Biggest changeYear Ended December 31, Percentage of Revenue Increase (Decrease) 2023 vs 2022 ($ in thousands) 2023 2022 2023 2022 $ % Service revenue $ 783,595 $ 695,218 95.9 % 93.7 % $ 88,377 12.7 % Product sales 33,715 46,380 4.1 % 6.3 % (12,665 ) (27.3 )% Total revenue 817,310 741,598 100.0 % 100.0 % 75,712 10.2 % Cost of service revenue, excluding depreciation and amortization 18,232 16,330 2.2 % 2.2 % 1,902 11.6 % Cost of product sales 25,231 30,932 3.1 % 4.2 % (5,701 ) (18.4 )% Operating expenses 273,288 226,324 33.4 % 30.5 % 46,964 20.8 % Selling, general and administrative expenses 198,550 163,133 24.3 % 22.0 % 35,417 21.7 % Depreciation, amortization and (gain) loss on disposal of assets, net 113,195 140,174 13.9 % 18.9 % (26,979 ) (19.2 )% Total costs and expenses 628,496 576,893 76.9 % 77.8 % 51,603 8.9 % Income from operations 188,814 164,705 23.1 % 22.2 % 24,109 14.6 % Interest expense, net 86,701 69,372 10.6 % 9.4 % 17,329 25.0 % Change in fair value of private placement warrants 24,966 (14,400 ) 3.1 % (2.0 )% 39,366 (273.4 )% Tax receivable agreement liability adjustment (3,077 ) (720 ) (0.4 )% (0.1 )% (2,357 ) 327.4 % Loss (gain) on interest rate swap 817 (996 ) 0.1 % (0.1 )% 1,813 (182.0 )% Loss (gain) on extinguishment of debt 3,533 (3,005 ) 0.4 % (0.4 )% 6,538 (217.6 )% Other income, net (11,123 ) (12,654 ) (1.3 )% (1.7 )% 1,531 (12.1 )% Total other expenses 101,817 37,597 12.5 % 5.1 % 64,220 170.8 % Income before income taxes 86,997 127,108 10.6 % 17.1 % (40,111 ) (31.6 )% Income tax provision 29,982 34,633 3.6 % 4.6 % (4,651 ) (13.4 )% Net income $ 57,015 $ 92,475 7.0 % 12.5 % $ (35,460 ) (38.3 )% Service Revenue .
Biggest changeYear Ended December 31, Percentage of Revenue Increase (Decrease) 2024 vs 2023 ($ in thousands) 2024 2023 2024 2023 $ % Service revenue $ 841,676 $ 783,595 95.7 % 95.9 % $ 58,081 7.4 % Product sales 37,531 33,715 4.3 % 4.1 % 3,816 11.3 % Total revenue 879,207 817,310 100.0 % 100.0 % 61,897 7.6 % Cost of service revenue, excluding depreciation and amortization 18,988 18,232 2.2 % 2.2 % 756 4.1 % Cost of product sales 27,058 25,231 3.1 % 3.1 % 1,827 7.2 % Operating expenses 295,937 273,288 33.7 % 33.4 % 22,649 8.3 % Selling, general and administrative expenses 195,054 198,550 22.2 % 24.3 % (3,496 ) (1.8 )% Depreciation, amortization and (gain) loss on disposal of assets, net 109,072 113,195 12.3 % 13.9 % (4,123 ) (3.6 )% Goodwill impairment 97,076 — 11.0 % — 97,076 n/a Total costs and expenses 743,185 628,496 84.5 % 76.9 % 114,689 18.2 % Income from operations 136,022 188,814 15.5 % 23.1 % (52,792 ) (28.0 )% Interest expense, net 73,902 86,701 8.4 % 10.6 % (12,799 ) (14.8 )% Change in fair value of private placement warrants — 24,966 0.0 % 3.1 % (24,966 ) (100.0 )% Tax receivable agreement liability adjustment (257 ) (3,077 ) (0.0 )% (0.4 )% 2,820 (91.6 )% Loss on interest rate swap 494 817 0.1 % 0.1 % (323 ) (39.5 )% Loss on extinguishment of debt 1,745 3,533 0.2 % 0.4 % (1,788 ) (50.6 )% Other income, net (18,970 ) (11,123 ) (2.2 )% (1.3 )% (7,847 ) 70.5 % Total other expenses 56,914 101,817 6.5 % 12.5 % (44,903 ) (44.1 )% Income before income taxes 79,108 86,997 9.0 % 10.6 % (7,889 ) (9.1 )% Income tax provision 47,660 29,982 5.4 % 3.6 % 17,678 59.0 % Net income $ 31,448 $ 57,015 3.6 % 7.0 % $ (25,567 ) (44.8 )% 45 Service Revenue .
See Note 2, Significant Accounting Policies , in Item 8, Financial Statements and Supplementary Data for additional information on the Company’s policy for recognition of revenue. Allowance for Credit Losses We review historical credit losses and customer payment trends on receivables and develop loss rate estimates as of the balance sheet date, which includes adjustments for current and future expectations.
See Note 2, Significant Accounting Policies , in Item 8, Financial Statements and Supplementary Data for additional information on the Company’s policy for recognition of revenue. 52 Allowance for Credit Losses We review historical credit losses and customer payment trends on receivables and develop loss rate estimates as of the balance sheet date, which includes adjustments for current and future expectations.
Business Overview We are a leading provider of smart mobility technology solutions, principally operating throughout the United States, Australia, Europe and Canada. We make transportation safer, smarter and more connected through our integrated, data-driven solutions, including toll and violations management, title and registration services, automated safety and traffic enforcement and commercial parking management.
Overview We are a leading provider of smart mobility technology solutions, principally operating throughout the United States, Australia, Europe and Canada. We make transportation safer, smarter and more connected through our integrated, data-driven solutions, including toll and violations management, title and registration services, automated safety and traffic enforcement and commercial parking management.
Variation in the actual outcome of these future tax consequences could materially impact our financial statements. Private Placement Warrant Liabilities We accounted for warrants as either equity-classified or liability-classified instruments based on an assessment of the warrant’s specific terms and applicable authoritative guidance.
