Biggest changeWe encourage investors to review the related GAAP financial measures and the reconciliation of the non-GAAP financial measures to their most directly comparable GAAP financial measures. 58 Table of Contents A reconciliation of net income (loss) to adjusted EBITDA and GAAP operating expenses to non-GAAP operating expenses for the periods presented is as follows: Year Ended December 31, 2024 2023 2022 (dollars in thousands) Net revenue $ 506,995 $ 676,171 $ 748,206 Net income (loss) $ 27,287 $ (222,962) $ (184,780) Net income (loss) margin 5 % (33) % (25) % Total operating expenses $ 376,315 $ 612,529 $ 529,809 Net income (loss) $ 27,287 $ (222,962) $ (184,780) Depreciation and amortization expense 17,460 10,741 3,853 Share-based compensation expense (1) (2) 136,562 130,416 107,529 Executive chairman long-term performance award (1) (144,617) 53,214 53,214 Payroll tax expense related to share-based compensation 2,570 2,211 1,977 Acquisition-related expenses (3) 41,584 75,473 1,439 Restructuring (2) — 8,670 — Other income, net (52,546) (52,440) (24,926) Income tax expense (benefit) 793 (7,613) (102) Adjusted EBITDA $ 29,093 $ (2,290) $ (41,796) Adjusted EBITDA Margin 6 % — % (6) % Total operating expenses $ 376,315 $ 612,529 $ 529,809 Depreciation and amortization expense (17,460) (10,741) (3,853) Share-based compensation expense (1) (2) (136,562) (130,416) (107,529) Executive chairman long-term performance award (1) 144,617 (53,214) (53,214) Payroll tax expense related to share-based compensation (2,570) (2,211) (1,977) Restructuring (2) — (8,670) — Acquisition-related expenses (3) (41,584) (75,473) (1,439) Non-GAAP operating expenses $ 322,756 $ 331,804 $ 361,797 _______________ (1) Prior period amounts related to our Executive Chairman Long-Term Performance Award have been reclassified to conform to the current period presentation.
Biggest changeWe encourage investors to review the related GAAP financial measures and the reconciliation of the non-GAAP financial measures to their most directly comparable GAAP financial measures. 56 Table of Contents A reconciliation of Net (loss) income to adjusted EBITDA and GAAP operating expenses to Adjusted operating expenses for the periods presented is as follows: Year Ended December 31, 2025 2024 2023 (dollars in thousands) Net revenue $ 624,884 $ 506,995 $ 676,171 Net (loss) income $ (13,925) $ 27,287 $ (222,962) Net (loss) income margin (2) % 5 % (33) % Total operating expenses $ 483,702 $ 376,315 $ 612,529 Net (loss) income $ (13,925) $ 27,287 $ (222,962) Share-based compensation expense (1) 104,788 136,562 130,416 Depreciation and amortization expense 27,163 17,460 10,741 Acquisition-related expenses (2) 9,437 41,584 75,473 Restructuring and other one-time costs (3) 7,840 — 8,670 Non-recurring litigation expense (4) 4,297 — — Payroll tax expense related to share-based compensation 2,483 2,570 2,211 Executive chairman long-term performance award — (144,617) 53,214 Other income, net (33,101) (52,546) (52,440) Income tax expense (benefit) 596 793 (7,613) Adjusted EBITDA $ 109,578 $ 29,093 $ (2,290) Adjusted EBITDA Margin 18 % 6 % — % Total operating expenses $ 483,702 $ 376,315 $ 612,529 Share-based compensation expense (1) (104,788) (136,562) (130,416) Depreciation and amortization expense (27,163) (17,460) (10,741) Acquisition-related expenses (2) (9,437) (41,584) (75,473) Restructuring and other one-time costs (3) (7,840) — (8,670) Non-recurring litigation expenses (4) (4,297) — — Payroll tax expense related to share-based compensation (2,483) (2,570) (2,211) Executive chairman long-term performance award — 144,617 (53,214) Adjusted operating expenses $ 327,694 $ 322,756 $ 331,804 _______________ (1) Restructuring includes a net reduction of $2.9 million of stock-based compensation related to the forfeiture of certain equity awards during the year ended December 31, 2023.
Key Operating Metric and Non-GAAP Financial Measures We review a number of operating and financial metrics, including the key operating metric set forth below, to help us evaluate our business and growth trends, establish budgets, evaluate the effectiveness of our investments, and assess operational efficiencies.
Key Operating Metrics and Non-GAAP Financial Measures We review a number of operating and financial metrics, including the key operating metric set forth below, to help us evaluate our business and growth trends, establish budgets, evaluate the effectiveness of our investments, and assess operational efficiencies.
This measure is used by management and our board of directors to evaluate our operating efficiency. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures and a reconciliation of Net income (loss) to Adjusted EBITDA Margin.
This measure is used by management and our Board of Directors to evaluate our operating efficiency. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures and a reconciliation of Net (loss) income to Adjusted EBITDA Margin.
In this assessment, we consider if we obtain control of the specified goods or services before they are transferred to the customer. The assessment of whether we are considered the principal or the agent in a transaction could impact our Net revenue and Cost of revenue recognized on the Consolidated Statements of Operations and Comprehensive Income (Loss).
In this assessment, we consider if we obtain control of the specified goods or services before they are transferred to the customer. The assessment of whether we are considered the principal or the agent in a transaction could impact our Net revenue and Cost of revenue recognized on the Consolidated Statements of Operations and Comprehensive (Loss) Income.
Under the 2025 Share Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in privately negotiated transactions, or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act.
Under the December 2025 Share Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in privately negotiated transactions, or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act.
Revenue Share is generally computed as a percentage of the Interchange Fees earned or processing volume and is paid to our MxM customers monthly. Revenue Share payments are recorded as a reduction to net revenue. Generally, as customers' processing volumes increase, the rates at which we share revenue increase.
