Biggest changeProduct Development Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 Change Product development $ 146,342 $ 132,401 $ 13,941 11 % As a percentage of total revenue 19 % 19 % Components of product development costs: Personnel related costs $ 139,646 $ 126,680 $ 12,966 10 % Contractors and outside services 5,651 4,743 908 19 % Other product development costs 1,045 978 67 7 % Total product developments costs $ 146,342 $ 132,401 $ 13,941 11 % Product development expenses increased in fiscal year 2024 primarily due to increased personnel related costs associated with our acquisitions of MarkLogic and ShareFile, as well as an increase in contractors and outside services costs. 26 General and Administrative Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 Change General and administrative $ 89,518 $ 83,157 $ 6,361 8 % As a percentage of total revenue 12 % 12 % Components of general and administrative: Personnel Related Costs $ 72,911 $ 65,858 $ 7,053 11 % Contractors and Outside Services 12,186 12,888 (702) (5) % Other general and administrative costs 4,421 4,411 10 — % Total cost of general and administrative $ 89,518 $ 83,157 $ 6,361 8 % General and administrative expenses include the costs of our finance, human resources, legal, information systems and administrative departments.
Biggest changeProduct Development Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Product development $ 192,265 $ 146,342 31 % As a percentage of total revenue 20 % 19 % Product development expenses increased in fiscal year 2025 primarily due to increased personnel related costs, as well as an increase in contractors and outside services costs, each associated with our acquisition of ShareFile. 26 General and Administrative Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change General and administrative $ 108,215 $ 89,518 21 % As a percentage of total revenue 11 % 12 % General and administrative expenses include the costs of our finance, human resources, legal, information systems, and administrative departments.
Dividends Upon closing of the ShareFile acquisition on October 31, 2024, our Board of Directors approved the suspension of our quarterly dividends. We plan to redirect such capital toward the repayment of debt to increase liquidity for future M&A and for share repurchases, both of which are prioritized in our capital allocation policy.
Dividends Upon the closing of the ShareFile acquisition on October 31, 2024, our Board of Directors approved the suspension of our quarterly dividends. We plan to redirect such capital toward the repayment of debt to increase liquidity for future M&A and for share repurchases, both of which are prioritized in our capital allocation policy.
Other agreements with our customers provide indemnification for claims relating to property damage or personal injury resulting from the performance of services by us or our subcontractors. Historically, our costs to defend lawsuits or settle claims relating to such indemnity agreements have been insignificant. Accordingly, the estimated fair value of these indemnification provisions is immaterial.
Other agreements with our customers provide indemnification for claims relating to property damage or personal injury resulting from the performance of services by us or our subcontractors. Historically, our costs to defend lawsuits or settle claims relating to such indemnity agreements have been insignificant. Accordingly, the estimated fair value of these indemnification provisions is insignificant.
However, based on our current business plan, we believe that existing cash balances, together with funds generated from operations and amounts available under our revolving credit facility, will be sufficient to finance our operations and meet our foreseeable cash requirements through at least the next twelve months.
However, based on our current business plan, we believe that existing cash balances, together with funds generated from operations and amounts available under the Credit Facility, will be sufficient to finance our operations and meet our foreseeable cash requirements through at least the next twelve months.
Liquidity Outlook Cash from operations in fiscal year 2025 could be affected by various risks and uncertainties, including, but not limited to, the effects of various risks detailed in Part I, Item 1A titled "Risk Factors", including increased disruption and volatility in capital markets and credit markets that could adversely affect our liquidity and capital resources in the future.
Liquidity Outlook Cash from operations in fiscal year 2026 could be affected by various risks and uncertainties, including, but not limited to, the effects of various risks detailed in Part I, Item 1A titled "Risk Factors", including increased disruption and volatility in capital markets and credit markets that could adversely affect our liquidity and capital resources in the future.
Therefore, we have not recorded a loss contingency liability for the MOVEit Vulnerability as of November 30, 2024. The Company could incur judgments or enter into settlements regarding the outcome of these claims and proceedings, which could have a material effect on the estimated amount of the liability in the period in which the effect becomes probable and reasonably estimable.
Therefore, we have not recorded a loss contingency liability for the MOVEit Vulnerability as of November 30, 2025. The Company could incur judgments or enter into settlements regarding the outcome of these claims and proceedings, which could have a material effect on the estimated amount of the liability in the period in which the effect becomes probable and reasonably estimable.
MD&A is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and the accompanying Notes to Financial Statements (Part II, Item 8 of this Form 10-K). This section generally discusses the results of our operations for the year ended November 30, 2024 compared to the year ended November 30, 2023.
MD&A is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and the accompanying Notes to Financial Statements in Part II, Item 8 of this Form 10-K. This section generally discusses the results of our operations for the year ended November 30, 2025 compared to the year ended November 30, 2024.
