Our future growth and success depend significantly on our ability to maintain the expertise of each of our Studios, to continue to innovate and to anticipate the needs of our clients and rapidly develop and maintain the expertise of each of our Studios, including relevant domain knowledge and technological capabilities required to meet those client needs, while maintaining our high standard of quality. 53 • Our ability to recruit, retain and manage our IT professionals may have an effect on our gross profit margin and our results of operations.
Our future growth and success depend significantly on our ability to maintain the expertise of each of our Studios, to continue to innovate and to anticipate the needs of our clients and rapidly develop and maintain the expertise of each of our Studios, including relevant domain knowledge and technological capabilities required to meet those client needs, while maintaining our high standard of quality. • Our ability to recruit, retain and manage our IT professionals may have an effect on our gross profit margin and our results of operations.
Revenues consist of technology services revenues and reimbursable expenses, which primarily include travel and out-of-pocket costs that are billable to clients. Revenues by Contract type We perform our services primarily under time-and-material contracts and, to a lesser extent, fixed-price contracts. The remaining portion of our revenues in each year was derived from other types of contracts.
Revenues consist of technology services revenues and reimbursable expenses, which primarily include travel and out-of-pocket costs that are billable to clients. 47 Revenues by Contract type We perform our services primarily under time-and-material contracts and, to a lesser extent, fixed-price contracts. The remaining portion of our revenues in each year was derived from other types of contracts.
In accordance with applicable regulations, we notified relevant data privacy authorities of the incident. In addition, we have implemented a variety of measures to further enhance our cybersecurity protections. To date this incident has not had a material impact on our operations, and we are unaware of any material impact on our clients’ operations. 52 A.
In accordance with applicable regulations, we notified relevant data privacy authorities of the incident. In addition, we have implemented a variety of measures to further enhance our cybersecurity protections. To date, this incident has not had a material impact on our operations, and we are unaware of any material impact on our clients’ operations. A.
See “ Information on the Company — Business overview. — Facilities and Infrastructure .” Our integrated global delivery platform allows us to deliver our services through a blend of onsite and offsite methods.
See “ Information on the Company — Business overview. — Facilities and Infrastructure .”Our integrated global delivery platform allows us to deliver our services through a blend of onsite and offsite methods.
Trend Information See " Operating Results — Factors Affecting Our Results of Operations ." Other than as disclosed in this report, we are not aware of any trends, uncertainties, demands, commitments, or events since December 31, 2023 that are reasonably likely to have a material adverse effect on our revenues, income, profitability, liquidity, or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future operating results or financial conditions.
Trend Information See " Operating Results — Factors Affecting Our Results of Operations ." Other than as disclosed in this report, we are not aware of any trends, uncertainties, demands, commitments, or events since December 31, 2024 that are reasonably likely to have a material adverse effect on our revenues, income, profitability, liquidity, or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future operating results or financial conditions.
Please refer to note 31 of our audited consolidated financial statements for further information. 65 Equity Compensation Arrangements On July 3, 2014, our board of directors and shareholders approved and adopted the 2014 Equity Incentive Plan, which was amended on May 9, 2016, February 13, 2019, May 18, 2021 and June 8, 2022.
Please refer to note 31 of our audited consolidated financial statements for further information. 57 Equity Compensation Arrangements 2014 Equity Incentive Plan On July 3, 2014, our board of directors and shareholders approved and adopted the 2014 Equity Incentive Plan, which was amended on May 9, 2016, February 13, 2019, May 18, 2021 and June 8, 2022.
Our non-IFRS measures of adjusted gross profit and adjusted SG&A expenses exclude the impact of certain items, such as depreciation and amortization expense, share-based compensation expense and, only with respect to adjusted SG&A expenses, acquisition-related charges and COVID-19 related charges. 59 Adjusted Profit from Operations We utilize the non-IFRS measure of adjusted profit from operations as a supplemental measure for period-to-period comparisons.
Our non-IFRS measures of adjusted gross profit and adjusted SG&A expenses exclude the impact of certain items, such as depreciation and amortization expense, share-based compensation expense and, only with respect to adjusted SG&A expenses and acquisition-related charges. Adjusted Profit from Operations We utilize the non-IFRS measure of adjusted profit from operations as a supplemental measure for period-to-period comparisons.
Adjusted profit from operations is most directly comparable to the IFRS measure of profit from operations. Adjusted profit from operations excludes the impact of certain items, such as share-based compensation expense, acquisition-related charges and COVID-19 related charges.
Adjusted profit from operations is most directly comparable to the IFRS measure of profit from operations. Adjusted profit from operations excludes the impact of certain items, such as share-based compensation expense and acquisition-related charges.
Contractual Obligations Set forth below is information concerning our fixed and determinable contractual obligations as of December 31, 2023 and the effect such obligations are expected to have on our liquidity and cash flows.
Contractual Obligations Set forth below is information concerning our fixed and determinable contractual obligations as of December 31, 2024 and the effect such obligations are expected to have on our liquidity and cash flows.
Liquidity and Capital Resources, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2022, which was filed with the SEC on February 28, 2023. Future Capital Requirements Our ability to generate cash is subject to our performance, general economic conditions, industry trends and other factors.
Liquidity and Capital Resources, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2023, which was filed with the SEC on February 29, 2024. Future Capital Requirements Our ability to generate cash is subject to our performance, general economic conditions, industry trends and other factors.
All stock-equivalent units were granted 50% in the form of PSEUs and 50% in the form of SEUs, each with a vesting period of four years, 25% becoming exercisable on or about each anniversary of the grant date. There were 28,059 and 57,779 SEUs and PSEUs outstanding as of December 31, 2023 and 2022, respectively.
All stock-equivalent units were granted 50% in the form of PSEUs and 50% in the form of SEUs, each with a vesting period of four years, 25% becoming exercisable on or about each anniversary of the grant date. 58 There were 16,586, 28,059 and 57,779 SEUs and PSEUs outstanding as of December 31, 2024, 2023 and 2022, respectively.
E. Critical Accounting Estimates See note 4 to our audited consolidated financial statements for the year ended December 31, 2023.
E. Critical Accounting Estimates See note 4 to our audited consolidated financial statements for the year ended December 31, 2024.
For 2023 and 2022, we recorded $2.3 million and $4.5 million of share-based compensation expense related to these stock-equivalent units and we delivered 4,524 and 0 common shares, respectively.
For 2024, 2023 and 2022, we recorded $0.9 million, $2.3 million and $4.5 million of share-based compensation expense related to these stock-equivalent units and we delivered 3,844, 4,524 and 0 common shares, respectively.
During 2023, we entered into several share purchase agreements to expand our service offering and capacity. Our business combinations activity resulted in cash outflows of $254 million. The fair value of the consideration recognized in our financial statements amounted to $95.2 million, based on target achievements and price adjustments. See note 26 to our audited consolidated financial statements.
