Biggest changeReconciliation of Net Income (Loss) to Adjusted EBITDA: Year Ended December 31, 2024 2023 2022 (in thousands) Net income (loss) $ 32,169 $ (51,287 ) $ (24,416 ) Stock-based compensation 20,614 22,808 28,986 Depreciation and amortization 5,672 6,196 5,848 Restructuring and other charges — 23,568 — Acquisition-related costs — (150 ) (4,135 ) Interest income (2,079 ) (1,251 ) (349 ) Income taxes 1,839 577 — Adjusted EBITDA $ 58,215 $ 461 $ 5,934 31 Table of Contents Results of Operations The following tables set forth our results of operations for the periods shown: Year Ended December 31, 2024 2023 2022 (in thousands) Statement of Operations Data: Revenue(1) $ 500,190 $ 287,921 $ 404,127 Cost and operating expenses(2): Cost of revenue 20,922 22,455 23,980 Sales and marketing 387,700 240,131 349,255 Research and development 29,553 27,591 31,713 General and administrative 30,264 26,301 28,102 Restructuring and other charges — 23,568 — Acquisition-related costs — (150 ) (4,135 ) Total cost and operating expenses 468,439 339,896 428,915 Income (loss) from operations 31,751 (51,975 ) (24,788 ) Other income: Interest income 2,079 1,251 349 Other income, net 178 14 23 Total other income, net 2,257 1,265 372 Income (loss) before income taxes 34,008 (50,710 ) (24,416 ) Income tax expense (1,839 ) (577 ) — Net income (loss) $ 32,169 $ (51,287 ) $ (24,416 ) Other Financial and Operational Data: Variable marketing dollars $ 155,227 $ 100,282 $ 128,258 Adjusted EBITDA(3) $ 58,215 $ 461 $ 5,934 (1) Comprised of revenue from the following distribution channels: Year Ended December 31, 2024 2023 2022 Direct channels 86 % 81 % 86 % Indirect channels 14 % 19 % 14 % 100 % 100 % 100 % (2) Includes stock-based compensation expense as follows: Year Ended December 31, 2024 2023 2022 (in thousands) Cost of revenue $ 182 $ 219 $ 281 Sales and marketing 6,796 8,667 11,018 Research and development 5,502 8,053 10,328 General and administrative 8,134 5,869 7,359 Restructuring and other charges — 1,288 — $ 20,614 $ 24,096 $ 28,986 32 Table of Contents (3) See “—Non-GAAP Financial Measure” for information regarding our use of adjusted EBITDA as a non-GAAP financial measure and a reconciliation of adjusted EBITDA to its comparable GAAP financial measure.
Biggest changeReconciliation of Net Income (Loss) to Adjusted EBITDA: Year Ended December 31, 2025 2024 2023 (in thousands) Net income (loss) $ 99,311 $ 32,169 $ (51,287 ) Stock-based compensation 24,299 20,614 22,808 Depreciation and amortization 3,811 5,672 6,196 Legal settlement 8,232 — — Restructuring and other charges — — 23,568 Acquisition-related costs — — (150 ) Interest income (3,574 ) (2,079 ) (1,251 ) Income taxes (37,488 ) 1,839 577 Adjusted EBITDA $ 94,591 $ 58,215 $ 461 30 Table of Contents Results of Operations The following tables set forth our results of operations for the periods shown: Year Ended December 31, 2025 2024 2023 (in thousands) Statement of Operations Data: Revenue(1) $ 692,521 $ 500,190 $ 287,921 Cost and operating expenses(2): Cost of revenue 19,375 20,922 22,455 Sales and marketing 541,008 387,700 240,131 Research and development 31,504 29,553 27,591 General and administrative 34,066 30,264 26,301 Legal settlement 8,232 — — Restructuring and other charges — — 23,568 Acquisition-related costs — — (150 ) Total cost and operating expenses 634,185 468,439 339,896 Income (loss) from operations 58,336 31,751 (51,975 ) Other income (expense): Interest income 3,574 2,079 1,251 Other income (expense), net (87 ) 178 14 Total other income, net 3,487 2,257 1,265 Income (loss) before income taxes 61,823 34,008 (50,710 ) Income tax benefit (expense) 37,488 (1,839 ) (577 ) Net income (loss) $ 99,311 $ 32,169 $ (51,287 ) Other Financial and Operational Data: Variable marketing dollars $ 191,855 $ 155,227 $ 100,282 Adjusted EBITDA(3) $ 94,591 $ 58,215 $ 461 (1) Comprised of revenue from the following distribution channels: Year Ended December 31, 2025 2024 2023 Direct channels 87 % 86 % 81 % Indirect channels 13 % 14 % 19 % 100 % 100 % 100 % (2) Includes stock-based compensation expense as follows: Year Ended December 31, 2025 2024 2023 (in thousands) Cost of revenue $ 122 $ 182 $ 219 Sales and marketing 7,139 6,796 8,667 Research and development 6,291 5,502 8,053 General and administrative 10,747 8,134 5,869 Restructuring and other charges — — 1,288 $ 24,299 $ 20,614 $ 24,096 (3) See “—Non-GAAP Financial Measure” for information regarding our use of adjusted EBITDA as a non-GAAP financial measure and a reconciliation of adjusted EBITDA to its comparable GAAP financial measure. 31 Table of Contents Comparison of the Years Ended December 31, 2025 and 2024 Revenue Year Ended December 31, Change 2025 2024 Amount % (dollars in thousands) Revenue $ 692,521 $ 500,190 $ 192,331 38.5 % Revenue increased by $192.3 million from $500.2 million for the year ended December 31, 2024 to $692.5 million for the year ended December 31, 2025.
