Biggest changeNet cash provided by financing activities of $381.4 million for fiscal 2023 consisted of $347.3 million in proceeds from the private placement financing net of offering costs, $49.6 million in net proceeds from the November 2022 Senior Secured Credit Facility, $17.1 million in proceeds from our employee stock purchase plan, and $5.8 million in proceeds from the exercise of stock options, partially offset by $38.3 million for the repayment of our April 2020 Senior Secured Term Loan.
Biggest changeNet cash used in investing activities of $289.1 million for fiscal 2024 consisted of $319.1 million in purchases of marketable securities, $7.7 million in purchases of property and equipment, and $5.4 million in capitalized internal-use software costs, partially offset $43.1 million in maturities of marketable securities. 66 Table of Contents Financing Activities Net cash used in financing activities of $58.1 million for fiscal 2025 consisted of $78.4 million in repurchases of common stock and $2.5 million in repayment of term loan, partially offset by $13.7 million in proceeds from employee stock purchase plan and $9.1 million in proceeds from exercise of stock options.
Financing Activities Net cash provided by financing activities of $16.8 million for fiscal 2024 consisted of $15.1 million in proceeds from our employee stock purchase plan and $4.8 million in proceeds from the exercise of stock options, partially offset by $3.1 million for the repayment of our April 2020 Senior Secured Term Loan.
Net cash provided by financing activities of $16.8 million for fiscal 2024 consisted of $15.1 million in proceeds from our employee stock purchase plan and $4.8 million in proceeds from the exercise of stock options, partially offset by $3.1 million for the repayment of our April 2020 Senior Secured Term Loan.
Capitalized Software Development Costs Software development costs consist of certain payroll and stock compensation costs incurred to develop functionality for our cloud-based platform and internally built software platforms, as well as certain upgrades and enhancements that are expected to result in enhanced functionality. Costs incurred in the preliminary stages of development are expensed as incurred.
Capitalized Software Development Costs Software development costs consist of certain payroll and stock-based compensation costs incurred to develop functionality for our cloud-based platform and internally built software platforms, as well as certain upgrades and enhancements that are expected to result in enhanced functionality. Costs incurred in the preliminary stages of development are expensed as incurred.
Our future capital requirements will depend on many factors, including our revenue growth rate, subscription renewal activity, billing frequency, our dollar-based-net-retention rate, the timing and extent of spending to support our research and development efforts, particularly for the introduction of new and enhanced products and features, the performance of sales and marketing activities, costs associated with international expansion, additional capital expenditures to invest in existing and new office spaces, as well as increased general and administrative expenses to support being a publicly traded company.
Our future capital requirements will depend on many factors, including our revenue growth rate, subscription renewal activity, billing frequency, our dollar-based-net-retention rate, the timing and extent of spending to support our research and development efforts, particularly for the introduction of new and enhanced products and features, including the integration of AI in our products, the performance of sales and marketing activities, costs associated with international expansion, additional capital expenditures to invest in existing and new office spaces, as well as increased general and administrative expenses to support being a publicly traded company.
Net cash used in operating activities of $17.9 million for fiscal 2024 reflects our net loss of $257.0 million, adjusted by non-cash items such as stock-based compensation expense of $202.4 million, amortization of deferred contract acquisition costs of $22.0 million, non-cash lease expense of $18.1 million, depreciation and amortization of $14.3 million, impairment of long-lived assets of $5.0 million, and provision for expected credit losses of $3.1 million, partially offset by net accretion of discount on marketable securities of $3.4 million and net cash outflows of $22.6 million from changes in our operating assets and liabilities.
Net cash used in operating activities of $17.9 million for fiscal 2024 reflects our net loss of $257.0 million, adjusted by non-cash items such as stock-based compensation expense of $202.4 million, amortization of deferred contract acquisition cost of $22.0 million, non-cash lease expense of $18.1 million, depreciation and amortization of $14.3 million, impairment of long-lived assets of $5.0 million, and provision for expected credit losses of $3.1 million, partially offset by net accretion of discount on marketable securities of $3.4 million and net cash outflows of $22.6 million from changes in our operating assets and liabilities.
We expect our gross profit to increase in dollar amount and our subscription gross margin to remain relatively consistent over the long term. Operating Expenses Our operating expenses consist of research and development, sales and marketing, and general and administrative expenses.
We expect our gross profit to increase in dollar amount and our gross margin to remain relatively consistent over the long term. Operating Expenses Our operating expenses consist of research and development, sales and marketing, and general and administrative expenses.
The increase in revenues was primarily due to the addition of new paying customers and a continued shift in our sales mix toward our higher priced subscription plans, such as Business, Advanced, Enterprise and Enterprise+ plans.
The increase in revenues was primarily due to the addition of new paying customers and a continued shift in our sales mix toward our higher priced subscription plans, such as Advanced, Enterprise and Enterprise+ plans.
The following graph compares (i) the cumulative total stockholder return on our Class A common stock from September 30, 2020 (the date our Class A common stock commenced trading on the NYSE) through January 31, 2024 with (ii) the cumulative total return of the Standard & Poor's (S&P) 500 Index and the Standard & Poor’s Information Technology Index over the same period, assuming the investment of $100 in our Class A common stock and in both of the other indices on September 30, 2020 and the reinvestment of dividends.
The following graph compares (i) the cumulative total stockholder return on our Class A common stock from September 30, 2020 (the date our Class A common stock commenced trading on the NYSE) through January 31, 2025 with (ii) the cumulative total return of the Standard & Poor's (S&P) 500 Index and the Standard & Poor’s Information Technology Index over the same period, assuming the investment of $100 in our Class A common stock and in both of the other indices on September 30, 2020 and the reinvestment of dividends.
We expect to maintain this full valuation allowance for the foreseeable future as it is more likely than not the deferred tax assets will not be realized based on our history of losses. 62 Table of Contents Results of Operations The following tables set forth our results of operations for the periods presented and as a percentage of our revenues for those periods.
We expect to maintain this full valuation allowance for the foreseeable future as it is more likely than not the deferred tax assets will not be realized based on our history of losses. 58 Table of Contents Results of Operations The following tables set forth our results of operations for the periods presented and as a percentage of our revenues for those periods.
Additionally, cash from operations could also be affected by various risks and uncertainties in connection with the impact of an economic downturn or recession, significant market volatility in the global economy, timing and ability to collect payments from our customers and other risks detailed in Part I—Item 1A. Risk Factors .
Additionally, cash from operations could also be affected by various risks and uncertainties in connection with the impact of an economic downturn or recession, significant market volatility in the global economy, timing and ability to collect payments from our customers and other risks detailed in Part I—Item 1A.
