Biggest changeFurther, stock-based compensation expense has been and will continue to be for the foreseeable future a significant recurring expense in our business and an important part of the compensation provided to our employees. 44 Ta ble of Contents The following tables reconcile GAAP gross profit to non-GAAP gross profit for the years ended December 31, 2023, 2022 and 2021: Year Ended December 31, 2023 2022 2021 (in thousands) GAAP total gross profit $ 545,966 $ 470,734 $ 366,456 Stock-based compensation expense 10,700 10,367 6,491 Amortization of acquired intangible assets 18,386 18,493 15,373 Non-GAAP total gross profit $ 575,052 $ 499,594 $ 388,320 Year Ended December 31, 2023 2022 2021 (in thousands) GAAP gross profit – products $ 537,264 $ 465,323 $ 360,070 Stock-based compensation expense 8,202 7,562 4,357 Amortization of acquired intangible assets 18,386 18,493 15,373 Non-GAAP gross profit – products $ 563,852 $ 491,378 $ 379,800 Year Ended December 31, 2023 2022 2021 (in thousands) GAAP gross profit – professional services $ 8,702 $ 5,411 $ 6,386 Stock-based compensation expense 2,498 2,805 2,134 Non-GAAP gross profit – professional services $ 11,200 $ 8,216 $ 8,520 The following table reconciles GAAP loss from operations to non-GAAP income from operations for the years ended December 31, 2023, 2022 and 2021: Year Ended December 31, 2023 2022 2021 (in thousands) GAAP loss from operations $ (80,733) $ (111,614) $ (120,065) Stock-based compensation expense 108,081 119,902 102,579 Amortization of acquired intangible assets 21,499 21,983 17,305 Acquisition-related expenses 363 — 7,211 Litigation-related expenses — 115 569 Impairment of long-lived assets 30,784 — — Restructuring expense 22,227 — — Non-GAAP income from operations $ 102,221 $ 30,386 $ 7,599 45 Ta ble of Contents The following table reconciles GAAP net loss to non-GAAP net (loss) income for the years ended December 31, 2023, 2022 and 2021: Year Ended December 31, 2023 2022 2021 (in thousands, except share and per share data) GAAP net loss $ (149,260) $ (124,717) $ (146,334) Stock-based compensation expense 108,081 119,902 102,579 Amortization of acquired intangible assets 21,499 21,983 17,305 Acquisition-related expenses 363 — 16,176 Litigation-related expenses — 115 569 Amortization of debt issuance costs 4,138 4,085 3,982 Induced conversion expense 53,889 — 2,740 Change in fair value of derivative assets 15,511 — — Impairment of long-lived assets 30,784 — — Restructuring expense 22,227 — — Non-GAAP net (loss) income $ 107,232 $ 21,368 $ (2,983) Interest expense of convertible senior notes (1) 2,667 1,500 — Numerator for non-GAAP earnings per share calculation $ 109,899 $ 22,868 $ (2,983) Weighted average shares used in GAAP earnings per share calculation, basic 60,756,087 58,552,065 55,270,998 Dilutive effect of convertible senior notes (1) 10,429,891 5,803,831 — Dilutive effect of employee equity incentive plans (2) 916,134 1,251,725 — Weighted average shares used in non-GAAP earnings per share calculation, diluted 72,102,112 65,607,621 55,270,998 Non-GAAP net income (loss) per share: Basic $ 1.76 $ 0.36 $ (0.05) Diluted $ 1.52 $ 0.35 $ (0.05) (1) We use the if-converted method to compute diluted earnings per share with respect to our Notes.
Biggest change(2) For the year ended December 31, 2024, restructuring expense was recorded within general and administrative expense in our consolidated statement of operations. 45 Table of Contents The following table reconciles GAAP net income (loss) to non-GAAP net income for the years ended December 31, 2024, 2023 and 2022: Year Ended December 31, 2024 2023 2022 (in thousands, except share and per share data) GAAP net income (loss) $ 25,526 $ (152,815) $ (124,717) Stock-based compensation expense 107,961 111,636 119,902 Amortization of acquired intangible assets 19,951 21,499 21,983 Acquisition-related expenses 751 363 — Litigation-related expenses — — 115 Amortization of debt issuance costs 4,447 4,138 4,085 Induced conversion expense — 53,889 — Change in fair value of derivative assets — 15,511 — Impairment of long-lived assets — 30,784 — Restructuring expense (190) 22,227 — Discrete tax items 4,692 — — Non-GAAP net income $ 163,138 $ 107,232 $ 21,368 Interest expense of convertible senior notes (1) 6,285 2,667 1,500 Numerator for non-GAAP earnings per share calculation $ 169,423 $ 109,899 $ 22,868 Weighted average shares used in GAAP earnings per share calculation, basic 62,607,583 60,756,087 58,552,065 Dilutive effect of convertible senior notes (1) 11,183,611 10,429,891 5,803,831 Dilutive effect of employee equity incentive plans (2) 576,068 916,134 1,251,725 Weighted average shares used in non-GAAP earnings per share calculation, diluted 74,367,262 72,102,112 65,607,621 Non-GAAP net income per share: Basic $ 2.61 $ 1.76 $ 0.36 Diluted $ 2.28 $ 1.52 $ 0.35 (1) We use the if-converted method to compute diluted earnings per share with respect to our Notes.
Operating Activities Operating activities provided $104.3 million of cash and cash equivalents for the year ended December 31, 2023, which reflects continued growth in revenue partially offset by our continued investments in our operations and the timing of working capital adjustments.
Operating activities provided $104.3 million of cash and cash equivalents for the year ended December 31, 2023, which reflects continued growth in revenue partially offset by our continued investments in our operations and the timing of working capital adjustments.
Investing Activities Investing activities used $178.8 million of cash for the year ended December 31, 2023, consisting of $126.4 million in purchases of investments, net of sales and maturities, $34.8 million of cash paid for the acquisition of Minerva, $15.9 million for capitalization of internal-use software costs, $4.4 million in capital expenditures to purchase computer equipment and leasehold improvements, partially offset by $2.7 million in proceeds from other investments.
Investing activities used $178.8 million of cash for the year ended December 31, 2023, consisting of $126.4 million in purchases of investments, net of sales and maturities, $34.8 million of cash paid for the acquisition of Minerva, $15.9 million for capitalization of internal-use software costs, and $4.4 million in capital expenditures to purchase computer equipment and leasehold improvements, partially offset by $2.7 million in proceeds from other investments.
Non-GAAP net income (loss) per basic and diluted share is calculated as non-GAAP net income (loss) divided by the weighted average shares used to compute net income (loss) per share, with the number of weighted average shares decreased, when applicable, to reflect the anti-dilutive impact of the capped call transactions entered into in connection with our convertible senior notes.
Non-GAAP net income per basic and diluted share is calculated as non-GAAP net income divided by the weighted average shares used to compute net income per share, with the number of weighted average shares decreased, when applicable, to reflect the anti-dilutive impact of the capped call transactions entered into in connection with our convertible senior notes.
The expense for the amortization of debt issuance costs related to our convertible senior notes and revolving credit facility is a non-cash item and we believe the exclusion of this interest expense provides a more useful comparison of our operational performance in different periods. • Induced conversion expense.
The expense for the amortization of debt issuance costs related to our convertible senior notes and our former revolving credit facility is a non-cash item and we believe the exclusion of this interest expense provides a more useful comparison of our operational performance in different periods. • Induced conversion expense.
Non-GAAP Financial Results To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we provide investors with certain non-GAAP financial measures, including non-GAAP gross profit, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income (loss), non-GAAP net income (loss) per share, adjusted EBITDA and free cash flow.
