Outstanding trade receivables are regularly monitored to flag any unusual activities such as chargebacks. Having a significant number of consumers and merchants across multiple geographies and industries helps mitigate the Group’s exposure to concentration risk. Through the Group’s global credit risk framework we forecast, under normal business conditions, the probability of the occurrence of credit events before they occur.
Outstanding trade receivables are regularly monitored to flag any unusual activities such as chargebacks. Having a 69 significant number of consumers and merchants across multiple geographies and industries helps mitigate the Group’s exposure to concentration risk. Through the Group’s global credit risk framework we forecast, under normal business conditions, the probability of the occurrence of credit events before they occur.
The primary services offered by the Company to its customers comprise a series of distinct performance obligations that are substantially similar with the same pattern of transfer. Hence, these services are considered a single performance obligation and revenue is recognized as the Company satisfies its performance obligation by transferring control over the service to a customer.
The primary services offered by the Company to its customers comprise a series of distinct performance obligations that are substantially the same with the same pattern of transfer. Hence, these services are considered a single performance obligation and revenue is recognized as the Company satisfies its performance obligation by transferring control over the service to a customer.
Subject to any applicable limitations contained in the agreements governing our indebtedness, 72 any such purchases may be funded by existing cash or by incurring new secured or unsecured debt, including borrowings under our credit facilities. The amounts involved in any such purchase transactions, individually or in the aggregate, may be material.
Subject to any applicable limitations contained in the agreements governing our indebtedness, any such purchases may be funded by existing cash or by incurring new secured or unsecured debt, including borrowings under our credit facilities. The amounts involved in any such purchase transactions, individually or in the aggregate, may be material.
The Company also has a corresponding liability to its customers recognized in our Consolidated Statements of Financial Position as funds payable and amounts due to customers, as well as settlement receivables, net, that represent timing differences in the Group’s settlement process between the cash settlement of a transaction and the recognition of the associated liability.
The Company also has a corresponding liability to its customers recognized in our Consolidated Statements of Financial Position as funds payable and amounts due to customers, as well as settlement receivables, net, that represent timing differences in the settlement process between the cash settlement of a transaction and the recognition of the associated liability.
Accounting Pronouncements Not Yet Adopted Recently issued accounting pronouncements that may be relevant to our operations but have not yet been adopted are outlined in Note 1, Basis of Presentation and Summary of Significant Accounting Policies, within Item 18, Financial Statements appearing elsewhere in this Report. 77
Accounting Pronouncements Not Yet Adopted Recently issued accounting pronouncements that may be relevant to our operations but have not yet been adopted are outlined in Note 1, Basis of Presentation and Summary of Significant Accounting Policies, within Item 18, Financial Statements appearing elsewhere in this Report.
This is used by management as an indication of pricing or product mix trends over time rather than absolute pricing within each segment, due to the mix of product types and pricing agreements that will be in place with specific merchants.
This is used by management as an indication of pricing or product mix trends over time rather than absolute pricing within each segment, 63 due to the mix of product types and pricing agreements that will be in place with specific merchants.
General and administrative expenses are comprised of expenses associated with 63 operational and supporting personnel-related costs, including salaries and benefits, as well as credit losses on financial assets, corporate management, information technology, office infrastructure, external professional services and other activities.
General and administrative expenses are comprised of expenses associated with operational and supporting personnel-related costs, including salaries and benefits, as well as credit losses on financial assets, corporate management, information technology, office infrastructure, external professional services and other activities.
Loss / (gain) on disposal of subsidiaries and other assets, net During the year ended December 31, 2022, PAYS Services UK Limited, a subsidiary of the Company, disposed of 100% of the equity interest of Pay Services India, LLC. The loss on disposal of subsidiaries recognized in 2022 relates to the sale of Pay Services India, LLC.
Loss on disposal of subsidiaries and other assets, net During the year ended December 31, 2022, PAYS Services UK Limited, a subsidiary of the Company, disposed of 100% of the equity interest of Pay Services India, LLC. The loss on disposal of subsidiaries recognized in 2022 relates to the sale of Pay Services India, LLC.
Restructuring and other costs Restructuring and other costs include acquisition costs related to the Company’s merger and acquisition activity, restructuring costs, provision related to customer payments and professional consulting and, in prior years, advisory fees related to public company readiness activities. This includes certain professional advisory costs, office closure costs and resulting severance payments to certain executives.
Restructuring and other costs Restructuring and other costs include acquisition costs related to the Company’s merger and acquisition activity, restructuring costs, and professional consulting and, in prior years, provision related to customer payments, advisory fees related to public company 62 readiness activities. This includes certain professional advisory costs, office closure costs and resulting severance payments to certain executives.
Key Performance Indicators We regularly monitor the following key performance indicators to evaluate our business and trends, measure our performance, prepare financial projections and make strategic decisions. We believe that these key performance indicators are useful in understanding the underlying trends in the Company’s businesses. 64 There are limitations inherent in key performance indicators.
Key Performance Indicators We regularly monitor the following key performance indicators to evaluate our business and trends, measure our performance, prepare financial projections and make strategic decisions. We believe that these key performance indicators are useful in understanding the underlying trends in the Company’s businesses. There are limitations inherent in key performance indicators.
Such amounts are recorded as an asset in our Consolidated Statements of Financial Position, in customer accounts and other restricted cash which is presented as part of cash, cash equivalents, customer accounts and other restricted cash as reported in the Consolidated Statements of Cash Flows.
Such amounts are recorded as an asset in our Consolidated Statements of Financial Position, in customer accounts and other restricted cash, net which is presented as part of cash, cash equivalents, customer accounts and other restricted cash, net as reported in the Consolidated Statements of Cash Flows.
The Paysafecard and Paysafecash brands provide consumers with a safe and easy way to purchase goods and services online without the need for a bank account or credit card and allow merchants to expand their target market to include consumers who prefer to pay with cash. 61 Trends and Factors Affecting Our Future Performance Significant trends and factors that we believe may affect our future performance include the items noted below.
