Biggest changeFor the Year Ended December 31, 2022 2021 (in thousands) Revenue $ 254,316 $ 188,001 Cost of revenue (1) 48,553 41,934 Gross profit 205,763 146,067 Operating expenses Sales and marketing (1) 126,889 81,122 Research and development (1) 41,204 24,322 General and administrative (1) 62,779 43,116 Exit costs 11,264 — Total operating expenses 242,136 148,560 Loss from operations (36,373) (2,493) Other income (expense), net 3,456 (522) Loss before income taxes (32,917) (3,015) Provision for income taxes 931 270 Net loss $ (33,848) $ (3,285) (1) Includes stock-based compensation expense as follows: For the Year Ended December 31, 2022 2021 (in thousands) Cost of revenue $ 74 $ 37 Sales and marketing 2,235 405 Research and development 1,123 348 General and administrative 3,961 1,952 Total stock-based compensation $ 7,393 $ 2,742 65 The following table sets forth our consolidated statements of operations data expressed as a percentage of revenue for the periods indicated (amounts may not sum due to rounding): For the Year Ended December 31, 2022 2021 (in thousands) Revenue 100 % 100 % Cost of revenue 19 % 22 % Gross profit 81 % 78 % Operating expenses Sales and marketing 50 % 43 % Research and development 16 % 13 % General and administrative 25 % 23 % Exit costs 4 % — % Total operating expenses 95 % 79 % Loss from operations (14) % (1) % Other income (expense), net 1 % — % Loss before income taxes (13) % (2) % Provision for income taxes — % — % Net loss (13) % (2) % Comparison of the Years Ended December 31, 2022 and 2021 Revenue O ur revenue during the years end ed December 31, 2022 and 2021 was as follows: For the Year Ended December 31, Change 2022 2021 Amount % (dollars in thousands) Revenue $ 254,316 188,001 $ 66,315 35 % Revenue increased by $66.3 million year over year.
Biggest changeFor the Year Ended December 31, 2023 2022 (in thousands) Revenue $ 307,675 $ 254,316 Cost of revenue (1) 52,327 48,553 Gross profit 255,348 205,763 Operating expenses Sales and marketing (1) 126,871 126,889 Research and development (1) 57,442 41,204 General and administrative (1) 77,410 62,779 Exit Costs 1,292 11,264 Total operating expenses 263,015 242,136 Loss from operations (7,667) (36,373) Other income, net 12,313 3,456 Income (loss) before income taxes 4,646 (32,917) Provision for income taxes 3,696 931 Net income (loss) 950 (33,848) Net income (loss) attributable to noncontrolling interest in consolidated subsidiary — — Net income (loss) attributable to Semrush Holdings, Inc. $ 950 $ (33,848) (1) Includes stock-based compensation expense as follows: For the Year Ended December 31, 2023 2022 (in thousands) Cost of revenue $ 130 $ 74 Sales and marketing 3,077 2,235 Research and development 2,213 1,123 General and administrative 9,917 3,961 Total stock-based compensation $ 15,337 $ 7,393 58 The following table sets forth our consolidated statements of operations data expressed as a percentage of revenue for the periods indicated (amounts may not sum due to rounding): For the Year Ended December 31, 2023 2022 Revenue 100 % 100 % Cost of revenue 17 % 19 % Gross profit 83 % 81 % Operating expenses Sales and marketing 41 % 50 % Research and development 19 % 16 % General and administrative 25 % 25 % Exit Costs — % 4 % Total operating expenses 85 % 95 % Loss from operations (2) % (14) % Other income, net 4 % 1 % Income (loss) before income taxes 2 % (13) % Provision for income taxes 2 % — % Net income (loss) — % (13) % Net income (loss) attributable to noncontrolling interest in consolidated subsidiary — % — % Net income (loss) attributable to Semrush Holdings, Inc. — % (13) % Comparison of the Years Ended December 31, 2023 and 2022 Revenue O ur revenue during the years end ed December 31, 2023 and 2022 was as follows: For the Year Ended December 31, Change 2023 2022 Amount % (dollars in thousands) Revenue $ 307,675 254,316 $ 53,359 21 % For the year ended December 31, 2023, revenue increased by $53.4 million.
We expect to continue to incur expenses as a result of operating as a public company, including costs to comply with rules and regulations applicable to companies listed on a U.S. securities exchange, costs related to compliance and reporting obligations pursuant to the rules and regulations of the SEC, increases in insurance premiums, investor relations, and professional services.
We expect to continue to incur additional expenses as a result of operating as a public company, including costs to comply with rules and regulations applicable to companies listed on a U.S. securities exchange, costs related to compliance and reporting obligations pursuant to the rules and regulations of the SEC, increases in insurance premiums, investor relations, and professional services.
Sustaining Product and Technology Innovation We have a strong track record of developing new products that have high adoption rates among our paying customers. Our product development organization plays a critical role in continuing to enhance the effectiveness and differentiation of our technology in an evolving landscape and maximizing retention of our existing customers.
Sustaining Product and Technology Innovation We have a strong track record of developing new products that have high adoption rates among our paying customers. Our product development organization plays a critical role in continuing to enhance the 52 effectiveness and differentiation of our technology in an evolving landscape and maximizing retention of our existing customers.
Our sales team is largely focused on driving account expansion by encouraging our customers to fully recognize the potential benefit from our comprehensive platform. As a result, we have become increasingly efficient at acquiring customers who increase their spend with us over time.
Our sales team is largely focused on driving account expansion by encouraging our customers to fully recognize the potential benefit from our comprehensive platform. As a result, we have become 51 increasingly efficient at acquiring customers who increase their spend with us over time.
We recommend that you review the reconciliation of free cash flow to net cash used in operating activities, the most directly comparable GAAP financial measure, and the reconciliation of free cash flow margin to net cash used in operating activities (as a percentage of revenue), the most directly comparable GAAP financial measure, provided below, and that you not rely on free cash flow, free cash flow margin or any single financial measure to evaluate our business.
