Biggest changeThe table below provides a summary of our operating segment results for the years ended December 31, 2020, 2021 and 2022: For the Year Ended December 31, 2020 2021 2022 RMB RMB RMB US$ (in thousands) Net revenue: Holistic wealth 1,432,364 1,260,513 1,171,992 169,923 Consumer credit 2,529,598 3,184,302 1,959,732 284,134 Others — 33,114 302,896 43,916 Total net revenue 3,961,962 4,477,929 3,434,620 497,973 Operating costs and expenses: Holistic wealth (760,180) (952,224) (851,974) (123,525) Consumer credit (3,703,031) (2,130,221) (878,375) (127,352) Others — (10,340) (84,832) (12,300) (Loss)/income from operations: Holistic wealth 672,184 308,289 320,018 46,398 Consumer credit (1,173,433) 1,054,081 1,081,357 156,782 Others — 22,774 218,064 31,616 Total segment (loss)/income from operations (501,249) 1,385,144 1,619,439 234,796 Unallocated expenses (204,589) (97,811) (147,575) (21,396) Other (expenses)/income (67,521) (84,160) 23,519 3,410 (Loss)/income before provision for income taxes (773,359) 1,203,173 1,495,383 216,810 127 Table of Contents Set forth below is a breakdown of net revenue for each segment, both in absolute amount and as a percentage of total net revenue: For the Year Ended December 31, 2020 2021 2022 RMB % RMB % RMB US$ % (in thousands, except for percentages) Consumer credit segment: Loan facilitation services 1,329,720 33.6 2,105,776 47.0 1,362,685 197,571 39.7 Post-origination services 670,440 16.9 174,255 3.9 204,336 29,626 5.9 Financing services 59,658 1.5 524,840 11.7 278,783 40,420 8.1 Others 469,780 11.9 379,431 8.5 113,928 16,517 3.4 Subtotal 2,529,598 63.8 3,184,302 71.1 1,959,732 284,134 57.1 Holistic wealth segment: Account management services 921,779 23.3 — — — — — Insurance brokerage services 430,830 10.9 755,691 16.9 731,797 106,101 21.3 Others 79,755 2.0 504,822 11.3 440,195 63,822 12.8 Subtotal 1,432,364 36.2 1,260,513 28.2 1,171,992 169,923 34.1 Other segment: Electronic commerce services — — 33,114 0.7 302,896 43,916 8.8 Subtotal — — 33,114 0.7 302,896 43,916 8.8 Total net revenue 3,961,962 100.0 4,477,929 100.0 3,434,620 497,973 100.0 Consumer Credit Segment Revenue from our consumer credit segment decreased by 38.5% to RMB1,959.7 million (US$284.1 million) in 2022 from RMB3,184.3 million in 2021, primarily due to the decrease in the weighted average transaction fee rate of small revolving loan products as a result of our business transition.
Biggest changeBusiness Overview.” 124 Table of Contents The table below provides a summary of our operating segment results for the years ended December 31, 2021, 2022 and 2023: For the Year Ended December 31, 2021 2022 2023 RMB RMB RMB US$ (in thousands) Financial services business 3,184,302 1,959,732 2,515,119 354,247 Insurance brokerage business 755,691 731,797 963,822 135,751 Consumption & lifestyle business and others 537,936 743,091 1,416,692 199,537 Total net revenue 4,477,929 3,434,620 4,895,633 689,535 Operating costs and expenses: Financial services business (2,130,221) (878,375) (1,108,663) (156,152) Insurance brokerage business (556,111) (566,538) (724,652) (102,065) Consumption & lifestyle business and others (406,453) (370,268) (283,948) (39,993) Income from operations: Financial services business 1,054,081 1,081,357 1,406,456 198,095 Insurance brokerage business 199,580 165,259 239,170 33,686 Consumption & lifestyle business and others 131,483 372,823 1,132,744 159,544 Total segment income from operations 1,385,144 1,619,439 2,778,370 391,325 Unallocated expenses (97,811) (147,575) (183,588) (25,858) Other (expenses)/income (84,160) 23,519 50,578 7,124 Income before provision for income taxes 1,203,173 1,495,383 2,645,360 372,591 Set forth below is a breakdown of net revenue for each segment, both in absolute amount and as a percentage of total net revenue: For the Year Ended December 31, 2021 2022 2023 RMB % RMB % RMB US$ % (in thousands, except for percentages) Financial services business: Loan facilitation services 2,105,776 47.0 1,362,685 39.7 2,240,852 315,617 45.8 Post-origination services 174,255 3.9 204,336 5.9 17,203 2,423 0.4 Financing services 524,840 11.7 278,783 8.1 55,975 7,884 1.1 Others 379,431 8.5 113,928 3.4 201,089 28,323 4.1 Subtotal 3,184,302 71.1 1,959,732 57.1 2,515,119 354,247 51.4 Insurance brokerage business: Insurance brokerage services 755,691 16.9 731,797 21.3 963,822 135,751 19.7 Subtotal 755,691 16.9 731,797 21.3 963,822 135,751 19.7 Consumption & lifestyle business and others: Electronic commerce services 33,114 0.7 302,896 8.8 1,267,104 178,468 25.9 Others 504,822 11.3 440,195 12.8 149,588 21,069 3.0 Subtotal 537,936 12.0 743,091 21.6 1,416,692 199,537 28.9 Total net revenue 4,477,929 100.0 3,434,620 100.0 4,895,633 689,535 100.0 Financial Services Business (formerly known as consumer credit segment) The revenue from our financial services business increased by 28.3% from RMB1,959.7 million in 2022 to RMB2,515.1 million (US$354.2 million) in 2023, primarily due to the growing demand for our small revolving loan products.
Origination, servicing and other operating costs consist primarily of variable expenses and vendor costs, including costs related to credit assessment, customer and system support, payment processing services and collection associated with facilitating and servicing loans.
Origination, servicing and other operating costs . Origination, servicing and other operating costs consist primarily of variable expenses and vendor costs, including costs related to credit assessment, customer and system support, payment processing services and collection associated with facilitating and servicing loans.
In connection with the business restructuring, we are no longer engaged in online lending information intermediary business. CreditEase takes over the investor protection program and is responsible to ensure the winding-down of the outstanding loan collection activities relating to the Disposed Business in an orderly manner in accordance with the related rules and regulations.
