Biggest changeThe list below is not exhaustive and, therefore, investors should read this “Risk Factors” section in its entirety: ● Adverse macroeconomic conditions, including inflationary pressures and potential recessionary conditions, as well as actions taken by central banks and regulators across the world (including the U.S. government’s debt ceiling policies and contemplated or actual budget and tax cuts) in an attempt to reduce, curtail and address such pressures and conditions; ● Our quarterly results of operations have fluctuated in the past and we expect these fluctuations to continue, any actual or anticipated fluctuations in our results of operations could require that we issue revised guidance, and the failure to meet the expectations of our investors or analysts could have a material and adverse impact on our share price; ● Our business will be harmed if Microsoft or our other contact center, unified communications and ALL-IP project partners abandon or fail to achieve the expected growth of solutions compatible with our products or if we are unable or unwilling to change our products when and as may be required in order to remain a certified partner; ● If our new products fail to generate anticipated demand, we will realize a lower-than-expected return from our investment in research and development; ● Rapid technological development in the communications equipment market necessitates that we effectively manage transition to the next generation of our products; ● The increased adoption of IP networks may adversely affect the demand for media gateway products; ● Our results of operations could be materially and adversely affected if we cannot keep pace with technological changes impacting the development of our products and implementation of our business needs, including with respect to automation and the use of artificial intelligence, or AI; ● New industry standards, the modification of our products to meet additional existing standards or the addition of features to our products may delay the introduction of our products or increase our costs; ● Because we sell most of our products and services to customers who function as intermediaries, such as original equipment manufacturers, or OEMs, network equipment providers, or NEPs, system integrators, carriers/service providers, resellers and distributors, rather than directly to end-users, we are heavily reliant on such intermediaries and have less control over the ultimate selection of products by end-users; ● The markets we serve are highly competitive and several of our competitors have competitive advantages over us, which may make it difficult for us to maintain profitability; ● We rely on (i) third-party subcontractors to assemble, and original design manufacturers, or ODMs, to design and manufacture, some of our products, and (ii) third-party suppliers to provide us with key components on a timely basis; ● We may need additional financing to operate or grow our business; - 2 - Table of Contents ● Uncertain economic conditions, macroeconomic changes and trade wars (such as the trade war between the U.S., on the one hand, and China, Mexico and Canada, on the other) may materially and adversely affect our business; ● The attack on Israel in October 2023 and the ensuing war with the Hamas terror organization, along with related conflicts with their supporters in Lebanon (with the Hezbollah terror organization), Yemen (with the Houthi movement), Syria and Iran, have led to an emergency call up of reserve army soldiers and caused disruption and uncertainty in Israel, including in terms of personal safety, damage to property, economic outlook, geopolitical tensions, the war effort and toll more generally, and any related ceasefires may not be sustained in the near- or long-term, if at all; ● Political, economic and military conditions in Israel directly affect our operations and we are subject to specific risks, such as (i) fluctuations in the value of the dollar against the NIS, and (ii) labor disputes and strikes; ● We are subject to ongoing costs, limitations and risks associated with complying with a wide range of rapidly changing and evolving laws and regulations in multiple jurisdictions, including with respect to intellectual property rights and protection, data privacy, AI and machine learning, the use of sustainable materials in our products, electronic waste disposal and the export control of encryption technology; ● Our results of operations could be materially and adversely affected if we cannot keep pace with technological changes impacting the development of our products and implementation of our business needs, including with respect to automation and the use of AI and machine learning, and any such new technology and/or products may cause us to become less competitive, and higher levels of capital expenditures may be necessary in order to remain competitive; ● We have a significant presence in international markets and plan to continue to expand our international operations, which exposes us to certain risks that could affect our future growth; ● The transition to a new presidential administration in the United States, including the potential use and effects of tariffs to address the administration’s policy goals, could materially impact the macroeconomic framework in which we operate; ● There are significant global shortages of critical components that we utilize in our products and therefore, we may not be able to manufacture sufficient quantities to meet market demand; and ● Our wage-related expenses in Israel have increased exponentially as a result of the ongoing shortage of skilled research and development, or R&D, employees in Israel, which is causing heightened competition to recruit new skilled R&D employees.
Biggest changeThe list below is not exhaustive and, therefore, investors should read this “Risk Factors” section in its entirety: ● Adverse macroeconomic conditions, including inflationary pressures and potential recessionary conditions, as well as actions taken by central banks and regulators across the world (including the U.S. government’s debt ceiling policies and contemplated or actual budget and tax cuts) in an attempt to reduce, curtail and address such pressures and conditions; ● Our quarterly results of operations have fluctuated in the past and we expect these fluctuations to continue, any actual or anticipated fluctuations in our results of operations could require that we issue revised guidance, and the failure to meet the expectations of our investors or analysts could have a material and adverse impact on our share price; ● Our business will be harmed if Microsoft or our other contact center, unified communications and ALL-IP project partners abandon or fail to achieve the expected growth of solutions compatible with our products or if we are unable or unwilling to change our products when and as may be required in order to remain a certified partner; ● If our new products fail to generate anticipated demand, we will realize a lower-than-expected return from our investment in research and development; ● Rapid technological development in the communications equipment market necessitates that we effectively manage transition to the next generation of our products; ● The increased adoption of IP networks may adversely affect the demand for media gateway products; ● New industry standards, the modification of our products to meet additional existing standards or the addition of features to our products may delay the introduction of our products or increase our costs; ● Because we sell most of our products and services to customers who function as intermediaries, such as original equipment manufacturers, or OEMs, network equipment providers, or NEPs, system integrators, carriers/service providers, resellers and distributors, rather than directly to end-users, we are heavily reliant on such intermediaries and have less control over the ultimate selection of products by end-users; ● The markets we serve are highly competitive and several of our competitors have competitive advantages over us, which may make it difficult for us to maintain profitability; ● We rely on (i) third-party subcontractors to assemble, and original design manufacturers, or ODMs, to design and manufacture, some of our products, and (ii) third-party suppliers to provide us with key components on a timely basis; and our reliance on this global supply chain exposes us to disruptions from geopolitical conflicts, which may increase our costs and delay product delivery . ● We may need additional financing to operate or grow our business; - 