These amounts were partially offset by a $37.6 million increase in deferred revenue resulting from increased billings for subscriptions.
These amounts were partially offset by a $37.6 million increase deferred revenue resulting from increased billings for subscriptions.
For further information regarding operating lease commitments, refer to Note 9. Leases . (2) Consists of a 60-month contract with Amazon Web Services for hosting-related services and other non-cancellable purchase commitments with various parties primarily for software-based services. Refer to Note 8. Commitments and Contingencies for further details on related commitments.
For further information regarding operating lease commitments, refer to Note 8. Leases . (2) Consists of a 60-month contract with Amazon Web Services for hosting-related services and other non-cancellable purchase commitments with various parties primarily for software-based services. Refer to Note 7. Commitments and Contingencies for further details on related commitments.
Our operating results and growth opportunity depend, in part, on our ability to attract new customers and scale within those same organizations. We believe we have significant greenfield opportunities among addressable customers worldwide and we will continue to invest in our research and development and our sales and marketing organizations to address this opportunity.
Our operating results and growth opportunity depend, in part, on our ability to attract new customers and expand within those same organizations. We believe we have significant greenfield opportunities among addressable customers worldwide and we will continue to invest in our research and development and our sales and marketing organizations to address this opportunity.
Pursuant to the terms of the revolving credit facility, we are required to pay an annual commitment fee that accrues at a rate of 0.15% per annum on the unused portion of the borrowing commitments under the revolving credit facility. Refer to Note 7. Debt for further details.
Pursuant to the terms of the revolving credit facility, we are required to pay an annual commitment fee that accrues at a rate of 0.15% per annum on the unused portion of the borrowing commitments under the revolving credit facility. Refer to Note 6. Debt for further details.
We define a paying customer as a customer on a paid subscription plan. We define customers spending over $5,000 and $100,000 as those organizations on a paid subscription plan that had $5,000 or more or $100,000 or more in annualized GAAP revenues in a given quarter, respectively, inclusive of 59 Table of Contents discounts.
We define a paying customer as a customer on a paid subscription plan. 55 Table of Contents We define customers spending over $5,000 and $100,000 as those organizations on a paid subscription plan that had $5,000 or more or $100,000 or more in annualized GAAP revenues in a given quarter, respectively, inclusive of discounts.
In November 2022, we entered into a four-year credit agreement with SVB, which provided for a senior secured credit facilities in the aggregate principal amount of up to $150.0 million, consisting of a term loan facility in the aggregate principal amount of $50.0 million and a revolving loan facility in an aggregate principal amount of up to $100.0 million, including a $30.0 million letter of credit sub-facility (as amended on April 13, 2023, the “November 2022 Senior Secured Credit Facility”).
In November 2022, we entered into a four-year credit agreement with SVB, which provided for a senior secured credit facilities in the aggregate principal amount of up to $150.0 million, consisting of a term loan facility in the aggregate principal amount of $50.0 million and a revolving loan facility in an aggregate principal amount of up to $100.0 million, including a $30.0 million letter of credit sub-facility (as amended on April 13, 2023, June 18, 2024, and November 18, 2024, the “November 2022 Senior Secured Credit Facility”).
The expected term assumptions are determined based on the vesting terms, exercise terms, and contractual lives of the options. The expected term of the ESPP represents the period of time that purchase rights are expected to be outstanding. • Risk-free rate— We use the U.S.
The expected term assumptions are determined based on the vesting terms, exercise terms, and contractual lives of the awards. The expected term of the ESPP represents the period of time that purchase rights are expected to be outstanding. • Risk-free rate— We use the U.S.
The net cash outflows from changes in operating 69 Table of Contents assets and liabilities primarily consisted of a $25.6 million increase in prepaid expenses and other current assets related to an increase in deferred contract acquisition costs, a $18.9 million decrease in operating lease liabilities, a $9.5 million increase in accounts receivable due to higher customer billings, a $5.2 million decrease in accrued expenses and other liabilities primarily from decreases in accrued payroll liabilities, a $0.6 million decrease in accounts payable, and a $0.5 million increase in other assets.
The net cash outflows from changes in operating assets and liabilities primarily consisted of a $25.6 million increase in prepaid expenses and other current assets related to an increase in deferred contract acquisition costs, a $18.9 million decrease in operating lease liabilities, a $9.5 million increase in accounts receivable due to higher customer billings, a $5.2 million decrease in accrued expenses and other liabilities primarily from decreases in accrued payroll liabilities, a $0.6 million decrease in accounts payable, and a $0.5 million increase in other assets.
No demands have been made upon us to provide indemnification under such agreements, and there are no claims that we are aware of that could have a material effect on our financial position, results of operations, or cash flows. Critical Accounting Estimates Our financial statements are prepared in accordance with GAAP.
No demands have been made upon us to provide indemnification under such agreements, and there are no claims that we are aware of that could have a material effect on our financial position, results of operations, or cash flows. 67 Table of Contents Critical Accounting Estimates Our financial statements are prepared in accordance with GAAP.
The lease agreements may contain variable costs such as common area maintenance, insurance, real estate taxes or other costs. Variable lease costs are expensed as incurred on the consolidated statements of operations. Our lease agreements generally do not contain any residual value guarantees, restrictions, or covenants. We have lease agreements with lease and non-lease components.
The lease agreements may contain variable costs such as common area maintenance, insurance, real estate taxes or other costs. Variable lease costs are expensed as incurred on the consolidated statements of operations. Our lease agreements generally do not contain any residual value guarantees, restrictions, or covenants. 69 Table of Contents We have lease agreements with lease and non-lease components.
Treasury yield for our risk-free interest rate that corresponds with the expected term. • Dividend yield— We utilize a dividend yield of zero, as we do not currently issue dividends, nor do we expect to do so in the future. • Fair value of common stock— Prior to our direct listing, we estimated the fair value of common stock; see Common Stock Valuations below.
Treasury yield for our risk-free interest rate that corresponds with the expected term. • Dividend yield— We utilize a dividend yield of zero, as we do not currently issue dividends, nor do we expect to do so in the future. • Fair value of common stock— Prior to our direct listing, we estimated the fair value of common stock.
As of January 31, 2024 and 2023, we had 607 and 506 customers spending over $100,000 on an annualized basis, respectively. Dollar-based Net Retention Rate We expect to derive a portion of our revenue growth from expansion within our existing customer base, where we have an opportunity to expand adoption of Asana across teams, departments, and organizations.
