Biggest changeMANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Product Gross Margin The following table summarizes the key factors that contributed to the change in product gross margin percentage from fiscal 2023 to fiscal 2024: Product Gross Margin Percentage Fiscal 2023 61.5 % Productivity (1) 1.7 % Product pricing (0.6) % Mix of products sold 2.0 % Amortization of purchased intangible assets (0.9) % Others (0.2) % Fiscal 2024 63.5 % (1) Productivity includes overall manufacturing-related costs, such as component costs, warranty expense, provision for inventory, freight, logistics, shipment volume, and other items not categorized elsewhere.
Biggest changeGross Margin The following table presents the gross margin for products and services (in millions, except percentages): AMOUNT PERCENTAGE Years Ended July 26, 2025 July 27, 2024 July 29, 2023 July 26, 2025 July 27, 2024 July 29, 2023 Gross margin: Product $ 26,487 $ 24,914 $ 26,552 63.7 % 63.5 % 61.5 % Services 10,303 9,914 9,201 68.5 % 68.1 % 66.4 % Total $ 36,790 $ 34,828 $ 35,753 64.9 % 64.7 % 62.7 % Product Gross Margin The following table summarizes the key factors that contributed to the change in product gross margin percentage from fiscal 2024 to fiscal 2025: Product Gross Margin Percentage Fiscal 2024 63.5 % Productivity (1) 2.0 % Product pricing (1.6) % Mix of products sold 1.1 % Legal dispute with supplier (0.8) % Amortization of purchased intangible assets (0.4) % Others (0.1) % Fiscal 2025 63.7 % (1) Productivity includes overall manufacturing-related costs, such as component costs, warranty expense, provisions for inventory and the liability related to purchase commitments with contract manufacturers and suppliers, freight, logistics, shipment volume, and other items not categorized elsewhere.
We adjust these reserves in light of changing facts and circumstances, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences will impact the provision for income taxes in the period in which such determination is made.
We adjust these reserves due to changing facts and circumstances, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences will impact the provision for income taxes in the period in which such determination is made.
During the fourth quarter of fiscal 2024, we performed a sensitivity analysis for goodwill impairment with respect to each of our respective reporting units and determined that a hypothetical 10% decline in the fair value of each reporting unit would not result in an impairment of goodwill for any reporting unit.
During the fourth quarter of fiscal 2025, we performed a sensitivity analysis for goodwill impairment with respect to each of our respective reporting units and determined that a hypothetical 10% decline in the fair value of each reporting unit would not result in an impairment of goodwill for any reporting unit.
The provision for income taxes includes the impact of reserve provisions and changes to reserves that are considered appropriate, as well as the related net interest and penalties. Significant judgment is also required in determining any valuation allowance recorded against deferred tax assets.
The provision for income taxes includes the impact of reserve provisions and changes to reserves that are considered appropriate, and the related net interest and penalties. Significant judgment is also required in determining any valuation allowance recorded against deferred tax assets.
If actual credits received by distributors under these programs were to deviate significantly from our estimates, which are based on historical experience, our revenue could be adversely affected. See Note 3 to the Consolidated Financial Statements for more details.
If actual credits received by customers under these programs were to deviate significantly from our estimates, which are based on historical experience, our revenue could be adversely affected. See Note 3 to the Consolidated Financial Statements for more details.
In response to changes in industry and market conditions, we could be required to strategically realign our resources and consider restructuring, disposing of, or otherwise exiting businesses, which could result in an impairment of goodwill. There was no impairment of goodwill in fiscal 2024, 2023, and 2022.
In response to changes in industry and market conditions, we could be required to strategically realign our resources and consider restructuring, disposing of, or otherwise exiting businesses, which could result in an impairment of goodwill. There was no impairment of goodwill in fiscal 2025, 2024, and 2023.
In addition, certain customers tend to make large and sporadic purchases, and the revenue related to these transactions may also be affected by the timing of revenue recognition, which in turn would impact the revenue of the relevant segment. 37 Table of Contents CISCO SYSTEMS, INC.
In addition, certain customers tend to make large and sporadic purchases, and the revenue related to these transactions may also be affected by the timing of revenue recognition, which in turn would impact the revenue of the relevant segment. 36 Table of Contents CISCO SYSTEMS, INC.
For a full reconciliation of our effective tax rate to the U.S. federal statutory rate of 21% and for further explanation of our provision for income taxes, see Note 18 to the Consolidated Financial Statements. 44 Table of Contents CISCO SYSTEMS, INC.
For a full reconciliation of our effective tax rate to the U.S. federal statutory rate of 21% and for further explanation of our provision for income taxes, see Note 18 to the Consolidated Financial Statements. 43 Table of Contents CISCO SYSTEMS, INC.
There are no other transactions, arrangements, or relationships with unconsolidated entities or other persons that are reasonably likely to materially affect the liquidity and the availability of, as well as our requirements for, capital resources. 50 Table of Contents
There are no other transactions, arrangements, or relationships with unconsolidated entities or other persons that are reasonably likely to materially affect the liquidity and the availability of, as well as our requirements for, capital resources. 49 Table of Contents
There can be no assurance that the outcomes from these continuous examinations will not have an adverse impact on our operating results and financial condition. 36 Table of Contents CISCO SYSTEMS, INC.
There can be no assurance that the outcomes from these continuous examinations will not have an adverse impact on our operating results and financial condition. 35 Table of Contents CISCO SYSTEMS, INC.
Future dividends will be subject to the approval of our Board of Directors. The remaining authorized amount for stock repurchases under this program is approximately $5.2 billion, with no termination date.
Future dividends will be subject to the approval of our Board of Directors. The remaining authorized amount for stock repurchases under this program is approximately $14.2 billion, with no termination date.
The receivables are derecognized upon transfer, as these transfers qualify as true sales, and we receive payments for the receivables from the third party based on our standard payment terms. The volume of channel partner financing was $27.1 billion, $32.1 billion, and $27.9 billion in fiscal 2024, 2023, and 2022, respectively.
The receivables are derecognized upon transfer, as these transfers qualify as true sales, and we receive payments for the receivables from the third party based on our standard payment terms. The volume of channel partner financing was $24.9 billion, $27.1 billion, and $32.1 billion in fiscal 2025, 2024, and 2023, respectively.
Variable consideration includes potential contractual penalties and various rebate, cooperative marketing and other incentive programs that we offer to our distributors, channel partners and customers.
Variable consideration includes potential contractual penalties and various rebate, cooperative marketing and other incentive programs that we offer to our distributors, channel partners and customers that we sell to directly.
If there were to be a sudden and significant decrease in demand for our products, if there were a higher incidence of inventory obsolescence because of rapidly changing technology or customer requirements, or if supply constraints were to continue, we could be required to increase our inventory write-downs, and our liability for purchase commitments with contract manufacturers and suppliers, and accordingly our profitability, could be adversely affected.
