliation of segment income (loss) from operations to income (loss) before special items (unaudited) for the years ended December 31, 2023 and 2022: For the year ended December 31, 2023 2022 ($ in thousands) North America: Income from operations (GAAP) $ 55,170 $ 49,616 Bad debt provision for troubled customers, net of recoveries — 42 Reorganization and other costs 960 99 Legal settlement and insurance (recoveries) charges, net 1,058 (841) Acquisition-related expense, net — 45 Income before special items (non-GAAP) $ 57,188 $ 48,961 International: Income (loss) from operations (GAAP) $ (12,229) $ 3,566 Goodwill Impairment charges 13,799 — Reorganization and other costs 351 (43) Income before special items (non-GAAP) $ 1,921 $ 3,523 Products and Systems: Income (loss) from operations (GAAP) $ 267 $ (992) Reorganization and other costs 382 — Income (loss) before special items (non-GAAP) $ 649 $ (992) Corporate and Eliminations: Loss from operations (GAAP) $ (45,112) $ (32,391) Legal settlement and insurance (recoveries) charges, net — (153) Loss on debt modification — 693 Reorganization and other costs 10,576 139 Acquisition-related expense, net 9 31 Loss before special items (non-GAAP) $ (34,527) $ (31,681) Total Company: Income (loss) from operations (GAAP) $ (1,904) $ 19,799 Goodwill Impairment charges 13,799 — Bad debt provision for troubled customers, net of recoveries — 42 Legal settlement and insurance (recoveries) charges, net 1,058 (994) Loss on debt modification — 693 Reorganization and other costs 12,269 195 Acquisition-related expense, net 9 76 Income before special items (non-GAAP) $ 25,231 $ 19,811 See " Note about Non-GAAP Measures" in this Annual Report for an explanation of our use of non-GAAP measures. 39 Table of Contents Total Company income from operations (GAAP) decreased by $21.7 million, or 109.6% compared to the year ended December 31, 2022.
Biggest changeIncome (Loss) from Operations The following table shows a reconciliation of segment income (loss) from operations to income (loss) before special items (unaudited) for the years ended December 31, 2024 and 2023: For the year ended December 31, 2024 2023 ($ in thousands) North America: Income from operations (GAAP) $ 62,286 $ 55,170 Reorganization and other costs 2,046 960 Legal settlement and insurance (recoveries) charges, net (808) 1,058 Income before special items (non-GAAP) $ 63,524 $ 57,188 International: Income (loss) from operations (GAAP) $ 6,275 $ (12,229) Goodwill Impairment charges — 13,799 Reorganization and other costs 1,086 351 Income before special items (non-GAAP) $ 7,361 $ 1,921 Products and Systems: Income from operations (GAAP) $ 2,510 $ 267 Reorganization and other costs 184 382 Income before special items (non-GAAP) $ 2,694 $ 649 Corporate and Eliminations: Loss from operations (GAAP) $ (31,245) $ (45,112) Environmental expense 1,660 — Reorganization and other costs 2,199 10,576 Acquisition-related expense, net 2 9 Loss before special items (non-GAAP) $ (27,384) $ (34,527) Total Company: Income (loss) from operations (GAAP) $ 39,826 $ (1,904) Goodwill Impairment charges — 13,799 Legal settlement and insurance (recoveries) charges, net (808) 1,058 Environmental expense 1,660 — Reorganization and other costs 5,515 12,269 Acquisition-related expense, net 2 9 Income before special items (non-GAAP) $ 46,195 $ 25,231 See " Note about Non-GAAP Measures" in this Annual Report for an explanation of our use of non-GAAP measures.
Increased interest rates in the current period increased the discount rate associated with the reporting units which contributed in an unfavorable decrease in the reporting units value. The market approach valuation was derived from metrics of publicly traded companies or historically completed transactions of comparable businesses.
Increased interest rates in the current period increased the discount rate associated with the reporting units which contributed to an unfavorable decrease in the reporting units value. The market approach valuation was derived from metrics of publicly traded companies or historically completed transactions of comparable businesses.
Management believes that our existing cash and cash equivalents, anticipated cash flows from operating activities, and available borrowings under our New Credit Agreement will be more than sufficient to meet anticipated cash needs over the next 12 months and for the foreseeable future.
Management believes that our existing cash and cash equivalents, anticipated cash flows from operating activities, and available borrowings under our Credit Agreement will be more than sufficient to meet anticipated cash needs over the next 12 months and for the foreseeable future.
Off-Balance Sheet Arrangements During the years ended December 31, 2023 and 2022, we did not have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.
Off-Balance Sheet Arrangements During the years ended December 31, 2024 and 2023, we did not have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.
Any significant adverse changes in future periods to the Company’s internal forecasts or the external market conditions, if any, could reasonably be expected to negatively affect its key assumptions and may result in future goodwill impairment charges which could be material. We elected to perform a quantitative assessment of goodwill on October 1, 2023.
Any significant adverse changes in future periods to the Company’s internal forecasts or the external market conditions, if any, could reasonably be expected to negatively affect its key assumptions and may result in future goodwill impairment charges which could be material. We elected to perform a quantitative assessment of goodwill on October 1, 2024.
