Biggest changeFiscal Year 2022 For the fiscal year ended September 30, 2022, we recorded restructuring and other costs, net of $9.0 million, which included $4.0 million, net of $5.0 million in forfeitures, in stock-based compensation due to the resignation of our former CEO and the resulting modification of certain stock-based awards, $2.6 million other one-time charges, $1.7 million severance charge related to the elimination of personnel, and $0.7 million charge resulting from the closure of facilities that will no longer be utilized.
Biggest changeOther Components of Operating Expense Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 Restructuring and other costs, net $ 17,077 $ 11,917 $ 8,965 43.3 % 32.9 % Goodwill impairment $ 609,172 $ - $ 213,720 100.0 % (100.0 )% 47 Fiscal Year 2024 Compared with Fiscal Year 2023 Fiscal Year 2024 For the fiscal year ended September 30, 2024, we recorded restructuring and other costs, net of $17.1 million, which included a $13.4 million severance charge related to the elimination of personnel, of which $8.1 million related to the Plan, and $2.8 million of consulting costs relating to our transformation initiatives, and $0.8 million of other one-time charges.
The effective tax rate for the fiscal year 2023 differed from the U.S. federal statutory rate of 21.0%, primarily due to the tax impacts of stock-based compensation, U.S. inclusions of foreign taxable income, valuation allowance on foreign loss carryforwards, and our composition of jurisdictional earnings.
The effective income tax rate for fiscal year 2023 differed from the U.S. federal statutory rate of 21.0%, primarily due to the tax impacts of stock-based compensation, U.S. inclusions of foreign taxable income, valuation allowance on foreign loss carryforwards, and our composition of jurisdictional earnings.
The applicable margins for the revolving credit and term facilities is subject to a pricing grid based upon the net total leverage ratio as follows (i) if the net total leverage ratio is greater than 3.00 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 3.00% or ABR plus 2.00%; (ii) if the net total leverage ratio is less than or equal to 3.00 to 1.00 but greater than 2.50 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.75% or ABR plus 1.75%; (iii) if the net total leverage ratio is less than or equal to 2.50 to 1.00 but greater than 2.00 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.50% or ABR plus 50 1.50%; (iv) if the net total leverage ratio is less than or equal to 2.00 to 1.00 but greater than 1.50 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.25% or ABR plus 1.25%; and (v) if the net total leverage ratio is less than or equal to 1.50 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.20% or ABR plus 1.00%.
The applicable margins for the revolving credit and term facilities is subject to a pricing grid based upon the net total leverage ratio as follows (i) if the net total leverage ratio is greater 52 than 3.00 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 3.00% or ABR plus 2.00%; (ii) if the net total leverage ratio is less than or equal to 3.00 to 1.00 but greater than 2.50 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.75% or ABR plus 1.75%; (iii) if the net total leverage ratio is less than or equal to 2.50 to 1.00 but greater than 2.00 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.50% or ABR plus 1.50%; (iv) if the net total leverage ratio is less than or equal to 2.00 to 1.00 but greater than 1.50 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.25% or ABR plus 1.25%; and (v) if the net total leverage ratio is less than or equal to 1.50 to 1.00, the applicable margin is SOFR plus 10 basis point credit spread adjustment plus 2.20% or ABR plus 1.00%.
If one or more holders elect to convert their Notes at a time when any such Notes are convertible, unless we elect to satisfy our conversion obligation by delivering solely shares of our common stock (other than paying cash in lieu of delivering any fractional shares), we would be required to settle a portion or all of our conversion obligation through the payment of cash, which could adversely affect our liquidity. 49 Senior Credit Facilities On June 12, 2020 (the “Financing Closing Date”), we entered into a Credit Agreement, by and among the Borrower, the lenders and issuing banks party thereto and Wells Fargo Bank, N.A., as administrative agent (the “Credit Agreement”), consisting of a four-year senior secured term loan facility in the aggregate principal amount of $125.0 million (the “Term Loan Facility”).
If one or more holders elect to convert their Notes at a time when any such Notes are convertible, unless we elect to satisfy our conversion obligation by delivering solely shares of our common stock (other than paying cash in lieu of delivering any fractional shares), we would be required to settle a portion or all of our conversion obligation through the payment of cash, which could adversely affect our liquidity. 51 Senior Credit Facilities On June 12, 2020 (the “Financing Closing Date”), we entered into a Credit Agreement, by and among the Borrower, the lenders and issuing banks party thereto and Wells Fargo Bank, N.A., as administrative agent (the “Credit Agreement”), consisting of a four-year senior secured term loan facility in the aggregate principal amount of $125.0 million (the “Term Loan Facility”).
Loss Contingencies 59 We may be subject to legal proceedings, lawsuits and other claims relating to labor, service, intellectual property, and other matters that arise from time to time in the ordinary course of business. On a quarterly basis, we review the status of each significant matter and assess our potential financial exposure.
Loss Contingencies We may be subject to legal proceedings, lawsuits and other claims relating to labor, service, intellectual property, and other matters that arise from time to time in the ordinary course of business. On a quarterly basis, we review the status of each significant matter and assess our potential financial exposure.
Our solutions power natural conversational and intuitive interactions between automobiles, drivers and passengers, and the broader digital world. We possess one of the world’s most popular software platforms for building automotive virtual assistants. Our customers include all major OEMs or their tier 1 suppliers worldwide.
Our solutions power natural conversational and intuitive interactions between automobiles, drivers and passengers, and the broader digital world. We possess one of the world’s most popular software platforms for building automotive virtual assistants. Our customers include nearly all major OEMs or their tier 1 suppliers worldwide.
Income Taxes We account for income taxes using the assets and liabilities method, as prescribed by ASC No. 740, Income Taxes , or ASC 740. Deferred Taxes Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carry amount of assets and liabilities and their respective tax bases.
Income Taxes We account for income taxes using the assets and liabilities method, as prescribed by ASC No. 740, Income Taxes , or ASC 740. Deferred Taxes 59 Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carry amount of assets and liabilities and their respective tax bases.
As of September 30, 2023, the 2028 Notes were not convertible. 3.00% Senior Convertible Notes due 2025 On June 2, 2020, we issued $175.0 million in aggregate principal amount of 3.00% Convertible Senior Notes due 2025 (the “2025 Notes”), including the initial purchasers’ exercise in full of their option to purchase $25.0 million principal amount of the 2025 Notes, which are governed by an indenture (the “2025 Indenture”), between us and the Trustee, in a private offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended.
As of September 30, 2024, the 2028 Notes were not convertible. 3.00% Senior Convertible Notes due 2025 On June 2, 2020, we issued $175.0 million in aggregate principal amount of 3.00% Convertible Senior Notes due 2025 (the “2025 Notes”), including the initial purchasers’ exercise in full of their option to purchase $25.0 million principal amount of the 2025 Notes, which are governed by an indenture (the “2025 Indenture”), between us and the Trustee, in a private offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended.