We recommend that you review the reconciliation of free cash flow to net cash provided by (used in) operating activities, the most directly comparable GAAP financial measure, and the reconciliation of free cash flow margin to net cash provided by (used in) operating activities (as a percentage of revenue), the most directly comparable GAAP financial measure, provided below, and that you not rely on free cash flow, free cash flow margin or any single financial measure to evaluate our business.
In addition to these expenses, we incur third-party service provider costs, such as data center and networking expenses, allocated overhead costs, depreciation and amortization expense associated with our property and equipment, and amortization of capitalized software development costs and intangible assets acquired through business combinations and asset acquisitions.
In addition to these expenses, we incur third-party service provider costs, such as data center and networking expenses, data acquisition costs, allocated overhead costs, depreciation and amortization expense associated with our property and equipment, and amortization of capitalized software development costs and intangible assets acquired through business combinations and asset acquisitions.
Some of the information contained in this discussion and analysis, including information with respect to our planned investments in our research and development, sales and marketing, and general and administrative functions, contains forward-looking statements based upon current plans, beliefs, and expectations that involve risks and uncertainties.
Some of the information contained in this discussion and analysis, including information with respect to our planned investments in our research and development, sales and marketing, and general and administrative functions, contains forward-looking statements based upon current plans, beliefs, and expectations that involve risks, uncertainties, and assumptions.
These subscriptions are generally stand-ready obligations as the customer has access to the service throughout the term of the subscription, and our performance obligations are satisfied with the customer over time. We consider the SaaS subscription and related support services to have the same pattern of transfer to the customer.
These subscriptions are generally stand-ready obligations as the customer has access to the service throughout the term of the subscription, and our 64 performance obligations are satisfied with the customer over time. We consider the SaaS subscription and related support services to have the same pattern of transfer to the customer.
Deferred contract costs that will be recorded as expense during the succeeding 12-month period are recorded as current deferred contract costs, and the remaining portion is recorded as deferred contract costs, net of current portion. Amortization of deferred contract costs is included in sales and marketing expense in the accompanying consolidated statement of operations and comprehensive loss.
Deferred contract costs that will be recorded as expense during the succeeding 12-month period are recorded as current deferred contract costs, and the remaining portion is recorded as deferred contract costs, net of current portion. Amortization of deferred contract costs is included in sales and marketing expense in the accompanying consolidated statement of operations and comprehensive income (loss).
Following the closing of the IPO, our Class A common stock is publicly traded, and therefore we currently base the value of our Class A common stock on its market price. Expected dividend yield —The annual rate of dividends is expressed as a dividend yield which is a constant percentage of the stock price.
Following the closing of the IPO, our Class A 65 common stock is publicly traded, and therefore we currently base the value of our Class A common stock on its market price. Expected dividend yield —The annual rate of dividends is expressed as a dividend yield which is a constant percentage of the stock price.
We believe there is a significant opportunity to expand within our existing customer base as customers often initially purchase our entry-level subscription, which offers lower usage limits and limited user licenses, as well as fewer features.
We believe there is significant opportunity to expand within our existing customer base as customers often initially purchase our entry-level subscription, which offers lower usage limits and limited user licenses, as well as fewer features.
We have elected the fair value option in respect to the accounting for our convertible note investments, allowing for increases and decreases in the fair value of such investments to be recorded to other income (expense), net for each reporting period.
We have elected the fair value option in respect to the accounting for our convertible note investments, allowing for increases and decreases in the fair value of such investments to be recorded to other income (expense), 56 net for each reporting period.
Subscription revenue is recognized ratably over the contract term beginning on the date on which we provide the customer access to our platform. Our customers do not have the right to take possession of our software.
Subscription revenue is recognized ratably over the contract term beginning on the date on which we provide the customer access to our platform. Our customers do not have the right to 54 take possession of our software.
Sales and Marketing Sales and marketing expenses primarily consist of personnel and related costs directly associated with our sales and marketing department, including salaries, benefits, incentive compensation, and stock-based compensation, online advertising expenses, and marketing and promotional expenses, as well as allocated overhead costs.
Operating Expenses Sales and Marketing Sales and marketing expenses primarily consist of personnel and related costs directly associated with our sales and marketing department, including salaries, benefits, incentive compensation, and stock-based compensation, online advertising expenses, and marketing and promotional expenses, as well as allocated overhead costs.
We offer subscriptions to our platform primarily on a monthly or annual basis, and we sell our 72 products and services primarily through a self-service model and also directly through our sales force.
We offer subscriptions to our platform primarily on a monthly or annual basis, and we sell our products and services primarily through a self-service model and also directly through our sales force.
In addition to our leases, we also have multi-year commitments with certain data providers expiring at various dates through 2026. For more information regarding our commitments with data providers, see Note 13 to the consolidated financial statements of this Annual Report on Form 10-K.
In addition to our leases, we also have multi-year commitments with certain data providers expiring at various dates through 2026. For more information regarding our commitments with data providers, see Note 16 to the consolidated financial statements of this Annual Report on Form 10-K.
We include both monthly recurring paid subscriptions, which renew automatically unless cancelled, as well as annual recurring paid subscriptions so long as we do not have any indication that a customer has cancelled or intends to cancel its subscription and we continue to generate revenue from them.
We include both monthly recurring paid subscriptions, which renew automatically unless canceled, as well as annual recurring paid subscriptions so long as we do not have any indication that a customer has canceled or intends to cancel its subscription and we continue to generate revenue from them.
Contractual Obligations and Commitments Our principal commitments consist of obligations under leases for office space and leases for data center facilities. For more information regarding our lease obligations, see Note 3 to the consolidated financial statements of this Annual Report on Form 10-K.