As of January 31, 2025 and 2024, we had 726 and 607 customers spending over $100,000 on an annualized basis, respectively. Dollar-based Net Retention Rate We expect to derive a portion of our revenue growth from expansion within our existing customer base, where we have an opportunity to expand adoption of Asana across teams, departments, and organizations.
Any impairment to the associated right-of-use assets, leasehold improvements, or other assets as a result of a sublease is recognized in the period the sublease is executed and recorded in the consolidated statements of operations. 74 Table of Contents Recent Accounting Pronouncements See Note 2.
Any impairment to the associated right-of-use assets, leasehold improvements, or other assets as a result of a sublease is recognized in the period the sublease is executed and recorded in the consolidated statements of operations. Recent Accounting Pronouncements See Note 2.
As a result, these 71 Table of Contents amounts have been capitalized as deferred contract acquisition costs within prepaid and other current assets and other assets on the consolidated balance sheets. We amortize deferred contract acquisition costs over a period of benefit of three years.
As a result, these amounts have been capitalized as deferred contract acquisition costs within prepaid and other current assets and other assets on the consolidated balance sheets. We amortize deferred contract acquisition costs over a period of benefit of three years.
See Note 17. Restructuring to our consolidated financial statements included in Item 8. Financial Statements and Supplementary Data in this Annual Report on Form 10-K for more information. 63 Table of Contents The following table sets forth the components of our statements of operations data, for each of the periods presented, as a percentage of revenues.
See Note 16. Restructuring to our consolidated financial statements included in Item 8. Financial Statements and Supplementary Data in this Annual Report on Form 10-K for more information. 59 Table of Contents The following table sets forth the components of our statements of operations data, for each of the periods presented, as a percentage of revenues.
We account for modifications to employee contributions as they occur. 72 Table of Contents We recognize stock-based compensation expense ratably over the requisite service period, which is generally the vesting period of the respective award. We account for forfeitures as they occur.
We account for modifications to employee contributions as they occur. We recognize stock-based compensation expense ratably over the requisite service period, which is generally the vesting period of the respective award. We account for forfeitures as they occur.
Interest Income and Other Income (Expense), Net and Interest Expense Interest income and other income (expense), net consists of income earned on our marketable securities and investments, in addition to foreign currency transaction gains and losses.
Interest Income and Other Income (Expense), Net and Interest Expense Interest income and other income (expense), net consists of income earned on our marketable securities and investments, in addition to foreign currency transaction gains and losses. Interest expense consists of interest expense from our credit facilities.
Future minimum lease payments related to this lease as of January 31, 2024 were $309.7 million. Our CEO acts as a personal guarantor to the lease for the full rent payments over t he entire term of the lease should we default on our obligations. For further information on our commitments and contingencies, refer to Note 8.
Future minimum lease payments related to this lease as of January 31, 2025 were $281.6 million. Our CEO acts as a personal guarantor to the lease for the full rent payments over t he entire term of the lease should we default on our obligations. For further information on our commitments and contingencies, refer to Note 7.
Our total available borrowing capacity under the revolving credit facility was $78.6 million as of January 31, 2024. On March 27, 2023, First Citizens BancShares, Inc. (“First Citizens”) announced that it had entered into an agreement to purchase assets and liabilities of SVB, inclusive of our November 2022 Senior Secured Credit Facility.
Our total available borrowing capacity under the revolving credit facility was $78.4 million as of January 31, 2025. 64 Table of Contents On March 27, 2023, First Citizens BancShares, Inc. (“First Citizens”) announced that it had entered into an agreement to purchase assets and liabilities of SVB, inclusive of our November 2022 Senior Secured Credit Facility.
Free Cash Flow We define free cash flow as net cash from operating activities less cash used for purchases of property and equipment and capitalized internal-use software costs, plus non-recurring expenditures such as capital expenditures from the purchases of property and equipment associated with the build-out of our corporate headquarters in San Francisco, restructuring costs, and direct listing expenses.
Free Cash Flow and Adjusted Free Cash Flow We define free cash flow as net cash from operating activities less cash used for purchases of property and equipment and capitalized internal-use software costs, plus non-recurring capital expenditures from the purchases of property and equipment associated with the build-out of our corporate headquarters in San Francisco.
Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended January 31, 2023, filed with the SEC on March 24, 2023. Non-GAAP Financial Measures The following tables present certain non-GAAP financial measures for each period presented below.
Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, filed with the SEC on March 14, 2024. 61 Table of Contents Non-GAAP Financial Measures The following tables present certain non-GAAP financial measures for each period presented below.
As of January 31, 2024, under the November 2022 Senior Secured Credit Facility there was $50.0 million drawn and $46.9 million was outstanding under the term loan, no amounts outstanding under the revolving credit facility and an aggregate $21.4 million in letters of credit issued under the credit sub-facility.
As of January 31, 2025, under the November 2022 Senior Secured Credit Facility there was $50.0 million drawn and $44.4 million was outstanding under the term loan, no amounts outstanding under the revolving credit facility and an aggregate $21.6 million in letters of credit issued under the credit sub-facility.
Our primary uses of cash from operating activities are for personnel-related expenses, marketing expenses, and third-party hosting-related and software expenses. In the last several years, we have generated negative cash flows from operating activities and have supplemented working capital requirements through net proceeds from the sale of equity and equity-linked securities and the issuance of convertible notes.
Our primary uses of cash from operating activities are for personnel-related expenses, marketing expenses, and third-party hosting-related and software expenses. In prior years, we generated negative cash flows from operating activities and supplemented working capital requirements through net proceeds from the sale of equity and equity-linked securities.
Since August 26, 2021, our Class A common stock has also been listed on the LTSE under the symbol “ASAN.” Holders of Record As of March 1, 2024, we had 122 holders of record of our Class A common stock and 14 holders of record of our Class B common stock.
Since August 26, 2021, our Class A common stock has also been listed on the LTSE under the symbol “ASAN.” Holders of Record As of March 1, 2025, we had 118 holders of record of our Class A common stock and 13 holders of record of our Class B common stock.
We anticipate continuing to invest in innovation and technology development, and as a result, we expect research and development expenses to continue to increase in dollar amount but to decrease as a percentage of revenues over time.
We anticipate continuing to invest in innovation and technology development, including the integration of AI in our products, and as a result, we expect research and development expenses to continue to increase in dollar amount, but to decrease as a percentage of revenues over time.