Net Cash Provided by (Used) in Investing Activities Fiscal Year 2023 Compared with Fiscal Year 2022 Net cash provided by investing activities for the fiscal year 2023 was $5.8 million, a net change of $16.4 million, or 155.1%, from net cash used in investing activities of $10.6 million for fiscal year 2022.
Fiscal Year 2023 Compared with Fiscal Year 2022 Net cash provided by investing activities for fiscal year 2023 was $5.8 million, a net change of $16.4 million, or 155.1%, from net cash used in investing activities of $10.6 million for fiscal year 2022.
If the customer takes possession of the software to have it hosted by the customer or a third-party, revenue is recognized, and cash is collected at the time the license is delivered. On October 31, 2023, we entered into an early termination agreement relating to a legacy contract acquired by Nuance 39 through a 2013 acquisition.
If the customer takes possession of the software to have it hosted by the customer or a third-party, revenue is recognized, and cash is collected at the time the license is delivered. On October 31, 2023, we entered into an early termination agreement relating to a legacy contract acquired by Nuance 40 through a 2013 acquisition.
Previously the term of the contract ended on December 31, 2025, whereas the agreement signed on October 31, 2023, updated the termination date to December 31, 2023. The effect of this change is to accelerate $67.8 million of deferred revenue into the first quarter of fiscal year 2024. There is no cash flow associated with this legacy contract.
Previously, the term of the contract ended on December 31, 2025, whereas the agreement signed on October 31, 2023 updated the termination date to December 31, 2023. The effect of this change was to accelerate $67.8 million of deferred revenue into the first quarter of fiscal year 2024. There was no cash flow associated with this legacy contract.
An extended period of economic disruption, market volatility or recent bank failures, could materially affect our business, results of operations, ability to meet debt covenants, access to sources of liquidity and financial condition. 1.50% Senior Convertible Notes due 2028 On June 26, 2023, we issued $190.0 million in aggregate principal amount of 1.50% Convertible Senior Notes due 2028 (the “2028 Notes”), which are governed by an indenture (the “2028 Indenture”), between us and U.S.
An extended period of economic disruption or market volatility could materially affect our business, results of operations, ability to meet debt covenants, access to sources of liquidity and financial condition. 1.50% Senior Convertible Notes due 2028 On June 26, 2023, we issued $190.0 million in aggregate principal amount of 1.50% Convertible Senior Notes due 2028 (the “2028 Notes”), which are governed by an indenture (the “2028 Indenture”), between us and U.S.
As a percentage of total cost of revenue, cost of license revenue increased by 6.2 percentage points from 2.8% for fiscal year 2022 to 9.0% for fiscal year 2023. License gross profit decreased by $19.3 million, or 12.4%, primarily due to decreases in license revenues.
As a percentage of total cost of revenue, cost of license revenue increased by 6.2 percentage points from 2.8% for fiscal year 2022 to 9.0% for fiscal year 2023. License gross profit decreased by $19.3 million, or 12.4%, from $155.9 million to $136.6 million, primarily due to decreases in license revenues.
As a percentage of total revenue, license revenue increased by 0.9 percentage points from 48.4% for fiscal year 2022 to 49.3% for fiscal year 2023. Connected Services Revenue 40 Connected services revenue for fiscal year 2023 was $75.1 million, a decrease of $10.5 million, or 12.3%, from $85.6 million for fiscal year 2022.
As a percentage of total revenue, license revenue increased 0.9 percentage points from 48.4% for fiscal year 2022 to 49.3% for fiscal year 2023. Connected Services Revenue Connected services revenue for fiscal year 2023 was $75.1 million, a decrease of $10.5 million, or 12.3%, from $85.6 million for fiscal year 2022.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Management’s Discussion and Analysis of Financial Condition and Results of Operations, (the “MD&A”), describes the principal factors, based on management’s assessment, which have a material impact on our results of operations, financial condition and liquidity, as well as our critical accounting estimates.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Management’s Discussion and Analysis of Financial Condition and Results of Operations, (the “MD&A”), describes the principal factors, based on management’s assessment, which had a material impact on our results of operations, financial condition and liquidity, as well as our critical accounting estimates.
Our MD&A generally includes a discussion of results of operations, financial condition, liquidity and capital resources related to year-over-year comparisons between fiscal years ended September 30, 2023, and 2022, as well as fiscal years ended September 30, 2022, and 2021.
Our MD&A generally includes a discussion of results of operations, financial condition, liquidity and capital resources related to year-over-year comparisons between fiscal years ended September 30, 2024 and 2023, as well as fiscal years ended September 30, 2023 and 2022.
Other identifiable intangible assets are amortized on a straight-line basis over their estimated useful lives. Other components of operating expenses includes restructuring and other costs, net and goodwill impairment.
Other identifiable intangible assets are amortized on a straight-line basis over their estimated useful lives. Other components of operating expenses include restructuring and other costs, net and goodwill impairment.
At the conclusion of the covenant adjustment period, the original financial covenants will resume. As of September 30, 2023 and 2022, we were in compliance with all Credit Agreement covenants.
At the conclusion of the covenant adjustment period, the original financial covenants will resume. As of September 30, 2024 and 2023, we were in compliance with all Credit Agreement covenants.
See the section titled “Risk Factors” for a discussion of the risks, uncertainties, and assumptions associated with these statements. Overview Cerence builds AI powered virtual assistants for the mobility/transportation market. Our primary target is the automobile market, but our solutions can apply to all forms of transportation including but not limited to two-wheel vehicles, planes, tractors, cruise ships and elevators.
See Item 1A.“Risk Factors” for a discussion of the risks, uncertainties, and assumptions associated with these statements. Overview Cerence builds AI powered virtual assistants for the mobility/transportation market. Our primary target is the automobile market, but our solutions can apply to all forms of transportation including, but not limited to, two-wheel vehicles, planes, tractors, cruise ships and elevators.
During the first quarter of fiscal year 2024, we will have an acceleration of approximately $2.0 million of expenses associated with the termination of the legacy contract acquired by Nuance through a 2013 acquisition. Professional services revenue is primarily comprised of porting, integrating, and customizing our embedded solutions, with costs primarily consisting of compensation for services personnel, contractors and overhead.
During the first quarter of fiscal year 2024, we had an acceleration of $2.0 million of expenses associated with the termination of the legacy contract acquired by Nuance through a 2013 acquisition. Professional services revenue is primarily comprised of porting, integrating, and customizing our embedded solutions, with costs primarily consisting of compensation for services personnel, contractors and overhead.
The estimates of our uncertain tax positions involve judgments and assessment of the potential tax implications related to legal entity restructuring, intercompany transfers and acquisitions or divestures.
The estimates of our uncertain tax positions involve judgments and assessment of the potential tax implications related to legal entity restructuring, intercompany transfers and acquisitions or divestitures.
As of September 30, 2023, the Notes were not convertible. As of this Annual Report, no Notes have been converted by the holders. Whether any of the Notes will be converted in future quarters will depend on the satisfaction of one or more of the conversion conditions in the future.