In connection with the business restructuring, we are no longer engaged in the online lending information intermediary business. CreditEase takes over the investor protection program and is responsible to ensure the winding-down of the outstanding loan collection activities relating to the Disposed Business in an orderly manner in accordance with the related rules and regulations.
Yiren Hengsheng, one of our PRC subsidiaries, was qualified as a “software enterprise” in March 2021 and the status was reevaluated in 2022, and accordingly has been eligible for an exemption of enterprise income tax for 2020 and 2021 and a reduced enterprise income tax at the rate of 12.5% from 2022 through 2024.
Yiren Hengsheng, one of our PRC subsidiaries, was qualified as a “software enterprise” in March 2021 and the status was reevaluated in 2023, and accordingly has been eligible for an exemption of enterprise income tax for 2020 and 2021 and a reduced enterprise income tax at the rate of 12.5% from 2022 through 2024.
Trend Information Other than as disclosed elsewhere in this annual report, we are not aware of any trends, uncertainties, demands, commitments or events for the year ended December 31, 2022 that are reasonably likely to have a material and adverse effect on our net revenue, income, profitability, liquidity or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future results of operations or financial condition.
Trend Information Other than as disclosed elsewhere in this Annual Report, we are not aware of any trends, uncertainties, demands, commitments or events for the year ended December 31, 2023 that are reasonably likely to have a material and adverse effect on our net revenue, income, profitability, liquidity or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future results of operations or financial condition.
Risk Factors—Risks Related to Doing Business in China—If we are classified as a PRC resident enterprise for PRC income tax purposes, such classification could result in unfavorable tax consequences to us and our non-PRC shareholders or ADS holders.” 125 Table of Contents Results of Operations The following table sets forth a summary of our consolidated results of operations for the periods indicated, both in absolute amount and as a percentage of our net revenue.
Risk Factors—Risks Related to Doing Business in China—If we are classified as a PRC resident enterprise for PRC income tax purposes, such classification could result in unfavorable tax consequences to us and our non-PRC shareholders or ADS holders.” 122 Table of Contents Results of Operations The following table sets forth a summary of our consolidated results of operations for the periods indicated, both in absolute amount and as a percentage of our net revenue.
Our prepaid expenses and other assets primarily include funds receivable from external payment networks, funds receivable for disposal of financing receivables and deposits, and our accrued expenses and other liabilities include primarily accrued payroll and welfare, tax payable and payable to investors.
Our prepaid expenses and other assets primarily include funds receivable from external payment networks, funds receivable for disposal of financing receivables and deposits, and our accrued expenses and other liabilities include primarily accrued payroll and welfare, tax payable, payable to investors and accrued advertisement expenses.
We estimate the standalone selling prices of loan facilitation services and post-facilitation services based on historical cost data adjusted by current service patterns such as tenure, which could change with the evolvement of our product mix. There has been no material change to the allocation ratio between the two performance obligations during the year ended December 31, 2022.
We estimate the standalone selling prices of loan facilitation services and post-facilitation services based on historical cost data adjusted by current service patterns such as tenure, which could change with the evolvement of our product mix. There has been no material change to the allocation ratio between the two performance obligations during the year ended December 31, 2023.
Allowance for contract assets are based on net cumulative expected loss rates, taking the historical default rate of loans originated in the same vintage, as well as national or local economic conditions that correlate with defaults on loans into consideration. We regularly review the methodology and assumptions used for estimating the net cumulative expected loss rates.
Allowance for contract assets is based on net cumulative expected loss rates, taking the historical default rate of loans originated in the same vintage, as well as national or local economic conditions that correlate with defaults on loans into consideration. We regularly review the methodology and assumptions used for estimating the net cumulative expected loss rates.
Risk Factors—Risks Related to Doing Business in China—PRC regulation of loans to and direct investment in PRC entities by offshore holding companies and governmental control of currency conversion may delay or prevent us from using the proceeds of any offering outside China to make loans to or make additional capital contributions to our PRC subsidiaries, which could materially and adversely affect our liquidity and our ability to fund and expand our business.” 135 Table of Contents Substantially all of our future revenues are likely to continue to be in the form of RMB.
Risk Factors—Risks Related to Doing Business in China—PRC regulation of loans to and direct investment in PRC entities by offshore holding companies and governmental control of currency conversion may delay or prevent us from using the proceeds of any offering outside China to make loans to or make additional capital contributions to our PRC subsidiaries, which could materially and adversely affect our liquidity and our ability to fund and expand our business.” Substantially all of our future revenues are likely to continue to be in the form of RMB.
Therefore, our PRC subsidiaries are allowed to pay dividends in foreign currencies to us without prior SAFE approval by following certain routine procedural requirements. However, current PRC regulations permit our PRC subsidiaries to pay dividends to us only out of their accumulated profits, if any, determined in accordance with Chinese accounting standards and regulations.
Therefore, our PRC subsidiaries are allowed to pay dividends in foreign currencies to us without prior SAFE approval by following certain routine procedural requirements. However, current PRC regulations permit our PRC subsidiaries to pay dividends to us only out of their accumulated after-tax profits, if any, determined in accordance with Chinese accounting standards and regulations.
Borrowers may also have less propensity or ability to repay their loans as a result of the economic problems caused by COVID-19, which may then impact credit quality. The operations of some of our business partners and service providers have also been constrained and impacted, which may have a negative impact on our business.
Borrowers may also have less propensity or ability to repay their loans as a result of the economic problems caused by COVID-19, which may then impact credit quality. The operations of some of our business partners and service providers may be constrained and impacted, which may have a negative impact on our business.
Although we consolidated the results of operations of Yiren Wealth and CreditEase Puhui, the consolidated variable interest entities, we only have access to the cash balances and the future earnings of Yiren Wealth and CreditEase Puhui through our contractual arrangements with them. See “Item 4. Information on the Company—A.
Although we consolidated the results of operations of Yiren Financial Information and CreditEase Puhui, the consolidated variable interest entities, we only have access to the cash balances and the future earnings of Yiren Financial Information and CreditEase Puhui through our contractual arrangements with them. See “Item 4. Information on the Company—A.
For example: ● capital contributions to our PRC subsidiaries, whether existing or newly established ones, must be filed for record with MOFCOM or its local counterparts; and ● loans by us to our PRC subsidiaries, which are foreign-invested enterprises, to finance their activities cannot exceed statutory limits, must be registered with SAFE or its local branches and must be registered with the NDRC if the term of such loan is more than one year.
