Biggest changeTotal international revenues decreased $24.1 million, or 13%, primarily due to lower transaction volumes in our Canadian operations and overall weaker average foreign currency exchange rates against the U.S. dollar in 2022 compared to the prior year. 23 Closed and opened orders information is as follows: Year Ended December 31 Change % Change 2023 2022 2021 2023 vs 2022 2022 vs 2021 2023 vs 2022 2022 vs 2021 Opened Orders: Commercial 14,203 20,202 18,113 (5,999) 2,089 (30) % 12 % Purchase 202,947 241,781 283,350 (38,834) (41,569) (16) % (15) % Refinance 64,418 98,663 256,621 (34,245) (157,958) (35) % (62) % Other 27,328 9,037 6,753 18,291 2,284 202 % 34 % Total 308,896 369,683 564,837 (60,787) (195,154) (16) % (35) % Closed Orders: Commercial 14,971 18,448 17,334 (3,477) 1,114 (19) % 6 % Purchase 147,528 184,652 217,895 (37,124) (33,243) (20) % (15) % Refinance 40,151 81,755 211,109 (41,604) (129,354) (51) % (61) % Other 17,612 8,071 4,736 9,541 3,335 118 % 70 % Total 220,262 292,926 451,074 (72,664) (158,148) (25) % (35) % Gross revenues from independent agency operations (agency revenues) decreased $480.3 million, or 33%, in 2023 and $116.4 million, or 7%, in 2022 compared to corresponding prior years, which were consistent with the trends of the overall real estate market and our direct title operations during 2023 and 2022.
Biggest changeTotal international revenues decreased $40.3 million, or 24%, in 2023 primarily due to lower transaction volumes in our Canadian and United Kingdom operations compared to the prior year. 23 Closed and opened orders information is as follows: Year Ended December 31 Change % Change 2024 2023 2022 2024 vs 2023 2023 vs 2022 2024 vs 2023 2023 vs 2022 Opened Orders: Commercial 15,167 14,203 20,202 964 (5,999) 7 % (30) % Purchase 191,938 202,947 241,781 (11,009) (38,834) (5) % (16) % Refinance 71,274 64,418 98,663 6,856 (34,245) 11 % (35) % Other 44,449 27,328 9,037 17,121 18,291 63 % 202 % Total 322,828 308,896 369,683 13,932 (60,787) 5 % (16) % Closed Orders: Commercial 15,452 14,971 18,448 481 (3,477) 3 % (19) % Purchase 135,471 147,528 184,652 (12,057) (37,124) (8) % (20) % Refinance 43,252 40,151 81,755 3,101 (41,604) 8 % (51) % Other 34,577 17,612 8,071 16,965 9,541 96 % 118 % Total 228,752 220,262 292,926 8,490 (72,664) 4 % (25) % Gross revenues from independent agency operations (agency revenues) improved $57.2 million, or 6%, in 2024, while they decreased $480.3 million, or 33%, in 2023, compared to corresponding prior years, which were consistent with the performance of our direct title operations and trends of the overall real estate market during 2024 and 2023.
However, to the extent that these funds are not sufficient, we may be required to borrow funds on terms less favorable than we currently have or seek funding from the equity market, which may not be successful or may be on terms that are dilutive to existing stockholders. Other comprehensive income (loss).
However, to the extent that these funds are not sufficient, we may be required to borrow funds on terms less favorable than we currently have or seek funding from the equity market, which may not be successful or may be on terms that are dilutive to existing stockholders. Other comprehensive (loss) income.
These risks and uncertainties include, among other things, the following: • the volatility of economic conditions; • adverse changes in the level of real estate activity; • changes in mortgage interest rates, existing and new home sales, and availability of mortgage financing; • our ability to respond to and implement technology changes, including the completion of the implementation of our enterprise systems; • our ability to prevent and mitigate cyber risks; • the impact of unanticipated title losses or the need to strengthen our policy loss reserves; • any effect of title losses on our cash flows and financial condition; • the ability to attract and retain highly productive sales associates; • the impact of vetting our agency operations for quality and profitability; • independent agency remittance rates; • changes to the participants in the secondary mortgage market and the rate of refinancing that affects the demand for title insurance products; 30 • regulatory non-compliance, fraud or defalcations by our title insurance agencies or employees; • our ability to timely and cost-effectively respond to significant industry changes and introduce new products and services; • our ability to realize anticipated benefits of our previous acquisitions; • the outcome of pending litigation; • our ability to manage risks associated with potential cybersecurity or other privacy or data security breaches; • the impact of changes in governmental and insurance regulations, including any future reductions in the pricing of title insurance products and services; • our dependence on our operating subsidiaries as a source of cash flow; • our ability to access the equity and debt financing markets when and if needed; • effects of seasonality and weather; and • our ability to respond to the actions of our competitors.
These risks and uncertainties include, among other things, the following: • the volatility of economic conditions; • adverse changes in the level of real estate activity; • changes in mortgage interest rates, existing and new home sales, and availability of mortgage financing; • our ability to respond to and implement technology changes, including the completion of the implementation of our enterprise systems; • the impact of unanticipated title losses or the need to strengthen our policy loss reserves; • any effect of title losses on our cash flows and financial condition; • the ability to attract and retain highly productive sales associates; • the impact of vetting our agency operations for quality and profitability; • independent agency remittance rates; • changes to the participants in the secondary mortgage market and the rate of refinancing that affects the demand for title insurance products; • regulatory non-compliance, fraud or defalcations by our title insurance agencies or employees; 30 • our ability to timely and cost-effectively respond to significant industry changes and introduce new products and services; • our ability to realize anticipated benefits of our previous acquisitions; • the outcome of pending litigation; • our ability to manage risks associated with potential cybersecurity or other privacy or data security breaches; • the impact of changes in governmental and insurance regulations, including any future reductions in the pricing of title insurance products and services; • our dependence on our operating subsidiaries as a source of cash flow; • our ability to access the equity and debt financing markets when and if needed; • effects of seasonality and weather; and • our ability to respond to the actions of our competitors.