2 - Table of Contents ● Uncertain economic conditions, macroeconomic changes and trade wars (such as the trade war between the U.S., on the one hand, and China, Mexico and Canada, on the other) may materially and adversely affect our business; ● The attack on Israel in October 2023 and the ensuing war with the Hamas terror organization, along with related conflicts with their supporters in Lebanon (with the Hezbollah terror organization), Yemen (with the Houthi movement), Syria and Iran, have led to an emergency call up of reserve army soldiers and caused disruption and uncertainty in Israel, including in terms of personal safety, damage to property, economic outlook, geopolitical tensions, the war effort and toll more generally, and any related ceasefires may not be sustained in the near- or long-term, if at all; ● Some of our employees and independent contractors who reside in Israel are required to perform military reserve duty, which may disrupt their work for us; ● Political, economic and military conditions in Israel directly affect our operations and we are subject to specific risks, such as (i) fluctuations in the value of the dollar against the NIS, and (ii) labor disputes and strikes; ● We are subject to ongoing costs, limitations and risks associated with complying with a wide range of rapidly changing and evolving laws and regulations in multiple jurisdictions, including with respect to intellectual property rights and protection, data privacy, AI and machine learning, tax, the use of sustainable materials in our products, electronic waste disposal and export control; ● Our results of operations could be materially and adversely affected if we cannot keep pace with technological changes impacting the development of our products and implementation of our business needs, including with respect to automation and the use of AI and machine learning, and any such new technology and/or products may cause us to become less competitive, and higher levels of capital expenditures may be necessary in order to remain competitive; ● We have a significant presence in international markets and plan to continue to expand our international operations, which exposes us to certain risks that could affect our future growth; ● Changes in U.S. and other countries’ trade policies, including the imposition of tariffs and other trade restrictions, and uncertainty regarding future trade measures, could materially impact the macroeconomic framework in which we operate; ● There are significant global shortages of critical components that we utilize in our products and therefore, we may not be able to manufacture sufficient quantities to meet market demand; and ● Our wage-related expenses in Israel have increased exponentially as a result of the ongoing shortage of skilled and as a result of unfavorable exchange rate research and development, or R&D, employees in Israel, which is causing heightened competition to recruit new skilled R&D employees. ● We and our third-party providers are exposed to cybersecurity risks and incidents, which may result in damage to our brand and reputation, material financial penalties, and legal liability. ● Our use of artificial intelligence, including generative AI, may not prove to be successful and may subject us to new or heightened legal, regulatory, ethical, operational, and reputational risks.
Furthermore, the consideration available to our shareholders in a transaction involving the transfer outside of Israel of technology or know-how developed with the IIA funding (such as a merger or similar transaction) may be reduced by an amount of up to six times of the amounts of grants that we received from the IIA the plus interest, less any royalties that we already paid.
Furthermore, the consideration available to our shareholders in a transaction involving the transfer outside of Israel of technology or know-how developed with the IIA funding (such as a merger or similar transaction) may be reduced by an amount of up to six times of the amounts of grants that we received from the IIA plus interest, less any royalties that we already paid.
These include the Voca range of conversational AI-related solutions that incorporate voice recognition, AI and machine learning technologies, SmartTAP 360° Live, an intelligent, secure enterprise compliance recording solution, Meeting Insights, an innovative tool for easily capturing and organizing all meeting-generated content and Voice.AI Connect a cloud-based solution that simplifies the integration of any cognitive voice service and bot framework with any voice or telephony channel to deliver an enhanced customer service experience.
These include the Voca range of conversational AI-related solutions that incorporate voice recognition, AI and machine learning technologies, SmartTAP 360° Live, an intelligent, secure enterprise compliance recording solution, Meeting Insights, an innovative tool for easily capturing and organizing all meeting-generated content and VoiceAI Connect, a cloud-based solution that simplifies the integration of any cognitive voice service and bot framework with any voice or telephony channel to deliver an enhanced customer service experience.
Separately, enhanced climate-related disclosure requirements and obligations could lead to reputational or other harm with customers, regulators, investors or other stakeholders and could also increase our litigation risks relating to statements alleged to have been made by us or others in our industry regarding climate change risks, or in connection with any future disclosures we may make regarding reported emissions, particularly given the inherent approximations, estimations and uncertainties with respect to calculating, determining and reporting greenhouse gas emissions.
Separately, our climate-related disclosure requirements and obligations could lead to reputational or other harm with customers, regulators, investors or other stakeholders, and could also increase our litigation risks relating to statements alleged to have been made by us or others in our industry regarding climate change risks, or in connection with any future disclosures we may make regarding reported emissions, particularly given the inherent approximations, estimations and uncertainties with respect to calculating, determining and reporting greenhouse gas emissions.
It is not possible at this time to predict or determine the ultimate consequences of the conflict in Ukraine and the ongoing war with Hamas and its supporters, which could include, among other things, greater regional instability, geopolitical shifts and other material and adverse effects on macroeconomic conditions, currency exchange rates, supply chains and financial markets.
It is not possible at this time to predict or determine the ultimate consequences of the conflict in Ukraine and the ongoing war with Iran, Hamas and its supporters, which could include, among other things, greater regional instability, geopolitical shifts and other material and adverse effects on macroeconomic conditions, currency exchange rates, supply chains and financial markets.
This could result in, among other things, a delay in recognition or loss of revenues, loss of market share or failure to achieve market acceptance. We could also be subject to material claims by customers that are not covered by our insurance. Obtaining certification of our products by national regulators may be time-consuming and expensive.
This could result in, among other things, a delay in recognition or loss of revenues, loss of market share or failure to achieve market acceptance. We could also be subject to material claims by customers that are not covered or fully covered by our insurance. Obtaining certification of our products by national regulators may be time-consuming and expensive.
The requirements of the GDPR include, for example, expanded disclosures about how personal data is processed, mandatory data breach notification requirements, a strengthened data subject rights regime and higher standards for obtaining consent from individuals to process their personal data (including in certain circumstances for marketing), all of which involve significant ongoing expenditure.
The requirements of the GDPR include, for example, expanded disclosures about how Personal Information is processed, mandatory data breach notification requirements, a strengthened data subject rights regime and higher standards for obtaining consent from individuals to process their Personal Information (including in certain circumstances for marketing), all of which involve significant ongoing expenditure.