Year Ended January 31, 2024 2023 2022 (percent of revenues) Revenues 100 % 100 % 100 % Cost of revenues 10 10 10 Gross margin 90 90 90 Operating expenses: Research and development 50 54 54 Sales and marketing 60 79 75 General and administrative 22 30 31 Total operating expenses 131 164 160 Loss from operations (41) (75) (70) Interest income and other income (expense), net 3 1 * Interest expense * * (5) Loss before provision for income taxes (39) (74) (75) Provision for income taxes * * * Net loss (39) % (75) % (76) % ________________ * Less than 1% Note: Certain figures may not sum due to rounding.
Year Ended January 31, 2025 2024 2023 (percent of revenues) Revenues 100 % 100 % 100 % Cost of revenues 11 10 10 Gross margin 89 90 90 Operating expenses: Research and development 47 50 54 Sales and marketing 58 60 79 General and administrative 21 22 30 Total operating expenses 126 131 164 Loss from operations (37) (41) (75) Interest income and other income (expense), net 3 3 1 Interest expense * * * Loss before provision for income taxes (35) (39) (74) Provision for income taxes * * * Net loss (35) % (39) % (75) % ________________ * Less than 1% Note: Certain figures may not sum due to rounding.
We use non-GAAP loss from operations and non-GAAP net loss in conjunction with traditional GAAP measures to evaluate our financial performance. We believe that non-GAAP loss from operations and non-GAAP net loss provide our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations.
We believe that non-GAAP loss from operations and non-GAAP net loss provide our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations.
As discussed above, we have never declared or paid a cash dividend on our Class A common stock and do not anticipate declaring or paying a cash dividend in the foreseeable future. 57 Table of Contents Unregistered Sales of Equity Securities None. Issuer Purchase of Equity Securities None. Item 6. [Reserved] 58 Table of Contents Item 7.
As discussed above, we have never declared or paid a cash dividend on our Class A common stock and do not anticipate declaring or paying a cash dividend in the foreseeable future. 53 Table of Contents Unregistered Sales of Equity Securities None.
As of January 31, 2024 and January 31, 2023, we had $271.2 million and $233.6 million, respectively, of deferred revenue of which $265.3 million and $226.4 million, respectively, were recorded as a current liability. This deferred revenue will be recognized as revenues when all of the revenue recognition criteria are met.
As of January 31, 2025 and January 31, 2024, we had $302.8 million and $271.2 million, respectively, of deferred revenue of which $300.8 million and $265.3 million, respectively, were recorded as a current liability. This deferred revenue will be recognized as revenues when all of the revenue recognition criteria are met.
Financial Statements and Supplementary Data in this Annual Report on Form 10-K for more information. 67 Table of Contents Free Cash Flow Year Ended January 31, 2024 2023 2022 (in thousands) Net cash provided by (used in) investing activities $ (289,135) $ 64,492 $ 27,561 Net cash provided by financing activities $ 16,777 $ 381,391 $ 37,210 Net cash used in operating activities $ (17,931) $ (160,058) $ (83,785) Less: Purchases of property and equipment (7,721) (5,351) (41,587) Capitalized internal-use software costs (5,440) (1,806) (1,132) Add: Restructuring costs paid 707 7,663 — Purchases of property and equipment for build-out of corporate headquarters — 2 38,610 Direct listing expenses paid — — 270 Free cash flow $ (30,385) $ (159,550) $ (87,624) Liquidity and Capital Resources Since inception, we have financed operations primarily through the net proceeds we have received from the sales of our preferred stock and common stock, the issuance of senior mandatory convertible promissory notes in January and June 2020 to a trust affiliated with our CEO, cash generated from the sale of subscriptions to our platform, and financing activities including the private placement transaction with our CEO.
Financial Statements and Supplementary Data in this Annual Report on Form 10-K for more information. 63 Table of Contents Free Cash Flow and Adjusted Free Cash Flow Year Ended January 31, 2025 2024 2023 (in thousands) Net cash provided by (used in) investing activities $ (6,129) $ (289,135) $ 64,492 Net cash provided by (used in) financing activities $ (58,093) $ 16,777 $ 381,391 Net cash provided by (used in) operating activities $ 14,925 $ (17,931) $ (160,058) Less: Purchases of property and equipment (5,569) (7,721) (5,351) Capitalized internal-use software costs (6,713) (5,440) (1,806) Add: Purchases of property and equipment for build-out of corporate headquarters — — 2 Free cash flow $ 2,643 $ (31,092) $ (167,213) Add: Restructuring costs paid — 707 7,663 Adjusted free cash flow $ 2,643 $ (30,385) $ (159,550) Liquidity and Capital Resources Since inception, we have financed operations primarily through the net proceeds we have received from the sales of our preferred stock and common stock, the issuance of senior mandatory convertible promissory notes in January and June 2020 to a trust affiliated with our CEO, cash generated from the sale of subscriptions to our platform, and financing activities including the private placement transaction with our CEO.
As of January 31, 2024, we had 21,646 Core customers contributing approximately 71% of revenues for the fiscal year then ended. As of January 31, 2023, we had 19,432 Core customers who contributed approximately 70% of revenue for the fiscal year then ended.
As of January 31, 2025, we had 24,062 Core customers contributing approximately 72% of revenues for the fiscal year then ended. As of January 31, 2024, we had 21,646 Core customers who contributed approximately 71% of revenue for the fiscal year then ended.
Cash Flows The following table shows a summary of our cash flows for the periods presented: Year Ended January 31, 2024 2023 2022 (in thousands) Net cash used in operating activities $ (17,931) $ (160,058) $ (83,785) Net cash provided by (used in) investing activities (289,135) 64,492 27,561 Net cash provided by financing activities 16,777 381,391 37,210 Operating Activities Our largest source of operating cash is cash collection from sales of subscriptions to our paying customers.
Risk Factors . 65 Table of Contents Cash Flows The following table shows a summary of our cash flows for the periods presented: Year Ended January 31, 2025 2024 2023 (in thousands) Net cash provided by (used in) operating activities $ 14,925 $ (17,931) $ (160,058) Net cash (used in) provided by investing activities (6,129) (289,135) 64,492 Net cash (used in) provided by financing activities (58,093) 16,777 381,391 Operating Activities Our largest source of operating cash is cash collection from sales of subscriptions to our paying customers.
Interest expense increased $2.0 million during fiscal 2024 compared to fiscal 2023 primarily due to an increase in interest rates. 65 Table of Contents Comparison of the Fiscal Years Ended January 31, 2023 and 2022 For a comparison of our results of operations for the fiscal years ended January 31, 2023 and 2022, see Part II— Item 7.
