Risk Factors—Risks Related to Doing Business in China—PRC regulation of loans to and direct investment in PRC entities by offshore holding companies and governmental control of currency conversion may delay or prevent us from making loans or additional capital contribution to our mainland China subsidiaries, which could materially and adversely affect our liquidity and our ability to fund and expand our business.” We expect that substantially all of our future revenues will be denominated in Renminbi for the foreseeable future.
Risk Factors—Risks Related to Doing Business in China—PRC regulation of loans to and direct investment in PRC entities by offshore holding companies and governmental control of currency conversion may delay or prevent us from making loans or additional capital contribution to our Chinese mainland subsidiaries, which could materially and adversely affect our liquidity and our ability to fund and expand our business.” We expect that substantially all of our future revenues will be denominated in Renminbi for the foreseeable future.
As GBB customers generally use cash settlement with no credit term and most of them are trading companies which will resell the products procured on our platform, we generally set prices on our GBB platform to be lower than our ZKH platform , which explains the higher gross margin of our ZKH platform . 102 Table of Contents Our cost of revenues primarily consists of purchase price of products under our product sales model, and also includes inbound shipping charges and write-downs of inventories.
As GBB customers generally use cash settlement with no credit term and most of them are trading companies which will resell the products procured on our platform, we generally set prices on our GBB platform to be lower than our ZKH platform , which explains the higher gross margin of our ZKH platform . 104 Table of Contents Our cost of revenues primarily consists of purchase price of products under our product sales model, and also includes inbound shipping charges and write-downs of inventories.
Risk Factors—Risks Related to Doing Business in China—If we are classified as a PRC resident enterprise for PRC income tax purposes, such classification could result in unfavorable tax consequences to us and our non-PRC shareholders or ADS holders.” 107 Table of Contents Results of Operations The following table sets forth a summary of our consolidated results of operations for the years presented, both in absolute amount and as a percentage of our total net revenues for the years presented.
Risk Factors—Risks Related to Doing Business in China—If we are classified as a PRC resident enterprise for PRC income tax purposes, such classification could result in unfavorable tax consequences to us and our non-PRC shareholders or ADS holders.” 109 Table of Contents Results of Operations The following table sets forth a summary of our consolidated results of operations for the years presented, both in absolute amount and as a percentage of our total net revenues for the years presented.
Under our marketplace model, suppliers sell products to customers over our platform and pay us commissions on their sales. Net service revenues consist of such commissions earned from suppliers for sales made through our platform.
Under our marketplace model, suppliers sell products to customers over our platform and pay us commissions on sales. Net service revenues consist of such commissions earned from suppliers for sales made through our platform.
Our product sales model contributes the majority of our revenues. Under our product sales model, we purchase products from suppliers and sell them to our customers. Under our marketplace model, suppliers sell products to customers over our platform and pay us commissions on their sales.
Our product sales model contributes the majority of our revenues. Under our product sales model, we purchase products from suppliers and sell them to our customers. Under our marketplace model, suppliers sell products to customers over our platform and pay us commissions on sales.
Dividends paid by our wholly foreign-owned subsidiary in mainland China to our intermediary holding company in Hong Kong will be subject to a withholding tax rate of 10%, unless the Hong Kong entity satisfies all the requirements under the Arrangement between Mainland China and the Hong Kong Special Administrative Region for the Avoidance of Double Taxation and the Prevention of Fiscal Evasion with respect to Taxes on Income and receives approval from the tax authority.
Dividends paid by our wholly foreign-owned subsidiary in Chinese mainland to our intermediary holding company in Hong Kong will be subject to a withholding tax rate of 10%, unless the Hong Kong entity satisfies all the requirements under the Arrangement between Chinese mainland and the Hong Kong Special Administrative Region for the Avoidance of Double Taxation and the Prevention of Fiscal Evasion with respect to Taxes on Income and receives approval from the tax authority.
Critical Accounting Estimates An accounting estimate is considered critical if it requires to be made based on assumptions about matters that are highly uncertain at the time such estimate is made, and if different accounting estimates that reasonably could have been used, or changes in the accounting estimates that are reasonably likely to occur periodically, could materially impact the consolidated financial statements. 115 Table of Contents We prepare our financial statements in conformity with U.S.
Critical Accounting Estimates An accounting estimate is considered critical if it requires to be made based on assumptions about matters that are highly uncertain at the time such estimate is made, and if different accounting estimates that reasonably could have been used, or changes in the accounting estimates that are reasonably likely to occur periodically, could materially impact the consolidated financial statements. 117 Table of Contents We prepare our financial statements in conformity with U.S.
Remittance of dividends by a wholly foreign-owned company out of mainland China is subject to examination by the banks designated by SAFE. Our mainland China subsidiaries have not paid dividends and will not be able to pay dividends until they generate accumulated profits and meet the requirements for statutory reserve funds. C. Research and Development, Patents and Licenses, etc.
Remittance of dividends by a wholly foreign-owned company out of Chinese mainland is subject to examination by the banks designated by SAFE. Our Chinese mainland subsidiaries have not paid dividends and will not be able to pay dividends until they generate accumulated profits and meet the requirements for statutory reserve funds. C. Research and Development, Patents and Licenses, etc.
Accounts payable turnover days on a GMV basis for a given period are equal to the average of the accounts payable and notes payable at the beginning and the end of the period divided by cost of GMV, which is equal to GMV minus gross profit, during the period and then multiplied by the number of days during the period. 112 Table of Contents Our net accounts receivable primarily includes amounts due from customers.
Accounts payable turnover days on a GMV basis for a given period are equal to the average of the accounts payable and notes payable at the beginning and the end of the period divided by cost of GMV, which is equal to GMV minus gross profit, during the period and then multiplied by the number of days during the period. 114 Table of Contents Our net accounts receivable primarily includes amounts due from customers.
We will continue to optimize our inventory management via system integration with more suppliers, the usage of direct shipping in more orders and the reduction of secondary transport movements from warehouses to customers as appropriate. 103 Table of Contents Key Components of Results of Operations Revenues Our net revenues are comprised of net product revenues, net service revenues and other revenues.
We will continue to optimize our inventory management via system integration with more suppliers, the usage of direct shipping in more orders and the reduction of secondary transport movements from warehouses to customers as appropriate. 105 Table of Contents Key Components of Results of Operations Revenues Our net revenues are comprised of net product revenues, net service revenues and other revenues.
If our holding company in the Cayman Islands or any of our subsidiaries outside of mainland China were deemed to be a “resident enterprise” under the PRC Enterprise Income Tax Law, it would be subject to enterprise income tax on its worldwide income at a rate of 25%. See “Item 3. Key Information—D.