Non-GAAP Financial Results To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we provide investors with certain non-GAAP financial measures, including non-GAAP gross profit, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income, non-GAAP net income per share, adjusted EBITDA and free cash flow.
When software licenses are purchased, maintenance and support and content subscription, as applicable, is bundled with the license for the term period. Professional Services We generate professional service revenue from the sale of deployment and training services related to our products, incident response services and security advisory services.
When software licenses are purchased, maintenance and support and content subscription, as applicable, are bundled with the license for the term period. Professional Services We generate professional service revenue from the sale of deployment and training services related to our products, incident response services and security advisory services.
Products We generate products revenue from the sale of (1) cloud-based subscriptions, (2) managed services offerings, which utilize our products and (3) software licenses with related maintenance and support and content subscription, as applicable. Software license revenue consists of revenues from term licenses.
Product Subscriptions We generate product subscriptions revenue from the sale of (1) cloud-based subscriptions, (2) managed services offerings, which utilize our products and (3) software licenses with related maintenance and support and content subscription, as applicable. Software license revenue consists of revenues from term licenses.
Interest Income Interest income consists primarily of interest income on our cash and cash equivalents and our short and long-term investments. Interest Expense Interest expense consists primarily of contractual interest expense, amortization of debt issuance costs related to our convertible senior notes and revolving credit facility and induced conversion expense.
Interest Income Interest income consists primarily of interest income on our cash and cash equivalents and our short and long-term investments. Interest Expense Interest expense consists primarily of contractual interest expense, amortization of debt issuance costs related to our convertible senior notes and our former revolving credit facility, and induced conversion expense.
We define non-GAAP gross profit, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income (loss) and non-GAAP net income (loss) per share as the respective GAAP balances excluding the effect of stock-based compensation expense, amortization of acquired intangible assets, amortization of debt issuance costs and certain other items such as acquisition-related expenses, impairment of long-lived assets, Restructuring Expense, induced conversion expense, change in the fair value of derivative assets and litigation-related expenses.
We define non-GAAP gross profit, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income (loss) and non-GAAP net income per share as the respective GAAP balances excluding the effect of stock-based compensation expense, amortization of acquired intangible assets, amortization of debt issuance costs and certain other items such as acquisition-related expenses, litigation-related expenses, impairment of long-lived assets, induced conversion expense, change in the fair value of derivative assets, restructuring expense and discrete tax items.
We define adjusted EBITDA as net loss before (1) interest income, (2) interest expense, (3) other income (expense), net, (4) provision for income taxes, (5) depreciation expense, (6) amortization of intangible assets, (7) stock-based compensation expense, (8) acquisition-related expenses, (9) litigation-related expenses, (10) impairment of long-lived assets and (11) restructuring expense.
We define adjusted EBITDA as net income (loss) before (1) interest income, (2) interest expense, (3) other (income) expense, net, (4) provision for (benefit from) income taxes, (5) depreciation expense, (6) amortization of intangible assets, (7) stock-based compensation expense, (8) acquisition-related expenses, (9) litigation-related expenses, (10) impairment of long-lived assets and (11) restructuring expense.
On an if converted basis, for the year ended December 31, 2023, the 2029 Notes and 2027 Notes were dilutive and the 2025 Notes were anti-dilutive and for the year ended December 31, 2022, the 2025 Notes were dilutive and the 2027 Notes were anti-dilutive.
On an if-converted basis, for the year ended December 31, 2024, the 2029 Notes, 2027 Notes and 2025 Notes were dilutive, for the year ended December 31, 2023, the 2029 Notes and 2027 Notes were dilutive and the 2025 Notes were anti-dilutive, and for the year ended December 31, 2022, the 2025 Notes were dilutive and the 2027 Notes were anti-dilutive.
Annualized Recurring Revenue (“ARR”) is defined as the annual value of all recurring revenue related to contracts in place at the end of the period. ARR should be viewed independently of revenue and deferred revenue, as ARR is an operating metric and is not intended to be combined with or replace these items.
Annualized Recurring Revenue (“ARR”) is defined as the annual value of all recurring revenue related to contracts in place at the end of the quarter. ARR should be viewed independently of revenue and deferred revenue, as ARR is an operating metric and is not intended to be combined with or replace these items.
Sales and Marketing Expense Sales and marketing expense consists of personnel costs for our sales and marketing team, including salaries and other payroll related costs, commissions, including amortization of deferred commissions, bonuses and stock-based compensation. Additional expenses include marketing activities and promotional events, travel and entertainment, training costs, amortization of certain intangible assets and allocated overhead costs.
Sales and Marketing Expense Sales and marketing expense consists of personnel costs for our sales and marketing team, including salaries and other payroll related costs, commissions, including amortization of capitalized commissions, bonuses and stock-based compensation. Additional expenses include marketing activities and promotional events, travel and entertainment, training costs, amortization of certain intangible assets and allocated overhead costs.
Comparison of the Year Ended December 31, 2022 and 2021 We have elected not to include a discussion of our consolidated results for 2022 compared to 2021 in this report in reliance upon Instruction 1 to Item 303(b) of Regulation S-K.
Comparison of the Year Ended December 31, 2023 and 2022 We have elected not to include a discussion of our consolidated results for 2023 compared to 2022 in this report in reliance upon Instruction 1 to Item 303(b) of Regulation S-K.
Refer to Note 19, Restructuring , in the Notes to our Consolidated Financial Statements for further details on our Restructuring Plan.
Refer to Note 19, Restructuring , in the Notes to our condensed consolidated financial statements for further details on our Restructuring Plan.
Also included in cost of products are software license fees, cloud computing costs and internet connectivity expenses directly related to delivering our products, amortization of contract fulfillment costs, as well as amortization of certain intangible assets including internally developed software.
Also included in cost of product subscriptions are software license fees, cloud computing costs and internet connectivity expenses directly related to delivering our products, amortization of contract fulfillment costs, as well as amortization of certain intangible assets including internally developed software.
ARR is not a forecast of future revenue, which can be impacted by contract start and end dates and renewal rates and does not include revenue reported as perpetual license or professional services revenue in our consolidated statement of operations. We use ARR and believe it is useful to investors as a measure of the overall success of our business.
ARR is not a forecast of future revenue, which can be impacted by contract start and end dates and renewal rates and does not include revenue reported as professional services revenue in our consolidated statement of operations. We use ARR and believe it is useful to investors as a measure of the overall success of our business.
See Non-GAAP Financial Results below for further information on non-GAAP income from operations and a reconciliation of non-GAAP income from operations to the comparable GAAP financial measure. Free Cash Flow . Free cash flow is a non-GAAP measure that we define as cash provided by operating activities less purchases of property and equipment and capitalization of internal-use software costs.
See “Non-GAAP Financial Results” below for further information on non-GAAP income from operations and a reconciliation of non-GAAP income from operations to the comparable GAAP financial measure. Free Cash Flow . Free cash flow is a non-GAAP measure that we define as cash provided by operating activities less purchases of property and equipment and capitalization of internal-use software costs.
We believe these non-GAAP financial measures are useful to investors in assessing our operating performance due to the following factors: • Stock-based compensation expense. We exclude stock-based compensation expense because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact our non-cash expense.
We believe these non-GAAP financial measures are useful to investors in assessing our operating performance due to the following factors: 43 Table of Contents • Stock-based compensation expense. We exclude stock-based compensation expense because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact our non-cash expense.
We consider free cash flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after necessary capital expenditures. See Non-GAAP Financial Results below for a reconciliation of non-GAAP free cash flow to the comparable GAAP financial measure. Annualized Recurring Revenue and Growth.
