Biggest changeSee “— Critical Accounting Policies and Estimates — Share-based Compensation Expense and Valuation of the Underlying Awards” below for additional information regarding our share-based compensation expense. 128 Table of Contents Results of Operations The following tables set out our consolidated results of operations for the periods indicated: Year ended March 31, 2021 2022 2023 RMB RMB RMB US$ (in millions, except per share data) Revenue China commerce 501,379 591,580 582,731 84,852 International commerce 48,851 61,078 69,204 10,077 Local consumer services 35,746 44,616 50,112 7,297 Cainiao 37,258 46,107 55,681 8,108 Cloud 60,558 74,568 77,203 11,242 Digital media and entertainment 31,186 32,272 31,482 4,584 Innovation initiatives and others 2,311 2,841 2,274 331 Total 717,289 853,062 868,687 126,491 Cost of revenue (421,205 ) (539,450 ) (549,695 ) (80,042 ) Product development expenses (57,236 ) (55,465 ) (56,744 ) (8,263 ) Sales and marketing expenses (81,519 ) (119,799 ) (103,496 ) (15,070 ) General and administrative expenses (55,224 ) (31,922 ) (42,183 ) (6,142 ) Amortization and impairment of intangible assets (12,427 ) (11,647 ) (13,504 ) (1,967 ) Impairment of goodwill — (25,141 ) (2,714 ) (395 ) Income from operations 89,678 69,638 100,351 14,612 Interest and investment income, net 72,794 (15,702 ) (11,071 ) (1,612 ) Interest expense (4,476 ) (4,909 ) (5,918 ) (862 ) Other income, net 7,582 10,523 5,823 848 Income before income tax and share of results of equity method investees 165,578 59,550 89,185 12,986 Income tax expenses (29,278 ) (26,815 ) (15,549 ) (2,264 ) Share of results of equity method investees 6,984 14,344 (8,063 ) (1,174 ) Net income 143,284 47,079 65,573 9,548 Net loss attributable to noncontrolling interests 7,294 15,170 7,210 1,050 Net income attributable to Alibaba Group Holding Limited 150,578 62,249 72,783 10,598 Accretion of mezzanine equity (270 ) (290 ) (274 ) (40 ) Net income attributable to ordinary shareholders 150,308 61,959 72,509 10,558 Earnings per share attributable to ordinary shareholders: (1) Basic 6.95 2.87 3.46 0.50 Diluted 6.84 2.84 3.43 0.50 Earnings per ADS attributable to ordinary shareholders: (1) Basic 55.63 22.99 27.65 4.03 Diluted 54.70 22.74 27.46 4.00 (1) Each ADS represents eight Shares. 129 Table of Contents Year ended March 31, 2021 2022 2023 % % % (as percentage of revenue) Revenue China commerce 70 69 67 International commerce 7 7 8 Local consumer services 5 5 6 Cainiao 5 5 6 Cloud 8 9 9 Digital media and entertainment 4 4 4 Innovation initiatives and others 1 1 — Total 100 100 100 Cost of revenue (59 ) (63 ) (63 ) Product development expenses (8 ) (7 ) (7 ) Sales and marketing expenses (11 ) (14 ) (12 ) General and administrative expenses (8 ) (4 ) (5 ) Amortization and impairment of intangible assets (1 ) (1 ) (1 ) Impairment of goodwill — (3 ) — Income from operations 13 8 12 Interest and investment income, net 10 (1 ) (1 ) Interest expense (1 ) (1 ) (1 ) Other income, net 1 1 — Income before income tax and share of results of equity method investees 23 7 10 Income tax expenses (4 ) (3 ) (1 ) Share of results of equity method investees 1 2 (1 ) Net income 20 6 8 Net loss attributable to noncontrolling interests 1 2 — Net income attributable to Alibaba Group Holding Limited 21 8 8 Accretion of mezzanine equity — — — Net income attributable to ordinary shareholders 21 8 8 Segment Information for Fiscal Years 2021, 2022 and 2023 The tables below set forth certain financial information of our operating segments for the periods indicated: Year ended March 31, 2023 China commerce (1) International commerce Local consumer services (1) Cainiao Cloud Digital media and entertainment Innovation initiatives and