Variation in the actual outcome of these future tax consequences could materially impact our financial statements. 54 Private Placement Warrant Liabilities We accounted for warrants as either equity-classified or liability-classified instruments based on an assessment of the warrant’s specific terms and applicable authoritative guidance.
We bring together vehicles, hardware, software, data and people to solve transportation challenges for customers around the world, including commercial fleet owners such as RACs, Direct Fleets and FMCs, as well as governments, universities, parking operators, healthcare facilities, transportation hubs and other violation-issuing authorities.
We bring together vehicles, hardware, software, data and people to solve transportation challenges for customers around the world, including commercial fleet owners such as RACs, Direct Fleets and FMCs, as well as governments, universities, parking operators, healthcare facilities, transportation hubs and violation-issuing authorities.
Selling, General and Administrative Expenses . Selling, general and administrative expenses include payroll and payroll-related costs (including stock-based compensation), real estate lease expense, insurance costs, professional services fees, acquisition costs and general corporate expenses. Depreciation, Amortization and (Gain) Loss on Disposal of Assets, Net .
Selling, General and Administrative Expenses . Selling, general and administrative expenses include payroll and payroll-related costs (including stock-based compensation), real estate lease expense, insurance costs, professional services fees and general corporate expenses. Depreciation, Amortization and (Gain) Loss on Disposal of Assets, Net .
In addition, the 2021 Term Loan requires mandatory prepayments equal to the product of the excess cash flows of the Company (as defined in the 2021 Term Loan agreement) and the applicable prepayment percentages (calculated as of the last day of the fiscal year), as set forth in the following table: Consolidated First Lien Net Leverage Ratio (As Defined by the 2021 Term Loan Agreement) Applicable Prepayment Percentage > 3.70:1.00 50% 3.70:1.00 and > 3.20:1.00 25% 3.20:1.00 0% We did not have mandatory prepayments of excess cash flows for the fiscal years ended December 31, 2023 or 2022.
In addition, the 2021 Term Loan requires mandatory prepayments equal to the product of the excess cash flows of the Company (as defined in the 2021 Term Loan agreement) and the applicable prepayment percentages (calculated as of the last day of the fiscal year), as set forth in the following table: 50 Consolidated First Lien Net Leverage Ratio (As Defined by the 2021 Term Loan Agreement) Applicable Prepayment Percentage > 3.70:1.00 50% 3.70:1.00 and > 3.20:1.00 25% 3.20:1.00 0% We did not have mandatory prepayments of excess cash flows for the fiscal years ended December 31, 2024 or 2023.
Our Public 51 Warrants met the criteria for equity classification and accordingly, were reported as a component of shareholders’ equity while our Private Placement Warrants did not meet the criteria for equity classification and were instead classified as a liability.
Our Public Warrants met the criteria for equity classification and accordingly, were reported as a component of shareholders’ equity while our Private Placement Warrants did not meet the criteria for equity classification and were instead classified as a liability.
Discussions of 2021 items and year-to-year comparisons between fiscal years 2022 and 2021 are not included, and can be found in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2022, which specific discussions and comparisons are incorporated herein by reference.
Discussions of 2022 items and year-to-year comparisons between fiscal years 2023 and 2022 are not included, and can be found in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023, which specific discussions and comparisons are incorporated herein by reference.
During the year ended December 31, 2023, we recorded a $4.3 million impairment which included a $3.9 million write-down of installation and service parts that no longer have future use within the operating expenses line item in our Government Solutions segment, and $0.4 million impairment of an ROU asset within the selling, general and administrative expenses line item in our Parking Solutions segment.
During the year ended December 31, 2023, we recorded a $4.3 million impairment which included a $3.9 million write-down of installation and service parts that no longer had future use within the operating expenses line item in our Government Solutions segment, and $0.4 million impairment of an ROU asset within the selling, general and administrative expenses line item in our Parking Solutions segment.
Accordingly, we recognized a $3.0 million gain on extinguishment of debt in the consolidated statements of operations for the year ended December 31, 2022. The Revolver We have a Revolving Credit Agreement (the “ Revolver ”) with a commitment of up to $75.0 million available for loans and letters of credit. The Revolver matures on December 18, 2026.
Accordingly, we recognized a $3.0 million gain on extinguishment of debt in the consolidated statements of operations for the year ended December 31, 2022. The Revolver We have a Revolving Credit Agreement (the “ Revolve r”) with a commitment of up to $75.0 million available for loans and letters of credit. The Revolver matures on December 18, 2026.
Our Parking Solutions segment generates service revenue mainly from offering software as a service, subscription fees, professional services and citation processing services related to parking management solutions to its customers. 40 Product Sales. Product sales are generated by the sale of photo enforcement equipment in the Government Solutions segment and specialized hardware in the Parking Solutions segment.
Our Parking Solutions segment generates service revenue mainly from offering software as a service (" SaaS "), subscription fees, professional services and citation processing services related to parking management solutions to its customers. Product Sales. Product sales are generated by the sale of photo enforcement equipment in the Government Solutions segment and specialized hardware in the Parking Solutions segment.
Our estimates of cash flows are subjective judgments based on past experiences adjusted for trends and future expectations, and can be significantly impacted by changes in our business or economic conditions. The determination of asset group' fair value is also subject to significant judgment and utilizes valuation techniques including discounting estimated future cash flows and market-based analyses.
Our estimates of cash flows are subjective judgments based on past experiences adjusted for trends and future expectations, and can be significantly impacted by changes in our business or economic conditions. The determination of a asset group's fair value is also subject to significant judgment and utilizes valuation techniques including discounting estimated future cash flows and market-based analyses.
Segments We have three operating and reportable segments, Commercial Services, Government Solutions and Parking Solutions: • Our Commercial Services segment offers toll and violation management solutions and title and registration services for commercial fleet customers, including RACs, Direct Fleets and FMCs in North America.
Our Segments We have three operating and reportable segments, Commercial Services, Government Solutions and Parking Solutions: • Our Commercial Services segment offers toll and violation management solutions and title and registration services for commercial fleet customers, including RACs and FMCs in North America.