We consider free cash flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after necessary capital expenditures. See “Non-GAAP Financial Results” below for a reconciliation of non-GAAP free cash flow to the comparable GAAP financial measure. Annualized Recurring Revenue and Growth.
Our revenue was not concentrated with any individual customer and no customer represented more than 1% of our revenue for the years ended December 31, 2023, 2022 or 2021.
Our revenue was not concentrated with any individual customer and no customer represented more than 1% of our revenue for the years ended December 31, 2024, 2023 or 2022.
Our Managed Threat Complete Offering is offered on a managed service basis, generally pursuant to one or multi-year agreements. In the years ended December 31, 2023, 2022 and 2021, recurring revenue, defined as revenue from term software licenses, content subscriptions, managed services, cloud-based subscriptions and maintenance and support, was 95%, 94% and 92%, respectively, of total revenue.
Our Managed Threat Complete Offering is offered on a managed service basis, generally pursuant to one or multi-year agreements. In the years ended December 31, 2024, 2023 and 2022, recurring revenue, defined as revenue from term software licenses, content subscriptions, managed services, cloud-based subscriptions and maintenance and support, was 96%, 95% and 94%, respectively, of total revenue.
We monitor non-GAAP income from operations and non-GAAP operating margin, non-GAAP financial measures, to analyze our financial results. We believe non-GAAP income from operations and non-GAAP operating margin are useful to investors, as supplements to U.S.
We monitor non-GAAP income from operations and non-GAAP operating margin, which are both non-GAAP financial measures, to analyze our financial results. We believe non-GAAP income from operations and non-GAAP operating margin are useful to investors, as supplements to U.S.
Cost of Revenue Our total cost of revenue consists of the costs of products and professional services, as noted below. In addition, cost of revenue includes overhead costs for depreciation, facilities, IT, information security, and recruiting. Our IT overhead costs include IT personnel compensation costs and costs associated with our IT infrastructure.
Cost of Revenue Our total cost of revenue consists of the costs of product subscriptions and professional services, as noted below. In addition, cost of revenue includes overhead costs for depreciation, facilities, IT, information security, and recruiting. Our IT overhead costs include IT personnel compensation costs and costs associated with our IT infrastructure.
These factors were offset by an $18.5 million increase in deferred contract acquisition and fulfillment costs, a $14.0 million increase in accounts receivable, a $4.1 million increase in prepaid expenses and a $1.3 million decrease in other liabilities , which each had a negative impact on operating cash flow.
These factors were offset by an $18.5 million increase in deferred contract acquisition and fulfillment costs, a $14.0 million 54 Table of Contents increase in accounts receivable, a $4.1 million increase in prepaid expenses and a $1.3 million decrease in other liabilities, which each had a negative impact on operating cash flow.
We believe that excluding the impact of amortization of acquired intangible assets allows for more meaningful comparisons between operating results from period to period as the intangible assets are valued at the time of acquisition and are amortized over several years after the acquisition. 43 Ta ble of Contents • Amortization of debt issuance costs.
We believe that excluding the impact of amortization of acquired intangible assets allows for more meaningful comparisons between operating results from period to period as the intangible assets are valued at the time of acquisition and are amortized over several years after the acquisition. • Amortization of debt issuance costs.
We expect our gross margins to fluctuate over time depending on the factors described above. Operating Expenses Operating expenses consist of research and development, sales and marketing, general and administrative expenses, impairment of long-lived assets and restructuring. Operating expenses include overhead costs for depreciation, facilities, IT, information security and recruiting.
We expect our gross margins to fluctuate over time depending on the factors described above. Operating Expenses Operating expenses consist of research and development, sales and marketing, general and administrative expenses, and restructuring. Operating expenses include overhead costs for depreciation, facilities, IT, information security and recruiting.
In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact upon our reported financial results.
In addition, there are limitations in using non-GAAP financial measures 44 Table of Contents because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact upon our reported financial results.
Financing Activities Financing activities provided $79.6 million for the year ended December 31, 2023, which consisted primarily of $292.1 million in proceeds from the issuance of the 2029 Notes, net of issuance costs paid of $7.9 million, $17.5 million in proceeds from the 55 Ta ble of Contents settlement of the 2023 Capped Calls, $11.3 million in proceeds from the issuance of common stock purchased by employees under the Rapid7, Inc. 2015 Employee Stock Purchase Plan (“ESPP”) and $3.1 million in proceeds from the exercise of stock options, partially offset by $200.0 million for the repurchase and conversion of the 2025 Notes, $36.6 million for the purchase of the 2029 Capped Calls, $5.6 million in withholding taxes paid for the net share settlement of equity awards and $2.3 million in payments related to the acquisition of IntSights.
Financing activities provided $79.6 million for the year ended December 31, 2023, which consisted primarily of $292.1 million in proceeds from the issuance of the 2029 Notes, net of issuance costs paid of $7.9 million, $17.5 million in proceeds from the settlement of the 2023 Capped Calls, $11.3 million in proceeds from the issuance of common stock purchased by employees under the Rapid7, Inc. 2015 ESPP and $3.1 million in proceeds from the exercise of stock options, partially offset by $200.0 million for the repurchase and conversion of the 2025 Notes, $36.6 million for the purchase of the 2029 Capped Calls, $5.6 million in withholding taxes paid for the net share settlement of equity awards and $2.3 million in payments related to the acquisition of IntSights.
Our capped calls transactions are intended to offset potential dilution from the conversion features in our convertible senior notes.
Our capped call transactions are intended to offset potential dilution from the conversion features in our convertible senior notes.
Our Business Model We offer our products through a variety of delivery models to meet the needs of our diverse customer base, including: 41 Ta ble of Contents • Cloud-based subscriptions, which provide our software capabilities to our customers through cloud access and on a subscription basis.
Our Business Model We offer our products through a variety of delivery models to meet the needs of our diverse customer base, including: • Cloud-based subscriptions, which provide our software capabilities to our customers through cloud access and on a subscription basis.
GAAP 42 Ta ble of Contents measures, in evaluating our ongoing operational performance and enhancing an overall understanding of our past financial performance and allowing for greater transparency with respect to metrics used by our management in its financial and operational decision-making.
GAAP measures, in evaluating our ongoing operational performance and enhancing an overall understanding of our past financial performance and allowing for greater transparency with respect to metrics used by our management in its financial and operational decision-making.
Impairment of Long-Lived Assets Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Impairment of long-lived assets $ 30,784 $ — $ 30,784 100.0 % % of revenue 4.0 % — % Impairment of long-lived assets expense increased by $30.8 million in 2023 compared to 2022, due to an impairment charge recorded after a triggering event related to a change in usage of certain idle office space at our corporate headquarters in Boston, Massachusetts as well as idle office spaces located in Plano, Texas, Los Angeles, California and Toronto, Canada indicated that the carrying value of our right of use and other lease-related assets may not be fully recoverable.
Impairment of Long-Lived Assets Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Impairment of long-lived assets $ — $ 30,784 $ (30,784) 100.0 % % of revenue — % 4.0 % Impairment of long-lived assets expense of $30.8 million was recorded in the year ended 2023 after a triggering event related to a change in usage of certain idle office space at our corporate headquarters in Boston, Massachusetts as well as idle office spaces located in Plano, Texas; Los Angeles, California; and Toronto, Canada indicated that the carrying value of our right of use and other lease-related assets may not be fully recoverable.
We expect interest expense in the near term to represent contractual interest expense and amortization of debt issuance costs related to our convertible senior notes and revolving credit facility.
We expect interest expense in the near term to represent contractual interest expense and amortization of debt issuance costs related to our convertible senior notes.
