Biggest changeThis information should be read together with our consolidated financial statements and related notes included elsewhere in this annual report: For the Year Ended December 31, 2021 2022 2023 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenue (including revenue from related parties of RMB573,158, RMB411,010 and RMB141,595 for the years ended December 31, 2021, 2022 and 2023, respectively) (1) 4,477,929 100.0 3,434,620 100.0 4,895,633 689,535 100.0 Operating costs and expenses: Sales and marketing (including expenses from related parties of RMB1,548, RMB38 and RMB24 for the years ended December 31, 2021, 2022 and 2023, respectively) (1,553,344) (34.7) (573,974) (16.7) (656,603) (92,481) (13.4) Origination, servicing and other operating costs (including costs from related parties of RMB354,985, RMB350,311 and RMB324,854 for the years ended December 31, 2021, 2022 and 2023, respectively) (760,858) (17.0) (776,841) (22.6) (976,172) (137,491) (19.9) Research and development (including expenses from related parties of RMB85,893, RMB65,268 and RMB52,468 for the years ended December 31, 2021, 2022 and 2023, respectively) (207,996) (4.7) (151,924) (4.4) (148,754) (20,952) (3.0) General and administrative (including expenses from related parties of RMB 49,225, RMB35,368 and RMB19,567 for the years ended December 31, 2021, 2022 and 2023, respectively) (298,244) (6.6) (271,794) (7.9) (231,135) (32,555) (4.7) Allowance for contract assets, receivables and others (370,154) (8.3) (188,223) (5.5) (288,187) (40,589) (6.0) Total operating costs and expenses (3,190,596) (71.3) (1,962,756) (57.1) (2,300,851) (324,068) (47.0) Interest (expense)/income, net (73,383) (1.6) (26,302) (0.8) 80,749 11,373 1.6 Fair value adjustments related to the Consolidated ABFE (2) (37,442) (0.8) 18,900 0.6 (50,171) (7,066) (1.0) Other income, net 26,665 0.6 30,921 0.9 20,000 2,817 0.4 Total other (loss)/income, net (84,160) (1.8) 23,519 0.7 50,578 7,124 1.0 Income before provision for income taxes 1,203,173 26.9 1,495,383 43.6 2,645,360 372,591 54.0 Income tax expenses (170,189) (3.8) (300,512) (8.8) (565,163) (79,601) (11.5) Net income 1,032,984 23.1 1,194,871 34.8 2,080,197 292,990 42.5 Notes: (1) Net revenue is broken down as follows: 123 Table of Contents For the Year Ended December 31, 2021 2022 2023 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenue: Loan facilitation services 2,105,776 47.0 1,362,685 39.7 2,240,852 315,617 45.8 Post-origination services 174,255 3.9 204,336 5.9 17,203 2,423 0.4 Insurance brokerage services 755,691 16.9 731,797 21.3 963,822 135,751 19.7 Financing services 524,840 11.7 278,783 8.1 55,974 7,884 1.1 Electronic commerce services 33,114 0.7 302,896 8.8 1,267,104 178,468 25.9 Others 884,253 19.8 554,123 16.2 350,678 49,392 7.1 Total net revenue 4,477,929 100.0 3,434,620 100.0 4,895,633 689,535 100.0 (2) We consolidated certain trusts or Asset Backed Special Plan (“ABS plan”) as a whole, which we refer to in this annual report collectively as “Consolidated Assets Backed Financing Entities” or the “Consolidated ABFE.” For more information about the Consolidated ABFE, please see “Note 2—Summary of Significant Accounting Policies—Basis of consolidation” appearing in Item 18 of this annual report.
