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Side-by-side financial comparison of TTEC Holdings, Inc. (TTEC) and West Pharmaceutical Services (WST). Click either name above to swap in a different company.
West Pharmaceutical Services is the larger business by last-quarter revenue ($805.0M vs $570.0M, roughly 1.4× TTEC Holdings, Inc.). West Pharmaceutical Services runs the higher net margin — 16.4% vs -29.9%, a 46.3% gap on every dollar of revenue. On growth, West Pharmaceutical Services posted the faster year-over-year revenue change (7.5% vs 0.4%). West Pharmaceutical Services produced more free cash flow last quarter ($175.0M vs $-9.2M). Over the past eight quarters, West Pharmaceutical Services's revenue compounded faster (7.6% CAGR vs -0.6%).
TTEC Holdings, Inc., is an American customer experience technology and services company with its primary place of business in Austin, Texas.
West Pharmaceutical Services, Inc. is a designer and manufacturer of injectable pharmaceutical packaging and delivery systems. Founded in 1923 by Herman O. West and J.R. Wike of Philadelphia, the company is headquartered in Exton, Pennsylvania. In its early years of development, West produced rubber components for packaging injectable drugs, providing a sterile environment for the producers of penicillin and insulin.
TTEC vs WST — Head-to-Head
Income Statement — Q4 FY2025 vs Q4 FY2025
| Metric | | |
|---|---|---|
| Revenue | $570.0M | $805.0M |
| Net Profit | $-170.5M | $132.1M |
| Gross Margin | — | 37.8% |
| Operating Margin | -30.3% | 19.5% |
| Net Margin | -29.9% | 16.4% |
| Revenue YoY | 0.4% | 7.5% |
| Net Profit YoY | -3791.9% | 1.5% |
| EPS (diluted) | $-3.57 | $1.82 |
Green = leading value per metric. Periods may differ when fiscal calendars don't align.
8-Quarter Revenue & Profit Trend
Side-by-side quarterly history. Quarters aligned by calendar period so offset fiscal years line up.
| Q4 25 | $570.0M | $805.0M | ||
| Q3 25 | $519.1M | $804.6M | ||
| Q2 25 | $513.6M | $766.5M | ||
| Q1 25 | $534.2M | $698.0M | ||
| Q4 24 | $567.4M | $748.8M | ||
| Q3 24 | $529.4M | $746.9M | ||
| Q2 24 | $534.1M | $702.1M | ||
| Q1 24 | $576.6M | $695.4M |
| Q4 25 | $-170.5M | $132.1M | ||
| Q3 25 | $-13.4M | $140.0M | ||
| Q2 25 | $-8.0M | $131.8M | ||
| Q1 25 | $1.4M | $89.8M | ||
| Q4 24 | $4.6M | $130.1M | ||
| Q3 24 | $-21.1M | $136.0M | ||
| Q2 24 | $-299.5M | $111.3M | ||
| Q1 24 | $-2.3M | $115.3M |
| Q4 25 | — | 37.8% | ||
| Q3 25 | — | 36.6% | ||
| Q2 25 | — | 35.7% | ||
| Q1 25 | — | 33.2% | ||
| Q4 24 | — | 36.5% | ||
| Q3 24 | — | 35.4% | ||
| Q2 24 | — | 32.8% | ||
| Q1 24 | — | 33.1% |
| Q4 25 | -30.3% | 19.5% | ||
| Q3 25 | 2.4% | 20.8% | ||
| Q2 25 | 3.7% | 20.1% | ||
| Q1 25 | 4.5% | 15.3% | ||
| Q4 24 | 2.7% | 21.3% | ||
| Q3 24 | 2.4% | 21.6% | ||
| Q2 24 | -42.0% | 18.0% | ||
| Q1 24 | 3.9% | 17.7% |
| Q4 25 | -29.9% | 16.4% | ||
| Q3 25 | -2.6% | 17.4% | ||
| Q2 25 | -1.6% | 17.2% | ||
| Q1 25 | 0.3% | 12.9% | ||
| Q4 24 | 0.8% | 17.4% | ||
| Q3 24 | -4.0% | 18.2% | ||
| Q2 24 | -56.1% | 15.9% | ||
| Q1 24 | -0.4% | 16.6% |
| Q4 25 | $-3.57 | $1.82 | ||
| Q3 25 | $-0.28 | $1.92 | ||
| Q2 25 | $-0.17 | $1.82 | ||
| Q1 25 | $0.03 | $1.23 | ||
| Q4 24 | $0.05 | $1.78 | ||
| Q3 24 | $-0.44 | $1.85 | ||
| Q2 24 | $-6.30 | $1.51 | ||
| Q1 24 | $-0.05 | $1.55 |
Balance Sheet & Financial Strength
Snapshot of each company's liquidity, leverage and book value from the latest quarter.
| Metric | | |
|---|---|---|
| Cash + ST InvestmentsLiquidity on hand | $82.9M | $791.3M |
| Total DebtLower is stronger | — | $202.8M |
| Stockholders' EquityBook value | $112.9M | $3.2B |
| Total Assets | $1.5B | $4.3B |
| Debt / EquityLower = less leverage | — | 0.06× |
8-quarter trend — quarters aligned by calendar period.