Our business combinations activity resulted in cash outflows of $254 million. The fair value of the consideration recognized in our financial statements amounted to $67.5 million, based on target achievements and price adjustments. See note 26 to our audited consolidated financial statements. During 2024, we entered into several share purchase agreements to expand our service offering and capacity.
The ESPP provides such eligible employees with an opportunity to acquire a proprietary interest in the Company through the purchase of the Company’s common shares payable by means of payroll deductions. As of December 31, 2023, we have delivered 94,745 common shares under the plan. For further discussion of the ESPP, see “ Employees —2021 Employee Stock Purchase Plan". C.
The ESPP provides such eligible employees with an opportunity to acquire a proprietary interest in the Company through the purchase of the Company’s common shares payable by means of payroll deductions. As of December 31, 2024, we have delivered 140,246 common shares under the plan. For further discussion of the ESPP, see “ Employees —2021 Employee Stock Purchase Plan". C.
Operating and Financial Review and Prospects, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2022, which was filed with the SEC on February 28, 2023.
Operating and Financial Review and Prospects, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2023, which was filed with the SEC on February 29, 2024.
Net Income for the Year As a result of the foregoing, we had a net income of $158.5 million for 2023, compared to $149.5 million for 2022. 2022 Compared to 2021 For discussion related to our financial condition, changes in financial condition, and the results of operations for 2022 compared to 2021, refer to Part I, Item 5.
Net Income for the Year As a result of the foregoing, we had a net income of $169.0 million for 2024, compared to $158.5 million for 2023. 2023 Compared to 2022 For discussion related to our financial condition, changes in financial condition, and the results of operations for 2023 compared to 2022, refer to Part I, Item 5.
In the event of any repatriation of funds or declaration of dividends from our subsidiaries, there will be a tax effect because dividends from certain foreign subsidiaries are subject to taxes.
In the event of any repatriation of funds or declaration of dividends from our subsidiaries, there will be a tax effect because dividends from certain foreign subsidiaries are subject to taxes. See " Additional Information — Taxation ".
The amount of expected credit losses is updated at each reporting date to reflect changes in credit risk since initial recognition. During the years ended December 31, 2023 and 2022, we recorded a loss of $18.8 million and $6.4 million, respectively, related to the recognition of the allowance for expected credit losses.
The amount of expected credit losses is updated at each reporting date to reflect changes in credit risk since initial recognition. During the years ended December 31, 2024 and 2023, we recorded a loss of $7.0 million and $18.8 million, respectively, related to the recognition of the allowance for expected credit losses.
For the year ended December 31, 2023, we had 1,610 customers with more than ten thousands U.S. dollars in revenue in the last twelve months.
For the year ended December 31, 2024, we had 1,731 customers with more than ten thousands U.S. dollars in revenue in the last twelve months.
As evidence of the increase in scope of engagement within our client base, the number of clients that each accounted for over $5.0 million of our annual revenues increased (80 in 2023 and 65 in 2022) and the number of clients that each accounted for at least $1.0 million of our annual revenues increased to 311 in 2023 from 259 in 2022.
As evidence of the increase in scope of engagement within our client base, the number of clients that each accounted for over $5.0 million of our annual revenues increased (89 in 2024 and 80 in 2023) and the number of clients that each accounted for at least $1.0 million of our annual revenues increased to 346 in 2024 from 311 in 2023.
Until December 31, 2023, the Company granted 592,521 of these awards, net of any cancelled and/or forfeited awards. There were 1,565,733, 1,636,554 and 1,223,449 stock options, RSUs and/or PRSUs outstanding as of December 31, 2023, 2022 and 2021, respectively.
Until December 31, 2023, the Company granted 592,521 of these awards, net of any cancelled and/or forfeited awards. There were 1,452,921, 1,565,733 and 1,636,554 stock options, RSUs and/or PRSUs outstanding as of December 31, 2024, 2023 and 2022, respectively.
Financing Activities Net cash of $44.5 million was provided by financing activities for the year ended December 31, 2023, as compared to $65.7 million of net cash used in financing activities for the year ended December 31, 2022. During the year ended December 31, 2023, we received $1.8 million for the issuance of shares under our share-based compensation plan.
Financing Activities Net cash of $5.8 million was used in financing activities for the year ended December 31, 2024, as compared to $44.5 million of net cash provided by financing activities for the year ended December 31, 2023. During the year ended December 31, 2024, we received $3.4 million for the issuance of shares under our share-based compensation plan.
For 2023, 2022 and 2021, we recorded $72.5 million, $57.1 million and $42.4 million of share-based compensation expense related to these share option and restricted stock unit agreements, respectively. For further discussion of the 2014 Equity Incentive Plan, see “ Compensation —2014 Equity Incentive Plan".
For 2024, 2023 and 2022, we recorded $79.3 million, $72.5 million and $57.1 million of share-based compensation expense related to these share option and restricted stock unit agreements, respectively. For further discussion of the 2014 Equity Incentive Plan, see “ Compensation —Equity Compensation Arrangements".
Our IT professional headcount was 27,116 as of December 31, 2023, 25,331 as of December 31, 2022 and 22,167 as of December 31, 2021. We manage employee headcount and utilization based on ongoing assessments of our project pipeline and requirements for professional capabilities.
Our IT professional headcount was 29,198 as of December 31, 2024, 27,116 as of December 31, 2023 and 25,331 as of December 31, 2022. We manage employee headcount and utilization based on ongoing assessments of our project pipeline and requirements for professional capabilities.
Cost of Revenues The principal components of our cost of revenues are salaries, professional services and share-based compensation plans (equity settled). Included in salaries are base salary, incentive-based compensation, employee benefits costs and social security taxes. Salaries of our IT professionals are allocated to cost of revenues regardless of whether they are actually performing services during a given period.
Included in salaries are base salary, incentive-based compensation, employee benefits costs and social security taxes. Salaries of our IT professionals are allocated to cost of revenues regardless of whether they are actually performing services during a given period.
Our primary cash needs are for capital expenditures (consisting of additions to property and equipment and to intangible assets) and working capital. We may also require cash to fund acquisitions of businesses. Our primary working capital requirements are to finance our payroll-related liabilities during the period from delivery of our services through invoicing and collection of trade receivables from clients.
We may also require cash to fund acquisitions of businesses. Our primary working capital requirements are to finance our payroll-related liabilities during the period from delivery of our services through invoicing and collection of trade receivables from clients.
Investing Activities Net cash of $350.4 million was used in investing activities for the year ended December 31, 2023, as compared to $269.3 million of net cash used in investing activities during the year ended December 31, 2022.