Biggest changeThis information should be read together with our consolidated financial statements and related notes included elsewhere in this annual report: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenue (including revenue from related parties of RMB411,010, RMB141,595 and RMB32,192 for the years ended December 31, 2022, 2023 and 2024, respectively) (1) 3,434,620 100.0 4,895,633 100.0 5,805,901 795,405 100.0 Operating costs and expenses: Sales and marketing (including expenses from related parties of RMB38, RMB24 and nil for the years ended December 31, 2022, 2023 and 2024, respectively) (573,974) (16.7) (656,603) (13.4) (1,196,429) (163,910) (20.6) Origination, servicing and other operating costs (including costs from related parties of RMB350,311, RMB324,854 and RMB283,907 for the years ended December 31, 2022, 2023 and 2024, respectively) (776,841) (22.6) (976,172) (19.9) (882,957) (120,965) (15.2) Research and development (including expenses from related parties of RMB65,268, RMB52,468 and RMB252,802 for the years ended December 31, 2022, 2023 and 2024, respectively) (151,924) (4.4) (148,754) (3.0) (411,876) (56,427) (7.1) General and administrative (including expenses from related parties of RMB35,368, RMB19,567 and RMB27,339 for the years ended December 31, 2022, 2023 and 2024, respectively) (271,794) (7.9) (231,135) (4.7) (274,673) (37,629) (4.7) Provision for contingent liabilities (21,501) (0.6) (27,035) (0.6) (869,280) (119,091) (15.0) Allowance for contract assets, receivables and others (166,722) (4.9) (261,152) (5.4) (523,622) (71,736) (9.0) Total operating costs and expenses (1,962,756) (57.1) (2,300,851) (47.0) (4,158,837) (569,758) (71.6) Interest (expense)/income, net (26,302) (0.8) 80,749 1.6 105,477 14,450 1.8 Fair value adjustments related to the Consolidated ABFE (2) 18,900 0.6 (50,171) (1.0) 107,532 14,732 1.9 Other income, net (including expenses from related parties of nil, nil and RMB1,003 for the years ended December 31, 2022, 2023 and 2024, respectively) 30,921 0.9 20,000 0.4 1,848 253 — Total other income, net 23,519 0.7 50,578 1.0 214,857 29,435 3.7 Income before provision for income taxes 1,495,383 43.6 2,645,360 54.0 1,861,921 255,082 32.1 Income tax expenses (300,512) (8.8) (565,163) (11.5) (279,182) (38,248) (4.8) Share of results of equity investees — — — — (440) (60) — Net income 1,194,871 34.8 2,080,197 42.5 1,582,299 216,774 27.3 Notes: (1) Net revenue is broken down as follows: 125 Table of Contents For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenue: Loan facilitation services 1,362,685 39.7 2,240,852 45.8 2,721,389 372,829 46.9 Post-origination services 204,336 5.9 17,203 0.4 5,957 816 0.1 Insurance brokerage services 731,797 21.3 963,822 19.7 408,369 55,946 7.0 Financing services 278,783 8.1 55,974 1.1 93,239 12,774 1.6 Electronic commerce services 302,896 8.8 1,267,104 25.9 1,865,621 255,589 32.1 Guarantee services 10,999 0.3 50,865 1.0 429,299 58,814 7.4 Others 543,124 15.9 299,813 6.1 282,027 38,637 4.9 Total net revenue 3,434,620 100.0 4,895,633 100.0 5,805,901 795,405 100.0 (2) We consolidated certain trusts or asset backed special plan (“ABS plan”) as a whole, which we refer to in this annual report collectively as “consolidated assets backed financing entities” or the “Consolidated ABFE.” For more information about the Consolidated ABFE, please see “Note 2—Summary of Significant Accounting Policies—Basis of consolidation” appearing in Item 18 of this annual report.
Origination, servicing and other operating costs . Origination, servicing and other operating costs consist primarily of variable expenses and vendor costs, including costs related to credit assessment, customer and system support, payment processing services and collection associated with facilitating and servicing loans.
Origination, servicing and other operating costs consist primarily of variable expenses and vendor costs, including costs related to credit assessment, customer and system support, payment processing services and collection associated with facilitating and servicing loans.
Trend Information Other than as disclosed elsewhere in this Annual Report, we are not aware of any trends, uncertainties, demands, commitments or events for the year ended December 31, 2023 that are reasonably likely to have a material and adverse effect on our net revenue, income, profitability, liquidity or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future results of operations or financial condition.
Trend Information Other than as disclosed elsewhere in this Annual Report, we are not aware of any trends, uncertainties, demands, commitments or events for the year ended December 31, 2024 that are reasonably likely to have a material and adverse effect on our net revenue, income, profitability, liquidity or capital resources, or that would cause the disclosed financial information to be not necessarily indicative of future results of operations or financial condition.
We intend to continue to dedicate significant resources to our sales and marketing efforts and constantly seek to improve the effectiveness of these efforts, in particular with regard to borrower acquisition. 113 Table of Contents For our financial services business, our company and the VIEs attract borrowers through online channels, such as social media platforms, search engine marketing, search engine optimization, mobile application downloads through major application stores, as well as various marketing campaigns and membership services.
We intend to continue to dedicate significant resources to our sales and marketing efforts and constantly seek to improve the effectiveness of these efforts, in particular with regard to borrower acquisition. 115 Table of Contents For our financial services business, our company and the VIEs attract borrowers through online channels, such as social media platforms, search engine marketing, search engine optimization, mobile application downloads through major application stores, as well as various marketing campaigns and membership services.
Risk Factors—Risks Related to Our Business—We may need additional capital, and financing may not be available on terms acceptable to us, or at all.” 133 Table of Contents Our ability to manage our working capital, including accounts receivable, prepaid expenses and other assets and accrued expenses and other liabilities, may materially affect our financial position and results of operations.
