Freshworks Inc.FRSHEarnings & Financial Report
Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.
Revenue
$215.1M
Gross Profit
$182.2M
Operating Profit
$-7.5M
Net Profit
$-4.7M
Gross Margin
84.7%
Operating Margin
-3.5%
Net Margin
-2.2%
YoY Growth
15.3%
EPS
$-0.02
Freshworks Inc. Q3 FY2025 Financial Summary
Freshworks Inc. reported revenue of $215.1M (up 15.3% YoY) for Q3 FY2025, with a net profit of $-4.7M (up 84.4% YoY) (-2.2% margin). Cost of goods sold was $33.0M, operating expenses totaled $189.6M.
Key Financial Metrics
| Total Revenue | $215.1M |
|---|---|
| Net Profit | $-4.7M |
| Gross Margin | 84.7% |
| Operating Margin | -3.5% |
| Report Period | Q3 FY2025 |
Revenue Breakdown
Freshworks Inc. Q3 FY2025 revenue of $215.1M breaks down across 2 segments, led by Subscription Services Software Licenses And Maintenance at $213.0M (99.0% of total).
| Segment | Revenue | % of Total |
|---|---|---|
| Subscription Services Software Licenses And Maintenance | $213.0M | 99.0% |
| Professional Services | $2.1M | 1.0% |
Freshworks Inc. Revenue by Segment — Quarterly Trend
Freshworks Inc. revenue by segment across the last 4 reported quarters, showing how each business line (such as Subscription Services Software Licenses And Maintenance and Professional Services) has evolved quarter over quarter.
| Segment | Q1 FY2026 | Q4 FY2025 | Q3 FY2025 | Q2 FY2025 |
|---|---|---|---|---|
| Subscription Services Software Licenses And Maintenance | — | $220.2M | $213.0M | $202.0M |
| Professional Services | — | $2.5M | $2.1M | $2.7M |
Freshworks Inc. Annual Revenue by Year
Freshworks Inc. annual revenue history includes year-by-year totals (for example, 2025 revenue was $838.8M).
| Year | Annual Revenue |
|---|---|
| 2025 | $838.8M |
| 2024 | $720.4M |
| 2023 | $596.4M |
| 2022 | $498.0M |
Freshworks Inc. Quarterly Revenue & Net Profit History
Freshworks Inc. results over the last 8 reported quarters, including revenue, net profit and year-over-year growth.
| Quarter | Revenue | Revenue YoY | Net Profit | Net Margin |
|---|---|---|---|---|
| Q1 FY2026 | $228.6M | +16.5% | $-4.8M | -2.1% |
| Q4 FY2025 | $222.7M | +14.5% | $191.4M | 86.0% |
| Q3 FY2025 | $215.1M | +15.3% | $-4.7M | -2.2% |
| Q2 FY2025 | $204.7M | +17.5% | $-1.7M | -0.8% |
| Q1 FY2025 | $196.3M | +18.9% | $-1.3M | -0.7% |
| Q4 FY2024 | $194.6M | +21.5% | $-21.9M | -11.3% |
| Q3 FY2024 | $186.6M | +21.5% | $-30.0M | -16.1% |
| Q2 FY2024 | $174.1M | +20.0% | $-20.2M | -11.6% |
Income Statement
| Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | Q1 2026 | |
|---|---|---|---|---|---|---|---|---|
| Revenue | $174.1M | $186.6M | $194.6M | $196.3M | $204.7M | $215.1M | $222.7M | $228.6M |
| YoY Growth | 20.0% | 21.5% | 21.5% | 18.9% | 17.5% | 15.3% | 14.5% | 16.5% |
Balance Sheet
| Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | Q1 2026 | |
|---|---|---|---|---|---|---|---|---|
| Assets | $1.54B | $1.58B | $1.61B | $1.54B | $1.48B | $1.37B | $1.60B | $1.61B |
| Liabilities | $428.5M | $440.2M | $474.0M | $479.4M | $496.2M | $520.5M | $570.1M | $586.2M |
| Equity | $1.12B | $1.14B | $1.14B | $1.06B | $984.6M | $851.5M | $1.03B | $1.02B |
Cash Flow
| Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | Q1 2026 | |
|---|---|---|---|---|---|---|---|---|
| Operating CF | $36.3M | $42.3M | $41.4M | $58.0M | $58.6M | $63.5M | $62.3M | $62.4M |