As we continue to expand our international sales and operations, we are subject to a number of risks, including the following: ● greater difficulty in enforcing contracts and accounts receivable collection, as well as longer collection periods; ● increased expenses incurred in establishing and maintaining office space and equipment for our international operations; ● fluctuations in exchange rates between the dollar and foreign currencies in markets where we do business; ● greater difficulty in recruiting local experienced personnel, and the costs and expenses associated with such activities; ● general economic and political conditions in these foreign markets (for example changes in oil prices and the global economy have affected growth and ultimately the demand for our products in China); ● economic uncertainty around the world; ● management communication and integration problems resulting from cultural and geographic dispersion; ● risks associated with trade restrictions and foreign legal requirements (such as privacy and cyber security), including the importation, certification, and localization of our solutions required in foreign countries, such as high import taxes in Brazil and other Latin American markets where we sell our products; ● greater risk of unexpected changes in regulatory practices, tariffs, and tax laws and treaties; ● the uncertainty of protection for intellectual property rights in some countries; ● greater risk of a failure of employees to comply with both U.S. and foreign laws, including antitrust regulations, the U.S.
As we continue to expand our international sales, research and development facilities, and operations, we are subject to a number of risks, including the following: ● greater difficulty in enforcing contracts and accounts receivable collection, as well as longer collection periods; ● increased expenses incurred in establishing and maintaining office space and equipment for our international operations; ● fluctuations in exchange rates between the dollar and foreign currencies in markets where we do business; ● greater difficulty in recruiting local experienced personnel, and the costs and expenses associated with such activities; ● general economic and political conditions in these foreign markets (for example changes in oil prices and the global economy have affected growth and ultimately the demand for our products in China); ● economic uncertainty around the world; ● management communication and integration problems resulting from cultural and geographic dispersion; ● risks associated with trade restrictions and foreign legal requirements (such as privacy and cyber security), including the importation, certification, and localization of our solutions required in foreign countries, such as high import taxes in Brazil and other Latin American markets where we sell our products; ● greater risk of unexpected changes in regulatory practices, tariffs, and tax laws and treaties; ● the uncertainty of protection for intellectual property rights in some countries; ● greater risk of a failure of employees to comply with both U.S. and foreign laws, including antitrust regulations, the U.S.
Conversely, even if we are successful in rapidly developing new products ahead of our competitors, if we do not cost-effectively manage our inventory levels of existing products when making the transition to new products, our financial results could be negatively affected by write-offs as a result of high levels of obsolete inventory.
Even if we are successful in rapidly developing new products ahead of our competitors, if we do not cost-effectively manage our inventory levels of existing products when making the transition to new products, our financial results could be negatively affected by write-offs as a result of high levels of obsolete inventory.
Additionally, governmental regulators, including the SEC, have also from time to time applied additional scrutiny to existing climate change-related assertions in public disclosures, increasing the potential for enforcement if any such governmental regulator were to allege that our climate change-related disclosures are misleading or deficient.
Additionally, governmental regulators, including the SEC, have from time to time applied additional scrutiny to existing climate change-related assertions in public disclosures, increasing the potential for enforcement if any such governmental regulator were to allege that our climate change-related disclosures are misleading or deficient.
Therefore, any devaluation in the local currencies of our customers relative to the dollar could cause customers to decrease or cancel orders or default on payment. Our sales to European customers denominated in Euros are increasing. Sales denominated in Euros could make our revenues subject to fluctuation in the Euro/dollar exchange rate.
Any devaluation in the local currencies of our customers relative to the dollar could cause customers to decrease or cancel orders or default on payment. Our sales to European customers denominated in Euros are increasing. Sales denominated in Euros could make our revenues subject to fluctuation in the Euro/dollar exchange rate.
Similarly, we have invested in the development of products and capabilities and achieving certifications for the solutions of other partners of ours, such as Genesys and Avaya contact centers, Zoom phone or BroadSoft’s BroadWorks and BroadCloud (acquired by Cisco).
Similarly, we have invested in the development of products and capabilities and achieving certifications for the solutions of other partners of ours, such as Genesys and Avaya contact centers, Cisco Webex, Zoom phone or BroadSoft’s BroadWorks and BroadCloud (acquired by Cisco).
Our principal competitors in the area of IP phones and meeting room devices are “best-of-breed” IP phone vendors and end-to-end IP telephony vendors. “Best of breed” IP phone vendors sell standards-based SIP phones that can be integrated into any standards-based IP-PBX or hosted IP telephony system. These competitors include HP, Yealink, Logitech, Crestron, Neat and many others.
Our principal competitors in the area of IP phones and meeting room devices are “best-of-breed” IP phone vendors and end-to-end IP telephony vendors. “Best of breed” IP phone vendors sell standards-based SIP phones that can be integrated into any standards-based IP-PBX or hosted IP telephony system. These competitors include HP Poly, Yealink, Logitech, Crestron, Neat and others.
Delays in the issuance of required licenses, or the inability to secure these licenses, could adversely affect our revenues and results of operations. Growth in the demand for security features may increase the use of encryption technology in our products. The use of encryption technology is generally regulated by governmental authorities and may require specific development, export or import licenses.
Delays in the issuance of required licenses, or the inability to secure these licenses, could adversely affect our revenues and results of operations. Growth in the demand for security features may increase the use of encryption technology in our products. The use of encryption technology is generally regulated by governmental authorities and may require specific export licenses.
The prices of our products may become less competitive due to foreign exchange fluctuations. Although we have operations throughout the world, the majority of our revenues and our operating costs in 2024 were denominated in, or linked to, the dollar. Accordingly, we consider the dollar to be our functional currency.
The prices of our products may become less competitive due to foreign exchange fluctuations. Although we have operations throughout the world, the majority of our revenues and our operating costs in 2025 were denominated in, or linked to, the dollar. Accordingly, we consider the dollar to be our functional currency.
Our success is dependent, in part, on the willingness of our customers to transition or migrate to new products, such as our (i) expanded offering of cloud session border controller products, (ii) multi-service business routers, or MSBRs, (iii) IP phones and meeting room solutions, (iv) management, (v) analytics and Voice.AI software solutions and value-added application products, (vi) services or (vii) expected future products.