Revenue Share is generally computed as a percentage of the Interchange Fees earned or processing volume and is paid to our customers monthly. Revenue Share payments are recorded as a reduction to net revenue. Generally, as customers' processing volumes increase, the rates at which we share revenue increase.
(3) Acquisition-related expenses, which include transaction costs, integration costs, and cash and non-cash postcombination compensation expense, have been excluded from adjusted EBITDA as such expenses are not reflective of our ongoing core operations and are not representative of the ongoing costs necessary to operate our business; instead, these are costs specifically associated with a discrete transaction.
(2) Acquisition-related expenses, which include transaction costs, integration costs and cash and non-cash postcombination compensation expense, have been excluded from adjusted EBITDA as such expenses are not reflective of our ongoing core operations and are not representative of the ongoing costs necessary to operate our business; instead, these are costs specifically associated with a discrete transaction.
A deterioration in macroeconomic conditions could increase the risk of lower consumer spending, consumer and merchant bankruptcy, insolvency, business failure, higher credit losses, foreign currency fluctuations, or other business interruption, which may adversely impact our business.
A deterioration in macroeconomic conditions could increase the risk of lower consumer spending, including discretionary spending, consumer and merchant bankruptcy, insolvency, business failure, higher credit losses, foreign currency fluctuations, or other business interruption, which may adversely impact our business.
Issuing Bank fees compensate our Issuing Banks for issuing cards to our customers and sponsoring our card programs with the Card Networks and are typically equal to a specified percentage of processing volume or a fixed amount per transaction. Card fulfillment costs include physical cards, packaging, and other fulfillment costs.
Issuing Bank fees compensate our Issuing Banks for issuing cards to our customers and sponsoring our card programs with the Card Networks and are typically equal to a specified percentage of processing volume or a fixed 49 Table of Contents amount per transaction. Card fulfillment costs include physical cards, packaging, and other fulfillment costs.
A discussion regarding our liquidity, financial condition, and results of operations for the fiscal year ended December 31, 2023 compared to the fiscal year ended December 31, 2022 can be found in “Management's Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 filed with the SEC on February 28, 2024, which is hereby incorporated by reference.
A discussion regarding our liquidity, financial condition, and results of operations for the fiscal year ended December 31, 2024 compared to the fiscal year ended December 31, 2023 can be found in “Management's Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2024 filed with the SEC on February 26, 2025, which is hereby incorporated by reference.
A discussion regarding our liquidity, financial condition, and results of operations for the fiscal year ended December 31, 2024 compared to the fiscal year ended December 31, 2023 is presented below.
A discussion regarding our liquidity, financial condition, and results of operations for the fiscal year ended December 31, 2025 compared to the fiscal year ended December 31, 2024 is presented below.
See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of Net income (loss) to Adjusted EBITDA. Adjusted EBITDA Margin - Adjusted EBITDA Margin is a non-GAAP financial measure that is calculated as Adjusted EBITDA divided by Net revenue.
See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of Net (loss) income to Adjusted EBITDA. 48 Table of Contents Adjusted EBITDA Margin - Adjusted EBITDA Margin is a non-GAAP financial measure that is calculated as Adjusted EBITDA divided by Net revenue.
Costs of Revenue Costs of revenue consist of Card Network fees, Issuing Bank fees, and card fulfillment costs for customer arrangements where the Company is the principal in providing services to the customer and excludes depreciation and amortization, which is reported separately within the Consolidated Statements of Operations and Comprehensive Income (Loss).
Costs of Revenue Costs of revenue consist of Card Network fees, Issuing Bank fees, and card fulfillment costs for customer arrangements where we are the principal in providing services to the customer and excludes depreciation and amortization, which is reported separately within the Consolidated Statements of Operations and Comprehensive (Loss) Income.
We also deliver robust card program management, allowing our customers to embed Marqeta in their offering without having to build certain complex compliance elements or customer support services. Marqeta’s innovative products are developed with deep domain expertise and a customer-first mindset to launch, scale, and manage card programs.
We also deliver robust bank, network, and card program management and value added services, allowing our customers to embed Marqeta in their offering without having to build certain complex compliance elements or customer support services. Marqeta’s innovative products are developed with deep domain expertise and a customer-first mindset to launch, scale, and manage card programs.
Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Consolidated Statements of Operations and Comprehensive Income (Loss). 63 Table of Contents
Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Consolidated Statements of Operations and Comprehensive (Loss) Income.
We believe that non-GAAP operating expenses is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period.
We believe that adjusted operating expenses is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period.
See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of total operation expenses to non-GAAP operating expenses. 51 Table of Contents Components of Results of Operations Net Revenue We have two components of net revenue: platform services revenue, net and other services revenue.
See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of total operation expenses to adjusted operating expenses. Components of Results of Operations Net Revenue We have two components of net revenue: platform services revenue, net and other services revenue.
Non-GAAP operating expenses - Non-GAAP operating expenses is a non-GAAP financial measure that is calculated as Total operating expenses adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring charges; and acquisition-related expenses which consists of due diligence costs, transaction cost and integration costs related to potential or successful acquisitions, and cash and non-cash postcombination compensation expenses.
Adjusted operating expenses - Adjusted operating expenses is a non-GAAP financial measure that is calculated as Total operating expenses adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring and other one-time costs; non-recurring litigation expense; and acquisition-related expenses which consists of due diligence costs, transaction cost and integration costs related to potential or successful acquisitions, and cash and non-cash postcombination compensation expenses.
There are a number of limitations related to the use of these non-GAAP measures versus their most directly comparable GAAP measures, including the following: • other companies, including companies in our industry, may calculate adjusted EBITDA and non-GAAP operating expenses differently than how we calculate this measure or not at all; this reduces its usefulness as a comparative measure; • although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditures; and • adjusted EBITDA does not reflect the effect of income taxes that may represent a reduction in cash available to us.