If our holding company in the Cayman Islands or any of our subsidiaries outside of Chinese mainland were deemed to be a “resident enterprise” under the PRC Enterprise Income Tax Law, it would be subject to enterprise income tax on its worldwide income at a rate of 25%. See “Item 3. Key Information—D.
Other than as discussed above, we did not have any significant capital and other commitments as of December 31, 2024. We intend to fund our future material cash requirements with our existing cash balance and other financing alternatives. We have not entered into any financial guarantees or other commitments to guarantee the payment obligations of any third parties.
Other than as discussed above, we did not have any significant capital and other commitments as of December 31, 2025. We intend to fund our future material cash requirements with our existing cash balance and other financing alternatives. We have not entered into any financial guarantees or other commitments to guarantee the payment obligations of any third parties.
In addition, our wholly foreign owned subsidiaries in mainland China may allocate a portion of their after-tax profits based on accounting standards in mainland China to enterprise expansion funds and staff bonus and welfare funds at their discretion. The statutory reserve funds and the discretionary funds are not distributable as cash dividends.
In addition, our wholly foreign owned subsidiaries in Chinese mainland may allocate a portion of their after-tax profits based on accounting standards in Chinese mainland to enterprise expansion funds and staff bonus and welfare funds at their discretion. The statutory reserve funds and the discretionary funds are not distributable as cash dividends.
British Virgin Islands Under the current laws of the British Virgin Islands, entities incorporated in the British Virgin Islands are not subject to tax on their income or capital gains. 106 Table of Contents Hong Kong Under the current Hong Kong Inland Revenue Ordinance, our subsidiaries incorporated in Hong Kong are subject to 16.5% Hong Kong profit tax on their taxable income generated from operations in Hong Kong.
British Virgin Islands Under the current laws of the British Virgin Islands, entities incorporated in the British Virgin Islands are not subject to tax on their income or capital gains. 108 Table of Contents Hong Kong Under the current Hong Kong Inland Revenue Ordinance, our subsidiaries incorporated in Hong Kong are subject to 16.5% Hong Kong profit tax on their taxable income generated from operations in Hong Kong.
Additionally, payments of dividends by our subsidiaries incorporated in Hong Kong are not subject to any Hong Kong withholding tax. Mainland China Generally, our subsidiaries incorporated in mainland China are subject to enterprise income tax on their worldwide taxable income as determined under PRC tax laws and accounting standards at a rate of 25%.
Additionally, payments of dividends by our subsidiaries incorporated in Hong Kong are not subject to any Hong Kong withholding tax. Chinese mainland Generally, our subsidiaries incorporated in Chinese mainland are subject to enterprise income tax on their worldwide taxable income as determined under PRC tax laws and accounting standards at a rate of 25%.
As a Cayman Islands exempted company and offshore holding company, we are permitted under PRC laws and regulations to provide funding to our mainland China subsidiaries only through loans or capital contributions, subject to the approval or registration of government authorities and limits on the amount of capital contributions and loans.
As a Cayman Islands exempted company and offshore holding company, we are permitted under PRC laws and regulations to provide funding to our Chinese mainland subsidiaries only through loans or capital contributions, subject to the approval or registration of government authorities and limits on the amount of capital contributions and loans.
Under laws and regulations in mainland China, each of our mainland China subsidiaries is required to set aside at least 10% of its after-tax profits each year, if any, to fund certain statutory reserve funds until such reserve funds reach 50% of their registered capital.
Under laws and regulations in Chinese mainland, each of our Chinese mainland subsidiaries is required to set aside at least 10% of its after-tax profits each year, if any, to fund certain statutory reserve funds until such reserve funds reach 50% of their registered capital.
This may delay us from using the proceeds from our initial public offering to make loans or capital contributions to our mainland China subsidiaries. However, most of these uses are subject to PRC regulations. See “Item 3. Key Information—D.
This may delay us from using the proceeds from our initial public offering to make loans or capital contributions to our Chinese mainland subsidiaries. However, most of these uses are subject to PRC regulations. See “Item 3. Key Information—D.
However, approval from or registration with competent government authorities is required where the Renminbi is to be converted into foreign currency and remitted out of mainland China to pay capital expenses such as the repayment of loans denominated in foreign currencies.
However, approval from or registration with competent government authorities is required where the Renminbi is to be converted into foreign currency and remitted out of Chinese mainland to pay capital expenses such as the repayment of loans denominated in foreign currencies.
Holding Company Structure ZKH Group Limited is a holding company with no material operations of its own. We conduct our operations primarily through our mainland China subsidiaries. As a result, the ability of ZKH Group Limited to pay dividends depends upon dividends paid by its mainland China subsidiaries.
Holding Company Structure ZKH Group Limited is a holding company with no material operations of its own. We conduct our operations primarily through our Chinese mainland subsidiaries. As a result, the ability of ZKH Group Limited to pay dividends depends upon dividends paid by its Chinese mainland subsidiaries.
Our cash denominated in U.S. dollars in 2024 mainly consisted of the proceeds from our initial public offering. Material cash requirements Our material cash requirements as of December 31, 2024 primarily include repayment of our revolving credit facilities, capital commitments and operating lease commitments.
Our cash denominated in U.S. dollars in 2025 mainly consisted of the proceeds from our initial public offering. Material cash requirements Our material cash requirements as of December 31, 2025 primarily include repayment of our revolving credit facilities, capital commitments and operating lease commitments.
In addition, the wholly foreign-owned subsidiaries in mainland China are permitted to pay dividends to ZKH Group Limited only out of its retained earnings, if any, as determined in accordance with accounting standards in mainland China and regulations.
In addition, the wholly foreign-owned subsidiaries in Chinese mainland are permitted to pay dividends to ZKH Group Limited only out of its retained earnings, if any, as determined in accordance with accounting standards in Chinese mainland and regulations.
If the existing subsidiaries in mainland China or any newly formed ones incur debt on their own behalf in the future, the instruments governing their debt may restrict their ability to pay dividends to ZKH Group Limited.
If the existing subsidiaries in Chinese mainland or any newly formed ones incur debt on their own behalf in the future, the instruments governing their debt may restrict their ability to pay dividends to ZKH Group Limited.
For the discussion covering items for the fiscal year ended December 31, 2023 and a comparison between the fiscal year ended December 31, 2023 and 2022, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
For the discussion covering items for the fiscal year ended December 31, 2024 and a comparison between the fiscal year ended December 31, 2024 and 2023, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
For the discussion covering items for the fiscal year ended December 31, 2023 and a comparison between the fiscal year ended December 31, 2023 and 2022, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
For the discussion covering items for the fiscal year ended December 31, 2024 and a comparison between the fiscal year ended December 31, 2024 and 2023, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
For the discussion covering items for the fiscal year ended December 31, 2023 and a comparison between the fiscal year ended December 31, 2023 and 2022, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
For the discussion covering items for the fiscal year ended December 31, 2024 and a comparison between the fiscal year ended December 31, 2024 and 2023, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
Therefore, our mainland China subsidiaries are allowed to pay dividends in foreign currencies to us without prior SAFE approval by following certain routine procedural requirements.