Risk Factors—Risks Related to Our Business—We may need additional capital, and financing may not be available on terms acceptable to us, or at all.” 135 Table of Contents Our ability to manage our working capital, including accounts receivable, prepaid expenses and other assets and accrued expenses and other liabilities, may materially affect our financial position and results of operations.
Yiren Hengsheng, one of our PRC subsidiaries, was qualified as a “software enterprise” in March 2021 and the status was reevaluated in 2023, and accordingly has been eligible for an exemption of enterprise income tax for 2020 and 2021 and a reduced enterprise income tax at the rate of 12.5% from 2022 through 2024.
Yiren Hengsheng, one of our PRC subsidiaries, was qualified as a “software enterprise” in March 2021 and the status was reevaluated in 2024, and accordingly has been eligible for an exemption of enterprise income tax for 2020 and 2021 and a reduced enterprise income tax at the rate of 12.5% from 2022 through 2025.
For our insurance brokerage business, we acquire clients through a variety of sources, such as online direct marketing, CreditEase ecosystem, member referral, channel partnership and social media platforms. For our consumption and lifestyle service business, we primarily serve our existing customers from all business lines.
For our insurance brokerage business, we acquire clients through a variety of sources, such as online direct marketing, CreditEase ecosystem, member referral, channel partnership and social media platforms. For our consumption and lifestyle service business, we primarily serve our existing customers from other business lines.
In 2023, the majority of our revenues were generated from our financial services business, which included (i) loan facilitation service fees paid by institutional partners for our technology-enabled borrower acquisition services; (ii) post origination service fees paid by institutional partners for our post-origination loan management and collection services; (iii) financing service fees paid by borrowers for loans funded by our subsidiaries, and (iv) revenue from other financial services, such as referral services related to borrower referral for other loan platforms and guarantee services.
In 2024, the majority of our revenues were generated from our financial services business, which included (i) loan facilitation service fees paid by institutional partners for our technology-enabled borrower acquisition services; (ii) post origination service fees paid by institutional partners for our post-origination loan management and collection services; (iii) financing service fees paid by borrowers for loans funded by our subsidiaries; (iv) guarantee service fees paid by borrowers for loans guaranteed by our subsidiaries; and (v) revenue from other financial services, such as referral services related to borrower referral for other loan platforms.
Business Overview—Financial Services Business—Our Loan Products.” For these loans, we receive from the third-party funding partners, and guarantee companies if any, (i) the loan facilitation service fees for our technology-enabled borrower acquisition services, and (ii) the post-origination service fees for our post-origination loan management and collection services, including payment reminder services, payment collection services, overdue payment monitoring services, and lawsuit filing services under certain circumstances, among others.
Business Overview—Financial Services Business—Our Loan Products.” For these loans, we receive from the third-party funding partners, guarantee companies, and borrowers if any, (i) the loan facilitation service fees for our technology-enabled borrower acquisition services, (ii) the post-origination service fees for our post-origination loan management and collection services, including payment reminder services, payment collection services, overdue payment monitoring services, and lawsuit filing services under certain circumstances, among others, and (iii) the guarantee service fees for guarantee services provided to borrowers, if any.
The difference between our net income and our net cash provided by operating activities was primarily attributable to certain non-cash items, including allowance for contract assets, receivables and others of RMB188.2 million, and certain working capital items, including a decrease in contract assets of RMB369.1 million and an increase in accrued expenses and other liabilities of RMB109.8 million, partially offset by an increase in deferred tax assets or liabilities of RMB109.6 million.
The difference between our net income and our net cash provided by operating activities was primarily attributable to certain non-cash items, including allowance for contract assets, receivables and others of RMB166.7 million, and certain working capital items, including a decrease in contract assets of RMB369.1 million and an increase in accrued expenses and other liabilities of RMB123.2 million, partially offset by an increase in deferred tax assets or liabilities of RMB109.6 million.
Under PRC law, each of our subsidiaries and the consolidated variable interest entities in China is required to set aside at least 10% of its after-tax profits each year, if any, to fund certain statutory reserve funds until such reserve funds reach 50% of its registered capital and may allocate a portion of its after-tax profits based on PRC accounting standards to a discretionary surplus fund at its discretion.
Under PRC law, each of our subsidiaries in China is required to set aside at least 10% of its after-tax profits each year, if any, to fund certain statutory reserve funds until such reserve funds reach 50% of its registered capital and may allocate a portion of its after-tax profits based on PRC accounting standards to a discretionary surplus fund at its discretion.
Business Overview—Risk Management.” 117 Table of Contents Selected Statements of Operations Items Net revenue Our net revenue consists of revenue from loan facilitation services and post-origination services in connection with loans funded by third-party institutions, insurance brokerage services, financing services in connection with loans funded by our subsidiaries (and consolidated entities in 2021 and 2022), electronic commerce services, and others.