As of September 30, 2024, the Notes were not convertible. As of the date of this report, no Notes have been converted by the holders. Whether any of the Notes will be converted in future quarters will depend on the satisfaction of one or more of the conversion conditions in the future.
Net Cash Used in by Financing Activities Fiscal Year 2023 Compared with Fiscal Year 2022 52 Net cash used in financing activities for the fiscal year 2023 was $5.3 million, a net change of $14.3 million, from cash used in financing activities of $19.6 million for fiscal year 2022 .
Fiscal Year 2023 Compared with Fiscal Year 2022 Net cash used in financing activities for fiscal year 2023 was $5.3 million, a net change of $14.3 million, from cash used in financing activities of $19.6 million for fiscal year 2022.
Total interest expense relating to the Senior Credit Facilities for the fiscal year ended September 30, 2023, 2022 and 2021 was $6.7 million, $4.3 million, $4.1 million, respectively, reflecting the coupon and accretion of the discount.
Total interest expense relating to the Senior Credit Facilities for the fiscal year ended September 30, 2024, 2023 and 2022 was $0.4 million, $6.7 million, $4.3 million, respectively, reflecting the coupon and accretion of the discount.
There was no goodwill impairment for the fiscal years ending September 30, 2021 and 2023. For the purpose of testing goodwill for impairment, all goodwill acquired in a business combination is assigned to one or more reporting units.
There was no goodwill impairment for the fiscal year ending September 30, 2023. For the purpose of testing goodwill for impairment, all goodwill acquired in a business combination is assigned to one or more reporting units.
Other income (expense), net and provision for income taxes are non-operating expenses and presented in a similar format (dollars in thousands). 43 R&D Expenses Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Research and development $ 123,333 $ 107,116 $ 112,070 15.1 % (4.4 )% Fiscal Year 2023 Compared with Fiscal Year 2022 Historically, R&D expenses are our largest operating expense as we continue to build on our existing software platforms and develop new technologies.
Other income (expense), net and provision for income taxes are non-operating expenses and presented in a similar format (dollars in thousands). 45 R&D Expenses Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 Research and development $ 121,563 $ 123,333 $ 107,116 (1.4 )% 15.1 % Fiscal Year 2024 Compared with Fiscal Year 2023 Historically, R&D expenses are our largest operating expense as we continue to build on our existing software platforms and develop new technologies.
Liquidity and Capital Resources Financial Condition As of September 30, 2023, we had $121.0 million in cash, cash equivalents, and marketable securities. Cash equivalents include highly liquid investments that are readily convertible to known amounts of cash and have original maturities of three months or less. Marketable securities include commercial paper, corporate bonds, and government securities.
Liquidity and Capital Resources Financial Condition As of September 30, 2024, we had $130.4 million in cash, cash equivalents, and marketable securities. Cash equivalents include highly liquid investments that are readily convertible to known amounts of cash and have original maturities of three months or less. Marketable securities include commercial paper, corporate bonds, and government securities.
As a percentage of total cost of revenues, intangible asset amortization within cost of revenues decreased by 4.3 percentage points from 7.4% for fiscal year 2021 to 3.1% for fiscal year 2022.
As a percentage of total cost of revenues, intangible asset amortization within cost of revenues decreased by 2.7 percentage points from 3.1% for fiscal year 2022 to 0.4% for fiscal year 2023.
As a percentage of total operating expense, restructuring and other costs, net increased by 3.1 percentage points from 2.2% for fiscal year 2022 to 5.3% for fiscal year 2023.
As a percentage of total operating expense, restructuring and other costs, net decreased by 3.2 percentage points from 5.3% for fiscal year 2023 to 2.1% for fiscal year 2024.
The decrease primarily relates to certain intangible assets having been fully amortized during fiscal year 2023. As a percentage of total cost of revenues, intangible asset amortization within cost of revenues decreased by 2.7 percentage points from 3.1% for fiscal year 2022 to 0.4% for fiscal year 2023.
The decrease primarily relates to certain intangible assets having been fully amortized during fiscal years 2024 and 2023. As a percentage of total cost of revenues, intangible asset amortization within cost of revenues decreased by 0.3 percentage points from 0.4% for fiscal year 2023 to 0.1% for fiscal year 2024.
As a percentage of total operating expense, restructuring and other costs, net decreased by 0.1 percentage points from 2.3% for fiscal year 2021 to 2.2% for fiscal year 2022. Goodwill impairment for the fiscal year ended September 30, 2022 was $213.7 million.
As a percentage of total operating expense, restructuring and other costs, net increased by 3.1 percentage points from 2.2% for fiscal year 2022 to 5.3% for fiscal year 2023. Goodwill impairment for the fiscal year ended September 30, 2022 was $213.7 million.
Inflation and rising interest rates, and disruptions and instability in the banking industry have negatively impacted the global economy and created significant volatility and disruption of financial markets.
For instance, inflation and fluctuating interest rates, and disruptions and instability in the banking industry have negatively impacted the global economy and created significant volatility and disruption of financial markets.
Any significant fluctuations in rates or changes in tax laws could cause our estimates of taxes we anticipate either paying or recovering in the future to change.
Any significant fluctuations in rates or changes in tax laws could cause our estimates of taxes we anticipate either paying or recovering in the future to change. Such changes could lead to either increases or decreases in our effective tax rates.
Based on our expectation to generate positive cash flows and the $121.0 million of cash, cash equivalents and marketable securities as of September 30, 2023, we believe we will be able to meet our liquidity needs over the next 12 months.
Based on our expectation to generate positive cash flows and the $130.4 million of cash, cash equivalents and marketable securities as of September 30, 2024, we believe we will be able to meet our liquidity needs over 49 the next 12 months.
Prior to the adoption of ASU 2020-06: (i) we bifurcate the debt and equity (the contingently convertible feature) components of our convertible debt instruments in a manner that reflects our nonconvertible debt borrowing rate at the time of issuance; (ii) the equity components of our convertible debt instruments were recorded within stockholders’ equity with an allocated issuance premium or discount; and (iii) the debt issuance premium or discount was amortized to Interest expense in our Consolidated Statements of Operations using the effective interest method over the expected term of the convertible debt.
Whenever the holders have a contractual right to convert, the carrying amount of the convertible debt is reclassified to current liabilities. 60 Prior to the adoption of ASU 2020-06: (i) we bifurcate the debt and equity (the contingently convertible feature) components of our convertible debt instruments in a manner that reflects our nonconvertible debt borrowing rate at the time of issuance; (ii) the equity components of our convertible debt instruments were recorded within stockholders’ equity with an allocated issuance premium or discount; and (iii) the debt issuance premium or discount was amortized to Interest expense in our Consolidated Statements of Operations using the effective interest method over the expected term of the convertible debt.
The interest expense recognized related to the Notes for the fiscal years ended September 30, 2023, 2022 and 2021 was as follows (dollars in thousands): Year Ended September 30, 2023 2022 2021 Contractual interest expense $ 5,383 $ 5,246 $ 5,246 Amortization of debt discount 258 3,755 3,527 Amortization of issuance costs 2,119 944 887 Total interest expense related to the Notes $ 7,760 $ 9,945 $ 9,660 The conditional conversion feature of the Notes was not triggered during the fiscal year ended September 30, 2023.