For example: ● capital contributions to our PRC subsidiaries, whether existing or newly established ones, must be reported to MOFCOM or its local counterparts; and ● loans by us to our PRC subsidiaries, which are foreign-invested enterprises, to finance their activities cannot exceed statutory limits, must be registered with SAFE or its local branches and must be registered with the NDRC if the term of such loan is more than one year.
Allowance for contract assets, receivables and others was the credit loss of contact assets, which represented our right to consideration in exchange for services that we had transferred to the customer before payment was due. Taxation Cayman Islands We are incorporated in the Cayman Islands.
Allowance for contract assets, receivables and others was the credit loss of contact assets, which represents our right to consideration in exchange for services that we had transferred to the customer before payment was due. Taxation Cayman Islands We are incorporated in the Cayman Islands.
Product Mix and Pricing Our ability to maintain profitability largely depends on our ability to continually optimize our product mix and to accurately price the loans facilitated through our platform. The expected net charge-off rate and actual observed results for each of these customer groups divide potential borrowers into distinctively different credit segments. See “Item 4.
Product Mix and Pricing Our ability to maintain profitability largely depends on our ability to continually optimize our product mix and to accurately price the loans facilitated through our platform. The expected net charge-off rate and actual observed results for each of these customer groups divide potential borrowers into distinctively different credit segments. See “Item 4. Information on the Company—B.
Information on the Company—Business Overview—Risk Management—Proprietary Credit Scoring Model and Loan Qualification System.” In response to market competition or further developments, we may spend more effort promoting certain loan products, managing the growth in volume of other loan products, introducing new products with new risk grades or adjusting the pricing of our existing products.
Business Overview—Risk Management—Proprietary Credit Scoring Model and Loan Qualification System.” In response to market competition or further developments, we may spend more effort promoting certain loan products, managing the growth in volume of other loan products, introducing new products with new risk grades or adjusting the pricing of our existing products.
We will continue to diversify funding sources, expand our loan product mix and enhance our risk management to support our business growth. 118 Table of Contents Impact of COVID-19 on Our Operations Substantially all of our net revenue is generated in China. Our results of operations and financial condition have been affected by the spread of COVID-19.
We will continue to diversify funding sources, expand our loan product mix and enhance our risk management to support our business growth. Impact of COVID-19 on Our Operations Substantially all of our net revenue is generated in China. Our results of operations and financial condition have been affected by the spread of COVID-19.
We had taken a series of measures in response to the outbreak, including, among others, a remote working arrangement for some of our employees, suspension of our offline customer acquisition activities and cancellation of non-essential business travels to ensure the safety and health of our employees. These measures reduced the capacity and efficiency of our operations.
We took a series of measures in response to the outbreak, including, among others, a remote working arrangement for some of our employees, suspension of our offline customer acquisition activities and cancellation of non-essential business travels to ensure the safety and health of our employees. These measures reduced the capacity and efficiency of our operations.
Our fair value adjustments increased from a fair value loss of RMB37.4 million in 2021 to a fair value gain of RMB18.9 million (US$2.7 million) in 2022, primarily due to actual profits being more than estimated when some trusts of Consolidated ABFE ceased. Other income, net.
Our fair value adjustments increased from a fair value loss of RMB37.4 million in 2021 to a fair value gain of RMB18.9 million in 2022, primarily due to actual profits being more than estimated when some trusts of Consolidated ABFE ceased. Other income, net.
We have identified our promise to sell insurance policies on behalf of an insurance company as the performance obligation in our contracts with the insurance companies. Our performance obligation to the insurance company is satisfied and commission revenue is recognized at the point in time when an insurance policy becomes effective.
We have identified our promise to sell insurance policies on behalf of the insurance companies as the performance obligation in our contracts with the insurance companies. Our performance obligation to the insurance companies is satisfied and commission revenue, including renewal commission revenue, is recognized at the point in time when an insurance policy becomes effective.
COVID-19 also resulted in the temporary closure of many corporate offices, retail stores, manufacturing facilities and factories across China. We had seen delinquency volatilities and a significant decrease in loan volumes and revenues in the first half of 2020.
COVID-19 also resulted in the temporary closure of many corporate offices, retail stores, manufacturing facilities and factories across China. We saw delinquency volatilities and a significant decrease in loan volumes and revenues in the first half of 2020.
While new laws and regulations or changes to existing laws and regulations could make wealth solutions more difficult to be accepted by clients on terms favorable to us, or at all, these events could also provide new product and market opportunities.
While new laws and regulations or changes to existing laws and regulations could make products more difficult to be accepted by clients on terms favorable to us, or at all, these events could also provide new product and market opportunities.
We will make such payments to the investors related to the Consolidated ABFE if and when we receive the related loan payments from borrowers. We do not have any contractual obligations to make such payments out of our own liquidity resources. 137 Table of Contents We also have obligations relate to secured borrowings.
We will make such payments to the investors related to the Consolidated ABFE if and when we receive the related loan payments from borrowers. We do not have any contractual obligations to make such payments out of our own liquidity resources. We also have obligations related to secured borrowings.
Contract assets decreased by 43.3% from RMB1,105.9 million, net of allowance of RMB350.7 million as of December 31, 2021 to RMB626.8 million (US$90.9 million), net of allowance of RMB153.4 million (US$22.2 million) as of December 31, 2022, primarily due to the decrease in the weighted average transaction fee rate of small revolving loan facilitated in 2022.
Our contract assets decreased by 43.3% from RMB1,105.9 million, net of allowance of RMB350.7 million as of December 31, 2021 to RMB626.8 million, net of allowance of RMB153.4 million as of December 31, 2022, primarily due to the decrease in the weighted average transaction fee rate of small revolving loan facilitated in 2022.
We lease our principal office premises under a non-cancelable operating lease with an expiration date in December 2024. Rental expenses under operating leases for 2020, 2021 and 2022 were RMB245.7 million, RMB103.3 million and RMB27.9 million (US$4.0 million), respectively. Payables to investors related to the Consolidated ABFE have been excluded from the table above.
We lease our principal office premises under a non-cancelable operating lease with an expiration date in December 2024. Rental expenses under operating leases for 2021, 2022 and 2023 were RMB103.3 million, RMB27.9 million and RMB19.4 million (US$2.7 million), respectively. Payables to investors related to the Consolidated ABFE have been excluded from the table above.
We recorded income tax expenses of RMB300.5 million (US$43.6 million) in 2022 compared to income tax expenses of RMB170.2 million in 2021, which was mainly due to the increase in taxable income as a result of business recovery post restructuring. Net income/(loss) .