There are a number of limitations related to the use of these non-GAAP measures versus their most directly comparable GAAP measures, including the following: • other companies, including companies in our industry, may calculate adjusted EBITDA and operating expenses differently than how we calculate these measures or not at all; limiting their usefulness as comparative measures; • although depreciation and amortization are non-cash charges, the assets being depreciated or amortized may require future replacement, and adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditures; and • adjusted EBITDA does not reflect the effect of income taxes that may represent a reduction in cash available to us.
We also entered into postcombination cash compensation arrangements with certain key acquired employees whereby we agreed to pay them $85.1 million of cash over a weighted average 2.2 year service period following the acquisition date (subject to forfeiture upon termination). As of December 31, 2024, $14.2 million of the postcombination cash compensation arrangements remained outstanding.
We also entered into postcombination cash compensation arrangements with certain key acquired employees whereby we agreed to pay them $85.1 million of cash over a weighted-average service period of 2.2 years following the acquisition date (subject to forfeiture upon termination). As of December 31, 2025, $1.0 million of the postcombination cash compensation arrangements remained outstanding.
Customer Concentration We generated 47% and 68% of our net revenue from our largest customer, Block, during the years ended December 31, 2024 and 2023, respectively. 57 Table of Contents Use of Non-GAAP Financial Measures Our non-GAAP measures have limitations as analytical tools and you should not consider them in isolation.
Customer Concentration We generated 45% and 47% of our net revenue from our largest customer, Block, during the years ended December 31, 2025 and 2024, respectively. 55 Table of Contents Use of Non-GAAP Financial Measures Our non-GAAP measures have limitations as analytical tools and you should not consider them in isolation.
We recognize revenue when the promised services are complete, and our performance obligations are satisfied. Platform services are considered complete when we have authorized the transaction, validated that the transaction has no errors, and accepted and posted the data to our records. Other services revenue. Other services revenue primarily consists of revenue earned for card fulfillment services.
Platform services are considered complete when we have authorized the transaction, validated that the transaction has no errors, and accepted and posted the data to our records. Other services revenue. Other services revenue primarily consists of revenue earned for card fulfillment services.
Uses of Cash Our primary uses of cash include operating costs such as compensation and benefits, technology costs, professional services, lease obligations, and other expenditures necessary to support our business. Our future capital requirements will depend on many factors, including our planned continuing investment in product development, platform infrastructure, share repurchases, and global expansion.
Uses of Cash Our primary uses of cash include operating costs such as compensation and benefits, technology costs, professional services, lease obligations, and other expenditures necessary to support our operations. Our future capital requirements will depend on many factors, including our continued investments in product development, platform infrastructure, share repurchases, and global expansion.
Our cash equivalents and short-term investments were comprised primarily of bank deposits, money market funds, U.S. treasury bills, U.S. treasury securities, U.S. agency securities, asset-backed securities, and corporate debt securities. We have generated significant operating losses as reflected in our accumulated deficit, which is a trend we expect to continue.
Our cash and cash equivalents and short-term investments were comprised primarily of bank deposits, money market funds, U.S. treasury bills, U.S. treasury securities, U.S. agency securities, asset-backed securities, and corporate debt securities. We have generated significant operating losses as reflected in our accumulated deficit.
Adjusted EBITDA - Adjusted EBITDA is a non-GAAP financial measure that is calculated as Net income (loss) adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring charges; acquisition related expenses which consist of due diligence costs, transaction costs and integration costs related to potential or successful acquisitions and cash and non-cash postcombination compensation expenses; income tax expense (benefit); and other income, net, which consists of interest income from our short-term investments, realized foreign currency gains and losses, our share of equity method investments’ profit or loss, impairment of equity method investments or other financial instruments, and gain from sale of equity method investments.
Adjusted EBITDA - Adjusted EBITDA is a non-GAAP financial measure that is calculated as Net (loss) income adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring and other one-time costs; acquisition related expenses which consist of due diligence costs, transaction costs and integration costs related to potential or successful acquisitions and cash and non-cash postcombination compensation expenses; non-recurring litigation expense; income tax expense (benefit); and other income, net, which consists primarily of interest income from our short-term investments and cash deposits, impairment of financial instruments and realized foreign currency gains and losses.
The Company earns Interchange Fees on card transactions we process for our customers and are based on a percentage of the transaction amount plus a fixed amount per transaction. Interchange Fees are recognized when the associated transactions are settled. “Revenue Share” payments are incentives to our customers to increase their processing volumes on our platform.
We earn Interchange Fees on card transactions we process for our customers and the fees are based on a percentage of the transaction amount plus a fixed amount per transaction. Interchange Fees are recognized when the associated transactions are settled. Revenue Share payments are incentives to our customers to increase their processing volumes on our platform.
Net cash provided by operating activities was $58.2 million for the year ended December 31, 2024 compared to $21.1 million in the year ended December 31, 2023.
Net cash provided by operating activities was $162.6 million for the year ended December 31, 2025 compared to $58.2 million in the year ended December 31, 2024.
Processing and other fees are priced as either a percentage of processing volume or on a fee per transaction basis and are earned when payment cards are used at automated teller machines or to make cross-border purchases. Minimum processing fees, where customers' processing volumes fall below certain thresholds, are also included in processing and other fees.
Processing and other fees are priced as either a percentage of processing volume or on a fee per transaction basis and are earned, for example, when payment cards are used at automated teller machines or to make cross-border purchases.
The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The 2025 Share Repurchase Program has no set expiration date.
