Biggest changeThe following tables summarize financial and operating data by segment: Operating Revenue by Segment Years Ended December 31, (in millions) 2024 2023 JBI $ 5,956 $ 6,208 DCS 3,396 3,543 ICS 1,141 1,390 FMS 910 918 JBT 702 789 Total segment revenues 12,105 12,848 Intersegment eliminations (18 ) (18 ) Total $ 12,087 $ 12,830 Operating Income by Segment Years Ended December 31, (in millions) 2024 2023 JBI $ 430 $ 569 DCS 376 405 ICS (56 ) (44 ) FMS 60 47 JBT 21 16 Total $ 831 $ 993 20 Operating Data by Segment Years Ended December 31, 2024 2023 JBI Loads 2,090,732 2,044,980 Average length of haul (miles) 1,692 1,673 Revenue per load $ 2,849 $ 3,035 Average tractors during the period (1) 6,368 6,488 Tractors (end of period) 6,502 6,380 Trailing equipment (end of period) 122,272 118,171 Average effective trailing equipment usage 104,103 99,374 DCS Loads 3,985,221 4,274,677 Average length of haul (miles) 181 175 Revenue per truck per week (2) $ 5,075 $ 5,184 Average trucks during the period (3) 12,988 13,290 Trucks (end of period) 12,647 13,252 Trailing equipment (end of period) 32,046 32,600 Average effective trailing equipment 32,639 32,408 ICS Loads 609,854 764,839 Revenue per load $ 1,872 $ 1,818 Gross profit margin 16.1 % 13.4 % Employee count (end of period) 590 861 Approximate number of third-party carriers (end of period) 110,000 122,100 Marketplace for J.B.
Biggest changeThe following tables summarize financial and operating data by segment: Operating Revenue by Segment Years Ended December 31, (in millions) 2025 2024 JBI $ 5,975 $ 5,956 DCS 3,376 3,396 ICS 1,109 1,141 FMS 824 910 JBT 734 702 Total segment revenues 12,018 12,105 Intersegment eliminations (19 ) (18 ) Total $ 11,999 $ 12,087 Operating Income by Segment Years Ended December 31, (in millions) 2025 2024 JBI $ 450 $ 430 DCS 377 376 ICS (10 ) (56 ) FMS 27 60 JBT 21 21 Total $ 865 $ 831 21 Operating Data by Segment Years Ended December 31, 2025 2024 JBI Loads 2,138,191 2,090,732 Average length of haul (miles) 1,643 1,692 Revenue per load $ 2,795 $ 2,849 Average tractors during the period (1) 6,350 6,368 Tractors (end of period) 6,188 6,502 Trailing equipment (end of period) 124,838 122,272 Average effective trailing equipment usage 105,630 104,103 DCS Loads 3,885,463 3,985,221 Average length of haul (miles) 177 181 Revenue per truck per week (2) $ 5,190 $ 5,075 Average trucks during the period (3) 12,659 12,988 Trucks (end of period) 12,639 12,647 Trailing equipment (end of period) 32,090 32,046 Average effective trailing equipment usage 33,038 32,639 ICS Loads 553,126 609,854 Revenue per load $ 2,005 $ 1,872 Gross profit margin 14.5 % 16.1 % Employee count (end of period) 575 590 Approximate number of third-party carriers (end of period) 126,400 110,000 Marketplace for J.B.
We periodically review the useful lives and salvage values of our revenue equipment and evaluate our long-lived assets for impairment. We have not identified any impairment to these assets at December 31, 2024. We have agreements with our primary tractor suppliers for residual or trade-in values for certain new equipment.
We periodically review the useful lives and salvage values of our revenue equipment and evaluate our long-lived assets for impairment. We have not identified any impairment to these assets at December 31, 2025. We have agreements with our primary tractor suppliers for residual or trade-in values for certain new equipment.
We were fully insured for workers’ compensation claims for nearly all states. We have policies in place for 2025 with substantially the same terms as our 2024 policies for personal injury, property damage, workers’ compensation, and cargo loss or damage.
We were fully insured for workers’ compensation claims for nearly all states. We have policies in place for 2026 with substantially the same terms as our 2025 policies for personal injury, property damage, workers’ compensation, and cargo loss or damage.
For a comparison of the years ended December 31, 2023 and 2022, refer to Management's Discussion and Analysis of Financial Condition and Results of Operations included in our annual report on Form 10-K for the year ended December 31, 2023.
