Biggest changeDelinquency, Repossession and Extension Experience Delinquency and Extension Experience (1) Total Managed Portfolio (Excludes Third Party Portfolio) December 31, 2023 December 31, 2022 December 31, 2021 Number of Contracts Amount Number of Contracts Amount Number of Contracts Amount (Dollars in thousands) Delinquency Experience Gross servicing portfolio (1) 179,198 $ 2,970,066 170,658 $ 2,795,383 154,151 $ 2,209,430 Period of delinquency (2) 31-60 days 13,337 210,200 13,434 201,764 10,895 146,904 61-90 days 6,717 104,144 5,481 80,146 3,939 51,069 91+ days 3,252 50,610 2,148 31,036 1,171 14,279 Total delinquencies (2) 23,306 364,954 21,063 312,946 16,005 212,252 Amount in repossession (3) 4,653 67,182 2,904 41,401 1,882 22,912 Total delinquencies and amount in repossession (2) 27,959 $ 432,136 23,967 $ 354,347 17,887 $ 235,164 Delinquencies as a percentage Delinquencies as a percentage of gross servicing portfolio 13.0% 12.3% 12.3% 11.2% 10.4% 9.6% Total delinquencies and amount in repossession as a percentage of gross servicing portfolio 15.6% 14.5% 14.0% 12.7% 11.6% 10.6% Extension Experience Contracts with one extension, accruing 33,920 $ 610,617 27,584 $ 464,323 23,740 $ 328,128 Contracts with two or more extensions, accruing 42,462 563,308 38,714 417,682 46,541 513,183 76,382 1,173,926 66,298 882,005 70,281 841,311 Contracts with one extension, non-accrual (4) 2,367 38,933 981 14,792 597 7,736 Contracts with two or more extensions, non-accrual (4) 2,081 27,497 1,485 15,395 1,414 15,128 4,448 66,430 2,466 30,187 2,011 22,864 Total accounts with extensions 80,830 $ 1,240,355 68,764 $ 912,192 72,292 $ 864,175 (1) All amounts and percentages are based on the amount remaining to be repaid on each automobile contract.
Biggest changeThe tables below document the delinquency, repossession, and net credit loss experience of all such automobile contracts that we own as of the respective dates shown. 8 Delinquency, Repossession and Extension Experience December 31, 2024 December 31, 2023 December 31, 2022 Number of Number of Number of Contracts Amount Contracts Amount Contracts Amount Delinquency Experience (Dollars in thousands) Gross servicing portfolio (1) 201,441 $ 3,490,960 179,198 $ 2,970,066 170,658 $ 2,795,383 Period of delinquency (2) 31-60 days 14,643 243,068 13,337 210,200 13,434 201,764 61-90 days 7,244 114,633 6,717 104,144 5,481 80,146 91+ days 4,477 65,081 3,252 50,610 2,148 31,036 Total delinquencies (2) 26,364 422,782 23,306 364,954 21,063 312,946 Amount in repossession (3) 6,227 95,620 4,653 67,182 2,904 41,401 Total delinquencies and amount in repossession (2) 32,591 $ 518,402 27,959 $ 432,136 23,967 $ 354,347 Delinquencies as a percentage of gross servicing portfolio 13.1% 12.1% 13.0% 12.3% 12.3% 11.2% Total delinquencies and amount in repossession as a percentage of gross servicing portfolio 16.2% 14.8% 15.6% 14.5% 14.0% 12.7% Extension Experience Contracts with one extension, accruing 33,623 $ 601,049 33,920 $ 610,617 27,584 $ 464,323 Contracts with two or more extensions, accruing 47,227 701,158 42,462 563,308 38,714 417,682 80,850 1,302,207 76,382 1,173,925 66,298 882,005 Contracts with one extension, non-accrual (4) 3,483 53,018 2,367 38,933 981 14,792 Contracts with two or more extensions, non-accrual (4) 4,052 60,660 2,081 27,497 1,485 15,395 7,535 113,678 4,448 66,430 2,466 30,187 Total accounts with extensions 88,385 $ 1,415,885 80,830 $ 1,240,355 68,764 $ 912,192 (1) All amounts and percentages are based on the amount remaining to be repaid on each automobile contract.
Credit and underwriting functions are performed primarily in our California branch with certain of these functions also performed in our Florida, Nevada, and Virginia branches. We service our automobile contracts from our California, Nevada, Virginia, Florida, and Illinois branches. Most of our contract acquisitions volume results from our purchases of retail installment sales contracts from franchised or independent automobile dealers.
Credit and underwriting functions are performed primarily in our California branch with certain of these functions also performed in our Florida and Nevada branches. We service our automobile contracts from our California, Nevada, Virginia, Florida, and Illinois branches. Most of our contract acquisitions volume results from our purchases of retail installment sales contracts from franchised or independent automobile dealers.
In addition, we contact each customer by telephone to confirm that the customer understands and agrees to the terms of the related automobile contract. During this “ welcome call, ” we also ask the customer a series of open-ended questions about his application and the contract, which may uncover potential misrepresentations. Credit Scoring .