Business Overview—Risk Management.” Selected Statements of Operations Items Net revenue Our net revenue consists of revenue from loan facilitation services, post-origination services and guarantee services in connection with loans funded by third-party institutions, financing services in connection with loans funded by our subsidiaries (and consolidated entities in 2022), insurance brokerage services, electronic commerce services, and others.
Loans at Fair Value Loans at fair value represented the fair value of loans invested by the Consolidated ABFE increased by 1,154.1% from RMB54.0 million as of December 31, 2022 to RMB677.8 million (US$95.5 million) as of December 31, 2023, primarily due to the increase in the balance of loans invested by the Consolidated ABFE.
Loans at fair value increased by 1,154.1% from RMB54.0 million as of December 31, 2022 to RMB677.8 million as of December 31, 2023, primarily due to an increase in the balance of loans invested by the Consolidated ABFE.
Our total operating costs and expenses increased by 17.2% from RMB1,962.8 million in 2022 to RMB2300.9 million (US$324.1 million) in 2023, primarily attributable to increases in origination, servicing and other operating costs and sales and marketing expenses. Sales and marketing expenses .
Our total operating costs and expenses increased by 17.2% from RMB1,962.8 million in 2022 to RMB2,300.9 million in 2023, primarily attributable to increases in origination, servicing and other operating costs and sales and marketing expenses. Sales and marketing expenses .
We lease our principal office premises under a non-cancelable operating lease with an expiration date in December 2024. Rental expenses under operating leases for 2021, 2022 and 2023 were RMB103.3 million, RMB27.9 million and RMB19.4 million (US$2.7 million), respectively. Payables to investors related to the Consolidated ABFE have been excluded from the table above.
We lease our principal office premises under an operating lease with an expiration date in April 2028. Rental expenses under operating leases for 2022, 2023 and 2024 were RMB27.9 million, RMB19.4 million and RMB19.3 million (US$2.6 million), respectively. Payables to investors related to the Consolidated ABFE have been excluded from the table above.
Allowance for contract assets, receivables and others. Our allowance for contract assets, receivables and others increased by 53.1% from RMB188.2 million in 2021 to RMB288.2 million (US$40.6 million) in 2023, which was primarily attributed to the growing volume of loans facilitated on our platform. Interest income/(expense), net .
Our allowance for contract assets, receivables and others increased by 56.6% from RMB166.7 million in 2022 to RMB261.2 million in 2023, which was primarily attributed to the growing volume of loans facilitated on our platform. Interest income/(expense), net .
The difference between our net income and our net cash provided by operating activities was primarily attributable to certain non-cash items, including allowance for contract assets, receivables and others of RMB288.2 million (US$40.6 million), and certain working capital items, including a decrease in amounts due from related parties of RMB431.6 million (US$60.8 million) and an increase in accrued expenses and other liabilities of RMB155.2 million (US$21.9 million), partially offset by an increase in accounts receivable of RMB308.0 million (US$43.4 million), an increase in contract assets of RMB545.4 million (US$76.8 million) and an increase in prepaid expenses and other assets of RMB169.4 million (US$23.9 million).
The difference between our net income and our net cash provided by operating activities was primarily attributable to certain non-cash items, including allowance for contract assets, receivables and others of RMB261.2 million, and certain working capital items, including a decrease in amounts due from related parties of RMB431.6 million and an increase in accrued expenses and other liabilities of RMB200.0 million, partially offset by an increase in accounts receivable of RMB306.5 million, an increase in contract assets of RMB547.7 million and an increase in prepaid expenses and other assets of RMB168.7 million.
Besides, Chongqing Hengfengyi Technology Co., Ltd. as a new setup PRC subsidiary and Chongqing Jintong Financing Guarantee Co., Ltd. as a newly acquired company in 2023, are also eligible for a reduced enterprise income tax rate of 15% pursuant to the same set of policies and regulations applicable to Hengyuda.
Besides, Chongqing Hengfengyi Technology Co., Ltd., Beihai Youce Yike Technology Co., Ltd., Beihai Hengze Innovation Technology Co., Ltd., and Beihai Youjia Innovation Technology Co., Ltd., as newly setup PRC subsidiaries are also eligible for a reduced enterprise income tax rate of 15% pursuant to the same set of policies and regulations applicable to Hengyuda.