Since the MDL remains in the early stages; and alleged damages have not been specified, there is uncertainty as to the likelihood of a class or classes being certified or the ultimate size of any class if certified, and there are significant factual and legal issues to be resolved, we are currently unable to develop an estimate of the losses or range of losses incurred (if any).
Since the MDL remains in a relatively early stage, alleged damages have not been specified, there is uncertainty as to the likelihood of a class or classes being certified or the ultimate size of any class if certified, and there are significant factual and legal issues to be resolved, we are currently unable to develop an estimate of the losses or range of losses incurred (if any).
We incurred expenses of $5.6 million and $1.5 million, net, related to the MOVEit Vulnerability for the fiscal years ended November 30, 2024 and 2023, respectively. During the period when the MOVEit Vulnerability occurred, we maintained $15.0 million of cybersecurity insurance coverage, which is expected to reduce our exposure to expenses and liabilities arising from these events.
We incurred expenses of $2.8 million, $5.6 million, and $1.5 million, net, related to the MOVEit Vulnerability for the fiscal years ended November 30, 2025, 2024, and 2023, respectively. During the period when the MOVEit Vulnerability occurred, we maintained $15.0 million of cybersecurity insurance coverage, which is expected to reduce our exposure to expenses and liabilities arising from these events.
In April 2019, we acquired Ipswitch; in October 2020, we acquired Chef Software; in November 2021, we acquired Kemp Technologies; in February 2023, we acquired MarkLogic; and in October 2024, we acquired ShareFile. Our capital allocation policy emphasizes accretive M&A, which we believe allows us to expand our business and drive significant stockholder returns.
In April 2019, we acquired Ipswitch; in October 2020, we acquired Chef Software; in November 2021, we acquired Kemp Technologies; in February 2023, we acquired MarkLogic; in October 2024, we acquired ShareFile; and in June 2025, we acquired Nuclia. Our capital allocation policy emphasizes accretive M&A, which we believe allows us to expand our business and drive significant stockholder returns.
Our licenses are sold as perpetual or term licenses, and the arrangements typically contain various combinations of maintenance and services, which are generally accounted for as separate performance obligations.
Our licenses are sold as perpetual or term licenses, and the arrangements typically contain various combinations of maintenance, SaaS, and professional services, which are generally accounted for as separate performance obligations.
If management made different estimates or judgments, material differences in the fair values of the net assets acquired may result. Recent Accounting Pronouncements Refer to Note 1: Nature of Business and Summary of Significant Accounting Policies to our Consolidated Financial Statements in Part II, Item 8 of this Form 10-K.
If management made different estimates or judgments, material differences in the fair values of the net assets acquired may result. Recent Accounting Pronouncements Refer to Note 1, Nature of Business and Summary of Significant Accounting Policies , in Part II, Item 8 of this Form 10-K.
The increase year-over-year was primarily due to increased headcount and hosting costs resulting from our acquisitions of MarkLogic and ShareFile, partially offset by decreased contractors and outside services costs.
The increase year-over-year was primarily due to increased headcount and hosting costs resulting from our acquisition of ShareFile, partially offset by decreased contractors and outside services costs.
ARR mitigates fluctuations in revenue due to seasonality, contract term and the sales mix of subscriptions for term-based licenses and SaaS. Management uses ARR to understand customer trends and the overall health of the Company’s business, helping it to formulate strategic business decisions.
ARR mitigates fluctuations in revenue due to seasonality, contract term, and the sales mix of subscriptions for term-based licenses and SaaS. We use ARR to understand customer trends and the overall health of the Company's business, helping it to formulate strategic business decisions.
These costs primarily consist of professional services fees, including third-party legal and valuation-related fees, as well as retention fees. Acquisition-related expenses in fiscal year 2024 were primarily related to the acquisition of ShareFile, as well as our pursuit of other acquisition opportunities.
These costs primarily consist of professional services fees, including third-party legal and valuation-related fees, as well as retention fees. Acquisition-related expenses in fiscal year 2025 were primarily related to the acquisitions of ShareFile and Nuclia, as well as our pursuit of other acquisition opportunities.
Cash and cash equivalents held by our foreign subsidiaries were $69.2 million at November 30, 2024. As a result of the ShareFile acquisition, in the fourth quarter of fiscal 2024 we determined that a substantial portion of unremitted foreign earnings are no longer indefinitely reinvested.
Cash and cash equivalents held by our foreign subsidiaries were $55.1 million at November 30, 2025. As a result of the ShareFile acquisition, in the fourth quarter of fiscal 2024 we determined that a substantial portion of unremitted foreign earnings are no longer indefinitely reinvested.
As a result of this, we plan to utilize worldwide cash based on the needs of the parent entity. These amounts will be repatriated as needed. Deferred taxes are recorded for earnings of our foreign operations that we determine are not indefinitely reinvested. Refer to Note 16: Income Taxes for further information.
