ServiceNowNOWEarnings & Financial Report
ServiceNow, Inc. is an American software company that supplies a cloud computing platform for the creation and management of automated business workflows. The company was founded in Santa Clara, California, United States, in 2003 by Fred Luddy. It is listed on the New York Stock Exchange and is a constituent of the S&P 100 and S&P 500 indices.
Revenue
$2.8B
Gross Profit
$2.2B
Operating Profit
$418.0M
Net Profit
$432.0M
Gross Margin
79.1%
Operating Margin
14.9%
Net Margin
15.4%
YoY Growth
22.2%
EPS
$2.07
ServiceNow Q3 FY2024 Financial Summary
ServiceNow reported revenue of $2.8B (up 22.2% YoY) for Q3 FY2024, with a net profit of $432.0M (up 78.5% YoY) (15.4% margin). Cost of goods sold was $584.0M, operating expenses totaled $1.8B.
Key Financial Metrics
| Total Revenue | $2.8B |
|---|---|
| Net Profit | $432.0M |
| Gross Margin | 79.1% |
| Operating Margin | 14.9% |
| Report Period | Q3 FY2024 |
Revenue Breakdown
ServiceNow Q3 FY2024 revenue of $2.8B breaks down across 3 segments, led by Licenseand Service Digital Workflow Products at $2.4B (85.7% of total).
| Segment | Revenue | % of Total |
|---|---|---|
| Licenseand Service Digital Workflow Products | $2.4B | 85.7% |
| Licenseand Service ITOM Products | $317.0M | 11.3% |
| Technology Service | $82.0M | 2.9% |
ServiceNow Revenue by Segment — Quarterly Trend
ServiceNow revenue by segment across the last 4 reported quarters, showing how each business line (such as Licenseand Service Digital Workflow Products and Licenseand Service ITOM Products) has evolved quarter over quarter.
| Segment | Q1 FY2026 | Q4 FY2025 | Q3 FY2025 | Q2 FY2025 |
|---|---|---|---|---|
| Technology Service | — | $102.0M | $108.0M | $102.0M |
ServiceNow Annual Revenue by Year
ServiceNow annual revenue history includes year-by-year totals (for example, 2025 revenue was $13.3B).
| Year | Annual Revenue |
|---|---|
| 2025 | $13.3B |
| 2024 | $11.0B |
| 2023 | $9.0B |
ServiceNow Quarterly Revenue & Net Profit History
ServiceNow results over the last 8 reported quarters, including revenue, net profit and year-over-year growth.
| Quarter | Revenue | Revenue YoY | Net Profit | Net Margin |
|---|---|---|---|---|
| Q1 FY2026 | $3.8B | +2.8% | $469.0M | 12.4% |
| Q4 FY2025 | $3.6B | +20.7% | $401.0M | 11.2% |
| Q3 FY2025 | $3.4B | +21.8% | $502.0M | 14.7% |
| Q2 FY2025 | $3.2B | +22.4% | $385.0M | 12.0% |
| Q1 FY2025 | $3.1B | +18.6% | $460.0M | 14.9% |
| Q4 FY2024 | $3.0B | +21.3% | $384.0M | 13.0% |
| Q3 FY2024 | $2.8B | +22.2% | $432.0M | 15.4% |
| Q2 FY2024 | $2.6B | +22.2% | $262.0M | 10.0% |
Income Statement
| Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | Q1 2026 | |
|---|---|---|---|---|---|---|---|---|
| Revenue | $2.63B | $2.80B | $2.96B | $3.09B | $3.21B | $3.41B | $3.57B | $3.77B |
| YoY Growth | 22.2% | 22.2% | 21.3% | 18.6% | 22.4% | 21.8% | 20.7% | 2.8% |
Balance Sheet
| Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | Q1 2026 | |
|---|---|---|---|---|---|---|---|---|
| Assets | $18.21B | $18.43B | $20.38B | $20.97B | $22.05B | $21.79B | $26.04B | $24.38B |
| Liabilities | $9.54B | $9.14B | $10.77B | $10.83B | $11.12B | $10.49B | $13.07B | $12.65B |
| Equity | $8.67B | $9.29B | $9.61B | $10.14B | $10.93B | $11.30B | $12.96B | $11.73B |
Cash Flow
| Q2 2024 | Q3 2024 | Q4 2024 | Q1 2025 | Q2 2025 | Q3 2025 | Q4 2025 | Q1 2026 | |
|---|---|---|---|---|---|---|---|---|
| Operating CF | $620.0M | $671.0M | $1.64B | $1.68B | $716.0M | $813.0M | $2.24B | $1.67B |