Therefore, our Chinese mainland subsidiaries are allowed to pay dividends in foreign currencies to us without prior SAFE approval by following certain routine procedural requirements.
In 2022, 2023 and 2024, we derived net product revenues from both our ZKH platform and our GBB platform , and a majority of net service revenues from our ZKH platform .
In 2023, 2024 and 2025, we derived net product revenues from both our ZKH platform and our GBB platform , and a majority of net service revenues from our ZKH platform .
We held cash denominated in U.S. dollars equivalent to RMB929.4 million, RMB737.1 million, RMB737.1 million and RMB680.6 million as of January 1, 2023, December 31, 2023, January 1, 2024 and December 31, 2024, respectively. Our cash denominated in U.S. dollars in 2023 mainly consisted of the proceeds from our initial public offering.
We held cash denominated in U.S. dollars equivalent to RMB737.1 million, RMB680.6 million, RMB680.6 million and RMB325.4 million as of January 1, 2024, December 31, 2024, January 1, 2025 and December 31, 2025, respectively. Our cash denominated in U.S. dollars in 2024 mainly consisted of the proceeds from our initial public offering.
The continued growth of our customer base depends on our ability to retain existing customers and acquire new customers. The number of our customers increased from over 58,000 in 2022 to over 66,000 in 2023, and further to over 83,000 in 2024.
The continued growth of our customer base depends on our ability to retain existing customers and acquire new customers. The number of our customers increased from over 66,000 in 2023 to over 83,000 in 2024, and further to over 155,000 in 2025.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2023 filed with SEC on April 19, 2024. B.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2024 filed with SEC on April 17, 2025. B.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2023 filed with SEC on April 19, 2024.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2024 filed with SEC on April 17, 2025.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2023 filed with SEC on April 19, 2024.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2024 filed with SEC on April 17, 2025.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2023 filed with SEC on April 19, 2024.
Operating Results - Results of Operations” of our annual report on Form 20-F for the fiscal year ended December 31, 2024 filed with SEC on April 17, 2025.
Effect of exchange rate changes on cash, cash equivalents and restricted shares Exchange rate changes had an impact of RMB5.0 million and RMB15.5 million (US$2.1 million) on our cash, cash equivalent and restricted cash in 2023 and 2024, respectively, primarily due to the changes in the amounts of our cash denominated in U.S. dollars in 2023 and 2024 as well as fluctuations of the exchange rates of Renminbi against U.S. dollars in 2023 and 2024.
Effect of exchange rate changes on cash, cash equivalents and restricted shares Exchange rate changes had an impact of RMB15.5 million and negative RMB9.2 million (US$1.3 million) on our cash, cash equivalent and restricted cash in 2024 and 2025, respectively, primarily due to the changes in the amounts of our cash denominated in U.S. dollars in 2024 and 2025 as well as fluctuations of the exchange rates of Renminbi against U.S. dollars in 2024 and 2025.
Net product revenues. Our net product revenues were RMB8,449.5 million (US$1,157.6 million), representing an increase of 1.3% from RMB8,341.6 million in 2023. The increase was mainly attributable to higher revenues generated from the ZKH platform and the GBB platform , primarily driven by increased customer numbers. Net service revenues.
Net product revenues. Our net product revenues were RMB8,766.8 million (US$1,253.6 million), representing an increase of 3.8% from RMB8,449.5 million in 2024. The increase was mainly attributable to higher revenues generated from ZKH platform and GBB platform , primarily driven by increased customer numbers. Net service revenues.
Non-GAAP adjusted net loss margin was 1.8%, compared with 3.3% in 2023. Non-GAAP adjusted net profit/(loss) is defined as net profit/(loss) excluding share-based compensation expenses.
Non-GAAP adjusted net loss margin was 1.0%, compared with 1.8% in 2024. Non-GAAP adjusted net profit/(loss) is defined as net profit/(loss) excluding share-based compensation expenses.
As of December 31, 2022, 2023 and 2024, our cash, cash equivalents and restricted cash were RMB2,005.9 million, RMB1,250.4 million and RMB1,516.9 million (US$207.8 million). Our cash and cash equivalents consist of demand deposit, time deposits with original maturities less than three months and cash placed with banks and third-party payment processor, which are unrestricted as to withdrawal or use.
As of December 31, 2023, 2024 and 2025, our cash, cash equivalents and restricted cash were RMB1,250.4 million, RMB1,516.9 million and RMB1,092.4 million (US$156.2 million). Our cash and cash equivalents consist of demand deposit, time deposits with original maturities less than three months and cash placed with banks and third-party payment processor, which are unrestricted as to withdrawal or use.
Other revenues decreased by 7.0% from RMB72.2 million in 2023 to RMB67.1 million (US$9.2 million) in 2024, mainly attributable to lower revenues generated from our warehousing and logistic services and operating lease services for certain types of machinery and equipment.
Other revenues decreased by 25.9% from RMB67.1 million in 2024 to RMB49.7 million (US$7.1 million) in 2025, mainly attributable to lower revenues generated from our warehousing and logistic services and operating lease services for certain types of machinery and equipment.
We also track our accounts receivable turnover days on a GMV basis. Our accounts receivable turnover days on a GMV basis were 130.7 days in 2022, 124.7 days in 2023 and 132.2 days in 2024.
We also track our accounts receivable turnover days on a GMV basis. Our accounts receivable turnover days on a GMV basis were 124.7 days in 2023, 132.2 days in 2024 and 126.1 days in 2025.
The principal non-cash items affecting the difference between our net cash provided in operating activities and net loss were RMB54.8 million (US$7.5 million) in depreciation and amortization, RMB 108.5 million (US$14.9 million) in share-based compensation expenses and RMB48.9 million (US$6.7 million) in allowance for credit losses.
The principal non-cash items affecting the difference between our net cash provided by operating activities and net loss were RMB48.4 million (US$6.9 million) in depreciation and amortization, RMB53.8 million(US$7.7 million) in share-based compensation expenses and RMB32.9 million (US$4.7 million) in allowance for credit losses.
Our accounts payable turnover days on a GMV basis were 113.3 days in 2022, 103.1 days in 2023, and 110.9 days in 2024.
Our accounts payable turnover days on a GMV basis were 103.1 days in 2023, 110.9 days in 2024, and 111.1 days in 2025.
Inventories Inventories, primarily consisting of products available for sale, are stated at the lower of cost and net realizable value. Cost of inventories is determined using the weighted average cost method. Net realizable value is based on an analysis of slow-moving merchandise and damaged goods, which is dependent upon factors such as historical and forecasted consumer demand, and promotional environment.