Interest expense decreased $0.3 million during fiscal 2025 compared to fiscal 2024 primarily due to a decrease in interest rates. Comparison of the Fiscal Years Ended January 31, 2024 and 2023 For a comparison of our results of operations for the fiscal years ended January 31, 2024 and 2023, see Part II— Item 7.
The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and that do not correlate to the operation of the business.
The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and that do not correlate to the operation of the business. The restructuring costs are related to the reduction of our global workforce, which resulted in expenses related to severance, benefits, and other related items.
Deferred revenue consists of the unearned portion of billed fees for our subscriptions, which is included on our consolidated balance sheets as a liability and is recorded as revenues over the term of the subscription agreement.
A substantial source of our cash provided by operating activities is our customer billings for subscription to our platform. Deferred revenue consists of the unearned portion of billed fees for our subscriptions, which is included on our consolidated balance sheets as a liability and is recorded as revenues over the term of the subscription agreement.
Our secure and scalable platform with AI-powered features adds structure to unstructured work, creating clarity, accountability, and impact for everyone within an organization—executives, department heads, team leads, and individuals—so everyone understands exactly who is doing what, by when, and why. Asana is flexible and applicable to virtually any use case across departments and organizations of all sizes.
Our secure and scalable platform with AI-powered features adds structure to unstructured work, creating clarity, accountability, and impact for everyone within an organization—executives, department heads, team leads, and individuals. In Asana, everyone understands exactly who is doing what, by when, how and why.
The increase was primarily due to an increase of $4.8 million in third-party hosting costs as we increased capacity to support customer usage and growth of our customer base, an increase of $2.5 million in infrastructure and application performance monitoring costs, an increase of $1.6 million in credit card processing fees, and an increase of $1.5 million in amortization of capitalized software development costs, partially offset by a decrease of $2.1 million in personnel-related costs due to decreased headcount and a decrease of $0.5 million in fees to third party support vendors. 64 Table of Contents Our gross margin stayed consistent during fiscal 2024 compared to fiscal 2023.
The increase was primarily due to an increase of $6.6 million in third-party hosting costs as we increased capacity to support customer usage and growth of our customer base, an increase of $4.3 million in infrastructure and application performance monitoring costs, an increase of $2.4 million in amortization of capitalized software development costs, an increase of $0.6 million in partner delivered services, partially offset by a decrease of $0.9 million in allocated overhead costs and a decrease of $0.8 million in personnel-related costs. 60 Table of Contents Our gross margin decreased during fiscal 2025 compared to fiscal 2024 primarily due to increased third-party hosting costs and infrastructure and application performance monitoring costs.
Investors are encouraged to review the related GAAP financial measures and the reconciliations of these non-GAAP financial measures to their most directly comparable GAAP financial measures and to not rely on any single financial measure to evaluate our business. The following tables reconcile the most directly comparable GAAP financial measure to each of these non-GAAP financial measures.
All of these limitations could reduce the usefulness of these non-GAAP financial measures as analytical tools. Investors are encouraged to review the related GAAP financial measures and the reconciliations of these non-GAAP financial measures to their most directly comparable GAAP financial measures and to not rely on any single financial measure to evaluate our business.
Year Ended January 31, 2024 2023 2022 (in thousands) Non-GAAP loss from operations $ (58,099) $ (207,280) $ (157,055) Non-GAAP net loss $ (45,132) $ (207,222) $ (162,915) Free cash flow $ (30,385) $ (159,550) $ (87,624) Non-GAAP Loss From Operations and Non-GAAP Net Loss We define non-GAAP loss from operations as loss from operations plus stock-based compensation expense and the related employer payroll tax associated with RSUs, impairment of long-lived assets, as well as non-recurring costs, such as restructuring costs and direct listing expenses.
Year Ended January 31, 2025 2024 2023 (in thousands) Non-GAAP loss from operations $ (40,787) $ (58,099) $ (207,280) Non-GAAP net loss $ (29,588) $ (45,132) $ (207,222) Free cash flow $ 2,643 $ (31,092) $ (167,213) Adjusted free cash flow $ 2,643 $ (30,385) $ (159,550) Non-GAAP Loss From Operations and Non-GAAP Net Loss We define non-GAAP loss from operations as loss from operations plus stock-based compensation expense and the related employer payroll tax associated with RSUs, impairment of long-lived assets, and restructuring costs.
Year Ended January 31, 2024 2023 2022 (in thousands) Revenues $ 652,504 $ 547,212 $ 378,437 Cost of revenues (1) 64,524 56,559 38,897 Gross profit 587,980 490,653 339,540 Operating expenses: Research and development (1) 324,688 297,209 203,124 Sales and marketing (1) 391,955 434,961 282,897 General and administrative (1) 141,334 166,309 118,703 Total operating expenses 857,977 898,479 604,724 Loss from operations (269,997) (407,826) (265,184) Interest income and other income (expense), net 20,624 6,933 (1,536) Interest expense (3,952) (2,000) (18,385) Loss before provision for income taxes (253,325) (402,893) (285,105) Provision for income taxes 3,705 4,875 3,237 Net loss $ (257,030) $ (407,768) $ (288,342) __________________ (1) Amounts include stock-based compensation expense as follows: Year Ended January 31, 2024 2023 2022 (in thousands) Cost of revenues $ 1,549 $ 1,658 $ 806 Research and development 112,619 100,083 57,480 Sales and marketing 59,217 58,504 29,631 General and administrative 29,033 28,717 16,644 Total stock-based compensation expense (1) $ 202,418 $ 188,962 $ 104,561 __________________ (1) The table above includes $0.9 million of stock-based compensation expense for the fiscal year ended January 31, 2023 that was incurred as a result of the restructuring.
Year Ended January 31, 2025 2024 2023 (in thousands) Revenues $ 723,876 $ 652,504 $ 547,212 Cost of revenues (1) 77,193 64,524 56,559 Gross profit 646,683 587,980 490,653 Operating expenses: Research and development (1) 341,467 324,688 297,209 Sales and marketing (1) 419,950 391,955 434,961 General and administrative (1) 152,001 141,334 166,309 Total operating expenses 913,418 857,977 898,479 Loss from operations (266,735) (269,997) (407,826) Interest income and other income (expense), net 19,647 20,624 6,933 Interest expense (3,683) (3,952) (2,000) Loss before provision for income taxes (250,771) (253,325) (402,893) Provision for income taxes 4,765 3,705 4,875 Net loss $ (255,536) $ (257,030) $ (407,768) __________________ (1) Amounts include stock-based compensation expense as follows: Year Ended January 31, 2025 2024 2023 (in thousands) Cost of revenues $ 1,387 $ 1,549 $ 1,658 Research and development 115,953 112,619 100,083 Sales and marketing 64,320 59,217 58,504 General and administrative 29,611 29,033 28,717 Total stock-based compensation expense (1) $ 211,271 $ 202,418 $ 188,962 __________________ (1) The table above includes $0.8 million and $0.9 million of stock-based compensation expense for the fiscal year ended January 31, 2025 and 2023, respectively, that was incurred as a result of the restructuring.