| Q4 25 | $82.9M | $791.3M | ||
| Q3 25 | $73.5M | $628.5M | ||
| Q2 25 | $82.6M | $509.7M | ||
| Q1 25 | $85.1M | $404.2M | ||
| Q4 24 | $85.0M | $484.6M | ||
| Q3 24 | $96.9M | $490.9M | ||
| Q2 24 | $79.8M | $446.2M | ||
| Q1 24 | $91.5M | $601.8M |
| Q4 25 | — | $202.8M | ||
| Q3 25 | — | $202.7M | ||
| Q2 25 | — | $202.6M | ||
| Q1 25 | — | $202.6M | ||
| Q4 24 | — | $202.6M | ||
| Q3 24 | — | $202.6M | ||
| Q2 24 | — | $205.8M | ||
| Q1 24 | — | $206.2M |
| Q4 25 | $112.9M | $3.2B | ||
| Q3 25 | $280.8M | $3.1B | ||
| Q2 25 | $295.2M | $2.9B | ||
| Q1 25 | $281.5M | $2.7B | ||
| Q4 24 | $268.1M | $2.7B | ||
| Q3 24 | $295.1M | $2.8B | ||
| Q2 24 | $304.2M | $2.6B | ||
| Q1 24 | $612.4M | $2.7B |
| Q4 25 | $1.5B | $4.3B | ||
| Q3 25 | $1.7B | $4.1B | ||
| Q2 25 | $1.7B | $4.0B | ||
| Q1 25 | $1.7B | $3.6B | ||
| Q4 24 | $1.8B | $3.6B | ||
| Q3 24 | $1.8B | $3.7B | ||
| Q2 24 | $1.8B | $3.5B | ||
| Q1 24 | $2.1B | $3.6B |
| Q4 25 | — | 0.06× | ||
| Q3 25 | — | 0.07× | ||
| Q2 25 | — | 0.07× | ||
| Q1 25 | — | 0.08× | ||
| Q4 24 | — | 0.08× | ||
| Q3 24 | — | 0.07× | ||
| Q2 24 | — | 0.08× | ||
| Q1 24 | — | 0.08× |
Cash Flow & Capital Efficiency
How much cash each business actually produces after reinvestment. Cash flow is harder to manipulate than net income.
| Metric | | |
|---|---|---|
| Operating Cash FlowLast quarter | $2.6M | $251.1M |
| Free Cash FlowOCF − Capex | $-9.2M | $175.0M |
| FCF MarginFCF / Revenue | -1.6% | 21.7% |
| Capex IntensityCapex / Revenue | 2.1% | 9.5% |
| Cash ConversionOCF / Net Profit | — | 1.90× |
| TTM Free Cash FlowTrailing 4 quarters | $83.0M | $468.9M |
8-quarter trend — quarters aligned by calendar period.
| Q4 25 | $2.6M | $251.1M | ||
| Q3 25 | $4.2M | $197.2M | ||
| Q2 25 | $92.7M | $177.1M | ||
| Q1 25 | $21.6M | $129.4M | ||
| Q4 24 | $-1.1M | $190.1M | ||
| Q3 24 | $-91.4M | $180.1M | ||
| Q2 24 | $49.3M | $165.0M | ||
| Q1 24 | $-15.6M | $118.2M |
| Q4 25 | $-9.2M | $175.0M | ||
| Q3 25 | $-9.6M | $133.9M | ||
| Q2 25 | $85.5M | $101.9M | ||
| Q1 25 | $16.2M | $58.1M | ||
| Q4 24 | $-9.8M | $85.2M | ||
| Q3 24 | $-100.2M | $98.8M | ||
| Q2 24 | $35.1M | $64.8M | ||
| Q1 24 | $-29.1M | $27.6M |
| Q4 25 | -1.6% | 21.7% | ||
| Q3 25 | -1.8% | 16.6% | ||
| Q2 25 | 16.7% | 13.3% | ||
| Q1 25 | 3.0% | 8.3% | ||
| Q4 24 | -1.7% | 11.4% | ||
| Q3 24 | -18.9% | 13.2% | ||
| Q2 24 | 6.6% | 9.2% | ||
| Q1 24 | -5.0% | 4.0% |
| Q4 25 | 2.1% | 9.5% | ||
| Q3 25 | 2.7% | 7.9% | ||
| Q2 25 | 1.4% | 9.8% | ||
| Q1 25 | 1.0% | 10.2% | ||
| Q4 24 | 1.5% | 14.0% | ||
| Q3 24 | 1.7% | 10.9% | ||
| Q2 24 | 2.7% | 14.3% | ||
| Q1 24 | 2.3% | 13.0% |
| Q4 25 | — | 1.90× | ||
| Q3 25 | — | 1.41× | ||
| Q2 25 | — | 1.34× | ||
| Q1 25 | 15.60× | 1.44× | ||
| Q4 24 | -0.24× | 1.46× | ||
| Q3 24 | — | 1.32× | ||
| Q2 24 | — | 1.48× | ||
| Q1 24 | — | 1.03× |
Financial Flow Comparison
Revenue → gross profit → operating profit → net profit for each company.
Revenue Breakdown by Segment
TTEC
| Ttec Engage | $444.5M | 78% |
| Ttec Digital | $125.5M | 22% |
WST
| Proprietary Products | $661.8M | 82% |
| Contract Manufactured Products | $143.2M | 18% |
| Affiliated Entity | $3.3M | 0% |