Referral Revenue We recognize referral revenue when we satisfy our performance obligations by delivering the referrals to our customers in an amount that reflects the consideration to which we expect to be entitled in exchange for those referrals.
We recognize referral revenue when we satisfy our performance obligations by delivering the referrals to our customers in an amount that reflects the consideration to which we expect to be entitled in exchange for those referrals.
Some of these limitations are: • adjusted EBITDA excludes stock-based compensation expense as it has recently been, and will continue to be for the foreseeable future, a significant recurring non-cash expense for our business; • adjusted EBITDA excludes depreciation and amortization expense and, although this is a non-cash expense, the assets being depreciated and amortized may have to be replaced in the future; • adjusted EBITDA excludes restructuring and other charges, which includes the sale of health assets, that affects cash available to us; • adjusted EBITDA excludes acquisition-related costs that affects cash available to us and the change in fair value of non-cash contingent consideration liabilities; • adjusted EBITDA does not reflect the cash received from interest income on our investments, which affects the cash available to us; • adjusted EBITDA does not reflect income taxes that affects cash available to us; and • the expenses and other items that we exclude in our calculation of adjusted EBITDA may differ from the expenses and other items, if any, that other companies may exclude from adjusted EBITDA when they report their operating results.
Some of these limitations are: • adjusted EBITDA excludes stock-based compensation expense as it has recently been, and will continue to be for the foreseeable future, a significant recurring non-cash expense for our business; • adjusted EBITDA excludes depreciation and amortization expense and, although this is a non-cash expense, the assets being depreciated and amortized may have to be replaced in the future; • adjusted EBITDA excludes legal settlement expense that affects cash available to us; • adjusted EBITDA excludes restructuring and other charges, which includes the sale of health assets, that affects cash available to us; • adjusted EBITDA excludes acquisition-related costs that affects cash available to us and the change in fair value of non-cash contingent consideration liabilities; • adjusted EBITDA does not reflect the cash received from interest income on our investments, which affects the cash available to us; • adjusted EBITDA does not reflect income taxes that affects cash available to us; and • the expenses and other items that we exclude in our calculation of adjusted EBITDA may differ from the expenses and other items, if any, that other companies may exclude from adjusted EBITDA when they report their operating results.
Accordingly, we believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future prospects. 30 Table of Contents Adjusted EBITDA is not prepared in accordance with GAAP and should not be considered in isolation of, or as an alternative to, measures prepared in accordance with GAAP.
Accordingly, we believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future prospects. 29 Table of Contents Adjusted EBITDA is not prepared in accordance with GAAP and should not be considered in isolation of, or as an alternative to, measures prepared in accordance with GAAP.
Our marketplace enables consumers to choose to visit an insurance provider’s website to purchase a policy or engage with a carrier or agent by phone or submit their data to insurance providers to receive quotes. Our services are free for consumers, and we derive our revenue principally from consumer inquires sold as referrals to insurance providers.
Our marketplace enables consumers to choose to visit an insurance provider’s website to purchase a policy or engage with a carrier or agent by phone or submit their data to insurance providers to receive quotes. Our services are free for consumers, and we derive our revenue principally from consumer inquiries sold as referrals to insurance providers.
The decrease in variable marketing margin was primarily due to the relative mix of referral types and competitive pricing for advertising spend. Comparison of the Years Ended December 31, 2023 and 2022 For a discussion of our results of operations for the year ended December 31, 2023 as compared to the year ended December 31, 2022, see Item 7.
The decrease in variable marketing margin was primarily due to competitive pricing for advertising spend and the relative mix of referral types. Comparison of the Years Ended December 31, 2024 and 2023 For a discussion of our results of operations for the year ended December 31, 2024 as compared to the year ended December 31, 2023, see Item 7.
Factors Affecting Our Performance We believe that our performance and future growth depend on a number of factors that present significant opportunities for us but also pose risks and challenges, including those discussed below and in the section titled “Risk Factors.” Auto insurance industry risk For the years ended December 31, 2024 and 2023, we derived 89% and 79%, respectively, of our revenue from auto insurance providers and our financial results depend on the performance of the auto insurance industry.
Factors Affecting Our Performance We believe that our performance and future growth depend on a number of factors that present significant opportunities for us but also pose risks and challenges, including those discussed below and in the section titled “Risk Factors.” Auto insurance industry risk For the years ended December 31, 2025 and 2024, we derived 91% and 89%, respectively, of our revenue from auto insurance providers and our financial results depend on the performance of the auto insurance industry.