As a result of this, we plan to utilize worldwide cash based on the needs of the parent entity. These amounts will be repatriated as needed. Deferred taxes are recorded for earnings of our foreign operations that we determine are not indefinitely reinvested.
Our gross accounts receivable as of November 30, 2024, increased by $37.6 million from the end of fiscal year 2023. Days sales outstanding ("DSO") in accounts receivable increased to 67 days as compared to 62 days in fiscal year 2023 due to the timing of billings and collections.
Our gross accounts receivable as of November 30, 2025, increased by $37.7 million from the end of fiscal year 2024. Days sales outstanding ("DSO") in accounts receivable increased to 73 days as compared to 67 days in fiscal year 2024 due to the timing of billings and collections.
Amortization of Acquired Intangibles Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Amortization of acquired intangibles $ 29,222 $ 30,169 (3) % As a percentage of total revenue 4 % 4 % 25 Amortization of acquired intangibles included in costs of revenue primarily represents the amortization of the value assigned to technology-related intangible assets obtained in business combinations.
Amortization of Acquired Intangibles - Costs of Revenue Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Amortization of acquired intangibles $ 41,226 $ 29,222 41 % As a percentage of total revenue 4 % 4 % Amortization of acquired intangibles included in costs of revenue primarily represents the amortization of the value assigned to technology-related intangible assets obtained in business combinations.
We generally use the residual approach to allocate the transaction price to our software license performance obligations because, due to the pricing of our licenses being highly variable, they do not have an observable SSP. Maintenance revenue is recognized ratably over the contract period.
For certain product offerings, we use the residual approach to allocate the transaction price to our software license performance obligations because, due to the pricing of our licenses being highly variable, they do not have an observable SSP. Revenue related to maintenance and SaaS offerings is recognized ratably over the contract period.
The constant currency information presented is calculated by translating current period results using prior period weighted average foreign currency exchange rates. These results should be considered in addition to, not as a substitute for, results reported in accordance with GAAP.
The constant currency information presented is calculated by translating current period results using prior period weighted average foreign currency exchange rates. These results should be considered in addition to, not as a substitute for, results reported in accordance with accounting principles generally accepted in the United States of America ("GAAP").
Acquisition-Related Expenses Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Acquisition-related expenses $ 17,109 $ 4,704 264 % As a percentage of total revenue 2 % 1 % Acquisition-related costs are expensed as incurred and include those costs incurred as a result of a business combination.
Acquisition-Related Expenses Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Acquisition-related expenses $ 5,317 $ 17,109 (69) % As a percentage of total revenue 1 % 2 % Acquisition-related costs are expensed as incurred and include those costs incurred as a result of a business combination.
Use of Constant Currency Revenue from our international operations has historically represented a substantial portion of our total revenue. As a result, our revenue results have been impacted, and we expect will continue to be impacted, by fluctuations in foreign currency exchange rates.
"Risk Factors" of this Annual Report on Form 10-K. Use of Constant Currency Revenue from our international operations has historically represented a substantial portion of our total revenue. As a result, our revenue results have been impacted, and we expect will continue to be impacted, by fluctuations in foreign currency exchange rates.
See Note 15: Restructuring to our Consolidated Financial Statements in Part II, Item 8 of this Form 10-K for additional details, including types of expenses incurred and the timing of future expenses and cash payments.
See Note 13, Restructuring , in Part II, Item 8 of this Form 10-K for additional details, including types of expenses incurred and the timing of future expenses and cash payments.
Amortization of Intangibles Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Amortization of intangibles $ 65,290 $ 66,430 (2) % As a percentage of total revenue 9 % 10 % Amortization of intangibles included in operating expenses primarily represents the amortization of value assigned to intangible assets obtained in business combinations other than assets identified as purchased technology.
Amortization of Acquired Intangibles - Operating Expenses Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Amortization of acquired intangibles $ 104,266 $ 65,290 60 % As a percentage of total revenue 11 % 9 % Amortization of intangibles included in operating expenses primarily represents the amortization of value assigned to intangible assets obtained in business combinations other than assets identified as purchased technology.
We also repurchased $86.8 million of our common 30 stock under our share repurchase plan in fiscal year 2024, compared to $34.0 million in fiscal year 2023.
We also repurchased $105.0 million of our common stock under our share repurchase plan in fiscal year 2025 as compared to $86.8 million in fiscal year 2024.
The SSP of maintenance services is a percentage of the net selling price of the related software license. Professional services revenue is generally recognized as the services are delivered to the customer. The SSP of services is based upon observable prices in similar transactions using the hourly rates sold in stand-alone services transactions.
The SSP of maintenance services is a percentage of the net selling price of the related software license. The SSP of SaaS performance obligations is determined based upon observable prices in stand-alone SaaS transactions. Professional services revenue is generally recognized as the services are delivered to the customer.
Cash Flows from (used in) Financing Activities During fiscal year 2024 we received $748.5 million in net proceeds from debt related to the refinancing of our debt in the second quarter of fiscal year 2024 and the draw down on our revolving line of credit in the fourth quarter of 2024, each as described above.