By supporting these customers that help fuel our vehicles and power our society; inspecting components that are trusted for commercial, defense, and space craft; building real-time monitoring equipment to enable safe travel across bridges; and helping to propel sustainability, MISTRAS helps the world at large.
By supporting these customers that help fuel our vehicles and power our society; inspecting components that are trusted for commercial, defense, and space craft; building real-time monitoring equipment to enable safe travel across bridges; and helping to propel sustainability, the Company helps the world at large.
After considering all positive and negative evidence for the assessment as of September 30, 2023, we concluded that it was not more likely than not that our carrying values exceeded fair values and as such, no additional impairment was indicated. Additionally, as of December 31, 2023, there are no indicators of an impairment.
After considering all positive and negative evidence for the assessment as of September 30, 2024, we concluded that it was not more likely than not that our carrying values exceeded fair values and as such, no additional impairment was indicated. Additionally, as of December 31, 2024, there are no indicators of an impairment.
In this MD&A under the heading "Income (loss) from Operations", the non-GAAP financial performance measure "Income (loss) from operations before special items” is used for each of our three operating segments, the Corporate segment and the "Total Company", with tables reconciling the measure to a financial measure under GAAP.
In this MD&A under the heading "Income (loss) from Operations", the non-GAAP financial performance measure "Income (loss) from operations before special items” is used for each of our three operating segments, the "Corporate" segment and for the "Total Company", with tables reconciling the "Income (loss) from operations before special items" to "Income (loss) from operations", which is a financial measure under GAAP.
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following Management’s Discussion and Analysis (this “MD&A”) provides a discussion of our results of operations and financial position for the year ended December 31, 2023. This section generally discusses 2023 and 2022 items and year-to-year comparisons between 2023 and 2022.
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following Management’s Discussion and Analysis (this “MD&A”) provides a discussion of our results of operations and financial position for the year ended December 31, 2024. This section generally discusses 2024 and 2023 items and year-to-year comparisons between 2024 and 2023.
We have continued providing our customers with an innovative asset protection software ecosystem through our MISTRAS OneSuite platform. The software platform offers functions of MISTRAS' software and services brands as integrated apps on a cloud environment.
We have continued providing our customers with an innovative asset protection software ecosystem through our OneSuite platform. The software platform offers functions of our software and services brands as integrated apps on a cloud environment.
We believe that the following critical accounting policies comprise the more significant estimates and assumptions used in the preparation of our consolidated financial statements. Revenue Recognition 42 Table of Contents The majority of our revenues are derived from providing services on a time and material basis and are short-term in nature.
We believe that the following critical accounting policies comprise the more significant estimates and assumptions used in the preparation of our consolidated financial statements. Revenue Recognition The majority of our revenues are derived from providing services on a time and material basis and are short-term in nature.
We historically spend approximately 2% to 3% of our total revenues on capital expenditures, excluding acquisitions, and expect to fund these expenditures through a combination of cash and lease financing. Our cash capital expenditures, excluding acquisitions, for each of the years ended December 31, 2023 and 2022 were approximately 3.4% and 2.0% of revenues, respectively.
We historically spend approximately 2% to 3% of our total revenues on capital expenditures, excluding acquisitions, and expect to fund these expenditures through a combination of cash and lease financing. Our cash capital expenditures, excluding acquisitions, for each of the years ended December 31, 2024 and 2023 were approximately 3.2% and 3.4% of revenues, respectively.
The increase was due to increased sales volume related to our commercial aerospace and industrials end markets. Data Analytical Solutions revenues are comprised of revenue derived from data software sales & subscriptions, implementation services and analytics that offer insights and recommendations to improve asset integrity.
The increase was due to increased sales volume related to our commercial aerospace and industrials end markets. Data Analytical Solutions revenue is comprised of revenue derived from data software sales & subscriptions, implementation services and analytics that offer insights and recommendations to improve asset integrity.
Liquidity and Capital Resources Outlook Future Sources of Cash 41 Table of Contents We expect our future sources of cash to include cash flow generated from our operating activities and borrowings under our New Credit Agreement. Our revolving credit facility is available for cash advances required for working capital and for letters of credit to support our operations.
Liquidity and Capital Resources Outlook Future Sources of Cash We expect our future sources of cash to include cash flow generated from our operating activities and borrowings under our Credit Agreement. Our revolving credit facility is available for cash advances required for working capital and for letters of 42 Table of Contents credit to support our operations.
Discussions of 2021 items and year-to-year comparisons between 2022 and 2021 are included in Part II–Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations of our Annual Report on Form 10-K for the fiscal year ended December 31, 2022 filed with the SEC on March 15, 2023, which discussion is incorporated herein by reference.
Discussions of 2022 items and year-to-year comparisons between 2023 and 2022 are included in Part II–Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 filed with the SEC on March 11, 2024, which discussion is incorporated herein by reference.
We account for revenue in accordance with Accounting Standards Codification ("ASC") Topic 606, Revenue from Contracts with Customers. Performance Obligations A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the unit of account in ASC Topic 606.
We account for revenue in accordance with Accounting Standards Codification ("ASC") Topic 606, Revenue from Contracts with Customers. 43 Table of Contents Performance Obligations A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the unit of account in ASC Topic 606.