For a comparison of the years ended December 31, 2024 and 2023, refer to Management's Discussion and Analysis of Financial Condition and Results of Operations included in our annual report on Form 10-K for the year ended December 31, 2024.
We consider our critical accounting policies and estimates to be those that require us to make more significant judgments and estimates when we prepare our financial statements and include the following: Workers ’ Compensation and Accident Costs We purchase insurance coverage for a portion of expenses related to employee injuries, vehicular collisions, accidents, and cargo damage.
We consider our critical accounting policies and estimates to be those that require us to make more significant judgments and estimates when we prepare our financial statements and include the following: Workers’ Compensation and Accident Costs We purchase insurance coverage for a portion of expenses related to employee injuries, vehicular collisions, accidents, and cargo damage.
The amounts of self-insurance change from time to time based on measurement dates, policy expiration dates, and claim type. For 2023 and 2024, we were self-insured for $500,000 per occurrence as well as subject to coverage-layer-specific, aggregated reimbursement limits of covered excess claims for personal injury and property damage.
The amounts of self-insurance may change from time to time based on measurement dates, policy expiration dates, and claim type. For 2024 and 2025, we were self-insured for $500,000 per occurrence as well as subject to coverage-layer-specific, aggregated reimbursement limits of covered excess claims for personal injury and property damage.
The applicable interest rates under this agreement are based on either the Secured Overnight Financing Rate (SOFR), or a Base Rate, depending upon the specific type of borrowing, plus an applicable margin and other fees. At December 31, 2024, we had a cash balance of $47 million.
The applicable interest rates under this agreement are based on either the Secured Overnight Financing Rate (SOFR), or a Base Rate, depending upon the specific type of borrowing, plus an applicable margin and other fees. At December 31, 2025, we had a cash balance of $17 million.
ITEM 7. MANAGEMENT ’ S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion of our results of operations and financial condition should be read in conjunction with our financial statements and related notes in Item 8. This discussion contains forward-looking statements.
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion of our results of operations and financial condition should be read in conjunction with our financial statements and related notes in Item 8. This discussion contains forward-looking statements.
In doing so, the recorded liability considers future claims growth and provides a reserve for incurred-but-not-reported claims. We do not discount our estimated losses. At December 31, 2024, we had current accruals of approximately $232 million and long-term accruals of approximately $369 million for estimated claims.
In doing so, the recorded liability considers future claims growth and provides a reserve for incurred-but-not-reported claims. We do not discount our estimated losses. At December 31, 2025, we had current accruals of approximately $283 million and long-term accruals of approximately $444 million for estimated claims.
The revolving line of credit authorizes us to borrow up to $1.0 billion under a five-year term expiring September 2027, and allows us to request an increase in the revolving line of credit total commitment by up to $300 million and to request two one-year extensions of the maturity date.
The revolving line of credit authorizes us to borrow up to $1.0 billion under a five-year term expiring November 2030, and allows us to request an increase in the revolving line of credit total commitment by up to $400 million and to request two one-year extensions of the maturity date.
Percentage of Operating Revenues Percentage Change Between Years 2024 2023 Operating revenues 100.0 % 100.0 % (5.8 )% Operating expenses: Rents and purchased transportation 44.5 45.8 (8.4 ) Salaries, wages and employee benefits 26.7 25.4 (0.8 ) Depreciation and amortization 6.3 5.8 3.1 Fuel and fuel taxes 5.4 5.9 (13.2 ) Operating supplies and expenses 4.1 4.0 (2.7 ) Insurance and claims 2.6 2.5 (0.6 ) General and administrative expenses, net of asset dispositions 2.5 2.0 11.6 Operating taxes and licenses 0.6 0.6 (3.3 ) Communication and utilities 0.4 0.3 3.9 Total operating expenses 93.1 92.3 (4.9 ) Operating income 6.9 7.7 (16.3 ) Net interest expense 0.6 0.4 23.0 Earnings before income taxes 6.3 7.3 (18.8 ) Income taxes 1.6 1.6 (8.7 ) Net earnings 4.7 % 5.7 % (21.6 )% 2024 Compared With 2023 Consolidated Operating Revenues Our total consolidated operating revenues decreased 5.8% to $12.09 billion in 2024, compared to $12.83 billion in 2023.
