Biggest changeOur diversification strategy seeks to increase business outside of Florida and to improve geographical distribution within Florida. 30 The geographical distribution of our policies in force, premium in force and total insured value across all states were as follows, as of December 31, 2024, 2023 and 2022 (dollars in thousands, rounded to the nearest thousand): As of December 31, 2024 Policies Premium Total Insured State In Force % In Force % Value % Florida 567,307 66.4 % $ 1,608,142 77.3 % $ 186,751,842 52.1 % North Carolina 65,901 7.8 % 86,556 4.2 % 33,078,243 9.2 % Georgia 29,470 3.4 % 59,530 2.9 % 16,332,651 4.6 % Massachusetts 24,475 2.9 % 44,279 2.1 % 20,418,055 5.7 % Virginia 21,751 2.5 % 30,011 1.4 % 15,044,367 4.2 % New Jersey 18,834 2.2 % 28,012 1.3 % 13,830,947 3.9 % Alabama 18,907 2.2 % 39,774 1.9 % 9,072,192 2.5 % South Carolina 24,766 2.9 % 43,306 2.1 % 12,745,333 3.6 % Indiana 12,861 1.5 % 20,945 1.0 % 5,737,050 1.6 % Minnesota 11,340 1.3 % 26,351 1.3 % 7,103,977 2.0 % Pennsylvania 8,375 1.0 % 12,139 0.6 % 4,562,202 1.2 % Maryland 15,669 1.8 % 20,284 1.0 % 9,591,760 2.7 % New York 7,951 0.9 % 14,056 0.7 % 6,828,505 1.9 % Michigan 10,655 1.2 % 18,041 0.9 % 6,199,390 1.7 % Delaware 3,219 0.4 % 4,883 0.2 % 2,249,566 0.6 % Illinois 5,634 0.7 % 9,637 0.5 % 3,767,743 1.0 % New Hampshire 330 — % 397 — % 252,782 0.1 % Iowa 7,978 0.9 % 12,611 0.6 % 4,865,077 1.4 % Wisconsin 103 — % 115 — % 79,529 — % Total 855,526 100.0 % $ 2,079,069 100.0 % $ 358,511,211 100.0 % As of December 31, 2023 Policies Premium Total Insured State In Force % In Force % Value % Florida 567,893 70.1 % $ 1,577,210 81.5 % $ 188,516,949 58.3 % North Carolina 56,787 7.0 % 70,170 3.6 % 25,990,577 8.0 % Georgia 31,335 3.9 % 54,315 2.8 % 16,704,678 5.2 % Massachusetts 21,443 2.6 % 33,902 1.8 % 16,702,823 5.2 % Virginia 19,213 2.4 % 25,736 1.3 % 12,788,156 4.0 % New Jersey 18,606 2.3 % 25,712 1.3 % 13,358,747 4.1 % Alabama 16,440 2.0 % 29,589 1.5 % 7,404,975 2.3 % South Carolina 19,201 2.4 % 28,184 1.5 % 8,997,564 2.8 % Indiana 12,584 1.6 % 18,386 1.0 % 5,326,469 1.6 % Minnesota 9,446 1.2 % 19,407 1.0 % 5,613,856 1.7 % Pennsylvania 9,439 1.2 % 12,648 0.7 % 4,965,478 1.5 % Maryland 8,671 1.1 % 9,379 0.4 % 4,431,977 1.4 % New York 7,102 0.9 % 12,359 0.6 % 5,771,055 1.8 % Michigan 4,890 0.6 % 7,641 0.4 % 2,634,991 0.8 % Delaware 2,341 0.2 % 3,330 0.2 % 1,531,896 0.5 % Hawaii 858 0.1 % 1,100 0.1 % 510,735 0.2 % Illinois 2,491 0.3 % 3,720 0.2 % 1,498,349 0.4 % New Hampshire 318 — % 358 — % 230,587 0.1 % Iowa 874 0.1 % 1,222 0.1 % 476,843 0.1 % Total 809,932 100.0 % $ 1,934,368 100.0 % $ 323,456,705 100.0 % 31 As of December 31, 2022 Policies Premium Total Insured State In Force % In Force % Value % Florida 615,796 72.5 % $ 1,547,383 83.4 % $ 201,237,145 62.4 % North Carolina 54,988 6.5 % 60,990 3.3 % 23,135,353 7.2 % Georgia 35,174 4.2 % 53,250 2.9 % 17,684,518 5.5 % Massachusetts 18,849 2.2 % 28,729 1.5 % 13,886,783 4.3 % Virginia 20,123 2.4 % 24,622 1.3 % 12,691,444 3.9 % New Jersey 17,965 2.1 % 23,551 1.3 % 12,434,136 3.9 % Alabama 14,218 1.7 % 22,794 1.2 % 6,043,021 1.9 % South Carolina 17,260 2.0 % 20,304 1.1 % 7,344,000 2.3 % Indiana 14,441 1.7 % 18,804 1.0 % 5,885,207 1.8 % Minnesota 9,545 1.1 % 18,100 1.0 % 5,456,394 1.7 % Pennsylvania 11,179 1.3 % 13,700 0.7 % 5,645,993 1.7 % Maryland 6,840 0.8 % 6,642 0.4 % 3,116,236 1.0 % Michigan 3,897 0.5 % 5,963 0.3 % 2,912,117 0.9 % New York 3,497 0.4 % 4,995 0.3 % 1,756,525 0.5 % Delaware 1,939 0.2 % 2,645 0.1 % 1,220,586 0.4 % Hawaii 1,566 0.2 % 1,901 0.1 % 875,158 0.3 % Illinois 1,057 0.1 % 1,435 0.1 % 588,925 0.2 % New Hampshire 350 0.1 % 306 — % 239,970 0.1 % Iowa 172 — % 225 — % 89,629 — % Total 848,856 100.0 % $ 1,856,339 100.0 % $ 322,243,140 100.0 % KEY PERFORMANCE INDICATORS The Company considers the measures and ratios in the following discussion to be key performance indicators for its businesses.