Investing Activities Net cash of $403.9 million was used in investing activities for the year ended December 31, 2024, as compared to $350.4 million of net cash used in investing activities during the year ended December 31, 2023.
For the year ended December 31, 2023, revenues increased by 17.7% to $2.1 billion from $1.8 billion for the year ended December 31, 2022. We discuss below the breakdown of our revenues by contract type, client location, industry vertical and client concentration.
For the year ended December 31, 2024, revenues increased by 15.3% to $2.4 billion from $2.1 billion for the year ended December 31, 2023. We discuss below the breakdown of our revenues by contract type, client location, industry vertical and client concentration.
The volume of work we perform for specific clients is likely to vary from year to year, as we are typically not any client's exclusive external technology services provider, and a major client in one year may not contribute the same amount or percentage of our revenues in any subsequent year.
The volume of work we perform for specific clients is likely to vary from year to year, as we are typically not any client's exclusive external technology services provider, and a major client in one year may not contribute the same amount or percentage of our revenues in any subsequent year. 49 Cost of Revenues The principal components of our cost of revenues are salaries, professional services and share-based compensation plans (equity settled).
We believe that the most significant factors affecting our results of operations include: • market demand for integrated engineering, design and innovation technology services relating to emerging technologies and related market trends; • economic conditions in the industries and countries in which our clients operate and their impact on our clients' spending on technology services; • our ability to continue to innovate and remain at the forefront of emerging technologies and related market trends; • expansion of our service offerings and success in cross-selling new services to our clients; • our ability to obtain new clients, increase penetration levels with our existing clients and continue to add value for our existing clients so as to create long-term relationships; • the availability of, and our ability to attract, retain and efficiently utilize, skilled IT professionals in 30 countries where we are present; • operating costs in countries where we operate; • capital expenditures related to the opening of new delivery centers and client management locations and improvement of existing offices; • our ability to increase our presence onsite at client locations; • the effect of wage inflation in countries where we operate and the variability in foreign exchange rates, especially relative changes in exchange rates between the U.S. dollar and the Argentine peso, Uruguayan peso, Mexican peso, Colombian peso, Chilean peso and Brazilian real; and • our ability to identify, integrate and effectively manage businesses that we may acquire.
We believe that the most significant factors affecting our results of operations include: • market demand for integrated engineering, design and innovation technology services relating to emerging technologies and related market trends; • economic conditions in the industries and countries in which our clients operate and their impact on our clients' spending on technology services; • our ability to continue to innovate and remain at the forefront of emerging technologies and related market trends; • expansion of our service offerings and success in cross-selling new services to our clients; • our ability to obtain new clients, increase penetration levels with our existing clients and continue to add value for our existing clients so as to create long-term relationships; • the availability of, and our ability to attract, retain and efficiently utilize, skilled IT professionals in 32 countries where we are present; • operating costs in countries where we operate; • capital expenditures related to the opening of new delivery centers and client management locations and improvement of existing offices; • our ability to increase our presence onsite at client locations; • the effect of wage inflation in countries where we operate and the variability in foreign exchange rates, especially relative changes in exchange rates between the U.S. dollar and local currencies, mainly in Latin America; • our ability to identify, integrate and effectively manage businesses that we may acquire; and • evolving market for products with AI capabilities. 46 Our results of operations in any given period are directly affected by the following additional company-specific factors: • Pricing of, and margin on, our services and revenue mix.
Other financial results, net increased to a $11.3 million gain for the year ended December 31, 2023 from a $0.2 million gain for the year ended December 31, 2022, primarily reflecting a foreign exchange loss of $22.0 million compared to a loss of $6.7 million in 2022, a gain of $23.6 million net related to gain from financial assets measured at fair value through profit or loss compared to a loss of $7.5 million in 2022 and a gain on transactions with bonds of $9.2 million compared to a gain of $13.9 million in 2022. 58 Other Income and Expenses, Net Other income and expenses, net increased to a gain of $6.6 million for the year ended December 31, 2023 from a loss of $0.4 million for the year ended December 31, 2022.
Other financial results, net decreased to a $6.1 million gain for the year ended December 31, 2024 from a $11.3 million gain for the year ended December 31, 2023, primarily for a foreign exchange gain of $0.2 million compared to a loss of $22.0 million in 2023, a gain of $0.5 million net related to gain from financial instruments measured at fair value through profit or loss compared to a gain of $23.6 million in 2023 and a gain on transactions with bonds of $5.0 million compared to a gain of $9.2 million in 2023.
The following table shows the distribution of our clients by revenues for the year presented: Year ended December 31, 2023 2022 Over $5 Million 80 65 $1 - $5 Million 231 194 $0.5 - $1 Million 155 132 $0.1 - $0.5 Million 465 386 Less than $0.1 Million (*) 679 472 Total Clients (*) 1,610 1,249 (*) Represents customers with more than $0.01 million in revenue during the last twelve months.
The following table shows the distribution of our clients by revenues for the year presented: Year ended December 31, 2024 2023 Over $5 Million 89 80 $1 - $5 Million 257 231 $0.5 - $1 Million 172 155 $0.1 - $0.5 Million 494 465 Less than $0.1 Million (*) 719 679 Total Clients (*) 1,731 1,610 (*) Represents customers with more than $0.01 million in revenue during the last twelve months.
Additionally, during the year ended December 31, 2023 we received $119.7 million net of borrowings, we paid $44.8 million of lease liabilities, $28.3 million in acquisition-related transactions and $3.9 million of put option to acquire non-controlling interest. For discussion related to cash flows from financing activities during 2022 compared to 2021, refer to Part I, Item 5.
Additionally, during the year ended December 31, 2024 we received $81.1 million net of borrowings, we paid $43.6 million of lease liabilities, $21.0 million in acquisition-related transactions and $25.8 million of put option to acquire non-controlling interest. For discussion related to cash flows from financing activities during 2023 compared to 2022, refer to Part I, Item 5.
Under the terms of our 2014 Equity Incentive Plan, until December 31, 2023 we have granted to eligible employees 37,983 SEUs and PSEUs, net of any cancelled and/or forfeited awards.
Under the terms of our 2014 Equity Incentive Plan, until the 2014 Equity Incentive Plan Termination Date we have granted to eligible employees 35,142 SEUs and PSEUs, net of any cancelled and/or forfeited awards.
From the date of the 2014 Equity Incentive Plan's adoption, we have granted to members of our senior management and certain other employees options to purchase common shares and restricted stock units ("RSUs"). On September 27, 2021, our compensation committee adopted and approved the granting of performance-based restricted stock units ("PRSUs").
During the term of the 2014 Equity Incentive Plan, we have granted to members of our senior management and certain other employees options to purchase common shares and RSUs. On September 27, 2021, our compensation committee adopted and approved the granting of PRSUs.
