The change in our operating assets and liabilities was primarily the result of a decrease in accounts receivable of $1.8 million and an increase in accounts payable of $0.6 million, accrued expenses of $0.7 million and accrued interest of $1.3 million, partially offset by an increase in inventory of $0.2 million and prepaid expenses and other assets of $0.5 million, and a decrease in deferred revenue of $1.4 million.
The change in our operating assets and liabilities was primarily the result of an increase in prepaid and other assets of $0.5 million and a decrease in accounts payable of $1.6 million, accrued expenses of $1.6 million and deferred revenue of $1.4 million, partially offset by a decrease in accounts receivable of $1.6 million and inventory of $0.7 million and an increase in accrued interest of $0.8 million.
Overall cost of revenue is largely dependent on a combination of revenue types, hardware component supply and pricing and cost of third-party software applications. Cost of Hardware Sold — Cost of hardware sold consists primarily of costs associated with the manufacture of our products and personnel-related expenses associated with manufacturing employees, including salaries, benefits, bonuses, overhead and stock-based compensation.
Overall cost of revenue is largely dependent on a combination of revenue types, hardware component supply and pricing and cost of third-party software applications. 46 Table of Contents Cost of Hardware Sold — Cost of hardware sold consists primarily of costs associated with the manufacture of our products and personnel-related expenses associated with manufacturing employees, including salaries, benefits, bonuses, overhead and stock-based compensation.
The United States federal statutory rate is 21% while our effective tax rate for the years ended December 31, 2024 and 2023 was 0.1% and zero, respectively. No federal or state income taxes are expected outside of immaterial state tax payments.
The United States federal statutory rate is 21% while our effective tax rate for the years ended December 31, 2025 and 2024 was 0.1% and 0.1%, respectively. No federal or state income taxes are expected outside of immaterial state tax payments.
After underwriting discounts and commissions of $0.8 million and offering expenses of $2.5 million, we received net proceeds from the IPO of $7.5 million. In connection with the IPO, 4.0 million outstanding shares of 63 Table of Contents preferred stock were converted into 18.7 million shares of common stock.
After underwriting discounts and commissions of $0.8 million and offering expenses of $2.5 million, we received net proceeds from the IPO of $7.5 million. In connection with the IPO, 4.0 million outstanding shares of preferred stock were converted into 18.7 million shares of common stock.
We expect to accelerate the transition of our revenue mix to software from hardware through continued improvement in renewing revenue from the retention and expansion of our customers. Retention and Expansion of Customers Our ability to increase revenue depends in part on retaining our existing customers and expanding their use of our platform.
We expect to accelerate the transition of our revenue mix to software from hardware through continued improvement in renewing revenue from the retention and expansion of our customers. 43 Table of Contents Retention and Expansion of Customers Our ability to increase revenue depends in part on retaining our existing customers and expanding their use of our platform.
In addition, we expect that our selling, general and administrative expenses will increase in absolute dollars as our business grows. 58 Table of Contents Interest Expense Interest expense consists primarily of changes in accrued interest expense, interest payments and amortization of debt issuance costs for our debt facilities.
In addition, we expect that our selling, general and administrative expenses will increase in absolute dollars as our business grows. Interest Expense Interest expense consists primarily of changes in accrued interest expense, interest payments and amortization of debt issuance costs for our debt facilities.
The above aspects of software revenue are captured in the annualized contract value (ACV) and net dollar revenue retention rate (NDRR) metrics described below under “Retention and Expansion of Customers.” We believe that these annualized measures provide important context to understanding the strength and growth of our software license revenue.
The above aspects of software revenue are captured in the annualized contract value (“ACV”) and net dollar revenue retention rate (“NDRR”) metrics described below under “Retention and Expansion of Customers.” We believe that these annualized measures provide important context to understanding the strength and growth of our software license revenue.
Additionally, we offer one-and two-year extended warranty contracts that customers can purchase at their option, which are also separate performance obligations. Services revenue accounted for between 7% and 9% of our total revenue for the years ended December 31, 2024 and 2023.
Additionally, we offer one-and two-year extended warranty contracts that customers can purchase at their option, which are also separate performance obligations. Services revenue accounted for between 9% and 11% of our total revenue for the years ended December 31, 2025 and 2024.
The increase in cost of services sold is attributable to purchases of extended warranty contracts and delivery costs for increased sales of Inspire laptops and technology support services, respectively. For the years ended December 31, 2024 and 2023, services gross margin is 65% and 76%, respectively.
The increase in cost of services sold is attributable to purchases of extended warranty contracts and increased delivery costs for sales of Inspire laptops and technology support services, respectively. For the years ended December 31, 2025 and 2024, services gross margin is 37% and 65%, respectively.
The determination of the number of performance obligations in a contract requires significant judgment and could change the timing of the amount of revenue recorded for a given period. For contracts with multiple performance obligations, the transaction price is allocated based on standalone selling prices (SSP), with list prices typically used for most items.
The determination of the number of performance obligations in a contract requires significant judgment and could change the timing of the amount of revenue recorded for a given period. 54 Table of Contents For contracts with multiple performance obligations, the transaction price is allocated based on standalone selling prices (“SSP”), with list prices typically used for most items.
Following the December 2024 closing of our IPO, we expect to incur additional expenses as a result of operating as a public company, including costs to comply with the rules and regulations applicable to companies listed on a national securities exchange, costs related to remediating our material weaknesses and compliance and reporting obligations, and increased expenses for insurance, investor relations and professional services.
We incur additional expenses as a result of operating as a public company, including costs to comply with the rules and regulations applicable to companies listed on a national securities exchange, costs related to remediating our material weaknesses and compliance and reporting obligations, and increased expenses for insurance, investor relations and professional services.
Some of these costs are internal resources while others are associated with third parties engaged to develop or deliver the services. Other costs include travel and technology used in the development or delivery of the services.