Our success is dependent, in part, on the willingness of our customers to transition or migrate to new products, such as our (i) expanded offering of cloud session border controller products, (ii) multi-service business routers, or MSBRs, (iii) IP phones and meeting room solutions, (iv) management, (v) analytics and VoiceAI software solutions and value-added application products, (vi) services or (vii) expected future products.
Since we operate in the United States and deliver products and services to customers in the United States, the trade wars with China, Mexico and Canada could materially and adversely affect us, and especially if, when and to the extent escalated, may cause global economic turmoil and adversely impact the supply chain for our products, the cost of our products and the demand for our products and, thus, may have a material adverse effect on our business and results of operations.
Since we operate in the United States and deliver products and services to customers in the United States, any trade wars with China, Mexico, Canada and other jurisdictions could materially and adversely affect us, and especially if, when and to the extent escalated, may cause global economic turmoil and adversely impact the supply chain for our products, the cost of our products and the demand for our products and, thus, may have a material adverse effect on our business and results of operations.
Our competitors in the area of multi-service business routers are companies such as Cisco, Juniper, Adtran, One-Access (acquired by Ekinops), MicroTik and Huawei. - 7 - Table of Contents Our competitors in the area of VoiceAI Connect (connectivity solutions for Voice Conversational AI) include CPaaS companies, such as Twilio, open source projects, such as Jambonz, and integrated voice gateways from Conversational AI and Contact Center vendors, such as Cognigy, Genesys and Verint.
Our competitors in the area of multi-service business routers are companies such as Cisco, Juniper, Adtran and One-Access (acquired by Ekinops). - 7 - Table of Contents Our competitors in the area of VoiceAI Connect (connectivity solutions for Voice Conversational AI) include CPaaS companies, such as Twilio, open-source projects, such as Jambonz, and integrated voice gateways from Conversational AI and Contact Center vendors, such as Cognigy (acquired by NICE), Genesys and Verint.
We generate most of our revenues in dollars and, in 2024, a significant portion of our expenses, primarily salaries, related personnel expenses and the leases of our buildings in Israel, were incurred in NIS. We anticipate that a significant portion of our expenses will continue to be denominated in NIS.
We generate most of our revenues in dollars and, in 2025, a significant portion of our expenses, primarily salaries, related personnel expenses and the leases of our buildings in Israel, were incurred in NIS. We anticipate that a significant portion of our expenses will continue to be denominated in NIS.
There has been a significant amount of merger and acquisition activity, frequently involving major telecommunications equipment manufacturers acquiring smaller companies, as well as strategic alliances entered into by competitors. We expect that these activities will result in an increasing concentration of market share among these companies, many of whom are our customers.
There have been a significant amount of merger and acquisition activities, frequently involving major telecommunications equipment manufacturers acquiring smaller companies, as well as strategic alliances entered into by competitors. We expect that these activities will result in an increasing concentration of market share among these companies, many of whom are our customers.
Moreover, pro-Russian ransomware cybercriminals and gangs have previously publicly threatened to augment their hacking efforts in response to the implementation of sanctions and other responsive actions taken by western countries (and their allies).
Moreover, pro-Russian or pro-Iranian ransomware cybercriminals and gangs have previously publicly threatened to augment their hacking efforts in response to the implementation of sanctions and other responsive actions taken by western countries (and their allies).
Further, if a competitor develops a new, less expensive product using a different technological approach to delivering informational services over existing networks, our products would no longer be competitive.
Further, if a competitor develops a new, less expensive product using a different technological approach to deliver informational services over existing networks, our products would no longer be competitive.
Our use and handling of personally identifiable data is regulated at the international, federal and state levels, and we are subject to a variety of local and international privacy laws and regulations that govern the collection, use, retention, sharing, processing, export and security of personal information. The regulatory environment surrounding information security and privacy is increasingly demanding.
Our use and handling of Personal Information is regulated at the international, federal and state levels, and we are subject to a variety of local and international privacy laws and regulations that govern the collection, use, retention, sharing, processing, export and security of personal information. The regulatory environment surrounding information security and privacy is increasingly demanding.
We continue to monitor for these changes and their potential impact on our business, financial condition and industry at large, and seek to implement measures to comply with all such newly implemented requirements; however, given the rapidly changing nature of these rules, regulations, directives, initiatives and laws, and the heightened regulatory scrutiny being applied by governmental agencies across numerous jurisdictions, it is not possible to predict how such matters will ultimately impact our business or that of our critical counterparties at this time. - 13 - Table of Contents Financial and Economic Risks High rates of global inflation and the occurrence of a recession could have a material and adverse impact on our business, results of operations and financial condition.
We continue to monitor for these changes and their potential impact on our business, financial condition and industry at large, and seek to implement measures to comply with all such newly implemented requirements; however, given the rapidly changing nature and potential for inconsistency of these rules, regulations, directives, initiatives and laws across jurisdictions, and the heightened regulatory scrutiny, it is not possible to predict how such matters will ultimately impact our business or that of our critical counterparties at this time. - 13 - Table of Contents Financial and Economic Risks High rates of global inflation and the occurrence of a recession could have a material and adverse impact on our business, results of operations and financial condition.
For example, on March 6, 2024, the SEC has sought to adopt rules requiring public companies to include certain climate-related disclosures in their respective registration statements and annual reports filed with the SEC, including climate-related financial statement metrics, greenhouse gas emissions and climate-related targets and goals, and management’s role in managing material climate-related risks.
For example, on March 6, 2024, the SEC adopted rules requiring public companies to include certain climate-related disclosures in their respective registration statements and annual reports filed with the SEC, including climate-related financial statement metrics, greenhouse gas emissions and climate-related targets and goals, and management’s role in managing material climate-related risks.
Over the last decade, AudioCodes has developed a range of software-based voice productivity solutions through our Voice.AI business line.
Over the last decade, AudioCodes has developed a range of software-based voice productivity solutions through our VoiceAI business line.
Likewise, the assaults launched by Hamas and its supporters, including Lebanon (with the Hezbollah terror organization) and Syria, has caused substantial regional instability and extreme volatility in the global markets at large.
