Biggest changeThe following tables present a reconciliation of net income to underwriting gain (loss) and underlying underwriting gain (loss): Year ended December 31, 2024 Specialty Commercial International Property & Casualty (In millions) Net income (loss) $ 663 $ 658 $ 153 $ 1,474 Net investment losses (gains), after tax 31 44 — 75 Core income (loss) $ 694 $ 702 $ 153 $ 1,549 Less: Net investment income 626 733 131 1,490 Non-insurance warranty revenue (expense) 62 — — 62 Other revenue (expense), including interest expense (53) (14) (10) (77) Income tax (expense) benefit on core income (loss) (190) (188) (44) (422) Underwriting gain (loss) 249 171 76 496 Effect of catastrophe losses — 318 40 358 Effect of favorable development-related items (8) — (6) (14) Underlying underwriting gain $ 241 $ 489 $ 110 $ 840 Year ended December 31, 2023 Specialty Commercial International Property & Casualty (In millions) Net income (loss) $ 666 $ 594 $ 147 $ 1,407 Net investment losses (gains), after tax 42 58 (2) 98 Core income (loss) $ 708 $ 652 $ 145 $ 1,505 Less: Net investment income 558 645 103 1,306 Non-insurance warranty revenue (expense) 80 — — 80 Other revenue (expense), including interest expense (52) (1) 4 (49) Income tax (expense) benefit on core income (loss) (195) (174) (48) (417) Underwriting gain (loss) 317 182 86 585 Effect of catastrophe losses — 207 29 236 Effect of (favorable) unfavorable development-related items (12) (4) 13 (3) Underlying underwriting gain $ 305 $ 385 $ 128 $ 818 33 Table of Contents Specialty Specialty provides management and professional liability and other coverages through property and casualty products and services using a network of brokers, independent agencies and managing general underwriters.
Biggest changeThe following tables present reconciliations of net income to core income, underwriting gain and underlying underwriting gain for our Property & Casualty Operations: Year ended December 31, 2025 Specialty Commercial International Property & Casualty (In millions) Net income $ 615 $ 788 $ 205 $ 1,608 Net investment losses, after tax 22 32 2 56 Core income $ 637 $ 820 $ 207 $ 1,664 Less: Net investment income 650 775 156 1,581 Non-insurance warranty revenue (expense) 51 — — 51 Other revenue (expense), including interest expense (55) (12) 13 (54) Income tax expense on core income (173) (215) (77) (465) Underwriting gain 164 272 115 551 Effect of catastrophe losses — 217 23 240 Effect of unfavorable (favorable) development-related items 37 52 (25) 64 Underlying underwriting gain $ 201 $ 541 $ 113 $ 855 Year ended December 31, 2024 Specialty Commercial International Property & Casualty (In millions) Net income $ 663 $ 658 $ 153 $ 1,474 Net investment losses, after tax 31 44 — 75 Core income $ 694 $ 702 $ 153 $ 1,549 Less: Net investment income 626 733 131 1,490 Non-insurance warranty revenue (expense) 62 — — 62 Other revenue (expense), including interest expense (53) (14) (10) (77) Income tax expense on core income (190) (188) (44) (422) Underwriting gain 249 171 76 496 Effect of catastrophe losses — 318 40 358 Effect of favorable development-related items (8) — (6) (14) Underlying underwriting gain $ 241 $ 489 $ 110 $ 840 32 Table of Contents The following table presents a reconciliation of net loss to core loss for our Life & Group segment: Years ended December 31 (In millions) 2025 2024 Net loss $ (51) $ (10) Net investment losses (gains), after tax 7 (13) Core loss $ (44) $ (23) The following table presents a reconciliation of net loss to core loss for our Corporate & Other segment: Years ended December 31 (In millions) 2025 2024 Net loss $ (279) $ (505) Net investment losses, after tax 1 2 Pension settlement transaction losses, after tax — 293 Core loss $ (278) $ (210) 33 Table of Contents Specialty Specialty provides management and professional liability and other property and casualty coverages, products and services using a network of retail and wholesale brokers, independent agencies and managing general underwriters.
If an act of terrorism or 29 Table of Contents acts of terrorism result in covered losses exceeding the $100 billion annual industry aggregate limit, Congress would be responsible for determining how additional losses in excess of $100 billion will be paid. 30 Table of Contents CONSOLIDATED OPERATIONS Results of Operations The following table includes the consolidated results of our operations including our financial measure, core income (loss).
If an act of terrorism or acts of terrorism result in covered losses exceeding the $100 billion annual industry aggregate limit, Congress would be responsible for determining how additional losses in excess of $100 billion will be paid. 29 Table of Contents CONSOLIDATED OPERATIONS Results of Operations The following table includes the consolidated results of our operations including our financial measure, core income (loss).
However, the inclusion of case reserves can lead to distortions if changes in case reserving have taken place, and the method typically requires analysis of the same factors that need to be reviewed for the loss ratio and incurred development methods. 24 Table of Contents The frequency times severity method multiplies a projected number of ultimate claims by an estimated ultimate average loss for each accident or policy year to produce ultimate loss estimates.
However, the inclusion of case reserves can lead to distortions if changes in case reserving have taken place, and the method typically requires analysis of the same factors that need to be reviewed for the loss ratio and incurred development methods. 23 Table of Contents The frequency times severity method multiplies a projected number of ultimate claims by an estimated ultimate average loss for each accident or policy year to produce ultimate loss estimates.
Further information on our process for evaluating impairments and expected credit losses is in Note A to the Consolidated Financial Statements included under Item 8. 22 Table of Contents RESERVES - ESTIMATES AND UNCERTAINTIES The level of reserves we maintain represents our best estimate, as of a particular point in time, of what the ultimate settlement and administration of claims will cost based on our assessment of facts and circumstances known at that time.
Further information on our process for evaluating impairments and expected credit losses is in Note A to the Consolidated Financial Statements included under Item 8. 21 Table of Contents RESERVES - ESTIMATES AND UNCERTAINTIES The level of reserves we maintain represents our best estimate, as of a particular point in time, of what the ultimate settlement and administration of claims will cost based on our assessment of facts and circumstances known at that time.
As a result of this variability, our long- 27 Table of Contents term care reserves may be subject to material increases if actual experience develops adversely to our expectations. The table below summarizes the estimated pretax impact on our results of operations from various hypothetical revisions to our liability for future policyholder benefits (LFPB) reserve assumptions.
As a result of this variability, our long-term care reserves may be subject to material increases if actual experience develops adversely to our expectations. 26 Table of Contents The table below summarizes the estimated pretax impact on our results of operations from various hypothetical revisions to our liability for future policyholder benefits (LFPB) reserve assumptions.
We have assumed that revisions to such assumptions would occur in each policy type, age and duration within each long-term care product. The impact of each sensitivity is discrete and does not reflect the impact one factor may have on another or the mitigating impact from management actions, which may include additional future premium rate increases.
We have assumed that revisions to such assumptions would occur in each policy type, age and duration within each long-term care product. The impact of each sensitivity is discrete and does not reflect the impact one factor may have on another or the mitigating impact from management actions, which may include additional premium rate actions.
Presentation of consolidated core income (loss) is deemed to be a non-GAAP financial measure and management believes some investors may find this measure useful to evaluate our primary operations. See further discussion regarding how we manage our business in Note P to the Consolidated Financial Statements included under Item 8.
Presentation of consolidated core income (loss) is deemed to be a non-GAAP financial measure and management believes some investors may find this measure useful to evaluate our primary operations. See further discussion regarding how we manage our business in Note N to the Consolidated Financial Statements included under Item 8.
Further information on our dividends from subsidiaries is provided in Note N to the Consolidated Financial Statements included under Item 8. Commitments, Contingencies and Guarantees We have various commitments, contingencies and guarantees which arose in the ordinary course of business. The impact of these commitments, contingencies and guarantees should be considered when evaluating our liquidity and capital resources.