Cost of Services Sold — Cost of services sold consists primarily of personnel costs associated with the development and delivery of the services. Some of these costs are internal resources while others are associated with third parties engaged to develop or deliver the services. Other costs include travel and technology used in the development or delivery of the services.
As of December 31, 2024, approximately 18,400 Inspires have been shipped under our agreement with this PC OEM. Our master agreement with our PC OEM partner is subject to an initial one-year term, with automatic renewal for subsequent one-year terms.
As of December 31, 2025, approximately 21,700 Inspires have been shipped under our agreement with this PC OEM. Our master agreement with our PC OEM partner is subject to an initial one-year term, with automatic renewal for subsequent one-year terms.
We derive software applications revenue from the sale of licenses and subscription plans to the software applications available on our platform. Our software applications are priced based on the number of devices or users and length of the contract. We offer discount programs based on increases in volume of devices or users and the length of the contract.
Software Applications Revenue We derive software applications revenue from the sale of licenses and subscription plans to the software applications available on our platform. Our software applications are priced based on the number of devices or users and length of the contract.
Commissions paid on the sale in which at least a portion of the goods and services will be satisfied over a period of time (services primarily consisting of extended warranties) are not material and are expensed when incurred.
Commissions paid on the sale of hardware and short-term software licenses are recognized upon delivery. Commissions paid on the sale in which at least a portion of the goods and services will be satisfied over a period of time (services primarily consisting of extended warranties) are not material and are expensed when incurred.
As of December 31, 2024 and 2023, we had cash and cash equivalents of $4.9 million and $3.1 million, respectively.
As of December 31, 2025 and 2024, we had cash and cash equivalents of $1.0 million and $4.9 million, respectively.
For the years ended December 31, 2024 and December 31, 2023, our Net Dollar Retention Rate (“NDRR”) on customers with at least $50,000 of ACV was 92% and 112%, respectively. Average Term Length We measure the ACV dollar-weighted term length of our renewable software license agreements.
For the years ended December 31, 2025 and December 31, 2024, our NDRR on customers with at least $50,000 of ACV was 71% and 92%, respectively. Average Term Length We measure the ACV dollar-weighted term length of our renewable software license agreements.
Our key retention metrics are as follows: (1) ACV for the year ended December 31, 2024 increased to $11.3 million as compared to the year ended December 31, 2023 of $10.6 million and (2) NDRR for the trailing twelve-month period ended December 31, 2024 was 92% and for December 31, 2023 was 112%.
Our key retention metrics are as follows: (1) ACV for the year ended December 31, 2025 decreased to $9.9 million as compared to the year ended December 31, 2024 of $11.3 million and (2) NDRR for the trailing twelve-month period ended December 31, 2025 was 71% and for December 31, 2024 was 92%.
Our bookings growth is represented below for each of the periods presented: Year Ended December 31, (in thousands) 2024 2023 Bookings $ 41,484 $ 41,081 United States CTE & K-12 Bookings We believe our ability to retain and grow our product and software revenue will be dependent on our ability to grow in both our United States CTE and K-12 market segments.
Our bookings growth is represented below for each of the periods presented: Year Ended December 31, (in thousands) 2025 2024 Bookings $ 26,087 $ 39,265 42 Table of Contents United States CTE & K-12 Bookings We believe our ability to retain and grow our product and software revenue will be dependent on our ability to grow in both our United States CTE and K-12 market segments.
The loans have periodic principal and interest payments of 24 equal monthly payments beginning in June and July 2024. 66 Table of Contents Contractual Obligations Our principal commitments consist of obligations for office space under a non-cancelable operating lease that expires in January 2026, as well as repayment of borrowings under other financing arrangements as described above under “— Liquidity and Capital Resources — Debt and Financing Arrangements .” In addition, we have agreements with certain hardware suppliers to purchase inventory; as of December 31, 2024, we had approximately $8.9 million in purchase obligations outstanding under such agreements, all of which are scheduled to come due on or before December 31, 2025.
Contractual Obligations Our principal commitments consist of obligations for office space under a non-cancelable operating lease that expires in January 2026, as well as repayment of borrowings under other financing arrangements as described above under “— Liquidity and Capital Resources — Debt and Financing Arrangements .” In addition, we have agreements with certain hardware suppliers to purchase inventory; as of December 31, 2025, we had approximately $10.4 million in purchase obligations outstanding under such agreements, all of which are scheduled to come due on or before December 31, 2026.
Cash Flows The following table summarizes our cash flows for the periods presented: December 31, (in thousands) 2024 2023 Net cash used in operating activities $ (8,874) $ (6,410) Net cash used in investing activities $ (13) $ (5) Net cash provided by financing activities $ 10,482 $ 5,587 Operating Activities For the year ended December 31, 2024, our operating activities used cash of $8.9 million, primarily due to our net loss of $20.8 million and change in the fair value of embedded derivative of $0.2 million, partially offset by changes in our operating assets and liabilities of $3.6 million and adjustments for non-cash charges, including stock-based compensation expense of $7.7 million, provision for excess and obsolete inventory of $0.4 million, non-cash amortization of other debt discount of $0.1 million, and loss on extinguishment of debt of $0.4 million.
For the year ended December 31, 2024, our operating activities used cash of $8.9 million, primarily due to our net loss of $20.8 million and change in the fair value of embedded derivative of $0.2 million, partially offset by changes in our operating assets and liabilities of $3.6 million and adjustments for non-cash charges, including stock-based compensation expense of $7.7 million, provision for excess and obsolete inventory of $0.4 million, non-cash amortization of other debt discount of $0.1 million, and loss on extinguishment of debt of $0.4 million.
Components of Results of Operations Revenue Our revenue consists of hardware revenue, software applications revenue and services revenue. We recognize revenue at the amount to which we expect to be entitled when control of the products, software or services is transferred to its customers as described below.