Should we pursue strategic acquisitions, we may need to raise additional capital, which may be in the form of additional long-term debt, borrowing on our Revolver, or equity financings, all of which may not be available to us on favorable terms or at all. We have the ability to borrow under our Revolver to meet obligations as they come due.
Should we pursue strategic acquisitions, we may need to raise additional capital, which may be in the form of additional long-term debt, borrowings on our Revolver, or equity financings, all of which may not be available to us on favorable terms or at all. 48 We have the ability to borrow under our Revolver to meet obligations as they come due.
We believe that our existing cash and cash equivalents, cash flows provided by operating activities and our ability to borrow under our Revolver (as defined below) will be sufficient to meet operating cash requirements, service debt obligations and fund potential share repurchases for at least the next 12 months and thereafter for the foreseeable future.
We believe that our existing cash and cash equivalents, cash flows provided by operating activities and our ability to borrow under our Revolver will be sufficient to meet operating cash requirements, service debt obligations and fund potential share repurchases for at least the next 12 months and thereafter for the foreseeable future.
This consists of adjustments made to our tax receivable agreement liability due to changes in estimates. Loss (Gain) on Interest Rate Swap. Loss (gain) on interest rate swap relates to the changes associated with the derivative instrument re-measured to fair value at the end of each reporting period and the related periodic cash payments. Loss (Gain) on Extinguishment of Debt.
This consists of adjustments made to our tax receivable agreement liability due to changes in estimates. Loss on Interest Rate Swap. Loss on interest rate swap related to the changes associated with the derivative instrument re-measured to fair value at the end of each reporting period and the related periodic cash receipts or payments. Loss on Extinguishment of Debt.
There is a credit spread adjustment of 0.10% for a one-month duration, 0.15% for a three-month duration, and 0.25% for a six-month duration, in addition to Term SOFR and the applicable margin percentages. There are no outstanding borrowings on the Revolver as of December 31, 2023 or 2022.
There is a credit spread adjustment of 0.10% for a one-month duration, 0.15% for a three-month duration, and 0.25% for a six-month duration, in addition to Term SOFR and the applicable margin percentages. There were no outstanding borrowings on the Revolver as of December 31, 2024 or 2023.
Change in fair value of private placement warrants consists of liability adjustments related to the Private Placement Warrants originally issued to Gores Sponsor II, LLC re-measured to fair value at the end of each reporting period, and the final re-measurement upon their exercise. Tax Receivable Agreement Liability Adjustment .
Change in fair value of private placement warrants consisted of liability adjustments related to the Private Placement Warrants originally issued to Gores Sponsor II, LLC re-measured to fair value at the end of the reporting period, and the final re-measurement upon their exercise. 44 Tax Receivable Agreement Liability Adjustment .
Our international operations primarily involve the sale of traffic enforcement products and related maintenance services. • Our Parking Solutions segment provides an integrated suite of parking software, transaction processing and hardware solutions to universities, municipalities, healthcare facilities and commercial parking operators in the United States and Canada.
Our international operations primarily involve the sale of traffic enforcement products and recurring maintenance services related to the equipment and software. • Our Parking Solutions segment provides an integrated suite of parking software, transaction processing and hardware solutions to universities, municipalities, commercial parking operators and health care facilities in the United States and Canada.
This Item generally discusses fiscal years 2023 and 2022 items and year-to-year comparisons between 2023 and 2022.
This Item generally discusses fiscal years 2024 and 2023 items and year-to-year comparisons between 2024 and 2023.
The fair value of this reporting unit was determined by equally weighting the results of the DCF and market approach methods described above. Based on the results of our quantitative review, we concluded no impairment to goodwill was necessary because the estimated fair value exceeded the reporting unit's carrying value by approximately 7%.
The fair value of this reporting unit was determined by equally weighting the results of the DCF and market approach methods described above. Based on the results of its quantitative review, we concluded an impairment to goodwill was necessary because the reporting unit's carrying value exceeded the estimated fair value.
In Europe, we provide tolling and violations processing services. • Our Government Solutions segment offers photo enforcement solutions and services to its customers. We provide complete, end-to-end speed, red-light, school bus stop arm and bus lane enforcement solutions, principally within the United States and Canada.
In Europe, we provide tolling and violations processing services. • Our Government Solutions segment offers photo enforcement solutions and services to its customers. We provide complete, end-to-end speed, red-light, school bus stop arm and bus lane enforcement solutions.
The average variable interest rate on the 2021 Term Loan was approximately 350 basis points higher for the twelve months ended December 31, 2023 compared to the prior period. See “ Liquidity and Capital Resources ” below. Change in Fair Value of Private Placement Warrants .
The average variable interest rate on the 2021 Term Loan was 44 basis points lower for the twelve months ended December 31, 2024 compared to the prior period. See “ Liquidity and Capital Resources ” below. 47 Change in Fair Value of Private Placement Warrants .
Depreciation, amortization and (gain) loss on disposal of assets, net includes depreciation on property, plant and equipment, and amortization of definite-lived intangible assets. This line item also includes any one-time gains or losses incurred in connection with the disposal of certain assets. Interest Expense, Net .
Depreciation, amortization and (gain) loss on disposal of assets, net includes depreciation on property, plant and equipment, and amortization of definite-lived intangible assets. This line item also includes any one-time gains or losses incurred in connection with the disposal of certain assets. Goodwill Impairment. This relates to impairment loss recognized on goodwill from past acquisitions. Interest Expense, Net .
Depreciation, amortization and (gain) loss on disposal of assets, net, decreased by $27.0 million to $113.2 million for 2023 from $140.2 million for 2022. This was mainly due to certain non-compete and developed technology intangible assets being fully amortized in fiscal year 2023 as compared to the prior year.
Depreciation, amortization and (gain) loss on disposal of assets, net, decreased by $4.1 million to $109.1 million for 2024 from $113.2 million for 2023. This was mainly due certain non-compete, trademark and developed technology intangible assets being fully amortized in fiscal year 2024 as compared to the prior year.
We recorded a loss of $25.0 million and a gain of $14.4 million in fiscal years 2023 and 2022, respectively, related to the changes in fair value of our Private Placement Warrants which were accounted for as liabilities on our consolidated balance sheets.