Contractual Obligations and Commitments Our principal commitments consist of obligations under leases for office space and leases for data center facilities. For more information regarding our lease obligations, see Note 4 to the consolidated financial statements of this Annual Report on Form 10-K.
Personnel costs include the amortization of capitalized commission costs, which increased year over year, partially due to the amortization of commissions paid in prior periods, as well as expense associated with the amortization of commissions paid and capitalized during 2022, which increased due to the overall growth in sales.
Personnel costs include the amortization of capitalized commission costs, which increased year over year, partially due to the amortization of commissions paid in prior periods, as well as expense associated with the amortization of commissions paid and capitalized during 2023, which increased due to the overall growth in sales.
While we believe that free cash flow and free cash flow margin are useful in evaluating our business, free cash flow and free cash flow margin are each a non-GAAP financial measure that have limitations as an analytical tool, and free cash flow and free cash flow margin should not be considered as an alternative to, or substitute for, net cash used in operating activities in accordance with GAAP.
While we believe that free cash flow and free cash flow margin are useful in evaluating our business, free cash flow and free cash flow margin are each a non-GAAP financial measure that have limitations as an analytical tool, and free cash flow and free cash flow margin should 53 not be considered as an alternative to, or substitute for, net cash provided by (used in) operating activities in accordance with GAAP.
For LIBOR borrowings, the applicable rate margin is 2.75% (or 3.50% prior to positive consolidated adjusted EBITDA as of the twelve months most recently ended). For base rate borrowings, the applicable margin is 0.00% (or 2.50% prior to positive consolidated adjusted EBITDA as of the twelve months most recently ended).
For Applicable Benchmark Rate borrowings, the applicable rate margin is 2.75% (or 3.50% prior to positive consolidated adjusted EBITDA as of the twelve months most recently ended). For base rate borrowings, the applicable margin is 0.00% (or 2.50% prior to positive consolidated adjusted EBITDA as of the twelve months most recently ended).
These expenses are comprised of personnel and related costs, including salaries, benefits, incentive compensation, and stock-based compensation expense related to the management of our data centers, our customer support team, and data acquisition costs.
These expenses are comprised of personnel and related costs, including salaries, benefits, incentive compensation, and stock-based compensation expense related to the management of our data centers, our customer support team, and our customer success team.
This cash is held in cash deposits and money market funds. We believe our existing cash and cash equivalents, along with our available financial resources from our credit facility, will be sufficient to meet our operating and capital needs for at least the next 12 months.
This cash is held in deposits and money market funds. We believe our existing cash, cash equivalents, and short-term investments, along with our available financial resources from our credit facility, will be sufficient to meet our operating and capital needs for at least the next 12 months.
If we are unable to successfully address these challenges, our business, operating results, and prospects could be adversely affected. Key Factors Affecting Our Performance There are a number of factors that have impacted, and we believe will continue to impact, our results of operations and growth.
If we are unable to successfully address these challenges, our business, operating results, and prospects could be adversely affected. Key Factors Affecting Our Performance We regularly review a number of factors that have impacted, and we believe will continue to impact, our results of operations and growth.
Discussions of 2020 items and year-to-year comparisons between 2021 and 2020 can be found in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2021, which was filed with the SEC on March 18, 2022.
Discussions of 2021 items and year-to-year comparisons between 2022 and 2021 can be found in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2022, which was filed with the SEC on March 15, 2023.
Since our founding in 2008, we have achieved a number of significant milestones, including: • 2010: Surpassed 1,000 customers; • 2012: Started expansion into SEO software, launched Position Tracking, and opened our first U.S. office near Philadelphia, Pennsylvania; • 2014: Continued expansion of SEO capabilities with Site Audit tool; 57 • 2015: Surpassed 10,000 customers and launched Social Media tools; • 2016: Launched Content Marketing and Digital PR tools; • 2017: Completed our first round of financing led by entities affiliated with Siguler Guff & Company and introduced collaboration features, including the ability to add users and share projects and received U.S. and UK search awards for the “Best SEO Software Suite”; • 2018: Completed another round of financing led by Greycroft and e.ventures, relocated headquarters to Boston, Massachusetts, and opened an office in Dallas, Texas, surpassed $70 million in ARR, and launched our first add-on offering, Local Listings; • 2019: Surpassed 50,000 customers and $100 million in ARR, and launched our second add-on offering, our competitive intelligence tool; • 2020: Acquired Prowly, received multiple awards, including “Best SEO Software Suite” and “Best Search Software Tool” according to the European Search Awards, and our headcount grew to more than 900 employees globally; • 2021 : Completed our IPO and the Follow-On Offering and surpassed $200 million in ARR; and • 2022 : Acquired Backlinko and Kompyte, continued expansion of our App Center to 37 apps including 17 third-party apps, increased the number of customers that pay more than $10,000 annually by more than 50% year over year.
Since our founding in 2008, we have achieved a number of significant milestones, including: • 2010: Surpassed 1,000 customers; • 2012: Started expansion into SEO software, launched Position Tracking, and opened our first U.S. office near Philadelphia, Pennsylvania; • 2014: Continued expansion of SEO capabilities with Site Audit tool; 49 • 2015: Surpassed 10,000 customers and launched Social Media tools; • 2016: Launched Content Marketing and Digital PR tools; • 2017: Completed our first round of financing led by entities affiliated with Siguler Guff & Company and introduced collaboration features, including the ability to add users and share projects and received U.S. and UK search awards for the “Best SEO Software Suite”; • 2018: Completed another round of financing led by Greycroft and e.ventures, relocated headquarters to Boston, Massachusetts, and opened an office in Dallas, Texas, surpassed $70 million in ARR, and launched our first add-on offering, Local Listings; • 2019: Surpassed 50,000 customers and $100 million in ARR, and launched our second add-on offering, our competitive intelligence tool; • 2020: Received multiple awards, including “Best SEO Software Suite” and “Best Search Software Tool” according to the European Search Awards, our headcount grew to more than 900 employees globally, and acquired Prowly; • 2021 : Completed our IPO and the Follow-On Offering and surpassed $200 million in ARR; and • 2022 : Continued expansion of our App Center to 37 apps including 17 third-party apps, increased the number of customers that pay more than $10,000 annually by more than 50% year over year, and acquired Backlinko and Kompyte. • 2023 : Surpassed $300 million in ARR, 100,000 paying customers, 1,000,000 active free customers, and acquired Traffic Think Tank and a controlling interest in Datos.