In addition, we contact each customer by telephone to confirm that the customer understands and agrees to the terms of the related automobile contract. During this " welcome call, " we also ask the customer a series of open-ended questions about his application and the contract, which may uncover potential misrepresentations. Credit Scoring .
In the case of repossession, the amount of the charge-off is the difference between the outstanding principal balance of the defaulted automobile contract and the net repossession sale proceeds. 8 Credit Experience Our primary method of monitoring ongoing credit quality of our portfolio is to closely review monthly delinquency, default and net charge off activity and the related trends.
In the case of repossession, the amount of the charge-off is the difference between the outstanding principal balance of the defaulted automobile contract and the net repossession sale proceeds. Credit Experience Our primary method of monitoring ongoing credit quality of our portfolio is to closely review monthly delinquency, default and net charge off activity and the related trends.
Contract Funding For automobile contracts that we purchase from dealers, we require that the contract be originated by a dealer that has entered into a dealer agreement with us. Under our direct lending platform, we require the customer to sign a note and security agreement.
Contract Funding For automobile contracts that we purchase from dealers, we require that the contract be originated by a dealer that has entered into a dealer agreement with us. Under our direct lending platform, we required the customer to sign a note and security agreement.
For the year ended December 31, 2023, our automated application decisioning system produced our initial decision within seconds on approximately 99% of those applications. Upon receipt an application, if the application meets certain minimum criteria, we immediately order two credit reports to document the buyer’s credit history and an alternative data credit score provided by a major credit reporting bureau.
For the year ended December 31, 2024, our automated application decisioning system produced our initial decision within seconds on approximately 99% of those applications. Upon receipt an application, if the application meets certain minimum criteria, we immediately order two credit reports to document the buyer’s credit history and an alternative data credit score provided by a major credit reporting bureau.
In addition, we acquired a total of approximately $822.3 million of automobile contracts in mergers and acquisitions in 2002, 2003, 2004 and 2011. Contract purchase volumes and managed portfolio levels for the five years ended December 31, 2023 are shown in the table below. Managed portfolio comprises both contracts we owned and those we were servicing for third parties.
In addition, we acquired a total of approximately $822.3 million of automobile contracts in mergers and acquisitions in 2002, 2003, 2004 and 2011. Contract purchase volumes and managed portfolio levels for the five years ended December 31, 2024 are shown in the table below. Managed portfolio comprises both contracts we owned and those we were servicing for third parties.
As of December 31, 2023, approximately 72% of our active dealers were franchised new car dealers that sell both new and used vehicles, and the remainder were independent used car dealers. 1 We have in the past solicited credit applications directly from prospective automobile consumers through the internet under a program we refer to as our direct lending platform.
As of December 31, 2024, approximately 72% of our active dealers were franchised new car dealers that sell both new and used vehicles, and the remainder were independent used car dealers. 1 We have in the past solicited credit applications directly from prospective automobile consumers through the internet under a program we refer to as our direct lending platform.
As of December 31, 2023, our nearshore partner had approximately 47 agents assigned to our portfolio. 7 We attempt to make telephonic contact with delinquent customers from one to 20 days after their monthly payment due date, depending on our risk-based assessment of the customer’s likelihood of payment during early stages of delinquency.
As of December 31, 2024, our nearshore partner had approximately 47 agents assigned to our portfolio. 7 We attempt to make telephonic contact with delinquent customers from one to 20 days after their monthly payment due date, depending on our risk-based assessment of the customer’s likelihood of payment during early stages of delinquency.
In addition, certain securitization and non-securitization related debt contain cross-default provisions that would allow certain creditors to declare a default if a default occurred under a different facility. As of December 31, 2023, we were in compliance with all such covenants. Competition The automobile financing business is highly competitive.
In addition, certain securitization and non-securitization related debt contain cross-default provisions that would allow certain creditors to declare a default if a default occurred under a different facility. As of December 31, 2024, we were in compliance with all such covenants. Competition The automobile financing business is highly competitive.
In this residual interest financing transaction, qualified institutional buyers purchased $50.0 million of asset-backed notes secured by residual interests in three CPS securitizations consecutively conducted from January 2018 through July 2018, and an 80% interest in a CPS affiliate that owns the residual interests in the eight CPS securitizations conducted from December 2018 through September 2020.
In this residual interest financing transaction, qualified institutional buyers purchased $50.0 million of asset-backed notes secured by residual interests in three CPS securitizations consecutively conducted from January 2018 through July 2018, and an 80% interest in a CPS affiliate that owns the residual interests in the eight CPS securitizations conducted from October 2018 through September 2020.
We generally do not finance vehicles that are more than 12 model years old or have more than 200,000 miles. The maximum term of a purchased contract is 78 months, although we consider the program, amount financed, and mileage as significant factors in determining the maximum term of a contract.
We generally do not finance vehicles that are more than 15 model years old or have more than 200,000 miles. The maximum term of a purchased contract is 78 months, although we consider the program, amount financed, and mileage as significant factors in determining the maximum term of a contract.