The higher effective tax rate for 2023 was primarily due to the effect of non-deductible expenses on lower pretax income and higher foreign income contribution, which is taxed at a higher rate than domestic income. Refer to Note 7 to our audited consolidated financial statements for details on the effective tax rates and income tax accounts.
The higher effective tax rate for 2023 was primarily due to the effect of non-deductible expenses on lower pretax income and higher foreign income contribution (which is taxed at a higher rate than domestic income) in 2023. Refer to Note 7 to our audited consolidated financial statements for details on the effective tax rates and income tax accounts.
Guaranty may also, subject to certain limitations, provide funds to its subsidiaries (whose operations consist principally of field title offices and real estate solutions operations) for their operating and debt service needs. 27 We maintain investments in accordance with certain statutory requirements for the funding of statutory premium reserves.
Guaranty may also, subject to certain limitations, provide funds to its subsidiaries (whose operations consist principally of field title offices and real estate solutions operations) for their operating and debt service needs. We maintain investments in accordance with certain statutory requirements for the funding of statutory premium reserves.
Costs that are primarily fixed in nature decreased $11.8 million, or 6%, primarily driven by reduced outsourcing and rent and other occupancy expenses, while independent costs decreased $19.0 million, or 25%, primarily due to lower litigation settlement, business promotion and marketing, and office closures expenses.
Costs that are primarily fixed in nature decreased $11.8 million, or 6%, primarily driven by reduced outsourcing and rent and other occupancy expenses, while independent costs decreased $19.0 million, or 25%, primarily due to lower litigation settlement, business promotion and marketing, and office closures expenses. Title losses.
Based on historical payment patterns, approximately 86% of the outstanding loss reserves are paid out within eight years. As a result, the estimate of the ultimate amount to be paid on any claim may be modified over that time period.
Based on historical payment patterns, approximately 85% of the outstanding loss reserves are paid out within eight years. As a result, the estimate of the ultimate amount to be paid on any claim may be modified over that time period.
As of December 31, 2023 and 2022, our reserve balance was above the actuarial midpoint of total estimated policy loss reserves. Refer to Note 10 (Estimated title losses) to our audited consolidated financial statements for details. Depreciation and amortization .
As of December 31, 2024 and 2023, our reserve balance was above the actuarial midpoint of total estimated policy loss reserves. Refer to Note 10 (Estimated title losses) to our audited consolidated financial statements for details. Depreciation and amortization .
Our primary foreign currencies are the Canadian dollar and British pound, and, relative to the U.S. dollar, the value of the Canadian dollar and British pound generally appreciated in 2023 and declined during 2022 and 2021. *********** 29 We believe we have sufficient liquidity and capital resources to meet the cash needs of our ongoing operations, including consideration of the current economic and real estate environment created by the increasing mortgage interest rates.
Our primary foreign currencies are the Canadian dollar and British pound, and, relative to the U.S. dollar, the value of the Canadian dollar and British pound generally declined in 2024 and 2022, while it appreciated during 2023. 29 We believe we have sufficient liquidity and capital resources to meet the cash needs of our ongoing operations, including consideration of the current economic and real estate environment created by the increasing mortgage interest rates.
We maintain investment in capital expenditures at a level that enables us to implement technologies for increasing our operational and back-office efficiencies and to pursue growth in key markets. Financing activities and capital resources. Total debt and stockholders’ equity were $445.3 million and $1.4 billion, respectively, as of December 31, 2023.
We maintain investment in capital expenditures at a level that enables us to implement technologies for increasing our operational and back-office efficiencies and to pursue growth in key markets. Financing activities and capital resources. Total debt and stockholders’ equity were $445.8 million and $1.4 billion, respectively, as of December 31, 2024.
Employee costs in 2023 for the title and real estate solutions segments decreased $86.9 million, or 12%, and $1.1 million, or 2%, respectively, compared to 2022, primarily driven by lower average employee counts and transaction volumes in 2023.
Employee costs in 2023 for the title and real estate solutions segments decreased $86.9 million, or 12%, and $1.1 million, or 2%, respectively, compared to 2022, primarily driven by lower average employee counts and transaction volumes in 2023. Other operating expenses.
Title losses. Provisions for title losses, as a percentage of title operating revenues, were 4.1%, 3.8% and 4.2% in 2023, 2022 and 2021, respectively. The title loss ratio in any given year can be significantly influenced by changes in new large claims incurred, escrow losses and adjustments to reserves for existing large claims.
Provisions for title losses, as a percentage of title operating revenues, were 3.9%, 4.1% and 3.8% in 2024, 2023 and 2022, respectively. The title loss ratio in any given year can be significantly influenced by changes in new large claims incurred, escrow losses and adjustments to reserves for existing large claims.
As of December 31, 2023, the outstanding balance of our Senior Notes was $445.1 million, while we have an unused $197.5 million borrowing capacity on our existing line of credit facility (refer to Note 9 to our audited consolidated financial statements for details).
As of December 31, 2024, the outstanding balance of our Senior Notes was $445.7 million, while we have an unused $197.5 million borrowing capacity on our existing line of credit facility (refer to Note 9 to our audited consolidated financial statements for details).
