Biggest changeCost of Revenue, Gross Profit, and Gross Margin Cost of revenue, gross profit, and gross margin during the years ended December 31, 2024 and 2023 were as follows: Year Ended December 31, Change 2024 2023 Amount % (in thousands, except percentages) Cost of revenue: SaaS $ 41,544 $ 35,924 $ 5,620 15.6 % Term license and support 1,584 1,946 (362 ) (18.6 )% Services 38,757 38,807 (50 ) (0.1 )% Maintenance 641 783 (142 ) (18.1 )% Total cost of revenue $ 82,526 $ 77,460 $ 5,066 6.5 % Gross profit 247,956 194,365 53,591 27.6 % Gross margin 75.0 % 71.5 % — — GAAP cost of revenue $ 82,526 $ 77,460 $ 5,066 6.5 % Stock-based compensation expense (1,315 ) (3,161 ) 1,846 (58.4 )% Amortization of acquired intangible assets (961 ) (964 ) 3 (0.3 )% Non-GAAP cost of revenue $ 80,250 $ 73,335 $ 6,915 9.4 % Non-GAAP gross profit 250,232 198,490 51,742 26.1 % Non-GAAP gross margin 75.7 % 73.0 % — — Cost of revenue increased 6.5% to $82.5 million for the year ended December 31, 2024 , driven by a $3.0 million increase in aggregated hosting costs and a $2.3 million increase in personnel costs resulting from increased SaaS revenue. 44 Table of Contents PART II Item 7 Operating Expenses Sales and Marketing Sales and marketing expenses during the years ended December 31, 2024 and 2023 were as follows: Year Ended December 31, Change 2024 2023 Amount % (in thousands, except percentages) Sales and marketing $ 122,869 $ 112,105 $ 10,764 9.6 % Percentage of revenue 37.2 % 41.2 % — — GAAP sales and marketing $ 122,869 $ 112,105 $ 10,764 9.6 % Stock-based compensation expense (8,965 ) (9,518 ) 553 (5.8 )% Amortization of acquired intangible assets (459 ) (492 ) 33 (6.7 )% Non-GAAP sales and marketing $ 113,445 $ 102,095 $ 11,350 11.1 % Non-GAAP percentage of revenue 34.3 % 37.6 % — — Sales and marketing expenses increased 9.6% to $122.9 million for the year ended December 31, 2024 , primarily driven by a $8.5 million increase in personnel costs, which included additional headcount and other investments in the business to respond to strong customer demand for our solutions and provide support for future growth.
Biggest changeCost of Revenue, Gross Profit, and Gross Margin Cost of revenue, gross profit, and gross margin during the years ended December 31, 2025 and 2024 were as follows: Year Ended December 31, Change 2025 2024 Amount % (in thousands, except percentages) Cost of revenue: SaaS $ 57,302 $ 41,544 $ 15,758 37.9 % Term license and support 1,360 1,584 (224 ) (14.1 )% Services 49,764 38,757 11,007 28.4 % Maintenance 375 641 (266 ) (41.5 )% Total cost of revenue $ 108,801 $ 82,526 $ 26,275 31.8 % Gross profit 310,696 247,956 62,740 25.3 % Gross margin 74.1 % 75.0 % — — GAAP cost of revenue $ 108,801 $ 82,526 $ 26,275 31.8 % Stock-based compensation expense (1,512 ) (1,315 ) (197 ) 15.0 % Amortization of acquired intangible assets (1,433 ) (961 ) (472 ) 49.1 % Non-GAAP cost of revenue $ 105,856 $ 80,250 $ 25,606 31.9 % Non-GAAP gross profit 313,641 250,232 63,409 25.3 % Non-GAAP gross margin 74.8 % 75.7 % — — Cost of revenue increased 31.8% to $108.8 million for the year ended December 31, 2025 , driven primarily by a $12.2 million increase in aggregated hosting costs resulting from increased SaaS revenue and a $11.0 million increase in personnel costs. 44 Table of Contents PART II Item 7 Operating Expenses Sales and Marketing Sales and marketing expenses during the years ended December 31, 2025 and 2024 were as follows: Year Ended December 31, Change 2025 2024 Amount % (in thousands, except percentages) Sales and marketing $ 144,026 $ 122,869 $ 21,157 17.2 % Percentage of revenue 34.3 % 37.2 % — — GAAP sales and marketing $ 144,026 $ 122,869 $ 21,157 17.2 % Stock-based compensation expense (10,098 ) (8,965 ) (1,133 ) 12.6 % Amortization of acquired intangible assets (532 ) (459 ) (73 ) 15.9 % Non-GAAP sales and marketing $ 133,396 $ 113,445 $ 19,951 17.6 % Non-GAAP percentage of revenue 31.8 % 34.3 % — — Sales and marketing expenses increased 17.2% to $144.0 million for the year ended December 31, 2025 , primarily driven by a $17.5 million increase in personnel costs, which included additional headcount and other investments in the business to respond to strong customer demand for our solutions and provide support for future growth.