Percentage of Operating Revenues Percentage Change Between Years 2025 2024 Operating revenues 100.0 % 100.0 % (0.7 )% Operating expenses: Rents and purchased transportation 44.2 44.5 (1.3 ) Salaries, wages and employee benefits 27.0 26.7 0.1 Depreciation and amortization 6.0 6.3 (6.1 ) Fuel and fuel taxes 5.3 5.4 (2.9 ) Operating supplies and expenses 4.3 4.1 3.3 Insurance and claims 2.8 2.6 6.7 General and administrative expenses, including asset dispositions 2.2 2.5 (8.1 ) Operating taxes and licenses 0.6 0.6 (1.4 ) Communication and utilities 0.4 0.4 (0.5 ) Total operating expenses 92.8 93.1 (1.1 ) Operating income 7.2 6.9 4.1 Net interest expense 0.6 0.6 (1.1 ) Earnings before income taxes 6.6 6.3 4.6 Income taxes 1.6 1.6 3.8 Net earnings 5.0 % 4.7 % 4.8 % 2025 Compared With 2024 Consolidated Operating Revenues Our total consolidated operating revenues decreased 0.7% to $12.00 billion in 2025, compared to $12.09 billion in 2024.
At December 31, 2024, we have recorded current assets of $237 million and long-term assets of $192 million of expected reimbursement for covered excess claims, other insurance deposits, and prepaid insurance premiums. 16 Revenue Equipment We operate a significant number of tractors, trucks, containers, chassis, and trailers in connection with our business.
At December 31, 2025, we had recorded current assets of $255 million and long-term assets of $235 million of expected reimbursement for covered excess claims, other insurance deposits, and prepaid insurance premiums. 17 Revenue Equipment We operate a significant number of tractors, trucks, containers, chassis, and trailers in connection with our business.
At December 31, 2024, we were authorized to borrow up to $1.5 billion through a revolving line of credit and committed term loans, which is supported by a credit agreement with a group of banks.
At December 31, 2025, we were authorized to borrow up to $1.7 billion through a revolving line of credit and committed term loans, pursuant to a credit agreement with a group of banks.
LIQUIDITY AND CAPITAL RESOURCES Net cash provided by operating activities totaled $1.48 billion in 2024, compared to $1.74 billion in 2023. The decrease was primarily due to decreased earnings of approximately $157 million and the timing of general working capital activities. Net cash used in investing activities totaled $664 million in 2024, compared with $1.69 billion in 2023.
LIQUIDITY AND CAPITAL RESOURCES Net cash provided by operating activities totaled $1.68 billion in 2025, compared to $1.48 billion in 2024. The increase was primarily due to increased earnings and the timing of general working capital activities. Net cash used in investing activities totaled $575 million in 2025, compared with $664 million in 2024.
We registered these offerings and the sale of the notes under the Securities Act of 1933, pursuant to a shelf registration statement filed in January 2019. These notes are unsecured obligations and rank equally with our existing and future senior unsecured debt.
All other subsidiaries of the parent are minor. We registered these offerings and the sale of the notes under the Securities Act of 1933, pursuant to shelf registration statements filed in January 2019 and February 2023, respectively. Both notes are unsecured obligations and rank equally with our existing and future senior unsecured debt.
Our dividend policy is subject to review and revision by the Board of Directors, and payments are dependent upon our financial condition, liquidity, earnings, capital requirements, and other factors the Board of Directors may deem relevant. We paid a $0.42 per share quarterly dividend in 2023 and a $0.43 per share quarterly dividend in 2024.
Our dividend policy is subject to review and revision by the Board of Directors, and payments are dependent upon our financial condition, liquidity, earnings, capital requirements, and other factors the Board of Directors may deem relevant.
See Note 6, Income Taxes, in our Consolidated Financial Statements for a discussion of our current tax contingencies. 17 RESULTS OF OPERATIONS The following table sets forth items in our Consolidated Statements of Earnings as a percentage of operating revenues and the percentage increase or decrease of those items compared with the prior year.
RESULTS OF OPERATIONS The following table sets forth items in our Consolidated Statements of Earnings as a percentage of operating revenues and the percentage increase or decrease of those items compared with the prior year.
These senior notes were issued by J.B. Hunt Transport Services, Inc., a parent-level holding company with no significant tangible assets or operations. The notes are guaranteed on a full and unconditional basis by our wholly-owned operating subsidiary. All other subsidiaries of the parent are minor.