Financing Activities Net cash used in financing activities for the year ended December 31, 2022 was $0.3 million and consisted of cash inflows related to the exercises of stock options of approximately $1.0 million as well as shares issued in connection with the Employee Stock Purchase Plan of $0.8 million and cash outflows relating to payments on capital leases of $2.1 million.
Net cash used in financing activities for the year ended December 31, 2022 was $0.3 million and consisted of cash inflows related to the exercises of stock options of $1.0 million as well as shares issued 63 in connection with the Employee Stock Purchase Plan of $0.8 million and cash outflows relating to payments on finance leases of $2.1 million.
We estimate the fair value of each stock option grant using the Black-Scholes option-pricing model, which uses as inputs the estimated fair value of our common stock and assumptions we make for the volatility of our common stock, the expected term of our stock options, the risk-free interest rate for a period that approximates the expected term of our stock options and our expected dividend yield. 73 We determined the assumptions for the Black-Scholes option-pricing model as discussed below.
We estimate the fair value of each stock option grant using the Black-Scholes option-pricing model, which uses as inputs the estimated fair value of our common stock and assumptions we make for the volatility of our common stock, the expected term of our stock options, the risk-free interest rate for a period that approximates the expected term of our stock options and our expected dividend yield.
We generate substantially all of our revenue from monthly and annual subscriptions to our online visibility management platform under a SaaS model. Subscription revenue is recognized ratably over the contract term beginning on the date the product is made available to customers. We have one reportable segment.
We generate substantially all of our revenue from monthly and annual subscriptions to our online visibility management platform under a SaaS model. Subscription revenue is recognized ratably over the contract term beginning on the date the product is made available to customers.
We define ARR as of a given date as the monthly recurring revenue that we expect to contractually receive from all paid subscription agreements that are actively generating revenue as of that date multiplied by 12.
We define Annual Recurring Revenue (“ARR”) as of a given date as the monthly recurring revenue that we expect to contractually receive from all paid subscription agreements that are actively generating revenue as of that date multiplied by 12.
Our subscription-based model enables customers to select a plan based on their needs and license our platform on a per user per month basis. As of December 31, 2022 and 2021, we served over 95,000 and 82,000 paying customers, respectively, in various industries. Our revenue is not concentrated with any single customer or industry.
Our subscription-based model enables customers to select a plan based on their needs and license our platform on a per user per month basis. As of December 31, 2023 and 2022, we served nearly 108,000 and over 95,000 paying customers, respectively, in various industries. Our revenue is not concentrated with any single customer or industry.
Borrowings under our credit facility bear interest at our option at (i) LIBOR, subject to a 0.50% floor, plus a margin, or (ii) the alternate base rate, subject to a 3.25% floor (or 1.50% prior to positive consolidated adjusted earnings before interest, taxes, depreciation, and amortization (“adjusted EBITDA”) for the twelve months most recently ended), plus a margin.
Borrowings under the credit facility bear interest at our option at (i) the Applicable Benchmark Rate, subject to a 0.50% floor, plus a credit spread adjustment margin, or (ii) the alternate base rate, subject to a 3.25% floor (or 1.50% prior to positive consolidated adjusted earnings before interest, taxes, depreciation, and amortization (“adjusted EBITDA”) for the twelve months most recently ended), plus a margin.
This section of this Annual Report on Form 10-K discusses 2022 and 2021 items and year-to-year comparisons between 2022 and 2021.
This section of this Annual Report on Form 10-K discusses 2023 and 2022 items and year-to-year comparisons between 2023 and 2022.
The weighted-average assumptions utilized to determine the fair value of options granted are presented in the following table: Year Ended December 31, 2022 2021 Expected volatility 53.3 % 52.1 % Weighted-average risk-free interest rate 2.72 % 1.07 % Expected dividend yield — — Expected life – in years 6 6 JOBS Act Accounting Election We are an “emerging growth company” as defined in the JOBS Act.
The weighted-average assumptions utilized to determine the fair value of options granted are presented in the following table: Year Ended December 31, 2023 2022 Expected volatility 63.1 % 53.3 % Weighted-average risk-free interest rate 3.75 % 2.72 % Expected dividend yield — — Expected life – in years 6 6 JOBS Act Accounting Election We are an “emerging growth company” as defined in the JOBS Act.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations You should read the following discussion and analysis of our financial condition and results of operations in conjunction with the consolidated financial statements and related notes included elsewhere in this Annual Report on Form 10-K.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations You should read the following discussion and analysis of our financial condition and results of operations together with the consolidated financial statements and related notes that are included elsewhere in this Annual Report on Form 10-K.
Accordingly, the expected volatility is based primarily on the historical volatilities of similar entities’ common stock over the most recent period commensurate with the estimated expected term of the awards. The weighted-average fair values of options granted during the years ended December 31, 2022 and 2021 were $6.36 and $8.45 per share, respectively.
Accordingly, the expected volatility is based primarily on the historical volatilities of similar entities’ common stock over the most recent period commensurate with the estimated expected term of the awards. The weighted-average fair values of options granted during the years ended December 31, 2023 and 2022 were $5.58 and $6.36 per share, respectively.
We monitor free cash flow and free cash flow margin as two measures of our overall business performance, which enables us to analyze our future performance without the effects of non-cash items and allows us to better understand the cash needs of our business.