This MD&A includes the following sections: • Forward-Looking Statements • COVID-19 and Other Updates • Overview • Note about Non-GAAP Measures • Consolidated Results of Operations • Liquidity and Capital Resources • Critical Accounting Estimates • Recent Accounting Pronouncements Forward-Looking Statements This Annual Report on Form 10-K, including this MD&A, contains forward-looking statements within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act.
This MD&A includes the following sections: • Forward-Looking Statements • Overview • Note about Non-GAAP Measures • Consolidated Results of Operations • Liquidity and Capital Resources • Critical Accounting Estimates • Recent Accounting Pronouncements Forward-Looking Statements This Annual Report on Form 10-K, including this MD&A, contains forward-looking statements within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act.
Any legislation or regulations that may be adopted to implement these measures may negatively impact our customers in the oil and gas market over the long-term, which presently is our largest market, although this initiative will likely benefit the alternative energy market, such as wind energy, for which we provide products and services.
Any legislation or regulations that may be adopted to implement these measures may negatively impact our customers in the oil and gas market over the long-term, which presently is our largest market, although this initiative will likely benefit the 35 Table of Contents alternative energy market, such as wind energy, for which we provide products and services.
The allocation methodology and assumptions made are consistent for the years presented. Field Services revenues are comprised of revenue derived primarily by technicians performing asset inspections and maintenance services for our customers at locations other than Mistras properties.
The allocation methodology and assumptions made are consistent for the years presented. Field Services revenue is comprised of revenue derived primarily by technicians performing asset inspections and maintenance services for our customers at locations other than our properties.
Specifically, we considered changes in macroeconomic conditions, industry and market conditions, our internal forecasts of future revenue and expenses, our stock price, any significant events affecting the Company and actual changes in the carrying values of our net assets.
Specifically, we considered changes in macroeconomic conditions, industry and market conditions, our internal forecasts of future revenue and expenses, our stock price, any significant events affecting the Company and actual changes in 45 Table of Contents the carrying values of our net assets.
Because Income (loss) from operations before special items may not be calculated in the same manner by all companies, this measure may not be comparable to other similarly titled measures used by other companies. 35 Table of Contents Consolidated Results of Operations Year ended December 31, 2023 vs.
Because Income (loss) from operations before special items may not be calculated in the same manner by all companies, this measure may not be comparable to other similarly titled measures used by other companies. 36 Table of Contents Consolidated Results of Operations Year ended December 31, 2024 vs.
Aerospace and defense customer revenue comprised approximately 11% and 12% of total revenue for the years ended December 31, 2023 and 2022, respectively.
Aerospace and defense customer revenue comprised approximately 12% and 11% of total revenue for the years ended December 31, 2024 and 2023, respectively.
Backed by an innovative, data-driven asset protection portfolio, proprietary technologies, strong commitment to Environmental, Social, and Governance ("ESG") initiatives, and a decades-long legacy of industry leadership, MISTRAS leads customers in the oil and gas, petrochemical, aerospace and defense, renewable and nonrenewable power, civil infrastructure, and manufacturing industries towards achieving operational and environmental excellence.
Backed by an innovative, data-driven asset protection portfolio, proprietary technologies, strong commitment to Environmental, Social, and Governance ("ESG") initiatives, and a decades-long legacy of industry leadership, the Company helps customers with asset-intensive infrastructure in the oil and gas, petrochemical, aerospace and defense, renewable and nonrenewable power, civil infrastructure, and manufacturing industries towards achieving operational and environmental excellence.
The Company is currently unable to predict with certainty the overall impact that the factors discussed above and the effect of inflationary pressures may have on its business, results of operations or liquidity or in other ways which the Company cannot yet determine.
The Company is currently unable to predict with certainty the overall impact that the factors discussed above and the effect of continuing inflationary pressures or increased costs due to tariffs and trade barriers may have on its business, results of operations or liquidity or in other ways which the Company cannot yet determine.
In addition, we will use cash to fund our operating leases, finance leases, long-term debt repayments and various other obligations as they arise as noted within Note 11-Long-Term Debt and Note 17 - Leases.
In addition, we will use cash to fund our operating leases, finance leases, long-term debt repayments and various other obligations as they arise as noted within Note 11-Long-Term Debt and Note 17 - Leases of the notes to the consolidated financial statements .
We are currently unable to predict with certainty the effects that inflationary pressures and the Russian-Ukrainian war may have on our business, results of operations or liquidity or in other ways which we cannot yet determine.
Other Updates We are currently unable to predict with certainty the effects that inflationary pressures and the ongoing war between Russia and Ukraine war may have on our business, results of operations or liquidity or in other ways which we cannot yet determine.
The Products and Systems segment increased by $0.3 million, or 2.0%, driven by higher sales volume. Oil and gas customer revenue comprised approximately 59% and 56% of total revenue for the years ended December 31, 2023 and 2022, respectively.
The Products and Systems segment increased by $0.7 million, or 5.2%, driven by higher sales volume. Oil and gas customer revenue comprised approximately 57% and 59% of total revenue for the years ended December 31, 2024 and 2023, respectively.
The increase was due primarily to increased sales volume within PCMS, Onstream and other Data Analytical Solutions offerings within our North America segment. 37 Table of Contents Other revenues are comprised of locations that perform both asset inspection services and testing of components and materials at in-house Mistras laboratories.