The Paysafecard and Paysafecash brands provide consumers with a safe and easy way to purchase goods and services online without the need for a bank account or credit card and allow merchants to expand their target market to include consumers who prefer to pay with cash. 60 Trends and Factors Affecting Our Future Performance Significant trends and factors that we believe may affect our future performance include the items noted below.
The combination of this breadth of solutions, our sophisticated risk management and our deep regulatory expertise and deep industry knowledge across specialized verticals enables us to empower 19 million active users in more than 120 countries and over 250,000 SMBs to conduct secure and friction-less commerce across online, mobile, in-app and in-store channels.
The combination of this breadth of solutions, our sophisticated risk management and our deep regulatory expertise and deep industry knowledge across specialized verticals enables us to empower 18 million active users in more than 120 countries and over 250,000 SMBs to conduct secure and friction-less commerce across online, mobile, in-app and in-store channels.
During the years ended December 31, 2022 and 2021, we did not have any off-balance sheet arrangements, as defined in Item 303(a)(4)(ii) of Regulation S-K, other than letters of credit and financial guarantee contracts entered into in the ordinary course of business.
During the years ended December 31, 2023 and 2022, we did not have any off-balance sheet arrangements, as defined in Item 303(a)(4)(ii) of Regulation S-K, other than letters of credit and financial guarantee contracts entered into in the ordinary course of business.
Due to a sustained decline in stock price and market capitalization, as well as current market and macroeconomic conditions, goodwill impairment expense of $1,159,145 and $723,042 was recognized in Merchant Solutions and Digital Wallets, respectively during the year ended December 31, 2022.
For the year ended December 31, 2022, due to a sustained decline in stock price and market capitalization, as well as current market and macroeconomic conditions, goodwill impairment expense of $1,159,145 and $723,042 was recognized in Merchant Solutions and Digital Wallets, respectively.
Operating Activities Net cash flows provided by (used in) operating activities mainly consists of our net loss adjusted for non-cash items and movements in working capital. Non-cash items usually arise as a result of timing differences between expenses recognized and actual cash costs incurred or as a result of other non-cash income or expenses.
Cash Flow Operating Activities Net cash flows provided by operating activities mainly consists of our net loss adjusted for non-cash items and movements in working capital. Non-cash items usually arise as a result of timing differences between expenses recognized and actual cash costs incurred or as a result of other non-cash income or expenses.
Trend Information Other than as disclosed elsewhere in this annual report, we are not aware of any trends, uncertainties, demands, commitments or events for the year ended December 31, 2022 that are reasonably likely to have a material and adverse effect on our net revenues, income, profitability, liquidity or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future results of operations or financial conditions E.
Trend Information Other than as disclosed elsewhere in this annual report, we are not aware of any trends, uncertainties, demands, commitments or events for the year ended December 31, 2023 that are reasonably likely to have a material and adverse effect on our net revenues, income, 72 profitability, liquidity or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future results of operations or financial conditions.
A discussion regarding our financial condition and results of operations for fiscal year ended December 31, 2021, compared to the fiscal year ended December 31, 2020, unless otherwise noted, can be found under Item 5 in our Annual Report on Form 20-F for the fiscal year ended December 31, 2021, filed with the SEC on March 28, 2022, which is available on the SEC’s website at www.sec.gov and on the SEC Filings section of the Investors section of our website at: https://ir.paysafe.com/regulatory-filings.
A discussion regarding our financial condition and results of operations for fiscal year ended December 31, 2022, compared to the fiscal year ended December 31, 2021, unless otherwise noted, can be found under Item 5 in our Annual Report on Form 20-F for the fiscal year ended December 31, 2022, filed with the SEC on March 15, 2023, which is available on the SEC’s website at https://www.sec.gov and on the SEC Filings section of the Investors section of our website at: https://ir.paysafe.com/regulatory-filings .
For the year ended December 31, 2022, net cash flows provided by operating activities of $924,078 primarily consists of a net loss of $1,862,284 adjusted for non-cash items of $2,112,202, largely driven by depreciation and amortization of $266,819 and impairment expense on goodwill and intangible assets of $1,887,223, and share-based compensation of $62,354, offset by deferred tax benefit of $82,876.
For the year ended December 31, 2022, net cash flows provided by operating activities of $237,201 primarily consists of a net loss of $1,862,284 adjusted for non-cash items of $2,112,202, largely driven by depreciation and amortization of $266,819, impairment expense on goodwill and intangible assets of $1,887,223, and share-based compensation of $62,354, offset by deferred tax benefit of $82,876.
Some of the limitations of Adjusted EBITDA are: • It does not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments; • It does not reflect changes in, or cash requirements for, our working capital needs; • It does not reflect the interest expense or the cash requirements to service interest or principal payments on debt; • It does not reflect income tax payments we are required to make; • Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized often will have to be replaced in the future and Adjusted EBITDA does not reflect any cash requirements for such replacements; and • Other companies in our industry may calculate Adjusted EBITDA differently, limiting its usefulness as a comparative measure.
We do not use or present Adjusted EBITDA as a measure of liquidity or cash flow. 64 Some of the limitations of Adjusted EBITDA are: • It does not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments; • It does not reflect changes in, or cash requirements for, our working capital needs; • It does not reflect the interest expense or the cash requirements to service interest or principal payments on debt; • It does not reflect income tax payments we are required to make; • Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized often will have to be replaced in the future and Adjusted EBITDA does not reflect any cash requirements for such replacements; and • Other companies in our industry may calculate Adjusted EBITDA differently, limiting its usefulness as a comparative measure.
For the year ended December 31, 2022, other expense, net includes fair value gain of warrant liabilities of $32,481, gain on foreign exchange of $38,289, fair value loss on contingent consideration of $9,075, fair value gain on derivative instruments of $17,321, gain on debt repurchases of $11,534 and other costs of $6,772.
For the year ended December 31, 2022, other expense, net includes fair value gain of warrant liabilities of $32,481, gain on foreign exchange of $38,289, fair value loss on contingent consideration of $9,075, gain on debt repurchases of $11,534, gain on derivative instruments of $17,458 and other costs of $6,909.