We then advise the applicant as to whether we would grant them credit and on what terms. The following table sets forth the geographical sources of the automobile contracts we originated (based on the addresses of the customers as stated on our records) during the years ended December 31, 2023 and 2022.
We then advise the applicant as to whether we would grant them credit and on what terms. The following table sets forth the geographical sources of the automobile contracts we originated (based on the addresses of the customers as stated on our records) during the years ended December 31, 2024 and 2023.
We do not record an expense for provision for credit losses on these receivables because such credit losses are included in our computation of the appropriate level yield. Since 1994 we have conducted 99 term securitizations of automobile contracts that we originated under our regular programs.
We do not record an expense for provision for credit losses on these receivables because such credit losses are included in our computation of the appropriate level yield. Since 1994 we have conducted 103 term securitizations of automobile contracts that we originated under our regular programs.
Dealers with which we do business are under no obligation to submit any automobile contracts to us, nor are we obligated to purchase any automobile contracts from them. During the year ended December 31, 2023, no dealer accounted for as much as 2% of the total number of automobile contracts we purchased.
Dealers with which we do business are under no obligation to submit any automobile contracts to us, nor are we obligated to purchase any automobile contracts from them. During the year ended December 31, 2024, no dealer accounted for as much as 2% of the total number of automobile contracts we purchased.
We consider accounts that have had extensions and were active or paid off as of December 31, 2023 to be successful. Successful extensions result in continued payments of interest and principal (including payment in full in many cases).
We consider accounts that have had extensions and were active or paid off as of December 31, 2024 to be successful. Successful extensions result in continued payments of interest and principal (including payment in full in many cases).
We use proprietary scoring models to assign two internal “credit scores” at the time the application is received. These proprietary scores are used to help determine whether we want to approve the application and, if so, the program and pricing we will offer either to the dealer, or in the case of our direct lending platform, directly to the customer.
We use proprietary scoring models to assign two internal "credit scores" at the time the application is received. These proprietary scores are used to help determine whether we want to approve the application and, if so, the program and pricing we will offer either to the dealer, or in the case of our direct lending platform, directly to the customer.
The weighted average seasoning of our total owned portfolio, represented in the tables below, was 19 months, 17 months, and 21 months as of December 31, 2023, December 31, 2022, and December 31, 2021, respectively. Our financial results are dependent on the performance of the automobile contracts in which we retain an ownership interest.
The weighted average seasoning of our total owned portfolio, represented in the tables below, was 17 months, 19 months, and 17 months as of December 31, 2024, December 31, 2023, and December 31, 2022, respectively. Our financial results are dependent on the performance of the automobile contracts in which we retain an ownership interest.
The following table identifies the credit program, sorted from highest to lowest credit quality, under which we originated automobile contracts during the years ended December 31, 2023 and 2022.
The following table identifies the credit program, sorted from highest to lowest credit quality, under which we originated automobile contracts during the years ended December 31, 2024 and 2023.
They may work from our Irvine branch, our Las Vegas branch, or in the field, in which case they work from their homes and support dealers in their geographic area.
They may work from our Irvine branch, our Las Vegas branch, or in the field, in which case they work remotely and support dealers in their geographic area.
A portion of the DealerTrack and Route One volume are applications from our pass-through arrangements with other lenders who send us applications from their dealers in cases where those lenders choose not to approve those applications. For the year ended December 31, 2023, such pass-through applications represented 37% of our total applications.
A portion of the DealerTrack and Route One volume are applications from our pass-through arrangements with other lenders who send us applications from their dealers in cases where those lenders choose not to approve those applications. For the year ended December 31, 2024, such pass-through applications represented 41% of our total applications.
(4) We do not recognize interest income on accounts past due more than 90 days. 9 Net Credit Loss Experience (1) Total Managed Portfolio (Excludes Third Party Portfolio) Year Ended December 31, 2023 2022 2021 (Dollars in thousands) Average portfolio outstanding $ 2,913,571 $ 2,539,110 $ 2,147,611 Net charge-offs as a percentage of average portfolio (2) 6.5% 4.5% 3.5% (1) All amounts and percentages are based on the principal amount scheduled to be paid on each automobile contract contracts.
(4) We do not recognize interest income on accounts past due more than 90 days. 9 Net Credit Loss Experience (1) Total Managed Portfolio (Excludes Third Party Portfolio) Year Ended December 31, 2024 2023 2022 (Dollars in thousands) Average portfolio outstanding $ 3,209,988 $ 2,913,571 $ 2,539,110 Net charge-offs as a percentage of average portfolio (2) 7.6% 6.5% 4.5% (1) All amounts and percentages are based on the principal amount scheduled to be paid on each automobile contract contracts.
The feedback from the meetings and survey results are reviewed by senior management and used to assist in reviewing our human capital strategies, programs, and practices. Our COO holds town hall meetings in every branch and virtual sessions to provide company-wide updates and conduct open Q&A for all employees.
The feedback from the meetings and survey results are reviewed by senior management and used to assist in reviewing our human capital strategies, programs, and practices. Our COO holds town hall meetings to provide company-wide updates and conduct open Q&A for all employees.