Recently Issued Accounting Pronouncements A description of recently issued accounting pronouncements that may potentially impact our financial position and results of operations is disclosed in Note 2 to our audited consolidated financial statements appearing in Part II, Item 8 of this Annual Report on Form 10-K.
Recently Issued Accounting Pronouncements A description of recently issued accounting pronouncements that may potentially impact our financial position and results of operations is disclosed in Note 2 to our audited consolidated financial statements appearing in Part II, Item 8 of this Annual Report on Form 10-K. 36 Table of Contents
Marketing costs consist primarily of content and creative development, public relations, memberships, and event costs. We expect our sales and marketing expense will increase as we expect increased carrier spend for referrals, which will impact our advertising expenditures. 29 Table of Contents Research and Development Research and development expense consists primarily of personnel-related costs for software development and product management.
Marketing costs consist primarily of content and creative development, public relations, memberships, and event costs. We expect our sales and marketing expense will increase as we expect increased carrier spend for referrals, which will impact our advertising expenditures. Research and Development Research and development expense consists primarily of personnel-related costs for software development and product management.
We believe our existing cash and cash equivalents will be sufficient to fund our operating expenses and capital expenditure requirements for at least the next 12 months from the issuance date of the consolidated financial statements, without considering the borrowing availability under our revolving line of credit.
We believe our existing cash and cash equivalents will be sufficient to fund our operating expenses and capital expenditure requirements for at least the next 12 months from the issuance date of the consolidated financial statements, without considering the borrowing availability under the Credit Agreement.
We support three secure consumer referral formats: • Clicks: An online-to-online referral, with a handoff of the consumer to the provider’s website. • Data: An online-to-offline referral, with quote request data transmitted to the provider for follow-up. • Calls: An online-to-offline referral for outbound calls and an offline-to-offline referral for inbound calls, with the consumer and provider connected by phone.
We support three secure consumer referral formats: • Clicks: An online-to-online referral, with a handoff of the consumer to the provider’s website. 27 Table of Contents • Data: An online-to-offline referral, with quote request data transmitted to the provider for follow-up. • Calls: An online-to-offline referral for outbound calls and an offline-to-offline referral for inbound calls, with the consumer and provider connected by phone.
As a result, our liquidity and capital resources in future periods should be analyzed in conjunction with such factors. We lease office space in Cambridge, Massachusetts under non-cancelable operating leases through December 2027. We lease office space in Belfast, Northern Ireland pursuant to a sublease that expires in July 2027.
As a result, our liquidity and capital resources in future periods should be analyzed in conjunction with such factors. 35 Table of Contents We lease office space in Cambridge, Massachusetts under non-cancelable operating leases through December 2027. We lease office space in Belfast, Northern Ireland pursuant to a sublease that expires in July 2027.
We define variable marketing margin, or VMM, as VMD divided by revenue. We use VMD and VMM to measure the efficiency of individual advertising and consumer acquisition sources and to make trade-off decisions to manage our return on advertising.
We define variable marketing margin, or VMM, as VMD divided by revenue. We use VMD and VMM to measure the efficiency of individual advertising and consumer acquisition sources and to make trade-off decisions to manage our return on advertising. We do not use VMD or VMM as a measure of profitability.
We estimate the fair value of RSUs granted based on the market value of our common stock.
We estimate the fair value of RSUs granted based on the market value of our common stock on the date of grant.
Income Taxes Income tax expense is based on our estimate of taxable income, applicable income tax rates, net research and development tax credits, net operating loss carryforwards, changes in valuation allowance estimates and deferred income taxes.
Income Taxes Income tax benefit (expense) is based on taxable income (loss), applicable income tax rates, net research and development tax credits, net operating loss carryforwards, changes in valuation allowance estimates and deferred income taxes.
Our future capital requirements may vary materially from those currently planned and will depend on many factors, including our revenue, the timing and extent of spending on business initiatives, purchases of capital equipment to support our growth, sales and marketing activities, impact to our business from our recent restructuring, expansion of our business through acquisitions or our investments in complementary offerings, technologies or businesses, market acceptance of our platform and overall economic conditions.
Our future capital requirements may vary materially from those currently planned and will depend on many factors, including our revenue, the timing and extent of spending on business initiatives, purchases of common stock under our share repurchase program, purchases of capital equipment to support our growth, sales and marketing activities, expansion of our business through acquisitions or our investments in complementary offerings, technologies or businesses, market acceptance of our platform and overall economic conditions.
The most directly comparable GAAP measure to adjusted EBITDA is net income (loss). We monitor and present in this Annual Report on Form 10-K adjusted EBITDA because it is a key measure used by our management and board of directors to understand and evaluate our operating performance, to establish budgets and to develop operational goals for managing our business.
We monitor and present in this Annual Report on Form 10-K adjusted EBITDA because it is a key measure used by our management and board of directors to understand and evaluate our operating performance, to establish budgets and to develop operational goals for managing our business.