Interest payments under these notes are due semiannually in March and September of each year beginning September 2025. Both senior notes were issued by J.B. Hunt Transport Services, Inc., a parent-level holding company with no significant tangible assets or operations. The notes are guaranteed on a full and unconditional basis by our wholly-owned operating subsidiary.
The decrease resulted primarily from a decrease in equipment purchases, net of proceeds from the sale of equipment. Net cash used in financing activities was $826 million in 2024, compared with $58 million in 2023.
The decrease resulted primarily from a decrease in equipment purchases, net of proceeds from the sale of equipment. Net cash used in financing activities was $1.1 billion in 2025, compared with $826 million in 2024. This increase resulted primarily from an increase in current year treasury stock purchases.
Significant judgment is required in determining and assessing the impact of complex tax laws and certain tax-related contingencies on our provision for income taxes.
To the extent we establish a valuation allowance, we include an expense as part of our income tax provision. 18 Significant judgment is required in determining and assessing the impact of complex tax laws and certain tax-related contingencies on our provision for income taxes.
These payments are classified as purchased transportation expense. Operating supplies and expenses decreased 2.7% in 2024 compared with 2023, driven primarily by lower equipment maintenance costs, decreased towing expenses, lower tolls expense, and decreased other operating supply costs compared to 2023.
These payments are classified as purchased transportation expense. Operating supplies and expenses increased 3.3% in 2025 compared with 2024, driven primarily by higher equipment maintenance costs, increased tire expense, and higher tolls expense, partially offset by lower travel and entertainment expenses and towing costs, compared to 2024.
Salaries, wages and employee benefit costs decreased 0.8% in 2024 from 2023. This decrease was primarily related to a decrease in employee headcounts, partially offset by an increase in group medical benefit expenses and wage increases.
Salaries, wages and employee benefit costs increased 0.1% in 2025 from 2024. This increase was primarily related to higher incentive compensation and an increase in group medical benefit expenses, partially offset by lower employee headcounts.
To the extent we believe recovery does not meet the more likely than not threshold, a valuation allowance is established. To the extent we establish a valuation allowance, we include an expense as part of our income tax provision.
To the extent we believe recovery does not meet the more likely than not threshold, a valuation allowance is established.
We may redeem for cash some or all of the notes based on a redemption price set forth in the note indenture. Our $250 million of 3.85% senior notes matured in March 2024. The entire outstanding balance was paid in full at maturity. Our financing arrangements require us to maintain certain covenants and financial ratios.
We may redeem for cash some or all of the notes based on a redemption price set forth in the note indenture. Our financing arrangements require us to maintain certain covenants and financial ratios. At December 31, 2025, we were in compliance with all covenants and financial ratios.
We have fuel surcharge programs in place with the majority of our customers. These programs typically involve a specified computation based on the change in national, regional, or local fuel prices.
Fuel and fuel taxes expense decreased 2.9% in 2025 compared with 2024, due primarily to a decrease in the price of fuel during 2025 and decreased road miles. We have fuel surcharge programs in place with the majority of our customers. These programs typically involve a specified computation based on the change in national, regional, or local fuel prices.
Further, a number of years may elapse before a particular matter for which we have established an accrual is audited and resolved.
Further, a number of years may elapse before a particular matter for which we have established an accrual is audited and resolved. See Note 6, Income Taxes, in our Consolidated Financial Statements for a discussion of our current tax contingencies.
For our senior credit facility term loans maturing in 2025, it is our intent to pay the entire outstanding balances in full, on or before the maturity dates, using our existing cash balance, revolving line of credit or other sources of long-term financing.
For our senior notes maturing in 2026, it is our intent to pay the entire outstanding balances in full, on or before the maturity dates, using our existing cash balance, revolving line of credit or other sources of long-term financing. 24 We believe our liquid assets, cash generated from operations, and revolving line of credit will provide sufficient funds for our operating and capital requirements for the foreseeable future.
Our ICS segment had an operating loss of $56 million in 2024 compared to an operating loss of $44 million in 2023, primarily due to decreased revenue and integration costs related to the BNSFL acquisition, which included the impairment or accelerated amortization of certain acquired intangible, information system, and lease assets totaling $26 million.
In addition, 2024 included integration and transition costs related to the 2023 purchase of the brokerage assets of BNSFL which included the impairment or accelerated amortization of certain acquired intangible, information system, and lease assets totaling $26 million.
