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Side-by-side financial comparison of TTEC Holdings, Inc. (TTEC) and Westrock Coffee Co (WEST). Click either name above to swap in a different company.

TTEC Holdings, Inc. is the larger business by last-quarter revenue ($570.0M vs $339.5M, roughly 1.7× Westrock Coffee Co). Westrock Coffee Co runs the higher net margin — -6.6% vs -29.9%, a 23.3% gap on every dollar of revenue. On growth, Westrock Coffee Co posted the faster year-over-year revenue change (48.3% vs 0.4%). Westrock Coffee Co produced more free cash flow last quarter ($27.8M vs $-9.2M). Over the past eight quarters, Westrock Coffee Co's revenue compounded faster (32.8% CAGR vs -0.6%).

TTEC Holdings, Inc., is an American customer experience technology and services company with its primary place of business in Austin, Texas.

Westrock Coffee Co is a global integrated coffee, tea and functional beverage solutions provider. It sources, roasts, manufactures and distributes coffee products, ready-to-drink beverages and custom formulations for retail, foodservice and commercial clients across North America and other key markets.

TTEC vs WEST — Head-to-Head

Bigger by revenue
TTEC
TTEC
1.7× larger
TTEC
$570.0M
$339.5M
WEST
Growing faster (revenue YoY)
WEST
WEST
+47.8% gap
WEST
48.3%
0.4%
TTEC
Higher net margin
WEST
WEST
23.3% more per $
WEST
-6.6%
-29.9%
TTEC
More free cash flow
WEST
WEST
$36.9M more FCF
WEST
$27.8M
$-9.2M
TTEC
Faster 2-yr revenue CAGR
WEST
WEST
Annualised
WEST
32.8%
-0.6%
TTEC

Income Statement — Q4 FY2025 vs Q4 FY2025

Metric
TTEC
TTEC
WEST
WEST
Revenue
$570.0M
$339.5M
Net Profit
$-170.5M
$-22.6M
Gross Margin
11.5%
Operating Margin
-30.3%
-2.6%
Net Margin
-29.9%
-6.6%
Revenue YoY
0.4%
48.3%
Net Profit YoY
-3791.9%
8.3%
EPS (diluted)
$-3.57
$-0.22

Green = leading value per metric. Periods may differ when fiscal calendars don't align.

8-Quarter Revenue & Profit Trend

Side-by-side quarterly history. Quarters aligned by calendar period so offset fiscal years line up.

Revenue
TTEC
TTEC
WEST
WEST
Q4 25
$570.0M
$339.5M
Q3 25
$519.1M
$354.8M
Q2 25
$513.6M
$280.9M
Q1 25
$534.2M
$213.8M
Q4 24
$567.4M
$229.0M
Q3 24
$529.4M
$220.9M
Q2 24
$534.1M
$208.4M
Q1 24
$576.6M
$192.5M
Net Profit
TTEC
TTEC
WEST
WEST
Q4 25
$-170.5M
$-22.6M
Q3 25
$-13.4M
$-19.1M
Q2 25
$-8.0M
$-21.6M
Q1 25
$1.4M
$-27.2M
Q4 24
$4.6M
$-24.6M
Q3 24
$-21.1M
$-14.3M
Q2 24
$-299.5M
$-17.8M
Q1 24
$-2.3M
$-23.7M
Gross Margin
TTEC
TTEC
WEST
WEST
Q4 25
11.5%
Q3 25
11.7%
Q2 25
14.7%
Q1 25
13.6%
Q4 24
16.6%
Q3 24
16.8%
Q2 24
19.9%
Q1 24
19.4%
Operating Margin
TTEC
TTEC
WEST
WEST
Q4 25
-30.3%
-2.6%
Q3 25
2.4%
-2.4%
Q2 25
3.7%
-5.3%
Q1 25
4.5%
-6.1%
Q4 24
2.7%
-4.3%
Q3 24
2.4%
-5.8%
Q2 24
-42.0%
-7.9%
Q1 24
3.9%
-5.3%
Net Margin
TTEC
TTEC
WEST
WEST
Q4 25
-29.9%
-6.6%
Q3 25
-2.6%
-5.4%
Q2 25
-1.6%
-7.7%
Q1 25
0.3%
-12.7%
Q4 24
0.8%
-10.7%
Q3 24
-4.0%
-6.5%
Q2 24
-56.1%
-8.5%
Q1 24
-0.4%
-12.3%
EPS (diluted)
TTEC
TTEC
WEST
WEST
Q4 25
$-3.57
$-0.22
Q3 25
$-0.28
$-0.20
Q2 25
$-0.17
$-0.23
Q1 25
$0.03
$-0.29
Q4 24
$0.05
$-0.26
Q3 24
$-0.44
$-0.16
Q2 24
$-6.30
$-0.20
Q1 24
$-0.05
$-0.27

Balance Sheet & Financial Strength

Snapshot of each company's liquidity, leverage and book value from the latest quarter.