Further information on our dividends from subsidiaries is provided in Note M to the Consolidated Financial Statements included under Item 8. Commitments, Contingencies and Guarantees We have various commitments, contingencies and guarantees which arose in the ordinary course of business. The impact of these commitments, contingencies and guarantees should be considered when evaluating our liquidity and capital resources.
See the Reserves - Estimates and Uncertainties section of this MD&A for further information. (5) Does not include investment commitments of approximately $1,660 million related to future capital calls from various third-party limited partnerships, signed and accepted mortgage loan applications, and obligations related to private placement securities.
See the Reserves - Estimates and Uncertainties section of this MD&A for further information. (5) Does not include investment commitments of approximately $1,770 million related to future capital calls from various third-party limited partnerships, signed and accepted mortgage loan applications, and obligations related to private placement securities.
All layers of the treaty provide for one full reinstatement. Group Workers' Compensation Treaty We also purchased corporate Workers' Compensation catastrophe excess-of-loss treaty reinsurance for the period January 1, 2025 to January 1, 2026 providing $275 million of coverage for the accumulation of covered losses related to natural catastrophes above our per occurrence retention of $25 million.
All layers of the treaty provide for one full reinstatement. Group Workers' Compensation Treaty We also purchased corporate workers' compensation catastrophe excess-of-loss treaty reinsurance for the period January 1, 2026 to January 1, 2027 providing $275 million of coverage for the accumulation of covered losses related to natural catastrophes above our per occurrence retention of $25 million.
Life & Group primarily includes the results of our long-term care business that is in run-off. Corporate & Other primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty businesses in run-off, including CNA Re, A&EP, a legacy portfolio of excess workers' compensation (EWC) policies and certain legacy mass tort reserves.
Life & Group primarily includes the results of our long-term care business that is in run-off. Corporate & Other primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty businesses in run-off, including A&EP, a legacy portfolio of excess workers' compensation (EWC) policies and certain legacy mass tort reserves.
Under the current provisions of the program, in 2025, the federal government will reimburse 80% of our covered losses in excess of our applicable deductible up to a total industry program cap of $100 billion. Our deductible is based on eligible commercial property and casualty earned premiums for the preceding calendar year.
Under the current provisions of the program, in 2026, the federal government will reimburse 80% of our covered losses in excess of our applicable deductible up to a total industry program cap of $100 billion. Our deductible is based on eligible commercial property and casualty earned premiums for the preceding calendar year.
A summary of these risks and specific analysis on changes is included in the Quantitative and Qualitative Disclosures About Market Risk included under Item 7A. 48 Table of Contents LIQUIDITY AND CAPITAL RESOURCES Cash Flows Our primary operating cash flow sources are premiums and investment income.
A summary of these risks and specific analysis on changes is included in the Quantitative and Qualitative Disclosures About Market Risk included under Item 7A. 45 Table of Contents LIQUIDITY AND CAPITAL RESOURCES Cash Flows Our primary operating cash flow sources are premiums and investment income.
(4) The Future policy benefit reserves reflected above are not discounted, include maintenance costs, represent our estimate of the ultimate amount and timing of the settlement of benefits net of expected premiums, and are based on our assessment of facts and circumstances known as of December 31, 2024.
(4) The Future policy benefit reserves reflected above are not discounted, include maintenance costs, represent our estimate of the ultimate amount and timing of the settlement of benefits net of expected premiums, and are based on our assessment of facts and circumstances known as of December 31, 2025.
Short-tail exposures include property, commercial automobile physical damage, marine, surety and 23 Table of Contents warranty. Specialty, Commercial and International contain both long-tail and short-tail exposures. Corporate & Other contains run-off long-tail exposures. Various methods are used to project ultimate losses for both long-tail and short-tail exposures.
Short-tail exposures include property, commercial automobile physical damage, marine, surety and 22 Table of Contents warranty. Specialty, Commercial and International contain both long-tail and short-tail exposures. Corporate & Other contains run-off long-tail exposures. Various methods are used to project ultimate losses for both long-tail and short-tail exposures.
Further information on net prior year loss reserve development is in Note E to the Consolidated Financial Statements included under Item 8. 31 Table of Contents SEGMENT RESULTS The following discusses the results of operations for our business segments.
Further information on net prior year loss reserve development is in Note E to the Consolidated Financial Statements included under Item 8. 30 Table of Contents SEGMENT RESULTS The following discusses the results of operations for our business segments.
The table below reflects the Insurer Financial Strength Ratings of CNA's insurance company subsidiaries issued by A.M. Best, Moody's, S&P and Fitch. The table also includes the ratings for CNAF's senior debt. December 31, 2024 Insurer Financial Strength Ratings Senior Debt Ratings A.M. Best A bbb+ Moody's A2 Baa2 S&P A+ A- Fitch A+ BBB+ A.M.
The table below reflects the Insurer Financial Strength Ratings of CNA's insurance company subsidiaries issued by A.M. Best, Moody's, S&P and Fitch. The table also includes the ratings for CNAF's senior debt. December 31, 2025 Insurer Financial Strength Ratings Senior Debt Ratings A.M. Best A+ a- Moody's A2 Baa2 S&P A+ A- Fitch A+ BBB+ A.M.
We conduct an ongoing review of our risk and catastrophe reinsurance coverages and from time to time make changes as we deem appropriate. The following discussion summarizes our most significant catastrophe reinsurance coverage at January 1, 2025.
We conduct an ongoing review of our risk and catastrophe reinsurance coverages and from time to time make changes as we deem appropriate. The following discussion summarizes our most significant catastrophe reinsurance coverage at January 1, 2026.
The underlying loss ratio excludes the impact of catastrophe losses and development-related items from the loss ratio. Development-related items represents net prior year loss reserve and premium development, and includes the effects of interest accretion and change in allowance for uncollectible reinsurance and deductible amounts.
The underlying loss ratio excludes the impact of catastrophe losses and development-related items from the loss ratio. Development-related items represents net prior year loss reserve and premium development, and includes the effects of interest accretion and change in allowance for uncollectible reinsurance.
Further information on net prior year loss reserve development is in Note E to the Consolidated Financial Statements included under Item 8. The following table summarizes the gross and net carried reserves for International.
Further information on net prior year loss reserve development is in Note E to the Consolidated Financial Statements included under Item 8. The following table summarizes the gross and net carried reserves for Commercial.
Rate represents the average change in price on policies that renew excluding exposure change. Exposure represents the measure of risk used in the pricing of the insurance 32 Table of Contents product. The change in exposure represents the change in premium dollars on policies that renew as a result of the change in risk of the policy.
Rate represents the average change in price on policies that renew 31 Table of Contents excluding exposure change. Exposure represents the measure of risk used in the pricing of the insurance product. The change in exposure represents the change in premium dollars on policies that renew as a result of the change in risk of the policy.
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 2023 Compared with 2022 This section of this Form 10-K generally discusses 2024 and 2023 results and year-to-year comparisons between 2024 and 2023.
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 2024 Compared with 2023 This section of this Form 10-K generally discusses 2025 and 2024 results and year-to-year comparisons between 2025 and 2024.
Long-Term Care Reserves Future policy benefits reserves for our long-term care policies are based on certain actuarial assumptions, including morbidity, persistency, anticipated future premium rate increases and expenses. The adequacy of the reserves is contingent upon actual experience and our future expectations related to these key assumptions.
Long-Term Care Reserves Future policy benefits reserves for our long-term care policies are based on certain actuarial assumptions, including morbidity, persistency, premium rate actions and expenses. The adequacy of the reserves is contingent upon actual experience and our future expectations related to these key assumptions.
A discussion of changes in our results of operations from 2023 to 2022 has been omitted from this Form 10-K, but may be found in “Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” of our Form 10-K for the year ended December 31, 2023, filed with the SEC on February 6, 2024.
A discussion of changes in our results of operations from 2024 to 2023 has been omitted from this Form 10-K, but may be found in “Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” of our Form 10-K for the year ended December 31, 2024, filed with the SEC on February 11, 2025.