Our recent history of term securitizations is summarized in the table below: Recent Asset-Backed Securitizations $ in thousands Period Number of Term Securitizations Amount of Receivables 2017 4 $ 870,000 2018 4 883,452 2019 4 1,014,124 2020 3 741,867 2021 4 1,145,002 2022 4 1,537,383 2023 4 1,352,114 From time to time we have also completed financings of our residual interests in other securitizations that we and our affiliates previously sponsored.
Our recent history of term securitizations is summarized in the table below: Recent Asset-Backed Securitizations $ in thousands Period Number of Term Securitizations Amount of Receivables 2018 4 883,452 2019 4 1,014,124 2020 3 741,867 2021 4 1,145,002 2022 4 1,537,383 2023 4 1,352,114 2024 4 1,533,854 From time to time we have also completed financings of our residual interests in other securitizations that we and our affiliates previously sponsored.
As of December 31, 2023, 18 of those securitizations are active and all are structured as secured financings. We generally conduct our securitizations on a quarterly basis, near the beginning of each calendar quarter, resulting in four securitizations per calendar year. However, we completed only three securitizations in 2020.
As of December 31, 2024, 17 of those securitizations are active and all are structured as secured financings. We generally conduct our securitizations on a quarterly basis, near the beginning of each calendar quarter, resulting in four securitizations per calendar year. However, we completed only three securitizations in 2020.
Our upper credit tier products, which are our Meta, Preferred, Super Alpha, Alpha Plus and Alpha programs, accounted for approximately 83% of our new contract acquisitions for our own portfolio in 2023, 80% in 2022, and 75% in 2021, measured by aggregate amount financed.
Our upper credit tier products, which are our Meta, Preferred, Super Alpha, Alpha Plus and Alpha programs, accounted for approximately 89% of our new contract acquisitions for our own portfolio in 2024, 83% in 2023, and 80% in 2022, measured by aggregate amount financed.
To this end, we utilize pro-active collection procedures, which include making early and frequent contact with delinquent customers; educating customers as to the importance of maintaining good credit; and employing a consultative and customer service approach to assist the customer in meeting his or her obligations, which includes attempting to identify the underlying causes of delinquency and cure them whenever possible.
To this end, we utilize pro-active collection procedures, which include making early and frequent contact with delinquent customers; educating customers as to the importance of making payments according to their contract schedule; and employing a consultative and customer service approach to assist the customer in meeting his or her obligations, which includes attempting to identify the underlying causes of delinquency and cure them whenever possible.
Our current short-term funding capacity is $400 million, comprising two credit facilities. The first credit facility was established in May 2012. This facility was most recently renewed in July 2022, extending the revolving period to July 2024, with an optional amortization period through July 2025.
Our current short-term funding capacity is $535 million, comprising two credit facilities. The first credit facility was established in May 2012. This facility was most recently renewed in July 2024, extending the revolving period to July 2026, with an optional amortization period through July 2027.
Contract Purchases and Outstanding Managed Portfolio $ in thousands Year Contracts Purchased in Period Managed Portfolio at Period End 2019 $ 1,002,782 $ 2,416,042 2020 742,584 2,174,972 2021 1,146,321 2,249,069 2022 1,854,385 3,001,308 2023 1,357,752 3,194,623 Our principal executive offices are in Las Vegas, Nevada. Most of our operational and administrative functions take place in Irvine, California.
Contract Purchases and Outstanding Managed Portfolio $ in thousands Year Contracts Purchased in Period Managed Portfolio at Period End 2020 742,584 2,174,972 2021 1,146,321 2,249,069 2022 1,854,385 3,001,308 2023 1,357,752 3,194,623 2024 1,681,941 3,665,725 Our principal executive offices are in Las Vegas, Nevada. Most of our operational and administrative functions take place in Irvine, California.
The sold notes (“2021-1 Notes”), issued by CPS Auto Securitization Trust 2021-1, consist of a single class with a coupon of 7.86%. As of December 31, 2023, the notes had a principal balance of $50.0 million. Generally, prior to a securitization transaction we fund our automobile contract acquisitions primarily with proceeds from warehouse credit facilities.
The sold notes (“2024-1 Notes”), issued by CPS Auto Securitization Trust 2024-1, consist of a single class with a coupon of 11.50%. As of December 31, 2024, the notes had a principal balance of $50.0 million. Generally, prior to a securitization transaction we fund our automobile contract acquisitions primarily with proceeds from warehouse credit facilities.
Dealers can send credit applications to us by entering the necessary data on our website or through one of two third-party application aggregators. For the year ended December 31, 2023, we received 2.9 million applications. Approximately 63% of all applications came through DealerTrack (the industry leading dealership application aggregator), 37% via another aggregator, Route One.
Dealers can send credit applications to us by entering the necessary data on our website or through one of two third-party application aggregators. For the year ended December 31, 2024, we received 3.3 million applications. Approximately 57% of all applications came through DealerTrack (the industry leading dealership application aggregator), 43% via another aggregator, Route One.