Fair value is calculated using the Black-Scholes option pricing model. Under the terms of our 2014 Equity Incentive Plan, from its adoption until December 31, 2023, we have granted to members of our senior management and certain other employees 30,000 stock awards, options to purchase 2,248,122 common shares and 2,584,777 RSUs and PRSUs, net of any cancelled and/or forfeited awards.
Fair value is calculated using the Black-Scholes option pricing model. Under the terms of our 2024 Equity Incentive Plan, from its adoption until December 31, 2024, we have granted to members of our senior management and certain other employees 157,847 RSUs and PRSUs, net of any cancelled and/or forfeited awards.
Adjusted Gross Profit and Adjusted SG&A Expenses We utilize non-IFRS measures of adjusted gross profit and adjusted SG&A expenses as supplemental measures for period-to-period comparisons. Adjusted gross profit and adjusted SG&A expenses are most directly comparable to the IFRS measures of gross profit and selling, general and administrative expenses, respectively.
Adjusted gross profit and adjusted SG&A expenses are most directly comparable to the IFRS measures of gross profit and selling, general and administrative expenses, respectively.
Cash Flows The following table summarizes our cash flows from operating, investing and financing activities for the periods indicated: For the year ended December 31, 2023 2022 (In thousands) Net cash provided by operating activities $ 318,524 $ 197,524 Net cash used in investing activities (350,361) (269,304) Net cash provided by (used in) financing activities 44,530 (65,680) Cash and cash equivalents at beginning of the year 292,457 427,804 Cash and cash equivalents at end of the year 305,150 290,344 Net increase (decrease) in Cash and cash equivalents at end of year 12,693 (137,460) Operating Activities Net cash provided by operating activities was generated primarily by profits before taxes adjusted for non-cash items, including depreciation and amortization expense, shared-based compensation expense and the effect of working capital changes. 63 Net cash provided by operating activities was $318.5 million for the year ended December 31, 2023, as compared to net cash provided in operating activities of $197.5 million for the year ended December 31, 2022.
Cash Flows The following table summarizes our cash flows from operating, investing and financing activities for the periods indicated: For the year ended December 31, 2024 2023 (In thousands) Net cash provided by operating activities $ 248,727 $ 318,524 Net cash used in investing activities (403,904) (350,361) Net cash (used in) provided by financing activities (5,810) 44,530 Cash and cash equivalents at beginning of the year 307,223 292,457 Cash and cash equivalents at end of the year 146,236 305,150 Net (decrease) increase in Cash and cash equivalents at end of year (160,987) 12,693 Operating Activities Net cash provided by operating activities was generated primarily by profits before taxes adjusted for non-cash items, including depreciation and amortization expense, shared-based compensation expense and the effect of working capital changes.
In addition, these non-IFRS measures address questions we routinely receive from analysts and investors and, in order to assure that all investors have access to similar data, we have determined that it is appropriate to make this data available to all investors.
In addition, these non-IFRS measures address questions we routinely receive from analysts and investors and, in order to assure that all investors have access to similar data, we have determined that it is appropriate to make this data available to all investors. 52 Adjusted Gross Profit and Adjusted SG&A Expenses We utilize non-IFRS measures of adjusted gross profit and adjusted SG&A expenses as supplemental measures for period-to-period comparisons.
Cost of revenues as a percentage of revenues increased to 63.9% for 2023 from 62.4% for 2022.
Cost of revenues as a percentage of revenues increased to 64.3% for 2024 from 63.9% for 2023.
The following table sets forth revenues contributed by our largest client, top five clients, top ten clients and top twenty clients by amount and as a percentage of our revenues for the years indicated: Year ended December 31, 2023 2022 (in thousands, except percentages) Client concentration Top client $ 183,207 8.7 % $ 191,191 10.7 % Top five clients 480,751 22.9 % 456,217 25.6 % Top ten clients 670,907 32.0 % 633,150 35.6 % Top twenty clients 877,926 41.9 % 812,419 45.6 % Our top ten customers for the year ended December 31, 2023 have been working with us for, on average, eleven years.
The following table sets forth revenues contributed by our largest client, top five clients, top ten clients and top twenty clients by amount and as a percentage of our revenues for the years indicated: Year ended December 31, 2024 2023 (in thousands, except percentages) Client concentration Top client $ 210,555 8.7 % $ 183,207 8.7 % Top five clients 502,063 20.8 % 480,751 22.9 % Top ten clients 707,336 29.3 % 670,907 32.0 % Top twenty clients 965,344 40.0 % 877,926 41.9 % Our top ten customers for the year ended December 31, 2024 have been working with us for, on average, ten years.
Changes in working capital in the year ended December 31, 2023 consisted primarily of a $44.3 million increase in trade receivables, a $16.6 million decrease in other receivables, a $10.0 million increase in other assets, a $19.0 million increase in trade payables, a $1.7 million decrease in tax liabilities, and $37.4 million decrease in payroll and social security taxes payable.
Changes in working capital in the year ended December 31, 2024 consisted primarily of a $113.1 million increase in trade receivables, a $1.4 million increase in other receivables, a $12.2 million decrease in other assets, a $38.1 million decrease in trade payables, a $8.2 million decrease in tax liabilities, and $2.0 million increase in payroll and social security taxes payable.
For further discussion of the Software Promotion Law, see " Information of the Company - Business Overview — Government Support and Incentives ." Certain Income Statement Line Items 2023 Compared to 2022 Revenues Revenues are derived primarily from providing technology services to our clients, which are medium to large-sized companies globally.
See “ Information on the Company - Business overview — Seasonality .” Our results of operations are expected to benefit from government policies and regulations, see " Information of the Company - Business Overview — Government Support and Incentives ." Certain Income Statement Line Items 2024 Compared to 2023 Revenues Revenues are derived primarily from providing technology services to our clients, which are medium to large-sized companies globally.
Year ended December 31, 2023 2022 (in millions, except percentages) Amount Variation Amount Variation Main variations in cost of revenues Salaries, employee benefits and social security taxes $ (1,158.7) 14.2 % $ (1,014.5) 36.1 % Professional services (104.9) 181.3 % (37.3) 55.5 % Share-based compensation expense - Equity settled (15.2) 208.2 % (4.9) 37.8 % The increase in salaries, employee benefits and social security taxes is primarily attributable to the net addition of 1,785 IT professionals since December 31, 2022, an increase of 7.0%, to satisfy growing demand for our services, which translated into an increase in salaries.