The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The December 2025 Share Repurchase Program has no set expiration date. As of December 31, 2025, $91.5 million remained available for future share repurchases under the December 2025 Share Repurchase Program.
Cash Flows The following table summarizes our cash flows for the periods indicated: Year Ended December 31, 2024 2023 2022 (in thousands) Net cash provided by (used in) operating activities $ 58,170 $ 21,104 $ (12,966) Net cash provided by investing activities 70,788 38,516 28,718 Net cash used in financing activities (186,914) (261,794) (79,487) Decrease in cash, cash equivalents, and restricted cash $ (57,956) $ (202,174) $ (63,735) Operating Activities Our largest source of cash provided by our operating activities is our net revenue.
Cash Flows The following table summarizes our cash flows for the periods indicated: Year Ended December 31, 2025 2024 2023 (in thousands) Net cash provided by operating activities $ 162,623 $ 58,170 $ 21,104 Net cash provided by investing activities 271,111 70,788 38,516 Net cash used in financing activities (347,319) (186,914) (261,794) Increase (decrease) in cash, cash equivalents, and restricted cash $ 86,415 $ (57,956) $ (202,174) Operating Activities Our primary source of cash from operating activities is net revenue.
We will use our cash for a variety of needs, including for ongoing investments in our business, potential strategic acquisitions, capital expenditures, and investment in our infrastructure, including our non-cancellable purchase commitments with cloud-computing service providers and certain Issuing Banks.
We intend to allocate our cash toward ongoing business investments, potential strategic acquisitions, capital expenditures, share repurchases, and investment in our infrastructure, including our non-cancellable purchase commitments with cloud-computing service providers and certain Issuing Banks.
As of the date of filing this Annual Report on Form 10-K, we have access to and control over all our cash, cash equivalents, and short-term investments, except amounts held as restricted cash. On February 3, 2023, we acquired all outstanding stock of Power Finance.
As of the date of filing this Annual Report on Form 10-K, we have access to and control over all our cash, cash equivalents, and short-term investments, with the exception of restricted cash.
The timing of settlement of certain operating assets and liabilities, including revenue share payments, bonus payments, prepayments made to cloud-computing service providers, settlement receivables, and network incentive receivables can affect the amounts reported as Net cash used in or provided by operating activities on the Consolidated Statement of Cash Flows.
The timing of settlements of certain operating assets and liabilities, such as revenue share payments, bonus payments, prepayments to cloud-computing service providers, settlements receivable, and network incentives receivable, may impact the amounts reported as net cash provided by or used in operating activities in the Consolidated Statements of Cash Flows.
We have separate marketing and incentive arrangements with Card Networks that provide us with monetary incentives for establishing customer card programs with, and routing volume through, the respective Card Network. The amount of the incentives is generally determined based on a percentage of the processing volume or the number of transactions routed over the Card Network.
We have marketing and incentive arrangements with Card Networks, that provide us with monetary incentives for establishing customer card programs with and routing transaction volume through the respective Card Networks. These incentives are typically calculated as a percentage of the processed transaction volume or the number of transactions routed through the Card Network.
These estimates can include, but are not limited to: • future expected cash flows from acquired developed technologies; • obsolescence curves and other useful life assumptions, such as the period of time and intended use of acquired intangible assets in our product offerings; • discount rates; • uncertain tax positions and tax-related valuation allowances; and • fair value of assumed equity awards. 62 Table of Contents These estimates are inherently uncertain and unpredictable, and unanticipated events and circumstances may occur that could affect the accuracy or validity of such assumptions, estimates, or actual results.
These estimates can include, but are not limited to: • future expected cash flows from acquired licenses, developed technologies and customer relationships; • useful life assumptions, such as the period of time and intended use of acquired intangible assets in our product offerings; • probability of achieving the expected performance of the earn-out arrangements; • uncertain tax positions and tax-related valuation allowances; • fair value of assumed equity awards; and 60 Table of Contents • discount rates.
We believe our existing cash and cash equivalents and our short-term investments will be sufficient to meet our working capital and capital expenditure needs for more than the next 12 months, including the funding of our planned acquisition. For additional information about our planned acquisition, see Note 4 “Business Combinations” to our Consolidated Financial Statements.
We believe our existing cash and cash equivalents and our short-term investments will be sufficient to meet our working capital and capital expenditure needs for more than the next 12 months.
Upon the closure of the acquisition, we paid $135.8 million to the shareholders of Power Finance Inc, net of cash acquired. As part of the terms of the acquisition, we paid additional cash of $53.1 million for contingent consideration tied to performance-based goals that were achieved.
Upon the closure of the acquisition, we paid $135.8 million to the shareholders of Power Finance Inc, net of cash acquired. Additionally, we paid $53.1 million in contingent consideration upon achievement of specified performance-based milestones.
We record these incentives as a reduction of Card Network fees in customer arrangements where the Company is the principal. Generally, as processing volumes increase, we earn a higher rate of monetary incentives from these arrangements, subject to attaining certain volume thresholds during an annual measurement period.
We account for these incentives as a reduction of Card Network fees within Costs of Revenue in customer arrangements where we act as the principal. As processing volumes increase, we earn a higher cumulative incentive rate, subject to achieving specific cumulative volume thresholds within an annual measurement period.
Other services revenue increased $3.7 million, or 17%, for the year ended December 31, 2024 compared to the year ended December 31, 2023. This growth was driven by a rise in card-related fulfillments, which included both one-time replacements and an overall increase in customer card shipments compared to the prior period.
Other services revenue increased $5.4 million, or 21%, for the year ended December 31, 2025 compared to the year ended December 31, 2024. This growth was driven by a rise in card-related fulfillment activities, reflecting an overall increase in customer card shipments compared to the prior year.