If there were to be a sudden and significant decrease in demand for our products, or a higher incidence of inventory obsolescence because of rapidly changing technology or customer requirements, then we could be required to increase our inventory write-downs and our liability for purchase commitments with contract manufacturers and suppliers, and accordingly our profitability, could be adversely affected.
Supply Chain Impacts and Risks In past periods, we took multiple actions in order to mitigate component shortages and address significant supply constraints. These supply constraints resulted in the need to secure long-term supply and increased inventory supply chain balances compared to historical levels.
Supply Chain Impacts and Risks In past periods, we took multiple actions in order to mitigate component shortages and address significant supply constraints, which resulted in the need to secure long-term supply and increased our inventory supply chain balances compared to historical levels.
Financing receivables decreased by 2% as compared with the end of fiscal 2023. Financing Guarantees In the normal course of business, third parties may provide financing arrangements to our customers and channel partners under financing programs. The financing arrangements provided by third parties are related to leases and loans and typically have terms of up to three years.
Financing receivables decreased by 3% as compared with the end of fiscal 2024. Financing Guarantees In the normal course of business, third parties may provide financing arrangements to our customers and channel partners under financing programs. The financing arrangements provided by third parties are related to leases and loans and typically have terms of up to three years.
Interest is payable semiannually on each class of the senior fixed-rate notes, each of which is redeemable by us at any time, subject to a make-whole premium. We were in compliance with all debt covenants as of July 27, 2024.
Interest is payable semiannually on each class of the senior fixed-rate notes, each of which is redeemable by us at any time, subject to a make-whole premium. We were in compliance with all debt covenants as of July 26, 2025.
Due to the uncertainty in the timing of future payments, our noncurrent income taxes payable of approximately $1.7 billion and deferred tax liabilities of $76 million were presented as one aggregated amount in the total column on a separate line in the preceding table. Noncurrent income taxes payable include uncertain tax positions. See Note 18 to the Consolidated Financial Statements.
Due to the uncertainty in the timing of future payments, our noncurrent income taxes payable of approximately $2.2 billion and deferred tax liabilities of $75 million were presented as one aggregated amount in the total column on a separate line in the preceding table. Noncurrent income taxes payable include uncertain tax positions. See Note 18 to the Consolidated Financial Statements.
Our effective tax rates differ from the statutory rate, primarily due to the tax impact of state taxes, foreign operations, R&D tax credits, foreign-derived intangible income deductions, global intangible low-taxed income, tax audit settlements, nondeductible compensation, and international realignments. Our effective tax rate was 15.6%, 17.7%, and 18.4% in fiscal 2024, 2023, and 2022, respectively.
Our effective tax rates differ from the statutory rate, primarily due to the tax impact of state taxes, foreign operations, R&D tax credits, foreign-derived intangible income deductions, global intangible low-taxed income, tax audit settlements, nondeductible compensation, and international realignments. Our effective tax rate was 8.3%, 15.6%, and 17.7% in fiscal 2025, 2024, and 2023, respectively.
We did not experience any losses in connection with the secured lending of securities during the periods presented. As of July 27, 2024 and July 29, 2023, we had no outstanding securities lending transactions.
We did not experience any losses in connection with the secured lending of securities during the periods presented. As of July 26, 2025 and July 27, 2024, we had no outstanding securities lending transactions.
Inventory Supply Chain The following table summarizes our inventories and inventory purchase commitments with contract manufacturers and suppliers (in millions): July 27, 2024 July 29, 2023 July 30, 2022 Variance vs. July 29, 2023 Variance vs.
Inventory Supply Chain The following table summarizes our inventories and inventory purchase commitments with contract manufacturers and suppliers (in millions): July 26, 2025 July 27, 2024 July 29, 2023 Variance vs. July 27, 2024 Variance vs.
These financing arrangements facilitate the working capital requirements of the channel partners, and in some cases, we guarantee a portion of these arrangements. The balance of the channel partner financing subject to guarantees was $1.2 billion and $1.7 billion as of July 27, 2024 and July 29, 2023, respectively.
These financing arrangements facilitate the working capital requirements of the channel partners, and in some cases, we guarantee a portion of these arrangements. The balance of the channel partner financing subject to guarantees was $1.3 billion and $1.2 billion as of July 26, 2025 and July 27, 2024, respectively.
G&A Expenses G&A expenses increased due to higher acquisition-related costs, incremental expenses from Splunk, higher share-based compensation expense, higher discretionary spending and higher headcount-related expenses, partially offset by lower contracted services spending and lower variable compensation expense.
G&A Expenses G&A expenses increased primarily due to higher headcount-related expenses, share-based compensation expense, and discretionary spending, partially offset by lower acquisition-related costs and lower contracted services spending.
This exposure includes potential material excess and obsolete or other charges if product demand significantly decreases for a sustained duration, we are unable to generate demand for certain products planned for development, or we are unable to mitigate the remaining supply chain exposures.
The remaining and new supply chain exposures include potential material excess and obsolete or other charges if product demand significantly decreases for a sustained duration, we are unable to generate demand for certain products planned for development, or we are otherwise unable to mitigate these supply chain exposures.
Other Commitments In connection with our acquisitions, we have agreed to pay certain additional amounts contingent upon the continued employment with us of certain employees of the acquired entities. See Note 4 to the Consolidated Financial Statements. We also have certain funding commitments primarily related to our privately held investments.
Other Commitments In connection with our acquisitions, we have agreed to pay certain additional amounts contingent upon the continued employment with us of certain employees of the acquired entities. See Note 4 to the Consolidated Financial Statements.
Borrowings Senior Notes The following table summarizes the principal amount of our senior notes (in millions): Maturity Date July 27, 2024 July 29, 2023 Senior notes: Fixed-rate notes: 2.20% September 20, 2023 $ — $ 750 3.625% March 4, 2024 — 1,000 3.50% June 15, 2025 500 500 4.90% February 26, 2026 1,000 — 2.95% February 28, 2026 750 750 2.50% September 20, 2026 1,500 1,500 4.80% February 26, 2027 2,000 — 4.85% February 26, 2029 2,500 — 4.95% February 26, 2031 2,500 — 5.05% February 26, 2034 2,500 — 5.90% February 15, 2039 2,000 2,000 5.50% January 15, 2040 2,000 2,000 5.30% February 26, 2054 2,000 — 5.35% February 26, 2064 1,000 — Total $ 20,250 $ 8,500 In February 2024, we issued senior notes for an aggregate principal amount of $13.5 billion.