We recorded income tax expenses of RMB300.5 million in 2022 compared to income tax expenses of RMB170.2 million in 2021, which was mainly due to the increase in taxable income as a result of business recovery post restructuring. Net income .
Prepaid expenses and other assets decreased by 8.7% from RMB352.0 million as of December 31, 2021 to RMB321.4 million (US$46.6 million) as of December 31, 2022, primarily due to the decrease in deposits for business cooperation.
Our prepaid expenses and other assets decreased by 8.7% from RMB352.0 million as of December 31, 2021 to RMB321.4 million as of December 31, 2022, primarily due to the decrease in deposits for business cooperation.
The difference between our net income and our net cash provided by operating activities was primarily attributable to certain non-cash items, including allowance for contract assets, receivables and others of RMB188.2 million (US$27.3 million), and certain working capital items, including a decrease in contract assets of RMB369.1 million (US$53.5 million) and an increase in accrued expenses and other liabilities of RMB109.8 million (US$15.9 million), partially offset by an increase in deferred tax assets or liabilities of RMB109.6 million (US$15.9 million).
The difference between our net income and our net cash provided by operating activities was primarily attributable to certain non-cash items, including allowance for contract assets, receivables and others of RMB188.2 million, and certain working capital items, including a decrease in contract assets of RMB369.1 million and an increase in accrued expenses and other liabilities of RMB109.8 million, partially offset by an increase in deferred tax assets or liabilities of RMB109.6 million.
Our PRC subsidiaries are required to set aside at least 10% of its after-tax profits after making up previous years’ accumulated losses each year, if any, to fund certain reserve funds until the total amount set aside reaches 50% of its registered capital. These reserves are not distributable as cash dividends.
Our PRC subsidiaries, when distributing its after-tax profits to shareholders, are required to set aside at least 10% of its after-tax profits after making up previous years’ accumulated losses each year, if any, to fund certain reserve funds until the total amount set aside reaches 50% of its registered capital. Such reserve is not distributable as cash dividends.
Dividends paid by our wholly foreign-owned subsidiaries in China to our intermediary holding company in Hong Kong will be subject to a withholding tax rate of 10%, unless the relevant Hong Kong entity satisfies all the requirements under the Arrangement between the PRC and the Hong Kong Special Administrative Region on the Avoidance of Double Taxation and Prevention of Fiscal Evasion with respect to Taxes on Income and Capital and receives approval from the relevant tax authority.
We are also subject to surcharges on VAT payments in accordance with PRC law. 121 Table of Contents Dividends paid by our wholly foreign-owned subsidiaries in China to our intermediary holding company in Hong Kong will be subject to a withholding tax rate of 10%, unless the relevant Hong Kong entity satisfies all the requirements under the Arrangement between the PRC and the Hong Kong Special Administrative Region on the Avoidance of Double Taxation and Prevention of Fiscal Evasion with respect to Taxes on Income and Capital and receives approval from the relevant tax authority.
Our total operating costs and expenses decreased from RMB3,190.6 million in 2021 to RMB1,962.8 million (US$284.6 million) in 2022, primarily attributable to the decrease in sales and marketing expenses. Sales and marketing expenses .
Our total operating costs and expenses decreased by 38.5% from RMB3,190.6 million in 2021 to RMB1,962.8 million in 2022, primarily attributable to the decrease in sales and marketing expenses. Sales and marketing expenses .
According to the arrangements, Yichuang Financial Leasing transferred its creditor’s right of certain financial receivables totaling RMB909.1 million and RMB550.0 million, respectively, with remaining lease terms ranging from one to three years originating from its finance leasing services business to external creditors.
According to the arrangements, Yichuang Financial Leasing transferred its creditor’s right or beneficial interests of certain financing receivables totaling RMB550.0 million, nil and nil, respectively, with remaining lease terms ranging from one to three years originating from its finance leasing services business to external creditors.
Risk Factors—Risks Related to Our Business—We may need additional capital, and financing may not be available on terms acceptable to us, or at all.” Our ability to manage our working capital, including accounts receivable, prepaid expenses and other assets and accrued expenses and other liabilities, may materially affect our financial position and results of operations. See “Item 3. Key Information—D.
Risk Factors—Risks Related to Our Business—We may need additional capital, and financing may not be available on terms acceptable to us, or at all.” 133 Table of Contents Our ability to manage our working capital, including accounts receivable, prepaid expenses and other assets and accrued expenses and other liabilities, may materially affect our financial position and results of operations.
Business Overview—Risk Management—Proprietary Credit Scoring Model and Loan Qualification System.” The following table provides the amount of loans facilitated under our loan facilitation model during each of the periods presented and the corresponding accumulated M3+ Net Charge-off and M3+ Net Charge-off Rate data as of December 31, 2022 for the loans facilitated during each of the periods: Accumulated M3+ Net Charge-off Amount of loans Net Charge-off as Rate as of facilitated during the of December 31, December 31, Period period 2022 2022 (in RMB thousands) (in RMB thousands) % 2018 4,211,573 393,238 9.3 2019 3,431,443 398,602 11.6 2020 9,614,819 780,798 8.1 2021 23,195,224 1,513,766 6.5 2022 Q1~Q3 15,839,577 316,444 2.0 (1) We define M3+ Net Charge-off, with respect to loans facilitated during a specified time period, which we refer to as a vintage, as the difference between (i) the total balance of outstanding principal of loans that become over three months delinquent during a specified period and (ii) the total amount of recovered past due payments of principal and accrued interest in the same period with respect to all loans in the same vintage that have ever become over three months delinquent.
Business Overview—Risk Management—Proprietary Credit Scoring Model and Loan Qualification System.” The following table provides the amount of loans facilitated under our loan facilitation model during each of the periods presented and the corresponding accumulated M3+ Net Charge-off and M3+ Net Charge-off Rate data as of December 31, 2023, for the loans facilitated during each of the periods: Accumulated M3+ Net Charge-off Amount of loans Net Charge-off as Rate as of facilitated during the of December 31, December 31, Period period 2023 2023 (in RMB thousands) (in RMB thousands) % 2019 3,431,443 398,602 11.6 2020 9,614,819 780,798 8.1 2021 23,195,224 1,513,766 6.5 2022 22,623,101 1,070,819 4.7 2023 Q1-Q3 24,390,773 694,391 2.8 (1) We define M3+ Net Charge-off, with respect to loans facilitated during a specified time period, which we refer to as a vintage, as the difference between (i) the total balance of outstanding principal of loans that become over three months delinquent during a specified period and (ii) the total amount of recovered past due payments of principal and accrued interest in the same period with respect to all loans in the same vintage that have ever become over three months delinquent.