When not regularly sold on a stand-alone basis, we estimate SSP for our products and services utilizing historical sales data, including discounts from list price. The historical data is aggregated and analyzed by geographic location and selling method to establish a median or average price.
When available, we use directly observable stand-alone transactions to determine SSP. When not regularly sold on a stand-alone basis, we estimate SSP for our products and services utilizing historical sales data, including discounts from list price. The historical data is aggregated and analyzed by geographic location and selling method to establish a median or average price.
This discussion can be found in our Annual Report on Form 10-K for the year ended December 31, 2022, which was filed with the SEC on February 24, 2023.
This discussion can be found in our Annual Report on Form 10-K for the year ended December 31, 2023, which was filed with the SEC on February 26, 2024.
We periodically review the carrying amount of 56 Ta ble of Contents deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit.
We periodically review the carrying amount of deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit.
All overhead costs are allocated based on relative headcount. 47 Ta ble of Contents Cost of Products Cost of products consists of personnel and related costs for our content, support, managed service and cloud operations teams, including salaries and other payroll related costs, bonuses, stock-based compensation and allocated overhead costs.
All overhead costs are allocated based on relative headcount. 47 Table of Contents Cost of Product Subscriptions Cost of product subscriptions consists of personnel and related costs for our content, support, managed service and cloud operations teams, including salaries and other payroll related costs, bonuses, stock-based compensation and allocated overhead costs.
As the threat landscape continues to grow in complexity, customers are demonstrating demand for integrated expertise to support them in effectively managing their security technologies. The convergence of these key trends – security consolidation, integrated cloud security, and expertise driven outcomes – are the foundation of what we view as the new extended SOC.
As the threat landscape continues to grow in complexity, customers are demonstrating demand for integrated expertise to support them in effectively managing their security technologies. The convergence of these key trends – security consolidation, integrated cloud security, and expertise driven outcomes – are the foundation of what our customers require for the modern SOC.
Our customers span a wide variety of industries such as technology, energy, financial services, healthcare and life sciences, manufacturing, media and entertainment, retail, education, real estate, transportation, government and professional services. As of December 31, 2023, we had over 11,500 customers in 151 countries, including 40% of the Fortune 100.
Our customers span a wide variety of industries such as technology, energy, financial services, healthcare and life sciences, manufacturing, media and entertainment, retail, education, real estate, transportation, government and professional services. As of December 31, 2024, we had over 11,700 customers in 147 countries, including 43% of the Fortune 100.
The $90.4 million increase in revenue from existing customers was due to an increase in revenue from renewals, upsells and cross-sells as a result of the continued growth of our existing customer base. Revenue from new customers represents the revenue recognized from the customer's initial purchase.
The $60.2 million increase in revenue from existing customers was due to an increase in revenue from renewals, upsells and cross-sells as a result of the continued growth 50 Table of Contents of our existing customer base. Revenue from new customers represents the revenue recognized from the customer's initial purchase.
We determine SSP of our products and services based on our overall pricing objectives using all information reasonably available to us, taking into consideration market conditions and other factors, including the geographic locations of our customers, negotiated discounts from price lists and selling method (i.e., partner or direct). When available, we use directly observable stand-alone transactions to determine SSP.
We determine SSP of our products and services based on our overall pricing objectives using all information reasonably available to us, taking into consideration market conditions and other factors, including the geographic locations of our customers, negotiated discounts from price lists and selling method (i.e., 55 Table of Contents partner or direct).
Our foreseeable cash needs, in addition to our recurring operating expenses, include our expected capital expenditures to support expansion of our infrastructure and workforce, office facilities lease obligations, purchase commitments, including our cloud infrastructure services (including with Amazon Web Services (“AWS”)), potential future acquisitions of technology businesses and any election we make to redeem our convertible senior notes.
Our foreseeable cash needs, in addition to our recurring operating expenses, include our expected capital expenditures to support expansion of our infrastructure and workforce, office facilities lease obligations, purchase commitments, including our cloud infrastructure services, potential future acquisitions of technology businesses and any election we make to redeem our convertible senior notes, including our 2025 Notes which mature on May 1, 2025.
We believe these key metrics are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making and also because they are used by institutional investors and the analyst community to help evaluate the health of our business: Year Ended December 31, 2023 2022 2021 (dollars in thousands) Total revenue $ 777,707 $ 685,083 $ 535,404 Year-over-year growth 13.5 % 28.0 % 30.1 % Non-GAAP income from operations $ 102,221 $ 30,386 $ 7,599 Non-GAAP operating margin 13.1 % 4.4 % 1.4 % Free cash flow $ 84,034 $ 40,677 $ 35,053 As of December 31, 2023 2022 (dollars in thousands) Annualized recurring revenue (“ARR”) $ 805,670 $ 714,231 Year-over-year growth 12.8 % 19.2 % Number of customers 11,526 10,929 Year-over-year growth 5.5 % 6.3 % ARR per customer $ 69.9 $ 65.4 Year-over-year growth 7.0 % 12.2 % Total Revenue and Growth .
We believe these key metrics are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making and also because they are used by institutional investors and the analyst community to help evaluate the health of our business: Year Ended December 31, 2024 2023 2022 (dollars in thousands) Total revenue $ 844,007 $ 777,707 $ 685,083 Year-over-year growth 8.5 % 13.5 % 28.0 % Non-GAAP income from operations $ 163,508 $ 102,221 $ 30,386 Non-GAAP operating margin 19.4 % 13.1 % 4.4 % Free cash flow $ 154,083 $ 84,034 $ 40,677 As of December 31, 2024 2023 (dollars in thousands) Annualized recurring revenue (“ARR”) $ 839,819 $ 805,670 Year-over-year growth 4.2 % 12.8 % Number of customers 11,727 11,526 Year-over-year growth 1.7 % 5.5 % ARR per customer $ 71.6 $ 69.9 Year-over-year growth 2.5 % 7.0 % 42 Table of Contents Total Revenue and Growth .
Cash provided by operating activities reflected our net loss of $124.7 million, offset by a decrease in our net operating assets of $39.5 million and non-cash charges of $163.4 million related primarily to depreciation and amortization, stock-based compensation expense, deferred income taxes, amortization of debt issuance costs and other non-cash charges.
Cash provided by operating activities reflected our net income of $25.5 million and a decrease in our net operating assets and liabilities of $10.4 million, offset by non-cash charges of $156.6 million related primarily to depreciation and amortization, stock-based compensation expense, deferred income taxes, amortization of debt issuance costs and other non-cash charges.
Financing activities provided $7.4 million of cash in 2022, which consisted primarily of $11.9 million in proceeds from the issuance of common stock purchased by employees under the Rapid7, Inc. 2015 Employee Stock Purchase Plan (“ESPP”) and $3.3 million in proceeds from the exercise of stock options, partially offset by $7.5 million in withholding taxes paid for the net share settlement of equity awards and $0.3 million in payments related to the acquisition of Velocidex.
Financing Activities Financing activities provided $5.6 million for the year ended December 31, 2024, which consisted primarily of $9.2 million in proceeds from the issuance of common stock purchased by employees under the Rapid7, Inc. 2015 Employee Stock Purchase Plan (“ESPP”) and $1.6 million in proceeds from the exercise of stock options, partially offset by $4.7 million in withholding taxes paid for the net share settlement of equity awards and $0.5 million in payments related to the acquisition of Noetic.
We exclude acquisition-related expenses that are unrelated to the current operations and neither are comparable to the prior period nor predictive of future results. • Change in fair value of derivative assets.
We exclude acquisition-related expenses, including accretion expense associated with contingent consideration, as costs that are unrelated to the current operations and are neither comparable to the prior period nor predictive of future results. • Change in fair value of derivative assets.