Borrowings Senior Notes The following table summarizes the principal amount of our senior notes (in millions): Maturity Date July 26, 2025 July 27, 2024 Senior notes: Fixed-rate notes: 3.50% June 15, 2025 $ — $ 500 4.90% February 26, 2026 1,000 1,000 2.95% February 28, 2026 750 750 2.50% September 20, 2026 1,500 1,500 4.80% February 26, 2027 2,000 2,000 4.55% February 24, 2028 1,000 — 4.85% February 26, 2029 2,500 2,500 4.75% February 24, 2030 1,000 — 4.95% February 26, 2031 2,500 2,500 4.95% February 24, 2032 1,000 — 5.05% February 26, 2034 2,500 2,500 5.10% February 24, 2035 1,250 — 5.90% February 15, 2039 2,000 2,000 5.50% January 15, 2040 2,000 2,000 5.30% February 26, 2054 2,000 2,000 5.50% February 24, 2055 750 — 5.35% February 26, 2064 1,000 1,000 Total $ 24,750 $ 20,250 In February 2025, we issued senior notes for an aggregate principal amount of $5.0 billion.
We further regard free cash flow as a useful measure because it reflects cash that can be used to, among other things, invest in our business, make strategic acquisitions, repurchase common stock, and pay dividends on our common stock, after deducting capital investments.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) further regard free cash flow as a useful measure because it reflects cash that can be used to, among other things, invest in our business, make strategic acquisitions, repurchase common stock, and pay dividends on our common stock, after deducting capital investments.
Other factors include the mix of service offerings, as the gross margin from our advanced services is typically lower than the gross margin from technical support services. 41 Table of Contents CISCO SYSTEMS, INC.
Other factors include the mix of service offerings, as the gross margin from our advanced services is typically lower than the gross margin from technical support services.
This in turn has significantly increased our supply chain exposure, which has resulted in negative impacts to our product gross margin in recent periods and may result in further negative impacts in future periods.
These actions and additional purchase commitments have in turn significantly increased our supply chain exposure, which has resulted in negative impacts to our product gross margin in recent periods and may result in further negative impacts in future periods.
Effect of Foreign Currency In fiscal 2024, foreign currency fluctuations, net of hedging, increased the combined R&D, sales and marketing, and G&A expenses by approximately $30 million, or 0.2%, compared with fiscal 2023.
Effect of Foreign Currency In fiscal 2025, foreign currency fluctuations, net of hedging, decreased the combined R&D, sales and marketing, and G&A expenses by approximately $16 million, or 0.1%, compared with fiscal 2024.
In the third quarter of fiscal 2024, we initiated a restructuring plan in order to realign the organization and enable further investment in key priority areas, of which approximately 5% of our global workforce would be impacted. In connection with this plan, we incurred charges of $654 million for fiscal 2024 and the plan is substantially complete.
In the third quarter of fiscal 2024, we initiated a restructuring plan in order to realign the organization and enable further investment in key priority areas. In connection with this plan, we incurred charges of $654 million for fiscal 2024 and the plan is complete.
The following table reconciles our net cash provided by operating activities to free cash flow (in millions): Years Ended July 27, 2024 July 29, 2023 July 30, 2022 Net cash provided by operating activities $ 10,880 $ 19,886 $ 13,226 Acquisition of property and equipment (670) (849) (477) Free cash flow $ 10,210 $ 19,037 $ 12,749 We expect that cash provided by operating activities may fluctuate in future periods as a result of a number of factors, including fluctuations in our operating results, the rate at which products are shipped during the quarter (which we refer to as shipment linearity), the timing and collection of accounts receivable and financing receivables, inventory and supply chain management, 45 Table of Contents CISCO SYSTEMS, INC.
The following table reconciles our net cash provided by operating activities to free cash flow (in millions): Years Ended July 26, 2025 July 27, 2024 July 29, 2023 Net cash provided by operating activities $ 14,193 $ 10,880 $ 19,886 Acquisition of property and equipment (905) (670) (849) Free cash flow $ 13,288 $ 10,210 $ 19,037 We expect that cash provided by operating activities may fluctuate in future periods as a result of a number of factors, including fluctuations in our operating results, the rate at which products are shipped during the quarter (which we refer to as shipment linearity), the timing and collection of accounts receivable and financing receivables, inventory and supply chain management, deferred revenue and the timing and amount of tax and other payments.
We could be called upon to make payments under these guarantees in the event of nonpayment by the channel partners. Historically, our payments under these arrangements have been immaterial.
We could be called upon to make payments under these guarantees in the event of nonpayment by the channel partners.
Total revenue in fiscal 2024 decreased by 6% compared with fiscal 2023. Product revenue decreased by 9% and services revenue increased by 5%. Our total revenue reflected declines across each of our geographic segments.
Total revenue in fiscal 2025 increased by 5% compared with fiscal 2024. Product revenue increased by 6% and services revenue increased by 3%. Our total revenue reflected growth across each of our geographic segments.
Our revenue, which includes product and services for each segment, is summarized in the following table (in millions, except percentages): Years Ended 2024 vs. 2023 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Variance in Percent Revenue: Americas $ 31,971 $ 33,447 $ 29,814 $ (1,476) (4) % Percentage of revenue 59.4 % 58.7 % 57.8 % EMEA 14,117 15,135 13,715 (1,018) (7) % Percentage of revenue 26.2 % 26.6 % 26.6 % APJC 7,716 8,417 8,027 (701) (8) % Percentage of revenue 14.3 % 14.8 % 15.6 % Total $ 53,803 $ 56,998 $ 51,557 $ (3,195) (6) % Amounts may not sum and percentages may not recalculate due to rounding.
Our revenue, which includes product and services for each segment, is summarized in the following table (in millions, except percentages): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Variance in Percent Revenue: Americas $ 33,656 $ 31,971 $ 33,447 $ 1,685 5 % Percentage of revenue 59.4 % 59.4 % 58.7 % EMEA 14,824 14,117 15,135 707 5 % Percentage of revenue 26.2 % 26.2 % 26.6 % APJC 8,174 7,716 8,417 458 6 % Percentage of revenue 14.4 % 14.3 % 14.8 % Total $ 56,654 $ 53,803 $ 56,998 $ 2,851 5 % Amounts may not sum and percentages may not recalculate due to rounding.
The following table summarizes the dividends paid and stock repurchases (in millions, except per-share amounts): DIVIDENDS STOCK REPURCHASE PROGRAM TOTAL Years Ended Per Share Amount Shares Weighted-Average Price per Share Amount Amount July 27, 2024 $ 1.58 $ 6,384 117 $ 49.45 $ 5,764 $ 12,148 July 29, 2023 $ 1.54 $ 6,302 88 $ 48.49 $ 4,271 $ 10,573 July 30, 2022 $ 1.50 $ 6,224 146 $ 52.82 $ 7,734 $ 13,958 On August 14, 2024, our Board of Directors declared a quarterly dividend of $0.40 per common share to be paid on October 23, 2024, to all stockholders of record as of the close of business on October 2, 2024.
The following table summarizes the dividends paid and stock repurchases (in millions, except per-share amounts): DIVIDENDS STOCK REPURCHASE PROGRAM TOTAL Years Ended Per Share Amount Shares Weighted-Average Price per Share Amount Amount July 26, 2025 $ 1.62 $ 6,437 105 $ 56.53 $ 5,995 $ 12,432 July 27, 2024 $ 1.58 $ 6,384 117 $ 49.45 $ 5,764 $ 12,148 July 29, 2023 1.54 6,302 88 48.49 $ 4,271 $ 10,573 On August 13, 2025, our Board of Directors declared a quarterly dividend of $0.41 per common share to be paid on October 22, 2025, to all stockholders of record as of the close of business on October 3, 2025.