We recognize revenue at the amount to which we expect to be entitled when control of the products, software or services is transferred to its customers as described below.
For the years ended December 31, 2024 and 2023, hardware revenue as a percentage of total revenue is 58% and 63%, respectively. Software revenue decreased by $0.4 million or 3%, to $12.9 million for the year ended December 31, 2024, from $13.2 million for the year ended December 31, 2023.
For the years ended December 31, 2025 and 2024, hardware revenue as a percentage of total revenue is 51% and 58%, respectively. Software revenue decreased by $2.3 million or 18%, to $10.6 million for the year ended December 31, 2025, from $12.9 million for the year ended December 31, 2024.
Excess and obsolete write-downs decreased by $0.5 million or 58% to $0.4 million for the year ended December 31, 2024, from $0.9 million for the year ended December 31, 2023.
Excess and obsolete write-downs decreased by $0.2 million or 55% to $0.2 million for the year ended December 31, 2025, from $0.4 million for the year ended December 31, 2024.
For the years ended December 31, 2024 and 2023, software gross margin is 61% and 58%, respectively. Cost of services sold increased by $0.4 million or 48%, to $1.2 million for the year ended December 31, 2024, from $0.8 million for the year ended December 31, 2023.
For the years ended December 31, 2025 and 2024, software gross margin is 71% and 61%, respectively. 50 Table of Contents Cost of services sold increased by $0.8 million or 69%, to $1.9 million for the year ended December 31, 2025, from $1.2 million for the year ended December 31, 2024.
See Notes 1 (Description of Business and Basis of Presentation) and 6 (Temporary Redeemable Preferred Stock and Stockholders’ Equity) for more information. Debt and Financing Arrangements Fiza Loan .
See Note 1 (Description of Business and Basis of Presentation) and Note 6 (Temporary Redeemable Preferred Stock and Stockholders’ Equity) for more information.
We derive services revenue from installation and/or training services for products, both of which are separate performance obligations and typically are satisfied within a short period of time, often less than one month delivered remotely or on-site at the customer’s location.
This service allows the applicable school to quickly get started with an out-of-the-box ready system. We derive services revenue from installation and/or training services for products, both of which are separate performance obligations and typically are satisfied within a short period of time, often less than one month delivered remotely or on-site at the customer’s location.
Adjusted EBITDA We calculate Adjusted EBITDA as GAAP net loss adjusted for interest expense, depreciation and amortization expense, write-off of deferred offering costs, stock-based compensation, loss on debt extinguishment and income tax expense.
Adjusted EBITDA We calculate Adjusted EBITDA as GAAP net loss adjusted for interest expense, depreciation and amortization expense, stock-based compensation, loss on change in fair value of convertible debt, loss on debt extinguishment and income tax expense.
Interest Expense Year Ended December 31, Change (in thousands) 2024 2023 $ % Interest expense $ (2,815) $ (2,900) 85 (3) % For the year ended December 31, 2024, interest expense decreased by $0.1 million, or 3%, to $2.8 million, from $2.9 million for the year ended December 31, 2023.
Interest Expense Year Ended December 31, Change (in thousands) 2025 2024 $ % Interest expense $ (1,478) $ (2,815) $ 1,337 (47) % For the year ended December 31, 2025, interest expense decreased by $1.3 million, or 47%, to $1.5 million, from $2.8 million for the year ended December 31, 2024.
In the years ended December 31, 2024 and 2023, we raised $18.5 million and $11.4 million, respectively, for an aggregate of $29.9 million through debt and financing arrangements, including the $7.5 million of net proceeds from the IPO, $9.3 million under loan and security agreements with Fiza, $5.0 million in convertible notes and $5.6 million in other debt issuances.
In the years ended December 31, 2025 and 2024, we raised $22.6 million and $18.5 million, respectively, for an aggregate of $41.1 million through debt and financing arrangements, including the $5.6 million of net proceeds from our equity line, $7.5 million of net proceeds from our initial public offering (“the IPO”), $9.3 million under loan and security agreements with Fiza, $18.0 million in convertible notes and $10.6 million in other debt issuances.
Software Subscription Renewable Revenue Growth We believe that our ability to renew and increase the software revenues on our platform from existing customers is an indicator of market penetration, adoption, the growth of our business and future revenue trends.
International bookings accounted for approximately 15% of our total bookings for each year ended December 31, 2025 and 2024. Software Subscription Renewable Revenue Growth We believe that our ability to renew and increase the software revenues on our platform from existing customers is an indicator of market penetration, adoption, the growth of our business and future revenue trends.
Our Business Model We generate revenue by selling software to customers, selling our products, including our flagship product, the Inspire laptop, and by providing services to customers from our professional development team. We are focused on driving substantial annual growth in software applications revenue and product revenue while maintaining modest growth in services revenue.
Our Business Model We generate revenue by selling software to customers, selling our products, including our flagship product, the Inspire laptop, and by providing services to customers from our professional development team.
For the year ended December 31, 2023, net cash provided by financing activities was $5.6 million primarily due to proceeds from other debt issuances of $11.4 million partially offset by repayment of revolving credit line of $3.0 million, repayment of other debt issuances of $2.2 million, and fees paid for deferred offering costs of $0.4 million.
Financing Activities For the year ended December 31, 2025, net cash provided by financing activities was $14.4 million primarily due to proceeds from convertible debt of $13.0 million, other debt issuances of $4.0 million, proceeds from issuance of common stock from equity line-of-credit of $5.6 million, and proceeds from exercise of stock options of $0.2 million partially offset by repayment of other debt issuances of $7.2 million, and fees paid for debt issuance of $0.1 million.
Hardware accessories are also sold on a stand-alone basis. Customers place orders for the hardware and we fulfill the order and ship the hardware directly to the customer or authorized resellers.
Customers place orders for the hardware and we fulfill the order and ship the hardware directly to the customer or authorized resellers.