As COVID-19 has negatively affected the broader Chinese economy and the global economy, China may continue to experience great economic uncertainty, which may impact our business in a materially negative way as our users may be less inclined to borrow or invest in wealth solutions.
As COVID-19 has negatively affected the broader Chinese economy and the global economy, China may continue to experience great economic uncertainty, which may impact our business in a materially negative way as our users may be less inclined to borrow loans on our platform.
Our sales and marketing expenses as a percentage of our total revenues decreased from 34.7% to 16.7% during the same period. Origination, servicing and other operating costs . Our origination, servicing and other operating costs remained stable, which slightly increased from RMB760.9 million in 2021 to RMB776.8 million (US$112.6 million) in 2022.
Our sales and marketing expenses as a percentage of our total revenue decreased from 34.7% to 16.7% during the same period. 128 Table of Contents Origination, servicing and other operating costs . Our origination, servicing and other operating costs remained stable, which slightly increased from RMB760.9 million in 2021 to RMB776.8 million in 2022.
Our interest expense, net decreased from expense of RMB73.4 million in 2021 to expense of RMB26.3 million (US$3.8 million) in 2022, primarily due to our repayment of secured borrowings. Fair value adjustments related to the Consolidated ABFE.
Interest income/(expense), net . Our net interest expense decreased by 64.2% from RMB73.4 million in 2021 to RMB26.3 million in 2022, primarily due to our repayment of secured borrowings. Fair value adjustments related to the Consolidated ABFE.
As a result of the foregoing, our net income increased from net income of RMB1,033.0 million in 2021 to net income of RMB1,194.9 million (US$173.2 million) in 2022. Year Ended December 31, 2021 Compared to Year Ended December 31, 2020 Net revenue .
As a result of the foregoing, our net income increased from RMB1,194.9 million in 2022 to RMB2,080.2 million (US$293.0 million). Year Ended December 31, 2022 Compared to Year Ended December 31, 2021 Net revenue .
We started to provide guarantee services in connection with some of the loans facilitated through our marketplace by institutional funding partners, through one of our wholly owned subsidiaries, Fujian Jiaying, since October 2020. The outstanding balance of the loans guaranteed by Fujian Jiaying was immaterial as of December 31, 2022.
We have provided guarantee services in connection with some of the loans facilitated on our marketplace by institutional funding partners, through one of our wholly owned subsidiaries, Fujian Jiaying, since October 2020. The outstanding balance of the loans guaranteed by Fujian Jiaying was immaterial as of December 31, 2023.
If the estimate of the prepayment rates suffers 0.5 percentage point increase/decrease, it would result in a decrease of RMB12.4 million (US$1.8 million) and an increase of RMB12.4 million (US$1.8 million) for revenue recognized for the year ended December 31, 2022.
If the estimate of the prepayment rates suffers 0.5 percentage point increase/decrease, it would result in a decrease of RMB11.5 million (US$1.6 million) and an increase of RMB11.5 million (US$1.6 million) for revenue recognized for the year ended December 31, 2023.
As a result of the foregoing, our net income increased from net loss of RMB692.7 million in 2020 to net income of RMB1,033.0 million in 2021. Discussion of Certain Balance Sheet Items The following selected consolidated balance sheet as of December 31, 2021 and 2022 has been derived from our audited consolidated financial statements included in this annual report beginning on page F-1.
As a result of the foregoing, our net income increased by 15.7% from net income of RMB1,033.0 million in 2021 to net income of RMB1,194.9 million in 2022. 129 Table of Contents Discussion of Certain Balance Sheet Items The following selected consolidated balance sheet as of December 31, 2022 and 2023 has been derived from our audited consolidated financial statements included in this annual report beginning on page F-1.
On December 31, 2020, we consummated another business restructuring with CreditEase to streamline our service lines and reposition us as a comprehensive digital personal financial management platform in China. In connection with the business restructuring, we disposed of the online consumer lending platform targeting individual investors as the funding source. Insurance brokerage commissions .
Basis of Management’s Discussion of Operating Results On December 31, 2020, we consummated another business restructuring with CreditEase to streamline our service lines and reposition us as a comprehensive digital personal financial management platform in China. In connection with the business restructuring, we disposed of the online consumer lending platform targeting individual investors as the funding source (the “Disposed Business”).
Risk Factors—Risks Related to Our Business—Failure to manage our liquidity and cash flows may materially and adversely affect our financial position and results of operations.” 134 Table of Contents Our accounts receivable primarily include the commission receivable from insurance brokerage service and service fees receivable from industry partners.
See “Item 3. Key Information—D. Risk Factors—Risks Related to Our Business—Failure to manage our liquidity and cash flows may materially and adversely affect our financial position and results of operations.” Our accounts receivable primarily include the commission receivable from insurance brokerage service and service fees receivable from industry partners.
Investing Activities Net cash provided by investing activities was RMB52.6 million (US$7.6 million) in 2022, which was primarily attributable to repayments of financing receivables, partially offset by net outflow for available-for-sale investments.
Net cash provided by investing activities was RMB52.6 million in 2022, which was primarily attributable to repayments of financing receivables, partially offset by net outflow for available-for-sale investments. Net cash used in investing activities was RMB346.5 million in 2021, which was primarily attributable to origination of financing receivables, partially offset by repayments of financing receivables.
In addition, Hengyuda, one of our PRC subsidiaries, is eligible for a reduced enterprise income tax rate of 15% since 2017 pursuant to the Catalogue of Encouraged Industries in Western Regions, the Catalogue of Industries for Guiding Foreign Investment, Circular on Issues Concerning Tax Policies for In-depth Implementation of Western Development Strategies, and the related rules granting favorable tax treatment to companies in specified industries in western China under the PRC government’s policy initiative to promote the development of the western region of China.
In addition, Hengyuda, one of our PRC subsidiaries, has been eligible for a reduced enterprise income tax rate of 15% since 2017 pursuant to the Catalogue of Encouraged Industries in Western Regions, the Catalogue of Industries for Guiding Foreign Investment, Announcement on Renewing the Enterprise Income Tax Policy for Great Western Development, and the related rules granting favorable tax treatment to companies in specified industries in western China under the PRC government’s policy initiative to promote the development of the western region of China.
