More details about our commitment to preventing discrimination and harassment in our workplaces are available on our website. 5 Quality of Life We continue to invest in the physical and mental well-being of our associates, their spouses and their children. ● We introduced a benefits and wellness app, free to our associates and their dependents, which assists with locating best-in-class, in terms of quality and cost, healthcare providers and facilities, along with free virtual exercise therapy for back and joint care. ● We offer several free online mental and behavioral health resources, with unlimited access to board-certified psychiatrists and licensed therapists. ● Our wellness programs, including onsite health clinics, personalized health coaching, mental health counseling, and incentivized healthy lifestyle choices, are designed to improve associate health and reduce healthcare costs for both the associate and the Company. ● We provide opportunities for our associates to meet with a certified financial planner for personalized retirement planning and budget counseling. ● We offer comprehensive benefit plans including Company subsidized health insurance, 401(k) Plan with Company matching contributions, and paid time off.
More details about our commitment to preventing discrimination and harassment in our workplaces are available on our website. 5 Quality of Life We continue to invest in the physical and mental well-being of our associates, their spouses and their children. ● Our benefits and wellness app, free to our associates and their dependents, assists with locating best-in-class, in terms of quality and cost, healthcare providers and facilities, along with free virtual exercise therapy for back and joint care. ● We offer several free online mental and behavioral health resources, with unlimited access to board-certified psychiatrists and licensed therapists. ● Our wellness programs, including onsite health clinics, personalized health coaching, mental health counseling, and incentivized healthy lifestyle choices, are designed to improve associate health and reduce healthcare costs for both the associate and the Company. ● We provide opportunities for our associates to meet with a certified financial planner for personalized retirement planning and budget counseling. ● We offer comprehensive benefit plans including Company-subsidized health insurance, 401(k) Plan with Company matching contributions, and paid time off.
Approximately 20% of our 2024 wholesale sales were of imported product compared to 22% in 2023 and 2022. We define imported product as fully finished product that is sourced. Our domestic product includes certain products that contain components which were also sourced.
Approximately 23% of our 2025 wholesale sales were of imported product compared to 20% in 2024 and 22% in 2023. We define imported product as fully finished product that is sourced. Our domestic product includes certain products that contain components which were also sourced.
As of and for the periods ended November 30, 2024, November 25, 2023 and November 26, 2022, the only such operating segment included in Corporate and other was Noa Home, which was acquired on September 2, 2022.
As of and for the periods ended November 29, 2025, November 30, 2024 and November 25, 2023, the only such operating segment included in Corporate and other was Noa Home, which was acquired on September 2, 2022.
Headcount by segment is as follows: ● 644 in the wholesale segment ● 453 in the retail segment ● 131 in the corporate and other segment We approach our workplace culture by being Invested … In Each Other , the tenets of which include fostering a workplace that promotes respect for each other, investing in our associates’ well-being, providing safe and comfortable work environments, offering opportunities to develop personally and professionally, being good stewards of the environment, and giving back to the communities in which we work and live.
Headcount by segment is as follows: ● 615 in the wholesale segment ● 444 in the retail segment ● 135 in the corporate segment We approach our workplace culture by being Invested … In Each Other , the tenets of which include fostering a workplace that promotes respect for each other, investing in our associates’ well-being, providing safe and comfortable work environments, offering opportunities to develop personally and professionally, being good stewards of the environment, and giving back to the communities in which we work and live.
It continues to be Bassett’s policy to be equitable and impartial in our relations with our associates and to base all employment-related decisions upon valid, job-related factors, without regard to race, color, religion, national origin, age, sex, gender identity and gender expression, transgender status, pregnancy, physical or mental disability, genetic information, veteran or other protected status.
It continues to be Bassett’s policy to be equitable and impartial in our relations with our associates and to base all employment-related decisions upon valid, job-related factors, without regard to race, color, religion, national origin, age, sex, physical or mental disability, genetic information, veteran or other protected status.
As of November 30, 2024, we have substantially completed the liquidation of Noa Home’s assets and liabilities. In the second quarter of 2024 we recognized non-cash charges totaling $2,401 related to the impairment of certain long-lived assets of Noa Home and the establishment of a reserve against Noa Home’s remaining inventory at that time.