Biggest changeThe geographical distribution of our policies in force, premium in force and total insured value across all states were as follows, as of December 31, 2025, 2024 and 2023 (dollars in thousands, rounded to the nearest thousand): As of December 31, 2025 Policies Premium Total Insured State In Force % In Force % Value % Florida 567,095 63.3 % $ 1,561,889 72.7 % $ 186,809,542 47.5 % Alabama 20,024 2.2 % 46,775 2.2 % 10,013,163 2.5 % Delaware 4,133 0.5 % 6,878 0.3 % 2,973,218 0.8 % Georgia 28,976 3.3 % 63,574 3.0 % 16,830,368 4.3 % Illinois 9,048 1.0 % 16,650 0.8 % 6,333,278 1.6 % Indiana 13,320 1.5 % 23,664 1.1 % 6,254,986 1.6 % Iowa 12,095 1.3 % 18,992 0.9 % 7,555,921 1.9 % Massachusetts 27,173 3.1 % 56,056 2.6 % 23,833,849 6.1 % Maryland 23,189 2.6 % 32,248 1.5 % 15,160,321 3.9 % Michigan 13,288 1.5 % 26,008 1.2 % 7,890,368 2.0 % Minnesota 14,778 1.6 % 36,755 1.7 % 10,025,432 2.5 % New Hampshire 328 — % 450 — % 253,578 0.1 % New Jersey 17,997 2.0 % 28,236 1.3 % 13,363,747 3.4 % New York 7,564 0.8 % 14,406 0.7 % 6,790,699 1.7 % North Carolina 72,839 8.2 % 102,413 4.7 % 39,143,671 10.0 % Pennsylvania 7,534 0.8 % 11,795 0.5 % 4,223,413 1.1 % South Carolina 30,025 3.4 % 59,939 2.8 % 16,862,738 4.3 % Virginia 25,475 2.8 % 39,973 1.9 % 18,225,461 4.7 % Wisconsin 1,046 0.1 % 1,240 0.1 % 805,779 0.2 % Total 895,927 100.0 % $ 2,147,941 100.0 % $ 393,349,532 100.0 % 31 As of December 31, 2024 Policies Premium Total Insured State In Force % In Force % Value % Florida 567,307 66.4 % $ 1,608,142 77.3 % $ 186,751,842 52.1 % Alabama 18,907 2.2 % 39,774 1.9 % 9,072,192 2.5 % Delaware 3,219 0.4 % 4,883 0.2 % 2,249,566 0.6 % Georgia 29,470 3.4 % 59,530 2.9 % 16,332,651 4.6 % Illinois 5,634 0.7 % 9,637 0.5 % 3,767,743 1.0 % Indiana 12,861 1.5 % 20,945 1.0 % 5,737,050 1.6 % Iowa 7,978 0.9 % 12,611 0.6 % 4,865,077 1.4 % Massachusetts 24,475 2.9 % 44,279 2.1 % 20,418,055 5.7 % Maryland 15,669 1.8 % 20,284 1.0 % 9,591,760 2.7 % Michigan 10,655 1.2 % 18,041 0.9 % 6,199,390 1.7 % Minnesota 11,340 1.3 % 26,351 1.3 % 7,103,977 2.0 % North Carolina 65,901 7.8 % 86,556 4.2 % 33,078,243 9.2 % New Hampshire 330 — % 397 — % 252,782 0.1 % New Jersey 18,834 2.2 % 28,012 1.3 % 13,830,947 3.9 % New York 7,951 0.9 % 14,056 0.7 % 6,828,505 1.9 % Pennsylvania 8,375 1.0 % 12,139 0.6 % 4,562,202 1.2 % South Carolina 24,766 2.9 % 43,306 2.1 % 12,745,333 3.6 % Virginia 21,751 2.5 % 30,011 1.4 % 15,044,367 4.2 % Wisconsin 103 — % 115 — % 79,529 — % Total 855,526 100.0 % $ 2,079,069 100.0 % $ 358,511,211 100.0 % As of December 31, 2023 Policies Premium Total Insured State In Force % In Force % Value % Florida 567,893 70.1 % $ 1,577,210 81.5 % $ 188,516,949 58.3 % Alabama 16,440 2.0 % 29,589 1.5 % 7,404,975 2.3 % Delaware 2,341 0.2 % 3,330 0.2 % 1,531,896 0.5 % Georgia 31,335 3.9 % 54,315 2.8 % 16,704,678 5.2 % Hawaii 858 0.1 % 1,100 0.1 % 510,735 0.2 % Illinois 2,491 0.3 % 3,720 0.2 % 1,498,349 0.4 % Indiana 12,584 1.6 % 18,386 1.0 % 5,326,469 1.6 % Iowa 874 0.1 % 1,222 0.1 % 476,843 0.1 % Massachusetts 21,443 2.6 % 33,902 1.8 % 16,702,823 5.2 % Maryland 8,671 1.1 % 9,379 0.4 % 4,431,977 1.4 % Michigan 4,890 0.6 % 7,641 0.4 % 2,634,991 0.8 % Minnesota 9,446 1.2 % 19,407 1.0 % 5,613,856 1.7 % North Carolina 56,787 7.0 % 70,170 3.6 % 25,990,577 8.0 % New Hampshire 318 — % 358 — % 230,587 0.1 % New Jersey 18,606 2.3 % 25,712 1.3 % 13,358,747 4.1 % New York 7,102 0.9 % 12,359 0.6 % 5,771,055 1.8 % Pennsylvania 9,439 1.2 % 12,648 0.7 % 4,965,478 1.5 % South Carolina 19,201 2.4 % 28,184 1.5 % 8,997,564 2.8 % Virginia 19,213 2.4 % 25,736 1.3 % 12,788,156 4.0 % Total 809,932 100.0 % $ 1,934,368 100.0 % $ 323,456,705 100.0 % 32 KEY PERFORMANCE INDICATORS The Company considers the measures and ratios in the following discussion to be key performance indicators for its businesses.
General and Administrative Expenses For the year ended December 31, 2024, general and administrative expenses were $342.1 million, compared to $304.1 million during the year ended December 31, 2023, as follows (dollars in thousands): For the Years Ended December 31, Change 2024 2023 $ % $ Ratio $ Ratio Premiums earned, net $ 1,373,073 $ 1,251,936 $ 121,137 9.7 % General and administrative expenses: Policy acquisition costs 233,444 17.0 % 208,011 16.6 % 25,433 12.2 % Other operating costs 108,639 7.9 % 96,055 7.7 % 12,584 13.1 % Total general and administrative expenses $ 342,083 24.9 % $ 304,066 24.3 % $ 38,017 12.5 % For the year ended December 31, 2024 g en eral and administrative expenses increased by $38.0 million, compared to the year ended December 31, 2023, which was the result of an increase in policy acquisition costs of $25.4 million and an increase in other operating costs of $12.6 million.
Policy acquisition costs and other operating costs and expenses For the year ended December 31, 2024, policy acquisition costs and other operating costs and expenses were $342.1 million, compared to $304.1 million during the year ended December 31, 2023, as follows (dollars in thousands): For the Years Ended December 31, Change 2024 2023 $ % $ Ratio $ Ratio Premiums earned, net $ 1,373,073 $ 1,251,936 $ 121,137 9.7 % Policy acquisition costs and other operating costs and expenses: Policy acquisition costs 233,444 17.0 % 208,011 16.6 % 25,433 12.2 % Other operating costs and expenses 108,639 7.9 % 96,055 7.7 % 12,584 13.1 % Total policy acquisition costs and other operating costs and expenses $ 342,083 24.9 % $ 304,066 24.3 % $ 38,017 12.5 % For the year ended December 31, 2024, policy acquisition costs and other operating costs and expenses increased by $38.0 million, compared to the year ended December 31, 2023, which was the result of an increase in policy acquisition costs of $25.4 million and an increase in other operating costs and expenses of $12.6 million.