Restructuring Expense Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Restructuring $ 22,227 $ — $ 22,227 100.0 % % of revenue 2.9 % — % Restructuring expense increased by $22.2 million in 2023 compared to 2022, due to restructuring charges consisting of employee transition, notice period and severance payments and employee benefits and related facilitation costs related to our Restructuring Plan.
Restructuring Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Restructuring $ — $ 22,227 $ (22,227) 100.0 % % of revenue — % 2.9 % Restructuring expense of $22.2 million was recorded in the year ended 2023 as a result of restructuring charges consisting of employee transition, notice period and severance payments and employee benefits and related facilitation costs related to our Restructuring Plan.
Other Income (Expense), Net Other income (expense), net consists primarily of the change in fair value of derivative assets and unrealized and realized gains and losses related to changes in foreign currency exchange rates. Provision for Income Taxes Provision for income taxes consists of domestic and foreign taxes on income and withholding taxes.
Other Income (Expense), Net 48 Table of Contents Other income (expense), net consists primarily of the change in fair value of derivative assets and unrealized and realized gains and losses related to changes in foreign currency exchange rates.
We define a customer as any entity that has an active Rapid7 recurring revenue contract as of the specified measurement date, excluding only InsightOps and Logentries customers with a contract value less than $2,400 per year. ARR per Customer . ARR per customer is defined as ARR divided by the number of customers at the end of the period.
We define a customer as any entity that has an active Rapid7 recurring revenue contract as of the specified measurement date, excluding customers of only InsightOps or Logentries that have a contract value of less than $2,400 per year. ARR per Customer .
(2) We use the treasury method to compute the dilutive effect of employee equity incentive plan awards. 46 Ta ble of Contents The following table reconciles GAAP net loss to adjusted EBITDA for the years ended December 31, 2023, 2022 and 2021: Year Ended December 31, 2023 2022 2021 (in thousands) Net loss $ (149,260) $ (124,717) $ (146,334) Interest income (10,177) (1,813) (365) Interest expense 64,700 10,982 14,292 Other (income) expense, net 14,522 1,522 1,921 (Benefit from) provision for income taxes (518) 2,412 10,421 Depreciation expense 14,047 13,571 12,342 Amortization of intangible assets 31,892 27,467 21,159 Stock-based compensation expense 108,081 119,902 102,579 Acquisition-related expenses 363 — 7,211 Litigation-related expenses — 115 569 Impairment of long-lived assets 30,784 — — Restructuring expense 22,227 — — Adjusted EBITDA $ 126,661 $ 49,441 $ 23,795 The following table reconciles net cash provided by operating activities to free cash flow for the years ended December 31, 2023, 2022 and 2021: Year Ended December 31, 2023 2022 2021 (in thousands) Net cash provided by operating activities $ 104,278 $ 78,204 $ 53,917 Less: Purchases of property and equipment (4,366) (20,382) (9,010) Less: Capitalized internal-use software costs (15,878) (17,145) (9,854) Free cash flow $ 84,034 $ 40,677 $ 35,053 Components of Results of Operations Revenue We generate revenue primarily from selling products and professional services through a variety of delivery models to meet the needs of our diverse customer base.
(2) We use the treasury method to compute the dilutive effect of employee equity incentive plan awards. 46 Table of Contents The following table reconciles GAAP net income (loss) to adjusted EBITDA for the years ended December 31, 2024, 2023 and 2022: Year Ended December 31, 2024 2023 2022 (in thousands) GAAP net income (loss) $ 25,526 $ (152,815) $ (124,717) Interest income (21,063) (10,177) (1,813) Interest expense 10,963 64,700 10,982 Other expense, net 3,680 14,522 1,522 Provision for (benefit from) income taxes 15,929 (518) 2,412 Depreciation expense 11,059 14,047 13,571 Amortization of intangible assets 33,834 31,892 27,467 Stock-based compensation expense 107,961 111,636 119,902 Acquisition-related expenses 751 363 — Litigation-related expenses — — 115 Impairment of long-lived assets — 30,784 — Restructuring expense (190) 22,227 — Adjusted EBITDA $ 188,450 $ 126,661 $ 49,441 The following table reconciles net cash provided by operating activities to free cash flow for the years ended December 31, 2024, 2023 and 2022: Year Ended December 31, 2024 2023 2022 (in thousands) Net cash provided by operating activities $ 171,670 $ 104,278 $ 78,204 Less: Purchases of property and equipment (3,425) (4,366) (20,382) Less: Capitalized internal-use software costs (14,162) (15,878) (17,145) Free cash flow $ 154,083 $ 84,034 $ 40,677 Components of Results of Operations Revenue We generate revenue primarily from selling products and professional services through a variety of delivery models to meet the needs of our diverse customer base.
We exclude non-ordinary course restructuring expenses related to the Restructuring Plan because we do not believe these charges are indicative of our core operating performance and we believe the exclusion of the restructuring expense provides a more useful comparison of our performance in different periods. • Anti-dilutive impact of capped call transaction.
We exclude non-ordinary course restructuring expenses related to the Restructuring Plan, which we completed during fiscal year 2024, because we do not believe these charges are indicative of our core operating performance and we believe the exclusion of the restructuring expense provides a more useful comparison of our performance in different periods. • Discrete tax items.
We maintain a substantially full valuation allowance for domestic and certain foreign deferred tax assets, including net operating loss carryforwards and tax credits.
Provision for (Benefit from) Income Taxes Provision for (benefit from) income taxes consists of domestic and foreign taxes on income and withholding taxes. We maintain a substantially full valuation allowance for domestic and certain foreign deferred tax assets, including net operating loss carryforwards and tax credits.
Our focus is to be the leading provider of integrated security solutions for the extended SOC by providing risk and threat management within the context of overall security. We market and sell our products and professional services to organizations of all sizes globally, including mid-market businesses, enterprises, non-profits, educational institutions and government agencies.
Our focus is to be the leading provider of integrated security operations solutions by providing exposure and threat management that leverages our ability to give customers command of their attack surface. We market and sell our products and professional services to organizations of all sizes globally, including mid-market businesses, enterprises, non-profits, educational institutions and government agencies.
If we are unable to raise additional capital on terms satisfactory to us when we require it, our business, operating results and financial condition could be adversely affected. 54 Ta ble of Contents Cash Flows The following table shows a summary of our cash flows for the years ended December 31, 2023 and 2022: Year Ended December 31, 2023 2022 2021 (in thousands) Cash, cash equivalents and restricted cash at beginning of period $ 207,804 $ 165,017 $ 173,617 Net cash provided by operating activities 104,278 78,204 53,917 Net cash used in investing activities (178,754) (39,988) (325,378) Net cash provided by financing activities 79,597 7,416 264,133 Effects of exchange rates on cash, cash equivalents and restricted cash 1,202 (2,845) (1,272) Cash, cash equivalents and restricted cash at end of period $ 214,127 $ 207,804 $ 165,017 Uses of Funds Our historical uses of cash have primarily consisted of cash used for operating activities such as expansion of our sales and marketing operations, research and development activities and other working capital needs, as well as cash used for business acquisitions and purchases of property and equipment, including leasehold improvements for our facilities.
Cash Flows The following table shows a summary of our cash flows for the years ended December 31, 2024, 2023 and 2022: Year Ended December 31, 2024 2023 2022 (in thousands) Cash, cash equivalents and restricted cash at beginning of period $ 214,127 $ 207,804 $ 165,017 Net cash provided by operating activities 171,670 104,278 78,204 Net cash used in investing activities (46,522) (178,754) (39,988) Net cash provided by financing activities 5,582 79,597 7,416 Effects of exchange rates on cash, cash equivalents and restricted cash (2,756) 1,202 (2,845) Cash, cash equivalents and restricted cash at end of period $ 342,101 $ 214,127 $ 207,804 Uses of Funds Our historical uses of cash have primarily consisted of cash used for operating activities such as expansion of our sales and marketing operations, research and development activities and other working capital needs, as well as cash used for business acquisitions and purchases of property and equipment, including leasehold improvements for our facilities.
