The cost of procuring the relevant services and products for sale to our customers in this business is classified as service cost.
The cost of procuring the relevant services and products for sale to our customers in this business is classified as service cost.
Our hotels and packages revenue also include commissions and convenience fees earned from travelers for the sale of hotel rooms (without packages), and commissions we earn as an agent from other online travel agents and aggregators from whom we procure hotel rooms for our customers for most hotels outside India, which are accounted for on a “net” basis.
Our hotels and packages revenue also include convenience fees earned from travelers for the sale of hotel rooms (without packages), and commissions we earn as an agent from other online travel agents and aggregators from whom we procure hotel rooms for our customers for most hotels outside India, which are accounted for on a “net” basis.
Revenue from our air ticketing business decreased by 67.3% to $57.0 million in the fiscal year 2021 from $174.4 million in the fiscal year 2020. Adjusted Margin from our air ticketing business decreased by 67.9% to $80.2 million in the fiscal year 2021, from $249.7 million in the fiscal year 2020.
Revenue from our air ticketing business decreased by 67.3% to $57.0 million in the fiscal year 2021 from $174.4 million in the fiscal year 2020. Our Adjusted Margin – Air ticketing decreased by 67.9% to $80.2 million in the fiscal year 2021, from $249.7 million in the fiscal year 2020.
Revenue from our hotels and packages business decreased by 71.2% to $68.0 million in the fiscal year 2021, from $235.8 million in the fiscal year 2020. Adjusted Margin from our hotels and packages business decreased by 81.3 % to $67.5 million in the fiscal year 2021 from $360.1 million in the fiscal year 2020.
Revenue from our hotels and packages business decreased by 71.2% to $68.0 million in the fiscal year 2021, from $235.8 million in the fiscal year 2020. Our Adjusted Margin – Hotels and packages decreased by 81.3 % to $67.5 million in the fiscal year 2021 from $360.1 million in the fiscal year 2020.
Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
Revenue from our bus ticketing business decreased by 61.7% to $24.9 million in the fiscal year 2021, from $65.0 million in the fiscal year 2020. Adjusted Margin from our bus ticketing business decreased by 69.8% to $22.9 million in the fiscal year 2021 from $75.6 million in the fiscal year 2020.
Bus Ticketing. Revenue from our bus ticketing business decreased by 61.7% to $24.9 million in the fiscal year 2021, from $65.0 million in the fiscal year 2020. Our Adjusted Margin – Bus ticketing decreased by 69.8% to $22.9 million in the fiscal year 2021 from $75.6 million in the fiscal year 2020.
Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
Our finance costs decreased to $4.8 million in fiscal year 2021 as compared to $21.4 million in fiscal year 2020, primarily due to foreign exchange loss in fiscal year 2020 as compared to foreign exchange gain in fiscal year 2021 mainly as a result of the appreciation of the Indian Rupee against the U.S. dollar as compared to March 31, 2020.
Our finance costs decreased to $4.8 million in the fiscal year 2021 as compared to $21.4 million in the fiscal year 2020, primarily due to foreign exchange loss in the fiscal year 2020 as compared to foreign exchange gain in the fiscal year 2021 mainly as a result of the appreciation of the Indian Rupee against the U.S. dollar as compared to March 31, 2020.
Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
We also refer to Adjusted Operating Profit (Loss), Adjusted Net Profit (Loss) and Adjusted Diluted Earnings (Loss) per Share which are non-IFRS measures and most directly comparable to results from operating activities, profit (loss) and diluted earnings (loss) per share for the year, respectively, each of which is an IFRS measure.
We also refer to Adjusted Operating Profit (Loss), Adjusted Net Profit (Loss) and Adjusted Diluted Earnings (Loss) per Share which are non-IFRS measures and most directly comparable to results from operating activities, profit (loss) for the year and diluted earnings (loss) per share for the year, respectively, each of which is an IFRS measure.
These trends and changes include: • growth in the Indian economy and the middle-class population in India, as well as increased tourism expenditure in India; • increased travel connectivity in India; • increased internet penetration (particularly mobile based penetration) in India; • increased adoption of the Internet for commerce in India; • competition from new and existing market entrants, particularly in the Indian online travel industry; • capacity and liquidity constraints in the airline industry in India; • the willingness of travelers to use online travel services instead of traditional offline hotel booking services; and • increased use of smartphones and mobile devices in India.
These trends and changes include: • growth in the Indian economy and the middle-class population in India, as well as increased tourism expenditure in India; • increased travel connectivity in India; 69 • increased use of smartphones and mobile devices in India; • increased internet penetration (particularly mobile based penetration) in India; • increased adoption of the internet for commerce in India; • competition from new and existing market entrants, particularly in the Indian online travel industry; • capacity and liquidity constraints in the airline industry in India; and • the willingness of travelers to use online travel services instead of traditional offline hotel booking services.
In fiscal year 2020 prior to the COVID-19 pandemic, a ir ticketing - flight segments and gross bookings were on a growth trajectory largely driven by the expansion of the travel market in India , including increased domestic travel and the opening of new airports under the Government of India’s initiative program “UDAN” which is focused on broadening the air travel sector, bringing new entrants into the air travel market and expanding the Indian economy .
In fiscal year 2020 prior to the COVID-19 pandemic, air ticketing- flight segments and gross bookings were on a growth trajectory largely driven by the expansion of the travel market in India, including increased domestic travel and the opening of new airports under the Government of India’s initiative program “UDAN” which is focused on broadening the air travel sector, bringing new entrants into the air travel market and expanding the Indian economy.
The quantum of this incentive is based on the gross value of the transaction in order to induce the end-customer and is not linked to the commission earned by us as an agent from the hotels or airlines or service fee earned from the customers. • E-wallet loyalty program : As part of our loyalty program and to drive repeat behavior, we have created a captive E-wallet program on our Indian websites and mobile applications.
The quantum of this incentive is based on the gross value of the transaction in order to induce the end-customer and is not linked to the commission earned by us as an agent from the hotels or airlines or service fee earned from the customers. • E-wallet loyalty program : As part of our loyalty program and to drive repeat behavior, we have created a captive E-wallet program on our websites and mobile applications.