Investing Activities For the years ended December 31, 2024 and December 31, 2023, net cash used in investing activities was immaterial due to our low capital equipment requirements. 62 Table of Contents Financing Activities For the year ended December 31, 2024, net cash provided by financing activities was $10.5 million primarily due to proceeds from initial public offering of $10.0 million, convertible notes of $5.0 million, and other debt issuances of $3.5 million partially offset by repayment of other debt issuances of $5.7 million, and fees paid for deferred offering costs of $2.5 million.
For the year ended December 31, 2024, net cash provided by financing activities was $10.5 million primarily due to proceeds from initial public offering of $10.0 million, convertible notes of $5.0 million, and other debt issuances of $3.5 million partially offset by repayment of other debt issuances of $5.7 million, and fees paid for deferred offering costs of $2.5 million. 52 Table of Contents Liquidity and Capital Resources For the years ended December 31, 2025 and 2024, we incurred net losses of $25.9 million and $20.8 million, respectively, and incurred negative cash flows from operations of $18.0 million and $8.9 million, respectively.
While we do not routinely adjust previously reported bookings figures for normal course cancellations, the magnitude of these debooks was deemed material enough to warrant specific disclosure in this Annual Report on Form 10-K. International Bookings We track our performance in international sales by measuring bookings from our international reseller partners relative to total bookings.
Management believes the disclosure of these material debooks provides investors with important context for evaluating business performance. While we do not routinely adjust previously reported bookings figures for normal course cancellations, the magnitude of these debooks was deemed material enough to warrant specific disclosure in this Annual Report on Form 10-K.
Income Taxes We use the asset and liability method under FASB ASC Topic 740, Income Taxes , when accounting for income taxes. Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases.
Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases.
While these arrangements can lower operating costs, they also reduce our direct control over 57 Table of Contents distribution. During the COVID-19 pandemic, certain of our logistical service providers experienced disruptions. Refer to “ Supply Chain Challenges ” for more information.
While these arrangements can lower operating costs, they also reduce our direct control over distribution. During the COVID-19 pandemic, certain of our logistical service providers experienced disruptions. Refer to “ Supply Chain Challenges ” for more information. Cost of goods sold related to delivered hardware and bundled software, including estimated standard warranty costs, are recognized at the time of sale.
Costs incurred to provide product-related bundled services and unspecified software upgrade rights are recognized as cost of sales as incurred. Cost of Services Sold — Cost of services sold consists primarily of personnel costs associated with the development and delivery of the services.
Cost of Software Sold — Cost of software sold consists primarily of fees paid to third parties for software licenses, costs associated with the technical support of software applications and the cost of our customer success operations. Costs incurred to provide product-related bundled services and unspecified software upgrade rights are recognized as cost of sales as incurred.
In addition, education funding is subject to change based on political, policy or economic variables at the federal, state or local level, which can impact a school district’s funding, both positively and negatively, and impact our business in the United States.
In addition, education funding is subject to change based on political, policy or economic variables at the federal, state or local level, which can impact a school district’s funding, both positively and negatively, and impact our business in the United States. 45 Table of Contents Software Acquisitions for Growth An important component to our future growth plan going forward is the acquisition of key software companies and/or intellectual property in specific areas within the education market.
Software sales consist of licenses of our functional intellectual property that are materially satisfied at a point in time when key codes are provided to allow customers to access the software. In transactions where a third-party is involved in providing software licenses to a customer, we recognize the revenue from the third-party ratably on a straight-line basis.
We typically invoice our customers annually in advance of providing software and services. Software sales consist of licenses of our functional intellectual property that are materially satisfied at a point in time when key codes are provided to allow customers to access the software.
We expect that going forward our software applications revenue will grow faster in absolute dollars and as a percentage of our total revenue than our product or service revenues. We typically invoice our customers annually in advance of providing software and services.
Software applications revenue accounted for between 34% and 38% of our total revenue for the years ended December 31, 2025 and 2024. We expect that going forward our software applications revenue will grow faster in absolute dollars and as a percentage of our total revenue than our product or service revenues.
Product Revenue Our platform is designed to work with a wide range of learning applications, for both K-12 education and CTE, that come to life by having 3D models projected out of the screen. Our flagship product is Inspire, our latest laptop product built in partnership with a major PC OEM.
We are focused on driving substantial annual growth in software applications revenue and product revenue while maintaining modest growth in services revenue. 41 Table of Contents Hardware Product Revenue Our platform is designed to work with a wide range of learning applications, for both K-12 education and CTE, that come to life by having 3D models projected out of the screen.
We had combined cash and cash equivalents of $4.9 million and $3.1 million as of December 31, 2024 and December 31, 2023, respectively. We have incurred operating losses and negative cash flows from operations since inception. Our prospects are subject to risks, expenses and uncertainties frequently encountered by companies in the technology industry.
We had combined cash and cash equivalents of $1.0 million and $4.9 million as of December 31, 2025 and December 31, 2024, respectively. We have incurred operating losses and negative cash flows from operations since inception.
See Note 1 to our consolidated financial statements for the year ended December 31, 2024 included elsewhere in this Annual Report on Form 10-K for additional information on our assessment. Effective internal control over financial reporting is necessary for us to provide reliable financial reports in a timely manner.
See Note 1 (Description of Business and Basis of Presentation) to our consolidated financial statements for the year ended December 31, 2025 included elsewhere in this Annual Report on Form 10-K for additional information on our assessment.
We have elected to record revenue net of taxes collected from customers that are remitted to governmental authorities, with the collected taxes recorded within other current liabilities until remitted to the relevant government authority. 56 Table of Contents Hardware Revenue — Hardware revenue is generated from the sale of our learning stations bundled with pre-loaded perpetual license software, accessories necessary for full use of our products, including stylus, eyewear (if needed) and power adapters, and a standard assurance type warranty.