The interest rate for the credit agreement is determined based on a formula using certain market rates. The credit agreement requires that we comply with certain covenants, including that we maintain an interest coverage ratio (defined in the agreement as the ratio of consolidated EBITDA to consolidated interest expense) of not less than 3.0 to 1.0.
The credit agreement requires that we comply with certain covenants, including that we maintain an interest coverage ratio (defined in the agreement as the ratio of consolidated EBITDA to consolidated interest expense) of not less than 3.0 to 1.0.
Revenue The following table presents the breakdown of revenue between product and services (in millions, except percentages): Years Ended 2024 vs. 2023 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Variance in Percent Revenue: Product $ 39,253 $ 43,142 $ 38,018 $ (3,889) (9) % Percentage of revenue 73.0 % 75.7 % 73.7 % Services 14,550 13,856 13,539 694 5 % Percentage of revenue 27.0 % 24.3 % 26.3 % Total $ 53,803 $ 56,998 $ 51,557 $ (3,195) (6) % Amounts may not sum and percentages may not recalculate due to rounding.
Revenue The following table presents the breakdown of revenue between product and services (in millions, except percentages): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Variance in Percent Revenue: Product $ 41,608 $ 39,253 $ 43,142 $ 2,355 6 % Percentage of revenue 73.4 % 73.0 % 75.7 % Services 15,046 14,550 13,856 496 3 % Percentage of revenue 26.6 % 27.0 % 24.3 % Total $ 56,654 $ 53,803 $ 56,998 $ 2,851 5 % Amounts may not sum and percentages may not recalculate due to rounding.
We consider free cash flow to be a liquidity measure that provides useful information to management and investors because of our intent to return a stated percentage of free cash flow to stockholders in the form of dividends and stock repurchases.
For additional discussion, see “Part I, Item 1A. Risk Factors” in this report. We consider free cash flow to be a liquidity measure that provides useful information to management and investors because of our intent to return a stated percentage of free cash flow to stockholders in the form of dividends and stock repurchases.
A discussion regarding our financial condition and results of operations for fiscal 2023 compared to fiscal 2022, with the exception of Product Revenue by Category, which is discussed herein, can be found under Item 7 in our Annual Report on Form 10-K for the fiscal year ended July 29, 2023, filed with the SEC on September 7, 2023.
A discussion regarding our financial condition and results of operations for fiscal 2024 compared to fiscal 2023 can be found under Item 7 in our Annual Report on Form 10-K for the fiscal year ended July 27, 2024, filed with the SEC on September 5, 2024.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Other Purchase Obligations Other purchase obligations represent an estimate of all contractual obligations in the ordinary course of business, other than operating leases and commitments with contract manufacturers and suppliers, for which we have not received the goods or services.
See further discussion in “Inventory Supply Chain.” Other Purchase Obligations Other purchase obligations represent an estimate of all contractual obligations in the ordinary course of business, other than operating leases and commitments with contract manufacturers and suppliers, for which we have not received the goods or services.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Product Revenue by Segment The following table presents the breakdown of product revenue by segment (in millions, except percentages): Years Ended 2024 vs. 2023 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Variance in Percent Product revenue: Americas $ 23,142 $ 25,019 $ 21,620 $ (1,877) (8) % Percentage of product revenue 59.0 % 58.0 % 56.9 % EMEA 10,645 11,866 10,545 (1,221) (10) % Percentage of product revenue 27.1 % 27.5 % 27.7 % APJC 5,466 6,257 5,854 (791) (13) % Percentage of product revenue 13.9 % 14.5 % 15.4 % Total $ 39,253 $ 43,142 $ 38,018 $ (3,889) (9) % Amounts may not sum and percentages may not recalculate due to rounding.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Product Revenue by Segment The following table presents the breakdown of product revenue by segment (in millions, except percentages): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Variance in Percent Product revenue: Americas $ 24,637 $ 23,142 $ 25,019 $ 1,495 6 % Percentage of product revenue 59.2 % 59.0 % 58.0 % EMEA 11,122 10,645 11,866 477 4 % Percentage of product revenue 26.7 % 27.1 % 27.5 % APJC 5,849 5,466 6,257 383 7 % Percentage of product revenue 14.1 % 13.9 % 14.5 % Total $ 41,608 $ 39,253 $ 43,142 $ 2,355 6 % Amounts may not sum and percentages may not recalculate due to rounding.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Operating Income The following table presents our operating income and our operating income as a percentage of revenue (in millions, except percentages): Years Ended July 27, 2024 July 29, 2023 July 30, 2022 Operating income $ 12,181 $ 15,031 $ 13,969 Operating income as a percentage of revenue 22.6 % 26.4 % 27.1 % Operating income decreased by 19%, and as a percentage of revenue operating income decreased by 3.8 percentage points.
Operating Income The following table presents our operating income and our operating income as a percentage of revenue (in millions, except percentages): Years Ended July 26, 2025 July 27, 2024 July 29, 2023 Operating income $ 11,760 $ 12,181 $ 15,031 Operating income as a percentage of revenue 20.8 % 22.6 % 26.4 % Operating income decreased by 3%, and as a percentage of revenue operating income decreased by 1.8 percentage points.
This restructuring plan is expected to impact approximately 7% of our global workforce. The total pre-tax charges are estimated to be up to $1 billion. We expect this plan to be substantially completed by the end of fiscal 2025.
This restructuring plan is expected to impact approximately 7% of our global workforce with estimated pre-tax charges of approximately $1 billion. In connection with this restructuring plan, we incurred charges of $744 million during fiscal 2025. We expect this plan to be substantially completed by the end of the second quarter of fiscal 2026.
Business.” Other Key Financial Measures The following is a summary of our other key financial measures for fiscal 2024 compared with fiscal 2023 (in millions): Fiscal 2024 Fiscal 2023 Cash and cash equivalents and investments $17,854 $26,146 Cash provided by operating activities $10,880 $19,886 Remaining performance obligations $41,048 $34,868 Repurchases of common stock—stock repurchase program $5,764 $4,271 Dividends paid $6,384 $6,302 Inventories $3,373 $3,644 Total debt $30,962 $8,391 33 Table of Contents CISCO SYSTEMS, INC.
Business.” Other Key Financial Measures The following is a summary of our other key financial measures for fiscal 2025 compared with fiscal 2024 (in millions): Fiscal 2025 Fiscal 2024 Cash and cash equivalents and investments $16,110 $17,854 Cash provided by operating activities $14,193 $10,880 Remaining performance obligations $43,533 $41,048 Repurchases of common stock—stock repurchase program $5,995 $5,764 Dividends paid $6,437 $6,384 Inventories $3,164 $3,373 Total debt $28,093 $30,962 32 Table of Contents CISCO SYSTEMS, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Sales and Marketing Expenses Sales and marketing expenses increased primarily due to incremental expenses from Splunk, higher share-based compensation expense, higher discretionary spending, higher headcount-related expenses and higher cash compensation from acquisitions, partially offset by lower contracted services spending and lower variable compensation expense.