Cost of inventories is determined using the weighted average cost method. Net realizable value is based on an analysis of slow-moving merchandise and damaged goods, which is dependent upon factors such as historical and forecasted consumer demand, and promotional environment.
Our fulfillment expenses decreased by 10.8% from RMB439.0 million in 2023 to RMB391.7 million (US$53.7 million) in 2024. This decrease was primarily attributable to lower employee benefit costs, warehouse rental costs, and distribution expenses. Fulfillment expenses as a percentage of net revenues were 4.5% in 2024, compared with 5.0% in 2023. Sales and marketing expenses.
The decrease was primarily attributable to lower warehouse rental costs and employee benefit expenses. Fulfillment expenses as a percentage of net revenues were 4.0% in 2025, compared with 4.5% in 2024. Sales and marketing expenses. Our sales and marketing expenses decreased by 8.8% from RMB641.5 million in 2024 to RMB585.0 million (US$83.7 million) in 2025.
Net service revenues decreased by 20.4% from RMB307.4 million in 2023 to RMB244.7 million (US$33.5 million) in 2024, primarily due to the optimization of certain businesses with low margins and long customer credit terms under the marketplace model. Other revenues.
Net service revenues decreased by 30.0% from RMB244.7 million in 2024 to RMB171.3 million (US$24.5 million) in 2025, primarily due to the optimization of certain businesses with low margins and long customer credit terms under the marketplace model. Other revenues.
Our operating margin, representing loss from operations as a percentage of net revenue, was -8.2%, -4.6%, and -3.9% in 2022, 2023 and 2024, respectively. 101 Table of Contents We incurred net loss of RMB731.1 million, RMB304.9 million and RMB268.0 million (US$36.7 million) in 2022, 2023 and 2024, respectively.
Our operating margin, representing loss from operations as a percentage of net revenue, was -4.6%, -3.9%, and -2.4% in 2023, 2024 and 2025, respectively. We incurred net loss of RMB304.9 million, RMB268.0 million and RMB139.7 million (US$20.0 million) in 2023, 2024 and 2025, respectively.
Our accounts payable turnover days (inclusive of notes payable) were 130.4 days in 2022, 136.6 days in 2023, and 137.2 days in 2024.
Our accounts payable turnover days (inclusive of notes payable) were 136.6 days in 2023, 137.2 days in 2024, and 128.1 days in 2025.
Our inventory turnover days on a GMV basis were 34.1 days in 2022, 26.7 days in 2023 and 28.6 days in 2024.
Our inventory turnover days on a GMV basis were 26.7 days in 2023, 28.6 days in 2024 and 29.2 days in 2025.
Our restricted cash consists primarily of pledged time deposit, security deposits held in designated bank accounts for issuance of supplier financial programs, bank acceptance and letter of guarantee. We believe that our current cash and cash equivalents will be sufficient to meet our anticipated working capital requirements and capital expenditures for at least the next 12 months.
Our restricted cash consists primarily of security deposits held in designated bank accounts for a currency exchange forward contract, payment guarantees and supplier financial programs. We believe that our current cash and cash equivalents will be sufficient to meet our anticipated working capital requirements and capital expenditures for at least the next 12 months.
Gross profit is calculated by subtracting cost of revenues from net revenues, and gross margin represents gross profit as a percentage of net revenues. For the Year Ended December 31, 2022 2023 2024 Gross Gross Gross Gross Gross Gross Profit Margin Profit Margin Profit Margin RMB % RMB % RMB US$ % (in thousands, except for percentages) Under product sales: ZKH platform 1,045,025 14.4 1,046,209 14.2 1,192,189 163,329 16.0 GBB platform 55,756 6.9 61,789 6.4 55,243 7,568 5.5 Under marketplace 4 179,508 100.0 307,412 100.0 244,707 33,525 100.0 Others 37,381 76.6 37,024 51.3 18,332 2,511 27.3 Total 1,317,670 15.8 1,452,434 16.7 1,510,471 206,934 17.2 4 Take rate of the marketplace model was 12.4%, 11.2% and 12.6% for 2022, 2023 and 2024, respectively.
Gross profit is calculated by subtracting cost of revenues from net revenues, and gross margin represents gross profit as a percentage of net revenues. For the Year Ended December 31, 2023 2024 2025 Gross Gross Gross Gross Gross Gross Profit Margin Profit Margin Profit Margin RMB % RMB % RMB US$ % (in thousands, except for percentages) Under product sales: ZKH platform 1,046,209 14.2 1,192,189 16.0 1,230,515 175,961 15.9 GBB platform 61,789 6.4 55,243 5.5 65,752 9,402 6.5 Under marketplace 4 307,412 100.0 244,707 100.0 171,264 24,490 100.0 Others 37,024 51.3 18,332 27.3 8,131 1,163 16.4 Total 1,452,434 16.7 1,510,471 17.2 1,475,662 211,016 16.4 4 Take rate of the marketplace model was 11.2%, 12.6% and 13.1% for 2023, 2024 and 2025, respectively.
Over the years, our customers have exhibited significant loyalty to our platform. Approximately 98% of our top 500 customers in terms of GMV in 2023 transacted with us in 2024. High-spending customers are important to our business because they are enterprises with steady demand for MRO products and stable procurement schedules.
Approximately 96.6% of our top 500 customers in terms of GMV in 2024 transacted with us in 2025. High-spending customers are important to our business because they are enterprises with steady demand for MRO products and stable procurement schedules.
Our business and product mix Our results of operations are affected by the mix of business models that we operate. By customer type, we mainly serve large to mid-size enterprise customers on our ZKH platform and micro businesses on our GBB platform . By revenue model, we derive revenue from our product sales model and our marketplace model.
Our business and product mix Our results of operations are affected by the mix of business models that we operate. By customer type, we mainly serve (i) large to small- and mid-sized businesses on our ZKH platform and (ii) retailer customers and micro businesses on our GBB platform .
We also believe that the use of these non-GAAP financial measures facilitates investors’ assessment of its operating performance, enhances the overall understanding of its past performance and prospects and allows for greater visibility with respect to key metrics used by the management in financial and operational decision making. 110 Table of Contents Non-GAAP EBITDA Our non-GAAP EBITDA was negative RMB193.3 million (US$26.5 million) in 2024, compared with negative RMB211.9 million in 2023.
We also believe that the use of these non-GAAP financial measures facilitates investors’ assessment of its operating performance, enhances the overall understanding of its past performance and prospects and allows for greater visibility with respect to key metrics used by the management in financial and operational decision making.
Non-GAAP EBITDA margin was negative 2.2% in 2024, compared with negative 2.4% in 2023. Non-GAAP EBITDA is defined as net profit/(loss) before interest expenses, income tax expenses/(benefits) and depreciation and amortization expenses.