At December 31, 2024, we were in compliance with all covenants and financial ratios. We are currently committed to spend approximately $677 million, net of proceeds from sales or trade-ins, during the years 2025 and 2026, as well as an additional $89 million thereafter. These expenditures will relate primarily to the acquisition of tractors, containers, chassis, and other trailing equipment.
We are currently committed to spend approximately $107.3 million, net of proceeds from sales or trade-ins, during the year 2026. These expenditures will relate primarily to the acquisition of tractors, containers, chassis, and other trailing equipment. We had no other off-balance sheet arrangements as of December 31, 2025.
Revenue per load excluding fuel surcharges decreased 4% compared to 2023. Operating income of the JBI segment decreased to $430 million in 2024, from $569 million in 2023.
Eastern network load volumes increased 10% and transcontinental loads decreased 2% compared to 2024. Revenue per load excluding fuel surcharges decreased 1% compared to 2024. Operating income of the JBI segment increased to $450 million in 2025, from $430 million in 2024.
The increase in rate was primarily due to discrete tax items recorded in 2023 that were not incurred in 2024. 19 Segments We operated five business segments during 2024. The operation of each of these businesses is described in our Notes to Consolidated Financial Statements.
Our effective income tax rate was 24.7% in 2025 and 24.8% in 2024. 20 Segments We operated five business segments during 2025. The operation of each of these businesses is described in our Notes to Consolidated Financial Statements.
Our second largest cost item is salaries and wages, the largest portion of which is driver pay, which includes a large variable component. Our senior notes consist of $700 million of 3.875% senior notes due March 2026, issued in March 2019. Interest payments under these notes are due semiannually in March and September of each year, beginning September 2019.
The first is $700 million of 3.875% senior notes due March 2026, issued in March 2019. Interest payments under these notes are due semiannually in March and September of each year, beginning September 2019. The second is $750 million of 4.90% senior notes due March 2030, issued in March 2025.
Hunt 360 revenue (millions) $ 395.8 $ 765.6 FMS Stops 4,316,578 4,596,715 Average trucks during the period (3) 1,373 1,540 JBT Loads 389,832 410,091 Revenue per load $ 1,800 $ 1,925 Average length of haul 629 652 Tractors (end of period) Company-owned 2 27 Independent contractor 1,917 1,931 Total tractors 1,919 1,958 Trailers (end of period) 12,895 13,561 Average effective trailing equipment usage 12,552 13,000 (1) Includes company-owned and independent contractor tractors (2) Using weighted workdays (3) Includes company-owned, independent contractor, and customer-owned trucks 21 JBI Segment JBI segment revenue decreased 4% to $5.96 billion in 2024, from $6.21 billion in 2023.
Hunt 360 revenue (millions) $ 349.1 $ 395.8 FMS Stops 3,831,619 4,316,578 Average trucks during the period (3) 1,321 1,373 JBT Loads 432,794 389,832 Revenue per load $ 1,695 $ 1,800 Average length of haul 596 629 Tractors (end of period) Company-owned - 2 Independent contractor 2,003 1,917 Total tractors 2,003 1,919 Trailers (end of period) 12,658 12,895 Average effective trailing equipment usage 12,152 12,552 (1) Includes company-owned and independent contractor tractors (2) Using weighted workdays (3) Includes company-owned, independent contractor, and customer-owned trucks 22 JBI Segment JBI segment revenue was $5.98 billion in 2025, relatively flat when compared to $5.96 billion in 2024, primarily due to a 2% increase in load volume, partially offset by a 2% decrease in revenue per load, which is the combination of changes in freight mix, customer rate changes, and fuel surcharge revenue.
Operating income of our DCS segment decreased to $376 million in 2024, from $405 million in 2023. The decrease is primarily due to decreased revenue, higher insurance premiums expense, and higher new account start-up costs, partially offset by decreased equipment-related costs, lower personnel costs, decreased loss on equipment sales, and the maturing of new business onboarded over the past year.
Operating income of our DCS segment increased to $377 million in 2025, from $376 million in 2024. The increase is primarily due to the maturing of new business onboarded over the past year, lower bad debt expense, and overall cost management initiatives, partially offset by lower revenue, increased equipment maintenance costs and higher group medical benefit expenses.
