Five9, Inc.FIVNEarnings & Financial Report
Five9, Inc. is a leading global provider of cloud-native contact center software and solutions. It serves enterprises of all sizes across retail, healthcare, financial services, and technology sectors, offering omnichannel customer engagement tools, AI-powered automation, workforce management, and analytics to boost customer experience and operational efficiency.
Revenue
$264.2M
Gross Profit
$142.2M
Operating Profit
$-15.4M
Net Profit
$-4.5M
Gross Margin
53.8%
Operating Margin
-5.8%
Net Margin
-1.7%
YoY Growth
14.8%
EPS
$-0.06
Five9, Inc. Q3 FY2024 Financial Summary
Five9, Inc. reported revenue of $264.2M (up 14.8% YoY) for Q3 FY2024, with a net profit of $-4.5M (up 78.1% YoY) (-1.7% margin). Cost of goods sold was $121.9M, operating expenses totaled $157.7M.
Key Financial Metrics
| Total Revenue | $264.2M |
|---|---|
| Net Profit | $-4.5M |
| Gross Margin | 53.8% |
| Operating Margin | -5.8% |
| Report Period | Q3 FY2024 |
Revenue Breakdown
Five9, Inc. Q3 FY2024 revenue of $264.2M breaks down across 2 segments, led by US at $235.3M (89.1% of total).
| Segment | Revenue | % of Total |
|---|---|---|
| US | $235.3M | 89.1% |
| Non Us | $28.9M | 10.9% |
Five9, Inc. Annual Revenue by Year
Five9, Inc. annual revenue history includes year-by-year totals (for example, 2025 revenue was $1.1B).
| Year | Annual Revenue |
|---|---|
| 2025 | $1.1B |
| 2024 | $1.0B |
| 2023 | $910.5M |
| 2022 | $778.8M |
Five9, Inc. Quarterly Revenue & Net Profit History
Five9, Inc. results over the last 8 reported quarters, including revenue, net profit and year-over-year growth.
| Quarter | Revenue | Revenue YoY | Net Profit | Net Margin |
|---|---|---|---|---|
| Q4 FY2025 | $300.3M | +7.8% | N/A | N/A |
| Q3 FY2025 | $285.8M | +8.2% | $18.0M | 6.3% |
| Q2 FY2025 | $283.3M | +12.4% | $1.2M | 0.4% |
| Q1 FY2025 | $279.7M | +13.2% | $576.0K | 0.2% |
| Q4 FY2024 | $278.7M | +16.6% | N/A | N/A |
| Q3 FY2024 | $264.2M | +14.8% | $-4.5M | -1.7% |
| Q2 FY2024 | $252.1M | +13.1% | $-12.8M | -5.1% |
| Q1 FY2024 | $247.0M | +13.1% | $-7.1M | -2.9% |
Income Statement
| Q1 2024 | Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | |
|---|---|---|---|---|---|---|---|---|
| Revenue | $247.0M | $252.1M | $264.2M | $278.7M | $279.7M | $283.3M | $285.8M | $300.3M |
| YoY Growth | 13.1% | 13.1% | 14.8% | 16.6% | 13.2% | 12.4% | 8.2% | 7.8% |
Balance Sheet
| Q1 2024 | Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | |
|---|---|---|---|---|---|---|---|---|
| Assets | $1.87B | $1.91B | $2.01B | $2.05B | $2.09B | $1.70B | $1.77B | $1.79B |
| Liabilities | $1.39B | $1.38B | $1.44B | $1.43B | $1.43B | $987.5M | $993.1M | $1.00B |
| Equity | $483.6M | $525.9M | $565.6M | $622.2M | $664.3M | $717.4M | $775.3M | $785.8M |
Cash Flow
| Q1 2024 | Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | |
|---|---|---|---|---|---|---|---|---|
| Operating CF | $32.4M | $19.9M | $41.1M | $49.8M | $48.4M | $35.1M | $59.2M | $83.6M |