We recorded a loss of $25.0 million for the fiscal year 2023 related to the changes in fair value of our Private Placement Warrants which were accounted for as liabilities on our consolidated balance sheets.
We recorded $0.7 million of impairment related to certain photo enforcement programs that ended during the year ended December 31, 2022 within the depreciation, amortization and (gain) loss on disposal of assets, net line item on the consolidated statements of operations. We did not have any indicators of impairment related to long-lived assets for the year ended December 31, 2021.
We recorded a $0.7 million of impairment related to certain photo enforcement programs that ended during the year ended December 31, 2022 within the depreciation, amortization and (gain) loss on disposal of assets, net line item on the consolidated statements of operations.
During fiscal year 2023, we made early repayments of $172.5 million on the 2021 Term Loan and as a result, the total principal outstanding was $704.6 million as of December 31, 2023.
During fiscal years 2024 and 2023, we made early repayments of $9.0 million and $172.5 million, respectively, on the 2021 Term Loan and as a result, the total principal outstanding was $695.6 million as of December 31, 2024.
Long-term Debt 2021 Term Loan In March 2021, VM Consolidated, our wholly owned subsidiary, entered into an Amendment and Restatement Agreement No.1 to the First Lien Term Loan Credit Agreement (the “ 2021 Term Loan ”) with a syndicate of lenders.
Long-term Debt 2021 Term Loan In March 2021, VM Consolidated, our wholly owned subsidiary, entered into an Amendment and Restatement Agreement No.1 to the First Lien Term Loan Credit Agreement (the “ 2021 Term Loan ”) with a syndicate of lenders. The 2021 Term Loan has an aggregate borrowing of $900.0 million, maturing on March 24, 2028.
Government Solutions service revenue includes revenue from speed, red-light, school bus stop arm and bus lane photo enforcement systems. Service revenue increased by $36.4 million to $344.0 million in fiscal year 2023 compared to $307.6 million in fiscal year 2022.
Government Solutions service revenue includes revenue from speed, red-light, school bus stop arm and bus lane photo enforcement systems. Service revenue increased by $23.9 million to $367.9 million in fiscal year 2024 compared to $344.0 million in fiscal year 2023.
This includes evaluation by portfolio segment the changes in expectations based on the newest information available on customer payment trends, travel forecasts and other risk characteristics and adjusting the probability-weighting either upward or downward that is most representative of the expected credit losses.
We evaluate the changes in expectations based on the newest information available on customer payment trends, travel forecasts and other risk characteristics and adjusting either upward or downward that is most representative of the expected credit losses.
Income tax provision was $30.0 million representing an effective tax rate of 34.5% for fiscal year 2023 compared to $34.6 million, representing an effective tax rate of 27.2% for fiscal year 2022.
Income tax provision was $47.7 million representing an effective tax rate of 60.2% for fiscal year 2024 compared to $30.0 million, representing an effective tax rate of 34.5% for fiscal year 2023.
We recorded a $3.5 million loss on extinguishment of debt during the year ended December 31, 2023 related to the write-off of pre-existing deferred financing costs and discounts in connection with the early repayment of $172.5 million on the 2021 Term Loan.
We recognized a loss on extinguishment of debt of $3.5 million for the fiscal year ended December 31, 2023, related to the write-off of pre-existing deferred financing costs and discounts in connection with the early repayments.
We had net income of $57.0 million for fiscal year 2023 compared to a net income of $92.5 million for 2022.
We had net income of $31.4 million for fiscal year 2024 compared to a net income of $57.0 million for 2023.
At December 31, 2023, we were compliant with all debt covenants. Interest Expense, Net We recorded interest expense, net of interest income, including amortization of deferred financing costs and discounts, of $86.7 million, $69.4 million and $44.9 million for the fiscal years ended December 31, 2023, 2022 and 2021 respectively.
Interest Expense, Net We recorded interest expense, including amortization of deferred financing costs and discounts, of $73.9 million, $86.7 million and $69.4 million for the fiscal years ended December 31, 2024, 2023 and 2022 respectively.
Service revenue increased by $88.4 million, or 12.7%, to $783.6 million for fiscal year 2023 from $695.2 million in fiscal year 2022, representing 95.9% and 93.7% of total revenue, respectively.
Service revenue increased by $58.1 million, or 7.4%, to $841.7 million for fiscal year 2024 from $783.6 million in fiscal year 2023, representing 95.7% and 95.9% of total revenue, respectively.
If the carrying value of the asset or asset group exceeds the estimated undiscounted future cash flows, an impairment loss is recognized for the difference between the estimated fair value and the carrying value.
We assess recoverability by comparing the estimated undiscounted future cash flows expected to be generated by the asset or asset group with its carrying value. If the carrying value of the asset or asset group exceeds the estimated undiscounted future cash flows, an impairment loss is recognized for the difference between the estimated fair value and the carrying value.
We paid a total of $100.0 million for share repurchases during the twelve months ended December 31, 2023. 45 On October 30, 2023, our Board of Directors authorized a new share repurchase program for up to an aggregate amount of $100.0 million of our outstanding shares of Class A Common Stock over an 18-month period in open market, ASR or privately negotiated transactions.
Recent Events Share Repurchases and Retirement In October 2023, our Board of Directors authorized a share repurchase program for up to an aggregate amount of $100.0 million of our outstanding shares of Class A Common Stock over an 18-month period in open market, ASR or privately negotiated transactions.
The change in fair value was the result of re-measurement of the liability at the end of each reporting period, and the final re-measurement upon their exercise. Tax Receivable Agreement Liability Adjustment . We recorded a gain of approximately $3.1 million in fiscal year 2023 as a result of tax settlement adjustments related to a previous acquisition.
The change in fair value was the result of re-measurement of the liability at the end of the reporting period, and the final re-measurement upon their exercise. Tax Receivable Agreement Liability Adjustment . We recorded a gain of approximately $0.3 million in fiscal year 2024 as a result of lower estimated state tax rates due to changes in apportionment.