During fiscal year 2024 we received $748.5 million in net proceeds from debt related to the refinancing of our debt in the second quarter of fiscal year 2024 and the draw down on our revolving line of credit in the fourth quarter of 2024.
Provision for Income Taxes Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Provision for income taxes $ 25,826 $ 9,460 173 % As a percentage of income before income taxes 27 % 12 % Our effective income tax rate was 27% and 12% for fiscal years 2024 and 2023, respectively.
Provision for Income Taxes Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Provision for income taxes $ 8,495 $ 25,826 (67) % As a percentage of income before income taxes 10 % 27 % Our effective income tax rate was 10% and 27% for fiscal years 2025 and 2024, respectively.
Prior to the suspension of the quarterly dividend in the fourth fiscal quarter of 2024, we had paid aggregate cash dividends totaling $31.5 million, $31.6 million and $31.1 million for the years ended November 30, 2024, 2023, and 2022, respectively. Convertible Senior Notes and Long-Term Debt See Note 8: Debt to the consolidated financial statements.
Prior to the suspension of the quarterly dividend in the fourth fiscal quarter of 2024, we had paid aggregate cash dividends totaling $31.5 million and $31.6 million for the years ended November 30, 2024 and 2023, respectively. Convertible Senior Notes and Long-Term Debt See Note 6, Debt , in Part II, Item 8 of this Form 10-K for further information.
Restructuring Expenses Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Restructuring expenses $ 10,454 $ 8,407 24 % As a percentage of total revenue 1 % 1 % Restructuring expenses recorded in fiscal year 2024 primarily relate to headcount reductions in connection with the restructuring action related to the ShareFile acquisition in November 2024 and to a facility closure in connection with the restructuring action related to the MarkLogic acquisition.
Restructuring Expenses Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Restructuring expenses $ 13,109 $ 10,454 25 % As a percentage of total revenue 1 % 1 % Restructuring expenses recorded in fiscal year 2025 primarily relate to headcount reductions in connection with the restructuring action related to the ShareFile acquisition in November 2024 and to a headcount reduction action in November 2025.
Acquisition-related expenses in fiscal year 2023 were primarily related to our acquisition of MarkLogic. 27 Cyber Incident and Vulnerability Response Expenses, Net Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Cyber incident and vulnerability responses expenses, net $ 5,641 $ 6,164 (8) % As a percentage of total revenue 1 % 1 % As previously disclosed, following (i) the detection of irregular activity on certain portions of our corporate network that was disclosed on December 19, 2022 ("November 2022 Cyber Incident"), and (ii) the discovery of the MOVEit Vulnerability that was disclosed on June 5, 2023, in each instance, we engaged outside cybersecurity experts and other incident response professionals to conduct a forensic investigation and assess the extent and scope of these matters.
Acquisition-related expenses in fiscal year 2024 were primarily related to our acquisition of ShareFile, as well as our pursuit of other acquisition opportunities. 27 Cyber Incident and Vulnerability Response Expenses, Net Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Cyber incident and vulnerability responses expenses, net $ 2,775 $ 5,641 (51) % As a percentage of total revenue — % 1 % As previously disclosed, following the discovery of the MOVEit Vulnerability that was disclosed on June 5, 2023, in each instance, we engaged outside cybersecurity experts and other incident response professionals to conduct a forensic investigation and assess the extent and scope of these matters.
We will pursue recoveries to the maximum extent available under our insurance policies. 32 Business Combinations We allocate the purchase price of acquired companies to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values.
As of November 30, 2025, we have approximately $4.5 million of remaining cybersecurity insurance coverage under the applicable policy. We will pursue recoveries to the maximum extent available under our insurance policies. 32 Business Combinations We allocate the purchase price of acquired companies to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values.
Determining whether products and services are distinct performance obligations that should be accounted for separately requires significant judgment. Significant judgment is also required to determine the stand-alone selling price ("SSP") of each distinct performance obligation.
Revenue Recognition Our contracts with customers typically include promises to license one or more products and services to a customer. Determining whether products and services are distinct performance obligations that should be accounted for separately requires significant judgment. Significant judgment is also required to determine the stand-alone selling price ("SSP") of each distinct performance obligation.
The Company expects to recognize additional services revenue, as well as increased amortization expense and interest expense, in future periods as a result of this acquisition.
We expect to recognize additional Software-as-a-Service ("SaaS") revenue, as well as increased amortization expense and interest expense, in future periods as a result of this acquisition.
However, we currently believe that existing cash balances, together with funds generated from operations and amounts available under our Credit Facility, will be sufficient to finance our operations and meet our foreseeable cash requirements, including stock repurchases to Progress stockholders, through at least the next twelve months. 23 Results of Operations Business Development On October 31, 2024, we acquired certain assets and liabilities that comprise the ShareFile Business ("ShareFile") from Cloud Software Group, Inc. and its subsidiaries ("Cloud") for an aggregate purchase price of $875.0 million in cash, subject to a $25.0 million working capital credit and certain customary adjustments.