Also in 2023, we recorded foreign currency translation gains which increased our other comprehensive income by $5.3 million, net of taxes, which was primarily driven by the appreciation in value of the Canadian dollar and British pound against the U.S. dollar.
Also in 2023, we recorded foreign currency translation gains which increased our other comprehensive income by $5.3 million, net of taxes, which was primarily driven by the appreciation in value of the Canadian dollar and British pound against the U.S. dollar. Off-balance sheet arrangements.
During 2023, 2022 and 2021, payments on notes payable of $5.7 million, $74.3 million and $165.0 million, respectively, and notes payable additions of $3.5 million, $39.5 million and $201.4 million, respectively, were related to our Section 1031 business, which had an outstanding balance of $0.2 million at December 31, 2023.
During 2024, 2023 and 2022, payments on notes payable of $3.4 million, $5.7 million and $74.3 million, respectively, and notes payable additions of $3.4 million, $3.5 million and $39.5 million, respectively, were related to our Section 1031 business, which had an outstanding balance of $0.2 million at December 31, 2024.
Guaranty paid no dividends to its parent during 2023, while it paid $150.0 million during 2022. Contractual obligations. Our material contractual obligations at December 31, 2023 are composed primarily of our unsecured senior notes (and the related semi-annual interest payments), operating leases, and reserves for estimated title losses.
Guaranty paid $30.0 million in dividends to its parent during 2024, while it paid no dividends during 2023. Contractual obligations. Our material contractual obligations at December 31, 2024 are composed primarily of our unsecured senior notes (and the related semi-annual interest payments), operating leases, and reserves for estimated title losses.
The Texas Department of Insurance (TDI) must be notified of any dividend declared, and any dividend in excess of the greater of the statutory net operating income or 20% of surplus (which was approximately $168.7 million as of December 31, 2023) would be, by regulation, considered extraordinary and subject to pre-approval by the TDI (see Note 3 to our audited consolidated financial statements for details).
The Texas Department of Insurance (TDI) must be notified of any dividend declared, and any dividend in excess of the greater of the statutory net operating income or 20% of surplus (which was approximately $173.0 million as of December 31, 2024) would be, by regulation, considered extraordinary and subject to pre-approval by the TDI (see Note 3 to our audited consolidated financial statements for details).
Our plans to improve margins include additional automation of manual processes, further consolidation of our various systems and production operations, and full integration of acquisitions. We are investing in the technology necessary to accomplish these goals. 28 Investing activities.
Our plans to improve margins include additional automation of manual processes, further consolidation of our various systems and production operations, and full integration of acquisitions. We continue to invest in the technology necessary to accomplish these goals. Investing activities.
As of December 31, 2023, our total debt-to-equity and debt-to-capitalization ratios, excluding short-term loan agreements in connection with our Section 1031 tax-deferred property exchange (Section 1031) business, were approximately 32% and 25%, respectively.
As of December 31, 2024, our total debt-to-equity and debt-to-capitalization ratios, excluding short-term loan agreements in connection with our Section 1031 tax-deferred property exchange (Section 1031) business, were approximately 32% and 24%, respectively.
Retention by agencies. Amo unts retained by title agencies are based on agreements between agencies and our title underwriters. Amounts retained by independent agencies, as a percentage of revenues generated by them, averaged 82.5%, 82.4% and 82.2% during the three years ended December 31, 2023.
Retention by agencies. Amo unts retained by title agencies are based on agreements between agencies and our title underwriters. Amounts retained by independent agencies, as a percentage of revenues generated by them, averaged 82.9%, 82.5% and 82.4% during each of the three years ended December 31, 2024.
We continue to thoughtfully manage expenses, especially in light of the current economic environment due to elevated mortgage interest rates, specifically focusing on lowering unit costs of production and improving operating margins in our direct title and real estate solutions operations.
We continue to thoughtfully manage expenses, especially in light of the current slow residential real estate market due to elevated mortgage interest rates, specifically focusing on lowering unit costs of production and improving operating margins in our direct title and real estate solutions operations.
Statutory premium reserves are required to be fully funded and invested in high-quality securities and short-term investments. Statutory reserve funds are not available for current claims payments, which must be funded from current operating cash flow. Included in investments in debt and equity securities are statutory reserve funds of approximately $527.4 million at December 31, 2023.
Statutory premium reserves are required to be fully funded and invested in high-quality securities and short-term investments. Statutory reserve funds are not available for current claims payments, which must be funded from current operating cash flow. Included in investments in debt and equity securities are statutory reserve funds of approximately $535.5 million at December 31, 2024.
The effect of changes in foreign currency rates on the consolidated statements of cash flows was a net increase (decrease) in cash and cash equivalents of $1.0 million, ($5.5 million) and $(2.2 million) in 2023, 2022 and 2021, respectively.
Effect of changes in foreign currency rates. The effect of changes in foreign currency rates on the consolidated statements of cash flows was a net (decrease) increase in cash and cash equivalents of $(4.5 million), $1.0 million and $(5.5 million) in 2024, 2023 and 2022, respectively.
Claims payments made on large title claims, net of insurance recoveries, during 2023, 2022 and 2021 were $26.3 million, $23.1 million and $2.8 million, respectively. Our liability for estimated title losses as of December 31, 2023 and 2022 comprises both known claims and our IBNR. Known claims reserves are reserves related to actual losses reported to us.
Claims payments made on large title claims, net of insurance recoveries, during 2024, 2023 and 2022 were $14.9 million, $26.3 million and $23.1 million, respectively. 26 Our liability for estimated title losses as of December 31, 2024 and 2023 comprises both known claims and our IBNR. Known claims reserves are reserves related to actual losses reported to us.