A weakening of the U.S. dollar by 1% against the above currencies would have had an equal and opposite effect.
A weakening of the U.S. dollar by 10% against the above currencies would have had an equal and opposite effect.
As a result of the relative size of our international operations, these fluctuations may be material. During the year ended December 31, 2022, our Digital Wallets segment was impacted by unfavorable foreign exchange. On a net basis, foreign exchange gains on external debt offset operational foreign exchange losses.
As a result of the relative size of our international operations, these fluctuations may be material. During the year ended December 31, 2023, our Digital Wallets segment was impacted by favorable foreign exchange. On a net basis, foreign exchange losses on external debt offset operational foreign exchange gains.
Selling, general and administrative Selling, general and administrative consists primarily of employee related costs, including salaries and benefits, credit losses, information technology expenses and other administrative costs as noted below. Selling expenses are comprised of sales and marketing personnel-related costs, including salaries, and benefits.
Selling, general and administrative Selling, general and administrative consists primarily of employee related costs, including salaries and benefits, share based compensation, credit losses, information technology expenses and other administrative costs as noted below. Selling expenses are comprised of sales and marketing personnel-related costs, including salaries, and benefits.
Intercompany funding is typically undertaken in the functional currency of the operating entities or undertaken to ensure offsetting currency exposures. As of December 31, 2022, had the U.S. dollar strengthened by 1% in relation to all the other currencies, with all other variables held constant, the net assets of the Company would have decreased by $2.5 million.
Intercompany funding is typically undertaken in the functional currency of the operating entities or undertaken to ensure offsetting currency exposures. As of December 31, 2023, had the U.S. dollar strengthened by 10% in relation to all the other currencies, with all other variables held constant, the net assets of the Company would have decreased by $27.5 million.
Recognized income tax positions are measured at the largest amount that has a greater than 50% likelihood of being realized upon settlement. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. As of December 31, 2022, we had $34,481 of net deferred tax assets in the UK.
Recognized income tax positions are measured at the largest amount that has a greater than 50% likelihood of being realized upon settlement. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. As of December 31, 2023, we had $17,849 of net deferred tax assets in the UK.
Changes in assumptions or circumstances, including increases in the discount rate, decreases in the exit multiple or a sustained decline in our stock price, could result in a material impairment of goodwill in future periods. Finite-lived Intangible Assets We regularly review finite-lived intangible assets, such as brands, computer software and customer relationships, for impairment.
Changes in assumptions or circumstances, including increases in the discount rate, sustained decline in our stock price, or reduced forecast revenue and earnings could result in a material impairment of goodwill in future periods. Finite-lived Intangible Assets We regularly review finite-lived intangible assets, such as brands, computer software and customer relationships, for impairment.
Consequently, no liabilities have been recorded for these obligations on our Consolidated Statements of Financial Position for any of the periods presented. 74 We periodically become a party to litigation proceedings arising in the normal course of our business operations.
Consequently, with the exception of estimated credit losses, no liabilities have been recorded for these obligations on our Consolidated Statements of Financial Position for any of the periods presented. We periodically become a party to litigation proceedings arising in the normal course of our business operations.
Movements in working capital include the movements in: accounts receivable, net; prepaid expenses, other current assets and related party receivables; settlement receivables, net; accounts payable, other liabilities, related party payables; funds payable and amounts due to customers; and income tax payable / (receivable). Movements in working capital are affected by several factors including the timing of month-end and transaction volume.
Movements in working capital include the movements in: accounts receivable, net; prepaid expenses, other current assets and related party receivables; accounts payable, other liabilities, and income tax payable / (receivable). Movements in working capital are affected by several factors including the timing of month-end and transaction volume.
As discussed in Note 4, Taxation , within Item 18, Financial Statements as of December 31, 2022 the Company has $16,769 of liabilities associated with uncertain tax positions in the various jurisdictions in which the Company conducts operations.
As discussed in Note 4, Taxation , within Item 18, Financial Statements as of December 31, 2023 the Company has $8,035 of liabilities associated with uncertain tax positions in the various jurisdictions in which the Company conducts operations.
Due to the interest rate floors within the Company’s facility agreement of 0.5% on USD LIBOR and 0% on EURIBOR, we may not realize the benefit of a decrease of 100 basis points in the applicable interest rates.
Due to the interest rate floors within the Company’s facility agreement of 0.5% on USD SOFR and 0% on EURIBOR, we may not realize the benefit of a decrease of 10% in the applicable interest rates.
Factors that could cause such differences are discussed in “Cautionary Note Regarding Forward-Looking Statements” and “Risk Factors.” 60 A discussion regarding our financial condition and results of operation for the fiscal year ended December 31, 2022, compared to the fiscal year ended December 31, 2021, is presented below.
Our actual results could differ materially from those discussed in the forward-looking statements. Factors that could cause such differences are discussed in “Cautionary Note Regarding Forward-Looking Statements” and “Risk Factors.” A discussion regarding our financial condition and results of operation for the fiscal year ended December 31, 2023, compared to the fiscal year ended December 31, 2022, is presented below.
Loss on disposal of subsidiaries and other assets, net Loss on disposal of subsidiaries and other assets, net was $1,359 for the year ended December 31, 2022 which was related to the disposal of Pay Services India, LLC.
Loss on disposal of subsidiaries and other assets, net Loss on disposal of subsidiaries and other assets, net was $386 for the year ended December 31, 2023 compared to $1,359 for the year ended December 31, 2022. The loss in the prior year was related to the disposal of Pay Services India, LLC.
This includes certain professional advisory costs, office closure costs and resulting severance payments to employees. For the year ended December 31, 2022 , restructuring costs were $13,393, inclusive of CEO severance costs, and other costs were $50,739, which primarily consisted of a $33,603 provision related to certain customer payments and acquisition costs.