Year ended December 31, 2024 2023 (in millions, except percentages) Amount Variation Amount Variation Main variations in cost of revenues Salaries, employee benefits and social security taxes $ (1,329.5) 14.7 % $ (1,158.7) 14.2 % Office expenses (16.8) 128.5 % (7.3) (16.7) % Promotional and marketing expenses (12.4) 134.0 % (5.3) 29.4 % The increase in salaries, employee benefits and social security taxes is primarily attributable to the net addition of 2,082 IT professionals since December 31, 2023, an increase of 7.7%, to satisfy growing demand for our services, which translated into an increase in salaries.
Year ended December 31, 2023 2022 (in thousands, except percentages) By Contract Time & Materials $ 1,654,280 78.9 % $ 1,475,848 82.9 % Fixed Price 383,867 18.3 % 273,344 15.4 % Licenses, resales & Others 57,792 2.8 % 31,051 1.7 % Revenues $ 2,095,939 100.0 % $ 1,780,243 100.0 % 54 Revenues by Client Location Our revenues are sourced from the following four regions: North America (top markets: the United States and Canada), Latin America (top markets: Argentina and Chile), Europe, Middle East & Africa (top markets: Spain and United Kingdom) and Asia & Oceania (top markets: India and Japan).
Year ended December 31, 2024 2023 (in thousands, except percentages) By Contract Time & Materials $ 1,714,120 71.0 % $ 1,654,280 78.9 % Fixed Price 606,860 25.1 % 383,867 18.3 % Licenses, resales & Others 94,709 3.9 % 57,792 2.8 % Revenues $ 2,415,689 100.0 % $ 2,095,939 100.0 % Revenues by Client Location Our revenues are sourced from the following four regions: North America (top markets: the United States and Canada), Latin America (top markets: Argentina and Brazil), Europe (top markets: Spain and United Kingdom) and New Markets (top markets: Saudi Arabia and India).
The following table sets forth revenues by client location by amount and as a percentage of our revenues for the years indicated: Year ended December 31, 2023 2022 (in thousands, except percentages) By Geography North America $ 1,245,972 59.5 % $ 1,135,148 63.8 % Latin America 463,223 22.1 % 408,354 22.9 % Europe, Middle East & Africa 323,546 15.4 % 186,723 10.5 % Asia & Oceania 63,198 3.0 % 50,018 2.8 % Revenues $ 2,095,939 100.0 % $ 1,780,243 100.0 % Revenues by Industry Vertical We are a provider of technology services to enterprises in a range of industry verticals including media and entertainment, banks, financial services and insurance, and consumer, retail and manufacturing, among others.
The following table sets forth revenues by client location by amount and as a percentage of our revenues for the years indicated: Year ended December 31, 2024 2023 (in thousands, except percentages) By Geography North America $ 1,347,998 55.8 % $ 1,245,972 59.4 % Latin America 531,309 22.0 % 463,223 22.1 % Europe 419,073 17.3 % 310,114 14.8 % New Markets 117,309 4.9 % 76,630 3.7 % Revenues $ 2,415,689 100.0 % $ 2,095,939 100.0 % Revenues by Industry Vertical We are a provider of technology services to enterprises in a range of industry verticals including media and entertainment, consumer, retail and manufacturing and banks, financial services and insurance, among others.
Other industry verticals experienced a slight decrease, attributed to the completion of one-off projects in the education industry during 2023. 55 Revenues by Client Concentration We have increased our revenues by expanding the scope and size of our engagements, and we have grown our key client base primarily through our business development efforts and referrals from our existing clients.
Additionally, other industry segments experienced a slight increase, driven in part by several e-learning projects throughout 2024. Revenues by Client Concentration We have increased our revenues by expanding the scope and size of our engagements, and we have grown our key client base primarily through our business development efforts and referrals from our existing clients.
Our non-IFRS measures of adjusted diluted EPS and adjusted net income exclude the impact of certain items, such as acquisition-related charges, impairment of assets, net of recoveries, share-based compensation expense, COVID-19 related charges and the tax effects of non-IFRS adjustments. 60 Year ended December 31, 2023 2022 2021 Reconciliation of adjusted gross profit Gross profit $ 755,761 $ 669,395 $ 494,988 Adjustments Depreciation and amortization expense 28,597 23,312 14,122 Share-based compensation expense - Equity settled 15,155 4,917 3,568 Adjusted gross profit $ 799,513 $ 697,624 $ 512,678 Reconciliation of adjusted selling, general and administrative expenses Selling, general and administrative expenses $ (537,075) $ (456,324) $ (343,004) Adjustments Depreciation and amortization expense 85,584 62,822 48,796 Share-based compensation expense - Equity settled 57,016 50,296 35,831 Acquisition-related charges, net (1) 21,092 13,612 12,860 Adjusted selling, general and administrative expenses $ (373,383) $ (329,594) $ (245,517) Reconciliation of adjusted profit from operations Profit from operations $ 198,962 $ 206,707 $ 144,433 Adjustments Share-based compensation expense - Equity settled 72,171 55,213 39,399 Acquisition-related charges, net (1) 46,993 27,456 28,271 COVID-19 related charges (2) — — 2,228 Adjusted profit from operations $ 318,126 $ 289,376 $ 214,331 Reconciliation of adjusted net income for the year Net income for the year $ 158,538 $ 148,891 $ 96,065 Adjustments Share-based compensation expense - Equity settled 72,099 55,213 39,399 Acquisition-related charges, net (1) 48,205 28,765 35,465 COVID-19 related charges (2) — — 2,228 Tax effects of non-IFRS adjustments (28,724) (15,146) (14,748) Adjusted net income for the year $ 250,118 $ 217,723 $ 158,409 Calculation of adjusted diluted EPS Adjusted net income 250,118 217,723 158,409 Diluted shares 43,594 42,855 42,076 Adjusted diluted EPS 5.74 5.08 3.76 Other data: Adjusted gross profit 799,513 697,624 512,678 Adjusted gross profit margin percentage 38.1 % 39.2 % 39.5 % Adjusted selling, general and administrative expenses (373,383) (329,594) (245,517) Adjusted selling, general and administrative expenses margin percentage (17.8) % (18.5) % (18.9) % Adjusted profit from operations 318,126 289,376 214,331 Adjusted profit from operations margin percentage 15.2 % 16.3 % 16.5 % Adjusted net income for the year 250,118 217,723 158,409 Adjusted net income margin percentage for the year 11.9 % 12.2 % 12.2 % (1) Acquisition-related charges include, when applicable, amortization of purchased intangible assets included in depreciation and amortization expense line on our consolidated statements of comprehensive income, interest charges on acquisition-related indebtedness, external deal costs, acquisition-related retention bonuses, integration costs, changes in the fair value of contingent consideration liabilities, charges for impairment of acquired intangible assets and other acquisition-related costs . 61 (2) COVID-19 related expenses include, when applicable, bad debt provision related to the effect of the COVID-19 pandemic on our clients’ businesses, donations and other expenses directly attributable to the pandemic that are both incremental to expenses incurred prior to the outbreak and not expected to recur once the crisis has subsided and operations return to normal and clearly separable from normal operations.