As of the end of 2024, we had substantially completed the liquidation of Noa Home’s assets and liabilities. In the second quarter of 2024 we recognized non-cash charges totaling $2,401 related to the impairment of certain long-lived assets of Noa Home and the establishment of a reserve against Noa Home’s remaining inventory at that time.
Available Information We file our annual, quarterly and current reports, proxy statements and other information with the SEC. Our SEC filings are available to the public at the SEC’s website at www.sec.gov.
Available Information We file our annual, quarterly and current reports, proxy statements and other information with the SEC. Our filings with the Securities and Exchange Commission (“SEC”) are available to the public at the SEC’s website at www.sec.gov.
Additionally, we supported numerous other charitable and civic organizations with monetary and in-kind donations. 6 Major Customers Our risk exposure related to our customers, consisting primarily of trade accounts receivable along with certain guarantees, net of recognized reserves, totaled approximately $18,281 and $15,636 at November 30, 2024 and November 25, 2023, respectively.
Additionally, we supported numerous other charitable and civic organizations with monetary and in-kind donations. 6 Major Customers Our risk exposure related to our customers, consisting primarily of trade accounts receivable along with certain guarantees, net of recognized reserves, totaled approximately $18,528 and $18,281 at November 29, 2025 and November 30, 2024, respectively.
As of November 30, 2024, we have substantially completed the liquidation of Noa Home. Trademarks Our trademarks, including “Bassett” and the names of some of our marketing divisions, products and collections, are significant to the conduct of our business. This is important due to consumer recognition of the names and identification with our broad range of products.
As of the end of 2024, we had substantially completed the liquidation of Noa Home. 4 Trademarks Our trademarks, including “Bassett” and the names of some of our marketing divisions, products and collections, are significant to the conduct of our business. This is important due to consumer recognition of the names and identification with our broad range of products.
At November 30, 2024 and November 24, 2023, approximately 43% and 35%, respectively, of the aggregate risk exposure, net of reserves, was attributable to five customers. In fiscal 2024, 2023 and 2022, no customer accounted for more than 10% of total consolidated net sales.
At November 29, 2025 and November 30, 2024, approximately 41% and 43%, respectively, of the aggregate risk exposure, net of reserves, was attributable to five customers. In fiscal 2025, 2024 and 2023, no customer accounted for more than 10% of total consolidated net sales.
The following table shows the number of Company-owned stores by state at November 30, 2024: Number of Number of State Stores State Stores Arizona 3 Nevada 1 Arkansas 1 New Jersey 2 California 2 New York 4 Connecticut 3 North Carolina 5 Delaware 1 Ohio 2 Florida 5 Oklahoma 1 Georgia 3 Pennsylvania 2 Kentucky 1 South Carolina 1 Maryland 3 Tennessee 1 Massachusetts 1 Texas 11 Missouri 1 Virginia 4 Total 58 Net sales for our Company-owned retail stores by major product category for the last three fiscal years are summarized below: 2024* 2023 2022 Bassett Custom Upholstery $ 111,943 54.7 % $ 134,000 56.8 % $ 163,755 57.4 % Bassett Leather 4,990 2.4 % 1,951 0.8 % 1,707 0.6 % Bassett Custom Wood 32,201 15.7 % 36,732 15.6 % 43,208 15.2 % Bassett Casegoods 26,179 12.8 % 32,252 13.7 % 40,146 14.1 % Accessories, mattresses & other (1) 29,250 14.3 % 31,005 13.1 % 36,303 12.7 % Total $ 204,563 100.0 % $ 235,940 100.0 % $ 285,119 100.0 % (1) Includes sales of goods other than Bassett-branded products, such as accessories and bedding, and also includes the sale of furniture protection plans. *53 weeks for fiscal 2024 as compared with 52 weeks for fiscal 2023 and 2022.