For the year ended December 31, 2022, restructuring costs were $13,393, inclusive of CEO severance costs, and other costs were $50,739, which primarily consisted of a $33,603 provision related to certain customer payments and acquisition costs.
Therefore, unless we are able to generate sufficient taxable income from our operations, a substantial valuation allowance to reduce our UK deferred tax assets may be required, which materially increase our expenses in the period in which we recognize the allowance and have a materially adverse impact on our consolidated financial statements.
Therefore, unless we are able to generate sufficient taxable income from our operations, a substantial valuation allowance to reduce our UK deferred tax assets may be required, which may materially increase our expenses in the period in which we recognize the allowance.
Operations within Russia and Ukraine represented approximately 1% of our revenues in the prior year and were predominantly within the Digital Wallets segment. For year ended December 31, 2022, we have experienced a decline in revenues from there impact of war-regions on the Digital Wallets segment.
Operations within Russia, Ukraine and Israel represented approximately 1% of our revenues and were predominantly within the Digital Wallets segment. For year ended December 31, 2023, we have not experienced significant decline in revenues from the impact of war-regions on the Digital Wallets segment.
As a result, the Company presents revenue for its Merchant Solutions segment net of the interchange fees charged by the card issuing financial institutions and the fees charged by the payment networks. Another area of significant judgment involves determining whether goods and services are considered distinct performance obligations that should be accounted for separately, or together as one performance obligation.
As a result, the Company presents revenue for its Digital Wallets segment gross of interchange fees and fees charged by payment networks. 73 Another area of significant judgment involves determining whether goods and services are considered distinct performance obligations that should be accounted for separately, or together as one performance obligation.
In addition, any such purchases made at prices below the “adjusted issue price” (as defined for U.S. federal income tax purposes) may result in taxable cancellation of indebtedness income to us, which may be material, and result in related adverse tax consequences to us. Cash Flow The following table presents the summary consolidated cash flow information for the period presented.
In addition, any such purchases made at prices below the “adjusted issue price” (as defined for U.S. federal income tax purposes) may result in taxable cancellation of indebtedness income to us, which may be material, and result in related adverse tax consequences to us.
Business Combinations The valuation of assets acquired in a business combination requires the use of significant estimates and assumptions. The acquisition method of accounting for business combinations requires us to estimate the fair value of assets acquired and liabilities assumed to properly allocate purchase price consideration between assets that are amortized and goodwill.
The acquisition method of accounting for business combinations requires us to estimate the fair value of assets acquired and liabilities assumed to properly allocate purchase price consideration between assets that are amortized and goodwill.
Operating Results Our Company Paysafe is a leading, global pioneer in digital commerce with over $130 billion in volume processed in 2022 and $122 billion processed in 2021, generating $1.5 billion in revenue in both 2022 and 2021.
Operating Results Our Company Paysafe is a leading, global pioneer in digital commerce with over $140 billion in volume processed in 2023 and $130 billion on processed in 2022, generating $1.6 billion in revenue in 2023 and $1.5 billion in revenue in 2022.
Complex arrangements with nonstandard terms and conditions may require significant contract interpretation to determine the appropriate accounting. An area of significant judgment for the Company is the determination of the principal agent consideration.
Complex arrangements with nonstandard terms and conditions may require significant contract interpretation to determine the appropriate accounting. An area of significant judgment for the Company is the determination of the principal agent consideration as it relates to the payment processing services provided by the Company.
In the fourth quarter of 2022, we revised our reportable segments, which are the same as our operating segments, as a result of a change in our Chief Operating Decision Maker (“CODM”) and how our CODM regularly reviews financial information to allocate resources and assess performance. Our new reportable segments are Merchant Solutions and Digital Wallets.
In the fourth quarter of 2022, we revised our reportable segments, which are the same as our operating segments, as a result of a change in our Chief Operating Decision Maker (“CODM”) and how our CODM regularly reviews financial information to allocate resources and assess performance. The prior year information has been revised to reflect this change.
We sell our solutions through a combination of direct and indirect sales strategies. We have a direct sales force of approximately 90 associates who build and develop relationships with larger merchants and help them configure or develop digital and point-of-sale commerce solutions from our suite technology services.
We sell our solutions through a combination of direct and indirect sales strategies. We have a direct sales force that builds and develops relationships with larger merchants and helps them configure or develop digital and point-of-sale commerce solutions from our suite technology services.
Our reportable segments are the same as our operating segments. Adjusted EBITDA at the segment level is reported to the Chief Operating Decision Maker for purposes of making decisions about allocating resources to the segments and assessing their performance.
Analysis by Segment We operate in two operating segments: Merchant Solutions and Digital Wallets. Our reportable segments are the same as our operating segments. Adjusted EBITDA at the segment level is reported to the Chief Operating Decision Maker for purposes of making decisions about allocating resources to the segments and assessing their performance.
The Company does not have the ability to direct the use of and obtain substantially all the benefits from the services provided by the card issuing financial institutions and payment networks before those services are transferred to the customer.
The Company does not have the ability to direct the use of and obtain substantially all the benefits from the services provided by these parties before those services are transferred to the customer.
For further explanation on the year-over-year change on these financial statement line items, please refer to the commentary above in “Results of Operations.” A reconciliation of Net loss to Adjusted EBITDA is as follows for the years ended December 31, 2022 and 2021: 68 Year Ended December 31, (U.S. dollars in thousands) 2022 2021 Net Loss $ (1,862,284 ) $ (110,328 ) Income tax benefit (52,502 ) (85,110 ) Interest expense, net 126,628 165,827 Depreciation and amortization 266,819 261,372 Share-based compensation 62,354 101,770 Impairment expense on goodwill and intangible assets 1,887,223 324,145 Restructuring and other costs (1) 64,132 25,883 Loss on disposal of subsidiaries and other assets, net 1,359 — Other income, net (2) (83,778 ) (239,661 ) Adjusted EBITDA $ 409,951 $ 443,898 (1) As noted above, restructuring and other costs include acquisition costs related to the Company’s merger and acquisition activity and restructuring costs.