The increase in TPV was mainly driven by growth across all our major verticals, particularly financial services, and PxM customers. The growth in TPV for our top five customers, as determined by their individual processing volume in each respective period, was 24% for the year ended December 31, 2024 compared to the year ended December 31, 2023.
The increase in TPV was driven by strong performance across all of our major use cases, particularly financial services, lending, including buy-now-pay later, and expense management. TPV from our top five customers, as determined by their individual processing volume in each respective period, grew 21% for the year ended December 31, 2025 compared to the year ended December 31, 2024.
We maintain a full valuation allowance against our U.S. federal and state net deferred tax assets as we have concluded that it is not more likely than not that we will realize our net deferred tax assets. 53 Table of Contents Results of Operations The following table sets forth our results of operations for the periods presented: Year Ended December 31, (dollars in thousands) 2024 2023 2022 Net revenue $ 506,995 $ 676,171 $ 748,206 Costs of revenue 155,146 346,657 428,205 Gross profit 351,849 329,514 320,001 Operating expenses (benefit): Compensation and benefits 397,595 446,381 361,880 Technology 60,059 55,612 52,361 Professional services 20,057 21,679 23,479 Occupancy 5,995 4,361 4,514 Depreciation and amortization 17,460 10,741 3,853 Marketing and advertising 2,986 2,566 3,995 Other operating expenses 16,780 17,975 26,513 Executive chairman long-term performance award (144,617) 53,214 53,214 Total operating expenses 376,315 612,529 529,809 Loss from operations (24,466) (283,015) (209,808) Other income, net 52,546 52,440 24,926 Income (Loss) before income tax expense 28,080 (230,575) (184,882) Income tax expense (benefit) 793 (7,613) (102) Net income (loss) $ 27,287 $ (222,962) $ (184,780) 54 Table of Contents Comparison of the Fiscal Years Ended December 31, 2024 and 2023 Net Revenue Year Ended December 31, (dollars in thousands) 2024 2023 $ Change % Change Net revenue: Total platform services, net $ 481,665 $ 654,553 $ (172,888) (26) % Other services 25,330 21,618 3,712 17 % Total net revenue $ 506,995 $ 676,171 $ (169,176) (25) % Total Processing Volume (TPV) (in millions) $ 291,105 $ 222,264 $ 68,841 31 % Total net revenue decreased by $169.2 million, or 25%, for the year ended December 31, 2024 compared to the year ended December 31, 2023, of which $221.5 million was attributable to our largest customer, Block.
Due to the full valuation allowance on our deferred tax assets, the Tax Act did not have a material impact on our overall tax expense or effective tax rate for the year ended December 31, 2025. 51 Table of Contents Results of Operations The following table sets forth our results of operations for the periods presented: Year Ended December 31, (dollars in thousands) 2025 2024 2023 Net revenue $ 624,884 $ 506,995 $ 676,171 Costs of revenue 187,612 155,146 346,657 Gross profit 437,272 351,849 329,514 Operating expenses (benefit): Compensation and benefits 340,419 397,595 446,381 Technology 65,005 60,059 55,612 Professional services 21,879 20,057 21,679 Occupancy 3,766 5,995 4,361 Depreciation and amortization 27,163 17,460 10,741 Marketing and advertising 5,073 2,986 2,566 Other operating expenses 20,397 16,780 17,975 Executive chairman long-term performance award — (144,617) 53,214 Total operating expenses 483,702 376,315 612,529 Loss from operations (46,430) (24,466) (283,015) Other income, net 33,101 52,546 52,440 (Loss) income before income tax expense (benefit) (13,329) 28,080 (230,575) Income tax expense (benefit) 596 793 (7,613) Net (loss) income $ (13,925) $ 27,287 $ (222,962) 52 Table of Contents Comparison of the Fiscal Years Ended December 31, 2025 and 2024 Net Revenue Year Ended December 31, (dollars in thousands) 2025 2024 $ Change % Change Net revenue: Total platform services, net $ 594,137 $ 481,665 $ 112,472 23 % Other services 30,747 25,330 5,417 21 % Total net revenue $ 624,884 $ 506,995 $ 117,889 23 % Total Processing Volume (TPV) (in millions) $ 382,513 $ 291,105 $ 91,408 31 % Total platform services, net revenue increased by $112.5 million, or 23%, for the year ended December 31, 2025 compared to the year ended December 31, 2024.
Year Ended December 31, 2024 2023 2022 Total Processing Volume (TPV) (in millions) $ 291,105 $ 222,264 $ 166,260 Net revenue (in thousands) $ 506,995 $ 676,171 $ 748,206 Gross profit (in thousands) $ 351,849 $ 329,514 $ 320,001 Gross margin 69 % 49 % 43 % Net income (loss) (in thousands) $ 27,287 $ (222,962) $ (184,780) Net income (loss) margin 5 % (33) % (25) % Total operating expenses (in thousands) $ 376,315 $ 612,529 $ 529,809 Non-GAAP Measures: Adjusted EBITDA (in thousands) $ 29,093 $ (2,290) $ (41,796) Adjusted EBITDA margin 6 % — % (6) % Non-GAAP operating expenses (in thousands) $ 322,756 $ 331,804 $ 361,797 50 Table of Contents Total Processing Volume (“TPV”) - TPV represents the total dollar amount of payments processed through our platform, net of returns and chargebacks.