The table below compares certain characteristics, at the time of origination, of our contract purchases for the years ended December 31, 2023 and 2022: Contracts Purchased During the Year Ended December 31, 2023 December 31, 2022 Average Original Amount Financed $ 20,845 $ 22,632 Weighted Average Original Term 67 months 70 months Average Down Payment Percent 10.7% 10.5% Average Vehicle Purchase Price $ 19,651 $ 21,122 Average Age of Vehicle 7 years 7 years Average Age of Customer 42 years 42 years Average Time in Current Job 5 years 4 years Average Household Annual Income $ 72,930 $ 69,121 Dealer Compliance .
The table below compares certain characteristics, at the time of origination, of our contract purchases for the years ended December 31, 2024 and 2023: Contracts Purchased During the Year Ended December 31, 2024 December 31, 2023 Average Original Amount Financed $ 21,931 $ 20,845 Weighted Average Original Term 71 months 67 months Average Down Payment Percent 10.7% 10.7% Average Vehicle Purchase Price $ 20,499 $ 19,651 Average Age of Vehicle 7 years 7 years Average Age of Customer 42 years 42 years Average Time in Current Job 5 years 5 years Average Household Annual Income $ 74,655 $ 72,930 Dealer Compliance .
In this report, we refer to all of such contracts and loans as “automobile contracts.” We were incorporated and began our operations in March 1991. From inception through December 31, 2023, we have purchased a total of approximately $21.3 billion of automobile contracts from dealers.
In this report, we refer to all of such contracts and loans as "automobile contracts." We were incorporated and began our operations in March 1991. From inception through December 31, 2024, we have purchased a total of approximately $23.0 billion of automobile contracts from dealers.
The following table summarizes the average net acquisition fees we charged dealers and the weighted average annual percentage rate on contracts purchased for our own portfolio for the periods shown: 2023 2022 2021 2020 2019 Average net acquisition fee charged (paid) to dealers (1) $ 98 $ (150 ) $ (65 ) $ 71 $ (25 ) Average net acquisition fee as % of amount financed (1) 1.3% -0.7% -0.3% 0.4% -0.1% Weighted average annual percentage interest rate 20.9% 18.4% 17.8% 19.3% 19.2% (1) Not applicable to direct lending platform.
The following table summarizes the average net acquisition fees we charged dealers and the weighted average annual percentage rate on contracts purchased for our own portfolio for the periods shown: 2024 2023 2022 2021 2020 Average net acquisition fee charged (paid) to dealers (1) $ (50 ) $ 98 $ (150 ) $ (65 ) $ 71 Average net acquisition fee as % of amount financed (1) -0.2% 1.3% -0.7% -0.3% 0.4% Weighted average annual percentage interest rate 20.4% 20.9% 18.4% 17.8% 19.3% (1) Not applicable to direct lending platform Our pricing strategy is driven by our objectives for new contract purchase quantities and maximizing our risk adjusted yield.
Our programs cover a wide band of the sub-prime credit spectrum and are labeled as follows: First Time Buyer – This program accommodates an applicant who has limited significant past credit history, such as a previous auto loan.
We have offered eight different financing programs, and price each program according to the relative credit risk. Our programs cover a wide band of the sub-prime credit spectrum and are labeled as follows: First Time Buyer – This program accommodates an applicant who has limited significant past credit history, such as a previous auto loan.
Sub-Prime Auto Finance Industry Automobile financing is the second largest consumer finance market in the United States. The automobile finance industry can be considered a continuum where participants choose to provide financing to consumers in various segments of the spectrum of creditworthiness depending on each participant’s business strategy.
The automobile finance industry can be considered a continuum where participants choose to provide financing to consumers in various segments of the spectrum of creditworthiness depending on each participant’s business strategy.
A significant judgment against us or within the industry in connection with any such litigation could have a material adverse effect on our financial condition, results of operations or liquidity. 15 Human Capital We rely on our employees for everything we do.
A significant judgment against us or within the industry in connection with any such litigation could have a material adverse effect on our financial condition, results of operations or liquidity. Human Capital We rely on our employees for everything we do. To make our business work, we seek to supply employees with the tools and knowledge they need to succeed.
Prior to the expiration of the revolving period in January 2024, the revolving period was extended to March 31, 2024. 13 In a securitization and in our warehouse credit facilities, we are required to make certain representations and warranties, which are generally similar to the representations and warranties made by dealers in connection with our purchase of the automobile contracts.
In a securitization and in our warehouse credit facilities, we are required to make certain representations and warranties, which are generally similar to the representations and warranties made by dealers in connection with our purchase of the automobile contracts.
However, in May 2021 we began purchasing some contracts for immediate sale to a third-party to whom we refer applications that do not meet our lending criteria. We service all such contracts on behalf of the third-party. For contracts we originate for our own portfolio, we generally finance them on a long-term basis through securitizations.
We generally solicit applications with the intent of originating contracts to hold as investments in our own portfolio. However, in May 2021 we began purchasing some contracts for immediate sale to a third-party to whom we refer applications that do not meet our lending criteria. We service all such contracts on behalf of the third-party.
As of December 31, 2023, we had 84 sales representatives, and in that month, we received applications from 7,865 dealers in 47 states.