Our non-IFRS measures of adjusted diluted EPS and adjusted net income exclude the impact of certain items, such as acquisition-related charges, impairment of assets, net of recoveries, share-based compensation expense and the tax effects of non-IFRS adjustments. 53 Year ended December 31, 2024 2023 2022 Reconciliation of adjusted gross profit Gross profit $ 863,367 $ 755,761 $ 669,395 Adjustments Depreciation and amortization expense 36,034 28,597 23,312 Share-based compensation expense - Equity settled 23,937 15,155 4,917 Adjusted gross profit $ 923,338 $ 799,513 $ 697,624 Reconciliation of adjusted selling, general and administrative expenses Selling, general and administrative expenses $ (632,995) $ (537,075) $ (456,324) Adjustments Depreciation and amortization expense 100,181 85,584 62,822 Share-based compensation expense - Equity settled 58,833 57,016 50,296 Acquisition-related charges, net (1) 28,733 21,092 13,612 Adjusted selling, general and administrative expenses $ (445,248) $ (373,383) $ (329,594) Reconciliation of adjusted profit from operations Profit from operations $ 225,418 $ 198,962 $ 206,707 Adjustments Share-based compensation expense - Equity settled 82,770 72,171 55,213 Acquisition-related charges, net (1) 63,231 46,993 27,456 Adjusted profit from operations $ 371,419 $ 318,126 $ 289,376 Reconciliation of adjusted net income for the year Net income for the year $ 165,732 $ 158,538 $ 148,891 Adjustments Share-based compensation expense - Equity settled 82,618 72,099 55,213 Acquisition-related charges, net (1) 71,895 48,205 28,765 Tax effects of non-IFRS adjustments (34,819) (28,724) (15,146) Adjusted net income for the year $ 285,426 $ 250,118 $ 217,723 Calculation of adjusted diluted EPS Adjusted net income 285,426 250,118 217,723 Diluted shares 44,589 43,594 42,855 Adjusted diluted EPS 6.40 5.74 5.08 IFRS data: Gross profit margin percentage 35.7 % 36.1 % 37.6 % Profit from operations margin percentage 9.3 % 9.5 % 11.6 % Diluted EPS 3.72 3.64 3.47 Other data: Adjusted gross profit 923,338 799,513 697,624 Adjusted gross profit margin percentage 38.2 % 38.1 % 39.2 % Adjusted selling, general and administrative expenses (445,248) (373,383) (329,594) Adjusted selling, general and administrative expenses margin percentage (18.4) % (17.8) % (18.5) % Adjusted profit from operations 371,419 318,126 289,376 Adjusted profit from operations margin percentage 15.4 % 15.2 % 16.3 % Adjusted net income for the year 285,426 250,118 217,723 Adjusted net income margin percentage for the year 11.8 % 11.9 % 12.2 % 54 (1) Acquisition-related charges include, when applicable, amortization of purchased intangible assets included in depreciation and amortization expense line on our consolidated statement of comprehensive income, interest charges on acquisition-related indebtedness, external deal costs, acquisition-related retention bonuses, integration costs, changes in the fair value of contingent consideration liabilities, charges for impairment of acquired intangible assets and other acquisition-related costs .
Such increase is mainly explained by the remeasurement of contingent consideration related to the business combinations. Income Tax Expense See " Consolidated Financial Statements as of December 31, 2023 and December 31, 2022 and for each of the three years in the period ended December 31, 2023 — Summary of Significant Accounting Policies — Taxation —Current Income Tax ".
Income Tax Expense See " Consolidated Financial Statements as of December 31, 202 4 and December 31, 202 3 and for each of the three years in the period ended December 31, 202 4 — Summary of Significant Accounting Policies — Taxation —Current Income Tax ".
Year ended December 31, 2023 2022 (in millions, except percentages) Amount Variation Amount Variation Main variations in Selling, General and Administrative Expenses Salaries, employee benefits and social security taxes $ (212.4) 22.4 % $ (173.5) 24.6 % Professional services (49.9) 23.1 % (40.5) 31.1 % Depreciation and amortization expense (81.8) 38.3 % (59.2) 29.5 % 57 The increase of salaries, employee benefits, social security taxes and share based compensation was primarily attributable to the addition of sales and management executives.
Selling, general and administrative expense was $633.0 million for 2024, representing an increase of $95.9 million, or 17.9%, from $537.1 million for 2023. 50 Year ended December 31, 2024 2023 (in millions, except percentages) Amount Variation Amount Variation Main variations in Selling, General and Administrative Expenses Salaries, employee benefits and social security taxes $ (262.5) 23.6 % $ (212.4) 22.4 % Taxes (25.9) 29.3 % (20.0) 13.7 % Rental expenses (12.8) 39.5 % (9.1) 22.8 % The increase of salaries, employee benefits, social security taxes and share based compensation was primarily attributable to the addition of sales and management executives.
This increase of $121.0 million in net cash provided by operating activities was primarily attributable to a $49.4 million increase in profit before income tax expense adjusted for non-cash-items, a $66.0 million decrease in working capital, a $1.5 million decrease in the utilization of provision for contingencies and a $4.1 million decrease in income tax payments.
This decrease of $69.8 million in net cash provided by operating activities was primarily attributable to a $88.9 million increase in working capital, a $3.8 million increase in the utilization of provision for contingencies and a $20.2 million increase in income tax payments.
For discussion related to cash flows from operating activities during 2022 compared to 2021, refer to Part I, Item 5. Liquidity and Capital Resources, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2022, which was filed with the SEC on February 28, 2023.
Liquidity and Capital Resources, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2023, which was filed with the SEC on February 29, 2024.
For discussion related to cash flows from investing activities during 2022 compared to 2021, refer to Part I, Item 5. Liquidity and Capital Resources, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2022, which was filed with the SEC on February 28, 2023.
Liquidity and Capital Resources, in our Annual Report on Form 20-F for the fiscal year ended December 31, 2023, which was filed with the SEC on February 29, 2024.
The following table sets forth our revenues by amount and as a percentage of our revenues by industry vertical for the periods indicated: Year ended December 31, 2023 2022 (in thousands, except percentages) By Industry Vertical Media and Entertainment $ 454,380 21.7 % $ 376,134 21.1 % Banks, Financial Services and Insurance 385,207 18.4 % 359,940 20.2 % Consumer, Retail & Manufacturing 351,880 16.8 % 254,500 14.3 % Professional Services 261,233 12.5 % 235,553 13.2 % Technology & Telecommunications 255,238 12.2 % 250,299 14.1 % Travel & Hospitality 187,346 8.9 % 139,170 7.8 % Health Care 167,705 8.0 % 128,669 7.2 % Other Verticals 32,950 1.5 % 35,978 2.1 % Total $ 2,095,939 100.0 % $ 1,780,243 100.0 % The Media and Entertainment industry vertical, our largest industry vertical, energized by digital consumption trends at our biggest client and our efforts in the Sports and Entertainment segment, resulting in positive yearly revenue expansion.