Terrorism Risk Insurance Program Reauthorization Act of 2019 Our principal reinsurance protection against large-scale terrorist attacks, including nuclear, biological, chemical or radiological attacks, is the coverage currently provided through TRIPRA which runs through the end of 2027.
Terrorism Risk Insurance Program Reauthorization Act of 2019 Our principal reinsurance protection against large-scale terrorist attacks, including nuclear, biological, chemical or radiation events, is the coverage currently provided through TRIPRA which runs through the end of 2027.
Our property and casualty commercial insurance operations are managed and reported in three business segments: Specialty, Commercial and International, which we refer to collectively as Property & Casualty Operations. Specialty provides management and professional liability and other coverages through property and casualty products and services using a network of brokers, independent agencies and managing general underwriters.
Our property and casualty commercial insurance operations are managed and reported in three business segments: Specialty, Commercial and International, which we refer to collectively as Property & Casualty Operations. Specialty provides management and professional liability and other coverages through property and casualty products and services using a network of retail and wholesale brokers, independent agents and managing general underwriters.
Our primary operating cash flow uses are payments for claims, policy benefits and operating expenses, including interest expense on corporate debt. Additionally, cash may be paid or received for income taxes. For 2024, net cash provided by operating activities was $2,571 million as compared with $2,285 million for 2023.
Our primary operating cash flow uses are payments for claims, policy benefits and operating expenses, including interest expense on corporate debt. Additionally, cash may be paid or received for income taxes. For 2025, net cash provided by operating activities was $2,490 million as compared with $2,571 million for 2024.
Further information on our commitments, contingencies and guarantees is provided in Notes A, B, E, F, G, I and M to the Consolidated Financial Statements included under Item 8. 50 Table of Contents Ratings Ratings are an important factor in establishing the competitive position of insurance companies.
Further information on our commitments, contingencies and guarantees is provided in Notes A, B, E, F, G, I and L to the Consolidated Financial Statements included under Item 8. 47 Table of Contents Ratings Ratings are an important factor in establishing the competitive position of insurance companies.
Cash flows from investing activities include the purchase and disposition of financial instruments, excluding those held as trading, and may include the purchase and sale of businesses, equipment and other assets not generally held for resale. For 2024, net cash used by investing activities was $1,317 million as compared with $1,843 million for 2023.
Cash flows from investing activities include the purchase and disposition of financial instruments, excluding those held as trading, and may include the purchase and sale of businesses, equipment and other assets not generally held for resale. For 2025, net cash used by investing activities was $1,449 million as compared with $1,317 million for 2024.
Commercial works with a network of brokers and independent agents to market a broad range of property and casualty insurance products to all types of insureds targeting small business, construction, middle markets and other commercial customers.
Commercial works with a network of retail and wholesale brokers and independent agents to market a broad range of property and casualty insurance products to all types of insureds targeting small business, construction, middle market and other commercial customers.
There are currently no amounts outstanding under our $250 million senior unsecured revolving credit facility and no borrowings outstanding through our membership in the Federal Home Loan Bank of Chicago (FHLBC). CCC paid dividends of $995 million and $1,055 million to CNAF during 2024 and 2023.
There are currently no amounts outstanding under our $250 million senior unsecured revolving credit facility and no borrowings outstanding through our membership in the Federal Home Loan Bank of Chicago (FHLBC). CCC paid dividends of $1,115 million and $995 million to CNAF during 2025 and 2024.
Both years are inclusive of assumption updates as a result of the annual reserve review completed in the third quarter of each year. The cash flow assumption updates from the annual reserve review for 2024 and 2023 resulted in a pretax increase in long-term care reserves of $15 million and $8 million.
Both years are inclusive of assumption updates as a result of the annual reserve review completed in the third quarter of each year. The cash flow assumption updates from the annual reserve review for 2025 and 2024 resulted in a pretax increase in long-term care reserves of $7 million and $15 million.
Specialty includes the following business groups: Management & Professional Liability consists of the following coverages and products: • Professional liability coverages and risk management services to various professional firms, including architects, real estate agents, accounting firms and law firms. • D&O, E&O, employment practices, fiduciary, fidelity and cyber coverages.
Specialty includes the following business groups: Management & Professional Liability consists of the following coverages and products: • Professional liability coverages and risk management services to various professional firms, including architects, real estate agents, accounting firms and law firms. • Directors and officers (D&O), errors and omissions (E&O), employment practices, fiduciary, fidelity and cyber coverages.
We have an effective shelf registration statement on file with the Securities and Exchange Commission under which we may publicly issue an unspecified amount of debt, equity or hybrid securities from time to time. 49 Table of Contents Common Stock Dividends Cash dividends of $3.76 per share on our common stock, including a special cash dividend of $2.00 per share, were declared and paid in 2024.
We have an effective shelf registration statement on file with the Securities and Exchange Commission under which we may publicly issue an unspecified amount of debt, equity or hybrid securities from time to time. 46 Table of Contents Common Stock Dividends Cash dividends of $3.84 per share on our common stock, including a special cash dividend of $2.00 per share, were declared and paid in 2025.
For reconciliations of non-GAAP measures to the most comparable GAAP measures and other information, please see below and Note P to the Consolidated Financial Statements included under Item 8.
For reconciliations of non-GAAP measures to the most comparable GAAP measures and other information, please see below and in Note N to the Consolidated Financial Statements included under Item 8.
For Corporate & Other, the difference between our reserves and the actuarial point estimate is primarily driven by the potential tail volatility of run-off exposures. 25 Table of Contents The key assumptions fundamental to the reserving process are often different for various reserve groups and accident or policy years.
For Corporate & Other, the difference between our reserves and the actuarial point estimate is primarily driven by the potential tail volatility of run-off exposures. 24 Table of Contents The key assumptions fundamental to the reserving process often vary for different reserve groups and accident or policy years.
TRIPRA provides a U.S. government backstop for insurance-related losses resulting from any “act of terrorism,” which is certified by the Secretary of Treasury in consultation with the Secretary of Homeland Security for losses that exceed a threshold of $200 million industry-wide for the calendar year 2025.
TRIPRA provides a U.S. government backstop for insurance-related losses resulting from any “act of terrorism,” which is certified by the Secretary of Treasury in consultation with the Secretary of Homeland Security and the U.S. Attorney General for losses that exceed a threshold of $200 million industry-wide for the calendar year 2026.
December 31 2024 2023 (In millions) Estimated Fair Value Net Unrealized Gains ( Losses) Estimated Fair Value Net Unrealized Gains ( Losses) U.S.
December 31 2025 2024 (In millions) Estimated Fair Value Net Unrealized Gains (Losses) Estimated Fair Value Net Unrealized Gains (Losses) U.S.
Pension settlement transactions are further discussed in Note J to the Consolidated Financial Statements included under Item 8. Core income increased $32 million in 2024 as compared with 2023.
Pension settlement transactions are further discussed in Note J to the Consolidated Financial Statements included under Item 8. Core income increased $26 million in 2025 as compared with 2024.
Unfavorable net prior year loss reserve development of $48 million was recorded in each of 2024 and 2023 related to our Specialty, Commercial, International and Corporate & Other segments.
Unfavorable net prior year loss reserve development of $185 million and $48 million was recorded in 2025 and 2024 related to our Specialty, Commercial, International and Corporate & Other segments.
The treaty has a term of June 1, 2024 to June 1, 2025 and provides coverage for the accumulation of covered losses from catastrophe occurrences above our per occurrence retention of $250 million up to $1.4 billion for all losses. Losses stemming from terrorism events are covered unless they are due to a nuclear, biological or chemical attack.
The treaty has a term of June 1, 2025 to June 1, 2026 and provides coverage for the accumulation of covered losses from catastrophe occurrences above our per occurrence retention of $275 million up to $1.4 billion for all losses. Losses stemming from terrorism events are covered unless they are due to a nuclear, biological, chemical or radiation event.