Incentives earned from airlines are recognized on the basis of performance targets agreed with the relevant airline and when performance obligations have been completed. We charge our customers a service fee for booking airline tickets. We receive fees from our GDS service providers based on the volume of sales completed by us through the GDS.
Incentives earned from airlines are recognized on the basis of performance targets agreed with the relevant airline and when performance obligations have been completed. We charge our customers a service fee for booking airline tickets. We receive fees or incentives from our GDS service providers based on the volume of sales completed by us through the GDS.
Our other revenue primarily comprises fees for the sale of rail tickets, car hire, experiences, fees from third party for our facilitation of service offerings, and third-party advertising on our websites and brand alliance fees. Our business model requires us to act as either an “agent” or the “principal” for the products we sell.
Our other revenue primarily comprises third-party advertising on our websites and brand alliance fees, fees for the sale of rail tickets, car hire, activities and experiences and fees from third party for our facilitation of service offerings. Our business model requires us to act as either an “agent” or the “principal” for the products we sell.
(2) Lease liabilities relate to our leasing arrangements for our various office premises. 93 (3) We enter into purchase orders from time to time for various equipment and other operational requirements for our business. (4) Employee benefits in the statement of financial position include $7.5 million in respect of employee benefit obligations.
(2) Lease liabilities relate to our leasing arrangements for our various office premises. (3) We enter into purchase orders from time to time for various equipment and other operational requirements for our business. (4) Employee benefits in the statement of financial position include $7.5 million in respect of employee benefit obligations.
Many international airlines, which fly to India, have also either significantly reduced or eliminated commissions to travel agents. Unlike full-service airlines, low-cost airlines do not generally utilize GDSs for their ticket inventory. As a result, travel agents selling air tickets for low-cost airlines generally do not earn fees from GDSs.
Many international airlines, which fly to India, have also either significantly reduced or eliminated commissions to travel agents. Unlike full-service airlines, low-cost airlines do not generally utilize GDSs for their ticket inventory. As a result, travel agents selling air tickets for low-cost airlines generally do not earn fees or incentives from GDSs.
In fiscal year 2021, our Adjusted Margin % in the hotels and packages business decreased to 17.9% from 22.1% in fiscal year 2020, primarily due to margin reductions for certain categories of hotels to support our hotel service providers during the COVID-19 pandemic and also due to a lower share of high-margin budget hotels.
In fiscal year 2021, our Adjusted Margin % - Hotels and packages decreased to 17.9% from 22.1% in fiscal year 2020, primarily due to margin reductions for certain categories of hotels to support our hotel service providers during the COVID-19 pandemic and also due to a lower share of high-margin budget hotels.
Foreign currency gains and losses are reported on a net basis. Borrowing costs that are not directly attributable to the acquisition, construction or production of a qualifying asset are recognized in profit or loss using the effective interest method. 73 Interest income and cost is recognized as it accrues in profit or loss, using the effective interest method.
Foreign currency gains and losses are reported on a net basis. Borrowing costs that are not directly attributable to the acquisition, construction or production of a qualifying asset are recognized in profit or loss using the effective interest method. Interest income and cost is recognized as it accrues in profit or loss, using the effective interest method.
The Group provides travel products and services to leisure and corporate travelers in India and abroad. The revenue from rendering these services is recognized in the profit or loss upon transfer of control of promised services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those services.
The Group provides travel products and services to leisure and corporate travelers in India and abroad. The revenue from rendering these services is recognized in the profit or loss upon transfer of control of promised services to customers in an amount that reflects the consideration our company expects to receive in exchange for those services.
Over time, we have expanded our hotels and packages business, expanded internationally and introduced other non-air services and products such as the sale of bus and rail tickets, car hire, experiences and ancillary travel requirements such as facilitating access to third-party travel and other insurance products and visa processing.
Over time, we have expanded our hotels and packages business, expanded internationally and introduced other non-air services and products such as the sale of bus and rail tickets, car hire , activities and experiences and ancillary travel requirements such as facilitating access to third-party travel and other insurance products and visa processing.
However, our future results may include favorable or unfavorable adjustments to our estimated tax liabilities in the period the assessments are made or resolved, tax examinations are closed or when statutes of limitation on potential assessments expire. As a result, our effective tax rate may fluctuate significantly. 82 Deferred Income Tax.
However, our future results may include favorable or unfavorable adjustments to our estimated tax liabilities in the period the assessments are made or resolved, tax examinations are closed or when statutes of limitation on potential assessments expire. As a result, our effective tax rate may fluctuate significantly. Deferred Income Tax.
Adjusted Margin – hotels and packages includes customer inducement costs of $18.7 million in the fiscal year 2021 and $265.7 million in the fiscal year 2020, recorded as a reduction of revenue. These customer inducement 84 costs added back to Adjusted Margin are intended to reflect the way we view our ongoing business.
Adjusted Margin – Hotels and packages includes customer inducement costs of $18.7 million in the fiscal year 2021 and $265.7 million in the fiscal year 2020, recorded as a reduction of revenue. These customer inducement costs added back to Adjusted Margin are intended to reflect the way we view our ongoing business.
The hotels and packages business tends to yield higher margins than the air ticketing business, reflecting the greater value added in respect of the travel services that we provide in the hotels and packages segment as well as the diversity and more complex nature of hotels and packages services as compared with air tickets.
The hotels and packages business tends to yield higher margins than the air ticketing business, reflecting the greater value added in respect of the travel services that we provide in the hotels and packages segment as well 68 as the diversity and more complex nature of hotels and packages services as compared with air tickets.
Interest related to the financial liability is recognised in profit or loss. 83 Results of Operations The following table sets forth a summary of our consolidated statement of profit or loss, both actual amounts and as a percentage of total revenue, for the periods indicated.
Interest related to the financial liability is recognised in profit or loss. Results of Operations The following table sets forth a summary of our consolidated statement of profit or loss, both actual amounts and as a percentage of total revenue, for the periods indicated.