For further explanation on the year-over-year change on these financial statement line items, please refer to the commentary above in “Results of Operations.” A reconciliation of Net loss to Adjusted EBITDA is as follows for the years ended December 31, 2023 and 2022: Year Ended December 31, (U.S. dollars in thousands) 2023 2022 Net Loss $ (20,251 ) $ (1,862,284 ) Income tax expense / (benefit) 40,840 (52,502 ) Interest expense, net 151,148 126,628 Depreciation and amortization 263,433 266,819 Share-based compensation 28,873 62,354 Impairment expense on goodwill and intangible assets 1,254 1,887,223 Restructuring and other costs (1) 6,061 64,132 Loss on disposal of subsidiaries and other assets, net 386 1,359 Other income, net (2) (13,081 ) (83,778 ) Adjusted EBITDA $ 458,663 $ 409,951 (1) As noted above, restructuring and other costs include acquisition costs related to the Company’s merger and acquisition activity and restructuring costs.
As of December 31, 2021, an increase of 100 basis points in interest rates offered on the bank borrowings would result in a $18.2 million unfavorable impact on net loss while a decrease of 100 basis points would result in a $18.2 million favorable impact on net earnings related to the Company’s borrowings.
As of December 31, 2023, an increase of 100 basis points in interest rates offered on the bank borrowings would result in a $16.0 million unfavorable impact on net loss and a decrease of 100 basis points would have an equal and opposite effect on net earnings related to the Company’s borrowings.
Our estimates are based on historical experience, current conditions and various other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates under different assumptions or conditions. The critical accounting estimates, assumptions, and judgments that we believe to have the most significant impact on our consolidated financial statements are described below.
We evaluate our critical accounting policies and estimates on an ongoing basis. Our estimates are based on historical experience, current conditions and various other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates under different assumptions or conditions.
Year Ended December 31, 2022 Compared to Year Ended December 31, 2021 Our results by operating segment for the year ended December 31, 2022 comprised of the following: (U.S. dollars in thousands) Merchant Solutions Digital Wallets Corporate (2) Intersegment Total Revenue $ 817,353 $ 686,165 $ — $ (7,381 ) $ 1,496,137 Adjusted EBITDA (1) $ 200,304 $ 289,413 $ (79,766 ) $ — $ 409,951 (1) For a reconciliation of the Company’s net loss to Adjusted EBITDA for the period presented, see “Results of Operations.” (2) Corporate consists of corporate overhead and unallocated shared costs of people and other resources consumed in activities that provide a benefit across the Company.
Year Ended December 31, 2023 Compared to Year Ended December 31, 2022 Our results by operating segment for the year ended December 31, 2023 comprised of the following: (U.S. dollars in thousands) Merchant Solutions Digital Wallets Corporate (2) Intersegment Total Revenue $ 878,346 $ 734,669 $ — $ (11,877 ) $ 1,601,138 Adjusted EBITDA (1) $ 222,154 $ 318,706 $ (82,197 ) $ — $ 458,663 (1) For a reconciliation of the Company’s net loss to Adjusted EBITDA for the period presented, see “Results of Operations.” (2) Corporate consists of corporate overhead and unallocated shared costs of people and other resources consumed in activities that provide a benefit across the Company. 67 Our results by operating segment for the year ended December 31, 2022 comprised of the following: (U.S. dollars in thousands) Merchant Solutions Digital Wallets Corporate (2) Intersegment Total Revenue $ 817,353 $ 686,165 $ — $ (7,381 ) $ 1,496,137 Adjusted EBITDA (1) $ 200,304 $ 289,413 $ (79,766 ) $ - $ 409,951 (1) For a reconciliation of the Company’s net loss to Adjusted EBITDA for the period presented, see “Results of Operations.” (2) Corporate consists of corporate overhead and unallocated shared costs of people and other resources consumed in activities that provide a benefit across the Company The increase (decrease) in results by operating segment is shown in the following table: (U.S. dollars in thousands) Merchant Solutions Digital Wallets Corporate (2) Intersegment Total Revenue $ 60,993 $ 48,504 $ — $ (4,496 ) $ 105,001 Adjusted EBITDA (1) $ 21,850 $ 29,293 $ (2,431 ) $ - $ 48,712 (1) For a reconciliation of the Company’s net loss to Adjusted EBITDA for the period presented, see “Results of Operations.” (2) Corporate consists of corporate overhead and unallocated shared costs of people and other resources consumed in activities that provide a benefit across the Company .
The following table sets forth our gross dollar volume and take rate for the years ended December 31, 2022 and 2021: For the year ended December 31, 2022 (U.S. dollars in millions) Merchant Solutions Digital Wallets Intersegment Total Gross dollar volume (1) $ 110,080 $ 20,603 $ (541 ) $ 130,142 Take Rate 0.7 % 3.3 % 1.4 % 1.1 % For the year ended December 31, 2021 (U.S. dollars in millions) Merchant Solutions Digital Wallets Intersegment Total Gross dollar volume (1) $ 100,001 $ 23,070 $ (718 ) $ 122,353 Take Rate 0.7 % 3.3 % 1.2 % 1.2 % Increase / (Decrease) - 2022 vs 2021 (U.S. dollars in millions) Merchant Solutions Digital Wallets Intersegment Total Gross dollar volume (1) $ 10,079 $ (2,467 ) $ 177 $ 7,789 Take Rate 0.0 % 0.0 % 0.2 % (0.1 )% (1) Volumes for the year ended December 31, 2022 exclude embedded finance related volumes of $37.5 billion.