The MD&A should be read in conjunction with the other sections of this Annual Report on Form 10-K, including our audited, consolidated financial statements and related notes contained in Part II, Item 8. Financial Statements and Supplementary Data, and the discussion of risk factors that may affect future results in Part I, Item 1.A. Risk Factors.
The MD&A should be read in conjunction with the other sections of this Annual Report on Form 10-K, including our audited, consolidated financial statements and related notes contained in Part II, Item 8. Financial Statements and Supplementary Data, and the discussion of risk factors that may affect future results in Part I, Item 1A. Risk Factors.
Existing customers have and will continue to transition to SaaS and term licenses, which will further support the continued decline in maintenance revenue.
Additionally, existing maintenance customers have and will continue to transition to SaaS and term licenses, which will further support the continued decline in maintenance revenue.
Adjusted for FX, total ARR increased 25% year-over-year. Growth in ARR is driven by both new customer acquisition and the expansion of existing customer relationships. ARR should be viewed independently of revenue and deferred revenue and is not intended to be combined with or replace these items.
Adjusted for FX, total ARR increased 26% year-over-year. Growth in ARR is driven by both new customer acquisition and the expansion of existing customer relationships. ARR should be viewed independently of revenue and deferred revenue and is not intended to be combined with or replace these items.
Pursuant to the Loan Agreement, we pledged, assigned and granted HSBC a security interest in all shares of our subsidiaries, future proceeds, and assets as security for our obligations under the Loan Agreement. As of December 31, 2024, we are compliant with all covenants and had no borrowings outstanding under the Loan Agreement.
Pursuant to the Loan Agreement, we pledged, assigned and granted HSBC a security interest in all shares of our subsidiaries, future proceeds, and assets as security for our obligations under the Loan Agreement. As of December 31, 2025 , we are compliant with all covenants and had no borrowings outstanding under the Loan Agreement.
Borrowings under the line bear interest at a rate equal to term SOFR plus 3.0% to 3.3% depending on the Consolidated Total Leverage Ratio. The line carries an unused fee at a rate equal to 0.5%. Any proceeds of borrowings under the Loan Agreement will be used for general corporate purposes.
Borrowings under the line bear interest at a rate equal to term SOFR plus 3.0% to 3.3% depending on the Consolidated Total Leverage Ratio. The line carries an unused fee at a rate equal to 0.5%. Any borrowings under the Loan Agreement will be used for general corporate purposes.
To date, we are in compliance with all covenants under the Loan Agreement. We have not at any time, including as of and for the fiscal year ending as of December 31, 2024, borrowed under the Loan Agreement.
To date, we are in compliance with all covenants under the Loan Agreement. We have not at any time, including as of and for the fiscal year ending as of December 31, 2025, borrowed under the Loan Agreement.
Other (Expense) Income, net Other (expense) income, net consists primarily of fair value adjustments on earn-out and warrant liabilities, realized gain/loss for securities, and of foreign currency remeasurement gains/losses. Income Taxes We are subject to income taxes in the U.S. (federal and state) and numerous foreign jurisdictions.
Other Income (Expense), net Other income (expense), net consists primarily of interest income and realized gains and losses for securities, foreign currency remeasurement gains and losses, and fair value adjustments on earn-out and warrant liabilities. Income Taxes We are subject to income taxes in the U.S. (federal and state) and numerous foreign jurisdictions.
The description of the Loan Agreement is qualified in its entirety by the full text of such agreement, a copy of which is attached as an exhibit to this Annual Report. Leasing Obligations We are obligated under various non-cancelable operating leases for office space. The initial terms of the leases expire on various dates through 2030.
The description of the Loan Agreement is qualified in its entirety by the full text of such agreement, a copy of which is attached as an exhibit to this Annual Report. Leasing Obligations We are obligated under various non-cancelable operating leases for office space and other facilities. The initial terms of the leases expire on various dates through 2032.
This section generally discusses the results of our operations for the year ended December 31, 2024 compared to the year ended December 31, 2023.
This section generally discusses the results of our operations for the year ended December 31, 2025 compared to the year ended December 31, 2024.
For a discussion of the year ended December 31, 2023 compared to the year ended December 31, 2022, please refer to Part II, Item 7, “ Management ’s Discussion and Analysis of Financial Condition and Results of Operations ” in our Annual Report on Form 10-K for the year ended December 31, 2023 , which discussion is incorporated herein by reference. 2024 Business Highlights ■ As of December 31, 2024, total annual recurring revenue (“ ARR ”) was $327.0 million, representing 24% year-over-year growth.