Commission revenue represented less than 10% of total revenue for each of the years ended December 31, 2024 and 2023, and 13% of total revenue for the year ended December 31, 2022.
Commission revenue represented less than 1% of total revenue for each of the years ended December 31, 2025 and 2024, and less than 10% of revenue for the year ended December 31, 2023.
Under the 2023 Amended Loan Agreement, we have agreed to certain affirmative and negative covenants to which we will remain subject until maturity. The covenants include limitations on our ability to incur additional indebtedness and engage in certain fundamental business transactions, such as mergers or acquisitions of other businesses.
Under the Credit Agreement, we have agreed to certain affirmative and negative covenants, reporting requirements and other customary requirements to which we will remain subject until maturity. The covenants include limitations on our ability to incur additional indebtedness, pay cash dividends, and engage in certain fundamental business transactions, such as mergers or acquisitions of other businesses.
Net cash provided by financing activities during the year ended December 31, 2024 and 2023 consisted of proceeds received from the exercise of common stock options, partially offset by tax withholding payments relating to net share settlements. 36 Table of Contents For a discussion of our cash flows for the year ended December 31, 2022 see Item 7.
During the year ended December 31, 2024, net cash provided by financing activities was $1.7 million, consisting of proceeds received from the exercise of common stock options, partially offset by tax withholding payments relating to net share settlements. For a discussion of our cash flows for the year ended December 31, 2023 see Item 7.
In an event of default, as defined in the 2023 Amended Loan Agreement, and until such event is no longer continuing, the annual interest rate to be charged would be the annual rate otherwise applicable to borrowings under the 2023 Amended Loan Agreement plus 5.00%. Borrowings are collateralized by substantially all of our assets and property.
In an event of default, as defined in the Credit Agreement, and until such event is no longer continuing, the annual interest rate to be charged will be the annual rate otherwise applicable to borrowings at such time plus 2.00%. Borrowings are collateralized by substantially all of our assets and property.
Cost of Revenue Year Ended December 31, Change 2024 2023 Amount % (dollars in thousands) Cost of revenue $ 20,922 $ 22,455 $ (1,533 ) -6.8 % Percentage of revenue 4.2 % 7.8 % Cost of revenue decreased from $22.5 million for the year ended December 31, 2023 to $20.9 million for the year ended December 31, 2024.
Cost of Revenue Year Ended December 31, Change 2025 2024 Amount % (dollars in thousands) Cost of revenue $ 19,375 $ 20,922 $ (1,547 ) -7.4 % Percentage of revenue 2.8 % 4.2 % Cost of revenue decreased from $20.9 million for the year ended December 31, 2024 to $19.4 million for the year ended December 31, 2025.
Net cash used by changes in our operating assets and liabilities consisted primarily of a $15.0 million decrease in accounts payable and accrued expenses and other current liabilities, partially offset by an $8.2 million decrease in accounts receivable, a $4.2 million decrease in commissions receivable and a $1.0 million decrease in prepaid expenses and other current assets.
Net cash used by changes in our operating assets and liabilities consisted primarily of a $13.8 million increase in accounts receivable and a $4.4 million increase in prepaid expenses and other current assets, partially offset by a net $14.8 million increase in accounts payable and accrued expenses and other current liabilities.
Research and Development Year Ended December 31, Change 2024 2023 Amount % (dollars in thousands) Research and development expense $ 29,553 $ 27,591 $ 1,962 7.1 % Percentage of revenue 5.9 % 9.6 % 33 Table of Contents Research and development expenses increased by $2.0 million from $27.6 million for the year ended December 31, 2023 to $29.6 million for the year ended December 31, 2024.
Research and Development Year Ended December 31, Change 2025 2024 Amount % (dollars in thousands) Research and development expense $ 31,504 $ 29,553 $ 1,951 6.6 % Percentage of revenue 4.5 % 5.9 % Research and development expenses increased by $2.0 million from $29.6 million for the year ended December 31, 2024 to $31.5 million for the year ended December 31, 2025.
We had net income of $32.2 million for the year ended December 31, 2024 and net losses of $51.3 million and $24.4 million for the years ended December 31, 2023 and 2022, respectively, and had $58.2 million, $0.5 million and $5.9 million in adjusted EBITDA for these same periods, respectively.
We had net income of $99.3 million and $32.2 million for the years ended December 31, 2025 and 2024, respectively, and a net loss of $51.3 million for the year ended December 31, 2023, and had $94.6 million, $58.2 million and $0.5 million in adjusted EBITDA for these same periods, respectively.
Changes in accounts receivable, prepaid expenses and other current assets and accounts payable and accrued expenses and other current liabilities were generally due to level of activity in our business and timing of customer and vendor invoicing and payments. Collection of commissions receivable depends upon the timing of our receipt of commission payments from insurance carriers.
Changes in accounts receivable, prepaid expenses and other current assets and accounts payable and accrued expenses and other current liabilities were generally due to level of activity in our business and timing of customer and vendor invoicing and payments.