Overview 21 Critical Accounting Estimates 21 Reserves - Estimates and Uncertainties 23 Catastrophes and Related Reinsurance 29 Consolidated Operations 31 Segment Results 32 Specialty 34 Commercial 37 International 39 Life & Group 41 Corporate & Other 42 Investments 43 Net Investment Income 43 Net Investment Gains (Losses) 43 Portfolio Quality 44 Commercial Real Estate 45 Duration 48 Liquidity and Capital Resources 49 Cash Flows 49 Liquidity 49 Common Stock Dividends 50 Commitments, Contingencies and Guarantees 50 Ratings 51 Accounting Standards Updates 52 Forward-Looking Statements 52 20 Table of Contents OVERVIEW The following discussion should be read in conjunction with Part I, Item 1A Risk Factors and Part II, Item 8 Financial Statements and Supplementary Data of this Form 10-K.
Overview 20 Critical Accounting Estimates 20 Reserves - Estimates and Uncertainties 22 Catastrophes and Related Reinsurance 28 Consolidated Operations 30 Segment Results 31 Specialty 34 Commercial 37 International 39 Life & Group 41 Corporate & Other 42 Investments 43 Net Investment Income 43 Net Investment Gains (Losses) 43 Portfolio Quality 44 Duration 45 Liquidity and Capital Resources 46 Cash Flows 46 Liquidity 46 Common Stock Dividends 47 Commitments, Contingencies and Guarantees 47 Ratings 48 Accounting Standards Updates 49 Recent Legislation 49 Forward-Looking Statements 49 19 Table of Contents OVERVIEW The following discussion should be read in conjunction with Part I, Item 1A Risk Factors and Part II, Item 8 Financial Statements and Supplementary Data of this Form 10-K.
The annual structured settlement reserve review resulted in a pretax reduction in claim reserves of $9 million and $6 million for 2024 and 2023. The following tables summarize policyholder reserves for Life & Group.
The annual structured settlement reserve review resulted in a pretax increase in claim reserves of $2 million for 2025 and a reduction in claim reserves of $9 million for 2024. The following tables summarize policyholder reserves for Life & Group.
The increase in cash provided by operating activities was driven by an increase in premiums collected and higher earnings from fixed income securities, partially offset by an increase in net claim payments and higher operating expenses.
The decrease in cash provided by operating activities was driven by an increase in net claim payments and higher operating expenses, partially offset by an increase in premiums collected and higher cash from investment earnings.
Industry and General Market Factors • general economic and business conditions, including recessionary conditions that may decrease the size and number of our insurance customers and create losses in our lines of business, and inflationary pressures (including with respect to the imposition of significant tariffs and any related retaliatory tariffs) on medical care costs, construction costs and other economic sectors; • the effects of social inflation, including frequency of nuclear verdicts and increased litigation activity, on the severity of claims; • the effects on the frequency of claims of reviver statutes that extend, or eliminate, the statute of limitations for the reporting of claims, including statutes passed in certain states with respect to sexual molestation and sexual abuse; • the impact of competitive products, policies and pricing and the competitive environment in which we operate, including changes in our book of business; • product and policy availability and demand and market responses, including the level of ability to obtain rate increases; • the COVID-19 pandemic, including new or emerging variants, other potential pandemics and related measures to mitigate the spread of the foregoing may continue to result in increased claims and related litigation risk across our enterprise; • conditions in the capital and credit markets, including uncertainty and instability in these markets, as well as the overall economy (including with respect to the imposition of significant tariffs and any related retaliatory tariffs), and their impact on the returns, types, liquidity and valuation of our investments; 52 Table of Contents • conditions in the capital and credit markets that may limit our ability to raise significant amounts of capital on favorable terms or at all; and • the possibility of changes in our ratings by ratings agencies, including the inability to access certain markets or distribution channels and the required collateralization of future payment obligations as a result of such changes, and changes in rating agency policies and practices.
Industry and General Market Factors • general economic and business conditions, including potential recessionary conditions that may decrease the size and number of our insurance customers and create losses in our lines of business, and inflationary pressures on medical care costs, construction costs and other economic sectors; • the effect of new tariffs and changes in tariffs, as well as significant uncertainty surrounding U.S. tariff policy generally, and any retaliatory tariffs, may adversely impact the economic environment, inflation expectations and certain loss costs, and may result in decreases in the size and number of our insurance customers; • the effects of social inflation, including frequency of nuclear verdicts and increased litigation activity, on the severity of claims; • the effects on the frequency of claims of reviver statutes that extend, or eliminate, the statute of limitations for the reporting of claims, including statutes passed in certain states with respect to sexual abuse; 49 Table of Contents • the impact of competitive products, policies and pricing and the competitive environment in which we operate, including changes in our book of business; • product and policy availability and demand and market responses, including the level of ability to obtain rate increases; • conditions in the capital and credit markets, including uncertainty and instability in these markets, as well as the overall economy, and their impact on the returns, types, liquidity and valuation of our investments; • conditions in the capital and credit markets that may limit our ability to raise significant amounts of capital on favorable terms or at all; and • the possibility of changes in our ratings by ratings agencies, including the inability to access certain markets or distribution channels and the required collateralization of future payment obligations as a result of such changes, and changes in rating agency policies and practices.
Favorable net prior year loss reserve development of $9 million and $14 million was recorded in 2024 and 2023. Further information on net prior year loss reserve development is in Note E to the Consolidated Financial Statements included under Item 8. 35 Table of Contents The following table summarizes the gross and net carried reserves for Specialty.
Further information on net prior year loss reserve development is in Note E to the Consolidated Financial Statements included under Item 8. 35 Table of Contents The following table summarizes the gross and net carried reserves for Specialty.
Estimated reduction to pretax income Hypothetical revisions (In millions) Morbidity: 2.5% increase in morbidity $ 290 5% increase in morbidity 590 Persistency: 5% decrease in active life mortality and lapse $ 160 10% decrease in active life mortality and lapse 310 Premium Rate Actions: 25% decrease in anticipated future premium rate increases $ 10 50% decrease in anticipated future premium rate increases 20 As part of the annual reserve review, statutory long-term care reserve adequacy is evaluated via premium deficiency testing, by comparing carried statutory reserves with our best estimate reserves, which incorporates best estimate discount rate and liability assumptions in its determination.
Estimated reduction to pretax income Hypothetical revisions (In millions) Morbidity: 2.5% increase in morbidity $ 300 5% increase in morbidity 620 Persistency: 5% decrease in active life mortality and lapse $ 180 10% decrease in active life mortality and lapse 350 Premium Rate Actions: 25% decrease in anticipated future premium rate increases $ 30 50% decrease in anticipated future premium rate increases 50 As part of the annual reserve review completed in the third quarter of each year, statutory long-term care reserve adequacy is evaluated via premium deficiency testing, by comparing carried statutory reserves with our best estimate reserves, which incorporates best estimate discount rate and liability assumptions in its determination.
December 31, 2024 (In millions) Claim and claim adjustment expenses Future policy benefits Total Long-term care $ — $ 13,158 $ 13,158 Structured settlement and other 541 — 541 Total 541 13,158 13,699 Ceded reserves 81 — 81 Total gross reserves $ 622 $ 13,158 $ 13,780 December 31, 2023 (In millions) Claim and claim adjustment expenses Future policy benefits Total Long-term care $ — $ 13,959 $ 13,959 Structured settlement and other 582 — 582 Total 582 13,959 14,541 Ceded reserves 93 — 93 Total gross reserves $ 675 $ 13,959 $ 14,634 41 Table of Contents Corporate & Other Corporate & Other primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including CNA Re, A&EP, a legacy portfolio of EWC policies and certain legacy mass tort reserves.