We define free cash flow margin as free cash flow divided by GAAP revenue. We monitor free cash flow and free cash flow margin as two measures of our overall business performance, which enables us to analyze our future performance without the effects of non-cash items and allows us to better understand the cash needs of our business.
The majority of this increase was driven by an increase in the number of paying customers to more than 95,000 as of December 31, 2022 from more than 82,000 as o f December 31, 2021. The increase in revenue for the year ended December 31, 2022 was also driven by growth in user licenses per customer, add-ons, and attach rates.
The majority of this increase was driven by an increase in the number of paying customers to nearly 108,000 as of December 31, 2023 from over 95,000 as o f December 31, 2022. The increase in revenue for the year ended December 31, 2023 was also driven by growth in user licenses per customer, add-ons, and attach rates.
For the years ended December 31, 2022 and 2021 no single customer accounted for more than 1% of our revenue. Cost of Revenue Cost of revenue primarily consists of expenses related to hosting our platform, acquiring data, and providing support to our customers.
For the years ended December 31, 2023 and 2022 no single customer accounted for more than 10% of our revenue. Cost of Revenue Cost of revenue primarily consists of expenses related to hosting our platform, acquiring data, merchant account fees, and providing support to our customers.
As of December 31, 2022 and 2021, we had more than 95,000 paying customers and 82,000 paying customers, respectively, accounting for $275.1 million and $215.7 million in ARR, respectively. Retaining and Expanding Sales to Our Existing Customers We serve a diverse customer base across a variety of sizes and industries that is focused on maximizing their online visibility.
As of December 31, 2023 and 2022, we had nearly 108,000 paying customers and over 95,000 paying customers, respectively, accounting for $337.1 million and $275.1 million in ARR, respectively. Retaining and Expanding Sales to Our Existing Customers We serve a diverse customer base across a variety of sizes and industries that is focused on maximizing their online visibility.
As indicated in the chart, our customer cohorts typically experience their lowest dollar-based net revenue retention rate during their second full year after becoming a customer, after which the dollar-based net revenue retention rate typically improves and we are able to drive increased spending across the remaining customers within the cohort. 59 Our dollar-based net revenue retention rate enables us to evaluate our ability to retain and expand subscription revenue generated from our existing customers.
As indicated in the chart, our customer cohorts typically experience their lowest dollar-based net revenue retention rate during their second full year after becoming a customer, after which the dollar-based net revenue retention rate typically improves and we are able to drive increased spending across the remaining customers within the cohort.
As of December 31, 2022, we had cash and cash equivalents of $79.8 million, short-term investments of $157.8 million and accounts receivable of $3.6 million. Our principal uses of cash in recent periods have been to fund operations , invest in capital expenditures and short-term investments, and strategically acquire new businesses.
As of December 31, 2023, we had cash and cash equivalents of $58.8 million, short-term investments of $179.7 million and accounts receivable of $7.9 million. Our principal uses of cash in recent periods have been to fund operations , invest in capital expenditures and short-term investments, and strategically acquire new businesses.
We expect ARR per paying customer to continue to increase as customers adopt our premium offerings, and we continue to introduce new products and functionality. Our ARR per paying customer as of December 31, 2022 and 2021 was $2,868 and $2,631, respectively.
We expect ARR per paying customer to continue to increase as customers adopt our premium offerings, and we continue to introduce new products and functionality. Our ARR per paying customer as of December 31, 2023 and 2022 was $3,125 and $2,868, respectively, in absolute unrounded amounts.
Personnel costs increased by $6.2 million, which was primarily driven by a 41% increase in headcount as compared to the year ended December 31, 2021 as we continued to expand our accounting and reporting, legal and compliance, and internal support teams.
This increase to personnel costs was primarily driven by a 9% increase in headcount as compared to the year ended December 31, 2022 as we continued to expand our accounting and reporting, legal and compliance, and internal support teams.
Year Ended December 31, 2022 2021 (in thousands) Net cash (used in) provided by operating activities $ (9,624) $ 23,761 Net cash used in investing activities (179,832) (4,633) Net cash (used in) provided by financing activities (345) 215,324 Effect of exchange rate changes on cash and cash equivalents (275) (230) Net (decrease) increase in cash, cash equivalents and restricted cash $ (190,076) $ 234,222 Year Ended December 31, 2022 2021 (in thousands) Net cash (used in) provided by operating activities $ (9,624) $ 23,761 Purchases of property and equipment (4,234) (2,380) Capitalization of internal-use software costs (1,706) (1,403) Free cash flow $ (15,564) $ 19,978 61 Year Ended December 31, 2022 2021 Net cash (used in) provided by operating activities (as a percentage of revenue) (3.8) % 12.6 % Purchases of property and equipment (as a percentage of revenue) (1.7) % (1.3) % Capitalization of internal-use software costs (as a percentage of revenue) (0.7) % (0.7) % Free cash flow margin (6.1) % 10.6 % Components of our Results of Operations Revenue We generate nearly all of our revenue from subscriptions to our online visibility management platform under a SaaS model.
Year Ended December 31, 2023 2022 (in thousands) Net cash provided by (used in) operating activities $ 7,986 $ (9,624) Net cash used in investing activities (29,068) (179,832) Net cash used in financing activities (19) (345) Effect of exchange rate changes on cash and cash equivalents 184 (275) Decrease in cash and cash equivalents $ (20,917) $ (190,076) Year Ended December 31, 2023 2022 (in thousands) Net cash provided by (used in) operating activities $ 7,986 $ (9,624) Purchases of property and equipment (2,486) (4,234) Capitalization of internal-use software costs (5,165) (1,706) Free cash flow $ 335 $ (15,564) Year Ended December 31, 2023 2022 Net cash provided by (used in) operating activities (as a percentage of revenue) 2.6 % (3.8) % Purchases of property and equipment (as a percentage of revenue) (0.8) % (1.7) % Capitalization of internal-use software costs (as a percentage of revenue) (1.7) % (0.7) % Free cash flow margin 0.1 % (6.1) % Components of our Results of Operations Revenue We generate nearly all of our revenue from subscriptions to our online visibility management platform under a SaaS model.