We have generated losses from our operations as reflected in our accumulated deficit of $1,494.6 million as of January 31, 2024 and negative cash flows from operating activities for fiscal 2024, fiscal 2023, and fiscal 2022. As of January 31, 2024 , our principal sources of liquidity were cash, cash equivalents, and marketable securities of $519.5 million.
We have generated losses from our operations as reflected in our accumulated deficit of $1,828.5 million as of January 31, 2025, positive cash flows from operating activities for fiscal 2025, and negative cash flows from operating activities for fiscal 2024 and fiscal 2023.
Non-GAAP Loss From Operations Year Ended January 31, 2024 2023 2022 (in thousands) Loss from operations $ (269,997) $ (407,826) $ (265,184) Add: Stock-based compensation and related employer payroll tax associated with RSUs 207,036 191,286 108,129 Impairment of long-lived asset 5,009 — — Adjustment for: restructuring costs (benefit) (1) (147) 9,260 — Non-GAAP loss from operations $ (58,099) $ (207,280) $ (157,055) Non-GAAP Net Loss Year Ended January 31, 2024 2023 2022 (in thousands) Net loss $ (257,030) $ (407,768) $ (288,342) Add: Stock-based compensation and related employer payroll tax associated with RSUs 207,036 191,286 108,129 Impairment of long-lived assets 5,009 — — Amortization of discount on convertible notes — — 10,628 Non-cash interest expense — — 6,670 Adjustment for: restructuring costs (benefit) (1) (147) 9,260 — Non-GAAP net loss $ (45,132) $ (207,222) $ (162,915) __________________ (1) Restructuring costs for the fiscal year ended January 31, 2023 were composed of severance and related charges of $8.4 million and stock-based compensation expense of $0.9 million.
Non-GAAP Loss From Operations Year Ended January 31, 2025 2024 2023 (in thousands) Loss from operations $ (266,735) $ (269,997) $ (407,826) Add: Stock-based compensation and related employer payroll tax associated with RSUs 214,689 207,036 191,286 Impairment of long-lived asset 6,785 5,009 — Adjustment for: restructuring costs (benefit) (1) 4,474 (147) 9,260 Non-GAAP loss from operations $ (40,787) $ (58,099) $ (207,280) Non-GAAP Net Loss Year Ended January 31, 2025 2024 2023 (in thousands) Net loss $ (255,536) $ (257,030) $ (407,768) Add: Stock-based compensation and related employer payroll tax associated with RSUs 214,689 207,036 191,286 Impairment of long-lived assets 6,785 5,009 — Adjustment for: restructuring costs (benefit) (1) 4,474 (147) 9,260 Non-GAAP net loss $ (29,588) $ (45,132) $ (207,222) __________________ (1) Restructuring costs for the fiscal years ended January 31, 2025 and 2023 were composed of severance and related charges of $3.7 million and $8.4 million, respectively, and stock-based compensation expense of $0.8 million and $0.9 million, respectively.
Cost of Revenues and Gross Margin Year Ended January 31, 2024 2023 $ Change % Change (dollars in thousands) Cost of revenues $ 64,524 $ 56,559 $ 7,965 14 % Gross margin 90 % 90 % Cost of revenues increased $8.0 million, or 14%, during fiscal 2024 compared to fiscal 2023.
Cost of Revenues and Gross Margin Year Ended January 31, 2025 2024 $ Change % Change (dollars in thousands) Cost of revenues $ 77,193 $ 64,524 $ 12,669 20 % Gross margin 89 % 90 % Cost of revenues increased $12.7 million, or 20%, during fiscal 2025 compared to fiscal 2024.
Comparison of the Fiscal Years Ended January 31, 2024 and 2023 Revenues Year Ended January 31, 2024 2023 $ Change % Change (dollars in thousands) Revenues $ 652,504 $ 547,212 $ 105,292 19 % Revenues increased $105.3 million, or 19%, during fiscal 2024 compared to fiscal 2023.
Comparison of the Fiscal Years Ended January 31, 2025 and 2024 Revenues Year Ended January 31, 2025 2024 $ Change % Change (dollars in thousands) Revenues $ 723,876 $ 652,504 $ 71,372 11 % Revenues increased $71.4 million, or 11%, during fiscal 2025 compared to fiscal 2024.
We expect our sales and marketing expenses to continue to increase in dollar amount but to decrease as a percentage of revenues over time, although the percentage may fluctuate from quarter to quarter and year to year depending on the extent and timing of our initiatives. 61 Table of Contents General and Administrative General and administrative expenses consist primarily of personnel-related expenses for our finance, human resources, information technology, and legal organizations.
We expect our sales and marketing expenses to continue to increase in dollar amount but to decrease as a percentage of revenues over time, although the percentage may fluctuate from period to period depending on the extent and timing of our initiatives.
We continue to have the ability to make additional borrowings under the November 2022 Senior Secured Credit Facility which is now held by SVB as a division of First Citizens. 68 Table of Contents In September 2022, we issued and sold 19,273,127 shares of our Class A common stock to our CEO in a private placement transaction at a purchase price of $18.16 per share, based on the closing trading price of our Class A common stock on September 2, 2022, for aggregate proceeds of approximately $350 million.
In September 2022, we issued and sold 19,273,127 shares of our Class A common stock to our CEO in a private placement transaction at a purchase price of $18.16 per share, based on the closing trading price of our Class A common stock on September 2, 2022, for aggregate proceeds of approximately $350 million. Refer to Note 10.
Investing Activities Net cash used in investing activities of $289.1 million for fiscal 2024 consisted of $319.1 million in purchases of marketable securities, $7.7 million in purchases of property and equipment, and $5.4 million in capitalized internal-use software costs, partially offset by $43.1 million in maturities of marketable securities Net cash provided by investing activities of $64.5 million for fiscal 2023 consisted of $143.9 million in maturities of marketable securities, partially offset by $72.2 million in purchases of marketable securities, $5.4 million in purchases of property and equipment from leasehold improvements, and $1.8 million in capitalized internal-use software costs.