For a discussion of the year ended December 31, 2024 compared to the year ended December 31, 2023, please refer to Part II, Item 7, “ Management ’s Discussion and Analysis of Financial Condition and Results of Operations ” in our Annual Report on Form 10-K for the year ended December 31, 2024 , which discussion is incorporated herein by reference. 2025 Business Highlights ■ As of December 31, 2025, total annual recurring revenue (“ ARR ”) was $416.8 million, representing 27% year-over-year growth.
We calculate ARR as the annualized sum of contractually obligated Annual Contract Value (“ ACV ”) from SaaS, term license and support, and maintenance revenue sources from all active customers at the end of a reporting period. As of December 31, 2024 and 2023, total ARR was $327.0 million and $264.5 million, respectively, representing growth of 24%.
We calculate ARR as the annualized sum of contractually obligated Annual Contract Value (“ ACV ”) from SaaS, term license and support, and maintenance revenue sources from all active customers at the end of a reporting period. As of December 31, 2025 and 2024, total ARR was $416.8 million and $327.0 million, respectively, representing growth of 27%.
Annual Recurring Revenue December 31, 2024 2023 Total ARR ($ in mil) $ 327.0 $ 264.5 We believe ARR further enables measurement of our business performance, is an important metric for financial forecasting, and better enables us to make strategic business decisions.
Annual Recurring Revenue December 31, 2025 2024 Total ARR ($ in mil) $ 416.8 $ 327.0 We believe ARR enables measurement of our business performance, is an important metric for financial forecasting, and better enables us to make strategic business decisions.
The effective tax rate, which equals the income tax provision divided by pretax loss from continuing operations, was (19.4)% for the year ended December 31, 2024 , compared to (15.5)% for the year ended December 31, 2023 .
The effective tax rate, which equals the income tax provision divided by pretax income (loss) from continuing operations, was 13.3% for the year ended December 31, 2025 , compared to (19.4)% for the year ended December 31, 2024 .
The decline in sales and marketing expenses as a percentage of revenue reflects the continued scaling of the company’s focus on channel partnerships and strategies as well as ongoing improvements in overall sales efficiency.
The continued decline in sales and marketing expenses as a percentage of revenue reflects the ongoing scaling of the Company’s channel strategy as well as consistent improvements in overall sales efficiency.
Services revenue from managed services are recognized ratably or on a straight-line basis over the contract term. Maintenance revenue is a result of selling on-going support for legacy perpetual licenses. It also includes recurring professional services such as technical account management. Maintenance revenue is recognized ratably over the term of the maintenance agreement, which is typically one year.
Services revenue from managed services are recognized ratably or on a straight-line basis over the contract term. Maintenance revenue is a result of selling on-going support for legacy perpetual licenses. Maintenance revenue is recognized ratably over the term of the maintenance agreement, which is typically one year.
Non-GAAP operating income was $47.6 million, compared to non-GAAP operating income of $22.2 million in 2023; and ■ Net cash provided by operating activities was $88.9 million, representing 27% of revenue, compared to $34.7 million, representing 13% of revenue, for the year ended December 31, 2023.
Non-GAAP operating income was $79.2 million, compared to non-GAAP operating income of $47.6 million in 2024; and ■ Net cash provided by operating activities was $85.3 million, representing 20% of revenue, compared to $88.9 million, representing 27% of revenue, for the year ended December 31, 2024.
During the years ended December 31, 2024 and 2023, total rent expense for facilities amounted to $7.2 million and $6.8 million, respectively. As of December 31, 2024, letters of credit have been issued in the amount of $1.0 million as security for operating leases. The letters of credit are secured by certificates of deposit and a line of credit.
During the years ended December 31, 2025 and 2024, total rent expense for facilities amounted to $9.2 million and $7.2 million, respectively. As of December 31, 2025, letters of credit have been issued in the amount of $1.0 million as security for operating leases.
The main considerations for non-cash items were stock-based compensation, which reflects ongoing compensation charges for the entity’s equity- and pre-merger liability-classified awards, operating lease right-of-use asset expense and mark to market adjustments on earnout and warrant liabilities.
The main considerations for non-cash items were stock-based compensation, operating lease right-of-use asset expense and mark to market adjustments on earnout and warrant liabilities.
Investing Activities Net cash used in investing activities for the year ended December 31, 2024, was $2.6 million, primarily consisting of $3.0 million of purchases of property and equipment, $1.8 million in the purchase of investments, $1.8 million investment in notes, and $1.2 million in software development, partially offset by $5.4 million in maturities of short-term investments.