Hardware Revenue — Hardware revenue is generated from the sale of our learning stations bundled with pre-loaded perpetual license software, accessories necessary for full use of our products, including stylus, eyewear (if needed) and power adapters, and a standard assurance type warranty. Hardware accessories are also sold on a stand-alone basis.
Write-downs and write-offs are charged to cost of goods sold.
Write-downs and write-offs are charged to cost of goods sold. Convertible Debt We have issued convertible debt under numerous convertible promissory notes.
Selling and marketing — Selling and marketing expenses consist of labor and other costs directly related to the promotion of our products, including compensation for our marketing team and travel expense incurred in connection with promotional efforts.
Selling and marketing — Selling and marketing expenses consist of labor and other costs directly related to the promotion of our products, including compensation for our marketing team and travel expense incurred in connection with promotional efforts. 47 Table of Contents General and administrative expenses — General, and administrative expenses consist primarily of personnel-related expenses associated with our finance, legal, information technology, human resources, facilities and administrative employees, including salaries, benefits, bonuses, sales commissions and stock-based compensation.
If we determine that we would be able to realize our deferred tax assets in the future in excess of their net 68 Table of Contents recorded amount, we will make an adjustment to the deferred tax asset valuation allowance, which would reduce the provision for income taxes.
If we determine that we would be able to realize our deferred tax assets in the future in excess of their net recorded amount, we will make an adjustment to the deferred tax asset valuation allowance, which would reduce the provision for income taxes. 55 Table of Contents JOBS Act The JOBS Act permits an emerging growth company such as us to take advantage of an extended transition period to comply with new or revised accounting standards applicable to public companies until those standards would otherwise apply to private companies.
To monitor our ability to retain and grow our customer base for our software we monitor the annualized contract value of active software licenses, with particular attention to customers with at least $50,000 in annualized contract value 54 Table of Contents (“ACV”).
To monitor our ability to retain and grow our customer base for our software we monitor the ACV of active software licenses, with particular attention to customers with at least $50,000 in ACV. Our ACV for the year ended December 31, 2025 and December 31, 2024 was approximately $9.9 million and $11.3 million, respectively.
This net increase was primarily due to increased costs in personnel and professional expenses throughout 2024 related to preparing the Company for the IPO and additional selling and marketing activities. Research and development expenses increased by $0.7 million or 16%, to $4.9 million for the year ended December 31, 2024, from $4.2 million for the year ended December 31, 2023.
The increase in expenses was primarily attributable to increased costs in personnel. Research and development expenses increased by $0.4 million or 8%, to $5.3 million for the year ended December 31, 2025, from $4.9 million for the year ended December 31, 2024.
For the years ended December 31, 2024 and 2023, services revenue as a percentage of total revenue is 9% and 7%, respectively. Year Ended December 31, Change (in thousands) 2024 2023 $ % Cost of goods sold: Hardware $ 15,950 $ 19,741 $ (3,791) (19) % Software 5,025 5,545 (520) (9) % Services 1,152 779 373 48 % Excess and obsolete 402 948 (546) (58) % Other — 15 (15) (100) % Total cost of goods sold $ 22,529 $ 27,028 $ (4,499) (17) % For the year ended December 31, 2024, total cost of goods sold decreased by $4.5 million, or 17%, to $22.5 million as compared to $27.0 million for the year ended December 31, 2023.
For the years ended December 31, 2025 and 2024, services revenue as a percentage of total revenue is 11% and 9%, respectively. Year Ended December 31, Change (in thousands) 2025 2024 $ % Cost of goods sold: Hardware $ 9,374 $ 15,950 $ (6,576) (41) % Software 3,097 5,025 (1,928) (38) % Services 1,944 1,152 792 69 % Excess and obsolete 182 402 (220) (55) % Total cost of goods sold $ 14,597 $ 22,529 $ (7,932) (35) % For the year ended December 31, 2025, total cost of goods sold decreased by $7.9 million, or 35%, to $14.6 million as compared to $22.5 million for the year ended December 31, 2024.
Issuance of Common Stock On December 6, 2024, we completed an initial public offering (the “IPO”) of 2.2 million shares of common stock at a price of $5.00 per share, which included 0.3 million shares sold to the underwriters pursuant to their option to purchase additional shares.
Our consolidated financial statements do not contain any adjustments that might result if we are unable to continue as a going concern. 53 Table of Contents Issuance of Common Stock On December 6, 2024, we completed our IPO of 2.2 million shares of common stock at a price of $5.00 per share, which included 0.3 million shares sold to the underwriters pursuant to their option to purchase additional shares.
The following table presents our Adjusted EBITDA from operations for each of the periods presented: Year Ended December 31, 2024 2023 GAAP Net Loss $ (20,823) $ (13,036) Add back (deduct): Interest expense 2,815 2,900 Depreciation and amortization 12 32 Income tax expense (benefit) 34 3 Write-off of deferred offering costs — 1,683 Stock-based compensation 7,735 1 Loss on extinguishment of debt 359 1,541 Adjusted EBITDA $ (9,868) $ (6,876) Factors Affecting Our Performance We believe that our growth and financial performance are dependent upon many factors, including the key factors described below which are in turn subject to significant risks and challenges, including those discussed below and in the section of this report entitled “ Risk Factors .” 55 Table of Contents Supply Chain Challenges The COVID-19 pandemic, and its persisting effects, significantly altered the supply chain delivery capability that existed prior to the onset of the pandemic and on which suppliers of physical products previously relied.