Our finance income increased to $12.1 million in fiscal year 2021 from $3.4 million in fiscal year 2020, primarily as a result of net foreign exchange gain, interest from income tax refund and term deposits placed with banks in fiscal year 2021. Finance Costs.
Our finance income increased to $12.1 million in the fiscal year 2021 from $3.4 million in the fiscal year 2020, primarily as a result of net foreign exchange gain, interest from income tax refund and term deposits placed with banks in the fiscal year 2021. Finance Costs.
The measurement of deferred tax assets involves judgment regarding the deductibility of costs not yet subject to taxation and estimates regarding sufficient future taxable income to enable utilization of unused tax losses in different tax jurisdictions. All deferred tax assets are subject to review of probable utilization.
The measurement of deferred tax assets involves judgment regarding the deductibility of costs not yet subject to taxation and estimates regarding sufficient future taxable income to enable utilization of unused tax 80 losses in different tax jurisdictions. All deferred tax assets are subject to review of probable utilization.
Contingent liabilities are possible obligations that arise from past events and whose existence will only be confirmed by the occurrence or non-occurrence of one or more future events not wholly within the control of the Group.
Contingent liabilities are possible obligations that arise from past events and whose existence will only be confirmed by the occurrence or non-occurrence of one or more future events not wholly within the control of the 76 Group.
Intangible assets acquired in a business combination are measured at fair value as of the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortization and impairment losses, if any.
Intangible assets acquired in a business combination are measured at fair value as at the date of acquisition. Following initial recognition, these intangible assets are carried at cost less any accumulated amortization and impairment losses, if any.
Our services and products include air ticketing, hotels and packages, bus tickets, rail tickets, car hire, experiences and ancillary travel requirements such as facilitating access to third-party travel and other insurance products and visa processing.
Our services and products include air ticketing, hotels and packages, bus tickets, rail tickets, car hire, activities and experiences and ancillary travel requirements such as facilitating access to third-party travel and other insurance products and visa processing.
In the event of cancellation of airline tickets, revenue recognized in respect of commissions earned by the company on such tickets is reversed and is netted off from the revenue earned during the fiscal period at the time the cancellation is made by the customers.
In the event of cancellation of airline tickets, revenue recognized in respect of commissions earned by our company on such tickets is reversed and is netted off from the revenue earned during the fiscal period at the time the cancellation is made by the customers.
These customer inducement costs added back to Adjusted Margin, is intended to reflect the way we view our ongoing business. Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
These customer inducement costs added back to Adjusted Margin are intended to reflect the way we view our ongoing business. Under IFRS, these customer inducement costs are required to be recorded as a reduction of revenue.
We either deduct commissions at the time of payment of the fare to our airline suppliers or collect our commissions on a regular basis from our airline suppliers, whereas incentive payments are collected from our airline suppliers on a 69 periodic basis.
We either deduct commissions at the time of payment of the fare to our airline suppliers or collect our commissions on a regular basis from our airline suppliers, whereas incentive payments are collected from our airline suppliers on a periodic basis.
Personnel Expenses Personnel expenses primarily consist of wages and salaries and other short-term benefits, employee welfare expenses, contributions to mandatory retirement provident funds as well as other expenses related to the payment of retirement benefits, and equity settled share based payments. 71 Marketing and Sales Promotion Expenses Marketing and sales promotion costs consist of internet, television, radio and print media advertisement costs as well as event-driven promotion costs for our products and services.
Personnel Expenses Personnel expenses primarily consist of wages and salaries and other short-term benefits, employee welfare expenses, contributions to mandatory retirement provident funds as well as other expenses related to the payment of retirement benefits, and equity settled share based payments. 72 Marketing and Sales Promotion Expenses Marketing and sales promotion costs consist of internet, television, radio and print media advertisement costs as well as event-driven promotion costs for our products and services.
The cash back is given in our customers’ E-wallet account, which can only be used for future bookings to be made with us, subject to certain monetary restrictions and other terms and conditions. 72 At the time of sale, we offer cash back to customer in E-wallet.
The cash back is given in our customers’ E-wallet account, which can only be used for future bookings to be made with us, subject to certain monetary restrictions and other terms and conditions. 73 At the time of sale, we offer cash back to customer in E-wallet.
Income from other sources of the Group, primarily comprising advertising revenue, fees for facilitating access to its internet-based platforms to travel and other insurance products from insurance companies and brand alliance fees is being recognized as the services are being performed as per the terms of the contracts with respective supplier.
Income from other sources of the Group, primarily comprising advertising revenue, fees for facilitating access to its internet-based platforms to travel insurance companies and brand alliance fees is recognized as the services are performed as per the terms of the contracts with respective supplier.
We also generate revenue through the online sale of rail and metro tickets, cab services, experiences, visa services, brand alliance fees and by facilitating access to travel and other insurance products, as well as advertising revenue from third-party advertisements on our websites.
We also generate revenue through the online sale of rail tickets, cab services, activities and experiences, visa services, brand alliance fees and by facilitating access to travel and other insurance products, as well as advertising revenue from third-party advertisements on our websites.
See “– Critical Accounting Policies – Revenue Recognition . ” Service Cost Service cost primarily consists of costs paid to hotel and package suppliers for the acquisition of relevant services and products for sale to customers, and includes the procurement cost of hotel rooms and other local services such as sightseeing costs for packages and local transport costs.
See “– Critical Accounting Policies – Revenue Recognition.” Service Cost Service cost primarily consists of costs paid to hotel and package suppliers for the acquisition of relevant services and products for sale to customers, and includes the procurement cost of air tickets, hotel rooms and other local services such as sightseeing costs for packages and local transport costs.
Certain Key Performance Indicators and Non-IFRS Measures We evaluate our financial performance in each of our reportable segments based on our key performance indicator, Adjusted Margin, a segment profitability measure, which represents IFRS revenue after adding back customer inducement costs in the nature of customer incentives, customer acquisition costs and loyalty program costs which are reported as a reduction of revenue, and deducting the cost of acquisition of services primarily relating to sales to customers where the company acts as the principal.
