Biggest changeTaxes are paid on a consolidated basis and are not allocated for segment purposes. 70 Table of Contents The following tables present our primary operating results for our operating segments: (Dollars in thousands) Year Ended December 31, 2023 Banking Factoring Payments Corporate Consolidated Total interest income $ 261,639 $ 144,217 $ 16,390 $ 175 $ 422,421 Intersegment interest allocations 31,450 (38,157) 6,707 — — Total interest expense 44,640 — — 9,702 54,342 Net interest income (expense) 248,449 106,060 23,097 (9,527) 368,079 Credit loss expense (benefit) 8,498 2,900 60 745 12,203 Net interest income after credit loss expense 239,951 103,160 23,037 (10,272) 355,876 Noninterest income 23,964 7,829 18,087 293 50,173 Noninterest expense 127,713 79,612 61,695 84,214 353,234 Net intersegment noninterest income (expense) (1) — 123 (123) — — Net income (loss) before income tax expense $ 136,202 $ 31,500 $ (20,694) $ (94,193) $ 52,815 (Dollars in thousands) Year Ended December 31, 2022 Banking Factoring Payments Corporate Consolidated Total interest income $ 195,871 $ 207,114 $ 16,079 $ 175 $ 419,239 Intersegment interest allocations 19,912 (19,382) (530) — — Total interest expense 10,874 — — 7,873 18,747 Net interest income (expense) 204,909 187,732 15,549 (7,698) 400,492 Credit loss expense (benefit) 2,753 2,895 218 1,059 6,925 Net interest income after credit loss expense 202,156 184,837 15,331 (8,757) 393,567 Noninterest income 40,984 22,272 20,620 192 84,068 Noninterest expense 121,916 91,673 63,231 63,811 340,631 Net intersegment noninterest income (expense) — — — — — Net income (loss) before income tax expense $ 121,224 $ 115,436 $ (27,280) $ (72,376) $ 137,004 (Dollars in thousands) Year Ended December 31, 2021 Banking Factoring Payments Corporate Consolidated Total interest income $ 189,621 $ 185,741 $ 12,093 $ 100 $ 387,555 Intersegment interest allocations 1,132 (1,057) (75) — — Total interest expense 10,205 — — 8,220 18,425 Net interest income (expense) 180,548 184,684 12,018 (8,120) 369,130 Credit loss expense (benefit) (19,016) 9,691 438 57 (8,830) Net interest income after credit loss expense 199,564 174,993 11,580 (8,177) 377,960 Noninterest income 33,374 13,005 7,451 671 54,501 Noninterest expense 121,325 74,928 39,768 51,486 287,507 Net intersegment noninterest income (expense) — — — — — Net income (loss) before income tax expense $ 111,613 $ 113,070 $ (20,737) $ (58,992) $ 144,954 (1) Net intersegment noninterest income (expense) includes: (Dollars in thousands) Factoring Payments Year Ended December 31, 2023 Factoring revenue received from Payments $ 1,190 $ (1,190) Payments revenue received from Factoring (1,067) 1,067 Net intersegment noninterest income (expense) $ 123 $ (123) 71 Table of Contents (Dollars in thousands) December 31, 2023 Banking Factoring Payments Corporate Eliminations Consolidated Total assets $ 4,918,527 $ 1,077,367 $ 546,985 $ 1,056,646 $ (2,252,191) $ 5,347,334 Gross loans $ 3,595,527 $ 941,926 $ 174,728 $ — $ (549,081) $ 4,163,100 (Dollars in thousands) December 31, 2022 Banking Factoring Payments Corporate Eliminations Consolidated Total assets $ 4,910,628 $ 1,260,209 $ 371,948 $ 1,061,662 $ (2,270,664) $ 5,333,783 Gross loans $ 3,572,716 $ 1,151,727 $ 85,722 $ — $ (689,874) $ 4,120,291 Banking (Dollars in thousands) Years Ended December 31, 2023 Compared to 2022 2022 Compared to 2021 Banking 2023 2022 2021 $ Change % Change $ Change % Change Total interest income $ 261,639 $ 195,871 $ 189,621 $ 65,768 33.6 % $ 6,250 3.3 % Intersegment interest allocations 31,450 19,912 1,132 11,538 57.9 % 18,780 1,659.0 % Total interest expense 44,640 10,874 10,205 33,766 310.5 % 669 6.6 % Net interest income (expense) 248,449 204,909 180,548 43,540 21.2 % 24,361 13.5 % Credit loss expense (benefit) 8,498 2,753 (19,016) 5,745 208.7 % 21,769 114.5 % Net interest income (expense) after credit loss expense 239,951 202,156 199,564 37,795 18.7 % 2,592 1.3 % Noninterest income 23,964 40,984 33,374 (17,020) (41.5) % 7,610 22.8 % Noninterest expense 127,713 121,916 121,325 5,797 4.8 % 591 0.5 % Net intersegment noninterest income (expense) — — — — — % — — % Net income (loss) before income tax expense $ 136,202 $ 121,224 $ 111,613 $ 14,978 12.4 % $ 9,611 8.6 % Our Banking segment’s operating income increased $15.0 million, or 12.4%.
