Biggest changeBox 43078 Providence, RI 02940-3078 Telephone: 800-736-3001 www.computershare.com/investor 7 Investor Relations For information about the Company, you may call the Company directly, toll-free, at: 800-999-6501 and ask for the Investor Relations Representative; visit the Investors page at www.unitil.com ; or contact the transfer agent, Computershare, at the number listed above.
Biggest changeBox 43078 Providence, RI 02940-3078 Telephone: 800-736-3001 www.computershare.com/investor Investor Relations For information about the Company, you may call the Company directly, toll-free, at: 800-999-6501 and ask for the Investor Relations Representative; visit the Investors page at www.unitil.com ; or contact the transfer agent, Computershare, at the number listed above. 7 Special Services & Shareholder Programs Available to Holders of Record If a shareholder’s shares of the Company’s common stock are registered directly in the shareholder’s name with the Company’s transfer agent, the shareholder is considered a holder of record of the shares.
The Company’s current Code of Ethics was approved by Unitil’s Board of Directors on January 15, 2004. This Code of Ethics, along with any amendments or waivers, is also available on Unitil’s website. Unitil’s common stock is listed on the New York Stock Exchange under the ticker symbol “UTL”.
The Company’s current Code of Ethics was approved by Unitil’s Board of Directors (the “Board”) on January 15, 2004. This Code of Ethics, along with any amendments or waivers, is also available on Unitil’s website. Unitil’s common stock is listed on the New York Stock Exchange under the ticker symbol “UTL”.
As a result of Unitil Energy now being subject to revenue decoupling, as of June 1, 2022, revenue decoupling now applies to substantially all of Unitil’s total annual electric sales volumes. Substantially all of Northern Utilities’ gas sales volumes in New Hampshire have been subject to decoupling since August 1, 2022.
As a result of Unitil Energy now being subject to revenue decoupling, as of June 1, 2022, revenue decoupling now applies to substantially all of Unitil’s total annual electric sales volumes. Substantially all of Northern Utilities’ gas sales volumes in New Hampshire have been subject to decoupling 5 since August 1, 2022.
Electricity is distributed by Fitchburg to approximately 30,300 customers in the communities of Fitchburg, Ashby, Townsend and Lunenburg. Fitchburg’s industrial customers include paper manufacturing and paper products companies, rubber and plastics manufacturers, precision machining and molding, non-lethal ballistics manufacturing, specialty chemicals compounding, cannabis growing and processing facilities, printing, and educational institutions.
Electricity is distributed by Fitchburg to approximately 30,500 customers in the communities of Fitchburg, Ashby, Townsend and Lunenburg. Fitchburg’s industrial customers include paper manufacturing and paper products companies, rubber and plastics manufacturers, precision machining and molding, non-lethal ballistics manufacturing, specialty chemicals compounding, cannabis growing and processing facilities, printing, and educational institutions.
Unitil Energy distributes electricity to approximately 78,100 customers in New Hampshire in the capital city of Concord as well as parts of 12 surrounding towns, and all or part of 18 towns in the southeastern and seacoast regions of New Hampshire, including the towns of Hampton, Exeter, Atkinson and Plaistow. Unitil Energy’s service territory consists of approximately 408 square miles.
Unitil Energy distributes electricity to approximately 78,900 customers in New Hampshire in the capital city of Concord as well as parts of 12 surrounding towns, and all or part of 18 towns in the southeastern and seacoast regions of New Hampshire, including the towns of Hampton, Exeter, Atkinson and Plaistow. Unitil Energy’s service territory consists of approximately 408 square miles.
Northern Utilities distributes natural gas to approximately 72,100 customers in 47 New Hampshire and southern Maine communities, from Plaistow, New Hampshire in the south to the city of Portland, Maine and then extending to Lewiston-Auburn, Maine to the north. Northern Utilities has a diversified customer base both in Maine and New Hampshire. Commercial businesses include healthcare, education, government and retail.
Northern Utilities distributes natural gas to approximately 72,700 customers in 47 New Hampshire and southern Maine communities, from Plaistow, New Hampshire in the south to the city of Portland, Maine and then extending to Lewiston-Auburn, Maine to the north. Northern Utilities has a diversified customer base both in Maine and New Hampshire. Commercial businesses include healthcare, education, government and retail.
The following services and programs are available to shareholders of record: • Internet Account Access is available at www.computershare.com/investor . • Dividend Reinvestment and Stock Purchase Plan: To enroll, please contact the Company’s Investor Relations Representative or Computershare. • Dividend Direct Deposit Service: To enroll, please contact the Company’s Investor Relations Representative or Computershare. • Direct Registration: For information, please contact Computershare at 800-935-9330 or the Company’s Investor Relations Representative at 800-999-6501.