Net cash used in investing activities for the year ended December 31, 2024, was $2.6 mill ion, primarily consisting of $3.0 million of purchases of property and equipment, $1.8 million in the purchase of investments, $1.8 million investment in notes, and $1.2 million in software development, partially offset by the release of $5.4 million of certificates of deposit that were replaced by a sublimit of our line of credit.
Net cash used in financing activities for the year ended December 31, 2023, was $33.7 million, primarily due to $39.0 million in purchases of common stock, partially offset by $5.6 million of proceeds from the exercising of stock options. 49 Table of Contents PART II Item 7 Indebtedness Credit Facility We maintain a line of credit under the Loan Agreement with HSBC, as lender.
Net cash used in financing activities for the year ended December 31, 2024, was $15.5 million, primarily consisting of $33.1 million in purchases of common stock, $6.1 million in the redemption of the redeemable noncontrolling interest of MaivenPoint, and $4.0 million in the purchase of public warrants, partially offset by $17.2 million of proceeds from the exercising of warrants, and $11.0 million of proceeds from the exercising of stock options. 49 Table of Contents PART II Item 7 Indebtedness Credit Facility We maintain a line of credit under the Loan Agreement with HSBC, as lender.
Recently Issued and Adopted Accounting Pronouncements For information about recent accounting pronouncements, see Note 2 to the consolidated financial statements of this Annual Report. 52 Table of Contents PART II Item 7A
Recently Issued and Adopted Accounting Pronouncements For information about recent accounting pronouncements, see “ Note 2 - Summary of Significant Accounting Policies ” in Part II, Item 8 “ Financial Statements and Supplementary Data ” of this Annual Report. 52 Table of Contents PART II Item 7A
On a constant currency basis, SaaS revenue increased 44% year-over-year; ■ GAAP operating income was $7.2 million, compared to a GAAP operating loss of $(15.4) million in 2023.
On a constant currency basis, SaaS revenue increased 36% year-over-year; ■ GAAP operating income was $33.0 million, compared to GAAP operating income of $7.2 million in 2024.
Our estimates are based on our historical experience and on various other factors that our management believes are reasonable under the circumstances. The results of these estimates form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
The results of these estimates form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
Income Tax Provision Income tax provision during the years ended December 31, 2024 and 2023 was as follows: Year Ended December 31, Change 2024 2023 Amount % (in thousands, except percentages) Income tax expense $ 4,743 $ 2,887 $ 1,856 64.3 % Income tax expense for the year ended December 31, 2024 was $4.7 million as compared to $2.9 million for the year ended December 31, 2023.
Income Tax Provision Income tax provision during the years ended December 31, 2025 and 2024 was as follows: Year Ended December 31, Change 2025 2024 Amount % (in thousands, except percentages) Income tax expense $ 5,381 $ 4,743 $ 638 13.5 % Income tax expense for the year ended December 31, 2025 was $5.4 million as compared to $4.7 million for the year ended December 31, 2024.
The increase was primarily driven by a $3.9 million increase in personnel costs and $2.4 million in new fees related to the Company ’s investment in a growth equity fund. 45 Table of Contents PART II Item 7 Research and Development Research and development expenses during the years ended December 31, 2024 and 2023 were as follows: Year Ended December 31, Change 2024 2023 Amount % (in thousands, except percentages) Research and development $ 48,699 $ 36,340 $ 12,359 34.0 % Percentage of revenue 14.7 % 13.4 % — — GAAP research and development $ 48,699 $ 36,340 $ 12,359 34.0 % Stock-based compensation expense (8,296 ) (4,031 ) (4,265 ) 105.8 % Non-GAAP research and development $ 40,403 $ 32,309 $ 8,094 25.1 % Non-GAAP percentage of revenue 12.2 % 11.9 % — — Research and development expenses increased 34.0% to $48.7 million for the year ended December 31, 2024, primarily driven by a $10.7 million increase in personnel costs, which included additional headcount and ongoing investment in the development of new offerings and enhancements to existing offerings.
(the " Fund "). 45 Table of Contents PART II Item 7 Research and Development Research and development expenses during the years ended December 31, 2025 and 2024 were as follows: Year Ended December 31, Change 2025 2024 Amount % (in thousands, except percentages) Research and development $ 52,585 $ 48,699 $ 3,886 8.0 % Percentage of revenue 12.5 % 14.7 % — — GAAP research and development $ 52,585 $ 48,699 $ 3,886 8.0 % Stock-based compensation expense (8,149 ) (8,296 ) 147 (1.8 )% Non-GAAP research and development $ 44,436 $ 40,403 $ 4,033 10.0 % Non-GAAP percentage of revenue 10.6 % 12.2 % — — Research and development expenses increased 8.0% to $52.6 million for the year ended December 31, 2025, primarily driven by a $2.2 million increase in personnel costs, which included additional headcount and ongoing investment in the development of new offerings and enhancements to existing offerings, and a $0.7 million increase in training and development costs.