The increase in interest income in 2024 was due to higher invested cash balances. Other income (expense), net was not significant for either of the years ended December 31, 2024 or 2023.
Other Income (Expense) Other income (expense) included interest income of $3.6 million and $2.1 million for the years ended December 31, 2025 and 2024, respectively. The increase in interest income in 2025 was due to higher invested cash balances. Other income (expense), net was not significant for either of the years ended December 31, 2025 or 2024.
Furthermore, total revenue from our largest auto insurance carrier customer was 39% of our revenue for the year ended December 31, 2024 and revenue from our two largest customers was 27% in the aggregate of our revenue for the year ended December 31, 2023.
Furthermore, total revenue from our two largest customers accounted for 38% and 11%, respectively, of our total revenue for the year ended December 31, 2025 and revenue from our largest auto insurance carrier customer was 39% of our revenue for the year ended December 31, 2024.
Management’s Discussion and Analysis of Financial Condition and Results of Operations—Results of Operations—Comparison of the Years Ended December 31, 2023 and 2022 included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023.
Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources—Cash Flows included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2024.
General and Administrative General and administrative expense consists of personnel-related costs and related expenses for executive, finance, legal, human resources, technical support and administrative personnel as well as the costs associated with professional fees for external legal, accounting and other consulting services, insurance premiums and payment processing and billing costs.
We expect that research and development expense will increase in 2026 as compared to 2025. 28 Table of Contents General and Administrative General and administrative expense consists of personnel-related costs and related expenses for executive, finance, legal, human resources, technical support and administrative personnel as well as the costs associated with professional fees for external legal, accounting and other consulting services, insurance premiums and payment processing and billing costs.
We do not use VMD or VMM as a measure of profitability. 28 Table of Contents Key Components of Our Results of Operations Revenue We generate our revenue primarily from consumer inquiries sold as referrals to insurance provider customers, consisting of carriers and agents, as well as to indirect distributors.
Key Components of Our Results of Operations Revenue We generate our revenue primarily from consumer inquiries sold as referrals to insurance provider customers, consisting of carriers and agents, as well as to indirect distributors.
In the years ended December 31, 2024, 2023 and 2022, our total revenue was $500.2 million, $287.9 million and $404.1 million, respectively, representing a year-over-year increase of 73.7% from 2023 to 2024 and a year-over-year decrease of 28.8% from 2022 to 2023.
In the years ended December 31, 2025, 2024 and 2023, our total revenue was $692.5 million, $500.2 million and $287.9 million, respectively, representing year-over-year increases of 38.5% from 2024 to 2025 and 73.7% from 2023 to 2024.
Adjusted EBITDA is not based on any standardized methodology prescribed by GAAP and is not necessarily comparable to similarly titled measures presented by other companies. Adjusted EBITDA . We define adjusted EBITDA as our net income (loss), excluding the impact of stock-based compensation expense; depreciation and amortization expense; restructuring and other charges; acquisition-related costs; interest income; and income taxes.
We define adjusted EBITDA as our net income (loss), excluding the impact of stock-based compensation expense; depreciation and amortization expense; legal settlement expense; restructuring and other charges; acquisition-related costs; interest income; and income taxes. The most directly comparable GAAP measure to adjusted EBITDA is net income (loss).
Sales and Marketing Year Ended December 31, Change 2024 2023 Amount % (dollars in thousands) Sales and marketing expense $ 387,700 $ 240,131 $ 147,569 61.5 % Percentage of revenue 77.5 % 83.4 % Sales and marketing expenses increased by $147.6 million from $240.1 million for the year ended December 31, 2023 to $387.7 million for the year ended December 31, 2024.
Sales and Marketing Year Ended December 31, Change 2025 2024 Amount % (dollars in thousands) Sales and marketing expense $ 541,008 $ 387,700 $ 153,308 39.5 % Percentage of revenue 78.1 % 77.5 % Sales and marketing expenses increased by $153.3 million from $387.7 million for the year ended December 31, 2024 to $541.0 million for the year ended December 31, 2025.
A significant portion of our commissions receivable asset is classified as long term. Investing activities Net cash used in investing activities was $4.1 million for the year ended December 31, 2024, consisting of cash used to acquire property and equipment, which included the capitalization of software development costs.
Investing activities Net cash used in investing activities was $5.1 million and $4.1 million for the years ended December 31, 2025 and 2024, respectively, consisting of cash used to acquire property and equipment, which included the capitalization of software development costs.
On January 24, 2025, the United States Court of Appeals for the Eleventh Circuit vacated these amended regulations, which were scheduled to go into effect on January 27, 2025. It remains unclear whether or how government agencies or legislatures will revisit telephone call consent issues.
On January 24, 2025, the United States Court of Appeals for the Eleventh Circuit vacated these amended regulations, which were scheduled to go into effect on January 27, 2025.
Further, our profitability will be impacted by our ability to acquire quote requests in significant volume, at prices that are attractive, and that represent high-intent shoppers for which insurance providers will purchase referrals.