New sales personnel require training and may take several months or more to achieve productivity; as such, the costs we incur in connection with the hiring of new sales personnel in a given period are not typically offset by increased revenue in that period and may not result in new revenue if these sales personnel fail to become productive.
New sales personnel require training and may take several months or more to achieve productivity; as such, the costs we incur in connection with the hiring of new sales personnel in a given period are not typically offset by increased revenue in that period and may not result in new revenue if these sales personnel fail to become productive. 55 Research and Development Research and development expenses primarily consist of personnel and related costs, including salaries, benefits, incentive compensation, stock-based compensation, and allocated overhead costs.
Under this method, deferred tax assets and liabilities are recognized based on temporary differences between the financial reporting and income tax bases of assets and liabilities using statutory rates.
We account for income taxes in accordance with the asset and liability method. Under this method, deferred tax assets and liabilities are recognized based on temporary differences between the financial reporting and income tax bases of assets and liabilities using statutory rates.
We generated revenue of $254.3 million and $188.0 million for the years ended December 31, 2022 and 2021, respectively, representing growth of 35% year over year. Our revenue grew at a compound annual growth rate of 46% between the years ended December 31, 2017 and December 31, 2022.
We generated revenue of $307.7 million and $254.3 million for the years ended December 31, 2023 and 2022, 50 respectively, representing growth of 21% year over year. Our revenue grew at a compound annual growth rate of 41% between the years ended December 31, 2017 and December 31, 2023.
Net cash provided by operating activities during the year ended December 31, 2021 was $23.8 million, which resulted from a net loss of $3.3 million adjusted for non-cash charges of $13.0 million and a net cash inflow of $14.0 million from changes in operating assets and liabilities.
Net cash provided by operating activities during the year ended December 31, 2023 was $8.0 million, which resulted from net income of $1.0 million adjusted for non-cash charges of $28.3 million and a net cash outflow of $21.3 million from changes in operating assets and liabilities.
To the extent that our customer base grows, we intend to continue to invest additional resources in expanding the delivery capability of our products and other services.
It may fluctuate from period to period depending on the timing of significant expenditures. To the extent that our customer base grows, we intend to continue to invest additional resources in expanding the delivery capability of our products and other services.
We expect our cost of revenue to increase in absolute dollars due to expenditures related to the purchase of hardware, data, expansion, and support of our data center operations and customer support teams.
We expect our cost of revenue to increase in absolute dollars due to expenditures related to the purchase of hardware, data, expansion, and support of our data center operations and customer support/success teams. We have seen improvement in our cost of revenue as a percentage of revenue, and expect it to remain near current levels.
We intend to continue investing in product development to improve our data assets, expand our products, and enhance our technological capabilities. 60 Non-GAAP Financial Measures In addition to our financial results determined in accordance with U.S. generally accepted accounting principles (“GAAP”), we believe that free cash flow and free cash flow margin, each a non-GAAP financial measure, are useful in evaluating the performance of our business.
Non-GAAP Financial Measures In addition to our financial results determined in accordance with U.S. generally accepted accounting principles (“GAAP”), we believe that non-GAAP income (loss) from operations, non-GAAP income (loss) from operations margin, free cash flow and free cash flow margin, each a non-GAAP financial measure, are useful in evaluating the performance of our business.
Each of these inputs is subjective and generally requires significant judgment to determine. If factors change and different assumptions are used, our stock-based compensation expense could be materially different in the future. These assumptions and estimates are as follows: Fair value —Prior to the IPO, we estimated the fair value of our common stock.
We determined the assumptions for the Black-Scholes option-pricing model as discussed below. Each of these inputs is subjective and generally requires significant judgment to determine. If factors change and different assumptions are used, our stock-based compensation expense could be materially different in the future.
Our net loss for the years ended December 31, 2022 and 2021 was $33.8 million and $3.3 million, respectively.
Our net income for the year ended December 31, 2023 was $1.0 million and our net loss for the year ended December 31, 2022 was $33.8 million, respectively.
While these areas 58 present significant opportunities for us, they also pose challenges and risks that we must successfully address in order to sustain the growth of our business and improve our operating results.
While these areas present significant opportunities for us, they also pose challenges and risks that we must successfully address in order to sustain the growth of our business and improve our operating results. Our marketing is focused on building our brand reputation, increasing market awareness of our platform and products, and driving customer demand and a strong sales pipeline.
Our primary uses of cash from operating activities are for online advertising, personnel costs across the sales and marketing and product and development departments, and hosting costs.
The credit facility matured on January 12, 2024. 62 Operating Activities Our largest source of operating cash is cash collections from our customers for subscription services. Our primary uses of cash from operating activities are for online advertising, personnel costs across the sales and marketing and product and development departments, and hosting costs.
The timing of these additional expenses could affect our cost of revenue, both in terms of absolute dollars and as a percentage of revenue in any particular quarterly or annual period. 62 Operating Expenses Research and Development Research and development expenses primarily consist of personnel and related costs, including salaries, benefits, incentive compensation, stock-based compensation, and allocated overhead costs.
The timing of these additional expenses could affect our cost of revenue, both in terms of absolute dollars and as a percentage of revenue in any particular quarterly or annual period.
Our Credit Facility Pursuant to the Credit Agreement among us and Semrush, Inc., each as a borrower, the lenders party thereto from time to time and JPMorgan Chase Bank, N.A., as the administrative agent, as amended from time to time, we have a senior secured credit facility that consists of a $45.0 million revolving credit facility and a letter of credit sub-facility with an aggregate limit equal to the lesser of $5.0 million and the aggregate unused amount of the revolving commitments then in effect.