Sales and Marketing Expenses Sales and marketing expenses increased primarily due to higher headcount-related expenses, cash compensation expenses from acquisitions, share-based compensation expense, and discretionary spending, partially offset by lower contracted services spending.
As of July 27, 2024, we were in compliance with all associated covenants and we had not borrowed any funds under our credit agreement.
As of July 26, 2025, we were in compliance with all associated covenants and we had not borrowed any funds under our credit agreement. 47 Table of Contents CISCO SYSTEMS, INC.
Interest and Other Income (Loss), Net Interest Income (Expense), Net The following table summarizes interest income and interest expense (in millions): Years Ended 2024 vs. 2023 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Interest income $ 1,365 $ 962 $ 476 $ 403 Interest expense (1,006) (427) (360) (579) Interest income (expense), net $ 359 $ 535 $ 116 $ (176) Interest income increased driven by a higher average balance of cash and available-for-sale debt investments and higher interest rates.
Interest and Other Income (Loss), Net Interest Income (Expense), Net The following table summarizes interest income and interest expense (in millions): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Interest income $ 1,001 $ 1,365 $ 962 $ (364) Interest expense (1,593) (1,006) (427) (587) Interest income (expense), net $ (592) $ 359 $ 535 $ (951) The decrease in interest income was driven by a lower average balance of cash and available-for-sale debt investments and lower interest rates.
For the annual impairment testing in fiscal 2024, the excess of the fair value over the carrying value for each of our reporting units was $47.0 billion for the Americas, $65.9 billion for EMEA, and $25.3 billion for APJC.
For the annual impairment testing in fiscal 2025, the excess of the fair value over the carrying value for each of our reporting units was $56.5 billion for the Americas, $80.1 billion for EMEA, and $32.9 billion for APJC.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Gross Margin by Segment The following table presents the total gross margin for each segment (in millions, except percentages): AMOUNT PERCENTAGE Years Ended July 27, 2024 July 29, 2023 July 30, 2022 July 27, 2024 July 29, 2023 July 30, 2022 Gross margin: Americas $ 21,372 $ 21,350 $ 19,117 66.8 % 63.8 % 64.1 % EMEA 9,755 10,016 8,969 69.1 % 66.2 % 65.4 % APJC 5,187 5,424 5,241 67.2 % 64.4 % 65.3 % Segment total 36,312 36,788 33,326 67.5 % 64.5 % 64.6 % Unallocated corporate items (1) (1,484) (1,035) (1,078) Total $ 34,828 $ 35,753 $ 32,248 64.7 % 62.7 % 62.5 % (1) The unallocated corporate items include the effects of amortization and impairments of acquisition-related intangible assets, share-based compensation expense, significant litigation settlements and other contingencies, charges related to asset impairments and restructurings, and certain other charges.
Gross Margin by Segment The following table presents the total gross margin for each segment (in millions, except percentages): AMOUNT PERCENTAGE Years Ended July 26, 2025 July 27, 2024 July 29, 2023 July 26, 2025 July 27, 2024 July 29, 2023 Gross margin: Americas $ 22,962 $ 21,372 $ 21,350 68.2 % 66.8 % 63.8 % EMEA 10,545 9,755 10,016 71.1 % 69.1 % 66.2 % APJC 5,431 5,187 5,424 66.4 % 67.2 % 64.4 % Segment total 38,938 36,312 36,788 68.7 % 67.5 % 64.5 % Unallocated corporate items (1) (2,148) (1,484) (1,035) Total $ 36,790 $ 34,828 $ 35,753 64.9 % 64.7 % 62.7 % (1) The unallocated corporate items include the effects of amortization and impairments of acquisition-related intangible assets, share-based compensation expense, significant litigation settlements (which includes the supplier-related legal settlement as described in Note 21 to the Consolidated Financial Statements) and other contingencies, charges related to asset impairments and restructurings, and certain other charges.
A summary of our results is as follows (in millions, except percentages and per-share amounts): Three Months Ended Years Ended July 27, 2024 July 29, 2023 Variance July 27, 2024 July 29, 2023 Variance Revenue $ 13,642 $ 15,203 (10) % $ 53,803 $ 56,998 (6) % Gross margin percentage 64.4 % 64.1 % 0.3 pts 64.7 % 62.7 % 2.0 pts Research and development $ 2,179 $ 1,953 12 % $ 7,983 $ 7,551 6 % Sales and marketing $ 2,841 $ 2,579 10 % $ 10,364 $ 9,880 5 % General and administrative $ 763 $ 690 11 % $ 2,813 $ 2,478 14 % Total R&D, sales and marketing, general and administrative $ 5,783 $ 5,222 11 % $ 21,160 $ 19,909 6 % Total as a percentage of revenue 42.4 % 34.3 % 8.1 pts 39.3 % 34.9 % 4.4 pts Restructuring and other charges included in operating expenses $ 112 $ 203 (45) % $ 789 $ 531 49 % Operating income as a percentage of revenue 19.2 % 28.0 % (8.8) pts 22.6 % 26.4 % (3.8) pts Interest and other income (loss), net $ (222) $ 218 NM $ 53 $ 287 (82) % Income tax percentage 9.8 % 11.5 % (1.7) pts 15.6 % 17.7 % (2.1) pts Net income $ 2,162 $ 3,958 (45) % $ 10,320 $ 12,613 (18) % Net income as a percentage of revenue 15.8 % 26.0 % (10.2) pts 19.2 % 22.1 % (2.9) pts Earnings per share—diluted $ 0.54 $ 0.97 (44) % $ 2.54 $ 3.07 (17) % Percentages may not recalculate due to rounding.
A summary of our results is as follows (in millions, except percentages and per-share amounts): Three Months Ended Years Ended July 26, 2025 July 27, 2024 Variance July 26, 2025 July 27, 2024 Variance Revenue $ 14,673 $ 13,642 8 % $ 56,654 $ 53,803 5 % Gross margin percentage 63.2 % 64.4 % (1.2) pts 64.9 % 64.7 % 0.2 pts Research and development $ 2,380 $ 2,179 9 % $ 9,300 $ 7,983 16 % Sales and marketing $ 2,818 $ 2,841 (1) % $ 10,966 $ 10,364 6 % General and administrative $ 706 $ 763 (8) % $ 2,992 $ 2,813 6 % Total R&D, sales and marketing, general and administrative $ 5,904 $ 5,783 2 % $ 23,258 $ 21,160 10 % Total as a percentage of revenue 40.2 % 42.4 % (2.2) pts 41.1 % 39.3 % 1.8 pts Restructuring and other charges included in operating expenses $ 35 $ 112 (69) % $ 744 $ 789 (6) % Operating income as a percentage of revenue 21.0 % 19.2 % 1.8 pts 20.8 % 22.6 % (1.8) pts Interest and other income (loss), net $ (88) $ (222) (60) % $ (660) $ 53 NM Income tax percentage 15.0 % 9.8 % 5.2 pts 8.3 % 15.6 % (7.3) pts Net income $ 2,550 $ 2,162 18 % $ 10,180 $ 10,320 (1) % Net income as a percentage of revenue 17.4 % 15.8 % 1.6 pts 18.0 % 19.2 % (1.2) pts Earnings per share—diluted $ 0.64 $ 0.54 19 % $ 2.55 $ 2.54 — % Percentages may not recalculate due to rounding.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) the point of the loss recognition, a new, lower cost basis for that inventory is established, and subsequent changes in facts and circumstances do not result in the restoration or increase in that newly established cost basis.