December 31, 2025 (In millions) Claim and claim adjustment expenses Future policy benefits Total Long-term care $ — $ 13,448 $ 13,448 Structured settlement and other 535 — 535 Total 535 13,448 13,983 Ceded reserves 56 — 56 Total gross reserves $ 591 $ 13,448 $ 14,039 December 31, 2024 (In millions) Claim and claim adjustment expenses Future policy benefits Total Long-term care $ — $ 13,158 $ 13,158 Structured settlement and other 541 — 541 Total 541 13,158 13,699 Ceded reserves 81 — 81 Total gross reserves $ 622 $ 13,158 $ 13,780 41 Table of Contents Corporate & Other Corporate & Other primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including A&EP, a legacy portfolio of EWC policies and certain legacy mass tort reserves.
For 2024, net cash used by financing activities was $1,117 million as compared with $577 million for 2023.
For 2025, net cash used by financing activities was $1,104 million as compared with $1,117 million for 2024.
December 31 (In millions) 2024 2023 Gross case reserves $ 876 $ 864 Gross IBNR reserves 2,044 1,845 Total gross carried claim and claim adjustment expense reserves $ 2,920 $ 2,709 Net case reserves $ 741 $ 708 Net IBNR reserves 1,675 1,568 Total net carried claim and claim adjustment expense reserves $ 2,416 $ 2,276 40 Table of Contents Life & Group The Life & Group segment includes our run-off long-term care business as well as structured settlement obligations not funded by annuities related to certain property and casualty claimants.
December 31 (In millions) 2025 2024 Gross case reserves $ 1,052 $ 876 Gross IBNR reserves 2,324 2,044 Total gross carried claim and claim adjustment expense reserves $ 3,376 $ 2,920 Net case reserves $ 880 $ 741 Net IBNR reserves 1,961 1,675 Total net carried claim and claim adjustment expense reserves $ 2,841 $ 2,416 40 Table of Contents Life & Group The Life & Group segment includes our run-off long-term care business as well as structured settlement obligations not funded by annuities related to certain property and casualty claimants.
Morbidity is the frequency and severity of injury, illness, sickness and diseases contracted. Persistency is the percentage of policies remaining in force and can be affected by policy lapses, benefit reductions and death. Future premium rate increases are generally subject to regulatory approval, and therefore the exact timing and size of the approved rate increases are unknown.
Persistency is the percentage of policies remaining in force and can be affected by policy lapses, benefit reductions and death. Premium rate actions are generally subject to regulatory approval, and therefore the exact timing and size of the approved rate increases are unknown.
December 31 2024 2023 (In millions) Estimated Fair Value Effective Duration (In years) Estimated Fair Value Effective Duration (In years) Life & Group $ 14,915 9.8 $ 15,137 10.2 Property & Casualty and Corporate & Other 28,779 4.3 27,981 4.5 Total $ 43,694 6.2 $ 43,118 6.5 The investment portfolio is periodically analyzed for changes in duration and related price risk.
December 31 2025 2024 (In millions) Estimated Fair Value Effective Duration (In years) Estimated Fair Value Effective Duration (In years) Life & Group $ 15,584 9.7 $ 14,915 9.8 Property & Casualty and Corporate & Other 30,716 4.5 28,779 4.3 Total $ 46,300 6.3 $ 43,694 6.2 The investment portfolio is periodically analyzed for changes in duration and related price risk.
Impact of Natural and Man-Made Disasters and Mass Tort Claims • weather and other natural physical events, including the severity and frequency of storms, hail, snowfall and other winter conditions, natural disasters such as hurricanes, tornados and earthquakes, as well as climate change, including effects on global weather patterns, greenhouse gases, sea, land and air temperatures, sea levels, wildfires, rain, hail and snow; • regulatory requirements imposed by coastal state regulators in the wake of hurricanes or other natural disasters, including limitations on the ability to exit markets or to non-renew, cancel or change terms and conditions in policies, as well as mandatory assessments to fund any shortfalls arising from the inability of quasi-governmental insurers to pay claims; • man-made disasters, including the possible occurrence of terrorist attacks, the unpredictability of the nature, targets, severity or frequency of such events, and the effect of the absence or insufficiency of applicable terrorism legislation on coverages; • the occurrence of epidemics and pandemics; and • mass tort claims, including those related to exposure to potentially harmful products or substances such as glyphosate, lead paint, per- and polyfluoroalkyl substances (PFAS) and opioids, sexual abuse and molestation claims and claims arising from changes that repeal or weaken tort reforms.
Impact of Natural and Man-Made Disasters and Mass Tort Claims • weather and other natural physical events, including the severity and frequency of storms, hail, snowfall and other winter conditions, natural disasters such as hurricanes, tornados and earthquakes, as well as climate change, including effects on global weather patterns, greenhouse gases, sea, land and air temperatures, sea levels, wildfires, rain, hail and snow; • regulatory requirements imposed by coastal state regulators in the wake of hurricanes or other natural disasters, including limitations on the ability to exit markets or to non-renew, cancel or change terms and conditions in policies, as well as mandatory assessments to fund any shortfalls arising from the inability of quasi-governmental insurers to pay claims; • man-made disasters, including the possible occurrence of terrorist attacks, the unpredictability of the nature, targets, severity or frequency of such events, and the effect of the absence or insufficiency of applicable terrorism legislation on coverages; • the occurrence of epidemics and pandemics; and • mass tort claims, including those related to exposure to potentially harmful products or substances such as glyphosate, lead paint, per- and polyfluoroalkyl substances (PFAS) and opioids, sexual abuse and molestation claims and claims arising from changes in statutes of limitation and other changes that repeal or weaken tort reforms. 50 Table of Contents Our forward-looking statements speak only as of the date of the filing of this Annual Report on Form 10-K and we do not undertake any obligation to update or revise any forward-looking statement to reflect events or circumstances after the date of the filing of this Annual Report on Form 10-K, even if our expectations or any related events or circumstances change. 51 Table of Contents
However, the assumed pattern is itself based on several implicit assumptions such as the impact of inflation on medical costs and the rate at which claim professionals close claims. As a result, the effect on reserve estimates of a particular change in assumptions typically cannot be specifically quantified, and changes in these assumptions cannot be tracked over time.
However, this pattern is based on several implicit assumptions, such as the impact of inflation on claim costs and the rate at which claim professionals make claim payments and close claims. Consequently, the effect of changes in assumptions on reserve estimates typically cannot be specifically quantified, and these changes cannot be tracked over time.
December 31 (In millions) 2024 2023 Gross case reserves $ 3,690 $ 3,291 Gross IBNR reserves 7,646 6,812 Total gross carried claim and claim adjustment expense reserves $ 11,336 $ 10,103 Net case reserves $ 3,135 $ 2,878 Net IBNR reserves 6,804 6,143 Total net carried claim and claim adjustment expense reserves $ 9,939 $ 9,021 38 Table of Contents International The International segment underwrites property and casualty coverages on a global basis through a branch operation in Canada, a European business consisting of insurance companies based in the U.K. and Luxembourg and Hardy, our Lloyd's syndicate.
December 31 (In millions) 2025 2024 Gross case reserves $ 4,093 $ 3,690 Gross IBNR reserves 8,156 7,646 Total gross carried claim and claim adjustment expense reserves $ 12,249 $ 11,336 Net case reserves $ 3,508 $ 3,135 Net IBNR reserves 7,188 6,804 Total net carried claim and claim adjustment expense reserves $ 10,696 $ 9,939 38 Table of Contents International The International segment underwrites property and casualty coverages on a global basis through a branch operation in Canada, a European business consisting of insurance companies based in the U.K. and Luxembourg and Hardy, our Lloyd's syndicate.