Non-GAAP EBITDA Our non-GAAP EBITDA was negative RMB79.3 million (US$11.3 million) in 2025, compared with negative RMB193.3 million in 2024. Non-GAAP EBITDA margin was negative 0.9% in 2025, compared with negative 2.2% in 2024. Non-GAAP EBITDA is defined as net profit/(loss) before interest expenses, income tax expenses/(benefits) and depreciation and amortization expenses.
Our GMV reached RMB9.4 billion in 2022, increased by 18.2% to RMB11.1 billion in 2023, and decreased by 5.4% to RMB10.5 billion (US$1.4 billion) in 2024. Our net revenues reached RMB8,315.2 million in 2022, increased by 4.9% to RMB8,721.2 million in 2023, and further increased by 0.5% to RMB8,761.3million (US$1,200.3 million) in 2024.
Our GMV reached RMB11.1 billion in 2023, decreased by 5.4% to RMB10.5 billion in 2024, and further decreased to RMB10.1 billion (US$1.4 billion) in 2025. Our net revenues increased by 0.5% from RMB8,721.2 million in 2023 to RMB8,761.3 million in 2024, and further increased by 2.6% to RMB8,987.7 million (US$1,285.2 million) in 2025.
We source MRO products from suppliers for transactions on our platform. As our business grows in scale, we expect to further increase our purchase volume. We believe that this will solidify and expand our business relationships with suppliers, which in turn would help us to enhance our product selection and offer products at better prices for our customers.
We believe that this will solidify and expand our business relationships with suppliers, which in turn would help us to enhance our product selection and offer products at better prices for our customers.
We recorded cost of revenues of RMB6,997.6 million in 2022, RMB7,268.7 million in 2023, and RMB7,250.8 million (US$993.4 million) in 2024, representing 84.2%, 83.3%, and 82.8% of our total net revenues in the respective years. 104 Table of Contents The following table sets forth our cost of revenues by business models and by platforms and percentages of our total cost of revenues for the years presented: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Cost of revenues: Under product sales: ZKH platform 6,232,235 89.0 6,335,292 87.2 6,258,022 857,345 86.3 GBB platform 753,904 10.8 898,313 12.4 944,014 129,329 13.0 Under marketplace (1) — — — — — — — Others 11,427 0.2 35,136 0.5 48,811 6,687 0.7 Total 6,997,566 100.0 7,268,741 100.0 7,250,847 993,362 100.0 Note: (1) We incurred minimal cost of revenues under our marketplace model.
We recorded cost of revenues of RMB7,268.7 million in 2023, RMB7,250.8 million in 2024, and RMB7,512.1 million (US$1,074.2 million) in 2025, representing 83.3%, 82.8%, and 83.6% of our total net revenues in the respective years. 106 Table of Contents The following table sets forth our cost of revenues by business models and by platforms and percentages of our total cost of revenues for the years presented: For the Year Ended December 31, 2023 2024 2025 RMB % RMB % RMB US$ % (in thousands, except for percentages) Cost of revenues: Under product sales: ZKH platform 6,335,292 87.2 6,258,022 86.3 6,526,949 933,341 86.9 GBB platform 898,313 12.4 944,014 13.0 943,535 134,924 12.6 Under marketplace (1) — — — — — — — Others 35,136 0.5 48,811 0.7 41,592 5,948 0.5 Total 7,268,741 100.0 7,250,847 100.0 7,512,076 1,074,213 100.0 Note: (1) We incurred minimal cost of revenues under our marketplace model.
Under our product sales model, we purchase products from suppliers and sell them to our customers. Under our marketplace model, suppliers sell products to customers over our platform and pay us commissions on their sales. On our ZKH platform, we operate both product sales and marketplace models, and on our GBB platform, we currently primarily operate our product sales model.
By revenue model, we derive revenue from our product sales model and our marketplace model. Under our product sales model, we purchase products from suppliers and sell them to our customers. Under our marketplace model, suppliers sell products to customers over our platform and pay us commissions on sales.
Our inventories primarily consist of the inventory balance of goods we purchased under our product sales model. Under our marketplace model, third-party sellers maintain ownership of their inventories and therefore these products are not included in our inventories.
Our inventories primarily consist of the inventory balance of goods we purchased under our product sales model. Under our marketplace model, third-party sellers maintain ownership of their inventories and therefore these products are not included in our inventories. Our inventories increased from RMB625.4 million as of December 31, 2024 to RMB669.8 million (US$95.8 million) as of December 31, 2025.
The PRC government may, in its discretion, restrict access to foreign currencies for current account transactions in the future. 113 Table of Contents Operating activities Our operating cash flow changed favorably from a net cash used in operating activities of RMB 567.9 million in 2023 to an inflow of RMB 229.1 million in 2024, as compared to a net loss of RMB304.9 million (US$42.9 million) in 2023 and a net loss of RMB268.0 million (US$36.7 million) in 2024, respectively.
The PRC government may, in its discretion, restrict access to foreign currencies for current account transactions in the future. 115 Table of Contents Operating activities Our operating cash flow decreased from an inflow of RMB229.1 million in 2024 to an inflow of RMB13.7 million (US2.0million) in 2025, as compared to a net loss of RMB268.0 million in 2024 and a net loss of RMB139.7 million (US$20.0 million) in 2025, respectively.
We have drawn down RMB730.6 (US$100.1 million) from our revolving credit facilities as of December 31, 2024. 114 Table of Contents Our capital expenditures contracted for were RMB244.9 million and RMB183.9million (US$25.2 million) as of December 31, 2023 and 2024, respectively.
We have drawn down RMB886.1 million (US$126.7 million) from our revolving credit facilities as of December 31, 2025. 116 Table of Contents Our capital expenditures contracted for were RMB183.9 million and RMB4.6 million (US$0.7 million) as of December 31, 2024 and 2025, respectively.
The following table sets forth the components of our revenues and percentages of our total net revenues for the years presented: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenues: Net product revenues From ZKH platform 7,277,260 87.5 7,381,501 84.7 7,450,211 1,020,672 85.0 From GBB platform 809,660 9.7 960,102 11.0 999,257 136,901 11.4 Net service revenues 179,508 2.2 307,412 3.5 244,707 33,525 2.8 Other revenues 48,808 0.6 72,160 0.8 67,143 9,199 0.8 Total 8,315,236 100.0 8,721,175 100.0 8,761,318 1,200,296 100.0 Under our product sales model, we purchase products from suppliers and sell them directly to our customers.