In addition to the results determined in accordance with GAAP, the following table sets forth a key operating metric and non-GAAP financial measures that we consider useful in evaluating our operating performance: Year Ended December 31, 2025 2024 2023 Total Processing Volume (TPV) (in millions) $ 382,513 $ 291,105 $ 222,264 Net revenue (in thousands) $ 624,884 $ 506,995 $ 676,171 Gross profit (in thousands) $ 437,272 $ 351,849 $ 329,514 Gross margin 70 % 69 % 49 % Net (loss) income (in thousands) $ (13,925) $ 27,287 $ (222,962) Net (loss) income margin (2) % 5 % (33) % Total operating expenses (in thousands) $ 483,702 $ 376,315 $ 612,529 Non-GAAP Measures: Adjusted EBITDA (in thousands) $ 109,578 $ 29,093 $ (2,290) Adjusted EBITDA margin 18 % 6 % — % Adjusted operating expenses (in thousands) $ 327,694 $ 322,756 $ 331,804 Total Processing Volume (“TPV”) - TPV represents the total dollar amount of payments processed through our platform, net of returns and chargebacks.
See the section titled “Business” under Part I, Item 1 of this Annual Report on Form 10-K for further discussion of our business and products. 49 Table of Contents Impact of Macroeconomic Factors We are unable to predict the impact macroeconomic factors, including various geopolitical conflicts, uncertainty related to global elections, changes in inflation and interest rates, and uncertainty in global economic conditions, will have on our processing volumes and on our future results of operations.
Impact of Macroeconomic Factors We are unable to predict the impact macroeconomic factors, including various geopolitical conflicts, uncertainty related to global elections, changes in inflation and interest rates, and uncertainty in global regulatory and economic conditions, including as a result of uncertainty in global trade from potential 47 Table of Contents tariffs and counter tariffs, will have on our processing volumes and on our future results of operations.
This growth was mirrored by a 67% increase in TPV from all other customers for the same period. Note that the top five customers may differ between the two periods.
TPV from all other customers increased 69% over the same period. Note that the composition of the top five customers may differ between the two periods.
Restricted cash also includes cash held at a bank to secure our payments under a lease agreement for our office space.
Restricted cash also includes $1.6 million cash held at a bank to secure our payments under a lease agreement for our office space, of which $0.9 million is recorded in other assets in the Consolidated Balance Sheet.
As a result of the decreases in costs of revenue being less than the decreases in net revenue explained above, our gross profit increased by $22.3 million, or 7%, for the year ended December 31, 2024 compared to the year ended December 31, 2023.
Gross profit increased by $85.4 million, or 24%, for the year ended December 31, 2025 compared to the year ended December 31, 2024, as net revenue growth outpaced the increase in costs of revenue.
The Executive Chairman Long-Term Performance Award was forfeited in the current year as a result of the Company’s Executive Chairman transitioning to a non-employee director role on the board of directors.
The Executive Chairman Long-Term Performance Award was forfeited in fiscal year 2024 as a result of the Company’s Executive Chairman transitioning to a non-employee director role on the Board of Directors. 50 Table of Contents Other Income, net Other income, net consists primarily of interest income from our short-term investments and cash deposits, and realized foreign currency gains and losses.
Operating Expenses (Benefit) Year Ended December 31, (dollars in thousands) 2024 2023 $ Change % Change Operating expenses (benefit): Salaries, bonus, benefits, and payroll taxes $ 261,033 $ 318,856 $ (57,823) (18) % Share-based compensation 136,562 127,525 9,037 7 % Total compensation and benefits 397,595 446,381 (48,786) (11) % Percentage of net revenue 78 % 66 % Technology 60,059 55,612 4,447 8 % Percentage of net revenue 12 % 8 % Professional services 20,057 21,679 (1,622) (7) % Percentage of net revenue 4 % 3 % Occupancy 5,995 4,361 1,634 37 % Percentage of net revenue 1 % 1 % Depreciation and amortization 17,460 10,741 6,719 63 % Percentage of net revenue 3 % 2 % Marketing and advertising 2,986 2,566 420 16 % Percentage of net revenue 1 % — % Other operating expenses 16,780 17,975 (1,195) (7) % Percentage of net revenue 3 % 3 % Executive chairman long-term performance award (144,617) 53,214 (197,831) (372) % Percentage of net revenue (29) % 8 % Total operating expenses $ 376,315 $ 612,529 $ (236,214) (39) % Percentage of net revenue 74% 91% Salaries, bonus, benefits, and payroll taxes decreased by $57.8 million, or 18%, for the year ended December 31, 2024 compared to the year ended December 31, 2023.
As a result, gross margin improved to 70% during the year ended December 31, 2025 from 69% in the prior year. 53 Table of Contents Operating Expenses (Benefit) Year Ended December 31, (dollars in thousands) 2025 2024 $ Change % Change Operating expenses (benefit): Salaries, bonus, benefits, and payroll taxes $ 235,631 $ 261,033 $ (25,402) (10) % Share-based compensation 104,788 136,562 (31,774) (23) % Total compensation and benefits 340,419 397,595 (57,176) (14) % Percentage of net revenue 54 % 78 % Technology 65,005 60,059 4,946 8 % Percentage of net revenue 10 % 12 % Professional services 21,879 20,057 1,822 9 % Percentage of net revenue 4 % 4 % Occupancy 3,766 5,995 (2,229) (37) % Percentage of net revenue 1 % 1 % Depreciation and amortization 27,163 17,460 9,703 56 % Percentage of net revenue 4 % 3 % Marketing and advertising 5,073 2,986 2,087 70 % Percentage of net revenue 1 % 1 % Other operating expenses 20,397 16,780 3,617 22 % Percentage of net revenue 3 % 3 % Executive chairman long-term performance award — (144,617) 144,617 (100) % Percentage of net revenue — (29) % Total operating expenses $ 483,702 $ 376,315 $ 107,387 29 % Percentage of net revenue 77% 74% Salaries, bonus, benefits, and payroll taxes decreased by $25.4 million, or 10%, for the year ended December 31, 2025 compared to the year ended December 31, 2024.
Professional services expenses decreased by $1.6 million, or 7%, for the year ended December 31, 2024 compared to the year ended December 31, 2023.