Metric
TTEC
TTEC
WEST
WEST
Cash + ST InvestmentsLiquidity on hand
$82.9M
$49.9M
Total DebtLower is stronger
$444.1M
Stockholders' EquityBook value
$112.9M
$-1.9M
Total Assets
$1.5B
$1.2B
Debt / EquityLower = less leverage

8-quarter trend — quarters aligned by calendar period.

Cash + ST Investments
TTEC
TTEC
WEST
WEST
Q4 25
$82.9M
$49.9M
Q3 25
$73.5M
$34.0M
Q2 25
$82.6M
$44.0M
Q1 25
$85.1M
$33.1M
Q4 24
$85.0M
$26.2M
Q3 24
$96.9M
$22.4M
Q2 24
$79.8M
$24.3M
Q1 24
$91.5M
$12.6M
Total Debt
TTEC
TTEC
WEST
WEST
Q4 25
$444.1M
Q3 25
Q2 25
Q1 25
Q4 24
$393.1M
Q3 24
Q2 24
Q1 24
Stockholders' Equity
TTEC
TTEC
WEST
WEST
Q4 25
$112.9M
$-1.9M
Q3 25
$280.8M
$11.4M
Q2 25
$295.2M
$18.2M
Q1 25
$281.5M
$71.4M
Q4 24
$268.1M
$97.5M
Q3 24
$295.1M
$110.3M
Q2 24
$304.2M
$81.5M
Q1 24
$612.4M
$91.7M
Total Assets
TTEC
TTEC
WEST
WEST
Q4 25
$1.5B
$1.2B
Q3 25
$1.7B
$1.2B
Q2 25
$1.7B
$1.2B
Q1 25
$1.7B
$1.1B
Q4 24
$1.8B
$1.1B
Q3 24
$1.8B
$1.1B
Q2 24
$1.8B
$1.1B
Q1 24
$2.1B
$983.3M
Debt / Equity
TTEC
TTEC
WEST
WEST
Q4 25
Q3 25
Q2 25
Q1 25
Q4 24
4.03×
Q3 24
Q2 24
Q1 24

Cash Flow & Capital Efficiency

How much cash each business actually produces after reinvestment. Cash flow is harder to manipulate than net income.

Metric
TTEC
TTEC
WEST
WEST
Operating Cash FlowLast quarter
$2.6M
$36.7M
Free Cash FlowOCF − Capex
$-9.2M
$27.8M
FCF MarginFCF / Revenue
-1.6%
8.2%
Capex IntensityCapex / Revenue
2.1%
2.6%
Cash ConversionOCF / Net Profit
TTM Free Cash FlowTrailing 4 quarters
$83.0M
$-107.8M

8-quarter trend — quarters aligned by calendar period.

Operating Cash Flow
TTEC
TTEC
WEST
WEST
Q4 25
$2.6M
$36.7M
Q3 25
$4.2M
$-26.6M
Q2 25
$92.7M
$-7.0M
Q1 25
$21.6M
$-22.1M
Q4 24
$-1.1M
$2.8M
Q3 24
$-91.4M
$-332.0K
Q2 24
$49.3M
$-23.7M
Q1 24
$-15.6M
$8.0M
Free Cash Flow
TTEC
TTEC
WEST
WEST
Q4 25
$-9.2M
$27.8M
Q3 25
$-9.6M
$-44.7M
Q2 25
$85.5M
$-27.5M
Q1 25
$16.2M
$-63.4M
Q4 24
$-9.8M
$-15.4M
Q3 24
$-100.2M
$-36.7M
Q2 24
$35.1M
$-59.9M
Q1 24
$-29.1M
$-60.9M
FCF Margin
TTEC
TTEC
WEST
WEST
Q4 25
-1.6%
8.2%
Q3 25
-1.8%
-12.6%
Q2 25
16.7%
-9.8%
Q1 25
3.0%
-29.7%
Q4 24
-1.7%
-6.7%
Q3 24
-18.9%
-16.6%
Q2 24
6.6%
-28.7%
Q1 24
-5.0%
-31.7%
Capex Intensity
TTEC
TTEC
WEST
WEST
Q4 25
2.1%
2.6%
Q3 25
2.7%
5.1%
Q2 25
1.4%
7.3%
Q1 25
1.0%
19.3%
Q4 24
1.5%
7.9%
Q3 24
1.7%
16.5%
Q2 24
2.7%
17.4%
Q1 24
2.3%
35.8%
Cash Conversion
TTEC
TTEC
WEST
WEST
Q4 25
Q3 25
Q2 25
Q1 25
15.60×
Q4 24
-0.24×
Q3 24
Q2 24
Q1 24

Financial Flow Comparison

Revenue → gross profit → operating profit → net profit for each company.

Revenue Breakdown by Segment

TTEC
TTEC

Ttec Engage$444.5M78%
Ttec Digital$125.5M22%

WEST
WEST

Coffee And Tea$202.6M60%
Flavors Extracts And Ingredients$69.6M21%
Sustainable Sourcing And Traceability Segments$66.9M20%

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