At the point of the loss recognition, a new, lower cost basis for that inventory is established, and subsequent changes in facts and circumstances do not result in the restoration or increase in that newly established cost basis. 33 Table of Contents CISCO SYSTEMS, INC.
Where we provide a guarantee, we defer the revenue associated with the channel partner financing arrangement in accordance with revenue recognition policies, or we record a liability for the fair value of the guarantees. In either case, the deferred revenue is recognized as revenue when the guarantee is removed.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) financing arrangement in accordance with revenue recognition policies, or we record a liability for the fair value of the guarantees. In either case, the deferred revenue is recognized as revenue when the guarantee is removed.
Research and Development (“R&D”), Sales and Marketing, and General and Administrative (“G&A”) Expenses R&D, sales and marketing, and G&A expenses are summarized in the following table (in millions, except percentages): Years Ended 2024 vs. 2023 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Variance in Percent Research and development $ 7,983 $ 7,551 $ 6,774 $ 432 6 % Percentage of revenue 14.8 % 13.2 % 13.1 % Sales and marketing 10,364 9,880 9,085 484 5 % Percentage of revenue 19.3 % 17.3 % 17.6 % General and administrative 2,813 2,478 2,101 335 14 % Percentage of revenue 5.2 % 4.3 % 4.1 % Total $ 21,160 $ 19,909 $ 17,960 $ 1,251 6 % Percentage of revenue 39.3 % 34.9 % 34.8 % R&D Expenses R&D expenses increased due to higher share-based compensation expense, incremental expenses from Splunk, higher cash compensation from acquisitions and higher discretionary spending, partially offset by lower headcount-related expenses and lower variable compensation expense.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Research and Development (“R&D”), Sales and Marketing, and General and Administrative (“G&A”) Expenses R&D, sales and marketing, and G&A expenses are summarized in the following table (in millions, except percentages): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Variance in Percent Research and development $ 9,300 $ 7,983 $ 7,551 $ 1,317 16 % Percentage of revenue 16.4 % 14.8 % 13.2 % Sales and marketing 10,966 10,364 9,880 602 6 % Percentage of revenue 19.4 % 19.3 % 17.3 % General and administrative 2,992 2,813 2,478 179 6 % Percentage of revenue 5.3 % 5.2 % 4.3 % Total $ 23,258 $ 21,160 $ 19,909 $ 2,098 10 % Percentage of revenue 41.1 % 39.3 % 34.9 % R&D Expenses R&D expenses increased primarily due to higher headcount-related expenses reflecting our investments in AI, share-based compensation expense, cash compensation expenses from acquisitions, and discretionary spending.
Services Revenue by Segment The following table presents the breakdown of services revenue by segment (in millions, except percentages): Years Ended 2024 vs. 2023 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Variance in Percent Services revenue: Americas $ 8,829 $ 8,427 $ 8,194 $ 402 5 % Percentage of service revenue 60.7 % 60.8 % 60.5 % EMEA 3,472 3,269 3,171 203 6 % Percentage of service revenue 23.9 % 23.6 % 23.4 % APJC 2,249 2,160 2,173 89 4 % Percentage of service revenue 15.5 % 15.6 % 16.0 % Total $ 14,550 $ 13,856 $ 13,539 $ 694 5 % Amounts may not sum and percentages may not recalculate due to rounding.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Services Revenue by Segment The following table presents the breakdown of services revenue by segment (in millions, except percentages): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Variance in Percent Services revenue: Americas $ 9,019 $ 8,829 $ 8,427 $ 190 2 % Percentage of service revenue 59.9 % 60.7 % 60.8 % EMEA 3,702 3,472 3,269 230 7 % Percentage of service revenue 24.6 % 23.9 % 23.6 % APJC 2,325 2,249 2,160 76 3 % Percentage of service revenue 15.5 % 15.5 % 15.6 % Total $ 15,046 $ 14,550 $ 13,856 $ 496 3 % Amounts may not sum and percentages may not recalculate due to rounding.
Financing Receivables and Guarantees The following table summarizes our financing receivables (in millions): July 27, 2024 July 29, 2023 Increase (Decrease) Loan receivables, net $ 5,808 $ 5,857 $ (49) Lease receivables, net 906 978 (72) Total, net $ 6,714 $ 6,835 $ (121) Financing Receivables Our financing arrangements include loans and leases.
Financing Receivables and Guarantees The following table summarizes our financing receivables (in millions): July 26, 2025 July 27, 2024 Increase (Decrease) Loan receivables, net $ 5,591 $ 5,808 $ (217) Lease receivables, net 936 906 30 Total, net $ 6,527 $ 6,714 $ (187) Financing Receivables Our financing arrangements include loans and leases.
July 30, 2022 Inventories $ 3,373 $ 3,644 $ 2,568 $ (271) $ 805 Inventory purchase commitments $ 5,158 $ 7,253 $ 12,964 $ (2,095) $ (7,806) Inventory deposits and prepayments $ 973 $ 1,109 $ 1,484 $ (136) $ (511) The following table summarizes our inventory purchase commitments with contract manufacturers and suppliers by period (in millions): July 27, 2024 July 29, 2023 July 30, 2022 Variance vs.
July 29, 2023 Inventories $ 3,164 $ 3,373 $ 3,644 $ (209) $ (480) Inventory purchase commitments $ 7,599 $ 5,158 $ 7,253 $ 2,441 $ 346 Inventory deposits and prepayments $ 825 $ 973 $ 1,109 $ (148) $ (284) The following table summarizes our inventory purchase commitments with contract manufacturers and suppliers by period (in millions): July 26, 2025 July 27, 2024 July 29, 2023 Variance vs.