However, we currently believe that existing cash balances, together with funds generated from operations and amounts available under our Credit Facility, will be sufficient to finance our operations and meet our foreseeable cash requirements, including stock repurchases, through at least the next twelve months. 24 Results of Operations Business Development On October 31, 2024, we acquired ShareFile from Cloud Software Group, Inc.
General and administrative expenses increased in fiscal year 2024 primarily due to higher personnel related costs associated with our acquisitions of MarkLogic and ShareFile, partially offset by a decrease in contractors and outside services costs.
General and administrative expenses increased in fiscal year 2025 primarily due to higher personnel related costs, contractors and outside services, and other general and administrative costs, each associated with our acquisition of ShareFile.
Current Period ARR includes any expansion and is net of contraction or attrition over the last 12 months but excludes ARR from new customers in the current period. We then divide the total Current Period ARR by the total Prior Period ARR to arrive at the net retention rate.
We then calculate the ARR from these same customers as of the current period end ("Current Period ARR"). Current Period ARR includes any expansion and is net of contraction or attrition over the last 12 months but excludes ARR from new customers in the current period.
For a discussion of the year ended November 30, 2023 compared to the year ended November 30, 2022, please refer to Part II, Item 7, "Management’s Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Form 10-K for the year ended November 30, 2023. 22 Forward-Looking Statements Certain statements below about anticipated results and our products and markets are forward-looking statements that are based on our current plans and assumptions.
For a discussion of the year ended November 30, 2024 compared to the year ended November 30, 2023, please refer to Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Form 10-K for the year ended November 30, 2024.
Important information about the bases for these plans and assumptions and factors that may cause our actual results to differ materially from these statements is contained below and in Part I, Item 1A. "Risk Factors" of this Annual Report on Form 10-K.
Forward-Looking Statements Certain statements below about anticipated results and our products and markets are forward-looking statements that are based on our current plans and assumptions. Important information about the bases for these plans and assumptions and factors that may cause our actual results to differ materially from these statements is contained below and in Part I, Item 1A.
As of November 30, 2024, there was $107.2 million remaining under the current share repurchase authorization. The timing and amount of any shares repurchased will be determined by management based on its evaluation of market conditions and other factors, and the Board of Directors may choose to suspend, expand, or discontinue the repurchase program at any time.
The timing and amount of any shares repurchased will be determined by management based on its evaluation of market conditions and other factors, and the Board of Directors may choose to suspend, expand, or discontinue the repurchase program at any time. Excise tax was insignificant for all years presented.
In addition, in fiscal year 2024, we received $27.8 million from the exercise of stock options and the issuance of shares under our employee stock purchase plan as compared to $26.0 million in fiscal year 2023.
In addition, in fiscal year 2025, we received $19.0 million from the exercise of stock options and the issuance of shares under our employee stock purchase plan as compared to $27.8 million in fiscal year 2024. 30 Share Repurchases In fiscal years 2025, 2024, and 2023, we repurchased and retired 2.1 million, 1.6 million, and 0.6 million shares of our common stock for $105.0 million, $86.8 million, and $34.0 million, respectively.
Cost of software licenses as a percentage of software license revenue varies from period to period depending upon the relative product mix.
Cost of software licenses as a percentage of software licenses revenue varies from period to period depending upon the relative product mix. The increase as compared to the same period last year was primarily due to increased hardware sales.
Our foreseeable cash needs include capital expenditures, acquisitions, debt repayments, share repurchases, lease commitments, restructuring obligations and other long-term obligations. Critical Accounting Estimates Management’s discussion and analysis of financial condition and results of operations are based on our consolidated financial statements which have been prepared in accordance with GAAP.
Critical Accounting Estimates Management's discussion and analysis of financial condition and results of operations are based on our consolidated financial statements which have been prepared in accordance with GAAP.
Cost of Software Licenses Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 Change Cost of software licenses $ 10,942 $ 11,153 $ (211) (2) % As a percentage of software license revenue 4 % 5 % Cost of software licenses consists primarily of royalties, electronic software distribution, duplication, and packaging.
Professional services revenue decreased compared to the same period last year primarily due to a decrease in MarkLogic professional services revenue. 25 Cost of Software Licenses Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Cost of software licenses $ 12,605 $ 10,942 15 % As a percentage of software license revenue 5 % 4 % Cost of software licenses consists primarily of royalties, electronic software distribution, duplication, and packaging.
As more fully discussed in Note 19: Cyber Related Matters to the consolidated financial statements, in May 2023, the Company discovered a zero-day vulnerability in its MOVEit Transfer and MOVEit Cloud software product offerings ("the MOVEit Vulnerability"), which resulted in government inquiries and investigations, and private litigation that the Judicial Panel on Multidistrict Litigation transferred to the District of Massachusetts for coordinated and consolidated proceedings (the "MDL"), which may result in adverse judgments, settlements, fines, penalties, or other resolutions, the amount, scope and timing of which could be material, but which the Company is currently unable to predict.