Regulatory, Legal and Operational Factors • regulatory and legal initiatives and compliance with governmental regulations and other legal requirements, which are increasing in complexity and number, change frequently, sometimes conflict, and could expose us to significant monetary damages, regulatory enforcement actions, fines and/or criminal prosecution in one or more jurisdictions, including regulations related to cybersecurity protocols (which continue to evolve in breadth, sophistication and maturity in response to an ever-evolving threat landscape), or utilization of artificial intelligence, legal inquiries by state authorities, judicial interpretations within the regulatory framework, including interpretation of policy provisions, decisions regarding coverage and theories of liability, legislative actions that increase claimant activity, including those revising applicability of statutes of limitations, trends in litigation and the outcome of any litigation involving us and rulings and changes in tax laws and regulations; • regulatory limitations, impositions and restrictions upon us, including with respect to our ability to increase premium rates, and the effects of assessments and other surcharges for guaranty funds and second-injury funds, other mandatory pooling arrangements and future assessments levied on insurance companies; • regulatory limitations and restrictions, including limitations upon our ability to receive dividends from our insurance subsidiaries, imposed by regulatory authorities, including regulatory capital adequacy standards; • breaches of our or our vendors' data security infrastructure resulting in unauthorized access to systems and information, and/or interruption of operations; and • regulatory and legal implications relating to the sophisticated cyber incident sustained by the Company in March 2021 that may arise.
Regulatory, Legal and Operational Factors • regulatory and legal initiatives and compliance with governmental regulations and other legal requirements, which are increasing in complexity and number, change frequently, sometimes conflict, and could expose us to significant monetary damages, regulatory enforcement actions, fines and/or criminal prosecution in one or more jurisdictions, including regulations related to cybersecurity protocols (which continue to evolve in breadth, sophistication and maturity in response to an ever-evolving threat landscape) or utilization of artificial intelligence (AI), legal inquiries by state authorities, judicial interpretations within the regulatory framework, including interpretation of policy provisions, decisions regarding coverage and theories of liability, legislative actions that increase claimant activity, including those revising applicability of statutes of limitations, trends in litigation and the outcome of any litigation involving us and rulings and changes in tax laws and regulations; • regulatory limitations, impositions and restrictions upon us, including with respect to our ability to increase premium rates, and the effects of assessments and other surcharges for guaranty funds and second-injury funds, other mandatory pooling arrangements and future assessments levied on insurance companies; • regulatory limitations and restrictions, including limitations upon our ability to receive dividends from our insurance subsidiaries, imposed by regulatory authorities, including regulatory capital adequacy standards; • additional complexities and greater risk to the effectiveness of controls with the incorporation of AI into our and our third-party service providers' operations, including the possibility of inaccurate or biased outputs, degradation in model performance, unauthorized use or disclosure of data used to train AI models, and the potential for AI to be misused to perpetrate fraud or evade monitoring controls; and • breaches of our or our vendors' data security infrastructure resulting in unauthorized access to systems and information, and/or interruption of operations.
December 31 (In millions) 2024 2023 Gross case reserves $ 2,023 $ 1,604 Gross IBNR reserves 5,403 5,527 Total gross carried claim and claim adjustment expense reserves $ 7,426 $ 7,131 Net case reserves $ 1,697 $ 1,392 Net IBNR reserves 4,282 4,524 Total net carried claim and claim adjustment expense reserves $ 5,979 $ 5,916 36 Table of Contents Commercial Commercial works with a network of brokers and independent agents to market a broad range of property and casualty insurance products to all types of insureds targeting small business, construction, middle markets and other commercial customers.
December 31 (In millions) 2025 2024 Gross case reserves $ 2,166 $ 2,023 Gross IBNR reserves 5,618 5,403 Total gross carried claim and claim adjustment expense reserves $ 7,784 $ 7,426 Net case reserves $ 1,801 $ 1,697 Net IBNR reserves 4,387 4,282 Total net carried claim and claim adjustment expense reserves $ 6,188 $ 5,979 36 Table of Contents Commercial Commercial works with a network of retail and wholesale brokers and independent agents to market a broad range of property and casualty insurance products to all types of insureds targeting small business, construction, middle market and other commercial customers.
Years ended December 31 (In millions) 2024 2023 Fixed maturity securities: Corporate bonds and other $ (57) $ (57) States, municipalities and political subdivisions 1 10 Asset-backed (46) (44) Total fixed maturity securities (102) (91) Non-redeemable preferred stock 21 4 Derivatives, short-term and other — (1) Mortgage loans — (11) Net investment losses (81) (99) Income tax benefit on net investment losses 17 20 Net investment losses, after tax $ (64) $ (79) Pretax net investment losses decreased $18 million for 2024 as compared with 2023 driven by the favorable change in fair value of non-redeemable preferred stock and lower net losses on disposals of fixed maturity securities, partially offset by higher impairment losses.
Years ended December 31 (In millions) 2025 2024 Fixed maturity securities: Corporate bonds and other $ (64) $ (57) States, municipalities and political subdivisions (1) 1 Asset-backed (18) (46) Total fixed maturity securities (83) (102) Non-redeemable preferred stock 7 21 Derivatives, short-term and other — — Mortgage loans (5) — Net investment losses (81) (81) Income tax benefit on net investment losses 17 17 Net investment losses, after tax $ (64) $ (64) Pretax net investment losses for 2025 were consistent with 2024 as lower impairment losses were offset by a lower favorable change in the fair value of non-redeemable preferred stock and higher net losses on disposals of fixed maturity securities.
These significant factors are the ones that we believe could most likely materially affect the reserves. This discussion covers the major types of business for which we believe a material deviation to our reserves is reasonably possible. There can be no assurance that actual experience will be consistent with the current assumptions or with the variation indicated by the discussion.
This discussion covers the major types of business for which we believe a material deviation in our reserves is reasonably possible. There can be no assurance that actual experience will be consistent with the current assumptions or with the variation indicated in the discussion.
Years ended December 31 (In millions) 2024 2023 Fixed income securities: Taxable fixed income securities $ 1,940 $ 1,798 Tax-exempt fixed income securities 144 178 Total fixed income securities 2,084 1,976 Limited partnership and common stock investments 320 202 Other, net of investment expense 93 86 Net investment income $ 2,497 $ 2,264 Effective income yield for the fixed income securities portfolio 4.8 % 4.7 % Limited partnership and common stock return 13.3 % 9.4 % Net investment income increased $233 million in 2024 as compared with 2023 driven by favorable limited partnership and common stock returns, as well as higher income from fixed income securities as a result of a larger invested asset base and favorable reinvestment rates.
Years ended December 31 (In millions) 2025 2024 Fixed income securities: Taxable fixed income securities $ 2,012 $ 1,940 Tax-exempt fixed income securities 165 144 Total fixed income securities 2,177 2,084 Limited partnership and common stock investments 302 320 Other, net of investment expense 78 93 Net investment income $ 2,557 $ 2,497 Effective income yield for the fixed income securities portfolio 4.9 % 4.8 % Limited partnership and common stock return for the year 11.1 % 13.3 % Net investment income increased $60 million in 2025 as compared with 2024 driven by higher income from fixed income securities as a result of a larger invested asset base and favorable reinvestment rates partially offset by lower common stock returns.
Underwriting gain (loss) is deemed to be a non-GAAP financial measure and is calculated pretax as net earned premiums less total insurance expenses, which includes insurance claims and policyholders' benefits, amortization of deferred acquisition costs and insurance related administrative expenses. Net income (loss) is the most directly comparable GAAP measure.
We use underwriting gain (loss) and underlying underwriting gain (loss), calculated using GAAP financial results, to monitor our insurance operations. Underwriting gain (loss) is deemed to be a non-GAAP financial measure and is calculated pretax as net earned premiums less total insurance expenses, which includes insurance claims and policyholders' benefits, amortization of deferred acquisition costs and insurance related administrative expenses.
December 31 (In millions) 2024 2023 Gross case reserves $ 1,241 $ 1,353 Gross IBNR reserves 1,431 1,333 Total gross carried claim and claim adjustment expense reserves $ 2,672 $ 2,686 Net case reserves $ 120 $ 129 Net IBNR reserves 268 239 Total net carried claim and claim adjustment expense reserves $ 388 $ 368 42 Table of Contents INVESTMENTS Net Investment Income The significant components of Net investment income are presented in the following table.
December 31 (In millions) 2025 2024 Gross case reserves $ 1,196 $ 1,241 Gross IBNR reserves 1,403 1,431 Total gross carried claim and claim adjustment expense reserves $ 2,599 $ 2,672 Net case reserves $ 119 $ 120 Net IBNR reserves 238 268 Total net carried claim and claim adjustment expense reserves $ 357 $ 388 42 Table of Contents INVESTMENTS Net Investment Income The significant components of Net investment income are presented in the following table.