Balance Sheet and Cash Flows Cash and Cash Equivalents and Investments The following table summarizes our cash and cash equivalents and investments (in millions): July 27, 2024 July 29, 2023 Increase (Decrease) Cash and cash equivalents $ 7,508 $ 10,123 $ (2,615) Available-for-sale debt investments 9,865 15,592 (5,727) Marketable equity securities 481 431 50 Total $ 17,854 $ 26,146 $ (8,292) The net decrease in cash and cash equivalents and investments from fiscal 2023 to fiscal 2024 was primarily driven by a net outflow for the acquisition of Splunk of $27.5 billion, cash returned to stockholders in the form of cash dividends of $6.4 billion and repurchases of common stock of $5.8 billion, repayment of debt of $1.8 billion, net cash paid for our other acquisitions, excluding Splunk, of $1.3 billion and capital expenditures of $0.7 billion.
Balance Sheet and Cash Flows Cash and Cash Equivalents and Investments The following table summarizes our cash and cash equivalents and investments (in millions): July 26, 2025 July 27, 2024 Increase (Decrease) Cash and cash equivalents $ 8,346 $ 7,508 $ 838 Available-for-sale debt investments 7,381 9,865 (2,484) Marketable equity securities 383 481 (98) Total $ 16,110 $ 17,854 $ (1,744) The net decrease in cash and cash equivalents and investments from fiscal 2024 to fiscal 2025 was primarily driven by cash returned to stockholders in the form of cash dividends of $6.4 billion and repurchases of common stock of $6.0 billion, net repayments of debt and short-term borrowing of $2.8 billion, and capital expenditures of $0.9 billion.
Product gross margin increased by 2.0 percentage points primarily driven by favorable product mix, productivity benefits, largely driven by lower freight and other costs, and benefits from Splunk. This was partially offset by the amortization of purchased intangible assets primarily related to Splunk, and negative impacts from pricing.
Product gross margin increased by 0.2 percentage points, driven by benefits from Splunk and productivity improvements, partially offset by negative impacts from pricing, a charge as a result of a legal dispute with a supplier, and the amortization of purchased intangible assets primarily related to Splunk.
We had $10.9 billion in commercial paper notes outstanding as of July 27, 2024, and no commercial paper notes outstanding as of July 29, 2023. Credit Facility On February 2, 2024, we entered into an amended and restated 5-year $5.0 billion unsecured revolving credit agreement.
We had $3.5 billion and $10.9 billion in commercial paper notes outstanding as of July 26, 2025, and July 27, 2024, respectively. Credit Facility On February 2, 2024, we entered into an amended and restated 5-year $5.0 billion unsecured revolving credit agreement. The interest rate for the credit agreement is determined based on a formula using certain market rates.
Amortization of Purchased Intangible Assets The following table presents the amortization of purchased intangible assets including impairment charges (in millions): Years Ended July 27, 2024 July 29, 2023 July 30, 2022 Amortization of purchased intangible assets: Cost of sales $ 955 $ 649 $ 749 Operating expenses 698 282 328 Total $ 1,653 $ 931 $ 1,077 The increase in amortization of purchased intangible assets was primarily due to amortization of purchased intangibles from our recent acquisitions, including $569 million due to the acquisition of Splunk, and impairment charges of $145 million in fiscal 2024.
Amortization of Purchased Intangible Assets The following table presents the amortization of purchased intangible assets including impairment charges (in millions): Years Ended July 26, 2025 July 27, 2024 July 29, 2023 Amortization of purchased intangible assets: Cost of sales $ 1,174 $ 955 $ 649 Operating expenses 1,028 698 282 Total $ 2,202 $ 1,653 $ 931 The increase in amortization of purchased intangible assets was primarily due to the acquisition of Splunk and other recent acquisitions, partially offset by certain purchased intangible assets that became fully amortized in larger part from our fiscal 2021 acquisition of Acacia, and lower impairment charges in fiscal 2025.
We undertake no obligation to revise or update any forward-looking statements for any reason. OVERVIEW Cisco designs and sells a broad range of technologies that help to power, secure, and draw insights from the Internet.
We undertake no obligation to revise or update any forward-looking statements for any reason. OVERVIEW Cisco designs and sells a broad range of technologies that help to power, secure, and draw insights from the Internet. We are incorporating artificial intelligence (AI) into our product portfolios across networking, security, collaboration and observability as well as integrating our products more tightly together.
We experienced a gross margin percentage increase in our Americas segment due to productivity benefits, favorable product mix and higher services gross margin, partially offset by negative impacts from pricing. Gross margin in our EMEA segment increased due to favorable product mix, productivity benefits and higher services gross margin, partially offset by negative impacts from pricing.
The Americas segment had a gross margin percentage increase driven by positive impacts from productivity improvements and favorable product mix, partially offset by pricing erosion. The gross margin percentage increase in our EMEA segment was primarily due to positive impacts from productivity improvements and favorable product mix, partially offset by pricing erosion.
Transition Tax Payable Transition tax payable represents future cash tax payments associated with the one-time U.S. transition tax on accumulated earnings for foreign subsidiaries as a result of the Tax Cuts and Jobs Act (“the Tax Act”).
Transition Tax Payable Transition tax payable represents future cash tax payments associated with the one-time U.S. transition tax on accumulated earnings for foreign subsidiaries as a result of the Tax Act. Other Long-Term Liabilities Other long-term liabilities primarily include noncurrent income taxes payable, accrued liabilities for deferred compensation, deferred tax liabilities, and certain other long-term liabilities.
We expect approximately 51% of total remaining performance obligations to be recognized as revenue over the next 12 months.
Remaining performance obligations for product increased 8% and remaining performance obligations for services increased 5%, compared to fiscal 2024. We expect approximately 50% of total remaining performance obligations to be recognized as revenue over the next 12 months.
We record a liability for firm, noncancelable, and unconditional purchase commitments for quantities in excess of our future demand forecasts consistent with the valuation of our excess and obsolete inventory. See further discussion in “Inventory Supply Chain.” 49 Table of Contents CISCO SYSTEMS, INC.
See Note 21 to the Consolidated Financial Statements. We record a liability for firm, noncancelable, and unconditional purchase commitments for quantities in excess of our future demand forecasts consistent with the valuation of our excess and obsolete inventory.
Services Gross Margin Our services gross margin percentage increased by 1.7 percentage points primarily due to higher sales volume, lower headcount-related and delivery costs, lower variable compensation expense and favorable mix of service offerings.
Services Gross Margin Our services gross margin percentage increased by 0.4 percentage points primarily due to higher sales volume and lower delivery costs, partially offset by higher headcount-related costs.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Inventory as of July 27, 2024 decreased by 7% and inventory purchase commitments with contract manufacturers and suppliers decreased by 29% from our balances at the end of fiscal 2023.
See Note 21 to the Consolidated Financial Statements. 45 Table of Contents CISCO SYSTEMS, INC. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Inventory as of July 26, 2025 decreased by 6% and inventory purchase commitments with contract manufacturers and suppliers increased by 47% from our balances at the end of fiscal 2024.