Risk Factors—Risks Relating to Doing Business in China—Governmental control of currency conversion may limit our ability to utilize our net revenue effectively and affect the value of your investment.” 134 Table of Contents The following table sets forth a summary of our cash flows for the periods indicated: As of December 31, 2021 2022 2023 RMB RMB RMB US$ (in thousands) Summary Consolidated Cash Flow Data: Net cash provided by operating activities 158,192 1,849,430 2,171,013 305,780 Net cash (used in)/provided investing activities (346,507) 52,559 100,045 14,091 Net cash provided by/(used in) financing activities 427,446 (489,123) (569,278) (80,181) Effect of foreign exchange rate changes (936) 2,486 (3,871) (545) Net (decrease)/increase in cash, cash equivalents and restricted cash 238,195 1,415,352 1,697,909 239,145 Cash, cash equivalents and restricted cash, beginning of year 2,707,148 2,945,343 4,360,695 614,191 Cash, cash equivalents and restricted cash, end of year 2,945,343 4,360,695 6,058,604 853,336 Operating Activities Net cash provided by operating activities was RMB2,171.0 million (US$305.8 million) in 2023.
Risk Factors—Risks Relating to Doing Business in China—Governmental control of currency conversion may limit our ability to utilize our net revenue effectively and affect the value of your investment.” 136 Table of Contents The following table sets forth a summary of our cash flows for the periods indicated: As of December 31, 2022 2023 2024 RMB RMB RMB US$ (in thousands) Summary Consolidated Cash Flow Data: Net cash provided by operating activities 1,849,430 2,171,013 1,424,082 195,098 Net cash provided by/(used in) investing activities 52,559 100,045 (3,113,115) (426,495) Net cash used in financing activities (489,123) (569,278) (277,226) (37,980) Effect of foreign exchange rate changes 2,486 (3,871) 9,212 1,263 Net increase/(decrease) in cash, cash equivalents and restricted cash 1,415,352 1,697,909 (1,957,047) (268,114) Cash, cash equivalents and restricted cash, beginning of year 2,945,343 4,360,695 6,058,604 830,025 Cash, cash equivalents and restricted cash, end of year 4,360,695 6,058,604 4,101,557 561,911 Operating Activities Net cash provided by operating activities was RMB1,424.1 million (US$195.1 million) in 2024.
Financing Activities Net cash used in financing activities was RMB569.3 million (US$80.2 million) in 2023, which was mainly attributable to principal payments of loans from third parties. Net cash used in financing activities was RMB489.1 million in 2022, which was mainly attributable to principal payments of loans from related parties and third parties.
Net cash used in financing activities was RMB489.1 million in 2022, which was mainly attributable to principal payments of loans from related parties and third parties of RMB399.7 million. Capital Expenditures We made capital expenditures of RMB0.9 million, RMB4.4 million and RMB9.2 million (US$1.3 million) in 2022, 2023 and 2024, respectively.
Contractual Obligations The following table sets forth our contractual obligations as of December 31, 2023: As of December 31, 2023 RMB in thousands 2024 18,976 2025 4,445 2026 and thereafter 821 Total lease liabilities 24,242 Our operating lease obligations relate to our leases of office premises.
Contractual Obligations The following table sets forth our contractual obligations as of December 31, 2024: As of December 31, 2024 RMB (in thousands) 2025 15,557 2026 13,389 2027 and thereafter 13,965 Total lease liabilities 42,911 Our operating lease obligations relate to our leases of office premises.
The increases were partially offset by a decrease in revenue from post-origination services of 91.6% from RMB204.3 million in 2022 to RMB17.2 million (US$2.4 million) in 2023, primarily due to the reduced demand from institutional funding partners for such services in 2023, as well as a decrease in the revenue from financing services of 79.9% from RMB278.8 million in 2022 to RMB56.0 million (US$7.9 million) in 2023, primarily as the secured loan facilitation was discontinued in 2022. 125 Table of Contents The revenue from our financial services business decreased by 38.5% from RMB3,184.3 million in 2021 to RMB1,959.7 million in 2022, primarily due to the decrease in the weighted average transaction fee rate of small revolving loan products as a result of our business transition.
The increases were partially offset by a decrease in revenue from post-origination services of 91.6% from RMB204.3 million in 2022 to RMB17.2 million in 2023, primarily due to the reduced demand from institutional funding partners for such services in 2023, as well as a decrease in the revenue from financing services of 79.9% from RMB278.8 million in 2022 to RMB56.0 million in 2023, primarily as the secured loan facilitation was discontinued in 2022.
Our net revenue increased from RMB3,434.6 million in 2022 to RMB4,895.6 million (US$689.5 million) in 2023, primarily due to an increase of 28.3% in the revenue from our financial services business from RMB1,959.7 million in 2022 to RMB2,515.1 million (US$354.2 million) in 2023. The increase was driven by the growing demand for our small revolving loan products.
Year Ended December 31, 2023 Compared to Year Ended December 31, 2022 Net revenue . Our net revenue increased from RMB3,434.6 million in 2022 to RMB4,895.6 million in 2023, primarily due to an increase of 28.3% in the revenue from our financial services business from RMB1,959.7 million in 2022 to RMB2,515.1 million in 2023.