Likewise, the assaults launched by Hamas and its supporters, including Iran, Lebanon (with the Hezbollah terror organization) and Syria, have caused substantial regional instability and extreme volatility in the global markets at large.
The market price for our ordinary shares, as well as the prices of shares of other technology companies, has been volatile. Between January 1, 2018 and March 11, 2025, the trading price of our ordinary shares on Nasdaq has fluctuated from a low of $6.62 to a high of $44.94.
The market price for our ordinary shares, as well as the prices of shares of other technology companies, has been volatile. Between January 1, 2018 and March 10, 2026, the trading price of our ordinary shares on Nasdaq has fluctuated from a low of $6.62 to a high of $44.94.
We do not know what effect, if any, possible legislation or regulatory actions in the United States or elsewhere in the world may have on private telecommunication networks, the provision of VoIP services and purchases of our products. Use of encryption technology in our products is regulated by governmental authorities and may require special development, export or import licenses.
We do not know what effect, if any, possible legislation or regulatory actions in the United States or elsewhere in the world may have on private telecommunication networks, the provision of VoIP services and purchases of our products. Use of encryption technology in our products may be regulated by governmental authorities and may require export licenses.
If we cannot meet encryption standards, or secure required licenses for proprietary encryption technology, our revenues and results of operations could be adversely affected. - 22 - Table of Contents Our proprietary technology is difficult to protect, and our products may infringe on the intellectual property rights of third parties.
If we cannot meet export standards due to the use of certain encryption technology, or secure required export licenses, our revenues and results of operations could be adversely affected. - 22 - Table of Contents Our proprietary technology is difficult to protect, and our products may infringe on the intellectual property rights of third parties.
In addition to governmental entities, actors in the private sector, including, among others, tech firms, consumer brands and major manufacturers, have stopped, or previously announced that they intend to stop, operations in Russia and cease their partnerships with Russian firms, and shippers, insurance companies and refiners have similarly indicated that they will no longer purchase or ship crude oil from Russia.
In addition to governmental authorities, actors in the private sector, including, among others, technology firms, consumer brands and major manufacturers, have stopped, or previously announced that they intend to stop, operations in Russia and have ceased their partnerships with Russian firms, and shippers, insurance companies and refiners have similarly indicated that they will no longer purchase or ship crude oil from Russia.
We have invested significant resources in developing products compatible with Microsoft Skype for Business, Microsoft Teams and related solutions of our other partners.
We have invested significant resources in developing products compatible with Microsoft Teams (and Microsoft Skype for Business), Zoom and Cisco Webex and related solutions of our other partners.
Recently, there has been a growing concern and emphasis by governmental agencies regarding the effects of climate change on the environment and the need to make disclosures to investors regarding a company’s environmental footprint.
Recently, there has been growing concern and emphasis by certain governmental agencies regarding the effects of climate change on the environment and the need to make disclosures to investors regarding a company’s environmental risks and opportunities.
As a result of the foregoing, we currently face, and are likely to continue to face, increasing pressure regarding our ESG-related disclosures, practices, initiatives and sustainability performance in the near- and long-term.
As a result of the foregoing, we currently face, and are likely to continue to face, increased scrutiny regarding our ESG-related disclosures, practices, initiatives and sustainability performance in the near- and long-term.
For example, growing tensions between Russia and several western nations (and their respective allies) in connection with Russia’s invasion of Ukraine in February 2022, could result in retaliatory actions being undertaken by supporters of Russia, including in the form of espionage, phishing campaigns and other forms of cyber-attacks.
For example, growing tensions between Russia and several western nations (and their respective allies) in connection with Russia’s invasion of Ukraine in February 2022 and the military operations conducted in Iran in 2026, could result in retaliatory actions being undertaken by supporters of Russia or Iran, including in the form of espionage, phishing campaigns and other forms of cyber-attacks.
We did not maintain accounts with either bank. Furthermore, we and other parties with whom we conduct business and engage commercially may be unable to access critical funds in deposit accounts or other accounts held with a closed or failing financial institution or pursuant to lending arrangements with such financial institutions.
Furthermore, we and other parties with whom we conduct business and engage commercially may be unable to access critical funds in deposit accounts or other accounts held with a closed or failing financial institution or pursuant to lending arrangements with such financial institutions.
In the event that we were to become subject to any of the newly adopted climate change and/or ESG-related disclosure regimes, including in the United States, Europe and elsewhere, it could require us to, among other things, (i) restrict or limit our operating activities or other conduct, (ii) make material capital improvements and expend material capital resources in connection with such compliance efforts, and (iii) alter our business and operational strategy more generally.
In the event that we are or become subject to any climate change and/or ESG-related disclosure regimes, including in the United States, Europe and elsewhere, it could require us to, among other things, restrict or limit our operating activities or other conduct, make material capital improvements and expend material capital resources in connection with such compliance efforts, or alter our business and operational strategy more generally.
We may be unable to recover or adapt to such changes. - 12 - Table of Contents Growing emphasis by the investment community, regulators and other stakeholders on environmental, social and governance-related matters could impact our business and operations.
We may be unable to recover or adapt to such changes. - 12 - Table of Contents Evolving expectations of the investment community, regulators and other stakeholders on environmental, social and governance-related matters could impact our business and operations.
Political events in various countries in the Middle East, such as Syria, Iraq, Iran, Lebanon and Egypt, have weakened the stability of those countries, and have allowed extreme terrorists organizations, such as ISIS and Hamas, to operate in certain territories in the Middle East. This instability may lead to deterioration of the geo-political conditions in the Middle East.
Political events in various countries in the Middle East, such as Syria, Iraq, Iran, Lebanon and Egypt, have weakened the stability of those countries, and have allowed armed groups and terrorist organizations to operate in certain territories in the Middle East. This instability may lead to deterioration of the geo-political conditions in the Middle East.
Further, there can be no assurance that our use of AI will be successful in enhancing our business or operations or otherwise result in our intended outcomes, and our competitors may incorporate AI into their businesses or operations more quickly or more successfully than us.
Further, there can be no assurance that our use of AI will be successful in enhancing our business or operations or otherwise result in our intended outcomes, and our competitors may incorporate AI into their businesses or operations more quickly or more successfully than us. The regulatory framework for AI is rapidly evolving.