GAAP operating margin for the years ended December 31, 2024 and 2023 was 2.2% and (5.6)% , respectively. Non-GAAP operating margin for the years ended December 31, 2024 and 2023 was 14.4% and 8.1% , respectively.
GAAP operating margin for the years ended December 31, 2025 and 2024 was 7.9% and 2.2% , respectively. Non-GAAP operating margin for the years ended December 31, 2025 and 2024 was 18.9% and 14.4% , respectively.
The elimination of the effect of variability caused by stock-based compensation expense and the amortization of acquired intangible assets, both of which are non-cash expenses, provides a better representation as to the overall operating performance of the company.
The elimination of the effect of variability caused by stock-based compensation expense and the amortization of acquired intangible assets, both of which are non-cash expenses, and the one-time nature of the costs associated with our secondary listing on the SGX-ST and the net costs associated with the discontinuation of our participation in the Fund, provides a better representation as to the overall operating performance of the Company.
Year Ended December 31, 2024 2023 (in thousands) Net cash provided by operating activities $ 88,894 $ 34,694 Net cash used in investing activities (2,601 ) (5,648 ) Net cash used in financing activities (15,537 ) (33,667 ) 48 Table of Contents PART II Item 7 Operating Activities Net cash provided by operating activities for the year ended December 31, 2024, was $88.9 million, reflecting our net loss of $29.1 million, adjusted for non-cash items of $89.3 million and net cash inflows of $28.8 million from changes in our operating assets and liabilities.
Year Ended December 31, 2025 2024 (in thousands) Net cash provided by operating activities $ 85,257 $ 88,894 Net cash used in investing activities (20,200 ) (2,601 ) Net cash provided by (used in) financing activities 123,991 (15,537 ) 48 Table of Contents PART II Item 7 Operating Activities Net cash provided by operating activities for the year ended December 31, 2025, was $85.3 million, reflecting our net income of $35.1 million, adjusted for non-cash items of $60.5 million and net cash outflows of $10.4 million from changes in our operating assets and liabilities.
On a foreign exchange (“ FX ”) adjusted basis, total ARR increased 25% year-over-year; ■ Total revenue increased 22% year-over-year to $330.5 million. On a constant currency basis, total revenue increased 22% year-over-year; ■ SaaS revenue increased 43% year-over-year to $230.7 million and represented 70% of total revenue, compared to 59% of revenue in 2023.
On a foreign exchange (“ FX ”) adjusted basis, total ARR increased 26% year-over-year; ■ Total revenue increased 27% year-over-year to $419.5 million. On a constant currency basis, total revenue increased 25% year-over-year; ■ SaaS revenue increased 38% year-over-year to $319.2 million and represented 76% of total revenue, compared to 70% of revenue in 2024.
The main considerations of changes in operating assets and liabilities that resulted in cash outflows related to an increase in deferred contract costs and operating lease liabilities. This was partially offset by cash inflows related to an increase in deferred revenue that is partially offset by an increase in accounts receivable as a result of business growth.
The main considerations for non-cash items were stock-based compensation, operating lease right-of-use asset expense and depreciation and amortization. The main considerations of changes in operating assets and liabilities that resulted in cash inflows related to an increase in deferred revenue that is partially offset by an increase in accounts receivable as a result of business growth.
Accordingly, our effective tax rate could be affected by the relative proportion of foreign to domestic income, use of foreign tax credits, changes in the valuation of our deferred tax assets and liabilities, applicability of any valuation allowances, and changes in tax laws in jurisdictions in which we operate. 42 Table of Contents PART II Item 7 Results of Operations The below period-to-period comparison of operating results are not necessarily indicative of results for future periods.
Accordingly, our effective tax rate could be affected by the relative proportion of foreign to domestic income, use of foreign tax credits, changes in the valuation of our deferred tax assets and liabilities, applicability of any valuation allowances, and changes in tax laws in jurisdictions in which we operate.
EMEA revenues increased by 21.4% to $99.3 million, driven by a 39.8%, or $23.8 million, increase in SaaS revenue, partially offset by a $6.3 million combined decrease in term license and support, services and maintenance revenue.
EMEA revenues increased by 35.3% to $134.3 million, driven by a 43.1%, or $36.0 million, increase in SaaS revenue, partially offset by a $0.9 million combined net decrease in term license and support, services and maintenance revenue.