The decrease was due primarily to decreased sales volume within PCMS, Onstream and other Data Analytical Solutions offerings within our North America segment. 38 Table of Contents Other revenue are comprised of locations that perform both asset inspection services and testing of components and materials at our in-house laboratories.
Interest Expense Interest expense was $16.8 million and $10.5 million for the years ended December 31, 2023 and December 31, 2022, respectively. The increase was due to increased interest rates in the current period.
Interest Expense Interest expense was $17.1 million and $16.8 million for the years ended December 31, 2024 and December 31, 2023, respectively. The increase was due to increased interest rates in the current period.
As of December 31, 2023 and December 31, 2022, we had $81.0 million and $77.6 million in net property, plant and equipment, respectively, and $44.0 million and $49.0 million in intangible assets, net, respectively. 43 Table of Contents Goodwill Goodwill represents the excess purchase price of acquired businesses over the fair values attributed to underlying net tangible assets and identifiable intangible assets.
As of December 31, 2024 and December 31, 2023, we had $80.9 million and $81.0 million in net property, plant and equipment, respectively, and $39.7 million and $44.0 million in intangible assets, net, respectively. 44 Table of Contents Goodwill Goodwill represents the excess purchase price of acquired businesses over the fair values attributed to underlying net tangible assets and identifiable intangible assets.
Our quantitative assessment considered relevant events and circumstances occurring since our interim quantitative goodwill impairment test performed as of September 44 Table of Contents 30, 2023.
Our quantitative assessment considered relevant events and circumstances occurring since our interim quantitative goodwill impairment test performed as of September 30, 2024.
Downstream customer revenue increased $12.2 million, or 8%, for the year ended December 31, 2023 compared to the year ended December 31, 2022, due to increased sales volume at customer refineries and increased customer turnarounds. The following table presents revenue by type, explained directly below the table.
Downstream customer revenue increased $5.7 million, or 4%, for the year ended December 31, 2024 compared to the year ended December 31, 2023, due to increased sales volume at customer refineries and increased customer turnarounds. The following table presents revenue by type, explained directly below the table.
We generated operating cash flows of $26.7 million and $26.4 million for the years ended December 31, 2023 and 2022, respectively.
We generated operating cash flows of $50.1 million and $26.7 million for the years ended December 31, 2024 and 2023, respectively.
Effect of Exchange Rate Changes on Cash and Cash Equivalents The effect of exchange rate changes on our cash and cash equivalents was a decrease of $0.2 million for the year ended December 31, 2023, compared to a decrease of $1.5 million for the year ended December 31, 2022.
Effect of Exchange Rate Changes on Cash and Cash Equivalents The effect of exchange rate changes on our cash and cash equivalents was a decrease of $0.7 million for the year ended December 31, 2024, compared to an increase of $0.2 million for the year ended December 31, 2023.
The increase was mainly attributable to movements in working capital driven primarily by an increase in net accounts receivable collections, an increase in accrued expenses and other liabilities, and an increase in accounts payable in the current year as compared to the prior year.
The increase was mainly attributable to movements in working capital driven primarily by an increase in operating results and an increase in net accounts receivable collections in the current year as compared to the prior year.
Future Uses of Cash We expect our future uses of cash will primarily be for repayment of debt, purchases or manufacture of field-testing equipment to support growth, additional investments in technology and software products and the replacement of existing assets and equipment used in our operations.
Acquisitions, if any, are funded through available cash and borrowings under the Credit Agreement. Future Uses of Cash We expect our future uses of cash will primarily be for repayment of debt, purchases or manufacture of field-testing equipment to support growth, additional investments in technology and software products and the replacement of existing assets and equipment used in our operations.
Capital expenditures for the purchase of property, plant and equipment and of intangible assets was $23.6 million and $13.4 million for the years ended December 31, 2023 and 2022, respectively. 40 Table of Contents Cash Flows Table The following table summarizes our cash flows for the years ended December 31, 2023 and 2022: For the year ended December 31, ($ in thousands) 2023 2022 Net cash provided by (used in): Operating activities $ 26,748 $ 26,406 Investing activities (22,133) (12,238) Financing activities (7,706) (16,323) Effect of exchange rate changes on cash and cash equivalents 249 (1,467) Net change in cash and cash equivalents $ (2,842) $ (3,622) Cash Flows from Operating Activities Cash provided by operating activities for the year ended December 31, 2023 was $26.7 million, an increase of $0.3 million from the prior year period.
Capital expenditures for the purchase of property, plant and equipment and of intangible assets was $23.0 million and $23.6 million for the years ended December 31, 2024 and 2023, respectively. 41 Table of Contents Cash Flows Table The following table summarizes our cash flows for the years ended December 31, 2024 and 2023: For the year ended December 31, ($ in thousands) 2024 2023 Net cash provided by (used in): Operating activities $ 50,129 $ 26,748 Investing activities (21,366) (22,133) Financing activities (27,398) (7,706) Effect of exchange rate changes on cash and cash equivalents (694) 249 Net change in cash and cash equivalents $ 671 $ (2,842) Cash Flows from Operating Activities Cash provided by operating activities for the year ended December 31, 2024 was $50.1 million, an increase of $23.4 million from the prior year period.
Data Analytical Solutions revenue is derived from work performed by Mistras employees in our facilities, or at customer locations, using our proprietary portfolio of software applications. Data Analytical Solutions revenue increased $10.0 million, or 16.1%, for the twelve months ended December 31, 2023 as compared to the twelve months ended December 31, 2022.