FMS Segment FMS segment revenue decreased 1% to $910 million in 2024 from $918 million in 2023, primarily due to general weakness in customer demand and loss of business due to internal efforts to improve revenue quality across certain accounts, partially offset by improved revenue quality at underperforming accounts and the addition of multiple new customer contracts implemented over the past year.
FMS Segment FMS segment revenue decreased 10% to $824 million in 2025 from $910 million in 2024, primarily due to general weakness in customer demand, loss of business due to internal efforts to improve revenue quality across certain accounts, and customer mix. Operating income of our FMS segment decreased to $27 million in 2025, from $60 million in 2024.
On January 23, 2025, we announced an increase in our quarterly cash dividend from $0.43 to $0.44 per share, which was paid February 21, 2025, to shareholders of record on February 7, 2025. We currently intend to continue paying cash dividends on a quarterly basis. However, no assurance can be given that future dividends will be paid.
We paid a $0.42 per share quarterly dividend in 2023, a $0.43 per share quarterly dividend in 2024, and a $0.44 per share quarterly dividend in 2025. On January 22, 2026, we announced an increase in our quarterly cash dividend from $0.44 to $0.45 per share, which was paid February 20, 2026, to shareholders of record on February 6, 2026.
DCS Segment DCS segment revenue decreased 4% to $3.40 billion in 2024, from $3.54 billion in 2023. Productivity, defined as revenue per truck per week, decreased 2% compared to 2023. Productivity, excluding fuel surcharge revenue, remained flat, primarily due to decreased asset utilization and increased idle equipment, offset by contractual index-based rate increases. Customer retention rates were approximately 90%.
Productivity, excluding fuel surcharge revenue, increased 3%, primarily due to contractual index-based rate increases, increased asset utilization, and reduced idle equipment. However, these productivity improvements in 2025 were more than offset by a 3% decline in average trucks, when compared to 2024. Customer retention rates were approximately 94%.
General and administrative expenses increased 11.6% from 2023, primarily due to an increase in building and yard rental expense, higher agent services expense, increased technology costs, and higher bad debt expense, partially offset by lower advertising costs and lower net losses from sale or disposal of assets.
General and administrative expenses decreased 8.1% from 2024, primarily due to a decrease in building and yard rental expense, lower professional services expense, decreased technology costs, and lower bad debt expense. Net loss from sale or disposal of assets was $13.7 million in 2025, compared to a net loss from sale or disposal of assets of $14.6 million in 2024.
Overall volumes decreased 20%, while revenue per load increased 3%, primarily due to higher contractual and spot rates and changes in customer freight mix when compared to 2023. The decrease in revenue was partially offset by additional revenue from the acquisition of the brokerage assets of BNSFL in the third quarter 2023.
ICS Segment ICS segment revenue decreased 3% to $1.11 billion in 2025, from $1.14 billion in 2024. Overall volumes decreased 9%, while revenue per load increased 7%, primarily due to higher contractual and spot rates and changes in customer freight mix when compared to 2024.
Contractual business was 61% of the total load volume and 61% of the total revenue in 2024, compared to 64% of the total load volume and 63% of the total revenue in 2023.
Contractual business was 64% of both total load volume and total revenue in 2025, compared to 61% for both in 2024. Our ICS segment had an operating loss of $10 million in 2025 compared to an operating loss of $56 million in 2024.
Net loss from sale or disposal of assets was $14.6 million in 2024, compared to a net loss from sale or disposal of assets of $27.8 million in 2023. Net interest expense for 2024 increased by 23.0% compared with 2023, due primarily to an increase in effective interest rates on our debt and an increase in our average debt balance.
Net interest expense for 2025 decreased by 1.1% compared with 2024, due primarily to a decrease in effective interest rates on our debt, partially offset by an increase in our average debt balance. Income tax expense increased 3.8% in 2025, due primarily to increased taxable earnings in 2025.
This decrease was primarily due to lower volume within DCS, ICS and JBT, decreased revenue per load within JBI and JBT, and decreased revenue and stop counts in FMS. Fuel surcharge revenues decreased 17.4% to $1.53 billion in 2024, compared to $1.85 billion in 2023. Revenues, excluding fuel surcharge revenues, decreased 3.8% from 2023.
This decrease was primarily due to decreased revenue per load within JBI and JBT, lower volume within ICS, reduced truck count in DCS, and decreased revenue and stop counts in FMS, partially offset by higher volume in JBI and JBT, higher revenue per load in ICS, and increased productivity in DCS.