The following table presents product revenue by category (in millions, except percentages): Years Ended 2024 vs. 2023 2023 vs. 2022 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Variance in Percent Variance in Dollars Variance in Percent Product revenue: Networking $ 29,229 $ 34,570 $ 29,265 $ (5,341) (15) % $ 5,305 18 % Security 5,075 3,859 3,699 1,216 32 % 160 4 % Collaboration 4,113 4,052 4,472 61 2 % (420) (9) % Observability 837 661 581 176 27 % 80 14 % Total $ 39,253 $ 43,142 $ 38,018 $ (3,889) (9) % $ 5,124 13 % Amounts may not sum and percentages may not recalculate due to rounding.
The following table presents product revenue by category (in millions, except percentages): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Variance in Percent Product revenue: Networking $ 28,304 $ 29,229 $ 34,570 $ (925) (3) % Security 8,094 5,075 3,859 3,019 59 % Collaboration 4,154 4,113 4,052 41 1 % Observability 1,055 837 661 218 26 % Total $ 41,608 $ 39,253 $ 43,142 $ 2,355 6 % Amounts may not sum and percentages may not recalculate due to rounding.
Other Income (Loss), Net The components of other income (loss), net, are summarized as follows (in millions): Years Ended 2024 vs. 2023 July 27, 2024 July 29, 2023 July 30, 2022 Variance in Dollars Gains (losses) on investments, net: Available-for-sale debt investments $ (67) $ (21) $ 9 $ (46) Marketable equity investments 65 37 (38) 28 Privately held investments (164) (193) 486 29 Net gains (losses) on investments (166) (177) 457 11 Other gains (losses), net (140) (71) (65) (69) Other income (loss), net $ (306) $ (248) $ 392 $ (58) The change in our other income (loss), net was primarily driven by higher losses in our available-for-sale debt investments and unfavorable impacts from foreign exchange, partially offset by higher gains on our marketable equity investments and lower net losses on our privately held investments.
Other Income (Loss), Net The components of other income (loss), net, are summarized as follows (in millions): Years Ended 2025 vs. 2024 July 26, 2025 July 27, 2024 July 29, 2023 Variance in Dollars Gains (losses) on investments, net: Available-for-sale debt investments $ (100) $ (67) $ (21) $ (33) Marketable equity investments 126 65 37 61 Privately held investments 56 (164) (193) 220 Net gains (losses) on investments 82 (166) (177) 248 Other gains (losses), net (150) (140) (71) (10) Other income (loss), net $ (68) $ (306) $ (248) $ 238 The change in our other income (loss), net was primarily driven by lower impairment charges, higher unrealized gains on our privately held investments, and higher gains on our marketable equity investments. 42 Table of Contents CISCO SYSTEMS, INC.
We also began increasing our inventory supply chain balances starting in fiscal 2021 in order to address significant supply constraints seen industry-wide.
In addition, we have increased our levels of inventory in recent years in order to help mitigate risks in our supply chain, and began increasing our inventory supply chain balances starting in fiscal 2021 in order to address significant supply constraints seen industry-wide at the time.
Certain of our inventory purchase commitments are directly with suppliers and relate to fixed-dollar commitments to secure supply and pricing for certain product components for multi-year periods. A significant portion of our reported purchase commitments arising from these agreements are firm, noncancelable, and unconditional commitments.
Our inventory purchase commitments are for short-term product manufacturing requirements as well as for commitments to suppliers to secure manufacturing capacity. Certain of our inventory purchase commitments are directly with suppliers and relate to fixed-dollar commitments to secure supply and pricing for certain product components for multi-year periods.
Inventory Valuation and Liability for Purchase Commitments with Contract Manufacturers and Suppliers Inventory is written down based on excess and obsolete inventories, determined primarily by future demand forecasts.
Inventory Valuation and Liability for Purchase Commitments with Contract Manufacturers and Suppliers Inventory is written down based on excess and obsolete inventories, determined primarily by future demand forecasts. Inventory write-downs are measured as the difference between the cost of the inventory and net realizable value, based upon assumptions about future demand, and are charged to the provision for inventory.
The increase in deferred product revenue of 15% was primarily due to the contribution from the Splunk acquisition of $1.7 billion and increased deferrals related to our recurring software offerings.
The increase in deferred product revenue of 2% was primarily due to increased deferrals related to our recurring software offerings. Deferred service revenue was flat year over year.
Deferred Revenue The following table presents the breakdown of deferred revenue (in millions): July 27, 2024 July 29, 2023 Increase (Decrease) Product $ 13,219 $ 11,505 $ 1,714 Services 15,256 14,045 1,211 Total $ 28,475 $ 25,550 $ 2,925 Reported as: Current $ 16,249 $ 13,908 $ 2,341 Noncurrent 12,226 11,642 584 Total $ 28,475 $ 25,550 $ 2,925 Total deferred revenue increased 11% in fiscal 2024.
Deferred Revenue The following table presents the breakdown of deferred revenue (in millions): July 26, 2025 July 27, 2024 Increase (Decrease) Product $ 13,490 $ 13,219 $ 271 Services 15,289 15,256 33 Total $ 28,779 $ 28,475 $ 304 Reported as: Current $ 16,416 $ 16,249 $ 167 Noncurrent 12,363 12,226 137 Total $ 28,779 $ 28,475 $ 304 Total deferred revenue increased 1% in fiscal 2025.
Restructuring and Other Charges We recognized total restructuring and other charges, included in operating expenses, of $789 million and $531 million in fiscal 2024 and 2023, respectively. In the first quarter of fiscal 2025, we announced a restructuring plan in order to allow us to invest in key growth opportunities and drive more efficiencies in our business.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) In the first quarter of fiscal 2025, we announced a restructuring plan in order to allow us to invest in key growth opportunities and drive more efficiencies in our business.
With regard to our geographic segment performance, on a year-over-year basis, revenue in Americas decreased by 11%, EMEA decreased by 11% and APJC decreased by 6%. From a product category perspective, we experienced a product revenue decline in Networking, partially offset by growth in Security and Observability, driven in large part by the contribution of Splunk.
Within total revenue, product revenue increased by 10% and services revenue was flat. With regard to our geographic segment performance, on a year-over-year basis, revenue in Americas increased by 9%, EMEA increased by 4% and APJC increased by 7%. From a product category perspective, we experienced product revenue growth in Networking, Security, Observability, and Collaboration .
For a full discussion of our strategy and priorities, see “Item 1.
Our strategy is to securely connect everything to make those desired outcomes possible. For a full discussion of our strategy and priorities, see “Item 1.
The provision for the liability related to purchase commitments with contract manufacturers and suppliers was $243 million, $423 million, and $227 million in fiscal 2024, 2023, and 2022, respectively.
Our total provisions for inventory and the liability related to purchase commitments with contract manufacturers and suppliers were $493 million, $819 million, and $730 million in fiscal 2025, 2024, and 2023, respectively.
Provision for Income Taxes The provision for income taxes resulted in an effective tax rate of 15.6% for fiscal 2024, compared with 17.7% for fiscal 2023.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) Provision for Income Taxes The provision for income taxes resulted in an effective tax rate of 8.3% for fiscal 2025, compared with 15.6% for fiscal 2024.