The increase was mainly due to service revenue resulting from increased travel volume and higher adoption of the all-inclusive product offering in the Commercial Services segment and expansion of speed programs in the Government Solutions segment. • Generated cash flows from operating activities of $206.1 million and $218.3 million for fiscal years 2023 and 2022, respectively.
The increase was mainly due to service revenue resulting from increased travel volume and FMCs penetration in the Commercial Services segment and the growth from speed, maintenance and bus lane programs in the Government Solutions segment. • Generated cash flows from operating activities of $223.6 million and $206.1 million for fiscal years 2024 and 2023, respectively.
Our effective tax rate for 2023 was higher compared to 2022 primarily due to a decrease in pre-tax income in 2023 combined with the impact of permanent differences related to the mark-to-market adjustment on the Private Placement Warrants and the adjustments to the carrying value of our tax receivable agreement liability. Net Income.
Our effective tax rate for 2024 was higher compared to 2023 primarily due to the impact of permanent differences related to the mark-to-market adjustment on the Private Placement Warrants and the impairment adjustments in the Parking Solutions segment. Net Income.
The increase was primarily driven by the expansion of speed programs, as speed is the largest product in this segment and contributed approximately $29.9 million to the service revenue increase this year. The remaining increase is attributable to expansions across red-light, school bus stop arm and bus lane programs.
The increase was primarily driven by the expansion of speed, maintenance and bus lane programs contributing approximately $17.1 million to the increase in service revenue this year. The remaining increase was mainly attributable to expansions across school bus stop arm programs.
In addition, the increase in enrolled vehicles as well as higher tolling activity for our FMC customers contributed to a $9.9 million growth in revenue during the year ended December 31, 2023, compared to the same period in 2022. These increases were partially offset by lower revenue generated from processing titles and registrations compared to the prior year.
An increase in enrolled vehicles as well as higher tolling activity from our FMC customers contributed to a $8.4 million growth in revenue during the year ended December 31, 2024, compared to the same period in 2023. The remaining revenue growth was mainly generated from processing titles and registrations as well as processing violations compared to the prior year.
The following table sets forth certain captions on our statements of cash flows for the respective periods: For the Year Ended December 31, ($ in thousands) 2023 2022 Net cash provided by operating activities $ 206,101 $ 218,337 Net cash used in investing activities (58,290 ) (48,592 ) Net cash used in financing activities (117,793 ) (164,932 ) Cash Flows from Operating Activities Cash provided by operating activities decreased by $12.2 million, from $218.3 million in 2022 to $206.1 million in 2023.
The following table sets forth certain captions on our statements of cash flows for the respective periods: For the Year Ended December 31, ($ in thousands) 2024 2023 Net cash provided by operating activities $ 223,642 $ 206,101 Net cash used in investing activities (69,720 ) (58,290 ) Net cash used in financing activities (211,427 ) (117,793 ) Cash Flows from Operating Activities Cash provided by operating activities increased by $17.5 million, from $206.1 million in fiscal year 2023 to $223.6 million in fiscal year 2024.
Segment performance is based on revenues and income from operations before depreciation, amortization, and stock-based compensation. The measure also excludes interest expense, net, income taxes and certain other transactions and is inclusive of other income, net. Primary Components of Our Operating Results Revenues Service Revenue.
Segment performance is based on revenues and income from operations before depreciation, amortization and stock-based compensation. The measure also excludes interest expense, net, income taxes and certain other transactions and is inclusive of other income, net. Executive Summary We operate under long-term contracts and a highly reoccurring service revenue model.
In connection with the issuance of the Senior Notes, we incurred $5.7 million in lender and 47 third-party costs, which were capitalized as deferred financing costs and are being amortized over the remaining life of the Senior Notes.
Senior Notes In March 2021, VM Consolidated issued an aggregate principal amount of $350.0 million in Senior Notes, due on April 15, 2029. In connection with the issuance of the Senior Notes, we incurred $5.7 million in lender and third-party costs, which were capitalized as deferred financing costs and are being amortized over the remaining life of the Senior Notes.
Selling, general and administrative expenses increased by $35.4 million to approximately $198.6 million for fiscal year 2023 compared to $163.1 million for fiscal year 2022.
Selling, general and administrative expenses decreased by $3.5 million to approximately $195.1 million for fiscal year 2024 compared to $198.6 million for fiscal year 2023.
The following table depicts service revenue by segment: Year Ended December 31, Percentage of Revenue Increase (Decrease) 2023 vs 2022 ($ in thousands) 2023 2022 2023 2022 $ % Service revenue Commercial Services $ 372,786 $ 325,971 45.6 % 44.0 % $ 46,815 14.4 % Government Solutions 344,034 307,639 42.1 % 41.4 % 36,395 11.8 % Parking Solutions 66,775 61,608 8.2 % 8.3 % 5,167 8.4 % Total service revenue $ 783,595 $ 695,218 95.9 % 93.7 % $ 88,377 12.7 % Commercial Services service revenue includes mainly toll and violation management revenues from RACs and FMCs.
The following table depicts service revenue by segment: Year Ended December 31, Percentage of Revenue Increase (Decrease) 2024 vs 2023 ($ in thousands) 2024 2023 2024 2023 $ % Service revenue Commercial Services $ 407,680 $ 372,786 46.4 % 45.6 % $ 34,894 9.4 % Government Solutions 367,914 344,034 41.8 % 42.1 % 23,880 6.9 % Parking Solutions 66,082 66,775 7.5 % 8.2 % (693 ) (1.0 )% Total service revenue $ 841,676 $ 783,595 95.7 % 95.9 % $ 58,081 7.4 % Commercial Services service revenue includes mainly toll and violation management revenues from RACs and FMCs.
Cash Flows from Financing Activities Cash used in financing activities was $117.8 million in 2023 mainly due to early repayments totaling $172.5 million on our 2021 Term Loan and $100.0 million of share repurchases, which were partially offset by $161.4 million of proceeds from the exercise of warrants issued in connection with the IPO. 46 Cash used in financing activities was $164.9 million in 2022 mainly due to share repurchases for $125.1 million in the second and third quarters of 2022, the repayment of $25.0 million of borrowing on the Revolver (defined below) in January 2022 and the quarterly principal payments on the 2021 Term Loan.