Years Ended December 31, Change 2024 2023 $ % REVENUES Direct premiums written $ 2,069,692 $ 1,921,833 $ 147,859 7.7 % Change in unearned premium (69,887) (46,704) (23,183) 49.6 % Direct premium earned 1,999,805 1,875,129 124,676 6.6 % Ceded premium earned (626,732) (623,193) (3,539) 0.6 % Premiums earned, net 1,373,073 1,251,936 121,137 9.7 % Net investment income 59,148 48,449 10,699 22.1 % Net realized gains (losses) on investments (1,315) (1,229) (86) 7.0 % Net change in unrealized gains (losses) on investments 9,936 12,046 (2,110) (17.5) % Commission revenue 51,792 54,058 (2,266) (4.2) % Policy fees 19,490 18,881 609 3.2 % Other revenue 8,412 7,441 971 13.0 % Total revenues 1,520,536 1,391,582 128,954 9.3 % OPERATING COSTS AND EXPENSES Losses and loss adjustment expenses 1,087,366 992,636 94,730 9.5 % General and administrative expenses 342,083 304,066 38,017 12.5 % Total operating costs and expenses 1,429,449 1,296,702 132,747 10.2 % Interest and amortization of debt issuance costs 6,476 6,531 (55) (0.8) % INCOME (LOSS) BEFORE INCOME TAX EXPENSE (BENEFIT) 84,611 88,349 (3,738) (4.2) % Income tax expense (benefit) 25,683 21,526 4,157 19.3 % NET INCOME (LOSS) $ 58,928 $ 66,823 $ (7,895) (11.8) % Other comprehensive income (loss), net of taxes 11,006 29,610 (18,604) (62.8) % COMPREHENSIVE INCOME (LOSS) $ 69,934 $ 96,433 $ (26,499) (27.5) % DILUTED EARNINGS (LOSS) PER SHARE DATA: Diluted earnings (loss) per common share $ 2.01 $ 2.22 $ (0.21) (9.5) % Weighted average diluted common shares outstanding 29,274 30,147 (873) (2.9) % 39 Premium Revenues Direct premiums written increased by $147.9 million, or 7.7%, for the year ended December 31, 2024, driven by premium growth within our Florida business of $33.2 million, or 2.1%, and premium growth in our other states business of $114.6 million, or 32.1%, as compared to the prior year.
Years Ended December 31, Change 2024 2023 $ % REVENUES Direct premiums written $ 2,069,692 $ 1,921,833 $ 147,859 7.7 % Change in unearned premium (69,887) (46,704) (23,183) 49.6 % Direct premium earned 1,999,805 1,875,129 124,676 6.6 % Ceded premium earned (626,732) (623,193) (3,539) 0.6 % Premiums earned, net 1,373,073 1,251,936 121,137 9.7 % Net investment income 59,148 48,449 10,699 22.1 % Net realized gains (losses) on investments (1,315) (1,229) (86) 7.0 % Net change in unrealized gains (losses) on investments 9,936 12,046 (2,110) (17.5) % Commission revenue 51,792 54,058 (2,266) (4.2) % Policy fees 19,490 18,881 609 3.2 % Other revenue 8,412 7,441 971 13.0 % Total revenues 1,520,536 1,391,582 128,954 9.3 % OPERATING COSTS AND EXPENSES Losses and loss adjustment expenses 1,087,366 992,636 94,730 9.5 % Policy acquisition costs 233,444 208,011 25,433 12.2 % Other operating costs and expenses 108,639 96,055 12,584 13.1 % Total operating costs and expenses 1,429,449 1,296,702 132,747 10.2 % Interest and amortization of debt issuance costs 6,476 6,531 (55) (0.8) % INCOME (LOSS) BEFORE INCOME TAX EXPENSE (BENEFIT) 84,611 88,349 (3,738) (4.2) % Income tax expense (benefit) 25,683 21,526 4,157 19.3 % NET INCOME (LOSS) $ 58,928 $ 66,823 $ (7,895) (11.8) % Other comprehensive income (loss), net of taxes 11,006 29,610 (18,604) (62.8) % COMPREHENSIVE INCOME (LOSS) $ 69,934 $ 96,433 $ (26,499) (27.5) % DILUTED EARNINGS PER SHARE DATA: Diluted earnings per common share $ 2.01 $ 2.22 $ (0.21) (9.5) % Weighted average diluted common shares outstanding 29,274 30,147 (873) (2.9) % 42 Revenues Direct premiums written increased by $147.9 million, or 7.7%, for the year ended December 31, 2024, driven by premium growth within our Florida business of $33.2 million, or 2.1%, and premium growth in our other states business of $114.6 million, or 32.1%, as compared to the prior year.