As more fully discussed in Note 17, Cyber Related Matters , in Part II, Item 8 of this Form 10-K, in May 2023, the Company discovered the MOVEit Vulnerability, which resulted in government inquiries and investigations, as well as the MDL, which may result in adverse judgments, settlements, fines, penalties, or other resolutions, the amount, scope and timing of which could be material, but which the Company is currently unable to predict.
Services are either sold on a time and materials basis or prepaid upfront. Revenue related to software-as-a-service ("SaaS") offerings is recognized ratably over the contract period. The SSP of SaaS performance obligations is determined based upon observable prices in stand-alone SaaS transactions.
The SSP of professional services is based upon observable prices in similar transactions using the hourly rates sold in stand-alone services transactions. Professional services are either sold on a time and materials basis or prepaid upfront.
Liquidity and Capital Resources Cash and Cash Equivalents (in thousands) November 30, 2024 November 30, 2023 Cash and cash equivalents $ 118,077 $ 126,958 The decrease in cash and cash equivalents of $8.9 million from the end of fiscal year 2023 was primarily due to cash outflows of $852.7 million to acquire ShareFile, $261.3 million to pay off the balance of the term loan, $110.0 million to pay off the revolving line of credit, repurchases of common stock of $86.8 million, dividend payments of $31.5 million, payment of debt issuance costs of $6.8 million, purchases of property and equipment of $5.2 million, and the effect of exchange rates on cash of $3.2 million.
We believe net retention rates can be a helpful indicator of the durability of top line performance. 29 Liquidity and Capital Resources Cash and Cash Equivalents (in thousands) November 30, 2025 November 30, 2024 Cash and cash equivalents $ 94,807 $ 118,077 The decrease in cash and cash equivalents of $23.3 million from the end of fiscal year 2024 was primarily due to cash outflows of $130.0 million to pay down the revolving line of credit, repurchases of common stock of $105.0 million, $20.3 million to acquire Nuclia, payment of debt issuance costs of $6.2 million, and purchases of property and equipment of $5.7 million.
These estimates may change as new events occur and additional information is obtained. Actual results could differ materially from these estimates under different assumptions or conditions.
These estimates may change as new events occur and additional information is obtained. Actual results could differ materially from these estimates under different assumptions or conditions. 31 We have identified the following critical accounting policies and estimates that require the use of significant judgments and estimates in the preparation of our consolidated financial statements.
Other (Expense) Income Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Interest expense $ (32,012) $ (30,780) 4 % Interest income and other, net 4,734 2,538 87 % Foreign currency loss, net (2,461) (2,624) (6) % Total other expense, net $ (29,739) $ (30,866) 4 % As a percentage of total revenue (4) % (4) % Total other expense, net, decreased in fiscal year 2024 due to increases in interest income and other, net, resulting from higher interest rates on our invested cash balance.
Other (Expense) Income Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Interest expense $ (70,850) $ (32,012) 121 % Interest income and other, net 1,759 4,734 (63) % Foreign currency loss, net (2,571) (2,461) 4 % Total other expense, net $ (71,662) $ (29,739) (141) % As a percentage of total revenue (7) % (4) % Total other expense, net, increased in fiscal year 2025 due to increases in interest expense resulting from costs associated with drawing on our revolving line of credit to acquire ShareFile.
Fiscal Year Ended November 30, 2024 November 30, 2023 November 30, 2022 Net cash flows from operating activities $ 211,494 $ 173,920 $ 192,160 Net cash flows (used in) from investing activities $ (857,908) $ (360,382) $ 21,992 Net cash flows from (used in) financing activities $ 640,823 $ 51,188 $ (101,423) Cash Flows from Operating Activities The increase in cash generated from operations in fiscal year 2024 as compared to fiscal year 2023 was primarily due to higher billings and collections, lower taxes paid as compared to fiscal year 2023, and slightly lower interest rates because of our debt refinancing in the second quarter of fiscal year 2024.
Fiscal Year Ended November 30, 2025 November 30, 2024 November 30, 2023 Net cash flows from operating activities $ 235,187 $ 211,494 $ 173,920 Net cash flows used in investing activities $ (26,919) $ (857,908) $ (360,382) Net cash flows (used in) from financing activities $ (238,369) $ 640,823 $ 51,188 Cash Flows from Operating Activities The increase in cash generated from operations in fiscal year 2025 as compared to fiscal year 2024 was primarily due to higher billings and collections, partially offset by increased interest expense resulting from the draw down on our revolving line of credit in the fourth quarter of fiscal year 2024, and increased costs of revenue and operating expenses associated with our acquisition of ShareFile.