The following table sets forth our gross dollar volume and take rate for the years ended December 31, 2023 and 2022: For the year ended December 31, 2023 (U.S. dollars in millions) Merchant Solutions Digital Wallets Intersegment Total Gross dollar volume (1) $ 118,675 $ 22,445 $ (906 ) $ 140,214 Take Rate 0.7 % 3.3 % 1.3 % 1.1 % For the year ended December 31, 2022 (U.S. dollars in millions) Merchant Solutions Digital Wallets Intersegment Total Gross dollar volume (1) $ 110,080 $ 20,603 $ (541 ) $ 130,142 Take Rate 0.7 % 3.3 % 1.4 % 1.1 % Increase / (Decrease) - 2023 vs 2022 (U.S. dollars in millions) Merchant Solutions Digital Wallets Intersegment Total Gross dollar volume (1) $ 8,595 $ 1,842 $ (365 ) $ 10,072 Take Rate 0.0 % 0.0 % (0.1 )% 0.0 % (1) Volumes for the year ended December 31, 2023 and 2022 exclude embedded finance related volumes of $20.5 billion and $37.5 billion, respectively.
For the years ended December 31, 2022 and 2021, intangible asset impairments of $5,036 and $324,145 were recognized within the Merchant Solutions and Digital Wallets segments. Failure to achieve expected cash flows , obsolescence or other factors may result in additional material impairments of intangible assets in future periods.
For the years ended December 31, 2023 and 2022, intangible asset impairments of $1,254 and $5,036 were recognized within the Merchant Solutions and Digital Wallets segments. Reduced earnings, loss of key customer relationships, obsolescence or other factors may result in additional material impairments of intangible assets in future periods.
The increase was primarily driven by a $33,603 provision recorded during the year ended December 31, 2022 related to certain customer payments and an increase in restructuring costs of $2,746 during the year ended December 31, 2022.
The decrease was primarily driven by a $33,603 provision recorded during the year ended December 31, 2022 related to certain customer payments as well as acquisition costs related to the SafetyPay acquisition and higher restructuring spend during the year ended December 31, 2022.
Our primary financial covenant is to maintain a first lien debt ratio below 7.5x a Last Twelve Months EBITDA measure adjusted for certain items as stipulated in the company’s facilities agreement. As of December 31, 2022 and 2021, the Company was in compliance with all financial covenants associated with its debt.
Our key debt covenant governing these facilities is financial and is monitored monthly. Our primary financial covenant is to maintain a first lien debt ratio below 7.5x a Last Twelve Months EBITDA measure adjusted for certain items as stipulated in the company’s facilities agreement.
This increase is primarily attributed to net cash outflow on acquisition of subsidiaries of $424,722 for the year ended December 31, 2022, from an outflow of $263,520 for the year ended December 31, 2021.
This decrease is primarily attributed to net cash outflow on acquisition of subsidiaries for the year ended December 31, 2022 related to the acquisition of SafetyPay.
This increase was offset by an increase in cost of services (excluding depreciation and amortization) of $46,259, or 12.5% for the year ended December 31, 2022 largely due to higher volumes as well as higher technology costs and credit losses.
This increase was offset by an increase in cost of services (excluding depreciation and amortization) of $51,878, or 12.4% for the year ended December 31, 2023 largely due to higher volumes as well as an increase in legal and professional fees and marketing expenses.
The company does not apply hedge accounting for its derivative financial instruments. Interest Rate Risk We are exposed to interest rate risk relating to our borrowings and investment revenue. The Company actively manages interest rate risk through the use of interest rate swaps and caps.
The Company utilizes derivative financial instruments to manage interest rate risk on its variable rate debt facilities and term loans. The company does not apply hedge accounting for its derivative financial instruments. Interest Rate Risk We are exposed to interest rate risk relating to our borrowings and investment revenue.
The percentage by which the fair value of the US Acquiring, IES and Digital Wallet reporting units exceeded the carrying value is 3%, 9%, and 3% , respectively based on the most recent goodwill impairment analysis performed.
The percentage by which the fair value of the Digital Wallets reporting unit exceeded the carrying value is 1%, based on the most recent goodwill impairment analysis performed.
Critical Accounting Estimates Our consolidated financial statements have been prepared in accordance with GAAP, which often require us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, expenses, and related disclosures. We evaluate our critical estimates and assumptions on an ongoing basis.
E. Critical Accounting Estimates Our consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, which often require the judgment of management in the selection and application of certain accounting principles and requires us to make estimates that affect the reported amounts of assets, liabilities, revenue, expenses, and related disclosures.
To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences may affect the provision for income taxes in the period in which such determination is made and could have a material impact on our financial condition and results of operations. 76 Goodwill Goodwill is tested for impairment at least annually at the reporting unit level by first performing a qualitative assessment to determine whether it is more likely than not that the fair value of the reporting unit is less than its carrying value.
To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences may affect the provision for income taxes in the period in which such determination is made and could have a material impact on our financial condition and results of operations.
Income tax (benefit)/expense Income tax (benefit)/expense represents income taxes generated in the United Kingdom and numerous foreign jurisdictions. These foreign jurisdictions have different statutory tax rates than the United Kingdom.
Interest expense, net Interest expense, net primarily consists of the interest associated with our outstanding debt obligations and the amortization of debt issuance costs. Income tax (benefit)/expense Income tax (benefit)/expense represents income taxes generated in the United Kingdom and numerous foreign jurisdictions. These foreign jurisdictions have different statutory tax rates than the United Kingdom.
As of December 31, 2022 and 2021, the total principal amount of our external borrowings was $2,658,023 and $2,794,108. Subject to the limits contained in the credit agreements that govern our credit facilities, we may be able to incur substantial additional debt from time to time to finance working capital, capital expenditures, investments or acquisitions, or for other purposes.
Subject to the limits contained in the credit agreements that govern our credit facilities, we may be able to incur substantial additional debt from time to time to finance working capital, capital expenditures, investments or acquisitions, or for other purposes. All interest and mandatory debt repayments were satisfied during the years ended December 31, 2023 and 2022.
Financing Activities Net cash provided used in / provided by financing activities changed $563,823 to an outflow of $80,542 for the year ended December 31, 2022 from an inflow of $483,281 for the year ended December 31, 2021.
Financing Activities Net cash used in / provided by financing activities changed $1,377,363 to an outflow of $771,028 for the year ended December 31, 2023 from an inflow of $606,335 for the year ended December 31, 2022.