LIQUIDITY AND CAPITAL RESOURCES Our liquidity and capital resources reflect our ability to generate cash flow to meet our obligations to shareholders, customers (payments to satisfy claims on title policies), vendors, employees, lenders and others. As of December 31, 2023, our total cash and investments, including amounts reserved pursuant to statutory requirements, aggregated $952.3 million.
LIQUIDITY AND CAPITAL RESOURCES Our liquidity and capital resources reflect our ability to generate cash flow to meet our obligations to shareholders, customers (payments to satisfy claims on title policies), vendors, employees, lenders and others. As of December 31, 2024, our total cash and investments, including amounts reserved pursuant to statutory requirements, aggregated $926.6 million.
Total other operating expenses, as a percentage of total operating revenues (other operating expenses ratio), were 22.9%, 21.3% and 19.2% during 2023, 2022 and 2021, respectively, with the higher other operating expenses ratios in 2023 and 2022 primarily driven by lower operating revenues and the increased size of our real estate solutions operations which typically have higher other operating expenses.
Total other operating expenses, as a percentage of total operating revenues (other operating expenses ratio), were 24.9%, 22.9% and 21.3% during 2024, 2023 and 2022, respectively, with the higher other operating expenses ratios in 2024 and 2023 primarily driven by the increased size of our real estate solutions operations which typically have higher other operating expenses.
In addition, included within cash and cash equivalents are statutory reserve funds of approximately $10.0 million at December 31, 2023. Although these cash statutory reserve funds are not restricted or segregated in depository accounts, they are required to be held pursuant to state statutes.
In addition, included within cash and cash equivalents are statutory reserve funds of approximately $9.5 million at December 31, 2024. Although these cash statutory reserve funds are not restricted or segregated in depository accounts, they are required to be held pursuant to state statutes.
The principal factors that contribute to changes in our operating revenues include: • interest rates; • availability of mortgage loans; • number and average value of mortgage loan originations; • ability of potential purchasers to qualify for loans; • inventory of existing homes available for sale; • ratio of purchase transactions compared with refinance transactions; • ratio of closed orders to open orders; • home prices; • consumer confidence, including employment trends; • demand by buyers; • premium rates; • foreign currency exchange rates; • market share; • ability to attract and retain highly productive sales associates; • independent agency remittance rates; • opening and integration of new offices and acquisitions; • office closures; • number and value of commercial transactions, which typically yield higher premiums; • government or regulatory initiatives, including tax incentives and the implementation of the integrated disclosure requirements; • acquisitions or divestitures of businesses; • volume of distressed property transactions; • seasonality and/or weather; and • outbreaks of diseases and related quarantine orders and restrictions on travel, trade and business operations.
The principal factors that contribute to changes in our operating revenues include: • interest rates; • availability of mortgage loans; • number and average value of mortgage loan originations; • ability of potential purchasers to qualify for loans; • inventory of existing homes available for sale; • ratio of purchase transactions compared with refinance transactions; • ratio of closed orders to open orders; • home prices; • consumer confidence, including employment trends; • demand by buyers; • premium rates and related state regulations; • foreign currency exchange rates; • market share; • ability to attract and retain highly productive sales associates; • independent agency remittance rates; • opening and integration of new offices and acquisitions; • office closures; • number and value of commercial transactions, which typically yield higher premiums; • government or regulatory initiatives; • acquisitions or divestitures of businesses; • volume of distressed property transactions; and • seasonality and/or weather.
The following table shows employee costs and other operating expenses as a percentage of operating revenues for each of the title and real estate solutions segments for the years ended December 31: Employee Costs Other Operating Expenses 2023 2022 2021 2023 2022 2021 Title 33.3 % 27.1 % 24.5 % 16.4 % 14.8 % 13.0 % Real estate solutions 18.7 % 17.0 % 13.3 % 68.2 % 68.8 % 78.5 % Employee costs.
The following table shows employee costs and other operating expenses as a percentage of operating revenues for each of the title and real estate solutions segments for the years ended December 31: Employee Costs Other Operating Expenses 2024 2023 2022 2024 2023 2022 Title 32.8 % 33.3 % 27.1 % 16.5 % 16.4 % 14.8 % Real estate solutions 15.2 % 18.7 % 17.0 % 72.2 % 68.2 % 68.8 % Employee costs.
Our principal sources of cash from operations are premiums on title policies and revenue from title service-related transactions, real estate solutions and other operations. Our independent agencies remit cash to us net of their contractual retention. Our principal cash expenditures for operations are employee costs, operating costs and title claims payments.
Our principal sources of cash from operations are premiums on title policies and revenue from title service-related transactions, real estate solutions and other operations. Our independent agencies remit cash to us net of their contractual retention.
Refer to Note 6 to our audited consolidated financial statements for details. Expenses. Our employee costs and certain other operating expenses are sensitive to inflation.
Refer to Note 6 to our audited consolidated financial statements for additional details. Net realized and unrealized gains. Refer to Note 6 to our audited consolidated financial statements for details. Expenses. Our employee costs and certain other operating expenses are sensitive to inflation.
As of December 31, 2023, our known claims reserve totaled $70.2 million and our estimate of claims that may be reported in the future, under U.S. generally accepted accounting principles, totaled $458.1 million. In addition to this, we had cash and investments (excluding equity method investments) of $339.2 million which are available for underwriter operations, including claims payments.
As of December 31, 2024, our known claims reserve totaled $66.9 million and our estimate of claims that may be reported in the future, under U.S. generally accepted accounting principles, totaled $444.6 million. In addition to this, we had cash and investments (excluding equity method investments) of $289.2 million which are available for underwriter operations, including claims payments.