Refer to Note 8: Debt, for further discussion. Foreign currency loss decreased year over year due to rate volatility and timing of intercompany and hedge settlement activities.
Refer to Note 6, Debt , in Part II, Item 8 of this Form 10-K for further discussion. Foreign currency loss, net increased year-over-year due to rate volatility and timing of intercompany and hedge settlement activities. Interest income and other, net decreased in fiscal year 2025 due to decreases in interest income on our invested cash balances.
Net Retention Rate We calculate net retention rate as of a period end by starting with the ARR from the cohort of all customers as of 12 months prior to such period end ("Prior Period ARR"). We then calculate the ARR from these same customers as of the current period end ("Current Period ARR").
Our ARR was $852.0 million and $837.0 million as of November 30, 2025 and 2024, respectively, which is an increase of 2% year-over-year. Net Retention Rate We calculate net retention rate as of a period end by starting with the ARR from the cohort of all customers as of 12 months prior to such period end ("Prior Period ARR").
Net retention rate is not calculated in accordance with GAAP. 29 Our net retention rates have generally ranged between 100% and 102% for all periods presented. We believe net retention rates can be a helpful indicator of the durability of top line performance.
We then divide the total Current Period ARR by the total Prior Period ARR to arrive at the net retention rate. Net retention rate is not calculated in accordance with GAAP and is not derived from a GAAP measure. Our net retention rates have generally ranged between 100% and 102% for all periods presented.
Cash Flows (used in) from Investing Activities Net cash outflows and inflows of our net investment activity are generally a result of the timing of our purchases and maturities of securities, which are classified as cash equivalents, as well as the timing of acquisitions and divestitures.
In addition, our deferred revenue as of November 30, 2025, increased by $20.7 million from the end of fiscal year 2024. Cash Flows used in Investing Activities Net cash outflows and inflows of our net investment activity are generally a result of the timing of acquisitions.
For indemnification claims related to the MOVEit Vulnerability. Please see Note 19: Cyber Related Matters to the consolidated financial statements for further details.
Please see Note 17, Cyber Related Matters , in Part II, Item 8 of this Form 10-K for further details regarding indemnification claims related to the MOVEit Vulnerability.
Sales and Marketing Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 Change Sales and marketing $ 164,570 $ 156,076 $ 8,494 5 % As a percentage of total revenue 22 % 22 % Components of sales and marketing: Personnel related costs $ 142,479 $ 134,820 $ 7,659 6 % Contractors and outside services 3,456 3,890 (434) (11) % Marketing programs and other 18,635 17,366 1,269 7 % Total sales and marketing $ 164,570 $ 156,076 $ 8,494 5 % Sales and marketing expenses increased in fiscal year 2024 due to increased personnel related, marketing, and sales events costs associated with our acquisitions of MarkLogic and ShareFile, partially offset by decreases in contractors and outside services costs.
Sales and Marketing Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Sales and marketing $ 211,013 $ 164,570 28 % As a percentage of total revenue 22 % 22 % Sales and marketing expenses increased in fiscal year 2025 due to increased personnel related costs, increased marketing and sales events costs, and increased contractors and outside services costs, each associated with our acquisition of ShareFile.
Cost of Maintenance and Services Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 Change Cost of maintenance and services $ 90,318 $ 85,255 $ 5,063 6 % As a percentage of maintenance and services revenue 18 % 18 % Components of cost of maintenance and services: Personnel Related Costs $ 67,732 $ 63,471 $ 4,261 7 % Contractors and Outside Services 12,827 13,969 (1,142) (8) % Hosting and Other 9,759 7,815 1,944 25 % Total cost of maintenance and services $ 90,318 $ 85,255 $ 5,063 6 % Cost of maintenance and services consists primarily of costs of hosting, personnel costs for providing customer support, consulting, and education.
Cost of Maintenance, SaaS, and Professional Services Fiscal Year Ended (in thousands) November 30, 2025 November 30, 2024 Percentage Change Cost of maintenance, SaaS, and professional services $ 133,750 $ 90,318 48 % As a percentage of maintenance, SaaS, and professional services revenue 18 % 18 % Cost of maintenance, SaaS, and professional services consists primarily of costs of hosting, personnel costs for providing customer support, consulting, and education.
Fiscal Year 2024 Compared to Fiscal Year 2023 Revenue Fiscal Year Ended Percentage Change (in thousands) November 30, 2024 November 30, 2023 As Reported Constant Currency Revenue $ 753,409 $ 694,439 8 % 8 % The increase in revenue in fiscal year 2024 was driven by the acquisitions of MarkLogic and ShareFile, and growth in sales of our OpenEdge product offerings.
Fiscal Year 2025 Compared to Fiscal Year 2024 Revenue Fiscal Year Ended Percentage Change (in thousands) November 30, 2025 November 30, 2024 As Reported Constant Currency Revenue $ 977,831 $ 753,409 30 % 29 % Total revenue increased as compared to the same period last year primarily due to our acquisition of ShareFile in the fourth quarter of fiscal year 2024.