Our Credit Facility On January 12, 2021, we executed a credit agreement with JPMorgan Chase Bank, N.A., in the form of a revolving credit facility that consists of a $45.0 million revolving credit facility and a letter of credit sub-facility with an aggregate limit equal to the lesser of $5.0 million and the aggregate unused amount of the revolving commitments then in effect.
The credit facility has a maturity of three years and will mature on January 12, 2024. 70 As of December 31, 2022, we had $45.0 million available under the revolving credit facility, with $5.0 million of such revolving commitments available under the letter of credit sub-facility.
As of December 31, 2023, we had $45.0 million available under the revolving credit facility, with $5.0 million of such revolving commitments available under the letter of credit sub-facility.
General and Administrative General and administrative expenses primarily consist of personnel and related expenses, including salaries, benefits, incentive compensation, and stock-based compensation, associated with our finance, legal, human resources, and other administrative employees. Our general and administrative expenses also include professional fees for external legal, accounting, and other consulting services, insurance, depreciation and amortization expense, as well as allocated overhead.
General and Administrative General and administrative expenses primarily consist of personnel and related expenses, including salaries, benefits, incentive compensation, and stock-based compensation, associated with our finance, legal, human resources, IT, and other administrative employees.
Other income (expense), net also includes amounts for interest income and expense, other miscellaneous income and expense, and gains and losses unrelated to our core operations.
We expect our foreign currency exchange gains and losses to continue to fluctuate in the future as foreign currency exchange rates change. Other income (expense), net also includes amounts for interest income and expense, other miscellaneous income and expense, and gains and losses unrelated to our core operations.
For the years ended December 31, 2021 and 2020, the functional currency of our international operations was the U.S. dollar except for Prowly, which is the Polish Zloty. Any differences resulting from the re-measurement of assets and liabilities denominated in a currency other than the functional currency are recorded within other income (expense), net.
For the year ended December 31, 2023, the functional currencies of our international locations were the local currencies for these regions. Any differences resulting from the re-measurement of assets and liabilities denominated in a currency other than the functional currency are recorded within other income (expense), net.
Marketing and advertising expense increased by $23.6 million as we continue to focus on acquiring new paying customers. Personnel costs increased by $20.1 million, primarily as a result of a 38% increase in headcount as we continue to expand our sales teams to grow our customer base as well as the costs associated with operating in higher cost locations.
This decrease was offset by an increase to personnel costs of $19.3 million primarily as a result of a 17% increase in headcount as we continue to expand our sales teams to grow our customer base as well as the costs associated with operating in higher cost locations.
Non-cash charges primarily consisted of $6.5 million for amortization of deferred contract acquisition costs related to capitalized commissions, $3.5 million of depreciation and amortization expense and $2.7 million of stock-based compensation expense.
Non-cash charges primarily consisted of $15.3 million of stock-based compensation expense, $10.4 million for amortization of deferred contract acquisition costs related to capitalized commissions, $6.8 million of depreciation and amortization expense, and $3.9 million of non-cash lease expense; partially offset by a cash outflow of $6.1 million for amortization (accretion) of premiums and discounts on investments.
The changes in operating assets and liabilities was primarily the result of a $13.8 million increase in deferred revenue due to the addition of new customers and expansion of the business, an $11.6 million increase in accrued expenses, and a $1.5 million increase in accounts payable.
These outflows were partially offset by an $8.8 million increase in deferred revenue due to the addition of new customers and expansion of the business and a $1.6 million increase in accrued expenses.
Our marketing is focused on building our brand reputation, increasing market awareness of our platform and products, and driving customer demand and a strong sales pipeline. We believe that these efforts will result in an increase in our paying customer base, revenues, and improved operating margins in the long term.
We believe that these efforts will result in an increase in our paying customer base, revenues, and improved operating margins in the long term.
It was also driven by a $1.8 million increase in stock-based compensation compared to the year ended December 31, 2021 applicable to these teams.
Personnel costs increased by $16.6 million, which includes a $6.0 million increase in stock-based compensation compared to the year ended December 31, 2022 applicable to these teams.
Our tax expense for the years ended December 31, 2022 and 2021 primarily relates to income earned in certain foreign jurisdictions. 64 Results of Operations for the Years Ended December 31, 2022 and 2021 The following tables set forth information comparing our results of operations in dollars and as a percentage of total revenue for the periods presented.
Our tax expense for the years ended December 31, 2023 and 2022 primarily relates to increased profits in our foreign subsidiaries and the requirement to capitalize certain research and development costs which results in a current U.S. tax provision but no deferred tax benefit as a result of the valuation allowance maintained against our net deferred tax assets. 57 Results of Operations for the Years Ended December 31, 2023 and 2022 The following tables set forth information comparing our results of operations in dollars and as a percentage of total revenue for the periods presented.
We are also required to pay a 0.25% per annum fee on undrawn amounts under our revolving credit facility, payable quarterly in arrears. Operating Activities Our largest source of operating cash is cash collections from our customers for subscription services.
We are also required to pay a 0.25% per annum fee on undrawn amounts under our revolving credit facility, payable quarterly in arrears. As of December 31, 2023, we had not drawn on this revolving credit facility or the letter of credit.
Our dollar-based net revenue retention rate as of December 31, 2022 and 2021 was approximately 118% and 126%, respectively.
Our dollar-based net revenue retention rate enables us to evaluate our ability to retain and expand subscription revenue generated from our existing customers. Our dollar-based net revenue retention rate as of December 31, 2023 and 2022 was approximately 107% and 118%, respectively.
Exit costs in connection with the winding down of our operations in Russia include employee severance and fringe benefit costs, the loss on the sales of our Russian subsidiaries, and other 63 associated relocation costs. We do not expect the remaining exit costs associated with the winding down of our operations in Russia to be material in future periods.