We believe this measure provides our management and investors with consistency and comparability with our past financial performance and is an important indicator of the performance and profitability of our business. 44 Table of Contents The following table presents our Adjusted EBITDA from operations for each of the periods presented: Year Ended December 31, 2025 2024 GAAP Net Loss $ (25,388) $ (20,823) Add back (deduct): Interest expense 1,478 2,815 Depreciation and amortization 10 12 Income tax expense 14 34 Stock-based compensation 7,120 7,735 Loss on change in fair value of convertible debt 1,945 — Loss on extinguishment of debt — 359 Adjusted EBITDA $ (14,821) $ (9,868) Factors Affecting Our Performance We believe that our growth and financial performance are dependent upon many factors, including the key factors described below which are in turn subject to significant risks and challenges, including those discussed below and in the section of this report entitled “ Risk Factors .” Retention of Key Employees In 2020, in response to concerns relating to the COVID-19 pandemic, we made significant changes to our business, including changes to our structure and employee base.
Revenue Recognition We recognize revenue from signed contracts with customers, change orders (approved and unapproved) and claims on those contracts that we conclude to be enforceable under the terms of the signed contracts. Some of our contracts have one clearly identifiable performance obligation. However, many contracts provide the customer several promises that include hardware, software and professional services.
Some of our contracts have one clearly identifiable performance obligation. However, many contracts provide the customer several promises that include hardware, software and professional services.
Results of Operations The following table sets forth our results of operations for the years ended December 31, 2024 and 2023 : Year Ended December 31, Change (in thousands) 2024 2023 $ % Revenues: Hardware $ 21,991 $ 27,461 $ (5,470) (20) % Software 12,857 13,229 (372) (3) % Services 3,250 3,232 18 1 % Total Revenues 38,098 43,922 (5,824) (13) % Cost of goods sold (1) 22,529 27,028 (4,499) (17) % Gross profit 15,569 16,894 (1,325) (8) % Operating expenses: Research and development (1) 4,893 4,218 675 16 % Selling and marketing (1) 15,915 12,898 3,017 23 % General and administrative (1) 12,419 6,710 5,709 85 % Other operating expenses — 1,683 (1,683) 100 % Total operating expenses 33,227 25,509 7,718 30 % Loss from operations (17,658) (8,615) (9,043) 105 % Other (expense) income: Interest expense (2,815) (2,900) 85 (3) % Other income (expense), net 43 23 20 87 % Loss on extinguishment of debt (359) (1,541) 1,182 (77) % Loss before income taxes (20,789) (13,033) (7,756) 60 % Income tax expense 34 3 31 1,026 % Net loss $ (20,823) $ (13,036) $ (7,787) 60 % (1) Includes stock-based compensation expense as follows: Year Ended December 31, (in thousands) 2024 2023 Cost of goods sold $ 130 $ — Research and development 802 — Sales and marketing 2,808 1 General and administrative 3,995 — Total stock-based compensation expense $ 7,735 $ 1 59 Table of Contents Revenue Year Ended December 31, Change (in thousands) 2024 2023 $ % Revenues: Hardware $ 21,991 $ 27,461 $ (5,470) (20) % Software 12,857 13,229 (372) (3) % Services 3,250 3,232 18 1 % Total Revenues $ 38,098 $ 43,922 $ (5,824) (13) % Retention and Expansion Metrics Annualized Contract Value (ACV) $ 11,257 $ 10,621 $ 636 6 % Net Dollar Retention Rate (NDRR) 92 % 112 % (20) % Total revenue decreased by $5.8 million, or 13%, to $38.1 million for the year ended December 31, 2024, from $43.9 million for the year ended December 31, 2023.
We consider all available evidence, both positive and negative, including historical levels of income, expectations and risks associated with estimates of future taxable income and ongoing tax planning strategies in assessing the need for a valuation allowance. 48 Table of Contents Results of Operations The following table sets forth our results of operations for the years ended December 31, 2025 and 2024 : Year Ended December 31, Change (in thousands) 2025 2024 $ % Revenues: Hardware $ 14,208 $ 21,991 $ (7,783) (35) % Software 10,558 12,857 (2,299) (18) % Services 3,092 3,250 (158) (5) % Total Revenues 27,858 38,098 (10,240) (27) % Cost of goods sold (1) 14,597 22,529 (7,932) (35) % Gross profit 13,261 15,569 (2,308) (15) % Operating expenses: Research and development (1) 5,298 4,893 405 8 % Selling and marketing (1) 16,232 15,915 317 2 % General and administrative (1) 13,872 12,419 1,453 12 % Total operating expenses 35,402 33,227 2,175 7 % Loss from operations (22,141) (17,658) (4,483) 25 % Other (expense) income: Interest expense (1,478) (2,815) 1,337 (47) % Other income (expense), net 190 43 147 341 % Loss on extinguishment of debt — (359) 359 (100) % Loss on change in fair value of convertible debt (1,945) — (1,945) N/A % Loss before income taxes (25,374) (20,789) (4,585) 22 % Income tax expense 14 34 (20) (59) % Net loss $ (25,388) $ (20,823) $ (4,565) 22 % (1) Includes stock-based compensation expense as follows: Year Ended December 31, (in thousands) 2025 2024 Cost of goods sold $ 77 $ 130 Research and development 388 802 Sales and marketing 2,122 2,808 General and administrative 4,533 3,995 Total stock-based compensation expense $ 7,120 $ 7,735 Revenue Year Ended December 31, Change (in thousands) 2025 2024 $ % Revenues: Hardware $ 14,208 $ 21,991 $ (7,783) (35) % Software 10,558 12,857 (2,299) (18) % Services 3,092 3,250 (158) (5) % Total Revenues $ 27,858 $ 38,098 $ (10,240) (27) % Retention and Expansion Metrics Annualized Contract Value (ACV) $ 9,917 $ 11,257 $ (1,340) (12) % Net Dollar Retention Rate (NDRR) 71 % 92 % (21) % Total revenue decreased by $10.2 million, or 27%, to $27.9 million for the year ended December 31, 2025, from $38.1 million for the year ended December 31, 2024.