Years ended December 31 (In millions, except ratios, rate, renewal premium change and retention) 2024 2023 Gross written premiums $ 1,483 $ 1,485 Net written premiums 1,262 1,237 Net earned premiums 1,256 1,176 Underwriting gain 76 86 Net investment income 131 103 Core income 153 145 Other performance metrics: Loss ratio 60.9 % 61.4 % Expense ratio 33.1 31.2 Combined ratio 94.0 % 92.6 % Less: Effect of catastrophe impacts 3.2 2.5 Less: Effect of (favorable) unfavorable development-related items (0.4) 1.1 Underlying combined ratio 91.2 % 89.0 % Underlying loss ratio 58.1 % 57.8 % Rate (1) % 3 % Renewal premium change — 6 Retention 82 83 New business $ 288 $ 302 2024 Compared with 2023 Gross written premiums for International decreased $2 million in 2024 as compared with 2023.
Years ended December 31 (In millions, except ratios, rate, renewal premium change and retention) 2025 2024 Net written premiums $ 1,347 $ 1,262 Net earned premiums 1,311 1,256 Underwriting gain 115 76 Net investment income 156 131 Core income 207 153 Other performance metrics: Loss ratio 58.4 % 60.9 % Expense ratio 32.8 33.1 Combined ratio 91.2 % 94.0 % Less: Effect of catastrophe impacts 1.8 3.2 Less: Effect of favorable development-related items (1.9) (0.4) Underlying combined ratio 91.3 % 91.2 % Underlying loss ratio 58.5 % 58.1 % Rate (4) % (1) % Renewal premium change (1) — Retention 86 82 New business $ 370 $ 288 2025 Compared with 2024 Net written premiums for International increased $85 million in 2025 as compared with 2024.
The combined ratio of 92.6% increased 2.2 points in 2024 as compared with 2023 primarily due to a 1.3 point increase in the loss ratio and a 0.8 point increase in the expense ratio.
The combined ratio of 95.3% increased 2.7 points in 2025 as compared with 2024 due to a 2.0 point increase in the loss ratio and a 0.7 point increase in the expense ratio.
Best and Moody’s maintain positive outlooks across the Company's Insurer Financial Strength and Senior Debt Ratings. A.M. Best revised its outlook on the Company's ratings to positive from stable in December 2024. Moody's revised its outlook on the Company's ratings to positive from stable in November 2024.
Best upgraded the Company's Insurer Financial Strength and Senior Debt Ratings and revised the outlook on the ratings to stable from positive in December 2025. Moody's maintains a positive outlook on the Company's ratings after revising it to positive from stable in November 2024. S&P and Fitch maintain stable outlooks across the Company’s Insurer Financial Strength and Senior Debt Ratings.
On February 7, 2025, our Board of Directors declared a quarterly cash dividend of $0.46 per share and a special cash dividend of $2.00 per share, payable March 13, 2025 to stockholders of record on February 24, 2025.
On February 6, 2026, our Board of Directors declared a quarterly cash dividend of $0.48 per share and a special cash dividend of $2.00 per share, payable March 12, 2026 to stockholders of record on February 23, 2026.
Net written premiums for Commercial increased $589 million in 2024 as compared with 2023. The increase in net earned premiums was consistent with the trend in net written premiums. Core income increased $50 million in 2024 as compared with 2023, driven by improved underlying underwriting results and higher net investment income partially offset by higher catastrophe losses.
The increase in net earned premiums was consistent with the trend in net written premiums. Core income increased $118 million in 2025 as compared with 2024, driven by lower catastrophe losses, improved underlying underwriting results and higher net investment income partially offset by unfavorable net prior year loss reserve development.
(3) The Claim and claim adjustment expense reserves reflected above are not discounted and represent our estimate of the amount and timing of the ultimate settlement and administration of gross claims based on our assessment of facts and circumstances known as of December 31, 2024. See the Reserves - Estimates and Uncertainties section of this MD&A for further information.
(2) The lease obligations reflected above are not discounted. (3) The Claim and claim adjustment expense reserves reflected above are not discounted and represent our estimate of the amount and timing of the ultimate settlement and administration of gross claims based on our assessment of facts and circumstances known as of December 31, 2025.
We reported catastrophe losses, net of reinsurance, of $358 million and $236 million for the years ended December 31, 2024 and 2023. Catastrophe losses for the years ended December 31, 2024 and 2023 were driven by severe weather related events, including $71 million for Hurricane Helene and $33 million for Hurricane Milton in 2024.
Catastrophe losses for the years ended December 31, 2025 and 2024 were driven by severe weather related events, including $64 million for the California wildfires in 2025 and $71 million for Hurricane Helene and $33 million for Hurricane Milton in 2024.
Financing activities for the periods presented include: • In 2024, we issued $500 million of 5.125% notes due February 15, 2034 and repaid the $550 million outstanding aggregate principal balance of our 3.95% senior notes which came due May 15, 2024. • In 2024, we paid dividends of $1,025 million and repurchased 450,000 shares of our common stock at an aggregate cost of $20 million. • In 2023, we issued $500 million of 5.50% senior notes due June 15, 2033 and repaid the $243 million outstanding aggregate principal balance of our 7.25% debenture which came due November 15, 2023. • In 2023, we paid dividends of $787 million and repurchased 550,000 shares of our common stock at an aggregate cost of $24 million.
Financing activities for the periods presented include: • In 2025, we issued $500 million of 5.20% notes due August 15, 2035 and repaid at par the $500 million outstanding aggregate principal balance of our 4.50% senior notes in advance of their March 1, 2026 maturity date. • In 2025, we paid dividends of $1,047 million and repurchased 700,000 shares of common stock at an aggregate cost of $34 million. • In 2024, we issued $500 million of 5.125% notes due February 15, 2034 and repaid the $550 million outstanding aggregate principal balance of our 3.95% senior notes which came due May 15, 2024. • In 2024, we paid dividends of $1,025 million and repurchased 450,000 shares of our common stock at an aggregate cost of $20 million.
Surety offers small, medium and large contract and commercial surety bonds. Surety provides surety and fidelity bonds in all 50 states. Warranty and Alternative Risks provides extended service contracts and insurance products that provide protection from the financial burden associated with mechanical breakdown and other related losses, primarily for vehicles, portable electronic communication devices and other consumer goods.
Surety offers small, medium and large contract and commercial surety bonds. Surety provides surety and fidelity bonds in all 50 states. Warranty and Alternative Risks provides extended service contracts and related insurance products covering mechanical breakdown and similar losses for vehicles, portable electronics and other consumer goods.
Some of these assumptions are explicit assumptions that are required of a particular method, but most of the assumptions are implicit and cannot be precisely quantified. An example of an explicit assumption is the pattern employed in the paid development method.
Some of these assumptions are explicit and required by specific methods, while most are implicit and cannot be precisely quantified. An example of an explicit assumption is the pattern used in the paid or incurred development method.
Catastrophe losses were $40 million, or 3.2 points of the loss ratio, for 2024, as compared with $29 million, or 2.5 points of the loss ratio, for 2023. Favorable net prior year loss reserve development of $6 million was recorded in 2024 compared with unfavorable net prior year loss reserve development of $13 million recorded in 2023.
Catastrophe losses were $217 million, or 3.8 points of the loss ratio, for 2025, as compared with $318 million, or 6.2 points of the loss ratio, for 2024. 37 Table of Contents Unfavorable net prior year loss reserve development of $39 million was recorded in 2025 compared with $16 million of favorable net prior year loss reserve development recorded in 2024.