Further, our profitability will be impacted by our ability to acquire quote requests in significant volume, at prices that are attractive, and that represent high-intent shoppers for which insurance providers will purchase referrals. 26 Table of Contents Increasing the number of insurance providers and their respective spend in our marketplace Our success also depends on our ability to retain and grow our insurance provider network.
Cash Flows The following table shows a summary of our cash flows: Year Ended December 31, 2024 2023 2022 (in thousands) Net cash provided by (used in) operating activities $ 66,566 $ (2,828 ) $ (15,791 ) Net cash provided by (used in) investing activities (4,114 ) 9,354 (4,290 ) Net cash provided by financing activities 1,707 577 15,842 Effect of exchange rate changes on cash, cash equivalents and restricted cash 1 18 (27 ) Net increase (decrease) in cash, cash equivalents and restricted cash $ 64,160 $ 7,121 $ (4,266 ) Operating activities Operating activities provided $66.6 million and used $2.8 million of cash during the years ended December 31, 2024 and 2023, respectively.
At this time, we have no plans to sell any such securities under this registration statement. 34 Table of Contents Cash Flows The following table shows a summary of our cash flows: Year Ended December 31, 2025 2024 2023 (in thousands) Net cash provided by (used in) operating activities $ 95,381 $ 66,566 $ (2,828 ) Net cash provided by (used in) investing activities (5,057 ) (4,114 ) 9,354 Net cash provided by (used in) financing activities (21,064 ) 1,707 577 Effect of exchange rate changes on cash, cash equivalents and restricted cash 3 1 18 Net increase in cash, cash equivalents and restricted cash $ 69,263 $ 64,160 $ 7,121 Operating activities Operating activities provided $95.4 million and $66.6 million of cash during the years ended December 31, 2025 and 2024, respectively.
The increase in research and development expense was due primarily to an increase in personnel-related costs of $1.7 million related primarily to net compensation. Personnel-related costs included stock-based compensation expense of $5.5 million and $8.1 million for the years ended December 31, 2024 and 2023, respectively.
The increase in general and administrative expenses was primarily due to an increase in personnel-related costs of $2.3 million, primarily due to increased stock-based compensation expense, and an increase in professional fees of $0.9 million for consulting services. Personnel-related costs included $10.7 million and $8.1 million of stock-based compensation expense for the years ended December 31, 2025 and 2024, respectively.
In 2023 and 2022, the auto insurance industry experienced deteriorated underwriting performance due to a rise in claims, inflation, and inadequate policy premiums. This deteriorated underwriting performance caused our insurance carrier customers to reduce spending on new customer acquisition, which had a negative impact on the pricing and demand for consumer referrals in our marketplace throughout 2023.
Business cycles within the auto insurance industry heavily impact our carrier customers’ advertising spend with us, such as the downturn we saw in 2022 and 2023, when the auto insurance industry experienced deteriorated underwriting performance due to a rise in claims, inflation, and inadequate policy premiums, which had a negative impact on the pricing and demand for consumer referrals in our marketplace throughout 2023.
We expect that general and administrative expense will increase modestly in 2025 as compared to 2024. Restructuring and Other Charges Restructuring and other charges includes costs related to the recent restructuring and our exit of the health insurance vertical. We completed this restructuring and exit from health in 2023.
Restructuring and Other Charges Restructuring and other charges includes costs related to the restructuring and our exit from the health insurance vertical that we completed in 2023.
Cash used by operating activities in the year ended December 31, 2023 resulted from our net loss of $51.3 million and net cash used by changes in our operating assets and liabilities of $1.7 million, partially offset by net non-cash charges of $50.1 million, which included a loss on sale of health assets of $19.4 million.
Cash provided by operating activities in the year ended December 31, 2025 resulted from our net income of $99.3 million, partially offset by net non-cash income of $2.4 million and net cash used by changes in our operating assets and liabilities of $1.6 million.
The increase in revenue from our home and renters insurance vertical was primarily due to an increase in carrier spend for referrals.
The increase in revenue was primarily due to an increase of $183.7 million in our automotive vertical due to an increase in carrier spend for referrals, primarily from our three largest customers. Revenue also increased in our home and renters vertical by $10.6 million due to an increase in carrier spend for referrals.
Our business could be affected directly because we operate websites, conduct telephonic and email marketing, and collect, store, share, and use consumer information and other data. Our business also could be affected indirectly if our customers were to adjust their operations as a result of regulatory changes and enforcement activity.
Our business also could be affected indirectly if our customers were to adjust their operations as a result of regulatory changes and enforcement activity.
In addition, under the 2023 Amended Loan Agreement and through the maturity date, we are required to maintain a minimum Adjusted Quick Ratio of 1.10 to 1.00 defined as the ratio of (1) the sum of (x) unrestricted cash and cash equivalents held at the Lender plus (y) net accounts receivable reflected on our balance sheet to (2) current liabilities, including all borrowings outstanding under the 2023 Amended Loan Agreement, but excluding the current portion of deferred revenue (in each case determined in accordance with GAAP).