Biggest changeTaxes are paid on a consolidated basis and are not allocated for segment purposes. 68 Table of Contents The following tables present our primary operating results for our operating segments: (Dollars in thousands) Total Corporate Year Ended December 31, 2024 Banking Factoring Payments Intelligence Segments and Other (1) Consolidated Total interest income $ 262,326 $ 137,718 $ 22,168 $ — $ 422,212 $ 303 $ 422,515 Intersegment interest allocations 26,416 (35,886) 9,470 — — — — Total interest expense 62,712 — — — 62,712 9,347 72,059 Net interest income (expense) 226,030 101,832 31,638 — 359,500 (9,044) 350,456 Credit loss expense (benefit) 13,636 4,773 57 — 18,466 301 18,767 Net interest income after credit loss expense 212,394 97,059 31,581 — 341,034 (9,345) 331,689 Noninterest income 28,167 8,683 24,080 184 61,114 4,300 65,414 Noninterest expense: Salaries and employee benefits 66,476 49,885 36,160 1,457 153,978 65,602 219,580 Depreciation 6,850 2,099 1,003 4 9,956 5,554 15,510 Other occupancy, furniture and equipment 8,801 2,138 649 3 11,591 5,913 17,504 FDIC insurance and other regulatory assessments 2,717 — — — 2,717 — 2,717 Professional fees 4,285 5,333 2,338 328 12,284 5,555 17,839 Amortization of intangible assets 2,372 1,490 6,763 — 10,625 1,367 11,992 Advertising and promotion 2,033 873 1,479 2 4,387 1,796 6,183 Communications and technology 20,853 10,131 9,440 42 40,466 10,456 50,922 Software amortization 194 2,277 2,899 1 5,371 475 5,846 Travel and entertainment 995 829 1,659 36 3,519 1,909 5,428 Other 10,979 3,588 3,583 7 18,157 4,957 23,114 Total noninterest expense 126,555 78,643 65,973 1,880 273,051 103,584 376,635 Net intersegment noninterest income (expense) (2) 535 1,628 (2,163) — — — — Net income (loss) before income tax expense $ 114,541 $ 28,727 $ (12,475) $ (1,696) $ 129,097 $ (108,629) $ 20,468 (Dollars in thousands) Total Corporate Year Ended December 31, 2023 Banking Factoring Payments Intelligence Segments and Other (1) Consolidated Total interest income $ 261,639 $ 144,217 $ 16,390 $ — $ 422,246 $ 175 $ 422,421 Intersegment interest allocations 31,450 (38,157) 6,707 — — — — Total interest expense 44,640 — — — 44,640 9,702 54,342 Net interest income (expense) 248,449 106,060 23,097 — 377,606 (9,527) 368,079 Credit loss expense (benefit) 8,498 2,900 60 — 11,458 745 12,203 Net interest income after credit loss expense 239,951 103,160 23,037 — 366,148 (10,272) 355,876 Noninterest income 23,964 7,829 18,087 — 49,880 293 50,173 Noninterest expense: Salaries and employee benefits 71,050 49,873 35,089 — 156,012 54,595 210,607 Depreciation 6,817 2,040 648 — 9,505 4,296 13,801 Other occupancy, furniture and equipment 8,592 2,219 681 — 11,492 3,592 15,084 FDIC insurance and other regulatory assessments 2,624 — — — 2,624 — 2,624 Professional fees 2,611 3,130 2,448 — 8,189 4,988 13,177 Amortization of intangible assets 2,950 1,821 6,683 — 11,454 — 11,454 Advertising and promotion 2,614 1,046 1,311 — 4,971 1,769 6,740 Communications and technology 17,524 11,289 7,992 — 36,805 8,874 45,679 Software amortization 169 3,060 965 — 4,194 259 4,453 Travel and entertainment 1,263 909 2,479 — 4,651 1,455 6,106 Other 11,499 4,225 3,399 — 19,123 4,386 23,509 Total noninterest expense 127,713 79,612 61,695 — 269,020 84,214 353,234 Net intersegment noninterest income (expense) (2) — 123 (123) — — — — Net income (loss) before income tax expense $ 136,202 $ 31,500 $ (20,694) $ — $ 147,008 $ (94,193) $ 52,815 69 Table of Contents (Dollars in thousands) Total Corporate Year Ended December 31, 2022 Banking Factoring Payments Intelligence Segments and Other (1) Consolidated Total interest income $ 195,871 $ 207,114 $ 16,079 $ — $ 419,064 $ 175 $ 419,239 Intersegment interest allocations 19,912 (19,382) (530) — — — — Total interest expense 10,874 — — — 10,874 7,873 18,747 Net interest income (expense) 204,909 187,732 15,549 — 408,190 (7,698) 400,492 Credit loss expense (benefit) 2,753 2,895 218 — 5,866 1,059 6,925 Net interest income after credit loss expense 202,156 184,837 15,331 — 402,324 (8,757) 393,567 Noninterest income 40,984 22,272 20,620 — 83,876 192 84,068 Noninterest expense: Salaries and employee benefits 69,133 55,593 37,676 — 162,402 39,085 201,487 Depreciation 6,725 2,647 19 — 9,391 3,911 13,302 Other occupancy, furniture and equipment 8,688 1,893 633 — 11,214 2,258 13,472 FDIC insurance and other regulatory assessments 1,815 — — — 1,815 — 1,815 Professional fees 2,585 3,779 4,537 — 10,901 4,743 15,644 Amortization of intangible assets 3,761 2,293 5,868 — 11,922 — 11,922 Advertising and promotion 3,345 1,290 1,626 — 6,261 1,499 7,760 Communications and technology 14,015 14,903 6,600 — 35,518 6,565 42,083 Software amortization 264 2,832 490 — 3,586 477 4,063 Travel and entertainment 1,687 833 1,900 — 4,420 1,331 5,751 Other 9,898 5,610 3,882 — 19,390 3,942 23,332 Total noninterest expense 121,916 91,673 63,231 — 276,820 63,811 340,631 Net intersegment noninterest income (expense) — — — — — — — Net income (loss) before income tax expense $ 121,224 $ 115,436 $ (27,280) $ — $ 209,380 $ (72,376) $ 137,004 (1) Includes revenue and expense from the Company’s holding company, which does not meet the definition of an operating segment.