Cost of hardware sold decreased by $3.8 million, or 19%, to $16.0 million for the year ended December 31, 2024, from $19.7 million for the year ended December 31, 2023.
For the years ended December 31, 2025 and 2024, gross margin is 48% and 41%, respectively. Cost of hardware sold decreased by $6.6 million, or 41%, to $9.4 million for the year ended December 31, 2025, from $16.0 million for the year ended December 31, 2024.
The conditions identified above raise substantial doubt about our ability to continue as a going concern. Our consolidated financial statements do not contain any adjustments that might result if we are unable to continue as a going concern.
The conditions identified above raise substantial doubt about our ability to continue as a going concern.
For the years ended December 31, 2024 and 2023, software revenue as a percentage of total revenue is 34% and 30%, respectively. Service revenue increased by $18,000 or 1%, to $3.3 million for the year ended December 31, 2024, from $3.2 million for the year ended December 31, 2023.
For the years ended December 31, 2025 and 2024, software revenue as a percentage of total revenue is 38% and 34%, respectively.
A portion of our net losses in the year ended December 31, 2024 related to $7.7 million in stock compensation expense from options issued during the period and $1.7 million of our net losses in the year ended December 31, 2023 resulted from costs incurred in connection with our terminated EdtechX Merger Agreement.
Our net losses were $25.9 million and $20.8 million for the years ended December 31, 2025 and 2024, respectively. A portion of our net losses in the years ended December 31, 2025 and 2024 related to $7.6 million and $7.7 million, respectively, in stock compensation and RSU expense from RSUs and options issued during the period.
Explanation of these non-GAAP financial measures and reconciliation to the most directly comparable GAAP financial measures are included in this Management’s Discussion and Analysis of Financial Condition and Results of Operations. Investors should not consider 49 Table of Contents non-GAAP financial measures in isolation or as substitutes for financial information presented in compliance with GAAP.
Explanation of these non-GAAP financial measures and reconciliation to the most directly comparable accounting principles generally accepted in the United States of America (“GAAP”) financial measures are included in this Management’s Discussion and Analysis of Financial Condition and Results of Operations.
International bookings accounted for approximately 15% and 17% of our total bookings for the years ended December 31, 2024 and 2023, respectively.
CTE bookings accounted for approximately 41% and 37% of our total United States bookings for the years ended December 31, 2025 and 2024, respectively, while K-12 bookings accounted for approximately 59% and 63% of our total United States bookings for the years ended December 31, 2025 and 2024, respectively.
Cost of software sold decreased by $0.5 million or 9%, to $5.0 million for the year ended December 31, 2024, from $5.5 million for the year ended December 31, 2023. The decrease in cost of software sold corresponds to decreased sales of point-in-time software.
For the years ended December 31, 2025 and 2024, hardware gross margin is 34% and 27%, respectively. Cost of software sold decreased by $1.9 million or 38%, to $3.1 million for the year ended December 31, 2025, from $5.0 million for the year ended December 31, 2024.
For the year ended December 31, 2023, our operating activities used cash of $6.4 million, primarily due to our net loss of $13.0 million partially offset by changes in our operating assets and liabilities of $2.3 million and adjustments for non-cash charges including provision for excess and obsolete inventory of $0.8 million, non-cash amortization of other debt discount of $0.1 million, write-off of deferred offering costs of $1.7 million, cancellation of purchase obligations of $0.1 million, and loss on extinguishment of debt of $1.5 million.
Cash Flows The following table summarizes our cash flows for the periods presented: Year ended December 31, (in thousands) 2025 2024 Net cash used in operating activities $ (17,969) $ (8,874) Net cash used in investing activities $ (26) $ (13) Net cash provided by financing activities $ 14,382 $ 10,482 Operating Activities For the year ended December 31, 2025, our operating activities used cash of $18.0 million, primarily due to our net loss of $25.9 million and the changes in our operating assets and liabilities of $2.0 million, partially offset by adjustments for non-cash charges, including stock-based compensation expense of $7.1 million, the change in fair value of convertible debt of $1.9 million, issuance of restricted stock units of $0.5 million, provision for excess and obsolete inventory of $0.2 million, and non-cash amortization of other debt discount of $0.1 million.
The decrease in write-downs is attributable to less product and component inventory supply disruptions correlated to the reduced impact of the COVID-19 pandemic. Year Ended December 31, Change (in thousands) 2024 2023 $ % Operating Expenses: Research and development $ 4,893 $ 4,218 $ 675 16 % Selling and marketing 15,915 12,898 3,017 23 % General and administrative 12,419 6,710 5,709 85 % Other operating expenses — 1,683 (1,683) 100 % Total operating expenses $ 33,227 $ 25,509 $ 7,718 30 % For the year ended December 31, 2024, total operating expenses increased by $7.7 million, or 30%, to $33.2 million, from $25.5 million for the year ended December 31, 2023.
The decrease was attributable to the write-off of inventory costs in the year ending December 31, 2024. Year Ended December 31, Change (in thousands) 2025 2024 $ % Operating Expenses: Research and development $ 5,298 $ 4,893 $ 405 8 % Selling and marketing 16,232 15,915 317 2 % General and administrative 13,872 12,419 1,453 12 % Total operating expenses $ 35,402 $ 33,227 $ 2,175 7 % For the year ended December 31, 2025, total operating expenses increased by $2.2 million, or 7%, to $35.4 million, from $33.2 million for the year ended December 31, 2024.
The increase in expenses is primarily attributable to an increase in stock-based compensation expense of $0.8 million due to grants to employees in March and May 2024. Selling and marketing expenses increased by $3.0 million or 23%, to $15.9 million for the year ended December 31, 2024, from $12.9 million for the year ended December 31, 2023.
Selling and marketing expenses increased by $0.3 million or 2%, to $16.2 million for the year ended December 31, 2025, from $15.9 million for the year ended December 31, 2024.