In conjunction with the third quarter of 2023 partial repurchase of our 2025 Notes, we incurred a non-cash induced conversion expense of $53.9 million. We exclude induced conversion expense because this amount is not indicative of the performance of, or trends in, our business and neither is comparable to the prior period nor predictive of future results. • Litigation-related expenses.
We exclude induced conversion expense because this amount is not indicative of the performance of or trends in, our business and neither is comparable to the prior period nor predictive of future results. • Litigation-related expenses.
The decrease in our net operating assets was primarily due to a $52.5 million increase in deferred revenue due to increased billings, a $8.0 million increase in accounts payable, an increase in accrued expenses of $3.7 million and a $2.4 million increase in other liabilities, which each had a positive impact on operating cash flow.
The change in our net operating assets and liabilities was primarily due to a $9.8 million decrease in accrued expenses, a $5.5 million increase in accounts receivable, a $0.8 million decrease in deferred revenue and a $4.2 million increase in deferred contract acquisition and fulfillment costs, which each had a negative impact on operating cash flow.
Our Managed Vulnerability Management, Managed Detection and Response, and Managed Application Security products are offered on a managed service basis, pursuant to one or multi-year agreements. • Licensed on-premise software consists of term licenses. When licensed on-premise software is purchased, maintenance and support and content subscriptions, as applicable, are bundled with the license for the term period.
Our Managed Vulnerability Management, Managed Detection and Response, and Managed Application Security products are offered on a managed service basis, pursuant to one or multi-year agreements. 41 Table of Contents • Licensed on-premise software, which consists of term licenses.
Factors that could cause or contribute to these differences include those under “Risk Factors” included in Part I, Item 1A or in other parts of this Annual Report on Form 10-K.
Factors that could cause or contribute to these differences include those under “Risk Factors” included in Part I, Item 1A or in other parts of this Annual Report on Form 10-K. Overview Rapid7 is a global cybersecurity software and service provider on a mission to create a safer digital world by making cybersecurity simpler and more accessible.
In the event that additional financing is required from outside sources, we may be unable to raise the funds on acceptable terms, if at all.
In the event that additional financing is required from outside sources, we may be unable to raise the funds on acceptable terms, if at all. If we are unable to raise additional capital on terms satisfactory to us when we require it, our business, operating results and financial condition could be adversely affected.
We believe that our existing cash and cash equivalents, our investments, our available borrowings under our Credit Agreement and cash generated by operating activities will be sufficient to meet our operating and capital requirements for at least the next 12 months.
To date, we have financed our operations primarily through private and public equity financings, issuance of convertible senior notes and through cash generated by operating activities. We believe that our existing cash and cash equivalents, our investments and cash generated by operating activities will be sufficient to meet our operating and capital requirements for at least the next 12 months.
Operating Expenses Research and Development Expense Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Research and development $ 176,776 $ 189,970 $ (13,194) (6.9) % % of revenue 22.7 % 27.7 % Research and development expense decreased by $13.2 million in 2023 compared to 2022, primarily due to a $14.2 million decrease in personnel costs, inclusive of a $11.9 million decrease in stock-based compensation expense, resulting from a decrease in headcount primarily due to the Restructuring Plan, and a $2.5 million decrease in other expenses.
Operating Expenses Research and Development Expense Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Research and development $ 173,126 $ 177,937 $ (4,811) (2.7) % % of revenue 20.5 % 22.9 % Research and development expense decreased by $4.8 million in 2024 compared to 2023, primarily due to a $6.1 million decrease in personnel costs, inclusive of a $1.6 million decrease in stock-based compensation expense, resulting from an overall decrease in headcount primarily due to the Restructuring Plan, and a $3.0 million decrease due to a write-off of a capitalized internal-use software project in the prior period.
Investing activities used $40.0 million of cash in 2022, consisting of $20.4 million in capital expenditures to purchase computer equipment and leasehold improvements, $17.1 million for capitalization of internal-use software costs, $1.5 million of investment purchases, net of sales and maturities, and $1.0 million of other investments.
Investing Activities Investing activities used $46.5 million of cash for the year ended December 31, 2024, consisting of $37.3 million of cash paid for the acquisition of Noetic, $14.2 million for capitalization of internal-use software costs, and $3.4 million in capital expenditures to purchase computer equipment and leasehold improvements, partially offset by $8.0 million in sales and maturities of investments, net of purchases and $0.4 million in proceeds from other investments.
These factors were partially offset by a $15.9 million increase in deferred contract acquisition and fulfillment costs, a $9.0 million increase in accounts receivable and a $2.2 million increase in prepaid expenses and other assets, which each had a negative impact on operating cash flow.
These factors were offset by a $4.3 million increase in other liabilities, a $2.8 million decrease in prepaid expenses and a $2.8 million increase in accounts payable, which each had a positive impact on operating cash flow.
Our IT overhead costs include IT personnel compensation costs and costs associated with our IT infrastructure. All overhead costs are allocated based on relative headcount. Research and Development Expense Research and development expense consists of personnel costs for our research and development team, including salaries and other payroll related costs, bonuses and stock-based compensation.
Research and Development Expense Research and development expense consists of personnel costs for our research and development team, including salaries and other payroll related costs, bonuses and stock-based compensation. Additional expenses include third-party infrastructure costs, travel and entertainment, consulting and professional fees for third-party development resources as well as allocated overhead costs.
Interest Expense Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Interest expense $ (64,700) $ (10,982) $ (53,718) 489.1 % % of revenue (8.3) % (1.6) % Interest expense increased by $53.7 million in 2023 compared to 2022, primarily due to $53.9 million of induced conversion expense incurred in conjunction with the partial repurchase of the 2025 Notes. 53 Ta ble of Contents Other Income (Expense), Net Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Other income (expense), net $ (14,522) $ (1,522) $ (13,000) 854.1 % % of revenue (1.9) % (0.2) % Other income (expense), net increased by $13.0 million in 2023 compared to 2022, due to a $15.5 million expense for the change in fair value of derivative assets related to our 2023 Capped Calls settlement and a decrease in realized and unrealized foreign currency gains, primarily related to the euro and British pound sterling.
Other Expense, Net Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Other expense, net $ (3,680) $ (14,522) $ 10,842 (74.7) % % of revenue (0.4) % (1.9) % Other expense, net decreased by $10.8 million in 2024 compared to 2023, due to a $15.5 million expense in the prior period for the change in fair value of derivative assets related to our settlement of the capped call transactions that we entered into in connection with the issuance of our 1.25% convertible senior notes due 2023 (“the 2023 Capped Calls”) and a decrease in realized and unrealized foreign currency gains, primarily related to the Euro and British Pound Sterling.
This increase was partially offset by a decrease of $1.7 million in marketing and advertising expenses and a $0.7 million decrease in other expenses. 52 Ta ble of Contents General and Administrative Expense Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) General and administrative $ 84,276 $ 84,969 $ (693) (0.8) % % of revenue 10.8 % 12.4 % General and administrative expense decreased by $0.7 million in 2023 compared to 2022, primarily due to a $2.8 million increase in professional fees, partially offset by a $1.9 million decrease in other expenses.