The following table sets forth the components of our revenues and percentages of our total net revenues for the years presented: For the Year Ended December 31, 2023 2024 2025 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenues: Net product revenues From ZKH platform 7,381,501 84.7 7,450,211 85.0 7,757,464 1,109,303 86.3 From GBB platform 960,102 11.0 999,257 11.4 1,009,287 144,326 11.2 Net service revenues 307,412 3.5 244,707 2.8 171,264 24,490 1.9 Other revenues 72,160 0.8 67,143 0.8 49,723 7,110 0.6 Total 8,721,175 100.0 8,761,318 100.0 8,987,738 1,285,229 100.0 Under our product sales model, we purchase products from suppliers and sell them directly to our customers.
Liquidity and Capital Resources The following table sets forth a summary of our cash flows for the years presented: For the Year Ended December 31, 2022 2023 2024 RMB RMB RMB US$ (in thousands) Net cash (used in)/provided by operating activities (504,203) (567,948) 229,069 31,382 Net cash (used in)/provided by investing activities (37,040) (908,302) 276,080 37,823 Net cash provided by/(used in) financing activities 1,302,710 715,724 (254,185) (34,823) Effect of exchange rate changes on cash, cash equivalents and restricted cash 117,469 5,042 15,546 2,130 Increase/(Decrease) in cash, cash equivalents and restricted cash 878,936 (755,484) 266,510 36,512 Cash, cash equivalents and restricted cash at beginning of year 1,126,920 2,005,856 1,250,372 171,300 Cash, cash equivalents and restricted cash at end of year 2,005,856 1,250,372 1,516,882 207,812 111 Table of Contents Our primary sources of liquidity have been cash provided by equity and debt financing activities and credit facilities from commercial banks.
Liquidity and Capital Resources The following table sets forth a summary of our cash flows for the years presented: For the Year Ended December 31, 2023 2024 2025 RMB RMB RMB US$ (in thousands) Net cash (used in)/provided by operating activities (567,948) 229,069 13,691 1,958 Net cash (used in)/provided by investing activities (908,302) 276,080 (324,472) (46,399) Net cash provided by/(used in) financing activities 715,724 (254,185) (104,469) (14,939) Effect of exchange rate changes on cash, cash equivalents and restricted cash 5,042 15,546 (9,187) (1,314) Increase/(Decrease) in cash, cash equivalents and restricted cash (755,484) 266,510 (424,438) (60,694) Cash, cash equivalents and restricted cash at beginning of year 2,005,856 1,250,372 1,516,882 216,911 Cash, cash equivalents and restricted cash at end of year 1,250,372 1,516,882 1,092,444 156,217 113 Table of Contents Our primary sources of liquidity have been cash provided by equity and debt financing activities and credit facilities from commercial banks.
The following table sets forth a summary of our non-GAAP adjusted net loss for the years presented: For the Year Ended December 31, 2022 2023 2024 RMB RMB RMB US$ (in thousands) Net Loss (731,121) (304,900) (268,043) (36,721) Add: Share-based compensation expenses 31,899 17,393 108,516 14,867 Interest expense due to the issuance of Series F Convertible Notes 73,081 — — — Non-GAAP Adjusted Net Loss (626,141) (287,507) (159,527) (21,854) Year ended December 31, 2023 compared to year ended December 31, 2022 For the discussion covering items for the fiscal year ended December 31, 2023 and a comparison between the fiscal year ended December 31, 2023 and 2022, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
The following table sets forth a summary of our non-GAAP adjusted net loss for the years presented: For the Year Ended December 31, 2023 2024 2025 RMB RMB RMB US$ (in thousands) Net Loss (304,900) (268,043) (139,742) (19,983) Add: Share-based compensation expenses 17,393 108,516 53,819 7,696 Non-GAAP Adjusted Net Loss (287,507) (159,527) (85,923) (12,287) Year ended December 31, 2024 compared to year ended December 31, 2023 For the discussion covering items for the fiscal year ended December 31, 2024 and a comparison between the fiscal year ended December 31, 2024 and 2023, please refer to “Item 5. - Operating and Financial Review and Prospects - A.
Operating expenses Operating expenses consist of fulfillment expenses, sales and marketing expenses, research and development expenses, and general and administrative expenses. 105 Table of Contents The following table sets forth the components of our operating expenses by amounts and percentages of total net revenues for the years presented: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Operating expenses: Fulfillment 467,384 5.6 438,959 5.0 391,687 53,661 4.5 Sales and marketing 683,206 8.2 700,791 8.0 641,519 87,888 7.3 Research and development 240,534 2.9 175,915 2.0 169,496 23,221 1.9 General and administrative 612,252 7.4 535,493 6.1 646,539 88,575 7.4 Total 2,003,376 24.1 1,851,158 21.2 1,849,241 253,345 21.1 Fulfillment expenses.
Operating expenses Operating expenses consist of fulfillment expenses, sales and marketing expenses, research and development expenses, and general and administrative expenses. 107 Table of Contents The following table sets forth the components of our operating expenses by amounts and percentages of total net revenues for the years presented: For the Year Ended December 31, 2023 2024 2025 RMB % RMB % RMB US$ % (in thousands, except for percentages) Operating expenses: Fulfillment 438,959 5.0 391,687 4.5 362,173 51,790 4.0 Sales and marketing 700,791 8.0 641,519 7.3 585,039 83,659 6.5 Research and development 175,915 2.0 169,496 1.9 165,518 23,669 1.8 General and administrative 535,493 6.1 646,539 7.4 576,269 82,405 6.4 Total 1,851,158 21.2 1,849,241 21.1 1,688,999 241,523 18.7 Fulfillment expenses.
Sales and marketing expenses as a percentage of net revenues were 7.3% in 2024, compared with 8.0% in 2023. 109 Table of Contents Research and development expenses. Our research and development expenses decreased by 3.6% from RMB175.9 million in 2023 to RMB169.5 million (US$23.2 million) in 2024.
The decrease was primarily attributable to lower travel expenses and employee benefit expenses. Sales and marketing expenses as a percentage of net revenues were 6.5% in 2025, compared with 7.3% in 2024. Research and development expenses. Our research and development expenses decreased by 2.3% from RMB169.5 million in 2024 to RMB165.5 million (US$23.7 million) in 2025.
The following table sets forth a summary of our non-GAAP EBITDA for the years presented: For the Year Ended December 31, 2022 2023 2024 RMB RMB RMB US$ (in thousands) Net Loss (731,121) (304,900) (268,043) (36,721) Income tax benefits 471 195 1,013 139 Interest expense 94,182 19,343 19,003 2,603 Depreciation and amortization 76,073 73,466 54,769 7,503 Non-GAAP EBITDA (561,337) (211,896) (193,258) (26,476) Non-GAAP adjusted net loss Our non-GAAP adjusted net loss was RMB159.5 million (US$21.9 million), compared with RMB287.5 million in 2023.