The interest expense recognized related to the Notes for the fiscal years ended September 30, 2024, 2023 and 2022 was as follows (dollars in thousands): Year Ended September 30, 2024 2023 2022 Contractual interest expense $ 5,776 $ 5,383 $ 5,246 Amortization of debt discount 1,019 258 3,755 Amortization of issuance costs 4,936 2,119 944 Total interest expense related to the Notes $ 11,731 $ 7,760 $ 9,945 The conditional conversion feature of the Notes was not triggered during the fiscal year ended September 30, 2024.
Provision for Income Taxes Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Provision for income taxes $ 19,865 $ 112,075 $ 2,376 (82.3 )% 4617.0 % Effective income tax rate% (54.6 )% (56.4 )% 4.9 % Fiscal Year 2023 Compared with Fiscal Year 2022 Our effective income tax rate for fiscal year 2023 was negative 54.6%, compared to negative 56.4% for fiscal year 2022.
Provision for Income Taxes Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 Provision for income taxes $ 3,468 $ 19,865 $ 112,075 (82.5 )% (82.3 )% Effective income tax rate% (0.6 )% (54.6 )% (56.4 )% Fiscal Year 2024 Compared with Fiscal Year 2023 Our effective income tax rate for fiscal year 2024 was negative 0.6%, compared to negative 54.6% for fiscal year 2023.
We recognize revenue after applying the following five steps for arrangements with customers within the scope of ASC 606: • identification of the contract, or contracts, with a customer; • identification of the performance obligations in the contract, including whether they are distinct within the context of the contract; • determination of the transaction price, including the constraint on variable consideration; • allocation of the transaction price to the performance obligations in the contract; and • recognition of revenue when, or as, the performance obligations are satisfied. 53 We allocate the transaction price of the arrangement based on the relative estimated standalone selling price (“SSP”) of each distinct performance obligation.
We recognize revenue after applying the following five steps for arrangements with customers within the scope of ASC 606: • identification of the contract, or contracts, with a customer; • identification of the performance obligations in the contract, including whether they are distinct within the context of the contract; 55 • determination of the transaction price, including the constraint on variable consideration; • allocation of the transaction price to the performance obligations in the contract; and • recognition of revenue when, or as, the performance obligations are satisfied.
We recorded $14.3 million of fees paid directly to the lenders as deferred debt issuance costs, 48 and $3.8 million of fees paid to third-parties were expensed in the period. As of September 30, 2023, the carrying amount of the 2025 Modified Notes was $155.7 million, net of unamortized costs of $19.3 million.
We recorded $14.3 million of fees paid directly to the lenders as deferred debt issuance costs, and $3.8 million of fees paid to third-parties were expensed in the period. As of September 30, 2024, the carrying amount of the 2025 Modified Notes was $161.2 million, net of unamortized costs of $13.8 million.
Cost of License Revenue Cost of license revenue for fiscal year 2023 was $8.5 million, an increase of $5.8 million, or 215.9%, from $2.7 million for fiscal year 2022. Cost of license revenues increased primarily due to costs associated with our Cerence Link product.
The decrease was primarily driven by declines in revenues across all product types. Cost of License Revenue Cost of license revenue for fiscal year 2023 was $8.5 million, an increase of $5.8 million, or 215.9%, from $2.7 million for fiscal year 2022. Cost of license revenues increased primarily due to costs associated with our Cerence Link product.
The 2025 Notes will mature on June 1, 2025, unless earlier converted, redeemed, or repurchased. The 2025 Notes are convertible into cash, shares of our common stock or a combination of cash and shares of our common stock, at our election.
The 2025 Notes will mature on June 1, 2025, unless earlier converted, redeemed, or repurchased. The repayment of the 2025 Notes in cash upon maturity could adversely affect our liquidity. The 2025 Notes are convertible into cash, shares of our common stock or a combination of cash and shares of our common stock, at our election.
Fiscal Year 2022 Compared with Fiscal Year 2021 Intangible asset amortization for fiscal year 2022 was $14.5 million, a decrease of $5.7 million, or 28.2%, from $20.2 million for fiscal year 2021. The decrease primarily relates to certain intangible assets having been fully amortized during fiscal year 2022.
Fiscal Year 2023 Compared with Fiscal Year 2022 Intangible asset amortization for fiscal year 2023 was $6.3 million, a decrease of $8.2 million, or 56.8%, from $14.5 million for fiscal year 2022. The decrease primarily relates to certain intangible assets having been fully amortized during fiscal year 2023.
We recognize revenue as each distinct service period is performed (i.e., recognized as incurred). Fixed fee subscription basis revenue represents a single promise to stand-ready to provide access to our connected services.
We recognize revenue as each distinct service period is performed (i.e., recognized as incurred). 56 Fixed fee subscription basis revenue represents a single promise to stand-ready to provide access to our connected services. We recognize revenue over time on a ratable basis over the respective hosting subscription term.
Fiscal Year 2022 Compared with Fiscal Year 2021 Our effective income tax rate for fiscal year 2022 was negative 56.4%, compared to 4.9% for fiscal year 2021.
Fiscal Year 2023 Compared with Fiscal Year 2022 Our effective income tax rate for fiscal year 2023 was negative 54.6%, compared to 56.4% for fiscal year 2022.
The effective income tax rate for fiscal year 2022 differed from the U.S. federal statutory rate of 21.0%, primarily due to the establishment of a valuation allowance in a foreign jurisdiction, impairment of book goodwill, the tax impacts of stock-based compensation, and our composition of jurisdictional earnings.
The effective tax rate for the fiscal year 2024 differed from the U.S. federal statutory rate of 21.0%, primarily due to impairment of book goodwill, the tax impacts of stock-based compensation, U.S. inclusions of foreign taxable income, valuation allowance on foreign loss carryforwards, and our composition of jurisdictional earnings.
In connection with the issuance of the 2028 Notes, we borrowed $24.7 million under our Revolving Facility and paid $106.3 million towards our Term Loan Facility. As a result, we recorded $104.9 million extinguishment of debt and $1.3 million loss on the extinguishment of debt. All principal and interest on the Term Loan Facility have been paid in full.
In connection with the issuance of the 2028 Notes, in the third quarter of fiscal year 2023, we borrowed $24.7 million under our Revolving Facility and paid $106.3 million towards our Term Loan Facility. As a result, we recorded $104.9 million extinguishment of debt and $1.3 million loss on the extinguishment of debt.
Connected services gross profit decreased $21.0 million, or 25.0%, from $83.8 million to $62.8 million which was primarily driven by decreases in connected services revenue due to the winding down of a legacy contract.
Connected services gross profit decreased $10.7 million, or 17.1%, from $62.8 million to $52.1 million which was primarily driven by decreases in connected services revenue due to the winding down of a legacy contract.
The remaining useful lives of long-lived assets are re-assessed periodically at the asset group level for any events and circumstances that may change the future cash flows expected to be generated from the long-lived asset or asset group.