Certain Key Performance Indicators and Non-IFRS Measures We evaluate our financial performance in each of our reportable segments based on our key performance indicator, Adjusted Margin, a segment profitability measure, which represents IFRS revenue after adding back customer inducement costs in the nature of customer incentives, customer acquisition costs and loyalty program costs which are reported as a reduction of revenue, and deducting the cost of acquisition of services primarily relating to sales to customers where we act as the principal.
In our air ticketing business, our three main sources of revenue are (1) commissions and incentive payments from airline suppliers for tickets booked by customers through our distribution channels, (2) service fees we charge our customers and (3) fees from our GDS service providers.
In our air ticketing business, our three main sources of revenue are (1) commissions and incentive payments from airline suppliers for tickets booked by customers through our distribution channels, (2) service fees we charge our customers and (3) fees or incentives from our GDS service providers.
For example, our standalone hotel bookings made over our mobile platforms was more than 80% in fiscal year 2021 of total online bookings. We have offered these customer inducement and acquisition programs from time to time on our various booking platforms.
For example, our standalone hotel bookings made over our mobile platforms was more than 80% in fiscal year 2022 of total online bookings. We have offered these customer inducement and acquisition programs from time to time on our various booking platforms.
The decrease in marketing and sales promotion expenses was due to the significant curtailment of these variable costs on account of our strategy of optimizing marketing and sales promotion spends and cancellation of all discretionary marketing and sales promotion spends such as events and brand building due to the impact of the COVID-19 pandemic.
The decrease in marketing and sales promotion expenses was due to the significant reduction of these variable costs on account of our strategy of optimizing marketing and sales promotion spends and cancellation of all discretionary marketing and sales promotion spends such as events and brand building due to the impact of the COVID-19 pandemic.
This decrease in Revenue and Adjusted Margin – air ticketing was due to a decrease in gross bookings of 72.6% primarily driven by 64.3% decrease in the number of air ticketing flight segments year over year, primarily due to the continued impact of the COVID-19 pandemic in the fiscal year 2021, including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
This decrease in revenue from our air ticketing business and Adjusted Margin – Air ticketing was due to a decrease in gross bookings of 72.6% primarily driven by 64.3% decrease in the number of air ticketing flight segments year over year, primarily due to the continued impact of the COVID-19 pandemic in the fiscal year 2021, including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
This decrease in Revenue and Adjusted Margin – bus ticketing was due to a decrease in gross bookings of 68.6% driven by 66.0% decrease in the number of bus tickets travelled year over year, primarily due to the continued impact of the COVID-19 pandemic in the fiscal year 2021, including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
This decrease in revenue from our bus ticketing business and Adjusted Margin – Bus ticketing was due to a decrease in gross bookings of 68.6% driven by 66.0% decrease in the number of bus tickets travelled year over year, primarily due to the continued impact of the COVID-19 pandemic in the fiscal year 2021, including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
The details are as follows: Fiscal year ended March 31, 2020 2021 (in thousands) Marketing and sales promotion expenses as per IFRS $ 166,603 $ 22,741 Customer inducement costs recorded as a reduction of revenue 361,158 42,908 Certain loyalty program costs related to Others revenue 5,053 91 Other Operating Expenses.
The details are as follows: Fiscal year ended March 31, 2020 2021 (in thousands) Marketing and sales promotion expenses $ 166,603 $ 22,741 Customer inducement costs recorded as a reduction of revenue 361,158 42,908 Certain loyalty program costs related to Others revenue 5,053 91 85 Other Operating Expenses.
Income from tours and packages, including income on airline tickets sold to the travelers as a part of tours and packages is accounted on gross basis as the Group controls the services before such services are transferred to the traveler.
Income from tours and packages, including income on airline tickets sold to the travelers as a part of tours and packages is accounted on “gross” basis as the Group controls the services before such services are transferred to the traveler.
We have also significantly reduced our outsourced teams at our call centers and various other general and administrative expenses in response to market conditions, which led to a further decrease in our operating expenses.
We had also significantly reduced our outsourced teams at our call centers and various other general and administrative expenses in response to market conditions, which led to a further decrease in our operating expenses.
For a description of the components and calculation of “Adjusted Diluted Earnings (Loss) per Share” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “diluted earnings (loss) per share”, see — “Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report. 86 Fiscal Year 2020 Compared to Fiscal Year 2019 Revenue .
For a description of the components and calculation of “Adjusted Diluted Earnings (Loss) per Share” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “Diluted earnings (loss) per share”, see — “Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report. Fiscal Year 2021 Compared to Fiscal Year 2020 Revenue .
During fiscal years 2019 and 2020, we made significant investments in our ongoing customer acquisition programs, such as cash incentives and select loyalty program incentive promotions, to accelerate growth in our standalone hotel booking business and in response to increased competition in the domestic travel market in India.
During fiscal year 2020, we made significant investments in our ongoing customer acquisition programs, such as cash incentives and select loyalty program incentive promotions, to accelerate growth in our standalone hotel booking business and in response to increased competition in the domestic travel market in India.
However, if the operation is a non-wholly owned subsidiary, then the relevant proportionate share of the translation difference is allocated to non-controlling interest and reported in non-controlling interest.
However, if the operation is a non-wholly owned subsidiary, then the relevant proportionate share of the foreign currency translation difference is allocated to non-controlling interest and reported in non-controlling interest.
Service Cost . Service cost decreased to $22.3 million in fiscal year 2021 from $154.3 million in fiscal year 2020. The decrease in service cost reflects continued impact of the COVID-19 pandemic in the fiscal year 2021, including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
Service cost decreased by 85.5% to $22.3 million in the fiscal year 2021 from $154.3 million in the fiscal year 2020. The decrease in service cost reflects continued impact of the COVID-19 pandemic in the fiscal year 2021, including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
For a description of the components and calculation of “Adjusted Operating Profit (Loss)” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “Results from operating activities”, see “— Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report. Finance Income.