The following services and programs are available to shareholders of record: • Online Account Access is available at www.computershare.com/investor . • Dividend Reinvestment and Stock Purchase Plan: To enroll, please contact the Company’s Investor Relations Representative or Computershare. • Dividend Direct Deposit Service: To enroll, please contact the Company’s Investor Relations Representative or Computershare. • Direct Registration: For information, please contact Computershare at 800-935-9330 or the Company’s Investor Relations Representative at 800-999-6501.
Fitchburg distributes natural gas to approximately 16,300 customers in the communities of Fitchburg, Lunenburg, Townsend, Ashby, Gardner and Westminster, all located in Massachusetts. Fitchburg’s industrial customers include paper manufacturing and paper products companies, rubber and plastics manufacturers, cannabis growing and processing facilities, printing, educational institutions.
Fitchburg distributes natural gas to approximately 16,400 customers in the communities of Fitchburg, Lunenburg, Townsend, Ashby, Gardner and Westminster, all located in Massachusetts. Fitchburg’s industrial customers include paper manufacturing and paper products companies, rubber and plastics manufacturers, cannabis growing and processing facilities, printing, educational institutions.
The Company works diligently to attract the best talent from a diverse range of sources to meet the current and future demands of our business. 6 To attract and retain a talented workforce, Unitil provides employee wages that are competitive and consistent with employee positions, skill levels, experience, knowledge and geographic location.
The Company works diligently to attract the best talent from a diverse range of sources to meet the current and future demands of the Company’s business. To attract and retain a talented workforce, Unitil provides employee wages that are competitive and consistent with employee positions, skill levels, experience, knowledge and geographic location.
Granite State provides Northern Utilities with interconnection to major natural gas pipelines and access to domestic natural gas supplies in the south and Canadian natural gas supplies in the north. Granite State had operating revenue of $8.7 million in 2023.
Granite State provides Northern Utilities with interconnection to major natural gas pipelines and access to domestic natural gas supplies in the south and Canadian natural gas supplies in the north. Granite State had operating revenue of $9.8 million in 2024.
In addition, Unitil is the parent company of Granite State, an interstate natural gas transmission pipeline company that provides interstate natural gas pipeline access and transportation services to Northern Utilities in its New Hampshire and Maine service territory. Together, Unitil’s three distribution utilities serve approximately 108,500 electric customers and 88,400 natural gas customers.
In addition, Unitil is the parent company of Granite State, an interstate natural gas transmission pipeline company that provides interstate natural gas pipeline access and transportation services to Northern Utilities in its New Hampshire and Maine service territory. Together, Unitil’s three distribution utilities serve approximately 109,400 electric customers and 89,100 natural gas customers.
Unitil’s principal business is the local distribution of electricity and natural gas to approximately 196,900 customers throughout its service territories in the states of New Hampshire, Massachusetts and Maine.
Unitil’s principal business is the local distribution of electricity and natural gas to approximately 198,500 customers throughout its service territories in the states of New Hampshire, Massachusetts and Maine.
INVESTOR INFORMATION Annual Meeting The Company’s annual meeting of shareholders is scheduled to be held at the offices of the Company, 6 Liberty Lane West, Hampton, New Hampshire, on Wednesday, May 1, 2024, at 11:30 a.m.
INVESTOR INFORMATION Annual Meeting The Company’s annual meeting of shareholders is scheduled to be held at the offices of the Company, 6 Liberty Lane West, Hampton, New Hampshire, on Wednesday, April 30, 2025, at 11:30 a.m. Eastern Time.
Unitil Energy’s 2023 electric operating revenue was $222.6 million, of which approximately 62% was derived from residential sales and 38% from commercial and industrial (C&I) sales. Fitchburg is engaged in the distribution of both electricity and natural gas in the greater Fitchburg area of north central Massachusetts. Fitchburg’s service territory encompasses approximately 170 square miles.
Unitil Energy’s 2024 electric operating revenue was $164.7 million, of which approximately 57% was derived from residential sales and 43% from commercial and industrial (C&I) sales. Fitchburg is engaged in the distribution of both electricity and natural gas in the greater Fitchburg area of north central Massachusetts. Fitchburg’s service territory encompasses approximately 170 square miles.
Northern Utilities’ industrial base includes manufacturers in the auto, housing, paper, printing, textile, pharmaceutical, electronics, wire and food production industries as well as a military installation. Northern Utilities’ 2023 gas operating revenue was $195.5 million, of which approximately 37% was derived from residential firm sales and 63% from C&I firm sales.