For example, on March 10, 2023, Silicon Valley Bank, or SVB, was closed by the California Department of Financial Protection and Innovation and the Federal Deposit Insurance Corporation, or the FDIC, was subsequently appointed as a receiver. Similarly, on March 12, 2023, Signature Bank and Silvergate Capital Corp. were each placed into receivership.
On March 10, 2023, Silicon Valley Bank, or SVB, was closed by the California Department of Financial Protection and Innovation and the Federal Deposit Insurance Corporation, or the FDIC, was subsequently appointed as a receiver. Similarly, on March 12, 2023, Signature Bank and Silvergate Capital Corp. were each placed into receivership. We did not maintain accounts with either bank.
We have adapted some of our gateway products, IP phones, session border controllers, survivable branch applications, value added applications and professional services to operate in the Skype for Business and Teams environments.
We have adapted some of our gateway products, IP phones, session border controllers, survivable branch applications, value-added applications and professional services to operate in the Skype for Business and Teams environments. We depend on users of Skype for Business and Teams selecting our compatible products and purchasing them.
As of December 31, 2024, we have a contingent obligation to pay royalties in the amount of approximately $22.1 million, related to historical grants received by two of our subsidiaries.
As of December 31, 2025, we have a contingent obligation to pay royalties in the amount of approximately $23.8 million, related to historical grants received by two of our subsidiaries.
If there is a significant increase or fluctuation in our expenses, we may be required to increase the price of our products, which could make our products and services less competitive in the markets in which we operate. Currently, our international sales are denominated primarily in dollars.
If there is a significant increase or fluctuation in our expenses, we may be required to increase the price of our products, which could make our products and services less competitive in the markets in which we operate.
In 2023, the value of the dollar increased in relation to the NIS by 3.1% and the inflation rate in Israel was 3.0%. In 2022, the value of the dollar increased in relation to the NIS by 13.2% and the inflation rate in Israel was 5.3%.
In 2024, the value of the dollar increased in relation to the NIS by 0.6% and the inflation rate in Israel was 3.2%. In 2023, the value of the dollar increased in relation to the NIS by 3.1% and the inflation rate in Israel was 3.0%.
Any losses or damages incurred by us as a result of the current conflict in Israel, or any similar conflicts in the future, could have a material adverse effect on our business, financial conditions and results of operations. - 19 - Table of Contents Additionally, a number of countries and organizations continue to restrict or ban business with Israel or Israeli companies, or companies doing business with Israel or Israeli companies, which may limit our ability to make sales in those countries.
Any losses or damages incurred by us as a result of armed conflicts involving Israel and regional actors could have a material adverse effect on our business, financial condition and results of operations. - 19 - Table of Contents A number of countries and organizations continue to restrict or ban business with Israel or Israeli companies, or companies doing business with Israel or Israeli companies, which may limit our ability to make sales in those countries.
Our competitors in the area of Meeting Insights, which is focused on productivity enhancement, organization repository and sharing for meetings in the Microsoft Teams and Zoom, include, but are not limited to, Microsoft, Zoom, Avoma, Otter, Fireflies.AI and timeOS.
Our competitors in the area of Meeting Insights, which is focused on productivity enhancement, organization repository and sharing for meetings in Microsoft Teams, Zoom and Google Meet, include, but are not limited to, Microsoft Copilot for Teams, Zoom AI Companion and third party solutions such as Avoma, Otter, Fireflies.AI and timeOS.
Threats of trade barriers, customs and duties and other political considerations, including mass strikes, wars, escalating or outbreak of armed hostilities, including the ongoing Russo-Ukraine war and Israel-Hamas conflict, and other crises, are causing instability in the accepted world order and the stability of financial markets.
Threats of trade barriers, customs and duties and other political considerations, including mass strikes, wars, escalating or outbreak of armed hostilities, including the ongoing Russia-Ukraine war and Israel-Hamas conflict, the continuing political and economic instability in Venezuela which impacts the Latin American region and other crises, are causing instability in the accepted world order and the stability of financial markets.
The terms of the IIA grants and the law pursuant to which grants are made restrict our ability to manufacture products or transfer technologies outside of Israel if the IIA grants funded the development of the products or technology, without special approvals from the IIA.
The terms of the IIA grants and the law pursuant to which grants are made restrict our ability to manufacture products or transfer IIA funded know-how outside of Israel if the IIA grants funded the development of the know-how at the basis of or incorporated into those products or technology, without special approvals from the IIA.
We cannot predict the full impact of the war with Hamas and the related conditions on us in the future, particularly if emergency circumstances or geopolitical tensions continue, any aspect of which could have a material adverse effect on our business, financial position, operating results and cash flows.
We cannot predict the full impact of the ongoing wars with Iran and Hezbollah, or of any future escalation or regional conflict on us in the future, particularly if emergency circumstances or geopolitical tensions continue, any aspect of which could have a material adverse effect on our business, financial position, operating results and cash flows.
We cannot be assured that we will be successful in hiring, retaining, training and promoting our personnel at current wage rates given that we are currently operating in a highly competitive labor market and further increases in market compensation could adversely impact our business. - 33 - Table of Contents A data security or privacy breach could adversely affect our business and services.
We cannot be assured that we will be successful in hiring, retaining, training and promoting our personnel at current wage rates given that we are currently operating in a highly competitive labor market and further increases in market compensation could adversely impact our business.
Israel has not, as of the date of this Annual Report, imposed explicit sanctions on Russia or Belarus; however, it has publicly rejected Russia’s annexation of the four occupied regions of Ukraine and voiced support for Ukraine’s sovereignty and territorial integrity.
Israeli banks have elected to sever relationships with sanctioned Russian banks. Israel has not, as of the date of this Annual Report, imposed explicit sanctions on Russia or Belarus; however, it has publicly rejected Russia’s annexation of the occupied regions of Ukraine and voiced support for Ukraine’s sovereignty and territorial integrity.
The ongoing conflict in Ukraine, including the actual (or perceived threat of an) expansion or exacerbation of such conflict, and the actions undertaken by western nations (and their allies) in response to Russia’s actions, has resulted, and could continue to result in, significant impacts on the global markets for the foreseeable future.