Other definite-lived assets are amortized over their estimated economic lives using the straight-line method. The remaining useful lives of long-lived assets are re-assessed periodically at the asset group level for any events and circumstances that may change the future cash flows expected to be generated from the long-lived asset or asset group.
Cash Flows Cash flows from operating, investing and financing activities for the fiscal years ended September 30, 2023, 2022, and 2021, as reflected in the audited Consolidated Statements of Cash Flows included in Item 8 of this Form 10-K, are summarized in the following table (dollars in thousands): Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Net cash provided by (used in) operating activities $ 7,498 $ (2,138 ) $ 74,389 (450.7 )% (102.9 )% Net cash provided by (used in) investing activities 5,820 (10,565 ) (41,631 ) (155.1 )% (74.6 )% Net cash used in financing activities (5,334 ) (19,606 ) (41,505 ) (72.8 )% (52.8 )% Effect of foreign currency exchange rates on cash and cash equivalents (1,677 ) (1,272 ) 1,108 31.8 % (214.8 )% Net changes in cash and cash equivalents $ 6,307 $ (33,581 ) $ (7,639 ) (118.8 )% 339.6 % 51 Net Cash Provided by (Used in) Operating Activities Fiscal Year 2023 Compared with Fiscal Year 2022 Net cash provided by operating activities for fiscal year 2023 was $7.5 million, a net change of $9.6 million, or 450.7%, from net cash used in operating activities of $2.1 million for fiscal year 2022 .
Cash Flows Cash flows from operating, investing and financing activities for the fiscal years ended September 30, 2024, 2023, and 2022, as reflected in the audited Consolidated Statements of Cash Flows included in Item 8 of this Form 10-K, are summarized in the following table (dollars in thousands): Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 Net cash provided by (used in) operating activities $ 17,196 $ 7,498 $ (2,138 ) 129.4 % (450.7 )% Net cash provided by (used in) investing activities 4,379 5,820 (10,565 ) (24.8 )% (155.1 )% Net cash provided by (used in) financing activities 225 (5,334 ) (19,606 ) (104.2 )% (72.8 )% Effect of foreign currency exchange rates on cash and cash equivalents (1,469 ) (1,677 ) (1,272 ) (12.4 )% 31.8 % Net changes in cash and cash equivalents $ 20,331 $ 6,307 $ (33,581 ) 222.4 % (118.8 )% 53 Net Cash Provided by (Used in) Operating Activities Fiscal Year 2024 Compared with Fiscal Year 2023 Net cash provided by operating activities for fiscal year 2024 was $17.2 million, a net change of $9.7 million, or 129.4%, from net cash provided by operating activities of $7.5 million for fiscal year 2023.
Fiscal Year 2022 Compared with Fiscal Year 2021 Net cash used in operating activities for fiscal year 2022 was $2.1 million, a net change of $76.5 million, or 102.9%, from net cash provided by operating activities of $74.4 million for fiscal year 2021.
Fiscal Year 2023 Compared with Fiscal Year 2022 Net cash provided by operating activities for fiscal year 2023 was $7.5 million, a net change of $9.6 million, or 450.7%, from net cash used in operating activities of $2.1 million for fiscal year 2022.
Deferred revenue represents a significant portion of our net cash provided by operating activities and, depending on the nature of our contracts with customers, this balance can fluctuate significantly from period to period.
Deferred revenue represents a significant portion of our net cash provided by operating activities and, depending on the nature of our contracts with customers, this balance can fluctuate significantly from period to period. We do not expect any changes in deferred revenue to affect our ability to meet our obligations.
Fiscal Year 2022 Compared with Fiscal Year 2021 Restructuring and other costs, net for fiscal year 2022 were $9.0 million, an increase of $3.9 million, from $5.1 million for fiscal year 2021.
Fiscal Year 2023 Compared with Fiscal Year 2022 Restructuring and other costs, net for fiscal year 2023 were $11.9 million, an increase of $2.9 million, from $9.0 million for fiscal year 2022.
The increase in interest income was primarily attributable to returns on investments. The increase in interest expense was primarily attributable to a higher applicable interest rate on our Term Loan Facility. The change in other income (expense), net was primarily driven by foreign exchange losses.
The increase in interest income was primarily attributable to returns on investments. The decrease in interest expense was primarily attributable to a lower applicable interest rate on our Notes. The change in Other income (expense), net was primarily driven by foreign exchange gains.
As a percentage of total operating expenses, intangible asset amortization expenses within operating expenses decreased by 2.8 percentage points from 5.6% for fiscal year 2021 to 2.8% for fiscal year 2022.
As a percentage of total operating expenses, intangible asset amortization expenses within operating expenses decreased by 2.3 percentage points from 2.6% for fiscal year 2023 to 0.3% for fiscal year 2024.
Sales & Marketing Expenses Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Sales and marketing $ 27,504 $ 31,098 $ 38,683 (11.6 )% (19.6 )% Fiscal Year 2023 Compared with Fiscal Year 2022 Sales and marketing expenses for fiscal year 2023 were $27.5 million, a decrease of $3.6 million, or 11.6%, from $31.1 million for fiscal year 2022.
Sales & Marketing Expenses Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 Sales and marketing $ 21,725 $ 27,504 $ 31,098 (21.0 )% (11.6 )% Fiscal Year 2024 Compared with Fiscal Year 2023 Sales and marketing expenses for fiscal year 2024 were $21.7 million, a decrease of $5.8 million, or 21.0%, from $27.5 million for fiscal year 2023.
Amortization of Intangible Assets Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Cost of revenues $ 414 $ 2,984 $ 7,516 (86.1 )% (60.3 )% Operating expense 5,854 11,516 12,690 (49.2 )% (9.3 )% Total amortization $ 6,268 $ 14,500 $ 20,206 (56.8 )% (28.2 )% Fiscal Year 2023 Compared with Fiscal Year 2022 Intangible asset amortization for fiscal year 2023 was $6.3 million, a decrease of $8.2 million, or 56.8%, from $14.5 million for fiscal year 2022.
Amortization of Intangible Assets Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 Cost of revenues $ 103 $ 414 $ 2,984 (75.1 )% (86.1 )% Operating expense 2,203 5,854 11,516 (62.4 )% (49.2 )% Total amortization $ 2,306 $ 6,268 $ 14,500 (63.2 )% (56.8 )% Fiscal Year 2024 Compared with Fiscal Year 2023 Intangible asset amortization for fiscal year 2024 was $2.3 million, a decrease of $4.0 million, or 63.2%, from $6.3 million for fiscal year 2023.
The repurchase of the 2025 Notes and issuance of the 2028 Notes were deemed to not have substantially different terms on the basis that (1) the present value of the cash flows under the terms of the new debt instrument were less than 10% different from the present value of the remaining cash flows under the terms of the original instrument and (2) the fair value of the conversion feature did not change by more than 10% of the carrying value of the 2025 Notes, and therefore, the repurchase of the 2025 Notes was accounted for as a debt modification.