An analysis of expenses is shown below: Year Ended December 31 Change* % Change 2023 2022 2021 2023 vs 2022 2022 vs 2021 2023 vs 2022 2022 vs 2021 (in $ millions) (in $ millions) Amounts retained by independent agencies 813.5 1,208.3 1,300.4 (394.8) (92.1) (33) % (7) % As a % of agency revenues 82.5 % 82.4 % 82.2 % Employee costs 712.8 802.0 777.0 (89.2) 25.0 (11) % 3 % As a % of operating revenues 32.2 % 26.3 % 23.8 % Other operating expenses 507.7 648.0 626.8 (140.3) 21.2 (22) % 3 % As a % of operating revenues 22.9 % 21.3 % 19.2 % Title losses and related claims 80.3 102.7 126.2 (22.5) (23.5) (22) % (19) % As a % of title revenues 4.1 % 3.8 % 4.2 % *Amounts change may not add due to rounding.
An analysis of expenses is shown below: Year Ended December 31 Change* % Change 2024 2023 2022 2024 vs 2023 2023 vs 2022 2024 vs 2023 2023 vs 2022 (in $ millions) (in $ millions) Amounts retained by independent agencies 864.8 813.5 1,208.3 51.3 (394.8) 6 % (33) % As a % of agency revenues 82.9 % 82.5 % 82.4 % Employee costs 745.4 712.8 802.0 32.6 (89.2) 5 % (11) % As a % of operating revenues 30.8 % 32.2 % 26.3 % Other operating expenses 604.0 507.7 648.0 96.3 (140.3) 19 % (22) % As a % of operating revenues 24.9 % 22.9 % 21.3 % Title losses and related claims 80.4 80.3 102.7 0.1 (22.4) — % (22) % As a % of title revenues 3.9 % 4.1 % 3.8 % *Amounts change may not add due to rounding.
Premiums are determined in part by the values of the transactions we handle. To the extent inflation or market conditions cause increases in the prices of homes and other real estate, premium revenues are also increased. Conversely, falling home prices cause premium revenues to decline.
Premiums are determined in part by the values of the transactions we handle. To the extent inflation or market conditions cause increases in the prices of homes and other real estate, premium revenues are also increased. Conversely, falling home prices cause premium revenues to decline. Home price changes may override the seasonal nature of the title insurance business.
Refer to the consolidated statements of cash flows in the audited consolidated financial statements. 2023 2022 2021 (in $ millions) Net cash provided by operating activities 83.0 191.9 390.3 Net cash used by investing activities (30.0) (300.7) (645.3) Net cash provided (used) by financing activities (69.1) (123.2) 310.4 Operating activities.
Refer to the Consolidated statements of cash flows in the audited consolidated financial statements. 2024 2023 2022 (in $ millions) Net cash provided by operating activities 135.6 83.0 191.9 Net cash used by investing activities (87.3) (30.0) (300.7) Net cash used by financing activities (61.0) (69.1) (123.2) Operating activities.
We used $25.1 million, $142.9 million and $600.0 million of cash during 2023, 2022 and 2021, respectively, for acquisitions of various title and real estate solutions businesses, related to our strategy of increasing scale, growth in key markets and broader technology and service offerings.
We used $14.4 million, $25.1 million and $142.9 million of cash during 2024, 2023 and 2022, respectively, for acquisitions of various title and real estate solutions businesses, consistent with our strategy of increasing scale, growth in key markets and broader technology and service offerings.
Also in 2022, we recorded foreign currency translation losses which increased our other comprehensive loss by $14.9 million, net of taxes, which was primarily driven by the depreciation in value of the Canadian dollar and British pound against the U.S. dollar. Off-balance sheet arrangements.
Also in 2024, we recorded foreign currency translation losses of $14.8 million, net of taxes, which increased our other comprehensive loss, which was primarily driven by the decline in value of the Canadian dollar and British pound against the U.S. dollar.
In line with changes in gross agency revenues, our net agency revenues (which are net of agency retention) decreased $85.5 million, or 33%, and $24.3 million, or 9%, in 2023 and 2022, respectively, compared to prior periods. Refer further to the "Retention by agencies" discussion under Expenses below. Title revenues by geographic location.
Net agency revenues (which are net of agency retention) increased $5.9 million, or 3%, in 2024 and decreased $85.5 million, or 33%, in 2023, compared to respective prior periods, primarily consistent with the gross agency revenues trend. Refer further to the "Retention by agencies" discussion under Expenses below. Title revenues by geographic location.
Total claims payments in 2023 increased $11.2 million, or 12%, compared to 2022, primarily due to increase in payments for non-large claims related to prior policy years, while total claims in 2022 increased $21.6 million, or 30%, compared to 2021, primarily as a result of increased payments on large claims.
Total claims payments in 2024 decreased $18.9 million, or 18%, compared to 2023, primarily due to decreased payments for both large and non-large claims related to prior policy years, while total claims in 2023 increased $11.2 million, or 12%, compared to 2022, primarily as a result of increase in payments for non-large claims related to prior policy years.
Of our total cash and investments at December 31, 2023, $531.0 million ($283.3 million, net of statutory reserves) was held in the United States (U.S.) and the rest internationally, principally in Canada.
Of our total cash and investments at December 31, 2024, $523.4 million ($259.1 million, net of statutory reserves) was held in the United States (U.S.) and the rest internationally, principally in Canada.
Real estate solutions and other revenues are primarily comprised of revenues generated by our real estate solutions operations. These revenues also included revenues generated by a real estate brokerage company which we operated from the fourth quarter 2021 to the mid-second quarter 2022 before being sold in 2022.