The following table shows the number of Company-owned stores by state at November 29, 2025: Number of Number of State Stores State Stores Arizona 3 Nevada 1 Arkansas 1 New Jersey 2 California 1 New York 4 Connecticut 3 North Carolina 5 Delaware 1 Ohio 2 Florida 5 Oklahoma 1 Georgia 3 Pennsylvania 2 Kentucky 1 South Carolina 1 Maryland 3 Tennessee 1 Massachusetts 1 Texas 11 Missouri 1 Virginia 4 Total 57 Net sales for our Company-owned retail stores by major product category for the last three fiscal years are summarized below: 2025 2024* 2023 Bassett Custom Upholstery $ 117,231 54.1 % $ 111,943 54.7 % $ 134,000 56.8 % Bassett Leather 9,121 4.2 % 4,990 2.4 % 1,951 0.8 % Bassett Custom Wood 31,885 14.7 % 32,201 15.7 % 36,732 15.6 % Bassett Casegoods 29,218 13.5 % 26,179 12.8 % 32,252 13.7 % Accessories, mattresses & other (1) 29,226 13.5 % 29,250 14.3 % 31,005 13.1 % Total $ 216,681 100.0 % $ 204,563 100.0 % $ 235,940 100.0 % (1) Includes sales of goods other than Bassett-branded products, such as accessories and bedding, and also includes the sale of furniture protection plans. *53 weeks for fiscal 2024 as compared with 52 weeks for fiscal 2025 and 2023.
The dollar value of our wholesale backlog, representing orders received but not yet shipped to the BHF store network or independent dealers, was $21,750 at November 30, 2024 and $18,478 at November 25, 2023. 3 We use lumber, fabric, leather, foam and other materials in the production of wood and upholstered furniture.
The dollar value of our wholesale backlog, representing orders received but not yet shipped to the BHF store network or independent dealers, was $19,519 at November 29, 2025 and $21,750 at November 30, 2024. We use lumber, fabric, leather, foam and other materials in the production of wood and upholstered furniture.
ITEM 1. BUSINESS (dollar amounts in thousands except per share data) General Bassett is a leading retailer, manufacturer and marketer of branded home furnishings.
ITEM 1. BUSINESS (dollar amounts in thousands except per share data) General Bassett is a leading retailer, manufacturer and marketer of branded home furnishings. We were founded in 1902 and incorporated under the laws of Virginia in 1930.
We have factories in Newton, North Carolina that manufacture both stationary and motion upholstered furniture for inside the home along with our outdoor furniture offerings. We also have a factory in Martinsville, Virginia that assembles and finishes our custom bedroom and dining offerings. We also own a facility in Haleyville, Alabama where we manufacture aluminum frames for our outdoor furniture.
We have a factory in Martinsville, Virginia that assembles and finishes our custom bedroom and dining offerings. We also have a facility in Haleyville, Alabama where we manufacture aluminum frames for our outdoor furniture.
Upon substantially completing the liquidation of Noa Home at the end of the fourth quarter of 2024, we recognized a charge of $962 associated with the transfer of the cumulative translation losses out of accumulated other comprehensive income. 2 In 2018, we added outdoor furniture to our offerings with the acquisition of the Lane Venture brand.
Upon substantially completing the liquidation of Noa Home at the end of the fourth quarter of 2024, we recognized a charge of $962 associated with the transfer of the cumulative translation losses out of accumulated other comprehensive income. 2 We have factories in Newton, North Carolina that manufacture both stationary and motion upholstered furniture for inside the home along with our outdoor furniture offerings.
Professional Development We offer opportunities to our associates for educational and skill development, including: ● Tuition reimbursement for associates who desire to further their education. ● Online training for managers, with classes completed monthly. ● Training for customer-facing associates designed to enhance the in-store and follow up experiences for our customers.
Professional Development We offer opportunities to our associates for educational and skill development, including: ● Tuition reimbursement for associates who desire to further their education ● Online training for managers, with classes completed monthly ● Training for customer-facing associates designed to enhance the in-store and follow up experiences for our customers Environmental and Civic Responsibility Representing our commitment to sustainably sourced hardwoods, each Arbor Day since 2021, over 30 of our associates travel to central Ohio to take part in the planting of Appalachian hardwood seedlings.
Our store program is designed to provide a single source home furnishings retail store that provides a unique combination of stylish, quality furniture and accessories with a high level of customer service.
Our store program is designed to provide a single source home furnishings retail store with a unique combination of stylish, quality furniture and accessories with a high level of customer service. The stores highlight our custom furniture design and manufacturing capabilities, free in-home or virtual design visits (“home makeovers”) and coordinated decorating accessories.
We installed a comprehensive human resources, benefits, payroll and timekeeping system which gives our associates the ability to view, and where applicable, update their personal information, benefits enrollments, pay history and time worked in real time.