In 2020 and 2021, Yichuang Financial Leasing entered into several financing arrangements, with a principal amount of RMB862.0 million and RMB541.6 million, respectively.
In 2021, 2022, and 2023, Yichuang Financial Leasing entered into several financing arrangements, with a principal amount of RMB541.6 million, nil and nil, respectively.
See also “Risk Factors—Risks Related to Our Business and Industry—We face risks related to natural disasters, health epidemics and other outbreaks, which could significantly disrupt our operations.” 119 Table of Contents Loan Performance Data Delinquency Rates As of December 31, 2022, the delinquency rates for loans under our loan facilitation model that are past due for 15-29 days, 30-59 days and 60-89 days are set forth below: Delinquent for 15-29 days 30-59 days 60-89 days All Loans December 31, 2020 0.5 % 0.7 % 0.6 % December 31, 2021 0.9 % 1.5 % 1.2 % December 31, 2022 0.7 % 1.3 % 1.1 % Online Channels December 31, 2020 0.6 % 1.0 % 1.1 % December 31, 2021 0.8 % 1.3 % 1.1 % December 31, 2022 0.7 % 1.1 % 0.9 % Offline Channels December 31, 2020 0.4 % 0.6 % 0.4 % December 31, 2021 1.0 % 1.8 % 1.4 % December 31, 2022 1.2 % 2.2 % 2.3 % M3+ Net Charge-off Rates We currently define M3+ Net Charge-off Rate, with respect to loans facilitated during a specified time period, which we refer to as a vintage, as the difference between (i) the total balance of outstanding principal of loans that become over three months delinquent during a specified period and (ii) the total amount of recovered past due payments of principal and accrued interest in the same period with respect to all loans in the same vintage that have ever become over three months delinquent, divided by (iii) the total initial principal of the loans facilitated in such vintage.
See also “Risk Factors—Risks Related to Our Business and Industry—We face risks related to natural disasters, health epidemics and other outbreaks, which could significantly disrupt our operations.” Loan Performance Data Delinquency Rates As of December 31, 2023, the delinquency rates for loans under our loan facilitation model that are past due for 15-29 days, 30-59 days and 60-89 days are set forth below: Delinquent for 15-29 days 30-59 days 60-89 days All Loans December 31, 2021 0.9 % 1.5 % 1.2 % December 31, 2022 0.7 % 1.3 % 1.1 % December 31, 2023 0.9 % 1.4 % 1.2 % M3+ Net Charge-off Rates We currently define M3+ Net Charge-off Rate, with respect to loans facilitated during a specified time period, which we refer to as a vintage, as the difference between (i) the total balance of outstanding principal of loans that become over three months delinquent during a specified period and (ii) the total amount of recovered past due payments of principal and accrued interest in the same period with respect to all loans in the same vintage that have ever become over three months delinquent, divided by (iii) the total initial principal of the loans facilitated in such vintage. 116 Table of Contents The following chart displays the historical lifetime cumulative M3+ Net Charge-off Rates through December 31, 2023, by vintage, for all loan products facilitated under our loan facilitation model for each of the months shown: The expected M3+ Net Charge-off Rates and actual observed results for each of these customer groups divide potential borrowers into distinctively different credit segments.
As of December 31, 2022, allowance for contract assets is RMB153.4 million (US$22.2 million). If the estimate of the net cumulative expected loss rates suffers 0.5 percentage point increase/decrease, it would result in an increase of RMB11.3 million (US$1.6 million) and a decrease of RMB11.2 million (US$1.6 million) for allowance for contract assets. 139 Table of Contents
As of December 31, 2023, allowance for contract assets is RMB164.1 million (US$23.1 million). If the estimate of the net cumulative expected loss rates suffers 0.5 percentage point increase/decrease, it would result in an increase of RMB11.1 million (US$1.6 million) and a decrease of RMB11.1 million (US$1.6 million) for allowance for contract assets.
Loans at Fair Value Loans at fair value represented the fair value of loans invested by the Consolidated ABFE, which decreased by 61.6% from RMB192.2 million as of December 31, 2020 to RMB73.7 million as of December 31, 2021, and decreased by 26.7% to RMB54.0 million (US$7.8 million) as of December 31, 2022, primarily due to the decrease in the balance of loans invested by the Consolidated ABFE.
Loans at fair value decreased by 26.7% from RMB73.7 million as of December 31, 2021 to RMB54.0 million as of December 31, 2022, primarily due to the decrease in the balance of loans invested by the Consolidated ABFE.
As a result, Yiren Digital Ltd.’s ability to pay dividends depends upon dividends paid by YouRace Hengchuang and Hengyuda, our PRC subsidiaries, and Yiren Wealth and CreditEase Puhui, the consolidated variable interest entities.
We conduct our operations primarily through our subsidiaries and the consolidated variable interest entities in China. As a result, Yiren Digital Ltd.’s ability to pay dividends depends upon dividends paid by YouRace Hengchuang and Hengyuda, our PRC subsidiaries, and Yiren Financial Information and CreditEase Puhui, the consolidated variable interest entities.
While our significant accounting policies are described in more detail in “Note 2—Summary of Significant Accounting Policies” to our consolidated financial statements appearing in Item 18 of this Annual Report, we believe the following critical accounting estimates used in the preparation of our consolidated financial statements require the most difficult, subjective and complex judgments and estimates and have had, or are reasonably likely to have a material impact on our financial condition or results of operations. 138 Table of Contents Revenue We provide loan facilitation services, post-origination services and guarantee services (the amounts of the loans guaranteed by us was immaterial).
While our significant accounting policies are described in more detail in “Note 2—Summary of Significant Accounting Policies” to our consolidated financial statements appearing in Item 18 of this annual report, we believe the following critical accounting estimates used in the preparation of our consolidated financial statements require the most difficult, subjective and complex judgments and estimates and have had, or are reasonably likely to have a material impact on our financial condition or results of operations.
As of December 31, 2022, we recorded secured borrowings of RMB767.9 million (US$111.3 million) and amount due to related parties of RMB195.8 million (US$28.4 million) on our consolidated balance sheets as of December 31, 2022. Other than those shown above, we did not have any significant capital and other commitments, long-term obligations, or guarantees as of December 31, 2022. C.