The following table sets forth our revenues by amount and as a percentage of our revenues by industry vertical for the periods indicated: Year ended December 31, 2024 2023 (in thousands, except percentages) By Industry Vertical Media and Entertainment $ 526,585 21.8 % $ 454,380 21.7 % Consumer, Retail & Manufacturing 447,592 18.5 % 351,880 16.8 % Banks, Financial Services and Insurance 443,972 18.4 % 385,207 18.4 % Travel & Hospitality 281,178 11.6 % 187,346 8.9 % Technology & Telecommunications 256,854 10.6 % 255,238 12.2 % Professional Services 252,580 10.5 % 261,233 12.5 % Health Care 173,905 7.2 % 167,705 8.0 % Other Verticals 33,023 1.4 % 32,950 1.5 % Total $ 2,415,689 100.0 % $ 2,095,939 100.0 % 48 Our largest segment, Media and Entertainment, experienced robust growth driven by digital consumption trends among our major clients and strategic initiatives in Gaming and Sports and Entertainment.
During the twelve months ended December 31, 2023 the Company granted a total of 378,323 awards under the Company's 2014 Equity Incentive Plan. Most of these awards were comprised of 50% RSUs and 50% PRSUs.
Between January 1, 2024 and the 2014 Equity Incentive Plan Termination Date, the Company granted a total of 188,489 awards under the Company's 2014 Equity Incentive Plan. Most of these awards were comprised of 50% RSUs and 50% PRSUs.
Other Financial Results, Net Other financial results, net consists of foreign exchange gain or loss on monetary assets and liabilities denominated in currencies other than the U.S. dollar, gain or loss on transactions with bonds, interest rate swaps, foreign exchange forward contracts and future contracts, mutual funds and T-Bills.
The increase of finance expense up to $32.2 million for the year ended December 31, 2024 from $23.8 million for the year ended December 31, 2023 was due to an increase in interest on borrowings. 51 Other Financial Results, Net Other financial results, net consists of foreign exchange gain or loss on monetary assets and liabilities denominated in currencies other than the U.S. dollar, gain or loss on transactions with bonds, foreign exchange forward contracts and future contracts and mutual funds.
As a client relationship matures and deepens, we seek to maximize our revenues and profitability by expanding the scope of services offered to that client and achieving higher profit margin assignments. During the three-year period ended December 31, 2023, we increased our revenues attributable to sales of technology solutions (primarily through digital transformation, data and cloud strategies).
During the three-year period ended December 31, 2024, we increased our revenues attributable to sales of technology solutions (primarily through digital transformation, data and cloud strategies).
Our Banks, Financial Services, and Insurance industry vertical grew due to our exposure to large global financial institutions across many units and geographies. The Consumer, Retail, and Manufacturing industry vertical, experienced revenue growth as companies in such industry continued to invest in their digital transformation efforts.
The Consumer, Retail, and Manufacturing segment also reported revenue gains as companies continued to invest in digital transformation, which in turn increased demand for our GUT Network. Our Banks, Financial Services, and Insurance segment grew, benefiting from our exposure to large global financial institutions across multiple units and geographies.
For further discussion of the 2014 Equity Incentive Plan, see “ Compensation —2014 Equity Incentive Plan". 66 On March 1, 2021, our board of directors adopted an Employee Stock Purchase Plan (the "ESPP").
For 2024, we recorded $3.5 million of share-based compensation expense related to these restricted stock unit agreements.For further discussion of the 2024 Equity Incentive Plan, see “Compensation—Equity Compensation Arrangements". Employee Stock Purchase Plan ("ESPP") On March 1, 2021, our board of directors adopted an ESPP.
Business Combinations During 2022, we entered into several share purchase agreements to expand our service offering and capacity. Our business combinations activity resulted in cash outflows of $126 million. The fair value of the consideration recognized in our financial statements amounted to $54.7 million, based on target achievements and price adjustments. See note 26 to our audited consolidated financial statements.
Our business combinations activity resulted in cash outflows of $278 million. The fair value of the consideration recognized in our financial statements amounted to $158.5 million, based on target achievements and price adjustments. See note 26 to our audited consolidated financial statements. As of December 31, 2024, we had cash and cash equivalents and current investments of $156.1 million.
The increase of finance income up to $4.8 million for the year ended December 31, 2023 from $2.8 million for the year ended December 31, 2022 was primarily attributable to accrued interests from savings accounts. Finance Expense Finance expense includes the interests from borrowings, leases contracts, banking fees and other finance expenses.
Finance Income Finance income consists of interest gains on time deposits, financed customers and savings accounts. The increase of finance income up to $5.3 million for the year ended December 31, 2024 from $4.8 million for the year ended December 31, 2023 was primarily attributable to accrued interests from savings accounts.
An increase in revenues from our top ten clients in 2023 reflects our ability to increase the scope of our engagement with our main customers. Our focus on delivering quality to our clients is reflected in the fact that existing clients from 2022 contributed 89.6% of our revenues in 2023.
Our focus on delivering quality to our clients is reflected in the fact that existing clients from 2023 contributed 93.7% of our revenues in 2024.
Gross profit margin was 36.1%, 37.6% and 38.2% for the years ended December 31, 2023, 2022 and 2021, respectively and adjusted gross profit margin was 38.1%, 39.2% and 39.5% for the years ended December 31, 2023, 2022 and 2021, respectively. • Our ability to deepen and expand the portfolio of services we offer while maintaining our high standard of quality.
Gross profit margin was 35.7%, 36.1% and 37.6% for the years ended December 31, 2024, 2023 and 2022, respectively and adjusted gross profit margin was 38.2%, 38.1% and 39.2% for the years ended December 31, 2024, 2023 and 2022, respectively.
During the year ended December 31, 2023, we received $38.4 million in mutual funds, T-bills and commercial papers, we invested $126.5 million in fixed and intangible assets, $271.7 million in acquisition-related transactions, and we received $9.5 million related to future and forward contracts.
During the year ended December 31, 2024, we received $12.2 million in mutual funds, T-bills and commercial papers, we invested $110.7 million in fixed and intangible assets, $304.4 million in acquisition-related transactions (acquisition of business, equity instruments and convertible notes), and we invested $1.0 million related to future and forward contracts. 56 For discussion related to cash flows from investing activities during 2023 compared to 2022, refer to Part I, Item 5.