Share-based compensation decreased by $31.8 million, or 23%, for the year ended December 31, 2025 compared to the year ended December 31, 2024.
Obligations and Other Commitments Our principal commitments consist of obligations under our operating leases for office space and other non-cancellable purchase commitments. For additional information about our operating leases and non-cancellable purchase commitments, see Note 9 “Leases” and Note 10 “Commitments and Contingencies” to our Consolidated Financial Statements.
For additional information about our operating leases and non-cancellable purchase commitments, see Note 9 “Leases” and Note 10 “Commitments and Contingencies” to our Consolidated Financial Statements. Critical Accounting Policies and Estimates Our Consolidated Financial Statements are prepared in accordance with accounting principles generally accepted in the United States.
Critical Accounting Policies and Estimates Our Consolidated Financial Statements are prepared in accordance with accounting principles generally accepted in the United States. The preparation of these Consolidated Financial Statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs, and expenses, and related disclosures.
The preparation of these Consolidated Financial Statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs, and expenses, and related disclosures. On an ongoing basis, we evaluate our accounting estimates and assumptions. Our actual results may differ from these estimates under different assumptions or conditions.
Technology expenses increased by $4.4 million, or 8%, for the year ended December 31, 2024 compared to the year ended December 31, 2023. The increase was due to higher software as a service costs to support our continued growth and higher software licensing costs as we implement new internal systems and tools.
Technology expenses increased by $4.9 million, or 8%, for the year ended December 31, 2025 compared to the year ended December 31, 2024. This increase was mainly driven by higher software license and hosting costs to support system and tool implementations amid ongoing business growth.
In June 2021, we completed our IPO in which we received aggregate net proceeds of $1.3 billion after deducting underwriting discounts and commissions of $91.6 million and offering costs of $7.5 million. 59 Table of Contents Sources of Cash At December 31, 2024, our principal sources of liquidity included cash, cash equivalents, and short-term investments totaling $1.1 billion, with such amounts held for working capital purposes, and cash provided by operations.
Sources of Cash At December 31, 2025, our principal sources of liquidity included cash, cash equivalents, and short-term investments totaling $771.9 million, with such amounts held for working capital purposes, and cash provided by operations.
Costs of Revenue and Gross Margin Year Ended December 31, (dollars in thousands) 2024 2023 $ Change % Change Costs of revenue: Card Network fees, net $ 123,332 $ 309,453 $ (186,121) (60) % Issuing Bank fees 13,408 21,549 (8,141) (38) % Other 18,406 15,655 2,751 18 % Total costs of revenue $ 155,146 $ 346,657 $ (191,511) (55) % Gross profit $ 351,849 $ 329,514 $ 22,335 7 % Gross margin 69 % 49 % Costs of revenue decreased by $191.5 million, or 55%, for the year ended December 31, 2024 compared to the year ended December 31, 2023.
Costs of Revenue and Gross Margin Year Ended December 31, (dollars in thousands) 2025 2024 $ Change % Change Costs of revenue: Card Network fees, net $ 147,498 $ 123,332 $ 24,166 20 % Issuing Bank fees 17,692 13,408 4,284 32 % Other 22,422 18,406 4,016 22 % Total costs of revenue $ 187,612 $ 155,146 $ 32,466 21 % Gross profit $ 437,272 $ 351,849 $ 85,423 24 % Gross margin 70 % 69 % Costs of revenue increased by $32.5 million, or 21%, for the year ended December 31, 2025 compared to the year ended December 31, 2024, primarily driven by higher Card Network and Issuing Bank fees related to the 31% growth in TPV.
Our primary uses of cash in our operating activities are for Card Network and Issuing Bank fees, and employee-related compensation.
Primary cash outflows include Card Network and Issuing Bank fees, as well as employee-related compensation and technology expenses.
Marketing and advertising expenses increased by $0.4 million, or 16%, for the year ended December 31, 2024 compared to the year ended December 31, 2023. Other operating expenses decreased by $1.2 million, or 7%, for the year ended December 31, 2024 compared to the year ended December 31, 2023.
Marketing and advertising expenses increased by $2.1 million, or 70%, for the year ended December 31, 2025 compared to the year ended December 31, 2024, which was driven by our continued investment in brand awareness and customer acquisition initiatives to support business growth.
Other Income, Net Year Ended December 31, (dollars in thousands) 2024 2023 $ Change % Change Other income, net $ 52,546 $ 52,440 $ 106 — % Percentage of net revenue 10 % 8 % Other income, net is largely comprised of interest income, and remained relatively flat for the year ended December 31, 2024 compared to the year ended December 31, 2023, as higher average yields were largely offset by lower average investment balances.
Other Income, Net Year Ended December 31, (dollars in thousands) 2025 2024 $ Change % Change Other income, net $ 33,101 $ 52,546 $ (19,445) (37) % Percentage of net revenue 5 % 10 % Other income, net decreased by $19.4 million, or 37% for the year ended December 31, 2025 compared to the year ended December 31, 2024.
Executive chairman long-term performance award decreased for the year ended December 31, 2024 compared to the same period in 2023 primarily due to a one-time reversal of share-based compensation expense of $167.3 million, of which $144.6 million related to expenses recognized in prior periods, as the Executive Chairman Long-Term Performance Award was forfeited in the current year as a result of the Company’s Executive Chairman transitioning to a non-employee director role on the board of directors.
The executive chairman long-term performance award decreased by 100% for the year ended December 31, 2025 compared to December 31, 2024 due to the forfeiture in the second quarter of 2024 following the Executive Chairman’s transition to a non-employee director role on the Board of Directors.
Financing Activities Net cash used in financing activities consists primarily of net payments related to the share-based compensation activities and share repurchase programs. 61 Table of Contents Net cash used in financing activities was $186.9 million for the year ended December 31, 2024 compared to $261.8 million in the year ended December 31, 2023.