Data Analytical Solutions revenue is derived from work performed by our employees in our facilities, or at customer locations, using our proprietary portfolio of software applications. Data Analytical Solutions revenue decreased $3.3 million, or 4.6%, for the twelve months ended December 31, 2024 as compared to the twelve months ended December 31, 2023.
Field Services revenue increased $15.4 million, or 3.4%, for the twelve months ended December 31, 2023 as compared to the twelve months ended December 31, 2022. The increase was due to increased sales volume in our oil and gas end market for our North America and International segments.
Field Services revenue increased $32.4 million, or 6.9%, for the twelve months ended December 31, 2024 as compared to the twelve months ended December 31, 2023. The increase was due to increased sales volume in our oil and gas and power generation and transmission end markets for our North America and International segments.
Gross profit margin was 28.9% and 28.8% for the years ended December 31, 2023 and 2022, respectively, due to favorable sales mix. North America segment gross profit margins had a year-on-year increase of 60 basis points to 28.3% for the year ended December 31, 2023, due primarily to favorable sales mix.
Gross profit margin was 29.2% and 28.9% for the years ended December 31, 2024 and 2023, respectively, with the increase due to favorable sales mix. North America segment gross profit margins had a year-on-year decrease of 40 basis points to 27.9% for the year ended December 31, 2024, due primarily to unfavorable sales mix.
Our top ten customers comprised approximately 35% of total revenue for the years ended December 31, 2023 and 2022, with no customer accounting for 10% or more of total revenue in either period. 36 Table of Contents For the year ended December 31, 2023 2022 ($ in thousands) Oil and Gas Revenue by sub-category Upstream $ 157,828 $ 146,056 Midstream 101,278 97,005 Downstream 156,889 144,691 Total $ 415,995 $ 387,752 Oil and gas upstream customer revenue increased approximately $11.8 million, or 8%, for the year ended December 31, 2023 compared to the year ended December 31, 2022, due to continued market share gains and expanded exploration operations, as compared to the prior year period.
Our top ten customers comprised approximately 36% of total revenue for the years ended December 31, 2024 and 2023, with no customer accounting for 10% or more of total revenue in either period. 37 Table of Contents For the year ended December 31, 2024 2023 ($ in thousands) Oil and Gas Revenue by sub-category Upstream $ 167,741 $ 157,828 Midstream 88,630 101,278 Downstream 162,552 156,889 Total $ 418,923 $ 415,995 Oil and gas upstream customer revenue increased approximately $9.9 million, or 6%, for the year ended December 31, 2024 compared to the year ended December 31, 2023, due to continued market share gains and expanded exploration operations, as compared to the prior year period.
The increase was driven by the North America segment, which experienced a revenue increase of $6.0 million, or 1.0%, driven by single-digit organic growth in certain end markets. The International segment revenues increased by $12.0 million, or 10.7%, due predominantly to low single-digit favorable impact of foreign exchange rates and by mid single-digit organic growth.
The increase was driven by the North America segment, which experienced a revenue increase of $14.2 million, or 2.5%, driven by single-digit organic growth in certain end markets. The International segment revenue increased by $11.6 million, or 9.3%, due predominantly to low single-digit favorable impact of foreign exchange rates and by high single-digit organic growth.
Midstream customer revenues increased approximately $4.3 million, or 4%, for the year ended December 31, 2023 compared to the year ended December 31, 2022, due to increased pipe inspection services.
Midstream customer revenues decreased approximately $12.6 million, or 12%, for the year ended December 31, 2024 compared to the year ended December 31, 2023, due to decreased pipe inspection services.
Gross Profit (Loss) Gross profit (loss) by segment for the years ended December 31, 2023 and 2022 were as follows: For the year ended December 31, 2023 2022 ($ in thousands) Gross profit (loss) North America $ 163,960 $ 159,049 % of segment revenue 28.3 % 27.7 % International 33,610 33,591 % of segment revenue 27.0 % 29.9 % Products and Systems 6,457 5,490 % of segment revenue 49.7 % 43.1 % Corporate and eliminations (220) 43 $ 203,807 $ 198,173 % of total revenue 28.9 % 28.8 % Gross profit increased $5.6 million, or 2.8%, for the year ended December 31, 2023 compared to the year ended December 31, 2022, with a sales increase of $18.1 million, or 2.6%.
Gross Profit Gross profit by segment for the years ended December 31, 2024 and 2023 were as follows: For the year ended December 31, 2024 2023 ($ in thousands) Gross profit North America $ 165,679 $ 163,960 % of segment revenue 27.9 % 28.3 % International 39,812 33,610 % of segment revenue 29.3 % 27.0 % Products and Systems 7,526 6,457 % of segment revenue 55.1 % 49.7 % Corporate and eliminations 92 (220) $ 213,109 $ 203,807 % of total revenue 29.2 % 28.9 % Gross profit increased $9.3 million, or 4.6%, for the year ended December 31, 2024 compared to the year ended December 31, 2023, with a sales increase of $24.2 million, or 3.4%.
Shop Laboratory revenues are comprised of quality assurance inspections of components and materials at our Mistras in-house laboratory facilities. Shop revenues increased $9.4 million, or 19.2%, for the twelve months ended December 31, 2023 as compared to the twelve months ended December 31, 2022.