The following table sets forth a summary of our non-GAAP EBITDA for the years presented: For the Year Ended December 31, 2023 2024 2025 RMB RMB RMB US$ (in thousands) Net Loss (304,900) (268,043) (139,742) (19,983) Income tax benefits 195 1,013 689 99 Interest expense 19,343 19,003 11,350 1,623 Depreciation and amortization 73,466 54,769 48,356 6,915 Non-GAAP EBITDA (211,896) (193,258) (79,347) (11,346) 112 Table of Contents Non-GAAP adjusted net loss Our non-GAAP adjusted net loss was RMB85.9 million (US$12.3 million), compared with RMB159.5 million in 2024.
Non-GAAP Financial Measures To provide investors with additional information regarding our financial results, we have disclosed in the table below non-GAAP EBITDA and non-GAAP net loss.
Net loss As a result of the foregoing, we recorded net loss of RMB139.7 million (US$20.0 million) in 2025, compared to RMB268.0 million in 2024. Non-GAAP Financial Measures To provide investors with additional information regarding our financial results, we have disclosed in the table below non-GAAP EBITDA and non-GAAP net loss.
General and administrative expenses as a percentage of net revenues were 7.4% in 2024, compared with 6.1% in the same period of 2023. Interest expense We recorded interest expense of RMB19.0 million (US$2.6 million) in 2024, attributable to short-term bank borrowings. We recorded interest expense of RMB19.3 million in 2023.
The decrease was primarily attributable to lower share-based compensation expenses and credit loss allowances. General and administrative expenses as a percentage of net revenues were 6.4% in 2025, compared with 7.4% in 2024. 111 Table of Contents Interest expense We recorded interest expense of RMB11.4 million (US$1.6 million) in 2025, attributable to short-term bank borrowings.
The results of operations in any period are not necessarily indicative of our future trends. For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenues Net product revenues 8,086,920 97.2 8,341,603 95.6 8,449,468 1,157,572 96.4 Net service revenues 179,508 2.2 307,412 3.5 244,707 33,525 2.8 Other revenues 48,808 0.6 72,160 0.8 67,143 9,199 0.8 Total net revenues 8,315,236 100.0 8,721,175 100.0 8,761,318 1,200,296 100.0 Cost of revenues (6,997,566) (84.2) (7,268,741) (83.3) (7,250,847) (993,362) (82.8) Operating expenses: Fulfillment (1) (467,384) (5.6) (438,959) (5.0) (391,687) (53,661) (4.5) Sales and marketing (1) (683,206) (8.2) (700,791) (8.0) (641,519) (87,888) (7.3) Research and development (1) (240,534) (2.9) (175,915) (2.0) (169,496) (23,221) (1.9) General and administrative (1) (612,252) (7.4) (535,493) (6.1) (646,539) (88,575) (7.4) Loss from operations (685,706) (8.2) (398,724) (4.6) (338,770) (46,411) (3.9) Interest and investment income 14,559 0.2 53,703 0.6 64,246 8,802 0.7 Interest expense (94,182) (1.1) (19,343) (0.2) (19,003) (2,603) (0.2) Others, net 33,737 0.4 59,659 0.7 26,497 3,630 0.3 Loss before income tax (731,592) (8.8) (304,705) (3.5) (267,030) (36,583) (3.0) Income tax benefits/(expenses) 471 0.0 (195) 0.0 (1,013) (139) 0.0 Net loss (731,121) (8.8) (304,900) (3.5) (268,043) (36,722) (3.1) Net loss attributable to ZKH Group Limited (735,681) (8.8) (304,314) (3.5) (268,043) (36,722) (3.1) Net loss attributable to ZKH Group Limited’s ordinary shareholders (1,244,962) (15.0) (964,384) (11.1) (268,043) (36,722) (3.1) Note: (1) Share-based compensation expenses were allocated as follows: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Fulfillment 585 1.8 195 1.1 811 111 0.8 Sales and marketing 5,935 18.6 4,682 26.9 11,055 1,515 10.2 Research and development 3,883 12.2 3,070 17.7 4,615 632 4.2 General and administrative 21,496 67.4 9,446 54.3 92,035 12,609 84.8 Total 31,899 100.0 17,393 100.0 108,516 14,867 100.0 108 Table of Contents Year ended December 31, 2024 compared to year ended December 31, 2023 Net revenue Our net revenues increased from RMB8,721.2 million in 2023 to RMB8,761.3 million (US$1,200.3 million) in 2024, representing an increase of 0.5% from RMB8,721.2 million in 2023, primarily driven by higher revenues from the product sales model, partially offset by a decline in revenues from the marketplace model due to the optimization of certain businesses with low margins and long customer credit terms. ● The number of our customers increased from over 66,000 in 2023 to over 83,000 in 2024, and average spending per customer decreased from RMB166,507 in 2023 to RMB 124,819 (US$ 17,100) in 2024. ● The number of ZKH customers who contributed GMV of more than RMB1 million in a given year to us was over 1,300 and over 1,300 in 2023 and 2024, respectively.
The results of operations in any period are not necessarily indicative of our future trends. For the Year Ended December 31, 2023 2024 2025 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenues Net product revenues 8,341,603 95.6 8,449,468 96.4 8,766,751 1,253,629 97.5 Net service revenues 307,412 3.5 244,707 2.8 171,264 24,490 1.9 Other revenues 72,160 0.8 67,143 0.8 49,723 7,110 0.6 Total net revenues 8,721,175 100.0 8,761,318 100.0 8,987,738 1,285,229 100.0 Cost of revenues (7,268,741) (83.3) (7,250,847) (82.8) (7,512,076) (1,074,213) (83.6) Operating expenses: Fulfillment (1) (438,959) (5.0) (391,687) (4.5) (362,173) (51,790) (4.0) Sales and marketing (1) (700,791) (8.0) (641,519) (7.3) (585,039) (83,659) (6.5) Research and development (1) (175,915) (2.0) (169,496) (1.9) (165,518) (23,669) (1.8) General and administrative (1) (535,493) (6.1) (646,539) (7.4) (576,269) (82,405) (6.4) Loss from operations (398,724) (4.6) (338,770) (3.9) (213,337) (30,507) (2.4) Interest and investment income 53,703 0.6 64,246 0.7 50,088 7,162 0.6 Interest expense (19,343) (0.2) (19,003) (0.2) (11,350) (1,623) (0.1) Others, net 59,659 0.7 26,497 0.3 35,546 5,083 0.4 Loss before income tax (304,705) (3.5) (267,030) (3.0) (139,053) (19,884) (1.5) Income tax benefits/(expenses) (195) 0.0 (1,013) 0.0 (689) (99) 0.0 Net loss (304,900) (3.5) (268,043) (3.1) (139,742) (19,983) (1.6) Net loss attributable to ZKH Group Limited (304,314) (3.5) (268,043) (3.1) (139,742) (19,983) (1.6) Net loss attributable to ZKH Group Limited’s ordinary shareholders (964,384) (11.1) (268,043) (3.1) (139,742) (19,983) (1.6) Note: Share-based compensation expenses were allocated as follows: For the Year Ended December 31, 2023 2024 2025 RMB % RMB % RMB US$ % (in thousands, except for percentages) Fulfillment 195 1.1 811 0.8 674 96 1.3 Sales and marketing 4,682 26.9 11,055 10.2 8,294 1,186 15.4 Research and development 3,070 17.7 4,615 4.2 4,283 612 8.0 General and administrative 9,446 54.3 92,035 84.8 40,568 5,801 75.3 Total 17,393 100.0 108,516 100.0 53,819 7,695 100.0 110 Table of Contents Year ended December 31, 2025 compared to year ended December 31, 2024 Net revenue Our net revenues increased from RMB8,761.3 million in 2024 to RMB8,987.7 million (US$1,285.2 million) in 2025, representing an increase of 2.6% from RMB8,761.3 million in 2024, primarily driven by higher revenues from the product sales model, partially offset by a decline in revenues from the marketplace model due to the optimization of certain businesses with low margins and long customer credit terms.