For a description of the components and calculation of “Adjusted Operating Profit (Loss)” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “Results from operating activities”, see — “Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report. 83 Finance Income.
Other operating expenses decreased by 72.5% to $51.1 million in the fiscal year 2021 from $185.4 million in the fiscal year 2020, primarily due to a decrease in payment gateway charges and outsourcing fees as a result of fewer bookings due to lower travel demand and nation-wide lockdown implemented in India due to the COVID-19 pandemic.
Other operating expenses decreased by 72.5% to $51.1 million in the fiscal year 2021 from $185.4 million in the fiscal year 2020, primarily due to a decrease of $78.9 million in payment gateway charges, website hosting charges and outsourcing fees as a result of fewer bookings due to lower travel demand and nation-wide lockdown implemented in India due to the COVID-19 pandemic.
However, the presentation of these non-IFRS measures and key performance indicator s are not meant to be considered in isolation or as a substitute for our consolidated financial results prepared in accordance with IFRS as issued by the IASB.
However, the presentation of these non-IFRS measures and key performance indicators are not meant to be considered in isolation or as a substitute for our consolidated financial results prepared in accordance with IFRS as issued by the IASB.
For a description of the components and calculation of “Adjusted Diluted Earnings (Loss) per Share” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “diluted earnings (loss) per share”, see “— Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report.
For a description of the components and calculation of “Adjusted Diluted Earnings (Loss) per Share” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “Diluted earnings (loss) per share”, see — “Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report.
Marketing and Sales Promotion Costs Marketing and sales promotion costs comprise of internet, television, radio and print media advertisement costs as well as event driven promotion cost for Group’s products and services..
Marketing and Sales Promotion Costs Marketing and sales promotion costs consist of internet, television, radio and print media advertisement costs as well as event driven promotion cost for Group’s products and services.
On February 9, 2021, we issued the 2028 Notes. The 2028 Notes are convertible based upon an initial conversion rate of 25.8035 of our ordinary shares per $1,000 principal amount of 2028 Notes (equivalent to a conversion price of approximately $38.75 per ordinary share). The 2028 Notes will mature on February 15, 2028, unless earlier repurchased, redeemed or converted.
The 2028 Notes are convertible based upon an initial conversion rate of 25.8035 of our ordinary shares per $1,000 principal amount of 2028 Notes (equivalent to a conversion price of approximately $38.75 per ordinary share). The 2028 Notes will mature on February 15, 2028, unless earlier repurchased, redeemed or converted.
Our Adjusted Margin % in the fiscal year 2021 was 17.9% as compared to 22.1% in the fiscal year 2020 . The decrease was primarily due to margin reductions for certain categories of hotels to support our hotel service providers during the COVID-19 pandemic and also due to lower share of high-margin budget hotels . Bus Ticketing.
Our 84 Adjusted Margin % – Hotels and packages in the fiscal year 2021 was 17.9% as compared to 22.1% in the fiscal year 2020 . The decrease was primarily due to margin reductions for certain categories of hotels to support our hotel service providers during the COVID-19 pandemic and also due to lower share of high-margin budget hotels .
A limitation of using Adjusted Operating Profit (Loss), Adjusted Net Profit (Loss) and Adjusted Diluted Earnings (Loss) per share instead of operating profit (loss), profit (loss) and diluted earnings (loss) per share calculated in accordance with IFRS as issued by the IASB is that these non-GAAP financial measures exclude a recurring cost, for example, share-based compensation.
A limitation of using Adjusted Operating Profit (Loss), Adjusted Net Profit (Loss) and Adjusted Diluted Earnings (Loss) per share instead of results from operating activities, profit (loss) for the year and diluted earnings (loss) per share calculated in accordance with IFRS as issued by the IASB is that these non-GAAP financial measures exclude a recurring cost, for example, share-based compensation.
We also receive commissions from aggregators from whom we procure inventory for certain bus tickets, when their inventory is booked through us.
We also receive commissions from aggregators from whom we source inventory for certain bus tickets, when their inventory is booked through us.
When the US dollar weakens, our revenue and costs in Indian Rupees converted to US dollars increase. In the past few years, there have been periods of weakness in the Indian Rupee compared to the US dollar.
When the US dollar strengthens against the Indian Rupee, our revenue and costs in Indian Rupees converted to US dollars decrease. When the US dollar weakens, our revenue and costs in Indian Rupees converted to US dollars increase. In the past few years, there have been periods of weakness in the Indian Rupee compared to the US dollar.
The following table sets forth the summary of our cash flows for the periods indicated: Fiscal Year Ended March 31, 2019 2020 2021 (in millions) Net cash generated from/(used in) operating activities $ (78.9 ) $ (112.7 ) $ 64.5 Net cash generated from/(used in) investing activities 70.0 73.8 (118.8 ) Net cash generated from/(used in) financing activities (0.3 ) (11.0 ) 219.4 Net increase/(decrease) in cash and cash equivalents (9.2 ) (49.9 ) 165.1 Cash and cash equivalents at beginning of year 187.6 178.0 129.9 Effect of exchange rate fluctuations on cash held (0.4 ) 1.8 0.1 Cash and cash equivalents at end of year 178.0 (1) 129.9 (2) 295.1 (3) Notes: (1) Excludes $134.1 million of term deposits not classified as “cash and cash equivalents.” As of March 31, 2019, we did not have any amounts outstanding under our overdraft facilities.
The following table sets forth the summary of our cash flows for the periods indicated: Fiscal Year Ended March 31, 2020 2021 2022 (in millions) Net cash generated from/(used in) operating activities $ (112.7 ) $ 64.5 $ 6.0 Net cash generated from/(used in) investing activities 73.8 (118.8 ) (77.6 ) Net cash generated from/(used in) financing activities (11.0 ) 219.4 (9.6 ) Net increase/(decrease) in cash and cash equivalents (49.9 ) 165.1 (81.2 ) Cash and cash equivalents at beginning of year 178.0 129.9 295.1 Effect of exchange rate fluctuations on cash held 1.8 0.1 (0.6 ) Cash and cash equivalents at end of year 129.9 (1) 295.1 (2) 213.3 (3) Notes: (1) Excludes $38.0 million of term deposits not classified as “cash and cash equivalents.” As of March 31, 2020, we did not have any amounts outstanding under our overdraft facilities.