Net cash used in financing activities increased to $347.3 million for the year ended December 31, 2025, from $186.9 million in the year ended December 31, 2024.
The decrease was largely driven by lower year-over-year postcombination compensation costs to former employees of Power Finance. To a lesser extent, lower year-over-year severance costs related to the restructuring that occurred in 2023, lower average headcount, and an increase in salaries, bonus, and benefits costs capitalized for internal-use software development in 2024 also contributed to the decrease.
This decrease was primarily driven by lower year-over-year post-combination compensation expenses for former Power Finance employees and higher capitalization of salaries, bonus, and benefits costs associated with internal-use software development activities during 2025.
Generally, we earn a higher rate of monetary incentives during the first quarter of our fiscal year, as the annual measurement period is closest to completion and higher volume thresholds have been reached. In the second quarter of the fiscal year, we generally earn the lowest rate of monetary incentives, as the annual measurement period and volume thresholds have reset.
This approach resulted in fluctuations in Card Network incentives, particularly when thresholds were reached, as higher incentive rates were applied retroactively to the entire annual measurement period. Historically, we have earned the highest incentive rates in the first quarter of our fiscal year, when annual measurement periods are nearing completion and higher cumulative transaction volume thresholds are achieved.
For certain incentive arrangements with an annual measurement period, the one-year period may not align with our fiscal year. 52 Table of Contents We record network incentives in the period we attain the contractual volume thresholds, given the uncertainty in the ultimate annual attainment of incentives.
For certain incentive arrangements, the annual measurement period may not align with our fiscal year. Prior to the second quarter of fiscal year 2025, we recognized network incentives in the period when cumulative transaction volume thresholds were met, due to insufficient data to reliably estimate the amount of incentives Card Networks would ultimately earn over the respective annual period.
Depending on a customer’s desired level of control and responsibility, Marqeta can work with companies in a range of different configurations, but generally provides the following offerings: • Managed By Marqeta: With Managed By Marqeta, Marqeta typically connects customers to an Issuing Bank partner to act as the BIN sponsor for the customer’s card program, manages the customer’s card program on behalf of the Issuing Bank, and provides a full range of services including configuring many of the critical resources required by a customer’s production environment.
Payment processing provides customers with access to the Marqeta dashboard via our APIs and webhooks, our JIT Funding feature, and assists with certain configuration elements that enable customers to use the platform independently. • Bank and Network Management: Marqeta provides a service option to connect customers to an Issuing Bank partner to act as the BIN sponsor for the customer’s card program, define and manage a number of the primary tasks related to launching a card program, and can provide a full range of services including configuring many of the critical resources required by a customer’s production environment and managing the applicable regulations and the Issuing Bank.
Depreciation and amortization increased by $6.7 million, or 63%, for the year ended December 31, 2024 compared to the year ended December 31, 2023. The increase was primarily due to an increase in the amortization of internally developed software as more projects have been capitalized and placed into service.
The increase was primarily driven by higher amortization of internally developed software as additional projects were capitalized and placed into service during the year ended December 31, 2025. To a lesser extent, amortization of the customer relationships intangible asset acquired from the TransactPay acquisition, which started in the third quarter of 2025, contributed to the increase.
The decrease was due to the lower consulting fees incurred year over year. 56 Table of Contents Occupancy expense increased by $1.6 million, or 37%, for the year ended December 31, 2024 compared to the year ended December 31, 2023. The increase was driven by the $1.4 million impairment of the right-of-use assets associated with the Company's Oakland office.
Professional services expenses increased by $1.8 million, or 9%, for the year ended December 31, 2025 compared to the year ended December 31, 2024. This increase was primarily due to an increase in administrative consulting services. Occupancy expense decreased by $2.2 million, or 37%, for the year ended December 31, 2025 compared to the year ended December 31, 2024.
Investing Activities Net cash provided by investing activities consists primarily of maturities and sales of our investments in short-term investments and sale of equity method investments. Net cash used in investing activities consists primarily of purchases of short-term investments, purchases of property and equipment, and equity method investments.
Investing Activities Net cash flows from investing activities primarily consist of proceeds from maturities of short-term investments, offset by purchases of short-term investments, acquisitions of property and equipment, capitalized internal-use software development costs, and cash consideration for business combinations.
Net cash provided by investing activities was $70.8 million for the year ended December 31, 2024 compared to $38.5 million in the year ended December 31, 2023.
Net cash provided by investing activities increased to $271.1 million for the year ended December 31, 2025, from $70.8 million in the year ended December 31, 2024. This year-over-year improvement was primarily driven by $229.7 million in restricted cash acquired as part of the TransactPay acquisition and $28.9 million in additional proceeds from maturities of short-term investments.
Marqeta provides all of its customers with issuer processor services, and for most of its customers it also acts as a card program manager.
Marqeta provides the following offerings based on a customer’s desired level of control and responsibility: • Processing: Marqeta provides all of its customers with issuer processor services as our core offering.
As of December 31, 2024 $80.5 million remained available for future share repurchases under the 2024 Share Repurchase Program. 60 Table of Contents On February 25, 2025, the Company’s board of directors authorized an additional share repurchase program of up to $300 million of the Company’s Class A common stock (the “2025 Share Repurchase Program”).
As of December 31, 2025, $2.4 million of the holdbacks remain outstanding, retained solely for general indemnification purposes, and are expected to be released within one year, subject to any valid indemnification claims asserted prior to the scheduled release date. 58 Table of Contents Share Repurchase Our Board of Directors has periodically authorized share repurchase programs for repurchases of shares of our Class A common stock, including most recently on December 4, 2025, when our Board of Directors authorized an additional share repurchase program of up to $100 million of the Company’s Class A common stock (the “December 2025 Share Repurchase Program”).