Shop Laboratory revenue is comprised of quality assurance inspections of components and materials at our in-house laboratory facilities. Shop Laboratory revenue increased $6.4 million, or 11.0%, for the twelve months ended December 31, 2024 as compared to the twelve months ended December 31, 2023.
As of December 31, 2023, we were in compliance with the terms of the New Credit Agreement and will continuously monitor our compliance with the covenants contained in the New Credit Agreement. See Note 11-Long-Term Debt of the notes to the consolidated financial statements for additional information.
As of December 31, 2024, we were in compliance with the terms of the Credit Agreement and will continuously monitor our compliance with the covenants contained in the Credit Agreement. The terms of our Credit Agreement are described in Note 11-Long-Term Debt of the notes to the consolidated financial statements, under the heading " Senior Credit Facility ".
To date, our European operations have experienced increased costs associated with higher energy costs, among others, due in part to the on-going war between Russia & Ukraine. We will continue to monitor market conditions and respond accordingly.
Our European operations have experienced increased costs associated with higher energy costs during 2023, among others, due in part to the on-going war between Russia and Ukraine.
For the year ended December 31, 2023 2022 ($ in thousands) Revenue by type Field Services $ 470,433 $ 455,051 Shop Laboratories 58,188 48,809 Data Analytical Solutions 72,458 62,410 Other 104,394 121,103 Total $ 705,473 $ 687,373 In presenting the allocation of revenues by type in the table above, management makes certain assumptions in its allocation of revenues from laboratories that provide more than one type of service.
For the year ended December 31, 2024 2023 ($ in thousands) Revenue by type Field Services $ 502,810 $ 470,433 Shop Laboratories 64,564 58,188 Data Analytical Solutions 69,152 72,458 Other 93,114 104,394 Total $ 729,640 $ 705,473 In presenting the allocation of revenues by type in the table above, management makes certain assumptions in its allocation of revenue from laboratories that provide more than one type of service.
Year ended December 31, 2022 The following table summarizes our Consolidated Statements of Income (Loss) for the years ended December 31, 2023 and 2022: For the year ended December 31, 2023 2022 ($ in thousands) Revenue $ 705,473 $ 687,373 Gross profit 203,807 198,173 Gross profit as a % of Revenue 28.9 % 28.8 % Income (loss) from operations (1,904) 19,799 Income from operations as a % of Revenue (0.3) % 2.9 % Income (loss) before provision for income taxes (18,665) 9,294 Net income (loss) (17,445) 6,574 Net income (loss) attributable to Mistras Group, Inc. $ (17,453) $ 6,499 Revenues Revenues by segment for the years ended December 31, 2023 and 2022 were as follows: For the year ended December 31, 2023 2022 ($ in thousands) Revenue North America $ 579,330 $ 573,336 International 124,414 112,425 Products and Systems 12,986 12,727 Corporate and eliminations (11,257) (11,115) $ 705,473 $ 687,373 Revenue was $705.5 million for the year ended December 31, 2023, an increase of $18.1 million, or 2.6%, compared with the year ended December 31, 2022.
Year ended December 31, 2023 The following table summarizes our Consolidated Statements of Income (Loss) for the years ended December 31, 2024 and 2023: For the year ended December 31, 2024 2023 ($ in thousands) Revenue $ 729,640 $ 705,473 Gross profit 213,109 203,807 Gross profit as a % of Revenue 29.2 % 28.9 % Income (loss) from operations 39,826 (1,904) Income from operations as a % of Revenue 5.5 % (0.3) % Income (loss) before provision for income taxes 24,244 (18,665) Net income (loss) 18,970 (17,445) Net income (loss) attributable to Mistras Group, Inc. $ 18,958 $ (17,453) Revenue Revenue by segment for the years ended December 31, 2024 and 2023 were as follows: For the year ended December 31, 2024 2023 ($ in thousands) Revenue North America $ 593,527 $ 579,330 International 135,969 124,414 Products and Systems 13,661 12,986 Corporate and eliminations (13,517) (11,257) $ 729,640 $ 705,473 Revenue was $729.6 million for the year ended December 31, 2024, an increase of $24.2 million, or 3.4%, compared with the year ended December 31, 2023.
Other investments in infrastructure, training and software may also be required to match our growth, but we plan to continue using a disciplined approach to building our business.
Our future capital spending may increase as we pursue growth opportunities and acquire additional equipment to meet or pursue business opportunities. Other investments in infrastructure, training and software may also be required to match our growth, but we plan to continue using a disciplined approach to building our business.
Our operations consist of three reportable segments: North America (which we previously referred to as our Services segment), International, and Products and Systems. • North America provides asset protection solutions with the largest concentration in the United States, followed by Canada, consisting primarily of NDT, inspection, mechanical and engineering services that are used to evaluate the structural integrity and reliability of critical energy, industrial and public infrastructure and commercial aerospace components.