This decrease in Revenue and Adjusted Margin – hotels and packages was due to a decrease in g ross bookings of 76.9% primarily driven by 71.2% decrease in the number of hotel-room nights year over year, primarily due to the continued impact of the COVID-19 pandemic in the fiscal year 2021 , including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
This decrease in revenue from our hotels packages business and Adjusted Margin – Hotels and packages was due to a decrease in gross bookings of 76.9% primarily driven by 71.2% decrease in the number of hotel-room nights year over year, primarily due to the continued impact of the COVID-19 pandemic in the fiscal year 2021, including lower travel demand beginning in March 2020 and travel restrictions and nationwide lockdown orders implemented in India in March 2020.
As of March 31, 2021, no amount was outstanding under our working capital and overdraft facilities.
As of March 31, 2022, no amount was outstanding under our working capital and overdraft facilities.
ECLs are discounted at the effective interest rate of the financial asset. Credit-impaired financial assets At each reporting date, the Group assesses whether financial assets carried at amortized cost are credit-impaired. A financial asset is ‘credit-impaired’ when one or more events that have a detrimental impact on the estimated future cash flows of the financial asset have occurred.
Credit-impaired financial assets At each reporting date, the Group assesses whether financial assets carried at amortized cost are credit-impaired. A financial asset is ‘credit-impaired’ when one or more events that have a detrimental impact on the estimated future cash flows of the financial asset have occurred.
Our operating expenses were further reduced due to a one-time provision for litigations of $30.8 million made in the fiscal year 2020 for a dispute related to a prior acquisition. Depreciation and Amortization. Our depreciation and amortization expenses were $33.0 million in the fiscal year 2021 in comparison to $33.7 million fiscal year 2020. Impairment of goodwill.
Our operating expenses were further reduced due to a one-time provision for litigations of $30.8 million made in the fiscal year 2020 for a dispute related to a prior acquisition. Depreciation and Amortization. Our depreciation and amortization expenses decreased by 2.0% to $33.0 million in the fiscal year 2021 from $33.7 million fiscal year 2020. Impairment of Goodwill.
As certain parts of our revenues are recognized on a “net” basis and other parts of our revenue are recognized on a “gross” basis, we evaluate our financial performance in each of our reportable segments based on Adjusted Margin, which is a segment profitability measure, as we believe that Adjusted Margin reflects the value addition of the travel services that we provide to our customers.
As certain parts of our revenues are recognized on a “net” basis when we are acting as an agent, and other parts of our revenue are recognized on a “gross” basis when we are acting as the principal, we evaluate our financial performance in each of our reportable segments based on Adjusted Margin, which is a segment profitability measure, as we believe that Adjusted Margin reflects the value 86 addition of the travel services that we provide to our customers.
For a description of the components and calculation of “Adjusted Net Profit (Loss)” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “Loss for the year”, see “— Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report. Diluted loss per share.
For a description of the components and calculation of “Adjusted Net Profit (Loss)” and a reconciliation of this non-IFRS measure to the most directly comparable IFRS measure “Profit (loss) for the year”, see — “Certain Key Performance Indicators and Non-IFRS Measures” elsewhere in this Annual Report. Diluted Earnings (Loss) per Share.
The cost of an acquisition is measured as the fair value of the assets given, equity instruments issued and liabilities incurred or assumed at the date of exchange. The cost of acquisition also includes the fair value of contingent or deferred consideration, if any.
The cost of an acquisition is measured at the fair value of the assets acquired, equity instruments issued and liabilities incurred or assumed at the date of acquisition. The cost of acquisition also includes the fair value of contingent consideration and deferred consideration, if any.
We believe that investors and analysts use these non-IFRS measures and key performance indicator s to compare our company and our performance to that of our global peers.
We believe that investors and analysts use these non-IFRS measures and key performance indicators to compare our company and our performance to that of our global peers.
We generated revenue of $163.4 million in the fiscal year 2021, a decrease of 68.0% over revenue of $511.5 million in the fiscal year 2020, primarily as a result of a decrease of 67.3% in our revenue from our air ticketing business, a decrease of 71.2% in our revenue from hotels and packages business, a decrease of 61.7% in our revenue from bus ticketing business and a decrease of 62.7% in our other revenue.
We generated revenue of $163.4 million in the fiscal year 2021, a decrease of 68.0% over revenue of $511.5 million in the fiscal year 2020, primarily as a result of a decrease of 67.3% in revenue from our air ticketing business, a decrease of 71.2% in revenue from our hotels and packages business, a decrease of 61.7% in revenue from our bus ticketing business and a decrease of 62.7% in revenue of our others business, each as further described below.
We also invested $28.0 million (computed using average exchange rates for the period) in term deposits with banks, $14.6 million in acquisition of subsidiary, $3.5 million in property plant and equipment and $9.2 million in software and technology-related development costs. In fiscal year 2019, cash generated from investing activities was $70.0 million.
We also invested $28.0 million (computed using average exchange rates for the period) in term deposits with banks, $14.6 million in acquisition of subsidiary, $3.5 million in property plant and equipment and $9.2 million in software and technology-related development costs. Net Cash Generated From/(Used In) Financing Activities. In fiscal year 2022, cash used in financing activities was $9.6 million.
In this Annual Report, references to “customers” are to our end customers or travelers and references to “suppliers” are to our travel suppliers. We consider both travelers and travel suppliers to be our customers. Overview We are a leading online travel company in India.
In this Annual Report, references to “customers” are to our end customers or travelers and references to “suppliers” are to our travel suppliers. We consider both travelers and travel suppliers to be our customers. Overview We are a leading travel service provider in India.