Investing Activities Net cash used in investing activities of $6.1 million for fiscal 2025 consisted of $234.4 million in purchases of marketable securities, $6.7 million in capitalized internal-use software costs, and $5.6 million in purchases of property and equipment, offset by $240.6 million in maturities of marketable securities.
Interest Income, Interest Expense, and Other Income (Expense), Net Year Ended January 31, 2024 2023 $ Change % Change (dollars in thousands) Interest income and other income (expense), net $ 20,624 $ 6,933 $ 13,691 197 % Interest expense (3,952) (2,000) (1,952) 98 % Interest income and other income (expense), net increased $13.7 million during fiscal 2024 compared to fiscal 2023 due primarily to an increase in interest income from our investments in marketable securities.
Interest Income, Interest Expense, and Other Income (Expense), Net Year Ended January 31, 2025 2024 $ Change % Change (dollars in thousands) Interest income and other income (expense), net $ 19,647 $ 20,624 $ (977) (5) % Interest expense (3,683) (3,952) 269 (7) % Interest income and other income (expense), net decreased $1.0 million during fiscal 2025 compared to fiscal 2024 due primarily to a decrease in interest income from our investments in marketable securities.
The increase was primarily due to an increase of $28.9 million in personnel-related expenses driven by higher headcount, an increase of $5.5 million in allocated overhead costs as a result of increased overall costs to support the growth of our business and related infrastructure, and an increase of $0.9 million in fees to third party support vendors, partially offset by an increase of $6.3 million in capitalized internal-use software, a decrease of $1.0 million in cloud computing and related costs, and a decrease of $0.8 million in equipment and related costs.
The increase was primarily due to an increase of $22.8 million in personnel-related expenses, partially offset by a decrease of $2.4 million in allocated overhead costs, an increase of $2.0 million in capitalized internal-use software, a decrease of $1.3 million in cloud computing and related costs, and a decrease of $0.7 million in professional fees.
Since we do not have sufficient trading history of our common stock, we estimate the expected volatility of our stock options at the grant date by taking the average historical volatility of a group of comparable publicly traded companies over a period equal to the expected life of the options. • Expected term— Expected term represents the period that our stock-based awards are expected to be outstanding.
The Company utilized the average historical volatility of a group of comparable publicly traded companies over a period equal to the expected term prior to sufficient historical volatility of our stock being available, and uses the historical volatility of our common stock to estimate expected volatility over the expected term for new awards. • Expected term— Expected term represents the period that our stock-based awards are expected to be outstanding.
Net cash used in operating activities of $160.1 million for fiscal 2023 reflects our net loss of $407.8 million, adjusted by non-cash items such as stock-based compensation expense of $189.0 million, non-cash lease expense of $15.6 million, amortization of deferred contract acquisition costs of $15.1 million, depreciation and amortization of $12.7 million, provision for expected credit losses of $1.9 million, and net cash inflows of $13.4 million from changes in our operating assets and liabilities.
Net cash provided by operating activities of $14.9 million for fiscal 2025 reflects our net loss of $255.5 million, adjusted by non-cash items such as stock-based compensation expense of $211.3 million, amortization of deferred contract acquisition costs of $25.9 million, non-cash lease expense of $18.0 million, depreciation and amortization of $17.5 million, impairment of long-lived assets of $6.8 million and provision for expected credit losses of $3.2 million, partially offset by net accretion of discount on marketable securities of $5.5 million and net cash outflows of $6.8 million from changes in our operating assets and liabilities.
We define non-GAAP net loss as net loss plus stock-based compensation expense and the related employer payroll tax associated with RSUs, amortization of discount and non-cash contractual interest expense related to our senior mandatory convertible promissory notes, impairment of long-lived assets, and non-recurring costs such as restructuring costs and direct listing expenses.
We define non-GAAP net loss as net loss plus stock-based compensation expense and the related employer payroll tax associated with RSUs, impairment of long-lived assets, and restructuring costs. We use non-GAAP loss from operations and non-GAAP net loss in conjunction with traditional GAAP measures to evaluate our financial performance.
Contractual Obligations and Commitments The contractual commitment amounts in the table below are associated with agreements that are enforceable and legally binding.
Contractual Obligations and Commitments The contractual commitment amounts in the table below are associated with agreements that are enforceable and legally binding. Purchase orders issued in the ordinary course of business are not included in the table below, as our purchase orders represent authorizations to purchase rather than binding agreements.
We believe that free cash flow is a useful indicator of liquidity that provides information to management and investors, even if negative, about the amount of cash used in our operations other than that used for investments in property and equipment and capitalized internal-use software costs, adjusted for non-recurring expenditures. 66 Table of Contents Limitations and Reconciliations of Non-GAAP Financial Measures Non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as substitutes for financial information presented under GAAP.
We believe that free cash flow and adjusted free cash flow are useful indicators of liquidity that provide information to management and investors, even if negative, about the amount of cash used in our operations other than that used for investments in property and equipment and capitalized internal-use software costs, adjusted for expenditures which are distinguishable from our ongoing operations.
In addition, free cash flow does not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period. All of these limitations could reduce the usefulness of these non-GAAP financial measures as analytical tools.
For example, other companies in our industry may calculate these non-GAAP financial measures differently or may use other 62 Table of Contents measures to evaluate their performance. In addition, free cash flow and adjusted free cash flow do not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period.
We measure stock-based compensation expense related to our restricted stock units, or RSUs, based on the fair value of the underlying shares on the date of grant. RSUs are subject to time-based vesting, which generally occurs over a period of four years.
The expected term represents the period that we expect our stock-based awards to be outstanding. 68 Table of Contents We measure stock-based compensation expense related to our restricted stock units, or RSUs, based on the fair value of the underlying shares on the date of grant.
For example, current macroeconomic headwinds have impacted customers’ renewal decisions and we expect this trend to continue into fiscal year 2025. As of January 31, 2024 and 2023, our dollar-based net retention rate was over 100% and over 115%, respectively.
For example, macroeconomic conditions have affected customers’ renewal decisions, which has impacted our dollar-based net retention rate in recent periods. As of January 31, 2025 and 2024, our dollar-based net retention rate was 96% and over 100%, respectively. As of January 31, 2025 and 2024, our dollar-based net retention rate for our Core customers was 97% and 105%, respectively.
These expenses also include non-personnel costs, such as outside legal, accounting, and other professional fees, software subscriptions and expensed computer equipment, certain tax, license, and insurance-related expenses, and allocated overhead costs. We have recognized and will continue to recognize certain expenses as part of being a publicly traded company, consisting of professional fees and other expenses.