General and Administrative Expense Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) General and administrative $ 86,002 $ 85,340 $ 662 0.8 % % of revenue 10.2 % 11.0 % General and administrative expense increased by $0.7 million in 2024 compared to 2023, primarily due to a $1.2 million increase in professional fees related to legal and corporate advisory services, partially offset by a $0.5 million decrease in other expenses.
Based on our history of losses, we expect to maintain this substantially full valuation allowance for the foreseeable future as it is more likely than not that some or all of those deferred tax assets may not be realized. 49 Ta ble of Contents Results of Operations Year Ended December 31, 2023 2022 2021 (in thousands) Consolidated Statement of Operations Data: Revenue: Products $ 740,168 $ 647,535 $ 500,843 Professional services 37,539 37,548 34,561 Total revenue 777,707 685,083 535,404 Cost of revenue: (1) Products 202,904 182,212 140,773 Professional services 28,837 32,137 28,175 Total cost of revenue 231,741 214,349 168,948 Operating expenses: (1) Research and development 176,776 189,970 160,779 Sales and marketing 312,636 307,409 247,453 General and administrative 84,276 84,969 78,289 Impairment of long-lived assets 30,784 — — Restructuring 22,227 — — Total operating expenses 626,699 582,348 486,521 Loss from operations (80,733) (111,614) (120,065) Interest income 10,177 1,813 365 Interest expense (64,700) (10,982) (14,292) Other income (expense), net (14,522) (1,522) (1,921) Loss before income taxes (149,778) (122,305) (135,913) (Benefit from) provision for income taxes (518) 2,412 10,421 Net loss $ (149,260) $ (124,717) (146,334) (1) Cost of revenue and operating expenses include stock-based compensation expense and depreciation and amortization expense as follows: Year Ended December 31, 2023 2022 2021 (in thousands) Stock-based compensation expense: Cost of revenue $ 10,700 $ 10,367 $ 6,491 Research and development 38,022 49,940 46,622 Sales and marketing 29,325 31,217 23,828 General and administrative 30,034 28,378 25,638 Total stock-based compensation expense $ 108,081 $ 119,902 $ 102,579 Year Ended December 31, 2023 2022 2021 (in thousands) Depreciation and amortization expense: Cost of revenue $ 31,447 $ 26,520 $ 21,484 Research and development 4,217 $ 4,133 3,566 Sales and marketing 7,801 $ 7,742 6,277 General and administrative 2,474 $ 2,643 2,174 Total depreciation and amortization expense $ 45,939 $ 41,038 $ 33,501 50 Ta ble of Contents The following table sets forth our consolidated statements of operations data expressed as a percentage of revenue: Year Ended December 31, 2023 2022 2021 Consolidated Statement of Operations Data: Revenue: Products 95.2 % 94.5 % 93.5 % Professional services 4.8 5.5 6.5 Total revenue 100.0 100.0 100.0 Cost of revenue: Products 26.1 26.6 26.3 Professional services 3.7 4.7 5.3 Total cost of revenue 29.8 31.3 31.6 Operating expenses: Research and development 22.7 27.7 30.0 Sales and marketing 40.2 44.9 46.2 General and administrative 10.8 12.4 14.6 Impairment of long-lived assets 4.0 — — Restructuring 2.9 — — Total operating expenses 80.6 85.0 90.8 Loss from operations (10.4) (16.3) (22.4) Interest income 1.3 0.3 0.1 Interest expense (8.3) (1.6) (2.7) Other income (expense), net (1.9) (0.2) (0.4) Loss before income taxes (19.3) (17.8) (25.4) Provision for income taxes (0.1) 0.4 1.9 Net loss (19.2) % (18.2) % (27.3) % Comparison of the Year Ended December 31, 2023 and 2022 Revenue Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Revenue: Products $ 740,168 $ 647,535 $ 92,633 14.3 % Professional services 37,539 37,548 (9) — % Total revenue $ 777,707 $ 685,083 $ 92,624 13.5 % Total revenue increased by $92.6 million in 2023 compared to 2022 and consisted of a $2.2 million increase in revenue from new customers and a $90.4 million increase in revenue from existing customers.
Results of Operations Year Ended December 31, 2024 2023 2022 (in thousands) Consolidated Statement of Operations Data: Revenue: Product subscriptions $ 808,906 $ 740,168 $ 647,535 Professional services 35,101 37,539 37,548 Total revenue 844,007 777,707 685,083 Cost of revenue: (1) Product subscriptions 225,547 203,140 182,212 Professional services 25,488 28,906 32,137 Total cost of revenue 251,035 232,046 214,349 Operating expenses: (1) Research and development 173,126 177,937 189,970 Sales and marketing 298,809 313,661 307,409 General and administrative 86,002 85,340 84,969 Impairment of long-lived assets — 30,784 — Restructuring — 22,227 — Total operating expenses 557,937 629,949 582,348 Income (loss) from operations 35,035 (84,288) (111,614) Interest income 21,063 10,177 1,813 Interest expense (10,963) (64,700) (10,982) Other expense, net (3,680) (14,522) (1,522) Income (loss) before income taxes 41,455 (153,333) (122,305) Provision for (benefit from) income taxes 15,929 (518) 2,412 Net income (loss) $ 25,526 $ (152,815) (124,717) (1) Cost of revenue and operating expenses include stock-based compensation expense and depreciation and amortization expense as follows: Year Ended December 31, 2024 2023 2022 (in thousands) Stock-based compensation expense: Cost of revenue $ 12,208 $ 11,005 $ 10,367 Research and development 37,566 39,183 49,940 Sales and marketing 28,718 30,350 31,217 General and administrative 29,469 31,098 28,378 Total stock-based compensation expense $ 107,961 $ 111,636 $ 119,902 49 Table of Contents Year Ended December 31, 2024 2023 2022 (in thousands) Depreciation and amortization expense: Cost of revenue $ 33,140 $ 31,447 $ 26,520 Research and development 3,312 4,217 4,133 Sales and marketing 6,707 7,801 7,742 General and administrative 1,734 2,474 2,643 Total depreciation and amortization expense $ 44,893 $ 45,939 $ 41,038 The following table sets forth our consolidated statements of operations data expressed as a percentage of revenue: Year Ended December 31, 2024 2023 2022 Consolidated Statement of Operations Data: Revenue: Product subscriptions 95.8 % 95.2 % 94.5 % Professional services 4.2 4.8 5.5 Total revenue 100.0 100.0 100.0 Cost of revenue: Product subscriptions 26.7 26.1 26.6 Professional services 3.0 3.7 4.7 Total cost of revenue 29.7 29.8 31.3 Operating expenses: Research and development 20.5 22.9 27.7 Sales and marketing 35.4 40.3 44.9 General and administrative 10.2 11.0 12.4 Impairment of long-lived assets — 4.0 — Restructuring — 2.9 — Total operating expenses 66.1 81.1 85.0 Income (loss) from operations 4.2 (10.9) (16.3) Interest income 2.5 1.3 0.3 Interest expense (1.3) (8.3) (1.6) Other expense, net (0.4) (1.9) (0.2) Income (loss) before income taxes 5.0 (19.7) (17.8) Provision for (benefit from) income taxes 1.9 (0.1) 0.4 Net income (loss) 3.1 % (19.6) % (18.2) % Comparison of the Year Ended December 31, 2024 and 2023 Revenue Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Revenue: Product subscriptions $ 808,906 $ 740,168 $ 68,738 9.3 % Professional services 35,101 37,539 (2,438) (6.5) % Total revenue $ 844,007 $ 777,707 $ 66,300 8.5 % Total revenue increased by $66.3 million in 2024 compared to 2023 and consisted of a $6.1 million increase in revenue from new customers and a $60.2 million increase in revenue from existing customers.