The repurchase of the 2025 Notes and issuance of the 2028 Notes were deemed to not have substantially different terms on the basis that (1) the present value of the cash flows under the terms of the new debt instrument were less than 10% different from the present value of the remaining cash flows under the terms of the original instrument and (2) the fair value of the conversion feature did not change by more than 10% of the carrying value of the 2025 Notes, and therefore, the repurchase of the 2025 Notes was accounted for as a debt modification. 50 As a result, $87.5 million of the 2028 Notes are considered a modification of the 2025 Notes and are included in the balances of the 2025 Notes along with the remaining $87.5 million of the 2025 Notes (together the “2025 Modified Notes” and together with the 2028 Notes, the “Notes”) that were not repurchased as part of the transaction.
On December 17, 2020 (the “Amendment No. 1 Effective Date”), we entered into Amendment No. 1 to the Credit Agreement (the “Amendment No. 1”). Amendment No. 1 extended the scheduled maturity date of the revolving credit and term facilities from June 12, 2024 to April 1, 2025. Amendment No. 1 revised certain interest rates in the Credit Agreement.
Amendment No. 1 extended the scheduled maturity date of the revolving credit and term facilities from June 12, 2024 to April 1, 2025. Amendment No. 1 revised certain interest rates in the Credit Agreement.
As a percentage of total revenue, professional services revenue increased by 6.0 percentage points from 19.5% for fiscal year 2021 to 25.5% for fiscal year 2022. 41 Total Cost of Revenues and Gross Profits The following table shows total cost of revenues by product type and the corresponding percentage change (dollars in thousands): Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 License $ 8,522 $ 2,698 $ 3,544 215.9 % (23.9 )% Connected services 22,995 22,722 25,727 1.2 % (11.7 )% Professional services 63,232 68,764 64,287 (8.0 )% 7.0 % Amortization of intangibles 414 2,984 7,516 (86.1 )% (60.3 )% Total cost of revenues $ 95,163 $ 97,168 $ 101,074 (2.1 )% (3.9 )% The following table shows total gross profit by product type and the corresponding percentage change (dollars in thousands): Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 License $ 136,637 $ 155,912 $ 198,639 (12.4 )% (21.5 )% Connected services 52,076 62,849 83,807 (17.1 )% (25.0 )% Professional services 11,013 14,946 11,178 (26.3 )% 33.7 % Amortization of intangibles (414 ) (2,984 ) (7,516 ) (86.1 )% (60.3 )% Total gross profit $ 199,312 $ 230,723 $ 286,108 (13.6 )% (19.4 )% Fiscal Year 2023 Compared with Fiscal Year 2022 Total cost of revenues for fiscal year 2023 was $95.2 million, a decrease of $2.0 million, or 2.1%, from $97.2 million for fiscal year 2022.
As a percentage of total revenue, professional services revenue decreased by 0.3 percentage points from 25.5% for fiscal year 2022 to 25.2% for fiscal year 2023. 43 Total Cost of Revenues and Gross Profits The following table shows total cost of revenues by product type and the corresponding percentage change (dollars in thousands): Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 License $ 6,060 $ 8,522 $ 2,698 (28.9 )% 215.9 % Connected services 24,787 22,995 22,722 7.8 % 1.2 % Professional services 56,282 63,232 68,764 (11.0 )% (8.0 )% Amortization of intangibles 103 414 2,984 (75.1 )% (86.1 )% Total cost of revenues $ 87,232 $ 95,163 $ 97,168 (8.3 )% (2.1 )% The following table shows total gross profit by product type and the corresponding percentage change (dollars in thousands): Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 License $ 118,686 $ 136,637 $ 155,912 (13.1 )% (12.4 )% Connected services 108,657 52,076 62,849 108.7 % (17.1 )% Professional services 17,032 11,013 14,946 54.7 % (26.3 )% Amortization of intangibles (103 ) (414 ) (2,984 ) (75.1 )% (86.1 )% Total gross profit $ 244,272 $ 199,312 $ 230,723 22.6 % (13.6 )% Fiscal Year 2024 Compared with Fiscal Year 2023 Total cost of revenues for fiscal year 2024 was $87.2 million, a decrease of $8.0 million, or 8.3%, from $95.2 million for fiscal year 2023.
We have existing relationships with all major OEMs or their tier 1 suppliers, and while our customer contracts vary, they generally represent multi-year engagements, giving us visibility into future revenue.
We have existing relationships with nearly all major OEMs or their tier 1 suppliers, and while our customer contracts vary, they generally represent multi-year engagements, giving us visibility into future revenue. Business Trends We experienced a 12.6% increase in total revenue during fiscal year 2024.
Other Components of Operating Expense Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Restructuring and other costs, net $ 11,917 $ 8,965 $ 5,092 32.9 % 76.1 % Goodwill impairment $ - $ 213,720 $ - (100.0 )% 100.0 % 45 Fiscal Year 2023 Compared with Fiscal Year 2022 Fiscal Year 2023 For the fiscal year ended September 30, 2023, we recorded restructuring and other costs, net of $11.9 million, which included a $7.8 million severance charge related to the elimination of personnel, $3.8 million of third-party fees relating to the modification of the 2025 Notes, and a $0.5 million charge resulting from the closure of facilities that will no longer be utilized.
Fiscal Year 2023 For the fiscal year ended September 30, 2023, we recorded restructuring and other costs, net of $11.9 million, which included a $7.8 million severance charge related to the elimination of personnel, $3.8 million of third-party fees relating to the modification of the 2025 Notes, and a $0.5 million charge resulting from the closure of facilities that will no longer be utilized.
Cash is expected to be collected for a fixed minimum commitment deal over the license distribution period. During fiscal year 2023, we had a reduction in contributions from our fixed license contracts due to our decision to limit the level of such contracts on a go-forward basis which contributed to a decline in reported license revenue for fiscal year 2023.
During fiscal year 2023, we had a reduction in contributions from our fixed license contracts due to our decision to limit the level of such contracts on a go-forward basis which contributed to a decline in reported license revenue for fiscal years 2023 and 2024.
Fiscal Year 2022 Compared with Fiscal Year 2021 Our total cost of revenues for fiscal year 2022 was $97.2 million, a decrease of $3.9 million, or 3.9%, from $101.1 million for fiscal year 2021. We experienced a decrease in gross profit of $55.4 million, or 19.4%, from $286.1 million to $230.7 million.
Fiscal Year 2023 Compared with Fiscal Year 2022 Our total cost of revenues for fiscal year 2023 was $95.2 million, a decrease of $2.0 million, or 2.1%, from $97.2 million for fiscal year 2022. We experienced a decrease in gross profit of $31.4 million, or 13.6%, from $230.7 million to $199.3 million.
As of September 30, 2023, the carrying amount of the 2028 Notes was $120.2 million and unamortized issuance costs of $2.3 million.
As of September 30, 2024, the carrying amount of the 2028 Notes was $120.7 million and unamortized issuance costs of $1.8 million.