Key Business Metric Our management reviews the following key business metric to measure our performance, identify trends affecting our business, formulate business plans, make strategic decisions, and effectively allocate resources. We believe that both management and investors benefit from referring to this metric to evaluate progress against our growth strategies and gain additional transparency into performance trends.
We believe that both management and investors benefit from referring to this metric to evaluate progress against our growth strategies and gain additional transparency into performance trends.
General and Administrative General and administrative expenses during the years ended December 31, 2024 and 2023 were as follows: Year Ended December 31, Change 2024 2023 Amount % (in thousands, except percentages) General and administrative $ 69,222 $ 61,271 $ 7,951 13.0 % Percentage of revenue 20.9 % 22.5 % — — GAAP general and administrative $ 69,222 $ 61,271 $ 7,951 13.0 % Stock-based compensation expense (20,483 ) (19,338 ) (1,145 ) 5.9 % Non-GAAP general and administrative $ 48,739 $ 41,933 $ 6,806 16.2 % Non-GAAP percentage of revenue 14.7 % 15.4 % — — General and administrative expenses increased 13.0% to $69.2 million for the year ended December 31, 2024 .
General and Administrative General and administrative expenses during the years ended December 31, 2025 and 2024 were as follows: Year Ended December 31, Change 2025 2024 Amount % (in thousands, except percentages) General and administrative $ 81,050 $ 69,222 $ 11,828 17.1 % Percentage of revenue 19.3 % 20.9 % — — GAAP general and administrative $ 81,050 $ 69,222 $ 11,828 17.1 % Stock-based compensation expense (19,556 ) (20,483 ) 927 (4.5 )% Secondary listing costs (2,941 ) — (2,941 ) (100.0 )% Discontinuation of growth equity fund (1,917 ) — (1,917 ) (100.0 )% Non-GAAP general and administrative $ 56,636 $ 48,739 $ 7,897 16.2 % Non-GAAP percentage of revenue 13.5 % 14.7 % — — General and administrative expenses increased 17.1% to $81.1 million for the year ended December 31, 2025 .
APAC revenues increased 33.2% to $95.4 million, primarily driven by a 49.2%, or $15.2 million, increase in SaaS revenue, a 24.1%, or $6.9 million, increase in services revenue, and a $1.7 million combined increase in term license and support and maintenance revenue. 43 Table of Contents PART II Item 7 Non-GAAP Financial Measures In addition to our financial results determined in accordance with GAAP, we disclose non-GAAP cost of revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP sales and marketing expense, non-GAAP general and administrative expense, non-GAAP research and development expense, non-GAAP operating income and non-GAAP operating margin.
On a constant currency basis, APAC revenues increased 25.1%, while APAC SaaS revenues increased 37.5%. 43 Table of Contents PART II Item 7 Non-GAAP Financial Measures In addition to our financial results determined in accordance with GAAP, we disclose non-GAAP cost of revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP sales and marketing expense, non-GAAP general and administrative expense, non-GAAP research and development expense, non-GAAP operating income and non-GAAP operating margin.
We define non-GAAP operating income as GAAP operating income plus stock-based compensation and the amortization of acquired intangible assets. We define non-GAAP operating margin as non-GAAP operating income divided by revenue.
We define non-GAAP operating income as GAAP operating income plus the following items: stock-based compensation, the amortization of acquired intangible assets, the costs associated with our secondary listing on the SGX-ST, and the costs associated with the discontinuation of our participation in the Fund. We define non-GAAP operating margin as non-GAAP operating income divided by revenue.
We also have letters of credit issued in the amount of $1.0 million as security for operating leases, and $4.4 million as security for customer contingency agreements.
Our short-term liquidity needs primarily include working capital for sales and marketing, research and development, and continued innovation. We also have letters of credit issued in the amount of $1.0 million as security for operating leases, and $5.4 million as security for customer contingency agreements.
Revenue by geographic area during the years ended December 31, 2024 and 2023 was as follows: Year Ended December 31, Change 2024 2023 Amount % (in thousands, except percentages) North America $ 135,870 $ 118,490 $ 17,380 14.7 % EMEA 99,256 81,753 17,503 21.4 % APAC 95,356 71,582 23,774 33.2 % Total $ 330,482 $ 271,825 $ 58,657 21.6 % For the year ended December 31, 2024 , North America revenues increased 14.7% to $135.9 million, driven by a 43.6%, or $30.7 million, increase in SaaS revenue, partially offset by a $13.3 million combined decrease in term license and support, services and maintenance revenue.