In addition, under the Credit Agreement and through the maturity date, for any period we do not maintain a minimum Adjusted Quick Ratio of 1.30 to 1.00, defined as the ratio of (1) the sum of (x) unrestricted cash and cash equivalents held at the Lenders plus (y) net accounts receivable reflected on our balance sheet (excluding accounts receivable that are more than 90 days past due, intercompany receivables, and receivables subject to dispute) to (2) current liabilities, including all borrowings outstanding under Credit Agreement, but excluding the current portion of deferred revenue (in each case determined substantially in accordance with GAAP), the Agent shall have the ability to use our cash receipts to repay outstanding obligations until such time as the Adjusted Quick Ratio is equal to or greater than 1.30 to 1.00 for two consecutive months.
We also generate revenue from commissions paid to us by insurance carriers for the sale of policies by our direct to consumer, or DTC, insurance agency in our automotive insurance vertical, and prior to our exit from health in 2023, in our health insurance vertical.
Prior to the sale of carrier contracts in May 2025, we also generated revenue in the automotive insurance vertical from commission fees for the sale of policies as part of our direct to consumer agency and, prior to our exit from the health insurance vertical in 2023, we generated commission revenue in our other insurance vertical.
As of December 31, 2024, we were obligated to make total minimum lease payments of $4.1 million under such leases, of which $1.4 million is payable in 2025. We have outstanding agreements with various vendors for hosting and other technical services. We believe that we will be able to fund these obligations through our existing cash and cash equivalents.
The remaining purchase commitment as of December 31, 2025 was $15.5 million, of which $3.5 million relates to the next twelve months. We have outstanding agreements with various vendors for hosting and other technical services. We believe that we will be able to fund these obligations through our existing cash and cash equivalents.
General and Administrative Year Ended December 31, Change 2024 2023 Amount % (dollars in thousands) General and administrative expense $ 30,264 $ 26,301 $ 3,963 15.1 % Percentage of revenue 6.1 % 9.1 % General and administrative expenses increased by $4.0 million from $26.3 million for the year ended December 31, 2023 to $30.3 million for the year ended December 31, 2024.
The increase in research and development expense was primarily due to an increase in personnel-related costs of $1.2 million due to increased headcount and increased consulting expense of $0.5 million. 32 Table of Contents General and Administrative Year Ended December 31, Change 2025 2024 Amount % (dollars in thousands) General and administrative expense $ 34,066 $ 30,264 $ 3,802 12.6 % Percentage of revenue 4.9 % 6.1 % General and administrative expenses increased by $3.8 million from $30.3 million for the year ended December 31, 2024 to $34.1 million for the year ended December 31, 2025.
Revenue Recognition We derive our revenue primarily by selling consumer referrals to our insurance provider customers, including insurance carriers, agents and indirect distributors. We also generate revenue from commission fees for the sale of policies, primarily in our automotive insurance vertical, and prior to our exit from health in 2023, in our health insurance vertical.
Revenue Recognition We derive our revenue primarily by selling consumer referrals to our insurance provider customers, including insurance carriers, agents and indirect distributors.
Adjusted EBITDA We define Adjusted EBITDA as net income (loss), adjusted to exclude: stock-based compensation expense, depreciation and amortization expense, restructuring and other charges, acquisition-related costs, interest income and income taxes. Adjusted EBITDA is a non-GAAP financial measure that we present in this Annual Report on Form 10-K to supplement the financial information we present on a GAAP basis.
Adjusted EBITDA is a non-GAAP financial measure that we present in this Annual Report on Form 10-K to supplement the financial information we present on a GAAP basis.
We expect that research and development expense will increase modestly in 2025 as compared to 2024.
We expect that general and administrative expense will increase in 2026 as compared to 2025, primarily due to personnel-related costs.
For the periods presented, our total revenue consisted of revenue generated within our insurance verticals as follows: Year Ended December 31, 2024 2023 2022 (in thousands) Automotive $ 446,095 $ 227,505 $ 324,417 Home and Renters 52,013 40,889 31,909 Other 2,082 19,527 47,801 Total Revenue $ 500,190 $ 287,921 $ 404,127 Cost and Operating Expenses Our cost and operating expenses consist of cost of revenue, sales and marketing, research and development, general and administrative expenses, restructuring and other charges and acquisition-related costs.
For the periods presented, our total revenue consisted of revenue generated within our insurance verticals as follows: Year Ended December 31, 2025 2024 2023 (in thousands) Automotive $ 629,831 $ 446,095 $ 227,505 Home and renters 62,650 52,013 40,889 Other 40 2,082 19,527 Total revenue $ 692,521 $ 500,190 $ 287,921 We expect an overall increase in revenue in 2026 as compared to 2025, driven by our automotive and home and renters verticals, as we anticipate increased spending from our carrier partners.
Increasing the number of insurance providers and their respective spend in our marketplace Our success also depends on our ability to retain and grow our insurance provider network. Historically, we have generally expanded both the number of insurance providers and the spend per provider on our platform.