Our gross profit, calculated by subtracting cost of revenues from net revenues, increased by 10.2% from RMB1,317.7 million in 2022 to RMB1,452.4 million in 2023 and further increased by 4.0% to RMB1,510.5 million (US$206.9 million) in 2024. Our gross margin, representing gross profit as a percentage of net revenues, was 15.8%, 16.7% and 17.2% in 2022, 2023 and 2024, respectively.
Our gross margin, representing gross profit as a percentage of net revenues, was 16.7%, 17.2% and 16.4% in 2023, 2024 and 2025, respectively. 103 Table of Contents Our loss from operations, calculated by subtracting operating expenses from gross profit, decreased by 15.0% from RMB398.7 million in 2023 to RMB338.8 million in 2024, and further decreased by 37.0% to RMB213.3 million (US$30.5 million) in 2025.
We accept bank acceptance notes from customers for products sold or services performed in the ordinary course of business. Bank acceptance notes are primarily negotiable instruments with cash settlement from commercial banks within six months. Upon receipt of the bank acceptance notes, our accounts receivable from the customer will be derecognized.
Bank acceptance notes are primarily negotiable instruments with cash settlement from commercial banks within six months. Upon receipt of the bank acceptance notes, our accounts receivable from the customer will be derecognized. The bank acceptance notes can also be endorsed to suppliers as settlement of accounts payable.
As of December 31, 2024, 52.8% and 46.3% of our cash and cash equivalents were held in mainland China and Hong Kong, respectively; 52.1% of our cash and cash equivalents was denominated in Renminbi and 47.6% was denominated in U.S. dollars.
As of December 31, 2025, 47.11% and 42.89% of our restricted cash was held in Chinese mainland and Hong Kong, respectively; 47.58% of our restricted cash was denominated in Renminbi and 52.42% of our restricted cash was denominated in U.S. dollars.
We incurred non-GAAP adjusted net loss of RMB 626.1 million RMB 287.5 million and RMB 159.5 million (US$ 21.9 million) in 2022, 2023 and 2024, respectively.
We incurred non-GAAP adjusted net loss of RMB287.5 million, RMB159.5 million and RMB85.9 million (US$12.3 million) in 2023, 2024 and 2025, respectively.
If there is strong evidence indicating that the accounts receivable is likely to be unrecoverable, we also make specific allowance in the period in which a loss is determined to be probable.
For each group, we consider factors in assessing the collectability of the accounts receivable, such as historical collection activity, current business environment and forecasts of future macroeconomic conditions. If there is strong evidence indicating that the accounts receivable is likely to be unrecoverable, we also make specific allowance in the period in which a loss is determined to be probable.
We estimated the allowance by segmenting accounts receivable into groups based on their shared credit risk characteristics and the ages of the underlying receivables, and assessed the expected credit loss rate for each group periodically.
Allowance for Credit Losses We estimated allowance for credit losses to reserve for potentially uncollectible receivable amounts periodically. We estimated the allowance by segmenting accounts receivable into groups based on their shared credit risk characteristics.
Investing activities Net cash provided by investing activities in 2024 was RMB276.1 million (US$37.8 million), primarily due to RMB104.9 million (US$14.4 million) of purchase of short-term investments and RMB79.2 million (US$10.8 million) of purchase of property and equipment, partially offset by the maturity of short-term investments of RMB461.9 million (US$63.3 million).
Investing activities Net cash used in investing activities in 2025 was RMB324.5 million (US$46.4 million), primarily due to RMB488.3 million (US$69.8 million) of purchase of short-term investments and RMB53.0 million (US$7.6 million) of purchase of property and equipment, partially offset by the maturity of short−term investments of RMB213.8 million(US$30.6 million).
The decrease was primarily attributable to lower employee benefit costs and traveling expenses, partially offset by higher expenses related to technology and information services, such as cloud services. Research and development expenses as a percentage of net revenues were 1.9% in 2024, compared with 2.0% in 2023. General and administrative expenses .
The decrease was primarily attributable to lower employee benefit expenses. Research and development expenses as a percentage of net revenues were 1.8% in 2025, compared with 1.9% in 2024. General and administrative expenses . Our general and administrative expenses decreased by 10.9% from RMB646.5 million in 2024 to RMB576.3 million (US$82.4 million) in 2025.
Operating expenses Our total operating expenses were RMB1,849.2 million (US$253.3 million), a decrease of 0.1% from RMB1,851.2 million in 2023. Operating expenses as a percentage of net revenues were 21.1%, compared with 21.2% in 2023. Excluding the share-based compensation expenses, operating expenses as of a percentage of net revenues were 19.9%, compared with 21.0% in 2023. Fulfillment expenses.
Operating expenses Our total operating expenses were RMB1,689.0 million (US$241.5 million), a decrease of 8.7% from RMB1,849.2 million in 2024. Operating expenses as a percentage of net revenues were 18.8%, compared with 21.1% in 2024. Fulfillment expenses. Our fulfillment expenses decreased by 7.5% from RMB391.7 million in 2024 to RMB362.2 million (US$51.8 million) in 2025.
As of December 31, 2024, 96.8% and 1.6% of our restricted cash was held in mainland China and Hong Kong, respectively; 96.8% of our restricted cash was denominated in Renminbi and 3.2% of our restricted cash was denominated in U.S. dollars.
As of December 31, 2025, 68.42% and 29.29% of our cash and cash equivalents were held in Chinese mainland and Hong Kong, respectively; 68.84% of our cash and cash equivalents was denominated in Renminbi and 28.02% was denominated in U.S. dollars.