Our comprehensive human resources, benefits, payroll and timekeeping system gives our associates the ability to view, and where applicable, update their personal information, benefits enrollments, pay history and time worked in real time. Through our “Opportunities For Improvement” program, associates can submit an “OFI” about a job-related issue they’ve experienced or observed and a suggestion for improvement.
We were founded in 1902 and incorporated under the laws of Virginia in 1930. Our rich 122-year history has instilled the principles of quality, value, and integrity in everything we do, while simultaneously providing us with the expertise to respond to ever-changing consumer tastes and meet the demands of a global economy.
Our rich 123-year history has instilled the principles of quality, value, and integrity in everything we do, while simultaneously providing us with the expertise to respond to ever-changing consumer tastes and meet the demands of a global economy. Approximately 60% of our wholesale sales arise from our network of 86 Company-owned and licensee-owned Bassett Home Furnishings (“BHF”) stores.
Wholesale shipments by category for the last three fiscal years, excluding intercompany sales to our retail segment, are summarized below: 2024* 2023 2022 External Intercompany Total External Intercompany Total External Intercompany Total Bassett Custom Upholstery $ 79,344 $ 55,168 $ 134,512 64.8 % $ 89,005 $ 66,363 $ 155,368 62.4 % $ 124,565 $ 82,437 $ 207,002 63.8 % Bassett Leather 15,705 1,919 17,624 8.5 % 26,701 1,171 27,872 11.2 % 35,953 76 36,029 11.1 % Bassett Custom Wood 14,075 16,674 30,749 14.8 % 17,357 20,070 37,427 15.0 % 22,534 24,764 47,298 14.6 % Bassett Casegoods 11,317 13,260 24,577 11.8 % 12,329 15,915 28,244 11.3 % 15,628 18,612 34,240 10.5 % Total $ 120,441 $ 87,021 $ 207,462 100.0 % $ 145,392 $ 103,519 $ 248,911 100.0 % $ 198,680 $ 125,889 $ 324,569 100.0 % *53 weeks for fiscal 2024 as compared with 52 weeks for fiscal 2023 and 2022.
Wholesale shipments by category for the last three fiscal years, excluding intercompany sales to our retail segment, are summarized below: 2025 2024* 2023 External Intercompany Total External Intercompany Total External Intercompany Total Bassett Custom Upholstery $ 76,923 $ 59,391 $ 136,314 63.5 % $ 79,281 $ 55,168 $ 134,449 64.8 % $ 89,005 $ 66,363 $ 155,368 62.4 % Bassett Leather 16,484 3,252 19,736 9.2 % 15,705 1,920 17,625 8.5 % 26,701 1,171 27,872 11.2 % Bassett Custom Wood 12,357 16,297 28,654 13.4 % 13,735 15,932 29,667 14.3 % 17,357 20,070 37,427 15.0 % Bassett Casegoods 12,835 17,075 29,910 13.9 % 11,720 14,001 25,721 12.4 % 12,329 15,915 28,244 11.3 % Total $ 118,599 $ 96,015 $ 214,614 100.0 % $ 120,441 $ 87,021 $ 207,462 100.0 % $ 145,392 $ 103,519 $ 248,911 100.0 % *53 weeks for fiscal 2024 as compared with 52 weeks for fiscal 2025 and 2023.
Based on the present facts, we do not believe that they will have a material adverse effect on our financial position or future results of operations. Human Capital We employed 1,228 people as of November 30, 2024.
While we currently do not believe that costs associated with such trade policies will have a material adverse effect on our financial position or future results of operations, changes to such policies in the future could negatively impact our financial position or future results of operations. Human Capital We employed 1,194 people as of November 29, 2025.
While we opened two new stores in 2024, we are currently negotiating leases for stores in two new markets with potential opening dates in late 2025 or 2026. 4 Corporate and Other In addition to the two reportable segments described above, we include our remaining business activities in a reconciling category known as Corporate and other.
Corporate and Other In addition to the two reportable segments described above, we include our remaining business activities in a reconciling category known as Corporate and other.
Our associate count represents a decrease of 161 from a year ago, 71 due to headcount reductions in our manufacturing facilities in response to business conditions and the consolidation of our two wood manufacturing facilities, 43 in our retail segment primarily attributable to the elimination of certain retail support functions and warehouse consolidation, and 47 at our corporate office related to the closure of our central customer care center and the elimination of several corporate overhead functions.