Northern Utilities’ industrial base includes manufacturers in the auto, housing, paper, printing, textile, pharmaceutical, electronics, wire and food production industries as well as a military installation. Northern Utilities’ 2024 gas operating revenue was $188.7 million, of which approximately 38% was derived from residential firm sales and 62% from C&I firm sales.
Fitchburg’s 2023 gas operating revenue was $46.4 million, of which approximately 59% was derived from residential firm sales and 41% from C&I firm sales. Gas Transmission Pipeline Operations Granite State is an interstate natural gas transmission pipeline company, operating 85 miles of underground gas transmission pipeline primarily located in Maine and New Hampshire.
Fitchburg’s 2024 gas operating revenue was $48.0 million, of which approximately 57% was derived from residential firm sales and 43% from C&I firm sales. Gas Transmission Pipeline Operations Granite State is an interstate natural gas transmission pipeline company, operating 85 miles of underground gas transmission pipeline primarily located in Maine and New Hampshire.
The following table details by subsidiary the employees covered by a collective bargaining agreement (CBA) as of December 31, 2023: Employees Covered CBA Expiration Fitchburg 47 5/31/2027 Northern Utilities NH Division 37 06/07/2025 Northern Utilities ME Division 39 03/31/2026 Granite State 5 03/31/2026 Unitil Energy 43 5/31/2028 Unitil Service - Gas Control 6 3/31/2024 Unitil Service 5 5/31/2028 The CBAs provide discrete salary adjustments, established work practices and uniform benefit packages.
The following table details by subsidiary the employees covered by a collective bargaining agreement (CBA) as of December 31, 2024: Employees Covered CBA Expiration Fitchburg 46 5/31/2027 Northern Utilities NH Division 36 06/07/2025 Northern Utilities ME Division 40 03/31/2026 Granite State 4 03/31/2026 Unitil Energy 41 5/31/2028 Unitil Service 5 5/31/2028 The CBAs provide discrete salary adjustments, established work practices and uniform benefit packages.
The Company’s total operating revenue was $557.1 million in 2023. Unitil’s operating revenue is substantially derived from regulated electric and natural gas distribution utility operations.
The Company’s total operating revenue was $494.8 million in 2024. Unitil’s operating revenue is substantially derived from regulated electric and natural gas distribution utility operations.
Fitchburg’s 2023 electric operating revenue was $83.9 million, of which approximately 57% was derived from residential sales and 43% from C&I sales. Natural Gas Operations Unitil’s natural gas operations include gas distribution utility operations and interstate gas transmission pipeline operations. Revenue from Unitil’s gas operations was $250.6 million in 2023, which represents about 45% of Unitil’s total operating revenue.
Fitchburg’s 2024 electric operating revenue was $83.6 million, of which approximately 58% was derived from residential sales and 42% from C&I sales. Natural Gas Operations Unitil’s natural gas operations include gas distribution utility operations and interstate gas transmission pipeline operations. Revenue from Unitil’s gas operations was $246.5 million in 2024, which represents about 50% of Unitil’s total operating revenue.
All employees are eligible for health insurance, paid and unpaid leave, educational assistance, retirement plan and life and disability/accident coverage. Feedback from employees is collected annually in the Company’s employee opinion survey. This feedback helps create action plans to improve the engagement of employees consistent with the Company’s culture of continuous improvement.
All employees are eligible for health insurance, paid and unpaid leave, educational assistance, retirement plan and life and disability/accident coverage. Feedback from employees is collected annually in the Company’s employee opinion survey.
The Company’s GAAP Gas Gross Margin was $114.1 million in 2023. The Company’s Gas Adjusted Gross Margin (a non-GAAP financial measure) was $154.5 million in 2023, or 60% of Unitil’s total Adjusted Gross Margin.
The Company’s GAAP Gas Gross Margin was $120.1 million in 2024. The Company’s Gas Adjusted Gross Margin (a non-GAAP financial measure) was $166.9 million in 2024, or 61% of Unitil’s total Adjusted Gross Margin.
Unitil Service provides, at cost, a variety of administrative and professional services, including regulatory, financial, accounting, human resources, engineering, operations, technology and energy supply management services on a centralized basis to its affiliated Unitil companies.
Unitil Service provides, at cost, a variety of administrative and professional services, including regulatory, financial, accounting, human resources, engineering, operations, technology and energy supply management services on a centralized basis to its affiliated Unitil companies. Unitil Realty owns and manages the Company’s corporate office in Hampton, New Hampshire and 3 land for future use in Kingston, New Hampshire.
For segment information relating to each segment’s revenue, earnings and assets, see Note 2 (Segment Information) to the Consolidated Financial Statements included in Part II, Item 8 (Financial Statements and Supplementary Data) of this report.