This management's discussion and analysis provides comparisons of material changes in the consolidated financial statements for the years ended December 31, 2024 and 2023.
Hunt’s 360box volume increased 9% in 2025, when compared to 2024, as JBT continues to leverage the J.B. Hunt 360 platform to grow capacity and capabilities for this service offering. This management's discussion and analysis provides comparisons of material changes in the consolidated financial statements for the years ended December 31, 2025 and 2024.
Under our senior credit facility, we had a $280.0 million outstanding balance on the revolving line of credit and a $500.0 million outstanding balance of term loans at an average interest rate of 5.48%. 23 We continue to evaluate the possible effects of current economic conditions and reasonable and supportable economic forecasts on operational cash flows, including the risks of declines in the overall freight market and our customers' liquidity and ability to pay.
We continue to evaluate the possible effects of current economic conditions and reasonable and supportable economic forecasts on operational cash flows, including the risks of declines in the overall freight market and our customers' liquidity and ability to pay. We regularly monitor working capital and maintain frequent communication with our customers, suppliers and service providers.
Operating income of our FMS segment increased to $60 million in 2024, from $47 million in 2023. The increase in operating income was primarily due to improvements in revenue quality, lower personnel expenses, a $4.2 million net benefit from offsetting claim settlements, and overall cost management, partially offset by higher purchased transportation expense.
Insurance and claims expense increased 6.7% in 2025, primarily due to an increase in cost per claim, higher insurance policy premium expense, and the absence of a $4.2 million net benefit from claim settlements recorded in 2024, partially offset by lower cargo claims expense in 2025.
We regularly monitor working capital and maintain frequent communication with our customers, suppliers and service providers. A large portion of our cost structure is variable. Purchased transportation expense represents more than half of our total costs and is heavily tied to load volumes.
A large portion of our cost structure is variable. Purchased transportation expense represents more than half of our total costs and is heavily tied to load volumes. Our second largest cost item is salaries and wages, the largest portion of which is driver pay, which includes a large variable component. Our senior notes consist of two separate issuances.
Rents and purchased transportation costs decreased 8.4% in 2024, primarily due to a decrease in rail and truck carrier purchased transportation rates within JBI, ICS and JBT segments and decreased ICS and JBT load volume, which decreased services provided by third-party rail and truck carriers during the current year.
Consolidated Operating Expenses Our 2025 consolidated operating expenses decreased 1.1% from 2024, while year-over-year revenue decreased 0.7%, resulting in a 2025 operating ratio of 92.8% compared to 93.1% in 2024. 19 Rents and purchased transportation costs decreased 1.3% in 2025, primarily due to a decrease in ICS load volumes, which reduced the use of third-party truck carriers, and changes in the mix of third-party rail carriers within JBI, partially offset by increased JBI and JBT load volumes, compared to 2024.
The committed term loans authorized us to borrow up to an additional $500 million during the nine-month period beginning September 27, 2022, due September 2025, which we exercised in June 2023.
The committed term loans authorize us to borrow up to an additional $700 million during the six-month period beginning November 25, 2025, and if funded, will mature in November 2028.
Excluding fuel surcharges, revenue for 2024 decreased 9% compared to 2023, primarily due to a 5% decrease in revenue excluding fuel surcharge revenue per load and a 5% decrease in load volume compared to 2023. Total average effective trailer count in 2024 was 12,552 compared to 13,000 in 2023.
Revenue, excluding fuel surcharge revenue, for 2025 increased 6% compared to 2024, primarily due to an 11% increase in load volume, partially offset by a 5% decrease in revenue per load, excluding fuel surcharge revenue.
Depreciation and amortization expense increased 3.1% in 2024, primarily due to the addition of tractors and trailing equipment within JBI and additional depreciation and amortization expense resulting from the recent business acquisition of BNSF Logistics, LLC (BNSFL), partially offset by the impact of the change in expected useful lives of our container fleet and equipment reductions within DCS. 18 Fuel and fuel taxes expense decreased 13.2% in 2024 compared with 2023, due primarily to a decrease in the price of fuel during 2024 and decreased road miles.
Depreciation and amortization expense decreased 6.1% in 2025, primarily due to an increase in the expected useful lives of our chassis and trailer fleets, the absence in 2025 of depreciation and amortization expense related to the 2023 business acquisition of BNSF Logistics, LLC (BNSFL), and the reduction in DCS truck counts, partially offset by higher intermodal container counts.