Our associate count represents a decrease of 34 from a year ago, 29 due to headcount reductions in our manufacturing facilities in response to business conditions and 9 in our retail segment primarily attributable to the closure of a store location and the consolidation of several warehouses.
As a whole, our store network which includes 29 licensee-owned stores, ranks in the top 40 in retail furniture sales in the United States.
The retail furniture industry remains very competitive and includes local furniture stores, regional furniture retailers, national department and chain stores, single-vendor branded retailers and on-line retailers. As a whole, our store network which includes 29 licensee-owned stores in addition to the 57 BHF Company-owned stores, ranks in the top 40 in retail furniture sales in the United States.
Since the debut of the new site, we have seen increased engagement with the brand through a greater number of page views per customer along with more time spent on the site. We have also seen an increase in average order value that has resulted in increased e-commerce revenue.
We introduced a new web platform late in 2023 that leverages world class features including enhanced customer research capabilities and streamlined navigation. Since the debut of the new site, we have seen increased engagement with the brand through a greater number of page views per customer along with more time spent on the site.
We will continue to evaluate store-by-store performance as we seek the optimal store count in the markets in which we compete at retail.
We will continue to evaluate store-by-store performance as we seek the optimal store count in the markets in which we compete at retail. We closed one store in 2025 and expect to open two new stores in 2026. We are also planning to relocate one store within the same market in late 2026 or 2027.
Approximately 80% of our wholesale revenues are derived from products that are manufactured in the United States using a mix of domestic and globally sourced components and raw materials. During the first quarter of 2022, we entered into a definitive agreement to sell substantially all of the assets of our wholly-owned subsidiary, Zenith Freight Lines, LLC (“Zenith”) to J.B.
Over 75% of our wholesale revenues are derived from products that are manufactured in the United States using a mix of domestic and globally sourced components and raw materials.
These components are purchased from a variety of domestic and international suppliers and are widely available. The price and availability of foam, which is highly dependent on the cost of oil and available capacity of oil refineries, can be subject to significant volatility from time to time.
The price and availability of foam, which is highly dependent on the cost of oil and available capacity of oil refineries, can be subject to significant volatility from time to time. 3 Retail Segment Overview – Company-Owned Retail Stores The retail—Company-owned stores segment consists of 57 BHF stores that provide consumers with a friendly and casual environment for buying furniture and accessories.
Although e-commerce sales continue to be small relative to in-store sales, we are pleased that we have seen a greater than 20% e-commerce sales increase over the back half of the fiscal year. We will continue to invest in ongoing improvements to the aesthetics and user experience that we provide on our website.
Although e-commerce sales continue to be small relative to in-store sales, we will continue to invest in ongoing improvements to the aesthetics and user experience on our website while not compromising on our in-store experience or the quality of our in-home makeover capabilities. During the fourth quarter of fiscal 2022 we acquired Noa Home Inc. (“Noa Home”).
Digital outreach strategies have become the primary vehicle for brand advertising and customer acquisition. We expect to supplement the digital outreach strategies in 2025 with added direct mail and television. We introduced a new web platform late in 2023 that leverages world class features including enhanced customer research capabilities and streamlined navigation.
Digital outreach strategies have been the primary vehicle for brand advertising and customer acquisition. We began supplementing the digital outreach strategy with added direct mail and television late in 2024 and expect to continue with a balanced blend of both digital and traditional direct mail and television in 2026.
We believe that these investments are crucial to the success of our associates and our Company. Workplace Respect We value the diversity of our associates as an essential component in the way we do business.
Based on opinions shared by the focus groups, we gained valuable insight into how we can improve our work environments and better communicate with our associates. Workplace Respect We value the diversity of our associates as an essential component in the way we do business.
Environmental and Civic Responsibility Representing our commitment to sustainably sourced hardwoods, each Arbor Day since 2021, over 30 of our associates travel to central Ohio to take part in the planting of Appalachian hardwood seedlings. This event is hosted by our BenchMade supply partners, and over 200,000 trees have been planted to date – and counting.
This event is hosted by our BenchMade supply partners, and over 220,000 trees have been planted to date – and counting. Additionally, we remain committed to our recycling efforts.