Cash used in financing activities was $117.8 million in fiscal year 2023 mainly due to early repayments totaling $172.5 million on our 2021 Term Loan and $100.0 million of share repurchases, which were partially offset by $161.4 million of proceeds from the exercise of warrants.
We recorded a $1.0 million gain in fiscal year 2022 associated with the derivative instrument re-measured to fair value at the end of the reporting period. Loss (Gain) on Extinguishment of Debt .
We recorded a $0.5 million loss in fiscal year 2024 of which $1.3 million is associated with the derivative instrument re-measured to fair value at the end of the reporting period offset by $(0.8) million related to the monthly cash proceeds.
As of December 31, 2023, all Warrants were either exercised by the holder or redeemed by the Company. Recent Accounting Pronouncements For a discussion of recent accounting pronouncements, refer to Note 2, Significant Accounting Policies , in Item 8, Financial Statements and Supplementary Data .
Recent Accounting Pronouncements For a discussion of recent accounting pronouncements, refer to Note 2, Significant Accounting Policies , in Item 8, Financial Statements and Supplementary Data .
It bears interest based, at our option, on either (1) LIBOR plus an applicable margin of 3.25% per annum, or (2) an alternate base rate plus an applicable margin of 2.25% per annum.
The 2021 Term Loan bears interest based, at our option, on either (i) Term SOFR plus an applicable margin of 2.25% per annum, or (ii) an alternate base rate plus an applicable margin of 1.25% per annum. As of December 31, 2024, the interest rate on the 2021 Term Loan was 6.6%.
The $35.5 million decrease in net income was primarily due to the change in the fair value of the Private Placement Warrants liability, legal settlement and higher interest expenses recorded in fiscal year 2023 and the other statement of operations activity discussed above.
The $25.6 million decrease in net income was primarily due to the goodwill impairment recorded in fiscal year 2024, partially offset by the change in fair value of the Private Placement Warrants liability in the prior fiscal year without a comparable amount in the current year, and the other statement of operations activity discussed above.
Other income, net primarily consists of volume rebates earned from total spend on purchasing cards, gains or losses on foreign currency transactions and other non-operating expenses. 41 Results of Operations Fiscal Year 2023 Compared to Fiscal Year 2022 The following table sets forth our statements of operations data and expresses each item as a percentage of total revenue for the periods presented as well as the changes between periods.
Results of Operations Fiscal Year 2024 Compared to Fiscal Year 2023 The following table sets forth our statements of operations data and expresses each item as a percentage of total revenue for the periods presented as well as the changes between periods.
Parking Solutions service revenue increased by $5.2 million to $66.8 million in fiscal year 2023 compared to $61.6 million in fiscal year 2022. The increase was primarily due to increased revenue from professional services, software as a service product offerings and citation processing services related to parking management solutions. Product Sales.
Parking Solutions service revenue decreased by $0.7 million to $66.1 million in fiscal year 2024 compared to $66.8 million in fiscal year 2023. The increased revenue from SaaS product offerings was offset by a decrease in professional services related to parking management solutions. Product Sales.
The decrease was primarily due to a $5.6 million tax settlement payment related to a prior year acquisition, partially offset by an increase in volume rebates earned from total spend on purchasing cards from increased tolling and travel activity. 44 Income Tax Provision.
The increase of approximately $7.9 million is primarily attributable to a $5.6 million tax settlement payment recorded in 2023 related to a prior year acquisition without a comparable amount in 2024, as well as increase in volume rebates earned from total spend on credit card transactions due to increased tolling and travel activity. Income Tax Provision.
The final settlement occurred on January 12, 2024, at which time, we received 534,499 additional shares calculated using a volume-weighted average price over the term of the ASR agreement. We paid a total of $100.0 million for share repurchases during the twelve months ended December 31, 2023.
The final settlement is expected to occur in the first quarter of 2025, at which time, we expect to receive additional shares calculated using a volume-weighted average price over the term of the ASR agreement. We paid a total of $200.0 million for share repurchases during the year ended December 31, 2024. All repurchased shares were subsequently retired.
Significant estimates and assumptions used in the market approach include the selection of guideline public companies, revenue and EBITDA projections, the selection of revenue and EBITDA multiples and the application of a control premium.
Significant estimates and assumptions used in the market approach include the selection of guideline public companies, revenue and EBITDA projections, the selection of revenue and EBITDA multiples and the application of a control premium. Our estimates are based upon assumptions believed to be reasonable, but which are inherently uncertain, and actual results may differ from those assumed in our analysis.
Loss (gain) on extinguishment of debt consists of losses from the write-off of pre-existing original issue discounts and deferred financing costs associated with debt extinguishment, and any gains recognized as a result of loan forgiveness. Other Income, Net .
Loss on extinguishment of debt consisted of the write-off of pre-existing original issue discounts and deferred financing costs associated with debt extinguishment. Other Income, Net . Other income, net primarily consists of volume rebates earned from total spend on credit card transactions, gains or losses on foreign currency transactions and other non-operating expenses.
The following table presents operating expenses by segment: Year Ended December 31, Percentage of Revenue Increase (Decrease) 2023 vs 2022 ($ in thousands) 2023 2022 2023 2022 $ % Operating expenses Commercial Services $ 83,828 $ 72,328 10.3 % 9.8 % $ 11,500 15.9 % Government Solutions 168,736 139,961 20.6 % 18.9 % 28,775 20.6 % Parking Solutions 18,236 12,905 2.2 % 1.7 % 5,331 41.3 % Total operating expenses before stock-based compensation 270,800 225,194 33.1 % 30.4 % 45,606 20.3 % Stock-based compensation 2,488 1,130 0.3 % 0.1 % 1,358 120.2 % Total operating expenses $ 273,288 $ 226,324 33.4 % 30.5 % $ 46,964 20.8 % Selling, General and Administrative Expenses .