Revenue by geographic area during the years ended December 31, 2025 and 2024 was as follows: Year Ended December 31, Change 2025 2024 Amount % (in thousands, except percentages) North America $ 164,808 $ 135,870 $ 28,938 21.3 % EMEA 134,312 99,256 35,056 35.3 % APAC 120,377 95,356 25,021 26.2 % Total $ 419,497 $ 330,482 $ 89,015 26.9 % For the year ended December 31, 2025 , North America revenues increased 21.3% to $164.8 million, driven by a 34.7%, or $35.1 million, increase in SaaS revenue, partially offset by a $6.2 million combined net decrease in term license and support, services and maintenance revenue.
Net cash provided by operating activities for the year ended December 31, 2023, was $34.7 million, reflecting our net loss of $21.5 million, adjusted for non-cash items of $58.6 million and net cash outflows of $2.4 million from changes in our operating assets and liabilities.
Net cash provided by operating activities for the year ended December 31, 2024, was $88.9 million, reflecting our net loss of $29.1 million, adjusted for non-cash items of $89.3 million and net cash inflows of $28.8 million from changes in our operating assets and liabilities.
Financing Activities Net cash used in financing activities for the year ended December 31, 2024, was $15.5 million, primarily due to $33.1 million in purchases of common stock, $6.1 million in the redemption of the redeemable noncontrolling interest of MaivenPoint, and $4.0 million in the purchase of public warrants, partially offset by $17.2 million of proceeds from the exercising of warrants, and $11.0 million of proceeds from the exercising of stock options.
Financing Activities Net cash provided by financing activities for the year ended December 31, 2025, was $124.0 million, primarily consisting of $168.2 million of proceeds from the exercises of warrants and, $17.7 million of proceeds from the exercises of stock options, partially offset by $49.8 million in purchases of common stock and $12.1 million to repurchase the noncontrolling interest in MaivenPoint Pte.
Comparison of the Years Ended December 31, 2024 and December 31, 2023 Revenue The components of AvePoint ’s revenue during the years ended December 31, 2024 and 2023 were as follows: Year Ended December 31, Change 2024 2023 Amount % (in thousands, except percentages) Revenue: SaaS $ 230,667 $ 160,961 $ 69,706 43.3 % Term license and support 44,560 52,744 (8,184 ) (15.5 )% Services 44,036 44,795 (759 ) (1.7 )% Maintenance 11,219 13,325 (2,106 ) (15.8 )% Total revenue $ 330,482 $ 271,825 $ 58,657 21.6 % Total revenue increased 21.6% to $330.5 million for the year ended December 31, 2024 , due to an increase in SaaS revenue, which increased 43.3% to $230.7 million, and represented 70% of total revenue, up from 59% of total revenue in the prior year.
Comparison of the Years Ended December 31, 2025 and December 31, 2024 Revenue The components of AvePoint ’s revenue during the years ended December 31, 2025 and 2024 were as follows: Year Ended December 31, Change 2025 2024 Amount % (in thousands, except percentages) Revenue: SaaS $ 319,167 $ 230,667 $ 88,500 38.4 % Term license and support 41,386 44,560 (3,174 ) (7.1 )% Services 53,839 44,036 9,803 22.3 % Maintenance 5,105 11,219 (6,114 ) (54.5 )% Total revenue $ 419,497 $ 330,482 $ 89,015 26.9 % Total revenue increased 26.9% to $419.5 million for the year ended December 31, 2025 , primarily due to an increase in SaaS revenue, which increased 38.4% to $319.2 million, and represented 76% of total revenue, up from 70% of total revenue in the prior year.
We expect that our gross margin will fluctuate from period to period depending on the interplay of these various factors. Sales and Marketing Sales and marketing expenses consist primarily of personnel-related expenses for sales, marketing and customer success personnel, stock-based compensation expense, sales commissions, marketing programs, travel-related expenses, overhead costs, depreciation and amortization.
Sales and Marketing Sales and marketing expenses consist primarily of personnel-related expenses for sales, marketing and customer success personnel, stock-based compensation expense, sales commissions, marketing programs, travel-related expenses, overhead costs, depreciation and amortization. We focus our sales and marketing efforts on creating sales leads and establishing and promoting our brand.
We plan to continue our investment in sales and marketing by hiring additional sales and marketing personnel, executing our go-to-market strategy globally, and building our brand awareness.
Incremental sales commissions for new customer contracts are deferred and amortized ratably over the estimated period of our relationship with such customers. We plan to continue our investment in sales and marketing by hiring additional sales and marketing personnel, executing our go-to-market strategy globally, and building our brand awareness.
The increase in non-GAAP operating margin was primarily attributable to the Company ’s enhanced focus on expense management and continued scaling of the Company ’s channel partner strategy. 47 Table of Contents PART II Item 7 Liquidity and Capital Resources As of December 31, 2024 , we had $290.7 million in cash and cash equivalents, $0.2 million in short-term investments and no outstanding debt.