As of December 31, 2024, we had 122 sales representatives, and in that month, we received applications from 8,600 dealers in 47 states.
Additional information about our extensions is provided in the tables below: For the Year Ended December 31, 2023 December 31, 2022 December 31, 2021 Average number of extensions granted per month 6,926 4,689 3,918 Average number of outstanding accounts 176,438 162,264 157,076 Average monthly extensions as % of average outstandings 3.9% 2.9% 2.5% 11 December 31, 2023 December 31, 2022 December 31, 2021 Number of Contracts Amount Number of Contracts Amount Number of Contracts Amount (Dollars in thousands) Contracts with one extension 36,287 $ 649,551 28,565 $ 479,114 24,337 $ 335,864 Contracts with two extensions 19,335 326,552 13,730 180,547 15,861 200,705 Contracts with three extensions 10,109 133,207 9,837 108,986 11,755 136,970 Contracts with four extensions 6,784 67,735 7,938 76,220 9,272 95,182 Contracts with five extensions 5,197 42,734 5,425 45,519 6,531 59,651 Contracts with six extensions 3,118 20,576 3,269 21,806 4,536 35,803 80,830 $ 1,240,355 68,764 $ 912,192 72,292 $ 864,175 Gross servicing portfolio (Excludes Third Party Portfolio) 179,198 $ 2,970,066 170,658 $ 2,795,383 154,151 $ 2,209,430 Non-Accrual Receivables It is not uncommon for our obligors to fall behind in their payments.
Additional information about our extensions is provided in the tables below: For the Year Ended December 31, 2024 December 31, 2023 December 31, 2022 Average number of extensions granted per month 7,540 6,926 4,689 Average number of outstanding accounts 189,460 176,438 162,264 Average monthly extensions as % of average outstandings 4.0% 3.9% 2.9% 11 December 31, 2024 December 31, 2023 December 31, 2022 Number of Contracts Amount Number of Contracts Amount Number of Contracts Amount (Dollars in thousands) Contracts with one extension 37,106 $ 654,067 36,287 $ 649,551 28,565 $ 479,114 Contracts with two extensions 22,452 382,301 19,335 326,552 13,730 180,547 Contracts with three extensions 13,300 214,194 10,109 133,207 9,837 108,986 Contracts with four extensions 7,462 99,071 6,784 67,735 7,938 76,220 Contracts with five extensions 4,645 43,264 5,197 42,734 5,425 45,519 Contracts with six extensions 3,420 22,988 3,118 20,576 3,269 21,806 88,385 $ 1,415,885 80,830 $ 1,240,355 68,764 $ 912,192 Gross servicing portfolio (Excludes Third Party Portfolio) 201,441 $ 3,490,960 179,198 $ 2,970,066 170,658 $ 2,795,383 Non-Accrual Receivables It is not uncommon for our obligors to fall behind in their payments.
Outstanding Managed Portfolio as of December 31, 2023 December 31, 2022 Amount Percent (1) Amount Percent (1) ($ in millions) California $ 274.7 8.6% $ 303.8 10.1% Texas 237.6 7.4% 220.4 7.3% Ohio 232.7 7.3% 243.0 8.1% Illinois 173.3 5.4% 135.2 4.5% Florida 160.2 5.0% 148.0 4.9% Pennsylvania 152.8 4.8% 134.1 4.5% All others 1,963.3 61.5% 1,816.8 60.5% Total $ 3,194.6 100.0% $ 3,001.3 100.0% (1) Percentages may not total to 100.0% due to rounding.
Outstanding Managed Portfolio as of December 31, 2024 December 31, 2023 Amount Percent (1) Amount Percent (1) ($ in millions) California $ 275.2 7.5% $ 274.7 8.6% Texas 287.3 7.8% 237.6 7.4% Ohio 265.5 7.2% 232.7 7.3% Illinois 204.3 5.6% 173.3 5.4% Florida 185.0 5.0% 160.2 5.0% Pennsylvania 168.3 4.6% 152.8 4.8% All others 2,280.1 62.2% 1,963.3 61.5% Total $ 3,665.7 100.0% $ 3,194.6 100.0% (1) Percentages may not total to 100.0% due to rounding.
Contracts Purchased During the Year Ended (1) December 31, 2023 December 31, 2022 (dollars in thousands) Program Amount Financed Percent (1) Amount Financed Percent (1) Meta $ 45,319 3.3% $ 57,145 3.1% Preferred 175,122 12.9% 219,872 11.9% Super Alpha 265,385 19.5% 394,743 21.3% Alpha Plus 179,526 13.2% 193,728 10.4% Alpha 383,512 28.2% 463,466 25.0% Standard 103,499 7.6% 196,738 10.6% Mercury / Delta 52,250 3.8% 74,865 4.0% First Time Buyer 52,313 3.9% 61,742 3.3% Third Parties 100,826 7.4% 192,086 10.4% $ 1,357,752 100.0% $ 1,854,385 100.0% (1) Percentages may not total to 100.0% due to rounding. 5 We attempt to control misrepresentation regarding the customer’s credit worthiness by carefully screening the automobile contracts we originate, by establishing and maintaining professional business relationships with dealers, and by including certain representations and warranties by the dealer in the dealer agreement.