Historically, we have generally expanded both the number of insurance providers and the spend per provider on our platform. However, we have also experienced periods of decreasing carrier spend in the automotive insurance vertical as described above.
Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources—Cash Flows included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023. Contractual Obligations and Commitments Our cash flows are dependent on a number of factors in addition to our operational expenditures, including our contractual and other obligations.
Management’s Discussion and Analysis of Financial Condition and Results of Operations—Results of Operations—Comparison of the Years Ended December 31, 2024 and 2023 included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2024. 33 Table of Contents Liquidity and Capital Resources Our principal sources of liquidity are cash and cash equivalents of $171.4 million as of December 31, 2025 and up to $60.0 million of availability under our revolving line of credit.
In the more recent past, we experienced periods of decreasing carrier spend in the automotive insurance vertical as described above. Regulation Our revenue and earnings may fluctuate from time to time as a result of changes to federal, state, and industry-based laws and regulations, or changes to standards concerning the enforcement thereof.
Regulation Our revenue and earnings may fluctuate from time to time as a result of changes to federal, state, and industry-based laws and regulations, or changes to standards concerning the enforcement thereof. Our business could be affected directly because we operate websites, conduct telephonic and email marketing, and collect, store, share, and use consumer information and other data.
Income Taxes Income tax expense of $1.8 million for the year ended December 31, 2024 consisted primarily of state and federal income taxes for the portion of our taxable income that was not offset by operating loss and tax credit carryforwards.
Our effective tax rate for 2024 differs from the U.S. federal statutory income tax rate of 21.0% primarily due to the valuation allowance previously maintained against our net deferred tax assets, partially offset by state and federal income taxes for the portion of our taxable income that was not offset by operating loss and tax credit carryforwards.
We maintain a valuation allowance on our overall net deferred tax asset as it is deemed more likely than not the net deferred tax asset will not be realized. 34 Table of Contents Variable Marketing Dollars and Margin Year Ended December 31, Change 2024 2023 Amount % (dollars in thousands) Revenue $ 500,190 $ 287,921 $ 212,269 73.7 % Less: total advertising expense (a component of sales and marketing expense) 344,963 187,639 Variable marketing dollars $ 155,227 $ 100,282 $ 54,945 54.8 % Variable marketing margin 31.0 % 34.8 % The increase in variable marketing dollars was due primarily to increased carrier spend.
Variable Marketing Dollars and Margin Year Ended December 31, Change 2025 2024 Amount % (dollars in thousands) Revenue $ 692,521 $ 500,190 $ 192,331 38.5 % Less: total advertising expense (a component of sales and marketing expense) 500,666 344,963 Variable marketing dollars $ 191,855 $ 155,227 $ 36,628 23.6 % Variable marketing margin 27.7 % 31.0 % The increase in variable marketing dollars was due primarily to increased carrier spend.
The increase in sales and marketing expense was primarily due to an increase in advertising costs of $157.3 million due to an increase in carrier spend, partially offset by a decrease in personnel-related costs of $9.2 million, primarily in our DTC agency.
The increase in sales and marketing expense was primarily due to an increase in advertising costs of $155.7 million due to an increase in carrier spend and increases in lead verification services and consulting services of $0.8 million and $0.7 million, respectively.
Personnel-related costs included stock-based compensation expense of $6.8 million and $8.7 million for the years ended December 31, 2024 and 2023, respectively.
During the years ended December 31, 2025 and 2024, we capitalized $4.6 million and $2.8 million, respectively, of software development costs.
Cost of revenue decreased primarily due to a decrease in personnel-related costs of $1.4 million related primarily to decreased headcount related to our exit of the health insurance vertical, partially offset by an increase in third-party call center costs of $0.7 million due primarily to a net increase in call volume.
Decreases in personnel-related costs of $0.8 million related primarily to decreased headcount in our call center. Amortization expense decreased by $0.7 million primarily due to certain assets being fully depreciated in the third quarter of 2024.
The state of the auto insurance market remains volatile, and while we saw improvements in spending patterns in 2024, including from our largest carrier customer, not all of our carrier customers have increased their spend in a proportional or significant manner, and a full recovery could be prolonged by further cost inflation, increased claim severity and frequency, or insufficient policy premium increases. 27 Table of Contents Expanding consumer traffic Our success depends in part on the growth of our consumer traffic.
The state of the auto insurance market remains volatile, and while spending patterns have significantly improved since 2023, a number of our top carrier customers remain below their peak historical spend. Expanding consumer traffic Our success depends in part on the growth of our consumer traffic.
Pursuant to the 2023 Amended Loan Agreement, borrowings under the revolving line of credit cannot exceed 85% of eligible accounts receivable balances, bear interest at the greater of 7.0% or the prime rate as published in The Wall Street Journal and mature on July 15, 2025.
Pursuant to the Credit Agreement, borrowings under the Revolving Facility cannot exceed 85% of eligible accounts receivable balances.