The increase in both GAAP and non-GAAP operating margins was attributable to the Company ’ s revenue growth (in part benefitting from the continued scaling of the Company ’ s channel partner strategy) as well as to the Company ’s continued focus on expense management, while GAAP operating margins also improved due to the Company ’ s ongoing management of stock-based compensation expense, which represented less than 10% of total revenue in the year ended December 31, 2025. 47 Table of Contents PART II Item 7 Liquidity and Capital Resources As of December 31, 2025 , we had $481.1 million in cash and cash equivalents and no outstanding debt.
Net cash used in investing activities for the year ended December 31, 2023, was $5.6 mill ion, primarily consisting of $3.5 million in the purchase of investments, $2.1 million of purchases of property and equipment, $1.4 million in software development, and $1.3 million investment in notes, partially offset by $2.6 million in maturities of short-term investments.
Investing Activities Net cash used in investing activities for the year ended December 31, 2025, was $20.2 million, primarily consisting of $14.9 million paid in a business acquisition, $3.7 million of purchases of property and equipment, and $1.6 million in software development.
Our short-term liquidity needs primarily include working capital for sales and marketing, research and development, and continued innovation. In addition, we extended a credit facility with a remaining commitment of $1.5 million, and committed $50.0 million to a growth equity fund.
In addition, we extended a credit facility with a remaining commitment of $1.5 million, and a committed $50.0 million to the Fund.
Critical Accounting Estimates Preparation of these financial statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities. We also make estimates and assumptions on the reported revenue generated and reported expenses incurred during the reporting periods.
See “ Note 18 – Segment Information ” (Part II, Item 8 of this Annual Report) for more information. Critical Accounting Estimates Preparation of these financial statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities.
The change in effective tax rates for the year ended December 31, 2024 , as compared to the year ended December 31, 2023 , was primarily due to the mix of pre-tax income (loss) results by jurisdictions taxed at different rates than 21%, a permanent item recorded for stock-based compensation, GILTI, fair value of earnout liability and changes in the valuation allowance in the U.S. and certain foreign jurisdictions. 46 Table of Contents PART II Item 7 Non-GAAP Operating Income and Non-GAAP Operating Margin The following table presents a reconciliation of non-GAAP operating income from the most comparable GAAP measure, operating income, for the periods presented: Year Ended December 31, 2024 2023 (in thousands, except percentages) GAAP operating income (loss) $ 7,166 $ (15,351 ) GAAP operating margin 2.2 % (5.6 )% Add: Stock-based compensation 39,059 36,048 Amortization of acquired intangible assets 1,420 1,456 Non-GAAP operating income $ 47,645 $ 22,153 Non-GAAP operating margin 14.4 % 8.1 % Non-GAAP operating income and non-GAAP operating margin are non-GAAP financial measures that our management uses to assess our overall performance.
Such a release would increase our effective tax rate in subsequent periods but would not affect cash paid for income taxes. 46 Table of Contents PART II Item 7 Non-GAAP Operating Income and Non-GAAP Operating Margin The following table presents a reconciliation of non-GAAP operating income from the most comparable GAAP measure, operating income, for the periods presented: Year Ended December 31, 2025 2024 (in thousands, except percentages) GAAP operating income $ 33,035 $ 7,166 GAAP operating margin 7.9 % 2.2 % Add: Stock-based compensation 39,315 39,059 Amortization of acquired intangible assets 1,965 1,420 Secondary listing costs 2,941 — Discontinuation of growth equity fund 1,917 — Non-GAAP operating income $ 79,173 $ 47,645 Non-GAAP operating margin 18.9 % 14.4 % Non-GAAP operating income and non-GAAP operating margin are non-GAAP financial measures that our management uses to assess our overall performance.
The increase in SaaS revenue, which was driven by strong customer demand for our SaaS solutions, was partially offset by an expected decrease in both term license and support and maintenance revenue. Services revenue is expected to fluctuate as the services generally are not recurring in nature.
While SaaS revenue growth was again driven by consistently strong customer demand for our SaaS solutions, Services revenue is expected to fluctuate as the services generally are not recurring in nature. Additionally, maintenance revenue, which is tied to the sale of perpetual licenses, is expected to continue declining, as we no longer offer these products to new customers.
Operating Segment Information We operate in one segment. Our products and services are sold throughout the world, through direct and indirect sales channels. Our chief operating decision maker (the “ CODM ”) is our Chief Executive Officer. The CODM makes operating performance assessment and resource allocation decisions on a global basis.
Our chief operating decision maker (the “ CODM ”) is our Chief Executive Officer. The CODM makes operating performance assessment and resource allocation decisions on a global basis. The CODM does not receive discrete financial information about asset allocation, expense allocation, or profitability by product or geography.