Cyber incident and MOVEit Vulnerability costs relate to the engagement of external cybersecurity experts and other incident response professionals and are net of received and expected insurance recoveries. We did not incur costs related to the November 2022 cyber incident during fiscal year 2024 and do not expect to incur additional costs as the investigation is closed.
Cyber incident and MOVEit Vulnerability costs relate to the engagement of external cybersecurity experts and other incident response professionals and are net of received and expected insurance recoveries. See Note 17, Cyber Related Matters , in Part II, Item 8 of this Form 10-K for further discussion.
Software License Revenue Fiscal Year Ended Percentage Change (in thousands) November 30, 2024 November 30, 2023 As Reported Constant Currency License $ 249,331 $ 220,789 13 % 13 % As a percentage of total revenue 33 % 32 % Software license revenue increased in fiscal year 2024 primarily due to the acquisition of MarkLogic, as well as increases in license sales in OpenEdge.
Software Licenses Revenue Fiscal Year Ended Percentage Change (in thousands) November 30, 2025 November 30, 2024 As Reported Constant Currency Software licenses $ 237,887 $ 249,331 (5) % (5) % As a percentage of total revenue 24 % 33 % Software licenses revenue decreased by $11.4 million as compared to the same period last year primarily due to timing of multi-year subscription renewals in our DataDirect product offering.
Included in investing activities in fiscal years 2024 and 2023 were the acquisitions of ShareFile and MarkLogic for a net cash paid amount of $852.7 million and $355.3 million, respectively. In fiscal year 2022 we received $26.0 million net proceeds from the sale of long-lived assets.
Included in investing activities in fiscal year 2025 was the acquisition of Nuclia for a net cash paid amount of $20.0 million, as well as $1.2 million of additional ShareFile purchase consideration. In fiscal year 2024 we acquired ShareFile for a net cash paid amount of $852.7 million.
The transaction was funded through $730.0 million in borrowings under our existing $900.0 million revolving credit facility and cash on hand, resulting in a payment at closing of $852.7 million. As a result of this acquisition, we recorded $96.2 million of deferred revenue and $465.0 million of intangible assets, as further described in Note 7: Business Combinations.
As a result of this acquisition, we recorded $96.2 million of deferred revenue and $464.0 million of intangible assets, as further described in Note 5, Business Combinations , in Part II, Item 8 of this Form 10-K. During fiscal 2025, the revenue from ShareFile was $261.6 million.
The Company recorded a liability of $13.7 million related to the taxes expected to be imposed upon the repatriation of unremitted foreign earnings that are not considered indefinitely reinvested. 28 Net Income Fiscal Year Ended (in thousands) November 30, 2024 November 30, 2023 % Change Net income $ 68,438 $ 70,197 (3) % As a percentage of total revenue 9 % 10 % Select Performance Metrics: Management evaluates our financial performance using a number of financial and operating metrics.
The primary reason for the year-over-year decrease in the effective rate was because the Company recorded tax expense of $13.7 million in fiscal year 2024 related to the taxes expected to be imposed upon the repatriation of unremitted foreign earnings that were not considered indefinitely reinvested.
Maintenance and Services Revenue Fiscal Year Ended Percentage Change (in thousands) November 30, 2024 November 30, 2023 As Reported Constant Currency Maintenance $ 410,556 $ 401,501 2 % 2 % As a percentage of total revenue 55 % 58 % Services $ 93,522 $ 72,149 30 % 29 % As a percentage of total revenue 12 % 10 % Total maintenance and services revenue $ 504,078 $ 473,650 6 % 6 % As a percentage of total revenue 67 % 68 % Maintenance revenue increased in fiscal year 2024 primarily due to the acquisition of MarkLogic, as well as an increase in maintenance revenue from our OpenEdge product offerings.
Maintenance, SaaS, and Professional Services Revenue Fiscal Year Ended Percentage Change (in thousands) November 30, 2025 November 30, 2024 As Reported Constant Currency Maintenance $ 410,174 $ 410,556 — % (1) % As a percentage of total revenue 42 % 55 % SaaS $ 287,928 $ 44,564 546 % 546 % As a percentage of total revenue 29 % 6 % Professional services $ 41,842 $ 48,958 (15) % (15) % As a percentage of total revenue 4 % 6 % Total maintenance, SaaS, and professional services revenue $ 739,944 $ 504,078 47 % 46 % As a percentage of total revenue 76 % 67 % Maintenance revenue remained relatively flat as compared to the same period last year.
These metrics are periodically reviewed and revised to reflect changes in our business.
We will continue to evaluate the full impact of these legislative changes as additional guidance becomes available. 28 Select Performance Metrics: Management evaluates our financial performance using a number of financial and operating metrics. These metrics are periodically reviewed and revised to reflect changes in our business.