These debooks, totaling $1.2 million and $1.6 million for the years ended December 31, 2024 and 2023, respectively, primarily occurred in the last three quarters of fiscal year 2024. The primary factors contributing to these debooks were customer financial constraints . Management believes the disclosure of these material debooks provides investors with important context for evaluating business performance.
Subsequent to fiscal year 2024, we experienced significant cancellations ("debooks") of previously reported customer commitments that affect full year bookings performance. These debooks, totaling $1.7 for the year ended December 31, 2024, primarily occurred in the last three quarters of fiscal year 2024. The primary factors contributing to these debooks were customer financial constraints .
For information on our significant accounting policies, refer to Note 2 — Summary of Significant Accounting Policies to our audited consolidated financial statements contained elsewhere in this report.
For information on our significant accounting policies, refer to Note 2 — Summary of Significant Accounting Policies to our consolidated financial statements contained elsewhere in this report. Revenue Recognition We recognize revenue from signed contracts with customers, change orders (approved and unapproved) and claims on those contracts that we conclude to be enforceable under the terms of the signed contracts.
The increase in expenses is primarily attributable to an increase in stock-based compensation expense of $2.8 million due to grants to employees in March and May 2024. General and administrative expenses increased by $5.7 million or 85%, to $12.4 million for the year ended December 31, 2024, from $6.7 million for the year ended December 31, 2023.
The increase in expenses was primarily attributable to increased headcount and compensation expense partially offset by a decrease in stock-based compensation expense of $0.7 million due to grants to employees in March 2024.
Hardware revenue decreased by $5.5 million or 20%, to $22.0 million for the year ended December 31, 2024, from $27.5 million for the year ended December 31, 2023. The decrease in hardware revenue is primarily attributable to constraint of available working capital to fund hardware purchases to fulfill order backlog.
Service revenue decreased by $0.2 million or 5%, to $3.1 million for the year ended December 31, 2025, from $3.3 million for the year ended December 31, 2024. The decrease in revenue is attributable to decreased sales of extended warranty and technology support services.
Overview We are a leading provider of augmented and virtual reality educational technology solutions. We believe that we are a recognized brand in the education market with a current focus on both United States K-12 schools and the CTE markets.
Investors should not consider non-GAAP financial measures in isolation or as substitutes for financial information presented in compliance with GAAP. Overview We are a leading provider of augmented and virtual reality educational technology products, focusing primarily on United States K-12 schools, the Career and Technical Education sector, and select international markets.
Services Revenue Our services are a “turn-key” solution that aids customers with configuring purchased products with software and license keys specific to the customer’s use. This service allows the applicable school to quickly get started with an out-of-the-box ready system.
In transactions where a third-party is involved in providing software licenses to a customer, we recognize the revenue from the third-party ratably over-time on a straight-line basis. Services Revenue Our services are a “turn-key” solution that aids customers with configuring purchased products with software and license keys specific to the customer’s use.
This decrease in revenue is primarily attributable to constraint of available working capital to fund hardware purchases to fulfill order backlog during the year as a result of our IPO not being completed until December 6, 2024.
The decrease in hardware revenue was primarily attributable to tariff and trade policy uncertainty, as well as uncertainty in federal funding sources for education available to our K-12 segment customers, and the resulting impact on laptop shipments, during the year ended December 31, 2025.The decrease in hardware revenue is primarily attributable to constraint of available working capital to fund hardware purchases to fulfill order backlog.
We believe the wide variety and flexibility of our software applications help us retain existing customers and acquire additional customers. Software applications revenue accounted for between 30% and 34% of our total revenue for the years ended December 31, 2024 and 2023.
We offer discount programs based on increases in volume of devices or users and the length of the contract. We believe the wide variety and flexibility of our software applications help us retain existing customers and acquire additional customers.
With a mature and tested go-to-market playbook and team in place, we are focused on scaling execution across a carefully selected set of growth vectors, including scaling in the United States, expanding internationally, investing in R&D, and acquiring software, both specific software applications and third party software developers, in order to increase the growth of our software offerings.
In this context, we are focused on scaling execution across a carefully selected set of growth vectors. These include: ● Targeted software growth via additional application acquisition. We intend to pursue additional software applications in order to increase the growth of our software offerings.
Software Acquisitions for Growth An important component to our future growth plan going forward is the acquisition of key software companies and/or intellectual property in specific areas within the education market. We believe that the completion and successful integration of such companies and assets will be important to our success.
We believe that the completion and successful integration of such companies and assets will be important to our success. Components of Results of Operations Revenue Our revenue consists of hardware revenue, software applications revenue and services revenue.
Such acquisitions, if completed, are intended to be accretive to earnings and materially increase our software revenues.
Such acquisitions, if completed, are intended to be accretive to earnings and materially increase our software revenue. ● Continued Focus in the United States education market . We expect to continue to drive growth by expanding use cases and introducing new applications within the United States.
The increase in expenses is primarily attributable to a $4.0 million increase in stock compensation expenses due to grants to employees in March and May 2024, and to the increased costs in personnel and professional expenses throughout 2024 related to preparing the Company for the IPO. 61 Table of Contents Other operating expenses decreased by $1.7 million or 100%, to zero for the year ended December 31, 2024, from $1.7 million for the year ended December 31, 2023.
The increase in expenses was primarily attributable to increased costs in personnel and professional expenses in 2025 related to being a public company and a $0.5 million increase in stock compensation expenses due to grants to employees in April 2025.
The decrease in cost of goods sold is primarily attributable to a decrease in the volumes shipped of Inspire laptops. For the years ended December 31, 2024 and 2023, gross margin is 41% and 38%, respectively.
The decrease in cost of hardware sold was primarily attributable to a decrease in the volumes shipped of Inspire laptops, as well as reductions in the bill of materials costs of the new Inspire 2 laptop relative to the Inspire 1 model which was sold during the year ended December 31, 2024.