Total Other Expense, Net Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 Interest income $ 4,471 $ 1,007 $ 109 344.0 % 823.9 % Interest expense (14,769 ) (14,394 ) (13,997 ) 2.6 % 2.8 % Other income (expense), net 1,108 (1,019 ) 1,563 (208.7 )% (165.2 )% Total other expense, net $ (9,190 ) $ (14,406 ) $ (12,325 ) (36.2 )% 16.9 % Fiscal Year 2023 Compared with Fiscal Year 2022 Total other expense, net for fiscal year 2023 was $9.2 million, a change of $5.2 million from $14.4 million of expense for fiscal year 2022.
Total Other Expense, Net Year Ended September 30, % Change % Change 2024 2023 2022 2024 vs. 2023 2023 vs. 2022 Interest income $ 5,353 $ 4,471 $ 1,007 19.7 % 344.0 % Interest expense (12,553 ) (14,769 ) (14,394 ) (15.0 )% 2.6 % Other income (expense), net 2,526 1,108 (1,019 ) 128.0 % (208.7 )% Total other expense, net $ (4,674 ) $ (9,190 ) $ (14,406 ) (49.1 )% (36.2 )% 48 Fiscal Year 2024 Compared with Fiscal Year 2023 Total other expense, net for fiscal year 2024 was $4.7 million, a change of $4.5 million from $9.2 million of expense for fiscal year 2023.
If indicators are present, a quantitative test of impairment is performed. Goodwill impairment, if any, is determined by comparing the reporting unit’s fair value to its carrying value.
Goodwill is not amortized but tested annually for impairment or when indicators of impairment are present. The test for goodwill impairment involves a qualitative assessment of impairment indicators. If indicators are present, a quantitative test of impairment is performed. Goodwill impairment, if any, is determined by comparing the reporting unit’s fair value to its carrying value.
The primary uses of cash include costs of revenues, funding of R&D activities, capital expenditures and debt obligations. Our ability to fund future operating needs will depend on our ability to generate positive cash flows from operations and finance additional funding in the capital markets as needed.
Our ability to fund future operating needs will depend on our ability to generate positive cash flows from operations and finance additional funding in the capital markets as needed.
In determining whether these services are distinct, we consider the dependence of the cloud service on the up-front development and stand-up, as well as availability of the services from other vendors.
Our connected service arrangements generally include services to develop, customize, and stand-up applications for each customer. In determining whether these services are distinct, we consider the dependence of the cloud service on the up-front development and stand-up, as well as availability of the services from other vendors.
General & Administrative Expenses Year Ended September 30, % Change % Change 2023 2022 2021 2023 vs. 2022 2022 vs. 2021 General and administrative $ 57,903 $ 42,653 $ 56,979 35.8 % (25.1 )% 44 Fiscal Year 2023 Compared with Fiscal Year 2022 General and administrative expenses for fiscal year 2023 were $57.9 million, an increase of $15.2 million, or 35.8%, from $42.7 million for fiscal year 2022.
Fiscal Year 2023 Compared with Fiscal Year 2022 General and administrative expenses for fiscal year 2023 were $57.9 million, an increase of $15.2 million, or 35.8%, from $42.7 million for fiscal year 2022.
For fiscal year 2022 as compared to fiscal year 2021: • Total revenue decreased by $59.3 million, or 15.3%, from $387.2 million to $327.9 million. • Operating margin decreased by 71.9 percentage points from 15.7% to negative 56.2%. • Cash from operating activities changed by $76.5 million, or 102.9%, from cash provided by operating activities of $74.4 million to cash used in operating activities of $2.1 million. 38 Operating Results The following table shows the Consolidated Statements of Operations for the fiscal years 2023, 2022 and 2021 (dollars in thousands): 2023 2022 2021 Revenues: License $ 145,159 $ 158,610 $ 202,183 Connected services 75,071 85,571 109,534 Professional services 74,245 83,710 75,465 Total revenues 294,475 327,891 387,182 Cost of revenues: License $ 8,522 $ 2,698 $ 3,544 Connected services 22,995 22,722 25,727 Professional services 63,232 68,764 64,287 Amortization of intangibles 414 2,984 7,516 Total cost of revenues 95,163 97,168 101,074 Gross profit 199,312 230,723 286,108 Operating expenses: Research and development $ 123,333 $ 107,116 $ 112,070 Sales and marketing 27,504 31,098 38,683 General and administrative 57,903 42,653 56,979 Amortization of intangible assets 5,854 11,516 12,690 Restructuring and other costs, net 11,917 8,965 5,092 Goodwill impairment — 213,720 — Total operating expenses 226,511 415,068 225,514 (Loss) income from operations (27,199 ) (184,345 ) 60,594 Interest income 4,471 1,007 109 Interest expense (14,769 ) (14,394 ) (13,997 ) Other income (expense), net 1,108 (1,019 ) 1,563 (Loss) income before income taxes (36,389 ) (198,751 ) 48,269 Provision for income taxes 19,865 112,075 2,376 Net (loss) income $ (56,254 ) $ (310,826 ) $ 45,893 Our revenue consists primarily of license revenue, connected services revenue and revenue from professional services.
For fiscal year 2023 as compared to fiscal year 2022: • Total revenue decreased by $33.4 million, or 10.2%, from $327.9 million to $294.5 million. • Operating margin increased by 47.0 percentage points from negative 56.2% to negative 9.2%. • Cash from operating activities changed by $9.6 million, or 450.7%, from cash used in operating activities of $2.1 million to cash provided by operating activities of $7.5 million. 39 Operating Results The following table shows the Consolidated Statements of Operations for the fiscal years 2024, 2023 and 2022 (dollars in thousands): 2024 2023 2022 Revenues: License $ 124,746 $ 145,159 $ 158,610 Connected services 133,444 75,071 85,571 Professional services 73,314 74,245 83,710 Total revenues 331,504 294,475 327,891 Cost of revenues: License $ 6,060 $ 8,522 $ 2,698 Connected services 24,787 22,995 22,722 Professional services 56,282 63,232 68,764 Amortization of intangibles 103 414 2,984 Total cost of revenues 87,232 95,163 97,168 Gross profit 244,272 199,312 230,723 Operating expenses: Research and development $ 121,563 $ 123,333 $ 107,116 Sales and marketing 21,725 27,504 31,098 General and administrative 52,468 57,903 42,653 Amortization of intangible assets 2,203 5,854 11,516 Restructuring and other costs, net 17,077 11,917 8,965 Goodwill impairment 609,172 — 213,720 Total operating expenses 824,208 226,511 415,068 Loss from operations (579,936 ) (27,199 ) (184,345 ) Interest income 5,353 4,471 1,007 Interest expense (12,553 ) (14,769 ) (14,394 ) Other income (expense), net 2,526 1,108 (1,019 ) Loss before income taxes (584,610 ) (36,389 ) (198,751 ) Provision for income taxes 3,468 19,865 112,075 Net loss $ (588,078 ) $ (56,254 ) $ (310,826 ) Our revenue consists primarily of license revenue, connected services revenue and revenue from professional services.