The Company’s core capabilities also include non-destructive testing ("NDT") field and in-line inspections enhanced by advanced robotics, laboratory quality control and assurance testing, sensing technologies and NDT equipment, asset and mechanical integrity engineering services, and light mechanical maintenance and access services. 34 Table of Contents Our operations consist of three reportable segments: North America (which we previously referred to as our Services segment), International, and Products and Systems. • North America provides asset protection solutions with the largest concentration in the United States, followed by Canada, consisting primarily of NDT, inspection, mechanical and engineering services that are used to evaluate the structural integrity and reliability of critical energy, industrial and public infrastructure and commercial aerospace components.
The primary driver for the increase in total company income before special items was increased sales in 2023 compared to 2022. Income before special items as a percentage of revenue increased by 70 basis points to 3.6% for the year ended December 31, 2023 from 2.9% for the year ended December 31, 2022.
Total Company income before special items as a percentage of revenue increased by 270 basis points to 6.3% for the year ended December 31, 2024, from 3.6% for the year ended December 31, 2023.
We continue to take steps to reduce spending and preserve cash. Our New Credit Agreement does not limit the Company’s ability to acquire other businesses or companies except for certain provisions as described within Note 11-Long-Term Debt. Our future capital spending may increase as we pursue growth opportunities and acquire additional equipment to meet or pursue business opportunities.
We continue to take steps to reduce spending and preserve cash. Our Credit Agreement does not limit our ability to acquire other businesses or companies except for certain provisions as described within Note 11-Long-Term Debt of the notes to the consolidated financial statements .
International segment gross margins had a year-on-year decrease of 290 basis points to 27.0% for the year ended December 31, 2023, due primarily to increased inflationary pressures. Products and Systems segment gross margins increased by 660 basis points for the year ended December 31, 2023 to 49.7%, driven by favorable sales mix.
International segment gross margins had a year-on-year increase of 230 basis points to 29.3% for the year ended December 31, 2024, due primarily to decreased inflationary pressures. Products and Systems segment gross margins increased by 540 basis points for the year ended December 31, 2024 to 55.1%, driven by favorable sales mix.
We finance our operations primarily through our existing cash balances, cash collected from operations, bank borrowings and lease financing. We believe these sources are sufficient to fund our operations for the foreseeable future.
Borrowings of $167.2 million and letters of credit of $3.1 million were outstanding under the Credit Agreement at December 31, 2024. We finance our operations primarily through our existing cash balances, cash collected from operations, bank borrowings and lease financing. We believe these sources are sufficient to fund our operations for the foreseeable future.
Total company income before special items (non-GAAP) increased by $5.4 million or 27.4% compared with the year ended December 31, 2022. Operating expenses, excluding special items (non-GAAP), as a percentage of revenue, was 25.3% for the year ended December 31, 2023 compared to 25.9% for the year ended December 31, 2022.
Operating expenses, excluding special items (non-GAAP), as a percentage of revenue, 40 Table of Contents was 22.9% for the year ended December 31, 2024 compared to 25.3% for the year ended December 31, 2023. The primary driver for the increase in Total Company income before special items was increased sales in 2024 compared to 2023.
Cash Flows from Investing Activities Net cash used in investing activities for the year ended December 31, 2023 was $22.1 million, an increase of $9.9 million used in investing activities from the prior year period. The Company used $10.2 million more cash for purchases of property, plant and equipment and intangible assets in 2023 compared to 2022.
Cash Flows from Investing Activities Net cash used in investing activities for the year ended December 31, 2024 was $21.4 million, a decrease of $0.8 million used in investing activities from the prior year period. The Company used $0.7 million less cash for purchases of property, plant and equipment and intangible assets in 2024 compared to 2023.
Operating Expenses Operating expenses for the years ended December 31, 2023 and 2022 was as follows: For the year ended December 31, 2023 2022 ($ in thousands) Operating Expenses Selling, general and administrative expenses $ 166,749 $ 166,400 Goodwill Impairment charges 13,799 — Bad debt provision for troubled customers, net of recoveries — 42 Reorganization and other costs 12,269 195 Research and engineering 1,723 1,994 Depreciation and amortization 10,104 10,661 Acquisition-related expense, net 9 76 Legal settlement and litigation charges (benefit), net 1,058 (994) $ 205,711 $ 178,374 % of total revenue 29.2 % 26.0 % Operating expenses increased $27.3 million, or 15.3%, for the year ended December 31, 2023 compared to the year ended December 31, 2022 due primarily to impairment charges and reorganization charges recorded in the current period that were not 38 Table of Contents in the prior period.
Operating Expenses Operating expenses for the years ended December 31, 2024 and 2023 was as follows: For the year ended December 31, 2024 2023 ($ in thousands) Operating Expenses Selling, general and administrative expenses $ 156,388 $ 166,749 Goodwill impairment charges — 13,799 Reorganization and other costs 5,515 12,269 Environmental expense 1,660 — Research and engineering 1,119 1,723 Depreciation and amortization 9,407 10,104 Acquisition-related expense, net 2 9 Legal settlement and litigation charges (benefit), net (808) 1,058 $ 173,283 $ 205,711 % of total revenue 23.7 % 29.2 % Operating expenses decreased $32.4 million, or 15.8%, for the year ended December 31, 2024 compared to the year ended December 31, 2023 due primarily to goodwill impairment charges being recorded in the prior period and reduced 39 Table of Contents reorganization charges recorded in the current period as compared to the prior period, which were a result of our Project Phoenix initiatives.