Real estate solutions and other revenues are primarily comprised of revenues generated by our real estate solutions operations. These revenues also included $39.2 million of 2022 revenues generated by a real estate brokerage company which was sold in the second quarter 2022.
Consolidated employee costs in 2023 decreased $89.2 million, or 11%, compared to 2022, primarily driven by lower salaries and benefits expenses, temporary labor and overtime costs, and incentive compensation resulting from lower average employee count and transaction volumes in 2023.
Consolidated employee costs in 2023 decreased $89.2 million, or 11%, compared to 2022, primarily driven by lower salaries and benefits expenses, temporary labor and overtime costs, and incentive compensation resulting from lower average employee count and transaction volumes in 2023. 25 Our total employee counts at December 31, 2024, 2023 and 2022 were approximately 7,000, 6,800 and 7,100, respectively.
The approximate amounts and percentages of consolidated title operating revenues for the last three years ended December 31, 2023 were as follows: Year Ended December 31 Percentages 2023 2022 2021 2023 2022 2021 (in $ millions) Texas 305 448 469 16 % 17 % 16 % New York 195 284 263 10 % 10 % 9 % International 131 176 198 7 % 7 % 7 % Ohio 96 105 92 5 % 4 % 3 % California 89 133 192 5 % 5 % 6 % Florida 85 135 150 4 % 5 % 5 % All others 1,048 1,432 1,610 53 % 52 % 54 % 1,949 2,713 2,974 100 % 100 % 100 % Real estate solutions and other revenues.
The approximate amounts and percentages of consolidated title operating revenues for the last three years ended December 31, 2024 were as follows: Year Ended December 31 Percentages 2024 2023 2022 2024 2023 2022 (in $ millions) Texas 315 305 448 16 % 16 % 17 % New York 206 195 284 10 % 10 % 10 % International 141 131 176 7 % 7 % 6 % Ohio 123 96 105 6 % 5 % 4 % California 93 89 133 5 % 5 % 5 % Pennsylvania 87 77 77 4 % 4 % 3 % Florida 85 85 135 4 % 4 % 5 % All others 1,014 971 1,355 48 % 49 % 50 % 2,064 1,949 2,713 100 % 100 % 100 % Real estate solutions and other revenues.
A substantial majority of our consolidated cash and investments as of December 31, 2023 was held by Guaranty and its subsidiaries. The use and investment of these funds, dividends to the parent company, and cash transfers between Guaranty and its subsidiaries and the parent company are subject to certain legal and regulatory restrictions.
The use and investment of these funds, dividends to the parent company, and cash transfers between Guaranty and its subsidiaries and the parent company are subject to certain legal and regulatory restrictions.
Investment income increased $22.7 million, or 101%, in 2023 compared to the prior year, primarily due to higher interest income resulting from earned interest from eligible escrow balances and increased interest rates in 2023.
Investment income improved $10.2 million, or 23%, and $22.7 million, or 101%, in 2024 and 2023, respectively, compared to the corresponding prior periods, primarily due to higher interest income resulting from earned interest from eligible escrow balances which started mid-2023. Higher interest rates also contributed to the increased investment income in 2023 compared to 2022.
During 2023, 2022 and 2021, total proceeds from securities investments sold and matured were $132.2 million, $103.8 million and $143.8 million, respectively; while cash used for purchases of securities investments was $78.0 million, $207.5 million and $143.9 million, respectively. During 2021, we also invested $16.1 million in equity method investments in title offices.
During 2024, 2023 and 2022, total proceeds from securities investments sold and matured were $130.6 million, $132.2 million and $103.8 million, respectively; while cash used for purchases of securities investments was $121.5 million, $78.0 million and $207.5 million, respectively.
Excluding the real estate brokerage company, real estate solutions revenues decreased $33.1 million, or 11%, in 2023 compared to 2022, primarily due to the slow market activity influenced by higher interest rates, while these revenues improved $37.0 million, or 14%, in 2022 compared to 2021, primarily due to revenues generated by acquisitions. Investment income.
Excluding the real estate brokerage company, real estate solutions revenues increased $95.0 million, or 36%, in 2024 compared to 2023, primarily due to increased revenues from our credit information and valuation management services operations, while these revenues decreased $33.1 million, or 11%, in 2023 compared to 2022, primarily due to the slow market activity influenced by higher interest rates. 24 Investment income.
Depreciation and amortization expense increased $5.3 million, or 9%, in 2023 compared to 2022, primarily due to increased depreciation expenses related to internal-use technology systems placed into operation starting in late 2022. Depreciation and amortization expense in 2022 increased $20.8 million, or 57%, compared to 2021, primarily due to acquisitions' intangible asset amortization.
Depreciation and amortization expense in 2023 increased $5.3 million, or 9%, compared to 2022, primarily due to increased depreciation expenses related to internal-use systems placed into operation starting in late 2022. Acquisition intangible asset amortization expenses in 2024, 2023 and 2022 were $32.1 million, $34.6 million and $33.0 million, respectively. Income taxes.
On average, refinance title premium rates are 60% of the premium rates for a similarly priced sale transaction. 22 Title revenues.
On average, title premium rates for refinance orders are lower compared to a similarly priced purchase transaction. 22 Title revenues.
The amount of the reserve represents the aggregate, non-discounted future payments (net of recoveries) that we expect to incur on policy and escrow losses and in costs to settle claims. 26 Total title policy loss reserve balances at December 31 were as follows: 2023 2022 (in $ millions) Known claims 70.2 87.3 IBNR 458.1 462.1 Total estimated title losses 528.3 549.4 The actual timing of estimated title loss payments may vary since claims, by their nature, are complex and paid over long periods of time.