General and Administrative General and administrative expenses consist primarily of personnel-related expenses for our finance, human resources, information technology, and legal organizations. These expenses also include non-personnel costs, such 57 Table of Contents as outside legal, accounting, and other professional fees, software subscriptions and expensed computer equipment, certain tax, license, and insurance-related expenses, and allocated overhead costs.
As a public company, we incur additional costs associated with accounting, compliance, insurance, and investor relations.
We have recognized and will continue to recognize certain expenses as part of being a publicly traded company, consisting of professional fees and other expenses. As a public company, we incur additional costs associated with accounting, compliance, insurance, and investor relations.
These amounts were partially offset by a $25.2 million increase in accounts receivable due to higher customer billings, a $24.0 million increase in prepaid expenses and other current assets related to an increase in deferred contract acquisition costs, $13.8 million decrease in operating lease liabilities, a $4.4 million decrease in accounts payable, and a $4.1 million increase in other assets.
The net cash outflows from changes in operating assets and liabilities primarily consisted of a $20.4 million increase in prepaid expenses and other current assets related to an increase in deferred contract acquisition costs, a $20.0 million decrease in operating lease liabilities, a $4.7 million increase in accounts receivable, and a $4.4 million increase in other assets.
We recognize revenues ratably over the related contractual term beginning on the date that the platform is made available to a customer. Due to the ease of implementation of our platform, revenues from professional services have been immaterial to date.
Subscription revenues are driven primarily by the number of paying customers, the number of paying users within the customer base, and the level of subscription plan. We recognize revenues ratably over the related contractual term beginning on the date that the platform is made available to a customer.
As of January 31, 2024 and 2023, our dollar-based net retention rate for our Core customers was 105% and over 120%, respectively. Our dollar-based net retention rate for customers spending over $100,000 on an annualized basis for the same periods was 115% and over 135%, respectively. Current Economic Conditions Global macroeconomic events including elevated inflation, the U.S.
Our dollar-based net retention rate for customers spending over $100,000 on an annualized basis for the same periods was 96% and 115%, respectively. Current Economic Conditions Global macroeconomic events including inflation, fluctuating interest rates, bank failures, supply chain disruptions, fluctuations in currency exchange rates, tariffs and changes in trade agreements, and geopolitical unrest have led to economic uncertainty.
These charges are non-recurring and not reflective of underlying trends in our business. See Note 17. Restructuring to our consolidated financial statements included in Item 8.
See Note 16. Restructuring to our consolidated financial statements included in Item 8.
There are a number of limitations related to the use of non-GAAP financial measures versus comparable financial measures determined under GAAP. For example, other companies in our industry may calculate these non-GAAP financial measures differently or may use other measures to evaluate their performance.
Limitations and Reconciliations of Non-GAAP Financial Measures Non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as substitutes for financial information presented under GAAP. There are a number of limitations related to the use of non-GAAP financial measures versus comparable financial measures determined under GAAP.
The net cash inflows from changes in operating assets and liabilities primarily consisted of a $59.4 million increase in deferred revenue resulting from increased billings for subscriptions and a $25.5 million increase in accrued expenses and other liabilities primarily from increases in accrued sales and value-added taxes and other liabilities.
These amounts were partially offset by a $31.6 million increase in deferred revenue resulting from increased billings for subscriptions, a $6.6 million increase in accrued expenses and other liabilities primarily from increases in accrued taxes and accrued payroll liabilities, and a $4.4 million increase in accounts payable.
Federal Reserve raising interest rates, bank failures, supply chain disruptions, fluctuations in currency exchange rates, and geopolitical unrest have led to economic uncertainty. These macroeconomic conditions have and are likely to continue to have adverse effects on the rate of global IT spending, including the buying patterns of our customers and prospective customers, and the length of our sales cycles.
These macroeconomic conditions have and are likely to continue to have adverse effects on the rate of global IT spending, including the buying patterns of our customers and prospective customers, and the length of our sales cycles. Components of Results of Operations Revenues We primarily generate revenues from subscription fees earned from customers accessing our cloud-based platform.
The decrease was primarily due to a decrease of $13.8 million in personnel-related costs due to decreased headcount, a decrease of $4.7 million in fees to third party support vendors, a decrease of $4.4 million in value-added tax reserves, a decrease of $3.5 million in allocated overhead costs, a decrease of $3.2 million in professional services, and a decrease of $1.9 million in insurance expenses, partially offset by an increase of $5.0 million in impairment charges related to subleased office space, an increase of $1.1 million in local taxes, and an increase of $1.0 million in provision for credit losses.
The increase was primarily due to an increase of $4.4 million in personnel-related costs, an increase of $4.3 million in professional fees, and an increase of $1.7 million in impairment charges related to subleased office space.
Overview Asana is a leading work management software platform with an enterprise focus that helps organizations drive strategic initiatives and automate work in one place. Over 150,000 paying customers use Asana to automate complex operational workflows like product launches and employee onboarding, resource planning, tracking company-wide strategic initiatives and more.
Over 169,000 paying customers across 200 countries and territories use Asana to connect their work to company goals and orchestrate mission critical workflows like product launches, employee onboarding, resource planning, tracking company-wide strategic initiatives and more.
We had a net loss of $257.0 million, $407.8 million, and $288.3 million for fiscal 2024, fiscal 2023, and fiscal 2022, respectively . Since our inception, over 55.0 million users have registered on Asana and millions of teams in virtually every country around the world have used Asana. As of January 31, 2024, we had over 3 million paid users.
As of January 31, 2025, we had 1,819 employees, representing a decrease of 1% since January 31, 2024. We had a net loss of $255.5 million, $257.0 million, and $407.8 million for fiscal 2025 , fiscal 2024 , and fiscal 2023 , respectively .
Operating Expenses Year Ended January 31, 2024 2023 $ Change % Change (dollars in thousands) Research and development $ 324,688 $ 297,209 $ 27,479 9 % Sales and marketing 391,955 434,961 (43,006) (10) % General and administrative 141,334 166,309 (24,975) (15) % Total operating expenses $ 857,977 $ 898,479 $ (40,502) (5) % Research and Development Research and development expenses increased $27.5 million, or 9%, during fiscal 2024 compared to fiscal 2023.
Operating Expenses Year Ended January 31, 2025 2024 $ Change % Change (dollars in thousands) Research and development $ 341,467 $ 324,688 $ 16,779 5 % Sales and marketing 419,950 391,955 27,995 7 % General and administrative 152,001 141,334 10,667 8 % Total operating expenses $ 913,418 $ 857,977 $ 55,441 6 % During the year ended January 31, 2025, we realized $4.2 million in credits related to property taxes for our corporate headquarters.