We are currently evaluating the impact of this guidance on our consolidated financial position, results of operations, and cash flows, but does not expect it to have a material impact. Further in response to the COVID-19 pandemic, the American Rescue Plan Act was signed into law on March 11, 2021.
We are currently evaluating the impact of this guidance on our consolidated financial position, results of operations, and cash flows, but do not expect it to have a material impact. On August 19, 2022, the United States enacted the Inflation Reduction Act, (the "Inflation Act"), a package intended to reduce inflation.
Other revenues in 2023 decreased primarily due to decreased sales within the aerospace and defense sector and due to declines in our other end markets within the North America and International segments as compared to the prior year period.
Other revenue decreased $11.3 million, or 10.8%, for the twelve months ended December 31, 2024 as compared to the twelve months ended December 31, 2023. Other revenue for the year ended December 31, 2024 decreased primarily due to decreased sales within the other end markets within the North America and International segments as compared to the prior year period.
Selling, general and administrative expenses increased $0.3 million, or 0.2% for the year ended December 31, 2023 compared to the year ended December 31, 2022 primarily due to unfavorable foreign currency exchange.
Selling, general and administrative expenses decreased $10.4 million, or 6.2% for the year ended December 31, 2024 compared to the year ended December 31, 2023 primarily due to actions taken related to our Project Phoenix initiatives to reduce selling, general and administrative expenses.
The impairment was calculated based on the difference between the estimated fair value and the carrying value of the reporting units and is included in Goodwill impairment charges on the condensed consolidated statements of income (loss) for the three and nine months ended September 30, 2023.
The impairment was calculated based on the difference between the estimated fair value and the carrying value of the reporting units.
Income Taxes Our effective income tax rate was approximately 6.5% for the year ended December 31, 2023, compared to 29.3% for the year ended December 31, 2022.
Income Taxes Our effective income tax rate was approximately 21.8% for the year ended December 31, 2024, compared to 6.5% for the year ended December 31, 2023. The increase in effective tax rate was primarily driven by an impairment of $13.8 million impairment in year ended December 31, 2023, partially offset by the releasing of valuation allowance of $1.8 million.
Cash Flows from Financing Activities Net cash used in financing activities for the year ended December 31, 2023 was $7.7 million, compared to $16.3 million for the year ended December 31, 2022. During the year ended December 31, 2022, we entered into the New Credit Agreement which replaced our prior credit agreement, as detailed more in Note 11-Long-Term Debt.
Cash Flows from Financing Activities Net cash used in financing activities for the year ended December 31, 2024 was $27.4 million, compared to $7.7 million for the year ended December 31, 2023. Net repayment of our revolving credit facility and term loan was approximately $19.5 million higher compared to 2023.
As part of the New Credit Agreement, the prior revolving credit facility and term loan were repaid in full. Net repayment of debt and revolver was approximately $9.6 million higher compared to 2022. In addition, for the year ended December 31, 2023, we incurred approximately $0.6 million more taxes paid related to net share settlement of share-based awards.
In addition, for the year ended December 31, 2024, we incurred approximate ly $0.3 million less in taxes paid related to net share settlement of share-based awards than the prior period.
As of December 31, 2023, we had cash and cash equivalents totaling $17.6 million and available borrowing capacity of up to $116.0 million under our New Credit Agreement. Borrowings of $186.4 million and letters of credit of $2.9 million were outstanding under the New Credit Agreement at December 31, 2023.
The primary driver of the change was foreign currency fluctuations during the year ended December 31, 2024 related to the Euro and the US Dollar. Cash Balance and Credit Facility Borrowings As of December 31, 2024, we had cash and cash equivalents totaling $18.3 million and available borrowing capacity of up to $119.2 million under our Credit Agreement.
OneSuite serves as a single access portal for customers' data activities and provides access to 90 plus applications being offered on one centralized platform. 2023 Developments The Russian-Ukrainian war and the conflict in the Middle East between Israel and Hamas continue to create disruptions in the oil and gas market and the supply chain in general, which is resulting in some disruption to our business operations primarily in Europe due to increased energy costs in connection with the Russian-Ukrainian war.
OneSuite serves as a single access portal for customers' data activities and provides access to 90 plus applications being offered on one centralized platform. 2024 Developments The Company provides products and services to countries throughout the Middle East, where lawfully permitted, and in accordance with United States regulations. We continue to monitor the on-going conflicts throughout the Middle East.
At the time of this Annual Report, the effects of the COVID-19 pandemic have subsided, and our operations are continuing to normalize to pre-pandemic levels. 34 Table of Contents Our cash position and liquidity remain strong. As of December 31, 2023, our cash and cash equivalents balance was approximately $17.6 million and our Credit Agreement provides us with significant liquidity.
As of December 31, 2024, our cash and cash equivalents balance was approximately $18.3 million and our Credit Agreement provides us with significant liquidity.
The Company will continue to monitor market conditions and respond accordingly. Refer to Item 1A. Risk Factors in Part I of our 2023 Annual Report. Note about Non-GAAP Measures The Company prepares its consolidated financial statements in accordance with U.S. GAAP.
Vahaviolos, our founder and Chairman Emeritus. On February 7, 2025, we announced the termination of John A. Smith as our Executive Vice President and President of Services. Note about Non-GAAP Measures The Company prepares its consolidated financial statements in accordance with U.S. GAAP.