others Unallocated (2) Consolidated RMB RMB RMB RMB RMB RMB RMB RMB RMB US$ (in millions, except percentages) Revenue 582,731 69,204 50,112 55,681 77,203 31,482 2,274 — 868,687 126,491 Income (Loss) from operations 172,191 (8,429 ) (23,302 ) (3,622 ) (5,151 ) (4,638 ) (9,409 ) (17,289 ) 100,351 14,612 Add: Share-based compensation expense 7,969 2,716 3,672 2,218 6,561 1,756 1,658 4,281 30,831 4,489 Add: Amortization and impairment of intangible assets 4,702 93 5,609 1,013 12 1,008 844 223 13,504 1,967 Add: Impairment of goodwill — — — — — — — 2,714 2,714 395 Add: Equity-settled donation expense — — — — — — — 511 511 75 Adjusted EBITA 184,862 (5,620 ) (14,021 ) (391 ) 1,422 (1,874 ) (6,907 ) (9,560 ) 147,911 21,538 Adjusted EBITA margin 32 % (8 )% (28 )% (1 )% 2 % (6 )% (304 )% N/A 17 % 130 Table of Contents Year ended March 31, 2022 China commerce (1) International commerce Local consumer services (1) Cainiao Cloud Digital media and entertainment Innovation initiatives and others Unallocated (2) Consolidated RMB RMB RMB RMB RMB RMB RMB RMB RMB (in millions, except percentages) Revenue 591,580 61,078 44,616 46,107 74,568 32,272 2,841 — 853,062 Income (Loss) from operations 172,536 (10,655 ) (30,802 ) (3,920 ) (5,167 ) (7,019 ) (9,424 ) (35,911 ) 69,638 Add: Share-based compensation expense 7,078 1,569 2,556 1,396 6,297 1,520 1,839 1,716 23,971 Add: Amortization of intangible assets 2,817 95 6,154 1,059 16 809 456 241 11,647 Add: Impairment of goodwill — — — — — — — 25,141 25,141 Adjusted EBITA 182,431 (8,991 ) (22,092 ) (1,465 ) 1,146 (4,690 ) (7,129 ) (8,813 ) 130,397 Adjusted EBITA margin 31 % (15 )% (50 )% (3 )% 2 % (15 )% (251 )% N/A 15 % Year ended March 31, 2021 China commerce (1) International commerce Local consumer services (1) Cainiao Cloud Digital media and entertainment Innovation initiatives and others Unallocated (2) Consolidated RMB RMB RMB RMB RMB RMB RMB RMB RMB (in millions, except percentages) Revenue 501,379 48,851 35,746 37,258 60,558 31,186 2,311 — 717,289 Income (Loss) from operations 197,232 (9,361 ) (29,197 ) (3,964 ) (12,479 ) (10,321 ) (7,802 ) (34,430 ) 89,678 Add: Share-based compensation expense 14,505 4,223 4,972 1,956 10,205 3,281 2,518 8,460 50,120 Add: Amortization of intangible assets 1,922 206 7,852 1,195 23 922 83 224 12,427 Add: Anti-monopoly Fine (3) — — — — — — — 18,228 18,228 Adjusted EBITA 213,659 (4,932 ) (16,373 ) (813 ) (2,251 ) (6,118 ) (5,201 ) (7,518 ) 170,453 Adjusted EBITA margin 43 % (10 )% (46 )% (2 )% (4 )% (20 )% (225 )% N/A 24 % (1) Beginning on October 1, 2022, we reclassified the results of our Instant Supermarket Delivery (全能超市) business, which was previously reported under China commerce segment, to Local consumer services segment following the strategy refinement of Instant Supermarket Delivery business to focus on building customer mindshare for grocery delivery services through Ele.me platform.
Biggest changeSee “— Critical Accounting Policies and Estimates — Share-based Compensation Expense and Valuation of the Underlying Awards” below for additional information regarding our share-based compensation expense. 128 Table of Contents Results of Operations The following tables set out our consolidated results of operations for the periods indicated: Year ended March 31, 2022 2023 2024 RMB RMB RMB US$ (in millions, except per share data) Revenue 853,062 868,687 941,168 130,350 Cost of revenue (539,450 ) (549,695 ) (586,323 ) (81,205 ) Product development expenses (55,465 ) (56,744 ) (52,256 ) (7,237 ) Sales and marketing expenses (119,799 ) (103,496 ) (115,141 ) (15,947 ) General and administrative expenses (31,922 ) (42,183 ) (41,985 ) (5,815 ) Amortization and impairment of intangible assets (11,647 ) (13,504 ) (21,592 ) (2,990 ) Impairment of goodwill (25,141 ) (2,714 ) (10,521 ) (1,457 ) Income from operations 69,638 100,351 113,350 15,699 Interest and investment income, net (15,702 ) (11,071 ) (9,964 ) (1,380 ) Interest expense (4,909 ) (5,918 ) (7,947 ) (1,101 ) Other income, net 10,523 5,823 6,157 853 Income before income tax and share of results of equity method investees 59,550 89,185 101,596 14,071 Income tax expenses (26,815 ) (15,549 ) (22,529 ) (3,120 ) Share of results of equity method investees 14,344 (8,063 ) (7,735 ) (1,072 ) Net income 47,079 65,573 71,332 9,879 Net loss attributable to noncontrolling interests 15,170 7,210 8,677 1,202 Net income attributable to Alibaba Group Holding Limited 62,249 72,783 80,009 11,081 Accretion of mezzanine equity (290 ) (274 ) (268 ) (37 ) Net income attributable to ordinary shareholders 61,959 72,509 79,741 11,044 Earnings per share attributable to ordinary shareholders (1) Basic 2.87 3.46 3.95 0.55 Diluted 2.84 3.43 3.91 0.54 Earnings per ADS attributable to ordinary shareholders (1) Basic 22.99 27.65 31.61 4.38 Diluted 22.74 27.46 31.24 4.33 (1) Each ADS represents eight Shares. 129 Table of Contents Year ended March 31, 2022 2023 2024 % % % (as percentage of revenue) Revenue 100 100 100 Cost of revenue (63 ) (63 ) (62 ) Product development expenses (7 ) (7 ) (6 ) Sales and marketing expenses (14 ) (12 ) (12 ) General and administrative expenses (4 ) (5 ) (5 ) Amortization and impairment of intangible assets (1 ) (1 ) (2 ) Impairment of goodwill (3 ) — (1 ) Income from operations 8 12 12 Interest and investment income, net (1 ) (1 ) (1 ) Interest expense (1 ) (1 ) (1 ) Other income, net 1 — — Income before income tax and share of results of equity method investees 7 10 10 Income tax expenses (3 ) (1 ) (2 ) Share of results of equity method investees 2 (1 ) (1 ) Net income 6 8 7 Net loss attributable to noncontrolling interests 2 — 1 Net income attributable to Alibaba Group Holding Limited 8 8 8 Accretion of mezzanine equity — — — Net income attributable to ordinary shareholders 8 8 8 Segment Information for Fiscal Years 2022, 2023 and 2024 The tables below set forth certain financial information of our operating segments, before inter-segment elimination, for the periods indicated (1) : Year ended March 31, 2022 2023 2024 RMB RMB RMB US$ (in millions) Taobao and Tmall Group: China commerce retail - Customer management 316,029 291,541 304,009 42,105 - Direct sales and others (2) 96,795 103,811 110,405 15,291 412,824 395,352 414,414 57,396 China commerce wholesale 17,106 17,854 20,479 2,836 Total Taobao and Tmall Group 429,930 413,206 434,893 60,232 Cloud Intelligence Group 102,016 103,497 106,374 14,733 Alibaba International Digital Commerce Group: International commerce retail 43,679 50,933 81,654 11,309 International commerce wholesale 18,506 19,573 20,944 2,901 Total Alibaba International Digital Commerce Group 62,185 70,506 102,598 14,210 Cainiao Smart Logistics Network Limited 66,808 77,512 99,020 13,714 Local Services Group 44,890 50,249 59,802 8,282 Digital Media and Entertainment Group 18,105 18,444 21,145 2,929 All others (3) 189,543 197,115 192,331 26,637 Total segment revenue 913,477 930,529 1,016,163 140,737 Unallocated 1,556 866 1,297 180 Inter-segment elimination (61,971 ) (62,708 ) (76,292 ) (10,567 ) Consolidated revenue 853,062 868,687 941,168 130,350 (1) During fiscal year 2024, our segment reporting has been updated to reflect our Reorganization and the reclassification of the revenue of our DingTalk business, 130 Table of Contents which was previously reported under Cloud Intelligence Group, to All others, the purpose of which was to provide DingTalk with greater autonomy to promote innovation and enhance competitiveness.