The following table presents operating expenses by segment: 46 Year Ended December 31, Percentage of Revenue Increase (Decrease) 2024 vs 2023 ($ in thousands) 2024 2023 2024 2023 $ % Operating expenses Commercial Services $ 92,038 $ 83,828 10.5 % 10.3 % $ 8,210 9.8 % Government Solutions 182,493 168,736 20.8 % 20.6 % 13,757 8.2 % Parking Solutions 17,353 18,236 1.9 % 2.2 % (883 ) (4.8 )% Operating expenses by segment 291,884 270,800 33.2 % 33.1 % 21,084 7.8 % Other expenses 4,053 2,488 0.5 % 0.3 % 1,565 62.9 % Total operating expenses $ 295,937 $ 273,288 33.7 % 33.4 % $ 22,649 8.3 % Selling, General and Administrative Expenses .
The $1.9 million increase was mainly due to increased recurring service costs in the Parking Solutions segment. Cost of Product Sales. Cost of product sales decreased year over year and was $25.2 million and $30.9 million for the fiscal years 2023 and 2022, respectively.
Cost of Service Revenue, Excluding Depreciation and Amortization. Cost of service revenue, excluding depreciation and amortization increased from $18.2 million for fiscal year 2023 to $19.0 million for fiscal year 2024, mainly due to increased recurring service costs for the Parking Solutions segment. Cost of Product Sales.
Our Commercial Services segment generates service revenue primarily through the operation and management of tolling programs and processing violations for RACs, FMCs and other large fleet customers.
Accordingly, we depend on national, state and local governments authorizing the use of automated photo enforcement and not otherwise materially restricting its use. 43 Primary Components of Our Operating Results Revenues Service Revenue. Our Commercial Services segment generates service revenue primarily through the operation and management of tolling programs and processing violations for RACs, FMCs and other large fleet customers.
On October 30, 2023, our Board of Directors authorized a new share repurchase program for up to an aggregate amount of $100.0 million of our outstanding shares of Class A Common Stock over the next eighteen months.
We expect to make payments of approximately $5.2 million per year for the next 10 years. Share Repurchases In October 2023, our Board of Directors authorized a share repurchase program for up to an aggregate amount of $100.0 million of our outstanding shares of Class A Common Stock over an 18-month period in open market, ASR or privately negotiated transactions.
As of December 31, 2023, we had $74.8 million available for borrowing, net of letters of credit, under our Revolver. Our cash on hand was $136.3 million as of December 31, 2023. We have incurred significant long-term debt as a result of acquisitions completed in prior years.
As of December 31, 2024, we had $74.4 million available for borrowing, net of letters of credit, under our Revolver. Our cash on hand was $77.6 million as of December 31, 2024.
The following table presents selling, general and administrative expenses by segment: Year Ended December 31, Percentage of Revenue Increase (Decrease) 2023 vs 2022 ($ in thousands) 2023 2022 2023 2022 $ % Selling, general and administrative expenses Commercial Services $ 61,607 $ 56,105 7.5 % 7.5 % $ 5,502 9.8 % Government Solutions 62,597 61,235 7.7 % 8.3 % 1,362 2.2 % Parking Solutions 23,988 27,104 2.9 % 3.7 % (3,116 ) (11.5 )% Corporate and other 35,370 3,156 4.4 % 0.4 % 32,214 1020.7 % Total selling, general and administrative expenses before stock-based compensation 183,562 147,600 22.5 % 19.9 % 35,962 24.4 % Stock-based compensation 14,988 15,533 1.8 % 2.1 % (545 ) (3.5 )% Total selling, general and administrative expenses $ 198,550 $ 163,133 24.3 % 22.0 % $ 35,417 21.7 % Depreciation, Amortization and (Gain) Loss on Disposal of Assets, Net.
The following table presents selling, general and administrative expenses by segment: Year Ended December 31, Percentage of Revenue Increase (Decrease) 2024 vs 2023 ($ in thousands) 2024 2023 2024 2023 $ % Selling, general and administrative expenses Commercial Services $ 62,942 $ 61,607 7.2 % 7.5 % $ 1,335 2.2 % Government Solutions 69,972 62,597 8.0 % 7.7 % 7,375 11.8 % Parking Solutions 25,173 23,988 2.8 % 2.9 % 1,185 4.9 % Selling, general and administrative expenses by segment 158,087 148,192 18.0 % 18.1 % 9,895 6.7 % Other expenses 36,967 50,358 4.2 % 6.2 % (13,391 ) (26.6 )% Total selling, general and administrative expenses $ 195,054 $ 198,550 22.2 % 24.3 % $ (3,496 ) (1.8 )% Depreciation, Amortization and (Gain) Loss on Disposal of Assets, Net.
The fair value of the Private Placement Warrants was estimated at period-end using a Black-Scholes option pricing model, which was a Level 3 fair value measurement exposed to valuation risk. The risk of exposure was estimated using a sensitivity analysis of potential changes in the significant unobservable inputs, primarily the volatility input that was the most susceptible to valuation risk.
The fair value of the Private Placement Warrants was estimated at period-end using a Black-Scholes option pricing model, which was a Level 3 fair value measurement exposed to valuation risk. As of December 31, 2023, all Warrants were either exercised by the holder or redeemed by the Company.
We recorded a gain of $0.7 million in fiscal year 2022 as a result of lower estimated state tax rates due to changes in apportionment. Loss (Gain) on Interest Rate Swap .
We recorded a gain of approximately $3.1 million in fiscal year 2023 as a result of tax settlement adjustments related to a previous acquisition. Loss on Interest Rate Swap .
All borrowings and other extensions of credits under the 2021 Term Loan, Senior Notes and the Revolver are subject to the satisfaction of customary conditions and restrictive covenants including absence of defaults and accuracy in material respects of representations and warranties. Substantially all of our assets are pledged as collateral to secure our indebtedness under the 2021 Term Loan.
Interest on the unused portion of the Revolver is payable quarterly at 0.375% and we are also required to pay participation and fronting fees at 1.38% on $0.6 million of outstanding letters of credit as of December 31, 2024. 51 All borrowings and other extensions of credits under the 2021 Term Loan, Senior Notes and the Revolver are subject to the satisfaction of customary conditions and restrictive covenants including absence of defaults and accuracy in material respects of representations and warranties.