See also “Risk Factors—Risks Related to Our Business and Industry—We face risks related to natural disasters, health epidemics and other outbreaks, which could significantly disrupt our operations.” Loan Performance Data Delinquency Rates As of December 31, 2023, the delinquency rates for loans under our loan facilitation model that are past due for 15-29 days, 30-59 days and 60-89 days are set forth below: Delinquent for 15-29 days 30-59 days 60-89 days All Loans December 31, 2021 0.9 % 1.5 % 1.2 % December 31, 2022 0.7 % 1.3 % 1.1 % December 31, 2023 0.9 % 1.4 % 1.2 % M3+ Net Charge-off Rates We currently define M3+ Net Charge-off Rate, with respect to loans facilitated during a specified time period, which we refer to as a vintage, as the difference between (i) the total balance of outstanding principal of loans that become over three months delinquent during a specified period and (ii) the total amount of recovered past due payments of principal and accrued interest in the same period with respect to all loans in the same vintage that have ever become over three months delinquent, divided by (iii) the total initial principal of the loans facilitated in such vintage. 116 Table of Contents The following chart displays the historical lifetime cumulative M3+ Net Charge-off Rates through December 31, 2023, by vintage, for all loan products facilitated under our loan facilitation model for each of the months shown: The expected M3+ Net Charge-off Rates and actual observed results for each of these customer groups divide potential borrowers into distinctively different credit segments.
The 30+ days delinquency rate by vintage refers to the outstanding principal balance of loans facilitated over a specified period that are more than 30 days past due, as a percentage of the total loans facilitated during that same period. The following chart displays the 30+ Days Delinquency Rates by vintage as of December 31, 2024, for loans facilitated under our loan facilitation model, except loans originating outside mainland China, for each of the months shown: 30+ Days Delinquency Rates M3+ Net Charge-off Rates We currently define M3+ Net Charge-off Rate, with respect to loans facilitated during a specified time period, which we refer to as a vintage, as the difference between (i) the total balance of outstanding principal of loans that become over three months delinquent during a specified period and (ii) the total principal of recovered past due payments in the same period with respect to all loans in the same vintage that have ever become over three months delinquent, divided by (iii) the total initial principal of the loans facilitated in such vintage. 118 Table of Contents The following chart displays the historical lifetime cumulative M3+ Net Charge-off Rates by vintage as of December 31, 2024, for loans facilitated under our loan facilitation model, except loans originating outside mainland China, for each of the months shown: Cumulative M3+ Net Charge Off Rates The expected M3+ Net Charge-off Rates and actual observed results for each of these customer groups divide potential borrowers into distinctively different credit segments.
Available-for-sale investments decreased by 55.0% from RMB972.7 million as of December 31, 2022 to RMB438.1 million (US$61.7 million) as of December 31, 2023, primarily due to improved diversification of our investments.
Other financial investments decreased by 19.4% from RMB438.1 million as of December 31, 2023 to RMB353.2 million (US$48.4 million) as of December 31, 2024, primarily due to the improved diversification of our investments. 133 Table of Contents Other financial investments decreased by 55.0% from RMB972.7 million as of December 31, 2022 to RMB438.1 million as of December 31, 2023, primarily due to improved diversification of our investments.
The following table presents the sales and marketing expenses allocated to each business segment, both in absolute amount and as a percentage of total sales and marketing expenses, during the periods indicated: For the Year Ended December 31, 2021 2022 2023 RMB % RMB % RMB US$ % (in thousands, except for percentages) Sales and marketing expenses: Financial services business 1,353,244 87.2 383,950 66.9 498,055 70,150 75.8 Insurance brokerage business 18,007 1.2 17,417 3.0 12,887 1,815 2.0 Consumption & lifestyle business and others 182,093 11.6 172,607 30.1 145,661 20,516 22.2 Total operating costs and expenses 1,553,344 100.0 573,974 100.0 656,603 92,481 100.0 The sales and marketing expenses for each business segment decreased from 2021 to 2022 primarily due to the optimization of our offline business and the improvement of our cost efficiency, and increased in financial services business from 2022 to 2023 primarily due to the growth of financial services business volume.
The following table presents the sales and marketing expenses allocated to each business segment, both in an absolute amount and as a percentage of total sales and marketing expenses, during the periods indicated: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Sales and marketing expenses: Financial services business 383,950 66.9 498,055 75.8 1,102,737 151,074 92.2 Insurance brokerage business 17,417 3.0 12,887 2.0 13,706 1,878 1.1 Consumption & lifestyle business and others 172,607 30.1 145,661 22.2 79,986 10,958 6.7 Total sales and marketing expenses 573,974 100.0 656,603 100.0 1,196,429 163,910 100.0 122 Table of Contents Origination, servicing and other operating costs .