As of March 31, 2021, MMT India and Ibibo India had the following facilities available from various banks: • an overdraft facility for MMT India and Ibibo India of Rs. 1,660 million (approximately $22.7 million) and Rs. 590 million (approximately $8.1 million), respectively, to meet our working capital requirements, secured primarily by term deposits, with a sub-limit in MMT India and Ibibo India of Rs. 350 million (approximately $4.8 million) and Rs. 120 million (approximately $1.6 million), respectively, for working capital demand loans, and Rs. 150 million (approximately $2.1 million) for issuing bank guarantees for operational requirements from Ibibo India; • working capital demand loans for MMT India and Ibibo India of Rs. 750 million (approximately $10.2 million) and Rs. 250 million (approximately $3.4 million), respectively, to meet our working capital requirements, with one way inter-changeability for issuing IATA bank guarantees of up to Rs. 670 million (approximately $9.1 million) and Rs. 220 million (approximately $3.0 million) in MMT India and Ibibo India, respectively, secured against exclusive charge over all the assets of MMT India excluding vehicles and a corporate guarantee from MakeMyTrip Limited; and • a commercial card and combined credit facility for MMT India and Ibibo India of Rs. 207 million (approximately $2.8 million) and Rs. 138 million (approximately $1.9 million), respectively, to meet our working capital requirements, secured against a demand promissory note and a letter of continuity.
As of March 31, 2022, MMT India and Ibibo India had the following facilities available from various banks: • an overdraft facility for MMT India and Ibibo India of Rs. 1,960 million (approximately $25.9 million) and Rs. 590 million (approximately $7.8 million), respectively, to meet our working capital requirements, secured primarily by term deposits, with a sub-limit in MMT India and Ibibo India of Rs. 650 million 89 (approximately $ 8 . 6 million) and Rs. 120 million (approximately $1.6 million), respectively, for working capital demand loans and Rs. 150 million (approximately $2. 0 million) for issuing bank guarantees for operational requirements from Ibibo India ; • working capital demand loans for MMT India and Ibibo India of Rs. 1,560 million (approximately $20.6 million) and Rs. 250 million (approximately $3.3 million), respectively, to meet our working capital requirements, with one-way inter-changeability for issuing IATA bank guarantees of up to Rs. 670 million (approximately $8.8 million) and Rs. 220 million (approximately $2.9 million) in MMT India and Ibibo India, respectively, and Rs. 200 million (approximately $2.6 million) for an overdraft facility, secured against an exclusive charge over all the assets of MMT India (excluding vehicles) and Ibibo India (excluding vehicles) and a corporate guarantee from MakeMyTrip Limited; and • a commercial card and combined credit facility for MMT India and Ibibo India of Rs. 207 million (approximately $2.7 million) and Rs. 138 million (approximately $1.8 million), respectively, to meet our working capital requirements, secured against a demand promissory note and a letter of continuity.
Our Adjusted Margin % of 8.2% in the fiscal year 2021 remained at similar level of 8.5% in the fiscal year 2020. Other Revenue. Our other revenue decreased by 62.7% to $13.6 million in the fiscal year 2021, from $36.3 million in the fiscal year 2020.
Our Adjusted Margin % – Bus ticketing of 8.2% in the fiscal year 2021 remained at similar level of 8.5% in the fiscal year 2020. Others. Revenue from our others business decreased by 62.7% to $13.6 million in the fiscal year 2021, from $36.3 million in the fiscal year 2020.
Income from packages, including income on airline tickets sold to customers as a part of tours and packages is accounted for on a gross basis as the Company controls the services before such services are transferred to travelers.
Income from packages, including income on airline tickets sold to customers as a part of tours and packages is accounted for on a “ gross ” basis as our c ompany controls the services before such services are transferred to travelers.
This was the primary factor that resulted in our net loss of $(167.9) million and $(447.5) million (of which $(302.9) million was the result of an impairment of goodwill and provision for litigations) in fiscal years 2019 and 2020, respectively.
This was the primary factor that resulted in our net loss of $(447.5) million (of which $(302.9) million was the result of an impairment of goodwill and provision for litigations) in fiscal year 2020.
The following table reconciles our results from operating activities (an IFRS measure) to Adjusted Operating Profit (Loss) (a non-IFRS measure) for the periods indicated: Reconciliation of Adjusted Operating Profit (Loss) Fiscal Year Ended March 31, 2019 2020 2021 (in millions) Results from operating activities as per IFRS $ (152.9 ) $ (429.4 ) $ (67.7 ) Add: Employee share-based compensation costs 40.0 41.6 35.6 Add: Impairment of goodwill — 272.2 — Less: Gain on disposal of an equity-accounted investee — (0.7 ) — Add: Acquisition related intangibles amortization 14.1 14.7 14.1 Add: Merger and acquisitions related expenses — 0.9 — Add: Provision for litigations — 30.8 — Adjusted Operating Profit (Loss) $ (98.8 ) $ (69.9 ) $ (18.0 ) The following table reconciles our profit (loss) for the year (an IFRS measure) to Adjusted Net Profit (Loss) (a non-IFRS measure) for the periods indicated: Reconciliation of Adjusted Net Profit (Loss) Fiscal Year Ended March 31, 2019 2020 2021 (in millions) Profit (Loss) for the year as per IFRS $ (167.9 ) $ (447.5 ) $ (56.0 ) Add: Employee share-based compensation costs 40.0 41.6 35.6 Add: Impairment of goodwill — 272.2 — Less: Gain on disposal of an equity-accounted investee — (0.7 ) — Add: Acquisition related intangibles amortization 14.1 14.7 14.1 Add: Merger and acquisitions related expenses — 0.9 — Add: Provision for litigations — 30.8 — Add (Less): Share of (profit) loss of equity-accounted investees 0.9 0.1 0.2 Add: Impairment in respect of an equity-accounted investee 9.9 — — Add: Net change in value of financial liability in business combination — 1.4 (0.4 ) Add: Interest expense on financial liabilities measured at amortised cost — — 1.8 Add (Less): Income tax (benefit) expense (0.7 ) (0.1 ) (4.5 ) Adjusted Net Profit (Loss) $ (103.7 ) $ (86.5 ) $ (9.2 ) 98 The following table reconciles our diluted earnings (loss) per share for the year (an IFRS measure) to Adjusted Diluted Earnings (Loss) per Share (a non-IFRS measure) for the periods indicated: Reconciliation of Adjusted Diluted Earnings (Loss) per Share Fiscal Year Ended March 31, 2019 2020 2021 (in US$) Diluted Earnings (Loss) per share for the year as per IFRS $ (1.61 ) $ (4.26 ) $ (0.52 ) Add: Employee share-based compensation costs 0.37 0.40 0.32 Add: Impairment of goodwill — 2.60 — Less: Gain on disposal of an equity-accounted investee — (0.01 ) — Add: Acquisition related intangibles amortization 0.14 0.14 0.13 Add: Merger and acquisitions related expenses — 0.01 — Add: Provision for litigations — 0.29 — Add (Less): Share of (profit) loss of equity-accounted investees 0.01 * * Add: Impairment in respect of an equity-accounted investee 0.10 — — Add: Net change in value of financial liability in business combination — 0.01 * Add: Interest expense on financial liabilities measured at amortised cost — — 0.02 Add (Less): Income tax (benefit) expense (0.01 ) * (0.04 ) Adjusted Diluted Earnings (Loss) per Share $ (1.00 ) $ (0.82 ) $ (0.09 ) Note: * Less than $0.01.