Contracts Purchased During the Year Ended (1) December 31, 2024 December 31, 2023 (dollars in thousands) Program Amount Financed Percent (1) Amount Financed Percent (1) Meta $ 55,241 3.3% $ 45,319 3.3% Preferred 278,044 16.5% 175,122 12.9% Super Alpha 338,156 20.1% 265,385 19.5% Alpha Plus 372,345 22.1% 179,526 13.2% Alpha 424,433 25.2% 383,512 28.2% Standard 116,159 6.9% 103,499 7.6% Mercury / Delta 27,554 1.6% 52,250 3.8% First Time Buyer 37,317 2.2% 52,313 3.9% Third Parties 32,692 1.9% 100,826 7.4% $ 1,681,941 100.0% $ 1,357,752 100.0% (1) Percentages may not total to 100.0% due to rounding. 5 We attempt to control misrepresentation regarding the customer’s credit worthiness by carefully screening the automobile contracts we originate, by establishing and maintaining professional business relationships with dealers, and by including certain representations and warranties by the dealer in the dealer agreement.
Broken out by function, our human capital was allocated thus: 15 were senior management personnel; 529 were servicing personnel; 185 were automobile contract origination personnel; 105 were sales personnel (67 of whom were sales representatives); 56 were various administrative personnel including human resources, legal, accounting and systems.
Broken out by function, our human capital was allocated thus: 14 were senior management personnel; 552 were servicing personnel; 195 were automobile contract origination personnel; 122 were sales personnel; 50 were various administrative personnel including human resources, legal, accounting and systems.
Workforce Allocation and Diversity We had 890 employees as of December 31, 2023. Our employee population was 67% female, and 71% self-identified as ethnically diverse (defined as all EEOC classifications other than white).
Our employee population was 67% female, and 71% self-identified as ethnically diverse (defined as all EEOC classifications other than white).
Contracts Purchased During the Year Ended December 31, 2023 December 31, 2022 Number Percent (1) Number Percent (1) Texas 4,620 7.1% 6,415 7.8% Illinois 4,482 6.9% 4,648 5.7% Ohio 4,015 6.2% 6,247 7.6% California 3,911 6.0% 6,707 8.2% Florida 3,489 5.4% 4,189 5.1% Pennsylvania 3,274 5.0% 3,767 4.6% Other States 41,346 63.5% 49,962 61.0% Total 65,137 100.0% 81,935 100.0% (1) Percentages may not total to 100.0% due to rounding. 3 The following table sets forth the geographic concentrations of our outstanding managed portfolio as of December 31, 2023 and 2022.
Contracts Purchased During the Year Ended December 31, 2024 December 31, 2023 Number Percent (1) Number Percent (1) Texas 5,985 7.8% 4,620 7.1% Ohio 5,643 7.3% 4,015 6.2% California 4,583 6.0% 3,911 6.0% Illinois 4,399 5.7% 4,482 6.9% Florida 4,148 5.4% 3,489 5.4% Georgia 3,432 4.5% 2,598 4.0% Other States 48,819 63.4% 42,022 64.5% Total 77,009 100.0% 65,137 100.0% (1) Percentages may not total to 100.0% due to rounding. 3 The following table sets forth the geographic concentrations of our outstanding managed portfolio as of December 31, 2024 and 2023.
If the payment is not made, or if the payment is made, but the account remains delinquent, the account is returned to a collector’s queue for subsequent contacts.
If the payment is made by the promise date and the account is no longer delinquent, the account is routed out of the collection system. If the payment is not made, or if the payment is made, but the account remains delinquent, the account is returned to a collector’s queue for subsequent contacts.
However, we intend to continue servicing our existing direct loans. For the year ended December 31, 2023 automobile contracts originated under the direct lending platform represented 2.8% of our total acquisitions and represented 2.7% of our outstanding managed portfolio as of December 31, 2023.
However, we intend to continue servicing our existing direct loans. As of December 31, 2024, automobile contracts under the direct lending platform represented 1.6% of our outstanding managed portfolio. For the year ended December 31, 2024 approximately 91% of the automobile contracts originated under our programs consisted of financing for used cars and 9% consisted of financing for new cars.
Securitizations are transactions in which we sell a specified pool of automobile contracts to a special purpose subsidiary of ours. The subsidiary in turn issues (or contributes to a trust that issues) asset-backed securities, which are purchased by institutional investors. Since 1994, we have completed 99 term securitizations of approximately $19.1 billion in automobile contracts.
For contracts we originate for our own portfolio, we generally finance them on a long-term basis through securitizations. Securitizations are transactions in which we sell a specified pool of automobile contracts to a special purpose subsidiary of ours. The subsidiary in turn issues (or contributes to a trust that issues) asset-backed securities, which are purchased by institutional investors.
The collector attempts to get the customer to make an electronic payment over the phone or a promise for the payment for a time generally not to exceed one week from the date of the call.
The collector attempts to get the customer to make a payment or a promise for the payment for a time generally not to exceed one week from the date of the call. If the customer makes such a promise, the account is routed to a promise queue and is not contacted until the outcome of the promise is known.