As of December 31, 2023, we had cash and cash equivalents of approximately RMB5,791.3 million (US$815.7 million), as compared to cash and cash equivalents of approximately RMB4,271.9 million as of December 31, 2022. As of December 31, 2023, we had restricted cash of approximately RMB267.3 million (US$37.6 million), as compared to RMB88.8 million as of December 31, 2022.
As of December 31, 2024, we had cash and cash equivalents of RMB3,841.3 million (US$526.3 million) as compared to cash and cash equivalents of approximately RMB5,791.3 million as of December 31, 2023. As of December 31, 2024, we had restricted cash of RMB260.3 million (US$35.7 million) as compared to restricted cash of approximately RMB267.3 million as of December 31, 2023.
Depreciation and amortization expenses of financial services business in 2021, 2022 and 2023 were RMB29.2 million, RMB19.0 million and RMB1.0 million (US$0.1 million), respectively. Depreciation and amortization expenses of insurance brokerage business in 2021, 2022 and 2023 were RMB0.1 million, RMB0.1 million and RMB0.1 million (US$14.0 thousand), respectively.
Depreciation and amortization expenses of insurance brokerage business in 2022, 2023 and 2024 were RMB0.1 million, RMB0.1 million and RMB0.4 million (US$49.2 thousand), respectively. Depreciation and amortization expenses of consumption and lifestyle business and other segment in 2022, 2023 and 2024 were RMB1.8 million, RMB1.5 million and RMB1.0 million (US$0.1million), respectively.
Business Overview.” 124 Table of Contents The table below provides a summary of our operating segment results for the years ended December 31, 2021, 2022 and 2023: For the Year Ended December 31, 2021 2022 2023 RMB RMB RMB US$ (in thousands) Financial services business 3,184,302 1,959,732 2,515,119 354,247 Insurance brokerage business 755,691 731,797 963,822 135,751 Consumption & lifestyle business and others 537,936 743,091 1,416,692 199,537 Total net revenue 4,477,929 3,434,620 4,895,633 689,535 Operating costs and expenses: Financial services business (2,130,221) (878,375) (1,108,663) (156,152) Insurance brokerage business (556,111) (566,538) (724,652) (102,065) Consumption & lifestyle business and others (406,453) (370,268) (283,948) (39,993) Income from operations: Financial services business 1,054,081 1,081,357 1,406,456 198,095 Insurance brokerage business 199,580 165,259 239,170 33,686 Consumption & lifestyle business and others 131,483 372,823 1,132,744 159,544 Total segment income from operations 1,385,144 1,619,439 2,778,370 391,325 Unallocated expenses (97,811) (147,575) (183,588) (25,858) Other (expenses)/income (84,160) 23,519 50,578 7,124 Income before provision for income taxes 1,203,173 1,495,383 2,645,360 372,591 Set forth below is a breakdown of net revenue for each segment, both in absolute amount and as a percentage of total net revenue: For the Year Ended December 31, 2021 2022 2023 RMB % RMB % RMB US$ % (in thousands, except for percentages) Financial services business: Loan facilitation services 2,105,776 47.0 1,362,685 39.7 2,240,852 315,617 45.8 Post-origination services 174,255 3.9 204,336 5.9 17,203 2,423 0.4 Financing services 524,840 11.7 278,783 8.1 55,975 7,884 1.1 Others 379,431 8.5 113,928 3.4 201,089 28,323 4.1 Subtotal 3,184,302 71.1 1,959,732 57.1 2,515,119 354,247 51.4 Insurance brokerage business: Insurance brokerage services 755,691 16.9 731,797 21.3 963,822 135,751 19.7 Subtotal 755,691 16.9 731,797 21.3 963,822 135,751 19.7 Consumption & lifestyle business and others: Electronic commerce services 33,114 0.7 302,896 8.8 1,267,104 178,468 25.9 Others 504,822 11.3 440,195 12.8 149,588 21,069 3.0 Subtotal 537,936 12.0 743,091 21.6 1,416,692 199,537 28.9 Total net revenue 4,477,929 100.0 3,434,620 100.0 4,895,633 689,535 100.0 Financial Services Business (formerly known as consumer credit segment) The revenue from our financial services business increased by 28.3% from RMB1,959.7 million in 2022 to RMB2,515.1 million (US$354.2 million) in 2023, primarily due to the growing demand for our small revolving loan products.