The following table reconciles our results from operating activities (an IFRS measure) to Adjusted Operating Profit (Loss) (a non-IFRS measure) for the periods indicated: Reconciliation of Adjusted Operating Profit (Loss) Fiscal Year Ended March 31, 2020 2021 2022 (in millions) Results from operating activities as per IFRS $ (429.4 ) $ (67.7 ) (30.4 ) Add: Acquisition related intangibles amortization 14.7 14.1 13.8 Add: Employee share-based compensation costs 41.6 35.6 36.7 Less: Gain on discontinuation of equity accounted investment on disposal (0.7 ) — (2.2 ) Add: Impairment of goodwill 272.2 — — Add: Merger and acquisitions related expenses 0.9 — 0.6 Add: Provision for litigations 30.8 — 4.7 Adjusted Operating Profit (Loss) $ (69.9 ) $ (18.0 ) $ 23.2 The following table reconciles our profit (loss) for the year (an IFRS measure) to Adjusted Net Profit (Loss) (a non-IFRS measure) for the periods indicated: Reconciliation of Adjusted Net Profit (Loss) Fiscal Year Ended March 31, 2020 2021 2022 (in millions) Profit (Loss) for the year as per IFRS $ (447.5 ) $ (56.0 ) $ (45.6 ) Add: Acquisition related intangibles amortization 14.7 14.1 13.8 Add: Employee share-based compensation costs 41.6 35.6 36.7 Less: Gain on discontinuation of equity accounted investment on disposal (0.7 ) — (2.2 ) Add: Impairment of goodwill 272.2 — — Add: Merger and acquisitions related expenses 0.9 — 0.6 Add: Provision for litigations 30.8 — 4.7 Add: Interest expense on financial liabilities measured at amortized cost — 1.8 13.6 Add (Less): Income tax (benefit) expense (0.1 ) (4.5 ) (1.1 ) Add (Less): Net change in value of financial liability in business combination 1.4 (0.4 ) 1.2 Add (Less): Share of loss (profit) of equity-accounted investees 0.1 0.2 (0.03 ) Adjusted Net Profit (Loss) $ (86.5 ) $ (9.2 ) $ 21.7 88 The following table reconciles our diluted earnings (loss) per share for the year (an IFRS measure) to Adjusted Diluted Earnings (Loss) per Share (a non-IFRS measure) for the periods indicated: Reconciliation of Adjusted Diluted Earnings (Loss) per Share Fiscal Year Ended March 31, 2020 2021 2022 (in US$) Diluted Earnings (Loss) per share for the year as per IFRS $ (4.26 ) $ (0.52 ) $ (0.42 ) Add: Acquisition related intangibles amortization 0.14 0.13 0.13 Add: Employee share-based compensation costs 0.40 0.32 0.33 Less: Gain on discontinuation of equity accounted investment on disposal (0.01 ) — (0.02 ) Add: Impairment of goodwill 2.60 — — Add: Merger and acquisitions related expenses 0.01 — 0.01 Add: Provision for litigations 0.29 — 0.04 Add: Interest expense on financial liabilities measured at amortized cost — 0.02 0.13 Add (Less): Income tax (benefit) expense * (0.04 ) (0.01 ) Add (Less): Net change in value of financial liability in business combination 0.01 * 0.01 Add (Less): Share of loss (profit) of equity-accounted investees * * * Adjusted Diluted Earnings (Loss) per Share $ (0.82 ) $ (0.09 ) $ 0.20 Note: * Less than $0.01.
This could result in a reduction of depreciation expense in future periods. Technology-related Development Cost. Technology-related development costs representing all directly attributable development costs and including vendor invoices towards costs of design, configuration, coding, installation and testing of our websites and mobile platforms are capitalized until implementation. Upon implementation, the asset is amortized to expense over its estimated useful life.
Technology-related Development Cost Technology-related development costs representing all directly attributable development costs and including vendor invoices towards costs of design, configuration, coding, installation and testing of our websites and mobile platforms are capitalized until implementation. Upon implementation, the asset is amortized to expense over its estimated useful life.
Further, our Adjusted Margin % (defined as Adjusted Margin as a percentage of gross bookings) was 8.2% in the fiscal year 2021 compared to 7.0% in the fiscal year 2020. The increase in Adjusted Margin % was due to incremental incentives from our air ticketing suppliers to drive travel growth in the fiscal year 2021. Hotels and Packages .
Further, our Adjusted Margin % – Air ticketing was 8.2% in the fiscal year 2021 compared to 7.0% in the fiscal year 2020. The increase in Adjusted Margin % – Air ticketing was due to incremental incentives from our air ticketing suppliers to drive travel growth in the fiscal year 2021. Hotels and Packages .