As of December 31, 2023, we recorded secured borrowings of nil and amount due to related parties of nil on our consolidated balance sheets as of December 31, 2023. Other than those shown above, we did not have any significant capital and other commitments, long-term obligations, or guarantees as of December 31, 2023. C.
It also consists of costs in connection with the distribution of insurance products, including payroll and related expenses for insurance agents and transaction fee charged by third-party payment platforms. General and administrative expenses . General and administrative expenses consist primarily of salaries and benefits related to technology, accounting and finance, business development, legal, human resources and other personnel.
It also consists of costs in connection with the distribution of insurance products, including payroll and related expenses for insurance agents and transaction fees charged by third-party payment platforms. Research and development expenses . Research and development expenses consist primarily of salaries and benefits related to technology and technological innovations. General and administrative expenses .
We believe that our cash on hand and anticipated cash flows from operating activities will be sufficient to meet our anticipated working capital requirements and capital expenditures in the ordinary course of business for the next 12 months.
Unlike financial institutions, we are not subject to any capital adequacy requirement that is applicable to financial institutions in China. We believe that our cash on hand and anticipated cash flows from operating activities will be sufficient to meet our anticipated working capital requirements and capital expenditures in the ordinary course of business for the next 12 months.
Available-for-sale investments slightly increased from RMB175.5 million as of December 31, 2020 to RMB177.4 million as of December 31, 2021, and further increased to RMB972.7 million (US$141.0 million) as of December 31, 2022, primarily due to the increase of cash in 2022.
Available-for-sale investments increased by 448.5% from RMB177.4 million as of December 31, 2021 to RMB972.7 million as of December 31, 2022, primarily due to the increase of cash in 2022.
As a result, the estimation of standalone selling price involves significant judgments. We use expected cost plus margin approach to estimate the standalone selling prices of loan facilitation services as the basis of revenue allocation.
There is no direct observable standalone selling price for similar services in the market that is reasonably available. As a result, the estimation of standalone selling price involves significant judgments. We use expected cost plus margin approach to estimate the standalone selling prices of loan facilitation services as the basis of revenue allocation.
As the transfer of creditor’s right of financial receivables did not constitute a real asset transformation under the PRC law, the proceeds from the external creditors were considered as secured borrowings. Our secured borrowings have maturities ranging from one to three years.
As the transfer of creditor’s right or beneficial interests of financing receivables did not constitute a true sale for transfer of assets under the PRC law, the proceeds received from the external creditors were considered as secured borrowings. Our secured borrowings have maturities ranging from one to three years.
Product Development.” Failure to continue to successfully develop and offer innovative products and for such products to gain broad customer acceptance could adversely affect our operating results and we may not recoup the costs of launching and marketing new products.
See “—Product Development.” Failure to continue to successfully develop and offer innovative products and for such products to gain broad customer acceptance could adversely affect our operating results and we may not recoup the costs of launching and marketing new products. 114 Table of Contents Ability to Compete Effectively Our business and results of operations depend on our ability to compete effectively in the markets in which we operate.
Year Ended December 31, 2022 Compared to Year Ended December 31, 2021 Net revenue . Our net revenue decreased from RMB4,477.9 million in 2021 to RMB3,434.6 million (US$498.0 million) in 2022, primarily due to a 38.5% decrease in the revenue from our consumer credit services from RMB3,184.3 million in 2021 to RMB1,959.7 million (US$284.1 million) in 2022.
Our net revenue decreased from RMB4,477.9 million in 2021 to RMB3,434.6 million in 2022, primarily due to a 38.5% decrease in the revenue from our financial services business from RMB3,184.3 million in 2021 to RMB1,959.7 million in 2022.
Our other income, net increased from RMB26.7 million in 2021 to RMB30.9 million (US$4.5 million) in 2022, primarily due to tax preference and governmental incentives. 129 Table of Contents Income tax (expenses)/benefits .
Our net other income increased from RMB26.7 million in 2021 to RMB30.9 million in 2022, primarily due to preferential tax treatments and governmental incentives. Income tax expenses .
Revenues from loan facilitation are recognized at the time a loan is originated. Revenues from post-origination services are recognized on a straight-line basis over the term of the underlying loans as the services are provided. Revenues from guarantee services, if any, are recognized amortized during the guarantee term.
Revenue We provide loan facilitation services, post-origination services and guarantee services (the amounts of the loans guaranteed by us was immaterial). Revenues from loan facilitation are recognized at the time a loan is originated. Revenues from post-origination services are recognized on a straight-line basis over the term of the underlying loans as the services are provided.
In connection with the business restructuring, we disposed of the online consumer lending platform targeting individual investors as the funding source. The Disposed Business was operated by Hengcheng, and CreditEase, through its subsidiaries and affiliates, paid the designated subsidiaries of our company an aggregate amount of RMB67.0 million in cash.
The Disposed Business was operated by Hengcheng, and CreditEase, through its subsidiaries and affiliates, paid the designated subsidiaries of our company an aggregate amount of RMB67.0 million in cash.
Revenues from post-origination services are recognized on a straight-line basis over the term of the underlying loans as the services are provided. Revenues from guarantee services, if any, are recognized through performance of the guarantees (by making payments for defaults).
Revenues from post-origination services are recognized on a straight-line basis over the term of the underlying loans as the services are provided.
The decrease in the weighted average transaction fee rate from 2021 to 2022 was primarily due to the robust growth in small revolving loan products as a result of our business transition.
In 2021, 2022 and 2023, our weighted average service fee rate for our loan facilitation services and post-origination services was 14.4%, 7.0% and 7.5%, respectively. The decrease in the weighted average fee rate from 2021 to 2022 was primarily due to the robust growth in small revolving loan products as a result of our business transition.
Financing Activities Net cash used in financing activities was RMB489.1 million (US$70.9 million) in 2022, which was mainly attributable to principal payments of loans from related parties and third parties. Net cash provided by financing activities was RMB427.4 million in 2021, which was mainly attributable to RMB575.9 million of loan from third parties.
Financing Activities Net cash used in financing activities was RMB569.3 million (US$80.2 million) in 2023, which was mainly attributable to principal payments of loans from third parties. Net cash used in financing activities was RMB489.1 million in 2022, which was mainly attributable to principal payments of loans from related parties and third parties.
Our sales and marketing expenses decreased from RMB1,553.3 million in 2021 to RMB574.0 million (US$83.2 million) in 2022, primarily due to a 71.6% decrease in sales and marketing expenses for consumer credit services from RMB1,353.2 million in 2021 to RMB384.0 million (US$55.7 million) in 2022.