Also included in cost of revenues is the portion of depreciation and amortization expense attributable to the portion of our property and equipment, right of use assets and intangible assets utilized in the delivery of services to our clients. 56 Our cost of revenues has increased in recent years in line with the growth in our revenues and reflects the expansion of our operations in Argentina, Brazil, Chile, Colombia, India, Mexico, Peru, Spain, United States and Uruguay primarily due to increases in salary costs, an increase in the number of our IT professionals and the opening of new delivery centers.
Our cost of revenues has increased in recent years in line with the growth in our revenues and reflects the expansion of our operations in the countries where we operate primarily due to increases in salary costs, an increase in the number of our IT professionals and the opening of new delivery centers.
Pursuant to the June 8, 2022 amendment adopted by our board of directors, we may issue stock awards up to an aggregate amount of 5,666,667 common shares under the 2014 Equity Incentive Plan.
For further discussion of the 2014 Equity Incentive Plan, see “ Compensation —Equity Compensation Arrangements". 2024 Equity Incentive Plan On July 2, 2024, our board of directors approved and adopted the 2024 Equity Incentive Plan, pursuant to which we may issue stock awards up to an aggregate amount of 2,000,000 common shares.
In addition, there was a $9.4 million increase in professional services related to consulting tax matters and legal and audit fees, also increase in subscriptions and license expenses and the impact of the acquired companies during 2023. Selling, general and administrative expenses as a percentage of revenues was 25.6% for both 2023 and for 2022.
There was also an increase of $9.5 million in taxes and rental expenses mainly related to impacts of acquired companies. Selling, general and administrative expenses as a percentage of revenues was 26.2% and 25.6% for 2024 and 2023, respectively.
We expect that as our revenues grow, our cost of revenues will increase. Our goal is to increase revenue per IT professional and thereby increase our gross profit margin. During 2023, our cost of revenues also increased due to the appreciation of the COP, MXN and BRL among others.
We expect that as our revenues grow, our cost of revenues will increase. Our goal is to increase revenue per IT professional and thereby increase our gross profit margin. Cost of revenues was $1,552.3 million for 2024, representing an increase of $212.1 million, or 15.8%, from $1,340.2 million for 2023.
Hourly rates vary by complexity of the project and the mix of staffing. The margin on our services is impacted by the increase in our costs in providing those services, which is influenced by wage inflation, market conditions and other factors.
The margin on our services is impacted by the increase in our costs in providing those services, which is influenced by wage inflation, market conditions and other factors. As a client relationship matures and deepens, we seek to maximize our revenues and profitability by expanding the scope of services offered to that client and achieving higher profit margin assignments.
B. Liquidity and Capital Resources Capital Resources Our primary sources of liquidity are cash flows from operating activities. For the year 2023, we derived 81.6% of our revenues from clients in North America and Latin America pursuant to contracts that are entered into by our subsidiaries located in the United States, Argentina, Chile, Mexico, Brazil, Canada, Peru and Colombia.
B. Liquidity and Capital Resources Capital Resources Our primary sources of liquidity are cash flows from operating activities. For the year 2024, we derived 77.8% of our revenues from clients in North America and Latin America. Our primary cash needs are for capital expenditures (consisting of additions to property and equipment and to intangible assets) and working capital.
Our results of operations in any given period are directly affected by the following additional company-specific factors: • Pricing of, and margin on, our services and revenue mix. For time-and-materials contracts, the hourly rates we charge for our Globers are a key factor impacting our gross profit margins and profitability.
Since time-and-materials is our main type of contract, the hourly rates we charge for our Globers are a key factor impacting our gross profit margins and profitability. Hourly rates vary by complexity of the project and the mix of staffing.
The increase of the allowance for expected credit losses was mainly attributable to the impact of factors that are specific to debtors, general economic conditions and an assessment of both the current as well as the forecast direction of conditions at the reporting date. Finance Income Finance income consists of interest gains on time deposits, financed customers and savings accounts.
The decrease in the allowance for expected credit losses was driven by an improvement in the collection of specific matured open trade receivables, despite the increase in the Company's DSO. This was attributable to factors that are specific to debtors, general economic conditions and an assessment of both the current and forecasted conditions at the reporting date.
The Technology and Telecommunications industry vertical, following a period of moderate expansion in the first half of the year, has stabilized in the second half, reflecting the essential demand of our services in a world increasingly reliant on digital technology.
Similarly, innovative partnerships and a resurgence in global mobility supported revenue expansion in our Travel and Hospitality segment. After a period of soft demand in the first half of the year, the Technology and Telecommunications segment improved modestly in the second half, underscoring the essential nature of our services in an increasingly digital world.
See " Additional Information — Taxation ". 62 The following table sets forth our historical capital expenditures for the years ended December 31, 2023 and 2022: Year ended December 31, 2023 2022 (In thousands) Total fixed assets acquisitions $ 34,008 $ 54,482 Total intangible assets acquisitions 116,638 129,904 Additions related to business combinations (40,182) (84,538) Total Capital Expenditures 110,464 99,848 Investments During 2022, we invested $99.8 million in capital expenditures primarily made to complete or develop our works on our delivery centers in Argentina: Buenos Aires and Tandil; India: Pune; and United Kingdom: London.
The following table sets forth our historical capital expenditures for the years ended December 31, 2024 and 2023: Year ended December 31, 2024 2023 (In thousands) Total fixed assets acquisitions $ 29,844 $ 34,008 Total intangible assets acquisitions 105,071 166,759 Additions related to business combinations (15,843) (90,303) Total Capital Expenditures 119,072 110,464 Investments During 2024 and 2023, we invested $119.1 million and $110.5 million in capital expenditures, respectively, consisting of $91.6 million and $79.8 million in internal developments and acquired licenses, respectively; and the remaining to complete or develop our works on our delivery centers. 55 Business Combinations During 2023, we entered into several share purchase agreements to expand our service offering and capacity.
If we raise cash through the issuance of indebtedness, we may be subject to additional contractual restrictions on our business.
If we raise cash through the issuance of indebtedness, we may be subject to additional contractual restrictions on our business. Currently, Globant LLC is a party to the Fourth A&R Credit Agreement with certain financial institutions listed therein, as lenders and HSBC Bank USA, N.A., as administrative agent, issuing bank and swingline lender.
Lastly, our Healthcare industry vertical also showed strong growth, demonstrating our focus on using technology to improve healthcare delivery, enhance clinical outcomes for patients, and incorporate preventive care practices.
In contrast, the Professional Services segment declined due to weaker demand for technology solutions and consulting services from select large private companies. Lastly, our Healthcare segment showed modest growth, reflecting our commitment to using technology to enhance healthcare delivery, improve clinical outcomes, and integrate preventive care practices.