Broad economic factors such as pandemic, recession and significant changes in unemployment levels influence the credit performance of our portfolio, as does the weighted average age of the receivables at any given time. The tables below document the delinquency, repossession, and net credit loss experience of all such automobile contracts that we own as of the respective dates shown.
Broad economic factors such as recessions and significant changes in unemployment levels influence the credit performance of our portfolio, as does the weighted average age of the receivables at any given time.
To make our business work, we seek to supply employees with the tools and knowledge they need to succeed. In addition to new hire training, we provide mentor programs and management workshops. We offer an education costs assistance program to help with college tuition and costs incurred to obtain job related certifications and licenses.
In addition to new hire training, we provide mentor programs and management workshops. We offer an education costs assistance program to help with college tuition and costs incurred to obtain job related certifications and licenses. 15 Workforce Allocation and Diversity We had 933 employees as of December 31, 2024.
Our pricing strategy is driven by our objectives for new contract purchase quantities and maximizing our risk adjusted yield. We believe that levels of acquisition fees are determined primarily by competition in the marketplace, which has been robust over the periods presented, and by our pricing strategy.
We believe that levels of acquisition fees are determined primarily by competition in the marketplace, which has been robust over the periods presented, and by our pricing strategy. We make changes to our pricing algorithm based on our volume goals, our own costs for borrowing and periodic recalibration of our risk-based scoring models.
The table below summarizes the status, as of December 31, 2023, for accounts that received extensions from 2012 through 2022: Period of Extension # of Extensions Granted Active or Paid Off at December 31, 2023 % Active or Paid Off at December 31, 2023 Charged Off > 6 Months After Extension % Charged Off > 6 Months After Extension Charged Off % Charged Off Avg Months to Charge Off Post Extension 2012 18,783 11,320 60.3% 6,667 35.5% 796 4.2% 18 2013 23,398 11,143 47.6% 11,277 48.2% 976 4.2% 23 2014 25,773 10,475 40.6% 14,477 56.2% 826 3.2% 25 2015 53,319 22,279 41.8% 30,014 56.3% 1,082 2.0% 26 2016 80,897 36,449 45.1% 42,740 52.8% 1,933 2.4% 27 2017 133,847 59,643 44.6% 67,278 50.3% 6,926 5.2% 23 2018 121,531 64,608 53.2% 51,961 42.8% 6,007 4.9% 21 2019 71,548 49,448 69.1% 21,173 29.6% 1,942 2.7% 21 2020 83,170 62,685 75.4% 20,666 24.8% 2,099 2.5% 19 2021 47,010 38,072 81.0% 9,560 20.3% 1,236 2.5% 15 2022 56,142 49,176 87.6% 8,312 14.8% 1,954 3.5% 11 We view these results as a confirmation of the effectiveness of our extension program.
The table below summarizes the status, as of December 31, 2024, for accounts that received extensions from 2013 through 2023: Period of Extension # of Extensions Granted Active or Paid Off at December 31, 2024 % Active or Paid Off at December 31, 2024 Charged Off > 6 Months After Extension % Charged Off > 6 Months After Extension Charged Off % Charged Off Avg Months to Charge Off Post Extension 2013 23,398 11,131 47.6% 11,282 48.2% 985 4.2% 23 2014 25,773 10,423 40.4% 14,485 56.2% 865 3.4% 25 2015 53,319 21,965 41.2% 30,051 56.4% 1,303 2.4% 26 2016 80,897 35,108 43.4% 42,954 53.1% 2,835 3.5% 26 2017 133,847 55,504 41.5% 68,124 50.9% 10,219 7.6% 23 2018 121,531 57,265 47.1% 53,268 43.8% 10,998 9.0% 20 2019 71,548 42,621 59.6% 22,507 31.5% 6,420 9.0% 19 2020 83,170 56,198 67.6% 23,305 28.0% 3,667 4.4% 21 2021 47,010 33,486 71.2% 12,288 26.1% 1,236 2.6% 19 2022 56,142 39,610 70.6% 14,578 26.0% 1,954 3.5% 15 2023 83,113 65,309 78.6% 14,545 17.5% 3,259 3.9% 11 We view these results as a confirmation of the effectiveness of our extension program.
We depend upon the availability of short-term warehouse credit facilities as interim financing for our contract purchases prior to the time we pool those contracts for a securitization. As of December 31, 2023, we had two such short-term warehouse facilities, each with a maximum borrowing amount of $200 million.
Since 1994, we have completed 103 term securitizations of approximately $20.6 billion in automobile contracts. We depend upon the availability of short-term warehouse credit facilities as interim financing for our contract purchases prior to the time we pool those contracts for a securitization.
In addition, the capacity was doubled from $100 million to $200 million at the July 2022 renewal. In November 2015, we entered into another $100 million facility. This facility was most recently renewed in February 2022, extending the revolving period to January 2024, followed by an amortization period to January 2026.
This facility was most recently renewed in March 2024, extending the revolving period to March 2026, followed by an amortization period to March 2028.