Total title policy loss reserve balances at December 31 were as follows: 2024 2023 (in $ millions) Known claims 66.9 70.2 IBNR 444.6 458.1 Total estimated title losses 511.5 528.3 The actual timing of estimated title loss payments may vary since claims, by their nature, are complex and paid over long periods of time.
Cash held at the parent company and its unregulated subsidiaries (which totaled $30.6 million at December 31, 2023) is available for funding the parent company's operating expenses, interest payments on debt and dividend payments to common stockholders. The parent company also receives distributions from Guaranty, its regulated title insurance underwriter, to meet cash requirements for acquisitions and other strategic investments.
Cash held at the parent company and its unregulated subsidiaries (which totaled $32.1 million at December 31, 2024) is available for funding the parent company's operating expenses, interest payments on debt and dividend payments to common stockholders.
The average retention percentage may vary from period to period due to the geographical mix of agency operations, the volume of title revenues and, in some states, laws or regulations. Due to the variety of such laws or regulations, as well as competitive factors, the average retention rate can differ significantly from state to state.
The average retention rate slightly increased in 2024, primarily as a result of increased revenues from states with relatively higher retention rates in 2024. The average retention percentage may vary from period to period due to the geographical mix of agency operations, the volume of title revenues and, in some states, laws or regulations.
Acquisition intangible amortization expenses in 2023, 2022 and 2021 were $34.6 million, $33.0 million and $19.0 million, respectively. Income taxes. Our effective tax rates for 2023, 2022 and 2021 were 33.4%, 23.9% and 22.5%, respectively, based on income before taxes (after deducting noncontrolling interests) of $45.7 million, $213.2 million and $417.2 million, respectively.
Our effective tax rates for 2024, 2023 and 2022 were 26%, 33% and 24%, respectively, based on income before taxes (after deducting noncontrolling interests) of $99.5 million, $45.7 million and $213.2 million, respectively.
Direct title revenue information is presented below: Year Ended December 31 Change Percent Change 2023 2022 2021 2023 vs 2022 2022 vs 2021 2023 vs 2022 2022 vs 2021 (in $ millions) (in $ millions) Non-commercial Domestic 656.3 830.5 960.1 (174.2) (129.6) (21) % (13) % International 98.1 130.5 157.1 (32.4) (26.6) (25) % (17) % 754.4 961.0 1,117.2 (206.6) (156.2) (21) % (14) % Commercial: Domestic 182.2 251.3 242.3 (69.1) 9.0 (27) % 4 % International 26.1 34.0 31.4 (7.9) 2.6 (23) % 8 % 208.3 285.3 273.7 (77.0) 11.6 (27) % 4 % Total direct title revenues 962.7 1,246.3 1,390.9 (283.6) (144.6) (23) % (10) % Direct title revenues in 2023 decreased 23% compared to 2022, primarily due to reduced transaction volumes driven by the elevated interest rate market environment.
Direct title revenue information is presented below: Year Ended December 31 Change Percent Change 2024 2023 2022 2024 vs 2023 2023 vs 2022 2024 vs 2023 2023 vs 2022 (in $ millions) (in $ millions) Non-commercial Domestic 636.1 656.3 830.5 (20.2) (174.2) (3) % (21) % International 102.2 98.1 130.5 4.1 (32.4) 4 % (25) % 738.3 754.4 961.0 (16.1) (206.6) (2) % (21) % Commercial: Domestic 251.5 182.2 251.3 69.3 (69.1) 38 % (27) % International 30.6 26.1 34.0 4.5 (7.9) 17 % (23) % 282.1 208.3 285.3 73.8 (77.0) 35 % (27) % Total direct title revenues 1,020.4 962.7 1,246.3 57.7 (283.6) 6 % (23) % Direct title revenues in 2024 improved 6% compared to 2023, primarily driven by increased commercial revenues resulting from increased commercial transactions and higher average transaction size in 2024.
Consolidated other operating expenses in 2023 decreased $140.3 million, or 22%, compared to 2022, primarily due to reduced transaction volumes in 2023, while other operating expenses in 2022 increased $21.3 million, or 3%, compared to 2021.
Consolidated other operating expenses in 2024 increased $96.3 million, or 19%, primarily driven by increased transactions from commercial services and real estate solutions operations compared to 2023, while other operating expenses in 2023 decreased $140.3 million, or 22%, primarily due to reduced transaction volumes in 2023 compared to 2022.
Net cash provided by operations in 2023 declined by $108.8 million compared to 2022, primarily due to the lower net income and higher payments on claims, while net cash provided by operations in 2022 decreased by $198.4 million compared to the prior year, primarily due to the lower net income and higher payments related to claims and interest on debt in 2022.
Our principal cash expenditures for operations are employee costs, operating costs and title claims payments. 28 Net cash provided by operations in 2024 increased by $52.6 million compared to 2023, primarily due to higher net income and lower payments on claims, while net cash provided by operations in 2023 declined by $108.8 million compared to the prior year, primarily due to the lower net income and higher payments on claims.
Title losses in 2022 decreased $23.5 million, or 19%, compared to the prior year, primarily due to lower title premiums and overall favorable claims experience in 2022. Title losses paid were $104.3 million, $93.1 million and $71.5 million in 2022, 2021 and 2020, respectively.
Title losses in 2023 decreased $22.5 million, or 22%, compared to the previous year, primarily as a result of lower title premiums in 2023. Title losses paid were $85.4 million, $104.3 million and $93.1 million in 2024, 2023 and 2022, respectively.