Years ended December 31 (In millions) 2024 2023 Operating Revenues Net earned premiums $ 10,211 $ 9,480 Net investment income 2,497 2,264 Non-insurance warranty revenue 1,609 1,624 Other revenues 34 30 Total operating revenues 14,351 13,398 Claims, Benefits and Expenses Net incurred claims and benefits (re-measurement loss of $125 and $88) 7,704 7,039 Policyholders' dividends 34 29 Amortization of deferred acquisition costs 1,798 1,644 Non-insurance warranty expense 1,547 1,544 Insurance related administrative expenses 1,275 1,251 Interest expense 133 127 Other expenses 197 147 Total claims, benefits and expenses 12,688 11,781 Income tax expense on core income (347) (333) Core income 1,316 1,284 Net investment losses (81) (99) Income tax benefit on net investment losses 17 20 Net investment losses, after tax (64) (79) Pension settlement transaction losses (371) — Income tax benefit on pension settlement transaction losses 78 — Pension settlement transaction losses, after tax (293) — Net income $ 959 $ 1,205 2024 Compared with 2023 Net income was $959 million for 2024, which includes a $293 million after-tax loss from pension settlement transactions, as compared with $1,205 million for 2023.
Years ended December 31 (In millions) 2025 2024 Operating Revenues Net earned premiums $ 10,900 $ 10,211 Net investment income 2,557 2,497 Non-insurance warranty revenue 1,577 1,609 Other revenues 36 34 Total operating revenues 15,070 14,351 Claims, Benefits and Expenses Net incurred claims and benefits (re-measurement loss of $104 and $125) 8,258 7,704 Policyholders' dividends 36 34 Amortization of deferred acquisition costs 1,898 1,798 Non-insurance warranty expense 1,526 1,547 Insurance related administrative expenses 1,349 1,275 Interest expense 135 133 Other expenses 167 197 Total claims, benefits and expenses 13,369 12,688 Income tax expense on core income (359) (347) Core income 1,342 1,316 Net investment losses (81) (81) Income tax benefit on net investment losses 17 17 Net investment losses, after tax (64) (64) Pension settlement transaction losses — (371) Income tax benefit on pension settlement transaction losses — 78 Pension settlement transaction losses, after tax — (293) Net income $ 1,278 $ 959 2025 Compared with 2024 Net income was $1,278 million for 2025 as compared with $959 million for 2024, which included a $293 million after-tax loss from pension settlement transactions.
Years ended December 31 (In millions, except ratios, rate, renewal premium change and retention) 2024 2023 Gross written premiums $ 6,932 $ 7,113 Gross written premiums excluding third-party captives 3,895 3,800 Net written premiums 3,445 3,329 Net earned premiums 3,361 3,307 Underwriting gain 249 317 Net investment income 626 558 Core income 694 708 Other performance metrics: Loss ratio 59.5 % 58.2 % Expense ratio 32.8 32.0 Dividend ratio 0.3 0.2 Combined ratio 92.6 % 90.4 % Less: Effect of catastrophe impacts — — Less: Effect of favorable development-related items (0.3) (0.3) Underlying combined ratio 92.9 % 90.7 % Underlying loss ratio 59.8 % 58.5 % Rate 1 % — % Renewal premium change 2 1 Retention 89 88 New business $ 462 $ 481 2024 Compared with 2023 Gross written premiums, excluding third-party captives, for Specialty increased $95 million in 2024 as compared with 2023 driven by retention and favorable renewal premium change.
Years ended December 31 (In millions, except ratios, rate, renewal premium change and retention) 2025 2024 Net written premiums $ 3,515 $ 3,445 Net earned premiums 3,472 3,361 Underwriting gain 164 249 Net investment income 650 626 Core income 637 694 Other performance metrics: Loss ratio 61.5 % 59.5 % Expense ratio 33.5 32.8 Dividend ratio 0.3 0.3 Combined ratio 95.3 % 92.6 % Less: Effect of catastrophe impacts — — Less: Effect of unfavorable (favorable) development-related items 1.1 (0.3) Underlying combined ratio 94.2 % 92.9 % Underlying loss ratio 60.4 % 59.8 % Rate 3 % 1 % Renewal premium change 4 2 Retention 86 89 New business $ 487 $ 462 2025 Compared with 2024 Net written premiums for Specialty increased $70 million in 2025 as compared with 2024 driven by rate partially offset by lower retention.
Based on 2024 earned premiums, our estimated deductible under the program is $1.2 billion for 2025.
Based on 2025 earned premiums, our estimated deductible under the program is 28 Table of Contents $1.4 billion for 2026.
Our recorded reserves are management's best estimate. In order to provide an indication of the variability associated with our net reserves, the following discussion provides a sensitivity analysis that shows the approximate estimated impact of variations in significant factors affecting our reserve estimates for particular types of business.
Our recorded reserves are management's best estimate. To indicate the variability associated with our recorded reserves, the following discussion provides a sensitivity analysis showing the approximate estimated impact of variations in significant factors affecting our reserve estimates for particular types of business. These significant factors are those we believe could most likely materially affect the reserves.
Years ended December 31 (In millions, except ratios, rate, renewal premium change and retention) 2024 2023 Gross written premiums $ 6,964 $ 6,120 Gross written premiums excluding third-party captives 6,816 5,994 Net written premiums 5,469 4,880 Net earned premiums 5,158 4,547 Underwriting gain 171 182 Net investment income 733 645 Core income 702 652 Other performance metrics: Loss ratio 68.3 % 65.9 % Expense ratio 27.9 29.6 Dividend ratio 0.5 0.5 Combined ratio 96.7 % 96.0 % Less: Effect of catastrophe impacts 6.2 4.5 Less: Effect of favorable development-related items (0.1) (0.1) Underlying combined ratio 90.6 % 91.6 % Underlying loss ratio 62.2 % 61.5 % Rate 6 % 7 % Renewal premium change 7 10 Retention 84 84 New business $ 1,512 $ 1,297 2024 Compared with 2023 Gross written premiums for Commercial increased $844 million in 2024 as compared with 2023 driven by favorable renewal premium change, rate and higher new business.
Years ended December 31 (In millions, except ratios, rate, renewal premium change and retention) 2025 2024 Net written premiums $ 5,821 $ 5,469 Net earned premiums 5,695 5,158 Underwriting gain 272 171 Net investment income 775 733 Core income 820 702 Other performance metrics: Loss ratio 67.9 % 68.3 % Expense ratio 26.8 27.9 Dividend ratio 0.5 0.5 Combined ratio 95.2 % 96.7 % Less: Effect of catastrophe impacts 3.8 6.2 Less: Effect of unfavorable (favorable) development-related items 0.9 (0.1) Underlying combined ratio 90.5 % 90.6 % Underlying loss ratio 63.2 % 62.2 % Rate 5 % 6 % Renewal premium change 6 7 Retention 82 84 New business $ 1,491 $ 1,512 2025 Compared with 2024 Net written premiums for Commercial increased $352 million in 2025 as compared with 2024 driven by favorable renewal premium change, inclusive of rate, partially offset by lower retention.
Statutory margin is the excess of carried reserves over best estimate reserves. As of September 30, 2024, statutory long-term care margin increased to $1.4 billion from $1.3 billion, primarily driven by a more favorable interest rate environment resulting in a higher yielding investment portfolio. 28 Table of Contents CATASTROPHES AND RELATED REINSURANCE Various events can cause catastrophe losses.
Statutory margin is the excess of carried reserves over best estimate reserves. As of September 30, 2025, statutory long-term care margin increased to $1.5 billion from $1.4 billion. 27 Table of Contents CATASTROPHES AND RELATED REINSURANCE Various events can cause catastrophe losses.
If actual or expected future experience differs from these assumptions, the reserves may not be adequate, requiring us to increase reserves. The reserves are discounted using upper-medium grade fixed income instrument yields as of each reporting date. In addition, we may not receive regulatory approval for the level of premium rate increases we request.
If actual or expected future experience differs from these assumptions, the reserves may not be adequate, requiring us to increase reserves. The reserves are discounted using upper-medium grade fixed income instrument yields as of each reporting date. The reserving process is discussed in further detail in the Reserves - Estimates and Uncertainties section below.