Commercial Services service revenue increased by $46.8 million, or 14.4%, from $326.0 million in fiscal year 2022 to $372.8 million in fiscal year 2023. This increase was primarily due to increased travel volume and related tolling activity compared to the prior year which was still recovering from the COVID-19 pandemic, especially during January and February of 2022.
Commercial Services service revenue increased by $34.9 million, or 9.4%, from $372.8 million in fiscal year 2023 to $407.7 million in fiscal year 2024. This increase was primarily due to increased travel volume, product adoption and increased tolling activity compared to the prior year. These factors contributed to a $18.1 million growth in RAC tolling revenue.
The decrease was in line with the decrease in product sales in the Government Solutions segment offset by an increase in cost in the Parking Solutions segment. Operating Expenses. Operating expenses increased by $47.0 million, or 20.8%, from $226.3 million for fiscal year 2022 to $273.3 million in fiscal year 2023.
Cost of product sales increased by approximately $1.8 million from $25.2 million in fiscal year 2023 to $27.1 million in fiscal year 2024, which was in line with the increase in product sales discussed above. Operating Expenses. Operating expenses increased by $22.6 million, or 8.3%, from $273.3 million for fiscal year 2023 to $295.9 million in fiscal year 2024.
On or after April 15, 2024, we may redeem all or a portion of the Senior Notes at the redemption prices set forth below in percentages by year, plus accrued and unpaid interest: Year Percentage 2024 102.750% 2025 101.375% 2026 and thereafter 100.000% In addition, we may redeem up to 40% of the Senior Notes before April 15, 2024, with the net cash proceeds from certain equity offerings at a redemption price of 105.50%.
We may redeem all or a portion of the Senior Notes at the redemption prices set forth below in percentages by year, plus accrued and unpaid interest: Year Percentage 2025 101.375% 2026 and thereafter 100.000% PPP Loan During fiscal year 2020, one of our wholly owned subsidiaries received a $2.9 million loan from the U.S.
During the periods presented, we: • Increased total revenue by $75.7 million, or 10%, from $741.6 million in fiscal year 2022 to $817.3 million in fiscal year 2023.
We continue to execute our strategy to grow revenue organically year over year and focus on initiatives that support our long-term strategy. During the periods presented, we: • Increased total revenue by $61.9 million, or 7.6%, from $817.3 million in fiscal year 2023 to $879.2 million in fiscal year 2024.
PPP Loan During fiscal year 2020, one of our wholly owned subsidiaries received a $2.9 million loan from the U.S. Small Business Administration (“ SBA ”) as part of the Paycheck Protection Program (“ PPP Loan ”) to offset certain employment and other allowable costs incurred as a result of the COVID-19 pandemic.
Small Business Administration (“ SBA ”) as part of the Paycheck Protection Program (“ PPP Loan ”) to offset certain employment and other allowable costs incurred as a result of the COVID-19 pandemic. In 2022, we were notified by the SBA that the loan, together with accrued interest, had been fully forgiven under the provisions of the PPP Loan program.
Operating expenses as a percentage of total revenue increased from 30.5% to 33.4% in fiscal years 2022 and 2023, respectively.
The increase in 2024 was primarily attributable to an increase of $19.7 million in wages expense, of which, $15.7 million was in the Government Solutions segment and $3.7 million in the Commercial Services segment. Operating expenses as a percentage of total revenue increased from 33.4% to 33.7% in fiscal years 2023 and 2024, respectively.
We recognized losses on extinguishment of debt of $3.5 million and $5.3 million for fiscal years 2023 and 2021, respectively, related to the write-off of pre-existing deferred financing costs and discounts, and lender and third-party costs. The 2021 Term Loan is repayable at 1.0% per annum of the amount initially borrowed, paid in quarterly installments.
Loss on extinguishment of debt was $3.5 million for fiscal year 2023 related to the write-off of pre-existing deferred financing costs and discounts in connection with the early repayment of $172.5 million on the 2021 Term Loan. Other Income, Net. Other income, net was $19.0 million in fiscal year 2024 compared to $11.1 million in fiscal year 2023.
On September 5, 2023, we used the remaining availability under the share repurchase program for an ASR and paid approximately $91.9 million to receive an initial delivery of 4,131,551 shares of our Class A Common Stock in accordance with an ASR agreement with a third-party financial institution.
On December 11, 2024, we entered into an ASR agreement with a third-party financial institution and paid $112.7 million to receive an initial delivery of 3,821,958 shares of our Class A Common Stock.
On September 5, 2023, we used the remaining availability under the share repurchase program for an ASR and paid approximately $91.9 million to receive an initial delivery of 4,131,551 shares of our Class A Common Stock in accordance with an ASR agreement with a third-party financial institution.
On December 11, 2024, we entered into an ASR agreement with a third-party financial institution and paid $112.7 million to receive an initial delivery of 3,821,958 shares of our Class A Common Stock.
Cash Flows from Investing Activities Cash used in investing activities in 2023 and 2022 was primarily related to purchases of installation and service parts and property and equipment mainly in our Government Solutions business of $57.0 million and $48.2 million, respectively.
The aggregate changes in operating assets and liabilities decreased by $49.9 million in 2024 primarily due to a legal settlement accrued in the prior year that was paid in 2024, partially offset by a lower increase in accounts receivable balances year over year as compared to prior year, mainly in our Commercial Services business. 49 Cash Flows from Investing Activities Cash used in investing activities in fiscal years 2024 and 2023 was primarily related to purchases of installation and service parts and property and equipment mainly in our Government Solutions business of $70.9 million and $57.0 million, respectively.
We review our long-lived assets other than goodwill for impairment whenever events or circumstances indicate that the carrying amount of an asset or asset group may not be fully recoverable. We assess recoverability by comparing the estimated undiscounted future cash flows expected to be generated by the asset or asset group with its carrying value.
We recorded a $97.1 million impairment of goodwill in our Parking Solutions segment during fiscal year 2024, which is presented in the goodwill impairment line item on the consolidated statements of operations. 53 We review our long-lived assets other than goodwill for impairment whenever events or circumstances indicate that the carrying amount of an asset or asset group may not be fully recoverable.