We control and monitor both cash levels and cash flow on a regular basis, including forecasting future cash flows. Our objective to managing liquidity is to ensure that, as far as possible, we always have sufficient liquidity to meet our liabilities as they become due.
Liquidity Risk Liquidity risk is the risk that we may be unable to meet our financial obligations as they fall due. We control and monitor both cash levels and cash flow on a regular basis, including forecasting future cash flows.
We do not regard the non-GAAP measure as a substitute for, or superior to, the equivalent measure calculated and presented in accordance with GAAP or the one calculated using a financial measure that is calculated in accordance with GAAP. 65 Adjusted EBITDA Adjusted EBITDA is defined as net income/(loss) before the impact of income tax (benefit)/expense, interest expense, net, depreciation and amortization, share-based compensation expense, impairment expense on goodwill and intangible assets, restructuring and other costs, loss/(gain) on disposal of subsidiaries and other assets, net, and other (expense)/income, net.
Adjusted EBITDA Adjusted EBITDA is defined as net income/(loss) before the impact of income tax (benefit)/expense, interest expense, net, depreciation and amortization, share-based compensation expense, impairment expense on goodwill and intangible assets, restructuring and other costs, loss/(gain) on disposal of subsidiaries and other assets, net, and other (expense)/income, net.
Our most significant contractual obligations relate to the principal outstanding amount of the Company’s debts, including interest payments, and operating lease obligations. For further information on these contractual obligations, see Note 9, Debt , and Note 18, Leases, within Item 18, Financial Statements included elsewhere in this Report.
For further information on these contractual obligations, see Note 9, Debt , and Note 18, Leases, within Item 18, Financial Statements included elsewhere in this Report.
Other (expense)/income, net Other (expense)/income, net consists primarily of foreign exchange gains and losses, gains on loan note repurchases and fair value movement in contingent consideration, derivative instruments and warrants. Interest expense, net Interest expense, net primarily consists of the interest associated with our outstanding debt obligations and the amortization of debt issuance costs.
The loss on disposal in 2023 relates to the disposition of certain equipment. Other income, net Other income, net consists primarily of foreign exchange gains and losses, gains on loan note repurchases and fair value movement in contingent consideration, derivative instruments and warrants.
Liquidity and Capital Resources Our primary sources of liquidity have been funds generated from operations, issuance of debt, the use of our revolving credit facilities and a line of credit. We assess our liquidity through an analysis of our working capital together with our other sources of liquidity.
We monitor liquidity levels within our regulated entities on an ongoing basis, in accordance with our liquidity and capital adequacy assessment framework. B. Liquidity and Capital Resources Our primary sources of liquidity have been funds generated from operations, issuance of debt, the use of our revolving credit facilities and a line of credit.
The exit multiples are determined based on comparable companies’ transaction multiples and discounted based on business-specific considerations. Discount rate assumptions are based on determining a cost of debt and equity, followed by an assessment as to whether there are risks not adjusted for in the future cash flows of the respective reporting unit.
The cash flow forecast, including long term growth rates, considers past experience and future market expectations. Discount rate assumptions are based on determining a cost of debt and equity and an assessment as to whether there are risks not adjusted for in the future cash flows of the respective reporting unit.
Any resulting changes identified subsequent to the measurement period are recognized in earnings and could have a material effect on our results of operations.
Any resulting changes identified subsequent to the measurement period are recognized in earnings and could have a material effect on our results of operations. In the current year, the Company did not complete any business combinations. Revenue Recognition Application of the accounting principles in GAAP related to the measurement and recognition of revenue requires us to make certain judgments.
Borrowings and repayments on all facilities were $917,269 and $920,519, respectively, for the year ended December 31, 2022 and $3,562,112, and $4,033,206, respectively for the year ended December 31, 2021.
Borrowings and repayments on all facilities, excluding voluntary repurchases, were $1,025,597 and $1,021,724, respectively, for the year ended December 31, 2023 and $917,269 and $920,519, respectively for the year ended December 31, 2022.
These adjustments include certain costs and transactions that are not reflective of the underlying operating performance of the Company. Management believes these adjustments improve the comparability of operating results across reporting periods. For the year ended December 31, 2022 and 2021, Adjusted EBITDA excludes the impact of share-based compensation expense.
These adjustments include certain costs and transactions that are not reflective of the underlying operating performance of the Company. Management believes these adjustments improve the comparability of operating results across reporting periods. We use Adjusted EBITDA as our measure of segment profitability to assess the performance of our businesses.
Impairment expense on goodwill and intangible assets Impairment expense on goodwill and intangible assets increased by $1,563,078 or 482.2%, to $1,887,223 for the year ended, December 31, 2022 from $324,145 for the year ended December 31, 2021.
Impairment expense on goodwill and intangible assets Impairment expense on goodwill and intangible assets decreased by $1,885,969 or 99.9%, to $1,254 for the year ended, December 31, 2023 from $1,887,223 for the year ended December 31, 2022. For the year ended December 31, 2023, no goodwill impairment was recognized.
In order to mitigate short-term liquidity risk and fund future merger and acquisition activity, we have a $305,000 revolving credit facility available, from which we make draw downs and repayments throughout the period. The balance drawn on the revolving credit facility as of December 31, 2022 and 2021 was $21,408 and $28,423, respectively.
Our objective to managing liquidity is to ensure that, as far as possible, we always have sufficient liquidity to meet our liabilities as they become due. In order to mitigate short-term liquidity risk and fund future merger and acquisition activity, we have a $305,000 revolving credit facility available, from which we make draw downs and repayments throughout the period.
This decrease was largely due to reduced revenues as noted above as well as an increase in personnel costs from acquisitions, and higher technology costs, partly offset by a decrease in cost of services (excluding depreciation and amortization) by $32,987 or 13.9% for the year ended December 31, 2022 and a decrease in marketing expenses.
Adjusted EBITDA increased by $29,293 or 10.1%, to $318,706 for the year ended December 31, 2023 from $289,413 for the year ended December 31, 2022. This increase was largely due to increased revenues as noted above, partly offset by an increase in personnel cost, technology cost and marketing expenses.