As a percentage of total revenue, connected services revenue decreased by 2.2 percentage points from 28.3% for fiscal year 2021 to 26.1% for fiscal year 2022. Professional Services Revenue Professional services revenue for fiscal year 2022 was $83.7 million, an increase of $8.2 million, or 10.9%, from $75.5 million for fiscal year 2021.
As a percentage of total revenue, connected services revenue decreased by 0.6 percentage points from 26.1% for fiscal year 2022 to 25.5% for fiscal year 2023. 42 Professional Services Revenue Professional services revenue for fiscal year 2023 was $74.2 million, a decrease of $9.5 million, or 11.3%, from $83.7 million for fiscal year 2022.
All significant intercompany transactions and balances are eliminated in consolidation. Key Metrics In evaluating our financial condition and operating performance, we focus on revenue, operating margins, and cash flow from operations.
The consolidated financial statements include the accounts of the Company, as well as those of its wholly owned subsidiaries. All significant intercompany transactions and balances are eliminated in consolidation. Key Metrics In evaluating our financial condition and operating performance, we focus on revenue, operating margins, and cash flow from operations.
Fiscal Year 2023 Compared with Fiscal Year 2022 and Fiscal Year 2022 Compared with Fiscal Year 2021 Total Revenues The following table shows total revenues by product type, including the corresponding percentage change (dollars in thousands): Year Ended September 30, % Change % Change 2023 % of Total 2022 % of Total 2021 % of Total 2023 vs. 2022 2022 vs. 2021 License $ 145,159 49.3% $ 158,610 48.4% $ 202,183 52.2% (8.5 )% (21.6 )% Connected services 75,071 25.5% 85,571 26.1% 109,534 28.3% (12.3 )% (21.9 )% Professional services 74,245 25.2% 83,710 25.5% 75,465 19.5% (11.3 )% 10.9 % Total revenues $ 294,475 $ 327,891 $ 387,182 (10.2 )% (15.3 )% Fiscal Year 2023 Compared with Fiscal Year 2022 Total revenues for fiscal year 2023 were $294.5 million, a decrease of $33.4 million, or 10.2%, from $327.9 million from fiscal year 2022.
Fiscal Year 2024 Compared with Fiscal Year 2023 and Fiscal Year 2023 Compared with Fiscal Year 2022 Total Revenues The following table shows total revenues by product type, including the corresponding percentage change (dollars in thousands): 41 Year Ended September 30, % Change % Change 2024 % of Total 2023 % of Total 2022 % of Total 2024 vs. 2023 2023 vs. 2022 License $ 124,746 37.6% $ 145,159 49.3% $ 158,610 48.4% (14.1 )% (8.5 )% Connected services 133,444 40.3% 75,071 25.5% 85,571 26.1% 77.8 % (12.3 )% Professional services 73,314 22.1% 74,245 25.2% 83,710 25.5% (1.3 )% (11.3 )% Total revenues $ 331,504 $ 294,475 $ 327,891 12.6 % (10.2 )% Fiscal Year 2024 Compared with Fiscal Year 2023 Total revenues for fiscal year 2024 were $331.5 million, an increase of $37.0 million, or 12.6%, from $294.5 million from fiscal year 2023.
For the fiscal year 2023 as compared to fiscal year 2022: • Total revenue decreased by $33.4 million, or 10.2%, from $327.9 million to $294.5 million. • Operating margin increased by 47.0 percentage points from negative 56.2% to negative 9.2%. • Cash from operating activities changed by $9.6 million, or 450.7%, from cash used in operating activities of $2.1 million to cash provided by operating activities of $7.5 million.
For the fiscal year 2024 as compared to fiscal year 2023: • Total revenue increased by $37.0 million, or 12.6%, from $294.5 million to $331.5 million. • Operating margin decreased by 165.7 percentage points from negative 9.2% to negative 174.9%. • Cash from operating activities changed by $9.7 million, or 129.4%, from cash provided by operating activities of $7.5 million to cash provided by operating activities of $17.2 million.
The change in cash flows were primarily due to: • A decrease of $72.5 million from income before non-cash charges; • A decrease of $21.4 million due to unfavorable changes in working capital primarily related to cash inflows from accounts receivables; and • An increase of $17.4 million from changes in deferred revenue.
The change in cash flows were primarily due to: • An increase of $49.6 million from income before non-cash charges; • A decrease of $0.4 million due to changes in working capital primarily related to accounts receivable and prepaid expenses and other assets and accounts payable; and • A decrease of $39.5 million from changes in deferred revenue.
The change in cash flows were primarily due to: An increase of $24.5 million in proceeds from the issuance of our common stock; and An increase of $3.2 million in payments of tax related withholdings due to the net settlement of equity awards.
The change in cash flows were primarily due to: A decrease of $210.0 million in proceeds from long-term debt; A decrease of $198.4 million in principal payments of long-term debt; A decrease of $16.8 million in payments for long-term debt issuance costs; An increase of $5.3 million in proceeds from the issuance of our common stock; and An increase of $5.0 million in payments of tax related withholdings due to the net settlement of equity awards.
This decrease was primarily driven by our arrangements and the related timing of fulfilling performance obligations under the contracts. As a percentage of total revenue, professional services revenue decreased by 0.3 percentage points from 25.5% for fiscal year 2022 to 25.2% for fiscal year 2023.
Professional Services Revenue Professional services revenue for fiscal year 2024 was $73.3 million, a decrease of $0.9 million, or 1.3%, from $74.2 million for fiscal year 2023. This decrease was primarily driven by the structure of our arrangements and the related timing of fulfilling performance obligations under the contracts.
We believe the procedures and estimates used in our accounting for income taxes are reasonable and in accordance with established tax law. The income tax estimates used have not resulted in material adjustments to income tax expense in subsequent period when the estimates are adjusted to the actual filed tax return amounts.
The income tax estimates used have not resulted in material adjustments to income tax expense in subsequent period when the estimates are adjusted to the actual filed tax return amounts.
The decrease in revenues was across all product types. Our license revenue is highly dependent on vehicle production. We expect our business to continue to be impacted by the current macroeconomic conditions. License Revenue License revenue for fiscal year 2023 was $145.2 million, a decrease of $13.4 million, or 8.5%, from $158.6 million for fiscal year 2022.
The decrease in revenues was across all product types. License Revenue License revenue for fiscal year 2023 was $145.2 million, a decrease of $13.4 million, or 8.5%, from $158.6 million for fiscal year 2022.
Cost of Professional Services Revenue Cost of professional services revenue for fiscal year 2022 was $68.8 million, an increase of $4.5 million, or 7.0%, from $64.3 million for fiscal year 2021. Cost of professional services revenue increased primarily due to a $8.6 million increase in third-party contractor costs.
Cost of Professional Services Revenue Cost of professional services revenue for fiscal year 2023 was $63.2 million, a decrease of $5.6 million, or 8.0%, from $68.8 million for fiscal year 2022. Cost of professional services revenue decreased primarily due to a $5.8 million decrease in salary-related expenditures, and a $2.0 million decrease in third-party contractor costs.