Business Overview.” 126 Table of Contents The table below provides a summary of our operating segment results for the years ended December 31, 2022, 2023 and 2024: For the Year Ended December 31, 2022 2023 2024 RMB RMB RMB US$ (in thousands) Financial services business 1,959,732 2,515,119 3,473,109 475,814 Insurance brokerage business 731,797 963,822 408,369 55,946 Consumption & lifestyle business and others 743,091 1,416,692 1,924,423 263,645 Total net revenue 3,434,620 4,895,633 5,805,901 795,405 Operating costs and expenses: Financial services business (878,375) (1,108,663) (3,384,367) (463,657) Insurance brokerage business (566,538) (724,652) (436,636) (59,819) Consumption & lifestyle business and others (370,268) (283,948) (154,489) (21,163) Income from operations: Financial services business 1,081,357 1,406,456 88,742 12,157 Insurance brokerage business 165,259 239,170 (28,267) (3,873) Consumption & lifestyle business and others 372,823 1,132,744 1,769,934 242,482 Total segment income from operations 1,619,439 2,778,370 1,830,409 250,766 Unallocated expenses (147,575) (183,588) (183,345) (25,119) Other (expenses)/income 23,519 50,578 214,857 29,435 Income before provision for income taxes 1,495,383 2,645,360 1,861,921 255,082 Set forth below is a breakdown of net revenue for each segment, both in an absolute amount and as a percentage of total net revenue: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Financial services business: Loan facilitation services 1,362,685 39.7 2,240,852 45.8 2,721,389 372,829 47.0 Post-origination services 204,336 5.9 17,203 0.4 5,957 816 0.1 Financing services 278,783 8.1 55,974 1.1 93,239 12,774 1.6 Guarantee services 10,999 0.3 50,865 1.0 429,299 58,814 7.4 Others 102,929 3.1 150,225 3.1 223,225 30,581 3.8 Subtotal 1,959,732 57.1 2,515,119 51.4 3,473,109 475,814 59.9 Insurance brokerage business: Insurance brokerage services 731,797 21.3 963,822 19.7 408,369 55,946 7.0 Subtotal 731,797 21.3 963,822 19.7 408,369 55,946 7.0 Consumption & lifestyle business and others: Electronic commerce services 302,896 8.8 1,267,104 25.9 1,865,621 255,589 32.1 Others 440,195 12.8 149,588 3.0 58,802 8,056 1.0 Subtotal 743,091 21.6 1,416,692 28.9 1,924,423 263,645 33.1 Total net revenue 3,434,620 100.0 4,895,633 100.0 5,805,901 795,405 100.0 Financial Services Business (formerly known as consumer credit segment) The revenue from our financial services business increased by 38.1% from RMB2,515.1 million in 2023 to RMB3,473.1 million (US$475.8 million) in 2024, primarily due to the growing demand for our small revolving loan products.
The following table sets forth the breakdown of our net revenue, both in absolute amount and as a percentage of our total net revenue, for the periods presented: For the Year Ended December 31, 2021 2022 2023 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenue: Loan facilitation services 2,105,776 47.0 1,362,685 39.7 2,240,852 315,617 45.8 Post-origination services 174,255 3.9 204,336 5.9 17,203 2,423 0.4 Insurance brokerage services 755,691 16.9 731,797 21.3 963,822 135,751 19.7 Financing services 524,840 11.7 278,783 8.1 55,974 7,884 1.1 Electronic commerce services 33,114 0.7 302,896 8.8 1,267,104 178,468 25.9 Others 884,253 19.8 554,123 16.2 350,678 49,392 7.1 Total net revenue 4,477,929 100.0 3,434,620 100.0 4,895,633 689,535 100.0 Loan facilitation and post-origination service fees We provide loan facilitation services to third-party institutional funding partners and borrowers.
The following table sets forth the breakdown of our net revenue, both in an absolute amount and as a percentage of our total net revenue, for the periods presented: For the Year Ended December 31, 2022 2023 2024 RMB % RMB % RMB US$ % (in thousands, except for percentages) Net revenue: Loan facilitation services 1,362,685 39.7 2,240,852 45.8 2,721,389 372,829 46.9 Post-origination services 204,336 5.9 17,203 0.4 5,957 816 0.1 Guarantee services 10,999 0.3 50,865 1.0 429,299 58,814 7.4 Financing services 278,783 8.1 55,974 1.1 93,239 12,774 1.6 Insurance brokerage services 731,797 21.3 963,822 19.7 408,369 55,946 7.0 Electronic commerce services 302,896 8.8 1,267,104 25.9 1,865,621 255,589 32.1 Others 543,124 15.9 299,813 6.1 282,027 38,637 4.9 Total net revenue 3,434,620 100.0 4,895,633 100.0 5,805,901 795,405 100.0 119 Table of Contents Loan facilitation, post-origination and guarantee service fees We provide loan facilitation services to third-party institutional funding partners and borrowers.