The reporting units with a fair value not substantially in excess of their carrying value included US Acquiring and IES (within the Merchant Solutions segment), and Digital Wallet (within the Digital Wallets segment), which had goodwill balances of $576,898, $60,548, and $282,657, respectively as of December 31, 2022.
The reporting unit with a fair value not substantially in excess of their carrying value included Digital Wallets (within the Digital Wallets segment), which had a goodwill balance of $1,385,956 as of December 31, 2023.
In addition, the Company is required to maintain minimum levels of liquidity within its regulated businesses within the United Kingdom and Ireland in accordance with our regulatory requirements. We monitor liquidity levels within our regulated entities on an ongoing basis, in accordance with our liquidity and capital adequacy assessment framework. B.
As of December 31, 2023 and 2022, the Company was in compliance with all financial covenants associated with its debt. In addition, the Company is required to maintain minimum levels of liquidity within its regulated businesses within the United Kingdom and Ireland in accordance with our regulatory requirements.
Quantitative and Qualitative Disclosure about Market Risk Our market risk includes the potential loss arising from adverse changes in foreign currency exchange rates and interest rates. We monitor risk exposures on an ongoing basis. The Company utilizes derivative financial instruments to manage interest rate risk on its variable rate debt facilities and term loans.
Volatility in our revenue, key operating metrics or their rates of growth could result in fluctuations in our financial condition or results of operations. 68 Quantitative and Qualitative Disclosure about Market Risk Our market risk includes the potential loss arising from adverse changes in foreign currency exchange rates and interest rates. We monitor risk exposures on an ongoing basis.
Results of Operations Year Ended December 31, 2022 Compared to Year Ended December 31, 2021 The following table sets forth our results of operations for the years ended December 31, 2022 and 2021: 66 Year ended December 31, Variance (U.S. dollars in thousands) 2022 2021 $ % Revenue 1,496,137 1,487,013 9,124 0.6 % Cost of services (excluding depreciation and amortization) 614,025 599,778 14,247 2.4 % Selling, general and administrative 534,515 545,107 (10,592 ) (1.9 )% Depreciation and amortization 266,819 261,372 5,447 2.1 % Impairment expense on goodwill and intangible assets 1,887,223 324,145 1,563,078 482.2 % Restructuring and other costs 64,132 25,883 38,249 147.8 % Loss on disposal of subsidiaries and other assets, net 1,359 — 1,359 n/m Operating loss (1,871,936 ) (269,272 ) (1,602,664 ) n/m Other income, net 83,778 239,661 (155,883 ) (65.0 )% Interest expense, net (126,628 ) (165,827 ) 39,199 (23.6 )% Loss before taxes (1,914,786 ) (195,438 ) (1,719,348 ) n/m Income tax benefit (52,502 ) (85,110 ) 32,608 (38.3 )% Net loss (1,862,284 ) (110,328 ) (1,751,956 ) n/m Less: net income attributable to non-controlling interest 371 626 (255 ) (40.7 )% Net loss attributable to the Company (1,862,655 ) (110,954 ) (1,751,701 ) n/m Revenue Revenue increased by $9,124, or 0.6%, to $1,496,137 for the year ended December 31, 2022 from $1,487,013 for the year ended December 31, 2021.
Results of Operations Year Ended December 31, 2023 Compared to Year Ended December 31, 2022 The following table sets forth our results of operations for the years ended December 31, 2023 and 2022: Year ended December 31, Variance (U.S. dollars in thousands) 2023 2022 $ % Revenue 1,601,138 1,496,137 105,001 7.0 % Cost of services (excluding depreciation and amortization) 663,212 614,025 49,187 8.0 % Selling, general and administrative 508,136 534,515 (26,379 ) (4.9 )% Depreciation and amortization 263,433 266,819 (3,386 ) (1.3 )% Impairment expense on goodwill and intangible assets 1,254 1,887,223 (1,885,969 ) (99.9 )% Restructuring and other costs 6,061 64,132 (58,071 ) (90.5 )% Loss on disposal of subsidiaries and other assets, net 386 1,359 (973 ) (71.6 )% Operating income / (loss) 158,656 (1,871,936 ) 2,030,592 n/m Other income, net 13,081 83,778 (70,697 ) (84.4 )% Interest expense, net (151,148 ) (126,628 ) (24,520 ) 19.4 % Income / (loss) before taxes 20,589 (1,914,786 ) 1,935,375 n/m Income tax expense / (benefit) 40,840 (52,502 ) 93,342 (177.8 )% Net loss (20,251 ) (1,862,284 ) 1,842,033 n/m Less: net income attributable to non-controlling interest - 371 (371 ) (100.0 )% Net loss attributable to the Company (20,251 ) (1,862,655 ) 1,842,404 n/m Revenue Revenue increased by $105,001, or 7.0%, to $1,601,138 for the year ended December 31, 2023 from $1,496,137 for the year ended December 31, 2022.
Income tax benefit The income tax benefit was $52,502 for the year ended December 31, 2022 compared to $85,110 for the year ended December 31, 2021. This resulted in an effective tax rate of 2.7% for the year ended December 31, 2022 and 43.5% for the year ended December 31, 2021.
Income tax expense / benefit Income tax expense was $40,840 for the year ended December 31, 2023 compared to an income tax benefit of $52,502 for the year ended December 31, 2022.
In connection with the Transaction, we underwent a series of transactions that impacted our financial position and overall liquidity profile. This included the cash consideration for the Pi Jersey acquisition of $2,448,799, debt repayment of $1,155,743 in connection with the Transaction and payment of transaction costs of $151,722.
This included the cash consideration for the Pi Jersey acquisition of $2,448,799, debt repayment of $1,155,743 in connection with the Transaction and payment of transaction costs of $151,722. These transactions were offset by the $1,616,673 in net proceeds from the merger with FTAC and $2,000,000 in proceeds from private placement (“PIPE Investment”).