Our sales and marketing expenses decreased from RMB1,553.3 million in 2021 to RMB574.0 million in 2022, primarily due to a 71.6% decrease in sales and marketing expenses for financial services business from RMB1,353.2 million in 2021 to RMB384.0 million in 2022. The decrease was primarily due to the optimization of our offline business and the improvement of our cost efficiency.
Our general and administrative expenses decreased from RMB508.9 million in 2021 to RMB423.7 million (US$61.4 million) in 2022, primarily due to the optimization of our offline business and the overall improvement of cost efficiency. Our general and administrative expenses as a percentage of our total revenues increased from 11.4% to 12.3% during the same period. Provision for contingent liability.
Our research and development expenses as a percentage of our total revenue decreased from 4.7% to 4.4% during the same period. General and administrative expenses . Our general and administrative expenses decreased from RMB300.9 million in 2021 to RMB271.8 million in 2022, primarily due to the optimization of our offline business and the overall improvement of cost efficiency.
Risk Factors—Risks Relating to Doing Business in China—Governmental control of currency conversion may limit our ability to utilize our net revenue effectively and affect the value of your investment.” The following table sets forth a summary of our cash flows for the periods indicated: Year Ended December 31, 2020 2021 2022 RMB RMB RMB US$ (in thousands) Summary Consolidated Cash Flow Data: Net cash provided by operating activities 282,028 158,192 1,849,430 268,142 Net cash (used in)/provided investing activities (1,796,663) (346,507) 52,559 7,620 Net cash provided by/(used in) financing activities 955,448 427,446 (489,123) (70,916) Effect of foreign exchange rate changes (2,807) (936) 2,486 360 Net (decrease)/increase in cash, cash equivalents and restricted cash (561,994) 238,195 1,415,352 205,206 Cash, cash equivalents and restricted cash, beginning of year 3,269,142 2,707,148 2,945,343 427,035 Cash, cash equivalents and restricted cash, end of year 2,707,148 2,945,343 4,360,695 632,241 Operating Activities Net cash generated provided by operating activities was RMB1,849.4 million (US$268.1 million) in 2022.
Risk Factors—Risks Relating to Doing Business in China—Governmental control of currency conversion may limit our ability to utilize our net revenue effectively and affect the value of your investment.” 134 Table of Contents The following table sets forth a summary of our cash flows for the periods indicated: As of December 31, 2021 2022 2023 RMB RMB RMB US$ (in thousands) Summary Consolidated Cash Flow Data: Net cash provided by operating activities 158,192 1,849,430 2,171,013 305,780 Net cash (used in)/provided investing activities (346,507) 52,559 100,045 14,091 Net cash provided by/(used in) financing activities 427,446 (489,123) (569,278) (80,181) Effect of foreign exchange rate changes (936) 2,486 (3,871) (545) Net (decrease)/increase in cash, cash equivalents and restricted cash 238,195 1,415,352 1,697,909 239,145 Cash, cash equivalents and restricted cash, beginning of year 2,707,148 2,945,343 4,360,695 614,191 Cash, cash equivalents and restricted cash, end of year 2,945,343 4,360,695 6,058,604 853,336 Operating Activities Net cash provided by operating activities was RMB2,171.0 million (US$305.8 million) in 2023.
Contractual Obligations The following table sets forth our contractual obligations as of December 31, 2022: As of December 31, 2022 RMB in thousands 2023 17,945 2024 16,304 2025 2,253 2026 and thereafter — Total accrued expenses and other liabilities 36,502 Our operating lease obligations relate to our leases of office premises.
Contractual Obligations The following table sets forth our contractual obligations as of December 31, 2023: As of December 31, 2023 RMB in thousands 2024 18,976 2025 4,445 2026 and thereafter 821 Total lease liabilities 24,242 Our operating lease obligations relate to our leases of office premises.
Major Factors Affecting Our Results of Operations Major factors affecting our results of operations include the following: Economic Conditions in China The demand for online consumer finance and wealth solutions from borrowers and wealth clients is dependent upon overall economic conditions in China.
Major Factors Affecting Our Results of Operations Major factors affecting our results of operations include the following: Economic Conditions in China The demand for online consumer finance from borrowers is dependent upon overall economic conditions in China. General economic factors, including the interest rate environment and unemployment rates, may affect borrowers’ willingness to seek loans.
As of December 31, 2020, 2021 and 2022, we had accounts receivable of RMB122.7 million, RMB305.0 million and RMB221.0 million (US$32.0 million), respectively. The increase in our accounts receivable from 2020 to 2021 was primarily due to the increase in service fees receivable from industry partners and commission receivable from insurance brokerage service.
As of December 31, 2021, 2022 and 2023, we had accounts receivable of RMB305.0 million, RMB221.0 million and RMB499.0 million (US$70.3 million), respectively. The decrease in our accounts receivable from 2021 to 2022 was primarily due to collections of commission receivables.
Sales and marketing expenses consist primarily of variable marketing expenses, including those related to borrower and wealth client acquisition and retention and general brand and awareness building. Our user acquisition expenses represent the primary costs that are associated with our loan facilitation services.
Sales and marketing expenses consist primarily of variable marketing expenses, including those related to borrower and client acquisition and retention and general brand and awareness building.
Secured borrowings Secured borrowings were primarily generated from several financing arrangements of Yichuang Financial Leasing, with a principal amount of RMB541.6 million and nil during the years of 2021 and 2022, respectively. It increased from RMB500.5 million as of December 31, 2020 to RMB1,028.6 million as of December 31, 2021, which was primarily due to the growth of external borrowings.
Secured Borrowings Secured borrowings were primarily generated from several financing arrangements of Yichuang Financial Leasing, with a principal amount of RMB862.0 million and RMB541.6 million during the years of 2020 and 2021, respectively.
The outbreak of COVID-19 also resulted in the suspension of our offline customer acquisition activities in February 2020, which impacted our operations and resulted in an increase in delinquency volatilities and a significant decrease in revenues and loan volumes in the first quarter of 2020.
The outbreak of COVID-19 also resulted in the suspension of our offline customer acquisition activities in February 2020, which impacted our operations and resulted in an increase in delinquency volatilities and a significant decrease in revenues and loan volumes in the first quarter of 2020. 115 Table of Contents After the initial outbreak of COVID-19, some instances of COVID-19 infections emerged in various regions of China from time to time, including the infections caused by the Omicron variants since early 2022.