Sales and Marketing Expense Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Sales and marketing $ 312,636 $ 307,409 $ 5,227 1.7 % % of revenue 40.2 % 44.9 % Sales and marketing expense increased by $5.2 million in 2023 compared to 2022, primarily due to a $7.6 million increase in personnel costs, net of a $1.7 million decrease in stock-based compensation expense, resulting from a decrease in headcount primarily due to the Restructuring Plan.
Sales and Marketing Expense Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Sales and marketing $ 298,809 $ 313,661 $ (14,852) (4.7) % % of revenue 35.4 % 40.3 % Sales and marketing expense decreased by $14.9 million in 2024 compared to 2023, primarily due to a $15.9 million decrease in personnel costs, inclusive of a $1.6 million decrease in stock-based compensation expense, resulting from an overall decrease in headcount primarily due to the Restructuring Plan, a decrease of $1.8 million in advertising expenses, a $1.4 million decrease 51 Table of Contents in professional fees and a $4.0 million decrease in other expenses.
Operating activities provided $78.2 million of cash in 2022, which reflects continued growth in revenue partially offset by our continued investments in our operations and a net benefit from changes in working capital items.
Operating Activities Operating activities provided $171.7 million of cash and cash equivalents for the year ended December 31, 2024, which reflects continued growth in revenue partially offset by our continued investments in our operations and the timing of working capital adjustments.
There was no add-back of interest expense or additional dilutive shares related to the Notes where the effect was anti-dilutive.
There was no add-back of interest expense or additional dilutive shares related to the Notes where the effect was anti-dilutive. Adjustments for interest expense, if applicable, on our convertible notes for purposes of calculating non-GAAP earnings per share are made gross of any tax impact.
Additional expenses include travel and entertainment, professional fees, litigation-related expenses, insurance, acquisition-related expenses, amortization of certain intangible assets and allocated overhead costs.
General and Administrative Expense General and administrative expense consists of personnel costs for our executive, legal, human resources, and finance and accounting departments, including salaries and other payroll related costs, bonuses and stock-based compensation. Additional expenses include travel and entertainment, professional fees, litigation-related expenses, insurance, acquisition-related expenses, amortization of certain intangible assets and allocated overhead costs.
Liquidity and Capital Resources As of December 31, 2023, we had $213.6 million in cash and cash equivalents, $225.7 million in investments that have maturities ranging from one to thirteen months and an accumulated deficit of $1.0 billion. Since our inception, we have generated significant losses and we may generate losses for the foreseeable future.
Liquidity and Capital Resources As of December 31, 2024, we had $334.7 million in cash and cash equivalents, $224.3 million in investments that have maturities ranging from one to seventeen months and an accumulated deficit of $988.0 million. Our principal sources of liquidity are cash and cash equivalents, investments and cash flow provided by operating activities.
The increase in total revenue in 2023 compared to 2022 was comprised of $65.6 million generated from sales in North America and $27.0 million generated from sales from the rest of the world. 51 Ta ble of Contents Cost of Revenue Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Cost of revenue: Products $ 202,904 $ 182,212 $ 20,692 11.4 % Professional services 28,837 32,137 (3,300) (10.3) % Total cost of revenue $ 231,741 $ 214,349 $ 17,392 8.1 % Gross margin %: Products 72.6 % 71.9 % Professional services 23.2 % 14.4 % Total gross margin % 70.2 % 68.7 % Total cost of revenue increased by $17.4 million in 2023 compared to 2022, primarily due to a $10.0 million increase in cloud computing costs related to growing cloud-based subscription and managed services revenue, a $4.9 million increase in amortization expense for capitalized internally-developed software, a $2.3 million increase in personnel costs, inclusive of a $0.3 million increase in stock-based compensation expense, and a $0.1 million increase in other expenses.
Cost of Revenue Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Cost of revenue: Product subscriptions $ 225,547 $ 203,140 $ 22,407 11.0 % Professional services 25,488 28,906 (3,418) (11.8) % Total cost of revenue $ 251,035 $ 232,046 $ 18,989 8.2 % Gross margin %: Products 72.1 % 72.6 % Professional services 27.4 % 23.0 % Total gross margin % 70.3 % 70.2 % Total cost of revenue increased by $19.0 million in 2024 compared to 2023, primarily due to a $21.7 million increase in cloud computing costs related to growing cloud-based subscription and managed services revenue, and a $3.5 million increase in amortization expense for capitalized internally-developed software.
(Benefit From) Provision for Income Taxes Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) (Benefit from) provision for income taxes $ (518) $ 2,412 $ (2,930) (121.5) % % of revenue (0.1) % 0.4 % In 2023, the benefit from income taxes was $0.5 million, primarily due to changes in valuation allowance related to foreign entity deferred tax assets, compared to a provision for income taxes of $2.4 million in 2022.
Provision for (Benefit from) Income Taxes Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Provision for (benefit from) income taxes $ 15,929 $ (518) $ 16,447 NM % of revenue 1.9 % (0.1) % Provision for (benefit from) income taxes increased by $16.4 million in 2024 compared to 2023.
In today's rapidly evolving IT environment, customers are encountering escalating challenges due to the proliferation of cyberattacks leveraging artificial intelligence (“AI”), targeted automation, and a widening spectrum of attackers and techniques. To fortify their security posture, organizations will require greater visibility, advanced capabilities leveraging increased expertise, and integrated data to effectively anticipate, identify, and respond to exposure-led threats.
In today's rapidly evolving IT environment, customers are encountering escalating challenges due to the widening spectrum of attackers and techniques, including the proliferation of cyberattacks leveraging artificial intelligence (“AI”) and targeted automation. We empower security professionals to manage a modern attack surface through our best-in-class AI infused technology, leading-edge research, and broad, strategic expertise.
Total gross margin percentage increased in 2023 compared to 2022. The increase in products gross margin was driven by our ability to scale as our revenue continues to grow. The increase in professional services gross margin in 2023 compared to 2022 was primarily due to a decrease in personnel costs.
These increases were partially offset by a $5.4 million decrease in personnel costs resulting from a decrease in headcount primarily due to our Restructuring Plan and a $0.8 million decrease in other expenses. Total gross margin percentage increased in 2024 compared to 2023 primarily due to an increase in professional services gross margin due to a decrease in personnel costs.
Interest Income Year Ended December 31, Change 2023 2022 $ % (dollars in thousands) Interest income $ 10,177 $ 1,813 $ 8,364 461.3 % % of revenue 1.3 % 0.3 % Interest income increased by $8.4 million in 2023 compared to 2022, primarily due to an increase in interest rates.
Interest Income Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Interest income $ 21,063 $ 10,177 $ 10,886 107.0 % % of revenue 2.5 % 1.3 % Interest income increased by $10.9 million in 2024 compared to 2023, primarily due to higher interest income as a result of an increase in cash and cash equivalents and investments. 52 Table of Contents Interest Expense Year Ended December 31, Change 2024 2023 $ % (dollars in thousands) Interest expense $ (10,963) $ (64,700) $ 53,737 (83.1) % % of revenue (1.3) % (8.3) % Interest expense decreased by $53.7 million in 2024 compared to 2023, primarily due to a $53.9 million induced conversion charge recorded in fiscal year 2023 associated with the partial repurchase of the 2025 Notes.
Rapid7 extends and expands the expertise of the Security Operations Center (“SOC") across information security, cloud operations, development, and IT teams, enabling them to better understand the attacker and leverage that information to take control of their fragmented attack surface.
Rapid7 enables the Security Operations Center (“SOC”) to understand their fragmented attack surface with attacker perspective, allowing them to proactively secure their attack surface and better detect and respond to threats.