All costs associated with our relocation efforts are included in the consolidated statements of operations in our operating expenses under the line item, Exit Costs . Exit costs in connection with our relocation efforts include employee severance and fringe benefit costs, the loss on the sales of our Russian subsidiaries, and other associated relocation costs.
The increase of $175.2 million between the year ended December 31, 2022 and 2021 was primarily due to $157.9 million used to purchase short-term 71 investments, a $13.6 million increase in cash paid for acquisitions, net of cash acquired, and a $1.5 million increase in the purchase of convertible debt securities.
Net cash used in investing activities for the year ended December 31, 2022 was $179.8 million, which resulted from $157.9 million used to purchase short-term investments, $14.0 used in cash paid for acquisition of assets and businesses, $4.2 million used in purchases of property and equipment, and $2.0 million used to purchase convertible debt securities.
Liquidity and Capital Resources Our principal sources of liquidity have been the net proceeds of our IPO and the Follow-On Offering, which totaled $213.8 million, after deducting underwriting discounts and offering expenses paid or payable by us, and the net proceeds we received through private sales of equity securities, as well as sales of premium subscriptions to our platform.
The increase in the provision for income taxes for the year ended December 31, 2023 compared to the year ended December 31, 2022 was primarily due to increased profits in our foreign subsidiaries and the requirement to capitalize certain research and development costs which results in a current U.S. tax provision but no deferred tax benefit as a result of the valuation allowance maintained against our net deferred tax assets. 61 Liquidity and Capital Resources Our principal sources of liquidity have been the net proceeds of our initial public offering in March 2021 and our follow-on offering in November 2021, which totaled $213.8 million, after deducting underwriting discounts and offering expenses paid or payable by us, and the net proceeds we received through private sales of equity securities, as well as sales of premium subscriptions to our platform.
Integration and data costs increased primarily as a result of increasing costs incurred related to new products and customer growth . Merchant fees increased commensurate with revenue growth. Personnel costs increased primarily as a result of a 32% increase in headcount as we continue to grow our customer support team to support our customer growth.
This increase was primarily driven by a $1.8 million increase to integration and data costs, primarily as a result of increasing costs incurred related to new products and customer growth, a $1.1 million increase to merchant fees commensurate with revenue growth, and a $0.8 million increase to depreciation and amortization expense primarily related to increased capitalized software balances as of December 31, 2023.
Other Income (Expense), Net Included in other income (expense), net are foreign currency transaction gains and losses.
We do not expect to incur exit costs associated with our relocation efforts in future periods. Other Income (Expense), Net Included in other income (expense), net are foreign currency transaction gains and losses.
Our multi-price point pricing for our core product ranges between $100 and $400 per month or $1,000 to $4,000 per year for customers who purchased our core product prior to January 4, 2021 and do not let their subscriptions lapse, and between $119.95 and $449.95 per month or $1,199 to $4,499 per year for new customers since January 4, 2021, with each price point providing an incremental level of access to our products and usage limits.
Our subscription model enables our paying customers to choose among tiered plans for a majority of our products to meet their specific needs. Our multi-price point pricing for our core product ranges between $130 and $500 per month or $1,300 to $5,000 per year, with each price point providing an incremental level of access to our products and usage limits.
Income Tax Provision We operate in several tax jurisdictions and are subject to taxes in each country or jurisdiction in which we conduct business. We account for income taxes in accordance with the asset and liability method.
Interest expense is related to our revolving credit facility, which matured on January 12, 2024, as well as interest associated with outstanding finance leases. Income Tax Provision We operate in several tax jurisdictions and are subject to taxes in each country or jurisdiction in which we conduct business.
Research and Development Year Ended December 31, Change 2022 2021 Amount % (dollars in thousands) Research and development $ 41,204 $ 24,322 $ 16,882 69 % Percentage of total revenue 16 % 13 % For the year ended December 31, 2022, research and development costs increased by $16.9 million, primarily as a result of a 40% increase in headcount and higher personnel costs due to the competitive labor market, as compared to the year ended December 31, 2021, as we continued to expand our product development teams as well as the costs associated with operating in higher costs locations.
Research and Development Year Ended December 31, Change 2023 2022 Amount % (dollars in thousands) Research and development $ 57,442 $ 41,204 $ 16,238 39 % Percentage of total revenue 19 % 16 % For the year ended December 31, 2023, research and development costs increased by $16.2 million, primarily as a result of a 12% increase in headcount as compared to the year ended December 31, 2022, as well as increased compensation costs associated with the relocation of many research and development employees to higher cost countries. 60 General and administrative Year Ended December 31, Change 2023 2022 Amount % (dollars in thousands) General and administrative $ 77,410 $ 62,779 $ 14,631 23 % Percentage of total revenue 25 % 25 % For the year ended December 31, 2023, general and administrative expense increased by $14.6 million.
Free cash flow and free cash flow margin We define free cash flow, a non-GAAP financial measure, as net cash provided by operating activities less purchases of property and equipment and capitalized software development costs. We define free cash flow margin as free cash flow divided by total revenue.
Year Ended December 31, 2023 2022 (in thousands) Loss from operations $ (7,667) $ (36,373) Stock-based compensation expense 15,337 7,393 Non-GAAP income (loss) from operations $ 7,670 $ (28,980) Year Ended December 31, 2023 2022 Loss from operations (as a percentage of revenue) (2.0) % (14.0) % Stock-based compensation expense (as a percentage of revenue) 5.0 % 3.0 % Non-GAAP income (loss) from operations (as a percentage of revenue) 3.0 % (11.0) % Free cash flow and free cash flow margin We define free cash flow, a non-GAAP financial measure, as net cash provided by (used in) operating activities less purchases of property and equipment and capitalized software development costs.
We expect to increase the size of our general and administrative functions to support the growth of our business.
Our general and administrative expenses also include professional fees for external legal, accounting, and other consulting services, insurance, depreciation and amortization expense, as well as allocated overhead. We expect to increase the size of our general and administrative functions to support the growth of our business.