Unitil Resources is the Company’s wholly-owned non-regulated subsidiary which currently does not have any activity. For segment information relating to each segment’s revenue, earnings and assets, see Note 2 (Segment Information) to the Consolidated Financial Statements included in Part II, Item 8 (Financial Statements and Supplementary Data) of this report.
Also see Note 6 (Energy Supply) and Note 7 (Commitments and Contingencies) to the accompanying Consolidated Financial Statements for additional information regarding rates and regulation. EMPLOYEES As of December 31, 2023, the Company and its subsidiaries had 531 employees. The Company considers its relationship with employees to be good and has not experienced any major labor disruptions.
Also see Note 1 (Summary of Significant Accounting Policies), Note 6 (Energy Supply) and Note 7 (Commitments and Contingencies) to the accompanying Consolidated Financial Statements for additional information regarding rates and regulation. EMPLOYEES As of December 31, 2024, the Company and its subsidiaries had 544 employees.
The Company strives to be the employer of choice in the communities it serves—regardless of race, religion, color, gender, or sexual orientation.
The Company considers its relationship with employees to be good and has not experienced any major labor disruptions. The Company strives to be the employer of choice in the communities it serves—regardless of race, religion, color, gender, or sexual orientation.
Revenue Decoupling Estimated Percentage of Decoupled Sales For Periods Presented Electric Before June 1, 2022 27% After June 1, 2022 Substantially All Gas Before August 1, 2022 11% After August 1, 2022 42% Non-Regulated and Other Non-Utility Operations The results of Unitil’s other non-utility subsidiaries, Unitil Service, Unitil Resources, Unitil Realty, and the holding company, are included in the Company’s consolidated results of operations.
The Company's electric and gas sales in New Hampshire and Massachusetts are now largely decoupled. Northern Utilities’ gas sales volumes in Maine are not subject to revenue decoupling. Non-Regulated and Other Non-Utility Operations The results of Unitil’s other non-utility subsidiaries, Unitil Service, Unitil Resources, Unitil Realty, and the holding company, are included in the Company’s consolidated results of operations.
Revenue from Unitil’s electric utility operations was $306.5 million in 2023, which represents about 55% of Unitil’s total operating revenue. The Company’s GAAP Electric Gross Margin was $78.1 million in 2023. The Company’s Electric Adjusted Gross Margin (a non-GAAP financial measure) was $104.1 million in 2023, or 40% of Unitil’s total Adjusted Gross Margin.
The Company’s Electric Adjusted Gross Margin (a non-GAAP financial measure) was $107.3 million in 2024, or 39% of Unitil’s total Adjusted Gross Margin.
As of December 31, 2023, a total of 182 employees of certain of the Company’s subsidiaries were represented by labor unions.
This feedback helps create action plans to improve the engagement of employees consistent with the Company’s culture of continuous improvement. 6 As of December 31, 2024, a total of 172 employees of certain of the Company’s subsidiaries were represented by labor unions.
All of the Company’s revenues are attributable to customers in the United States of America and all its long-lived assets are located in the United States of America. OPERATIONS Electric Distribution Utility Operations Unitil’s electric distribution operations are conducted through two of the Company’s utilities, Unitil Energy and Fitchburg.
All of the Company’s revenues are attributable to customers in the United States of America and all its long-lived assets are located in the United States of America. On January 31, 2025, Unitil Corporation acquired Bangor Natural Gas Company, a natural gas distribution utility. Bangor Natural Gas Company was incorporated under the laws of the State of Maine in 1998.
Customers Served as of December 31, 2023 Residential Commercial & Industrial (C&I) Total Electric: Unitil Energy 66,762 11,352 78,114 Fitchburg 26,211 4,129 30,340 Total Electric 92,973 15,481 108,454 Natural Gas: Northern Utilities 55,040 17,011 72,051 Fitchburg 14,612 1,734 16,346 Total Natural Gas 69,652 18,745 88,397 Total Customers Served 162,625 34,226 196,851 Unitil had an investment in Net Utility Plant of $1,420.9 million at December 31, 2023.
Customers Served as of December 31, 2024 Residential Commercial & Industrial (C&I) Total Electric: Unitil Energy 67,428 11,464 78,892 Fitchburg 26,386 4,166 30,552 Total Electric 93,814 15,630 109,444 Natural Gas: Northern Utilities 55,570 17,124 72,694 Fitchburg 14,685 1,749 16,434 Total Natural Gas 70,255 18,873 89,128 Total Customers Served 164,069 34,503 198,572 Unitil had an investment in Net Utility Plant of $1,539.6 million at December 31, 2024.