The ongoing conflict in Ukraine, including the actual (or perceived threat of an) expansion or exacerbation of such conflict, and the actions undertaken by the United States, the European Union, the United Kingdom, and other governmental authorities in response to Russia’s actions, has resulted, and could continue to result in, significant impacts on the global markets for the foreseeable future.
During the years ended December 31, 2024 and 2023 we wrote off inventory in the aggregate amount of approximately $4.8 million and approximately $1.1 million, respectively. During the year ended December 31, 2022, our inventory write off was immaterial.
During the years ended December 31, 2025, 2024 and 2023, we wrote off inventory in the aggregate amount of approximately $3.3 million, $4.8 million and $1.1 million, respectively.
However, a significant portion of our operating costs in 2024 (including our cost of revenues) were incurred in NIS. During 2024, the NIS depreciated against the dollar, which resulted in a decrease in the dollar costs of our operations in Israel.
However, a significant portion of our operating costs in 2025 (including our cost of revenues) were incurred in NIS. During 2025, the NIS appreciated significantly against the dollar, which resulted in an increase in the dollar costs of our operations in Israel.
If the dollar appreciates against the Euro, we may be required to increase the prices of our products that are denominated in Euros. In 2024, the Euro depreciated against the dollar, which resulted in an increase in the prices of our products that are denominated in Euros.
If the dollar appreciates against the Euro, we may be required to increase the prices of our products that are denominated in Euros. In 2025, the Euro appreciated significantly against the dollar, which resulted in a decrease in the prices of our products that are denominated in Euros.
Moreover, the increased focus by regulators and other stakeholders on ESG-related practices and disclosures has created, and will likely create for the foreseeable future, increased pressure regarding the enhancement of, and modification to, our disclosure and governance practices.
Moreover, the evolving focus by regulators and other stakeholders on ESG-related practices and disclosures has created, and will likely maintain, for the foreseeable future, increased scrutiny regarding our disclosure and governance practices.
These losses may exceed our insurance coverage for such incidents. In addition, our employees and clients could lose confidence in our ability to protect their personal and proprietary information, which could cause them to terminate their relationships with us.
In addition, our employees and clients could lose confidence in our ability to protect their personal and proprietary information, which could cause them to terminate their relationships with us.
Furthermore, there continues to be a lack of consistent proposed climate change and ESG-related legislation, which creates regulatory and economic uncertainty.
Furthermore, there continues to be a lack of consistent climate change and ESG-related legislation, which creates regulatory and economic uncertainty, and we may be subject to conflicting requirements across jurisdictions.
Our NIS related costs, as expressed in dollars, are influenced by the exchange rate between the dollar and the NIS. During 2024 and 2023, the NIS depreciated against the dollar, which resulted in a decrease in the dollars cost of our operations in Israel.
Our NIS-related costs, as expressed in dollars, are influenced by the exchange rate between the dollar and the NIS. During 2025, the NIS appreciated significantly against the dollar, which resulted in an increase in the dollar cost of our operations in Israel.
In the future, we may also develop and introduce other products or services with new or additional telecommunications capabilities or services. As a result, we may compete directly with voice over-IP, or VoIP, companies, system integrators, value-added resellers, or VARs, and other telecommunications infrastructure and solution providers, some of which may be our current customers.
As a result, we may compete directly with voice over-IP, or VoIP, companies, system integrators, value-added resellers, or VARs, and other telecommunications infrastructure and solution providers, some of which may be our current customers. Additional competitors may include companies that currently provide communication software products and services.
The imposition of tariffs could increase costs of the end-user products we supply that we may not be able to pass on to our customers, which could in turn cause a decrease in the sales of our products and materially and adversely affect our business and results of operations.
There can be no assurance that any newly negotiated terms in the USMCA will not adversely affect the Company’s business and the business of its customers. - 16 - Table of Contents The imposition of tariffs could increase costs of the end-user products we supply that we may not be able to pass on to our customers, which could in turn cause a decrease in the sales of our products and materially and adversely affect our business and results of operations.
In the area of enterprise session border controllers, we compete with Oracle, Ribbon Communications, Alianza (acquired Metaswitch from Microsoft), TE-Systems and Ingate. In the area of low and mid-density digital gateways we face competition from companies such as Ribbon Communications, Cisco, Dialogic, NewRock, Patton, Ferrari and Sangoma.
In the area of enterprise session border controllers, we compete with Oracle, Ribbon Communications, and Cisco. In the area of analog, low and mid-density digital gateways, we face competition from companies such as Ribbon Communications,Cisco, Grandstream and Sangoma .
If we experience a significant data security breach, fail to detect and appropriately respond to a significant data security breach, or fail to comply with the various cybersecurity regulations, including the California Consumer Privacy Act and the California Privacy Rights Act in the United States, we could be exposed to government enforcement actions and private litigation.
If we experience a significant data security breach, fail to detect and appropriately respond to a significant data security breach, or fail to comply with the various cybersecurity regulations, including the CCPA in the United States, we could be exposed to government enforcement actions and private litigation. These losses may exceed our insurance coverage for such incidents.
We are incorporated under the laws of the State of Israel, and our principal executive offices and principal research and development facilities are located in the State of Israel. Political, economic and military conditions in Israel directly affect our operations.
We are incorporated under the laws of the State of Israel, and our principal executive offices and principal research and development facilities are located in the State of Israel. Political, economic and military conditions in Israel directly affect our operations. There has been a significant escalation in armed conflict and regional instability since October 2023.
Federal Income Tax Considerations” in this Annual Report and to consult their own tax advisors with respect to the U.S. federal income tax risks related to owning and disposing of our ordinary shares and the consequences of PFIC status.
Federal Income Tax Considerations” in this Annual Report and to consult their own tax advisors with respect to the U.S. federal income tax risks related to owning and disposing of our ordinary shares and the consequences of PFIC status. - 27 - Table of Contents We are subject to ongoing costs and risks associated with complying with extensive corporate governance and disclosure requirements.
As a result of these inflationary pressures, governments in many countries implemented tighter monetary policies (including in the form of higher interest rates), which could slow the growth rate of local economies and restrict the availability of credit and financing.