Our total employee counts at December 31, 2023, 2022 and 2021 were approximately 6,800, 7,100 and 7,400, respectively. Average cost per employee for 2023 and 2022 decreased 2% and 10%, respectively, compared to corresponding prior years, primarily due to lower incentive compensation, temporary labor and overtime costs driven by reduced 2023 and 2022 transaction volumes.
Average cost per employee for 2024 increased 6% compared to 2023, primarily driven by higher incentive compensation and benefits expenses, while it decreased 2% in 2023 compared to 2022, primarily due to lower incentive compensation, temporary labor and overtime costs driven by reduced 2023 transaction volumes.
During 2023, we paid dividends of $1.85 per common share, compared to $1.65 and $1.365 per common share paid during 2022 and 2021, respectively. In aggregate, we paid total dividends of $50.5 million, $44.7 million and $36.6 million in 2023, 2022 and 2021, respectively. Effect of changes in foreign currency rates.
During 2024, we paid dividends of $1.95 per common share, compared to $1.85 and $1.65 per common share paid during 2023 and 2022, respectively. Beginning in the third quarter 2024, our annual cash dividend was increased to $2.00 per share. In aggregate, we paid total dividends of $53.9 million, $50.5 million and $44.7 million in 2024, 2023 and 2022, respectively.
Average domestic commercial fee per file in 2022 was approximately $13,600 compared to $14,000 in 2021, while average residential fee per file in 2022 was approximately $3,000 compared to $2,200 due to a higher purchase mix in 2022.
Average domestic commercial fee per file in 2024 was $16,300, which was 34% higher compared to 2023, while average residential fee per file in 2024 was $3,000, which was 7% lower compared to 2023, primarily due to lower purchase transaction mix in 2024.
In addition, a high proportion of our independent agencies are in states with retention rates greater than 80%.
Due to the variety of such laws or regulations, as well as competitive factors, the average retention rate can differ significantly from state to state. In addition, a high proportion of our independent agencies are in states with retention rates greater than 80%.
We continue to manage and resolve large claims prudently and in keeping with our commitments to our policyholders. Title losses in 2023 decreased $22.5 million, or 22%, compared to 2022, primarily as a result of lower title premiums in 2023.
We continue to manage and resolve large claims prudently and in keeping with our commitments to our policyholders. Title losses in 2024 were $80.4 million, which was comparable to 2023, primarily due to the effect of higher title premiums being offset by overall favorable claim experience in 2024.
Employee costs in 2022 for the title and real estate solutions segments increased $7.4 million, or 1%, and $15.9 million, or 46%, respectively, compared to 2021, primarily due to higher salaries and employee benefits from acquisitions. 25 Other operating expenses.
Employee costs in 2024 for the title and real estate solutions segments increased $28.5 million, or 4%, and $5.3 million, or 11%, respectively, primarily driven by higher average employee counts and increased incentive compensation compared to 2023.
Total international revenues decreased $40.3 million, or 24%, in 2023 primarily due to lower transaction volumes in our Canadian and United Kingdom operations compared to the prior year. Direct title revenues declined 10% in 2022 compared to 2021 primarily due to lower non-commercial revenues driven by lower residential transactions, partially offset by increased commercial revenues.
Total international revenues in 2024 improved $8.6 million, 7%, primarily due to higher transaction volumes in our Canadian and Australian operations compared to 2023. Direct title revenues in 2023 decreased 23% compared to 2022, primarily due to reduced transaction volumes driven by the elevated interest rate market environment.
In 2022, net unrealized investment losses of $36.7 million, net of taxes, which increased our other comprehensive loss, were primarily related to overall decreases in the fair values of our bond securities, primarily driven by the effect of higher interest rates. The five-year U.S. treasury yield applicable on our investments increased approximately 270 basis points in 2022 compared to 2021.
In 2024, net unrealized investment gains of $6.6 million, net of taxes, which decreased our other comprehensive loss, were primarily related to net increases in the fair values of our corporate and foreign bond securities investments, primarily influenced by the federal government's reduction of interest rates.
We used $37.8 million, $47.9 million and $39.8 million of cash for purchases of property and equipment during 2023, 2022 and 2021, respectively, while we generated cash proceeds of $10.7 million in 2021 primarily from the sale of our Colorado buildings.
We used $40.5 million, $37.8 million and $47.9 million of cash for purchases of property and equipment and other long-lived assets during 2024, 2023 and 2022, respectively, while we used cash of $31.6 million and $1.0 million during 2024 and 2023, respectively, for cost-basis and other investments.
Non-commercial revenues declined as a result of 15% and 61% lower purchase and refinancing closed orders, respectively, which were primarily influenced by the high interest rate market environment in 2022 compared to 2021. Domestic commercial revenues improved 4% primarily due to a 6% increase in commercial transactions in 2022 compared to the prior year.
Total non-commercial domestic revenues in 2024 declined 3% compared to 2023, primarily as a result of lower total residential transactions influenced by the continued elevated interest rates and weaker existing home sales in 2024. Purchase closed orders during 2024 declined 8%, partially offset by an 8% improvement in refinancing closed orders compared to 2023.
Consolidated employee costs increased $25.0 million, or 3%, in 2022 compared to 2021, primarily due to higher salaries and employee benefits driven by 16% higher average employee count, as we integrated our acquisitions, partially offset by reduced incentive compensation, temporary labor and overtime costs resulting from lower operating results and volumes during 2022.
Consolidated employee costs in 2024 increased $32.6 million, or 5%, compared to 2023, primarily driven by increased incentive compensation on overall improved revenues and higher salaries and benefits expenses on higher average employee count in 2024.