As of the most recent data available for November 2025, the year-over-year consumer price index (CPI) increase was 2.6%. As a result of these inflationary pressures, governments in many countries implemented tighter monetary policies (including in the form of higher interest rates), which could slow the growth rate of local economies and restrict the availability of credit and financing.
We are required to report to and are subject to local tax authorities in the countries in which we operate. In addition, our income that is derived from sales to customers in one country might also be subject to taxation in other countries.
In addition, our income that is derived from sales to customers in one country might also be subject to taxation in other countries. The amount of tax we may become obligated to pay in the countries in which we operate may be subject to uncertainty.
The protection of customer, employee and company data is critical to our business and operations. Customers and other stakeholders have a high expectation that we will adequately protect and safeguard their personal data or other information from cyberattack or other security breaches.
Customers and other stakeholders have a high expectation that we will adequately protect and safeguard their personal data or other information from cyberattack or other security breaches.
In 2024, 2023 and 2022, sales to Westcon Group, our largest customer in 2024, accounted for approximately 13.3%, 16.3%and 15.1%, respectively, of our total revenues, and sales to ScanSource Communications Group accounted for approximately 11.7%, 10.3% and 10.0%, respectively, of our total revenues.
In the years ended December 31, 2025, 2024 and 2023, sales to Westcon Group, or Westcon, our largest customer in the year ended December 31, 2025, accounted for approximately 13.8%, 13.3% and 16.3%, respectively, of our total revenues, and sales to ScanSource Communications Group, or ScanSource, accounted for approximately 9.3%, 11.7% and 10.3%, respectively, of our total revenues.
Based on the composition of our gross income, the composition and value of our gross assets and the amounts of our liabilities for each taxable year from 2006 through 2024, we do not believe that we were a passive foreign investment company, or PFIC, for U.S. federal income tax purposes during any of such tax years.
Based on the composition of our gross income, the composition and value of our gross assets and the amounts of our liabilities, we expect not to be a passive foreign investment company, or PFIC, for U.S. federal income tax purposes for the current taxable year.
As a result of Russia’s invasion of Ukraine, the governments of several nations have implemented commercial and economic sanctions against Russia (as well as certain banks, companies, government officials, and other individuals in Russia and Belarus).
As a result of Russia’s invasion of Ukraine, various governmental authorities, including the United States, the European Union, and the United Kingdom, have implemented economic sanctions against Russia and Belarus (including against certain banks, companies, government officials, and other individuals in Russia and Belarus).
Additionally, voice, audio and other communications alternatives that compete with our products are constantly being introduced. Our competitors in the area of contact center include, but are not limited to, Anywhere365, Luware, Landis, ComputerTalk, Tendfor and other contact center vendors, primarily focused on the Microsoft Teams product.
Our competitors in the area of Contact Center as a Service, or CCaaS, include, but are not limited to, Anywhere365, Luware, Landis, ComputerTalk, Tendfor and other contact center vendors, primarily focused on the Microsoft Teams product.
Our competitors in the area of SmartTAP360 and Interaction Insights live, which focus mainly on compliance and quality recording in conjunction with Microsoft Teams, include, among others, ASC, Red Box (acquired by Uniphore), Dubber, CallCabinet, Numonix, NICE and Verint. Such competitors are currently listed in the certified list of Microsoft vendors although we mainly see their presence in mid-market projects.
Our competitors in the area of Interaction Insights, which focus mainly on compliance and quality recording in Microsoft Teams environments, include, among others, ASC, Red Box (acquired by Uniphore), Dubber, CallCabinet, Numonix, NICE and Verint.
Because exchange rates between the NIS and the dollar continually fluctuate, exchange rate fluctuations have an impact on our profitability and period-to-period comparisons of our results of operations. For example, in 2024, the value of the dollar increased in relation to the NIS by 0.6% and the inflation rate in Israel was 3.2%.
Because exchange rates between the NIS and the dollar continually fluctuate, exchange rate fluctuations have an impact on our profitability and period-to-period comparisons of our results of operations.
If implemented, such tariffs and countermeasures could increase the cost of raw materials and components that we transport, disrupt global supply chains and create additional operational challenges.
Supreme Court has invalidated certain tariffs, the U.S. government has and may impose additional new or different tariffs under different authority. If implemented or reimplemented, such tariffs and countermeasures could increase the cost of raw materials and components that we transport, disrupt global supply chains and create additional operational challenges.
We cannot be sure of the amount of tax we may become obligated to pay in the countries in which we operate. The tax authorities in the countries in which we operate may not agree with our tax position.
The tax authorities in the countries in which we operate may not agree with our tax position.
To the extent that the ongoing war with Hamas and conflicts with its supporters materially and adversely affects our business and financial results, such may also have the effect of heightening many of the other risks described in this Item 3.D, “Risk Factors .” Epidemics, pandemics, global health crises, or other public health events, threats and concerns, including, but not limited to, any resurgence of COVID-19, could have a material adverse effect on our business, financial position, operating results and cash flows.
To the extent that the ongoing wars materially and adversely affect our business and financial results, such may also have the effect of heightening many of the other risks described in this Item 3.D, “Risk Factors .” - 4 - Table of Contents Epidemics, pandemics, global health crises, natural disasters, and other catastrophic events, whether due to climate change or otherwise, could have a material adverse effect on our business, financial position, operating results and cash flows.
Additionally, the rapid evolution and increased adoption of AI technologies and our obligations to comply with emerging laws and regulations may require us to develop additional AI-specific governance programs and comply with related disclosure regimes. - 28 - Table of Contents There remains increased focus from lawmakers and regulators on corporate ESG practices, including climate change and related ESG disclosure requirements.
Additionally, the rapid evolution and increased adoption of AI technologies and our obligations to comply with emerging laws and regulations may require us to develop additional AI-specific governance programs and comply with related disclosure regimes. - 28 - Table of Contents Risks Relating to the Ownership of our Ordinary Shares The price of our ordinary shares may fluctuate significantly.
Requirements may be interpreted and applied in a manner that is inconsistent from one jurisdiction to another or may conflict with other rules or our practices. If we fail to comply with any of these laws and regulations, we could be subjected to legal risk and other adverse effects to our business and operations.
Requirements may be interpreted and applied in a manner that is inconsistent from one jurisdiction to another or may conflict with other rules or our practices.